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Does the Linux Desktop Innovate Too Much?

jammag writes "The Linux desktop has seen major innovation of late, with KDE 4 launching new features, GNOME announcing a new desktop, and Ubuntu embarking on a redesign campaign. But Linux pundit Bruce Byfield asks, do average users really want any of these things? He points to instances of user backlash, and concludes 'Free software is still driven by developers working on what interests or concerns them. The problem is, the days when users of free software were also its developers are long gone, but the habits of those days remain. The result is that developers function far too much in isolation from their user base.' Byfield suggests that the answer could be more user testing."

51 of 542 comments (clear)

  1. Very Misleading Title for the Topic by eldavojohn · · Score: 4, Insightful

    Does the Linux Desktop Innovate Too Much?

    I think your title is a bit misleading. When you say "Linux" I think Linux kernel. Like the Linux operating system itself. What the blogger goes on to talk about are just GPL software projects that are intimately tied to Linux. That said, I could install slackware, damn small linux or any number of flavors of Linux that have none of the projects being discussed.

    You can chat all you want about Gnome vs KDE and which one is bloating--trust me, that is not something I'm ever going to take a position on. I value my life too much.

    I might have missed it but I didn't see anything about people wanting their changes to be seen. That's probably a big problem and you could spend days optimizing the kernel for a better experience but the average user doesn't see anything. Or you could add this awesome UI functionality to some windowing framework (compiz fusion?) and suddenly everyone's seeing it. Pretty obvious what some people might aim for ...

    Lastly, I've noticed that some of the more mature products like to move in a even/odd fashion where one release is to stabilize things the next is to add new features the next to stabilize then new features ... ad infinitum. Even kernel development is done this way I believe. So you know people like Shuttleworth are trying hard to make this work. I think the last bit of criticism that's going to help them move forward is "You're innovating too much."

    --
    My work here is dung.
    1. Re:Very Misleading Title for the Topic by Anonymous Coward · · Score: 5, Insightful

      When you say "Linux" I think Linux kernel.

      But that's why he didn't say "Linux". He said, "Linux Desktop", which I take to mean the entire software ecosystem based on Linux on a user's desktop. It's an appropriately apt description.

      It's not a misleading title, if you accept the premise that "over-innovation" is what is causing the disjoint between developers and users. I think it's just more likely that developers don't really understand the users, and for all the merits of free software, there are some things that centrally-managed, proprietary software does better, because the non-programmer professions involved in product development expect to be paid for their services, and most open source projects do not have a workable way to monetize the overall project to cover those costs.

    2. Re:Very Misleading Title for the Topic by Valdrax · · Score: 4, Insightful

      I think your title is a bit misleading. When you say "Linux" I think Linux kernel. Like the Linux operating system itself.

      GNo/One cares.

      --
      If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    3. Re:Very Misleading Title for the Topic by Anonymous Coward · · Score: 2, Insightful

      But that's why he didn't say "Linux". He said, "Linux Desktop", which I take to mean the entire software ecosystem based on Linux on a user's desktop. It's an appropriately apt description.

      Right, because when you're running "Linux Desktop" you're running only KDE or Gnome and using Open Office. I'm certain Linux developers would quietly point you to the door if you told them that Linux Desktop means that. I also think the KDE, Gnome or OO.o devs would point you to the door if you told them that they are Linux Desktop. They work on other operating systems, you know.

    4. Re:Very Misleading Title for the Topic by turbidostato · · Score: 3, Insightful

      "I think it's just more likely that developers don't really understand the users"

      What if what happens to developers is that they don't give a damn about what "the users" want or need?

      There are developers that do care about your kind of "Joe Sixpack" users be it because their personal inclination or because they are paid for it and then, there are developers that program for a myriad of other reasons and that's perfectly OK. Unless you can point and demonstrate that there are developers that genuinously try to focus on Joe Sixpack kind of users and fail then there is not such a "problem", at all.

