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Palm Kills Community Before It Begins

Former Fan of Palm writes to tell us that an enthusiastic, supportive developer community has fallen victim to corporate ineptitude once again. The preDevCamp started as a community-driven effort designed to mirror the iPhoneDevCamp based on the new "Pre" product announced by Palm. Unfortunately, suspicion and legal posturing seems to have gutted the founders of any and all enthusiasm they may have once had. When will corporations realize that community support is the best way to drive success? "As a corporation, I acknowledge that Palm's only responsibility is to its shareholders. There's nothing self serving or evil about that; it's how things work in big business. However there are many keen and willing developers out there, who have been waiting for the arrival of WebOS. A development platform is only a success if it is broadly adopted. Instead of embracing the grassroots upswell of interest in WebOS that preDevCamp fostered, Palm seem to be, at best, oblivious and, at worst, disdainful of the enthusiasm and good will engendered by these folk. I think they are missing a real opportunity to be involved in and to help generate the growth of a vital community."

24 of 247 comments (clear)

  1. Nitwits by jonnythan · · Score: 5, Informative

    If I'm reading correctly, Palm hasn't done anything.

    It seems they signed some NDAs and had a meeting set up. Then one of the guys posted to Twtiter something about the meeting, and as a result Palm canceled the meeting.

    That's it.

    Am I missing something? If not, these guys are tards and making a big deal out of nothing.

    1. Re:Nitwits by DerekLyons · · Score: 4, Insightful

      Well, it also appears that the balance of their complaint is "we just wanna help and Palm hasn't fallen all over itself to appease us like they must".

    2. Re:Nitwits by NiteMair · · Score: 5, Insightful

      I'm guessing you've never read an NDA from a large corporation. Just the act of mentioning the NDA is often a violation of it - let alone that you are scheduled to meet with them!

      The idiots who think they can re-interpret what an NDA means get what they deserve.

    3. Re:Nitwits by jonnythan · · Score: 5, Insightful

      Well, the very existence of the meeting may have been covered by the NDA.

      But the contract they signed with these guys was based on no business partnership whatsoever. Palm would have to basically just trust them to abide by the NDA.

      The fact that they twittered about the meeting right after they signed the NDA probably didn't really foster trust in the relationship.

  2. Wasn't even the meeting.... by Cheviot · · Score: 5, Insightful

    I might be missing something, but the fact that they were even having a meeting with Palm would have been covered by the NDA, wouldn't it?

    If they started talking before even the first meeting took place it's not surprising Palm pulled the plug.

  3. Read the article by NiteMair · · Score: 5, Insightful

    It seems like these guys got overzealous that they had signed an NDA and were to meet with Palm, so much so that they couldn't refrain from posting a tweet about it.

    It's likely that one of the conditions of the NDA was that they could not discuss the NDA at all. By claiming they had signed one, in preparation for a meeting with Palm, it was probably a sign that they couldn't keep their enthusiasm contained long enough to even meet with Palm.

    This is speculation on my part, but this is how it seems reading the article. When dealing with corporations and NDAs, one must be careful what one does - the old adage: "loose lips sinks ships" comes to mind.

  4. Re:contrary by mea37 · · Score: 5, Insightful

    So by way of example, whenever you earn money you keep just enough to live and give the rest to local charity?

    Oh, but you clearly have access to a computer, so that's probably not true.

    Get off your high horse about "right action". Hypocrisy is the essence of pure evil.

  5. Re:Hah! by bigman2003 · · Score: 5, Informative

    Windows Mobile?

    When it comes down to it...like it or not...Windows Mobile is the most open phone OS.

    They are the most supportive for developers. No roadblocks, nothing. I can write a program today, and distribute it over the web without any problems.

    Every part of the Phone OS is open to me. My carrier cannot block a single thing from running on my phone.

    --
    No reason to lie.
  6. Re:contrary by MozeeToby · · Score: 4, Informative

    Right action demands serving all people and the most in need first not shareholders. In plain terms a corporation is about the essence of pure evil.

    By that logic, if I don't live in a shack and give away all the money I don't absolutely need, I must be an evil, immoral person. Right and wrong are determined by culture and society. In our culture, a business has a duty to maximize shareholder value because shareholders have essentially loaned the corporation the money it needs to operate. If I loan you money, it is correct in our society to pay it back with agreed upon interest; there's very little difference between that and a corporation maximizing shareholder value.

