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Palm Kills Community Before It Begins

Former Fan of Palm writes to tell us that an enthusiastic, supportive developer community has fallen victim to corporate ineptitude once again. The preDevCamp started as a community-driven effort designed to mirror the iPhoneDevCamp based on the new "Pre" product announced by Palm. Unfortunately, suspicion and legal posturing seems to have gutted the founders of any and all enthusiasm they may have once had. When will corporations realize that community support is the best way to drive success? "As a corporation, I acknowledge that Palm's only responsibility is to its shareholders. There's nothing self serving or evil about that; it's how things work in big business. However there are many keen and willing developers out there, who have been waiting for the arrival of WebOS. A development platform is only a success if it is broadly adopted. Instead of embracing the grassroots upswell of interest in WebOS that preDevCamp fostered, Palm seem to be, at best, oblivious and, at worst, disdainful of the enthusiasm and good will engendered by these folk. I think they are missing a real opportunity to be involved in and to help generate the growth of a vital community."

13 of 247 comments (clear)

  1. Nitwits by jonnythan · · Score: 5, Informative

    If I'm reading correctly, Palm hasn't done anything.

    It seems they signed some NDAs and had a meeting set up. Then one of the guys posted to Twtiter something about the meeting, and as a result Palm canceled the meeting.

    That's it.

    Am I missing something? If not, these guys are tards and making a big deal out of nothing.

    1. Re:Nitwits by NiteMair · · Score: 5, Insightful

      I'm guessing you've never read an NDA from a large corporation. Just the act of mentioning the NDA is often a violation of it - let alone that you are scheduled to meet with them!

      The idiots who think they can re-interpret what an NDA means get what they deserve.

    2. Re:Nitwits by jonnythan · · Score: 5, Insightful

      Well, the very existence of the meeting may have been covered by the NDA.

      But the contract they signed with these guys was based on no business partnership whatsoever. Palm would have to basically just trust them to abide by the NDA.

      The fact that they twittered about the meeting right after they signed the NDA probably didn't really foster trust in the relationship.

  2. Wasn't even the meeting.... by Cheviot · · Score: 5, Insightful

    I might be missing something, but the fact that they were even having a meeting with Palm would have been covered by the NDA, wouldn't it?

    If they started talking before even the first meeting took place it's not surprising Palm pulled the plug.

  3. Read the article by NiteMair · · Score: 5, Insightful

    It seems like these guys got overzealous that they had signed an NDA and were to meet with Palm, so much so that they couldn't refrain from posting a tweet about it.

    It's likely that one of the conditions of the NDA was that they could not discuss the NDA at all. By claiming they had signed one, in preparation for a meeting with Palm, it was probably a sign that they couldn't keep their enthusiasm contained long enough to even meet with Palm.

    This is speculation on my part, but this is how it seems reading the article. When dealing with corporations and NDAs, one must be careful what one does - the old adage: "loose lips sinks ships" comes to mind.

  4. Re:contrary by mea37 · · Score: 5, Insightful

    So by way of example, whenever you earn money you keep just enough to live and give the rest to local charity?

    Oh, but you clearly have access to a computer, so that's probably not true.

    Get off your high horse about "right action". Hypocrisy is the essence of pure evil.

  5. Re:Hah! by bigman2003 · · Score: 5, Informative

    Windows Mobile?

    When it comes down to it...like it or not...Windows Mobile is the most open phone OS.

    They are the most supportive for developers. No roadblocks, nothing. I can write a program today, and distribute it over the web without any problems.

    Every part of the Phone OS is open to me. My carrier cannot block a single thing from running on my phone.

    --
    No reason to lie.
  6. Re:Hah! by Anonymous Coward · · Score: 5, Informative

    bullshit.
    android followed closely by symbian OS is the most open there is.
    carriers regularly block GPS capability on windows mobile phones.

  7. Re:Hah! by COMON$ · · Score: 5, Insightful

    Palm, while once a great device is just another example of a corporation who should have been unstoppable, makes a crapload of stupid mistakes, doesn't learn from them, then keeps hoping that their lack of innovation will drive them forward. iPod, iPhone, RIM, and the slew of windows devices should never have had a chance if Palm would have been at least a little adventurous.

    --
    CS: It is all sink or swim...oh and did I mention there are sharks in that water?
  8. Communications have not broken down with Palm by LisaBrewster · · Score: 5, Interesting

    I had a phone conversation with Pam, Palm's VP of Developer Marketing last night, and I can assure you that communication has NOT broken down between them and preDevCamp. It's unfortunate that whurley, Giovanni, and Dan had such a bad experience, but for business reasons Palm has to maintain tight secrecy until the phone is launched. The best course of action in this case is not to scold them for what they can't do for us, but work together and adjust expectations accordingly.

    Pam was very eager to know what we need to have a successful event, and I expect to have their full co-operation going forward. It just needs to be a bit more on their terms than whurley, Giovanni, and Dan anticipated.

    There's a thread open regarding preDevCamp on the Palm Developer Network forums with at least three Palm employees actively participating (VP Pam, Community Manager Chuq, and Chuq's boss). Maybe yesterday's news put the fear of God in Palm, but they're definitely willing to work with the community to ensure that preDevCamp is successful.

  9. Re:Maximizing short term or long term profits by vertinox · · Score: 5, Insightful

    Corporations maximize shareholder value, and then we, as shareholders, determine whether that value is used for good or for evil. Sorry- not all of that was directed at you, just the definitional part at the beginning.

    I think a lot of companies fail to realize that short term profit maximization often is contrary to long term profit maximization.

    Sure, they could make a lot more money being bastards to their community and suing their customers and competitors, but over long term they will loose "good will" and suffer long term profits.

    Personally, I'd rather own shares in a company that treats its employees, customers, and community with respect simply because that will mean they'll be around in 20 years with maximized gains.

    --
    "I am the king of the Romans, and am superior to rules of grammar!"
    -Sigismund, Holy Roman Emperor (1368-1437)
  10. Re:Hah! by crabboy.com · · Score: 5, Funny

    Honestly...I completely forgot about Android.

    .

    It takes a big man to admit his mistake.

    --
    The problem with socialism is that eventually you run out of other people's money
  11. Not all hope is lost by dancrumb · · Score: 5, Informative

    As one of the founders of preDevCamp, I have to counter the OP's ominous analysis of the situation. While this "seems to have gutted the founders of any and all enthusiasm they may have once had", I'd like to assure you that I still am enthusiastic for the platform. I still believe that bringing HTML/JS/CSS into the realm of mobile development will make a great impact on this field. I'm still committed to seeing preDevCamp through and making it the biggest and best DevCamp possible.