      "for all the merits of free software, there are some things that centrally-managed, proprietary software does better, because the non-programmer professions involved in product development expect to be paid for their services, and most open source projects do not have a workable way to monetize the overall project to cover those costs."

      And now you are mixing apples to oranges. It is not "centrally-managed proprietary software" but "centrally-managed software" as long as its central management does focus on Joe Sixpack satisfaction. Can you demonstrate if even at the logically level only that a centrally managed open source software project focused on Joe Sixpack satisfaction is worse fitted to the challenge than a centrally managed proprietary software focused on the same goal? I don't think so.

    5. Re:Very Misleading Title for the Topic by Tx · · Score: 5, Insightful

      It's not necessarily a misunderstanding. I, and most of my friends and colleagues, use "Linux" as shorthand for "Linux-based operating system". We are fully well aware what the Linux kernel is, and what the operating systems consist of. However that usage is both concise (no, I will bloody well not say "GNU/Linux" every time, andy more so than "Linux-based operating system") and understood to a sufficient extent by non-techies as well as IT people. By all means try and earn nerd-cred by complaining about it if you want, but I view that behaviour as pretty much on the same level as the grammar-nazis here on slashdot - they may be technically correct, but they are annoying and unproductive, and we could get by with a lot fewer of them.

      --
      Oh no... it's the future.
    6. Re:Very Misleading Title for the Topic by Jartan · · Score: 5, Insightful

      In English when a misunderstanding like that becomes "general" or "prevalent" it stops being a misunderstanding and starts being correct. Kleenex and Xerox are the most obvious examples.

    7. Re:Very Misleading Title for the Topic by calmofthestorm · · Score: 2, Insightful

      As someone who believes the average person needs to know more about computing, I think that the difference between micro and monolithic isn't on that list of things that are relevant. I agree with your overall point, though.

      --
      93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
    8. Re:Very Misleading Title for the Topic by mR.bRiGhTsId3 · · Score: 2, Insightful

      They are the Linux Desktop though. If you look at X sessions, the tremendously overwhelming majority are KDE or Gnome sessions. Furthermore, the neatest, fanciest features of Gnome and KDE tend to come later to the BSDs and Unixes. Case in point: How many versions did it take before the gnome-volume-manager worked on FreeBSD to allow for automounting?

    9. Re:Very Misleading Title for the Topic by somenickname · · Score: 3, Insightful

      That level of polish is critical for user acceptance. If you give a user an unthemed GTK desktop (which is hideous) they will blame any and all failings in their ability to use the software correctly on it being "primitive" just because it doesn't look flashy. For better or worse, compiz wobbly windows probably drove more users to linux than, say, the superior workflow paradigm of multiple workspaces.

      Having said that, I agree that workflow design is also important. It was included in the e-mails I'm referring to but, to make my point about the culture clash between Humans and Nerds, I only included the most ludicrous examples of the types of things that proper HIE will make you do.

    10. Re:Very Misleading Title for the Topic by GF678 · · Score: 5, Insightful

      It took me slightly longer than normal to implement all these changes because I was distracted trying to decide a fitting way to end the e-mail authors life but, in the end I implemented all their "suggestions". I'm ashamed to say that they were right. The product was far more polished after I did all those seemingly pointless things.

      Don't feel ashamed.

      It's been said time and time again, but it bears repeating - developers don't understand how important a GUI is to the end user. All those little things you mentioned were an annoyance to implement, and yet had a cumulative effect that even you could appreciate. The problem is that you had someone to kick your ass and tell you what was necessary to implement for the GUI, and since it was your job and you were being paid to do this, you obviously had to implement the additions. Developers for OSS unfortunately do not have such motivation and do not have an external force to push them into improving the GUI in such subtle ways, and this is why OSS tends to (but not always) have a far less slick interface than their closed-source counterparts.

      The iPhone has a slick interface. This is noted by virtually anyone who uses it, but this interface wasn't an accident of design.