  7. Re:Hah! by Anonymous Coward · · Score: 5, Informative

    bullshit.
    android followed closely by symbian OS is the most open there is.
    carriers regularly block GPS capability on windows mobile phones.

  8. Re:Hah! by COMON$ · · Score: 5, Insightful

    Palm, while once a great device is just another example of a corporation who should have been unstoppable, makes a crapload of stupid mistakes, doesn't learn from them, then keeps hoping that their lack of innovation will drive them forward. iPod, iPhone, RIM, and the slew of windows devices should never have had a chance if Palm would have been at least a little adventurous.

    --
    CS: It is all sink or swim...oh and did I mention there are sharks in that water?
  9. Re:contrary by gravesb · · Score: 4, Insightful

    Bond holders lend money to a company; shareholders own part of the company. Since the shareholders own the company, the board and CEO work for the shareholders. That is why they must maximize shareholder value. Then the shareholders can take the money they make and spend it how they like. Saying a corporation is evil is a silly, populist gloss over the way things work. Corporations are neither good nor evil. The people who own them are. Corporations maximize shareholder value, and then we, as shareholders, determine whether that value is used for good or for evil. Sorry- not all of that was directed at you, just the definitional part at the beginning.

    --
    http://bgcommonsense.blogspot.com
  10. When? by sexconker · · Score: 4, Insightful

    When will corporations realize that community support is the best way to drive success?

    When it's true.
    Sorry nerds, the best way to drive success is to dangle shiny bobbles in front of the plebes, and charge them out the ass for it.
    Deal with it.

  11. Re:contrary by camperdave · · Score: 4, Funny

    Hypocrisy is the essence of pure evil.
    Overreaction is the essence of pure evil.

    No. Describing things as the essence of pure evil is the essence of pure evil.

    --
    When our name is on the back of your car, we're behind you all the way!
  12. Re:Hah! by LWATCDR · · Score: 4, Informative

    Why?
    Really all that happened is these guys talked to Palm about setting this up, signed and NDA, got a meeting set up, then some yo yo tweeted about it and probably violated the NDA.
    So the meeting got canceled.
    No take down notice or anything like that. Now they are all upset and posting about how unfair this is and Slashdot picks it up and runs with it.
    Well just what are you going to replace your Tungsten E with then?
    Windows Mobil, iPhone, S60 maybe?
    Good grief folks get some perspective. Palm my end up sucking but the Pre may be great. Seems way out of line to get bent before the phone is even out yet.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  13. Re:contrary by cromar · · Score: 4, Funny

    Recursion is the essence of pure evil.

  14. Communications have not broken down with Palm by LisaBrewster · · Score: 5, Interesting

    I had a phone conversation with Pam, Palm's VP of Developer Marketing last night, and I can assure you that communication has NOT broken down between them and preDevCamp. It's unfortunate that whurley, Giovanni, and Dan had such a bad experience, but for business reasons Palm has to maintain tight secrecy until the phone is launched. The best course of action in this case is not to scold them for what they can't do for us, but work together and adjust expectations accordingly.

    Pam was very eager to know what we need to have a successful event, and I expect to have their full co-operation going forward. It just needs to be a bit more on their terms than whurley, Giovanni, and Dan anticipated.

    There's a thread open regarding preDevCamp on the Palm Developer Network forums with at least three Palm employees actively participating (VP Pam, Community Manager Chuq, and Chuq's boss). Maybe yesterday's news put the fear of God in Palm, but they're definitely willing to work with the community to ensure that preDevCamp is successful.

  15. Re:Maximizing short term or long term profits by vertinox · · Score: 5, Insightful

    Corporations maximize shareholder value, and then we, as shareholders, determine whether that value is used for good or for evil. Sorry- not all of that was directed at you, just the definitional part at the beginning.

    I think a lot of companies fail to realize that short term profit maximization often is contrary to long term profit maximization.

    Sure, they could make a lot more money being bastards to their community and suing their customers and competitors, but over long term they will loose "good will" and suffer long term profits.

    Personally, I'd rather own shares in a company that treats its employees, customers, and community with respect simply because that will mean they'll be around in 20 years with maximized gains.