    11. Re:Very Misleading Title for the Topic by lennier · · Score: 2, Insightful

      "What if what happens to developers is that they don't give a damn about what "the users" want or need?"

      Precisely, and this I think is why we need to erase the developer/user distinction by creating languages and tools which allow USERS to create their own solutions. Then the users BECOME the developers, and make the system they want.

      This doesn't happen at the moment because it's too hard - there's a big gulf between 'user' and 'developer' level tools. The conventional default way of creating GUI apps - C/C++ plus huge unwieldy libraries - is not a good fit with how users want to evolve their own interface experience. This separation between user/developer has emerged from the commercial history of software development. But it doesn't have to be like that. We could and should do much, much better.

      Don't you think it's insane that you get a program like, say, Evolution or F-Spot, and you get it as a big monolithic whole - windows, widgets, control logic, database, storage formats, all rolled together, with 'no user-servicable parts'? And no way of configuring it between ticking the few GNOME HIG-compliant checkboxes (the fewer the better) or learning Mono and Gtk and hacking the source directly - then fighting with version control and package management and create my own rogue repository somewhere.

      If we had a way where users could make tweaks to things like how GUI windows were laid out - in such a way that control logic and data storage and transfer logic were cleanly separated from interface concerns, so people could easy share and modify and create whole new 'skins' for products, much like how the Firefox extension ecosystem works, or how spreadsheet templates can be created, wouldn't it help bridge that gap?

      Why, for example, can't I use Gconf, make a bunch of configuration settings, then save them as a template file and export and share them to users as a 'configuration mode' or something for a program I like? Why do I have to make all configuration changes from scratch, by hand, by myself, with no modularity?

      And isn't this exactly what the whole Object-Oriented and Component Programming revolution way back in the 80s was supposed to be about? Reusable code? Why didn't it happen? Why did OOP stay stuck in the 'use objects to build big applications, then ship them as entire systems plus a few shared libraries which are so fragile they have to be centrally managed at the OS level' mode?

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    12. Re:Very Misleading Title for the Topic by lennier · · Score: 4, Insightful

      "Honestly, I don't think that kind of UI design is all that critical. If it'd been a few steps higher up like workflow design, then I'm all with you. "

      And here's my question to you:

      Why can't the user create their *own* workflow on a modern desktop?

      Why aren't there tools available to allow the user to script and remix modes and functions of applications into their own new applications?

      Why can't I take a GUI application that annoys me because the buttons are laid out wrong, and edit the window so the buttons are 35% bigger and slightly to the left, then post just that change somewhere safely on the Web so others can critique it and use it?

      If I see a spelling error in a dialog box in a free application, why can't I *instantly* click somewhere, fix that error, and repost it, just like I can on Wikipedia?

      How much do I need to know about thread-safe signal-handling GUI event loops in order to change a badly-drawn icon or resize a scroll bar?

      We're not leveraging the full power of the Free Software mentality unless we can enable small, safe, incremental fixes like this, all across the user base.

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    13. Re:Very Misleading Title for the Topic by buchner.johannes · · Score: 2, Insightful

      Furthermore, free software devs tend to stop when software gets the task done.

      For example software like multitalk, server-less sharing of a work folder over the internet* or a multi-head view for pdf-presentations may have innovative available solutions intended for the average office user, but never reach end-users.

      => Polishing, publishing (as in getting it as package to the end user), maintaining, reacting to user requests is extra-work that take a lot of time and effort.

      __
      * Jake

      --
      NB: The message above might reflect my opinion right now, but not necessarily tomorrow or next year.
    14. Re:Very Misleading Title for the Topic by Burz · · Score: 3, Insightful

      To summarize: Developers shouldn't be in charge of GUIs. Even if those GUIs are only intended for other developers.

      I would add: Developers shouldn't be in charge of platforms, especially if those platforms are intended for end-users.

      One of the main problems of most FOSS projects trying to produce normal 'everyman' apps and OS's is they they are primarily coding (and trying to design) to show off to each other. They aren't connected with the end-users' interests and expectations in meaningful ways, so even when going for maximum polish they end up with something impressive or passable mainly to very advanced users. These FOSS devs also tend to have poor software methodology which further prevents them from cataloging and prioritizing users' wants and needs (requirements and use cases anyone??).

      As a KDE fan, I have to say a lot of KDE stuff falls into this category of the "candy-fied yet inaccessible". On sites like kde-apps they are very into showing off kool 'end-user' type stuff to each other without any thought as to offering solutions with feature stability.

      Ah, feature-stability. That's what the supposed "Desktop Linux" platform would have if it were a platform. But its not. There is nothing that specifies a set of rich and modern features/behaviors that would cause either a budding application developer or a typical end-user to feel reassured and at-home as they try to write-for and use various Linuxes. Such a specification would entail making an "interface contract" to non-peers (non-system-coders, i.e. end users) when these coders are really only thinking about the reactions of their peers.

      Its the applications that 'sell' the system. As young application developers cut their teeth they are almost certain to start with and stick with a highly targettable (well-defined) platform. And they will learn first the suggested coding styles at Apple Developer Connection or MSDN, starting with the default toolsets offered (Xcode, Visual Studio). At some point inspiration will strike them and (unless its web-centric) they will try out their ideas in these nurturing environments first.

    15. Re:Very Misleading Title for the Topic by johnkzin · · Score: 2, Insightful

      I think the last bit of criticism that's going to help them move forward is "You're innovating too much."

      I disagree. One of the things I have ALWAYS found to be annoying about Linux based environments, and Linux oriented developers, is the rather immature development cycles, which lead to "upgrade-itis", instead of a more mature development cycle of "upgrade only when something has matured enough to be stable enough for all users". Linux distros have started to mature and become more stable in the last 10 years, but it used to be a COMPLETE crapshoot to upgrade. Things are better, but they're not yet mature -- there's still PLENTY of room for growth on this front.

      There still seems to be a mentality of "release X times per year, whether you're ready or not, whether it's useful or not", "release code that isn't ready for prime time, just because it works for some people, and we haven't released recently", and it often seems that there's no real, publicly available, coherent, and user focused (as opposed to developer focused) release road map. That's critical for any Desktop platform, including Desktop focused Linux distros.

      "Innovating too much" is exactly what those things spell out to me. Too often, too hastily, too haphazardly. Slow down, be more methodical, be anal retentive about stability and usability*, and have/follow a roadmap that will actually matter to users.

      (* usability == user friendly/ergonomic, not has-useful-features/has-utility)

    16. Re:Very Misleading Title for the Topic by Alcoholist · · Score: 2, Insightful

      But what else do you call it? To most folks 'desktop' is the place where the computer sits. When you work as a computer technician like I do, you get into the habit of explaining things in fairly simple terms to people. A regular computer user is going to scratch their head if you say that you're talking about a KDE desktop environment, running on X.org, running on a GNU/Linux system. 'Linux Desktop' is as good as an umbrella term as any.

      Of course, keep in mind that half of the computer users out there don't even know what 'desktop' really means either. I lost track years ago the number of times I've told people to save things on the Desktop and they asked me what that was. "It's at the top of the list in the drop down combo box located at the top left corner of the 'save as" dialog box." Yeah right. You might as well be telling someone how to change the spark plugs in a Bugatti.

      From what I've seen, the reason Linux desktop systems have never really caught on is it's too complicated to sell them to the general public because there are so many names for things.

      --
      Bibo Ergo Sum.
    17. Re:Very Misleading Title for the Topic by Bigjeff5 · · Score: 4, Insightful

      This is exactly why I switched from Linux back to Vista (I went from Vista to Linux initially because of hardware issues). I wanted to love Linux, I think at it's core it is a fantastic OS, and I'm all about free.