    --
    "I am the king of the Romans, and am superior to rules of grammar!"
    -Sigismund, Holy Roman Emperor (1368-1437)
  16. Re:And yet.. by blincoln · · Score: 4, Insightful

    I'll stick with RIM/Blackberry (which also has an active and seemingly open developer community) until a Android phone I like comes along.

    Are you posting from the mirror universe? When I had a company-provided BlackBerry, I went looking for apps. The only "free" one I found was Opera Mini, AKA Opera Please-Trust-Us-Not-To-Steal-All-Your-Personal-Data-That-Is-Being-Proxied-And-Modified-By-Our Servers-Including-HTTPS-Traffic. I tried out a couple of shareware/paid apps and was amazingly unimpressed. One was a replacement browser which managed to be even less usable than RIM's, and the other was a server-based wrapper for MS Office/OpenOffice that would take screenshots of Office docs and make them available for the phone so they'd look correct, because RIM's viewer/editor programs were so lacking in features.
    On the other hand, now that I have a G1, I've found a ton of useful, completely free applications. It doesn't have Exchange ActiveSync (yet), but since it's my personal phone I'm not in a huge hurry to get that anyway. Also, it has a browser that actually works.
    If there's a whole world of BlackBerry stuff I missed, I'd definitely be interested in hearing about it, though.

    --
    "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
  17. Re:Right action? by Jane+Q.+Public · · Score: 4, Insightful

    Please keep in mind that contrary to popular belief, Libertarians are not in favor of completely unregulated markets. Rather, they support the least amount of regulation that works. For example, I think just about anybody today with half a brain or more recognizes that the "financial industry" was out of control and requires more regulation... Libertarian or not. Most intelligent Libertarians also recognize that a reasonable set of antitrust laws are also necessary.

  18. Re:Hah! by crabboy.com · · Score: 5, Funny

    Honestly...I completely forgot about Android.

    .

    It takes a big man to admit his mistake.

    --
    The problem with socialism is that eventually you run out of other people's money
  19. Re:contrary by Dunkirk · · Score: 4, Insightful

    Disclaimer: IAAC. I know several wealthy Christians, even one -ridiculously- wealthy one, and I'm talking real, dyed-in-the-wool, no-hypocrisy-within-sight Christians. Depending on your point of view, I might be considered wealthy. Certainly, as a computer programmer in America who's doing alright despite "this economy" (thank God), I'm more wealthy than the majority of the world's population.

    If "Christianity" forbad lending, I don't know where "they" got it from. There are scriptures dealing with usury in the old testament. It was alright to lend with interest, just not to someone else of the faith. ;-)

    I'm writing to note that it's "easier" for the camel, but not impossible. The trick here is that it's the LOVE of money which is the root of all evil, according to scripture, not money itself. King David was one of the richest people the world had ever seen back in his day, and he was "a man after God's own heart."

    Take this for what it's worth, but since you seemed so reasonable (on Slashdot?!), I just wanted to chime in with my view.

    --
    Acts 17:28, "For in Him we live, and move, and have our being."
  20. Re:Hah! by Sancho · · Score: 4, Insightful

    Exactly. And that's exactly how MS got their desktop monopoly.

    Piracy was rampant in the 80s and 90s. DOS and Windows disks were passed around like the town bicycle, along with CD keys. If a really big shop was caught selling pirated copies of their software, there might be a fuss, but casual copying and even smaller businesses buying one copy and pre-installing it on all of their machines was pretty much overlooked.

    A lot of people have theorized that Microsoft allowed this to go on to gain marketshare. It's better to have your OS pirated and installed on a machine than for your competitors to make a sale, in the long run. There's always time to lock everything down once you've gotten the monopoly.

  21. Not all hope is lost by dancrumb · · Score: 5, Informative

    As one of the founders of preDevCamp, I have to counter the OP's ominous analysis of the situation. While this "seems to have gutted the founders of any and all enthusiasm they may have once had", I'd like to assure you that I still am enthusiastic for the platform. I still believe that bringing HTML/JS/CSS into the realm of mobile development will make a great impact on this field. I'm still committed to seeing preDevCamp through and making it the biggest and best DevCamp possible.