      But I'm not a programmer, I've got very, very mediocre artistic abilities, and my attempts to pretty up just my desktop experience didn't produce anything I could continue with. I couldn't find a "theme" I liked, and they didn't fix a lot of the other UI issues, like not being able to change a number of settings via the GUI. In windows and OSX, cli is reserved for when things have gone very wrong, or you are trying to do very power-user level stuff, not everyday things like adjusting sound settings or installing programs that aren't in your distro's repository.

      Basically, if Linux on the desktop looked as nice as OSX and the user rarely needed to go to the CLI for anything it would be crushing OSX and be solidly competing with Windows. That's my estimation, anyway.

      --
      Security is mostly a superstition... Avoiding danger is no safer in the long run than outright exposure. - Helen Keller
    18. Re:Very Misleading Title for the Topic by silanea · · Score: 2, Insightful

      Why can't the user create their *own* workflow on a modern desktop?

      Why should they? The vast majority of users are just that: users. They don't want to create their own applications, they want to click a button and get their work done.

      I am a programmer myself, and I certainly like to tinker with stuff. But when I write a letter I expect OpenOffice to work reasonably good out of the box.

      --
      Rudolf Hess edited Mein Kampf. He was the very first grammar nazi.
  2. Innovate is the wrong word by wampus · · Score: 2, Insightful

    UI and workflow design and project management aren't glamorous or interesting so they don't get done. Cowboy coding only gets you so far.

    1. Re:Innovate is the wrong word by jellomizer · · Score: 1, Insightful

      It seems like the Major Linux Distributions have put effort into fancy eye candy for eye candy sake not for usability sake. There are so many details that the Linux community has never really considered to make a major part of the distributions. It has 2 main targets, the complete Idiot user, and the expert user. Between that gap there is really a big hole.

      Just recently I needed to switch my network settings from DHCP to a Static IP address. For Windows and a Mac that is a simple task. Fill out the form and it checks for bad input and and the changes go live. For Ubuntu, after digging threw the GUI settings, I had to go to the terminal and put the changes in interfaces file. While I have been using Linux for about 15 years, it wasn't that big of a deal, but still it was annoying that there wasn't a GUI where I could quickly change the setting, while focusing on putting in the right data. Not remembering the name to use for the configuration file, or the format is just an annoyance for tasks that you may not do every day or every month, heck or every year. For this case I was glad I had my iPhone where I could do a quick reference.

      There is a gap that is very slowly filling in Linux for people who know how to use a computer however they don't want to remember outdated command lines and poorly documented config file just so they can get work done.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Innovate is the wrong word by Bralkein · · Score: 4, Insightful

      UI and workflow design and project management aren't glamorous or interesting so they don't get done.

      I don't really think it works like that. It's 2009 and by now I'm sure everyone understands the value of good UI and workflow design, but it's quite difficult to do well and I'd be surprised if either GNOME or KDE don't often find themselves without the time or expertise needed to get usability up to the desired standard. Of course I would argue that there are several apps on the Linux desktop with great usability - I personally like Firefox, Dolphin and Okular, just to give a few examples. But I would agree that usability isn't as consistent across the platform as it were when compared to say Windows.

      Cowboy coding only gets you so far.

      Oh, okay, so the basic gist of your comment is just that the free desktop coders are a gang of useless cowboys hacking together a bunch of buggy, improperly documented crap for the riches and renown which will obviously be forthcoming from such an endeavour. How about you go and read e.g. some blog posts by KDE or GNOME developers, because you will discover that a lot of the people working on such software are passionate and proud about what they do and put an awful lot of thought and effort into trying to do quality work. Granted there are some bad apples in the bunch as usual, but I think that the majority of problems these projects face are down to lack of resources, above anything else. But hey, why not throw around inflammatory, pejorative terms like that.

    3. Re:Innovate is the wrong word by wampus · · Score: 2, Insightful

      The basic gist of my comment was exactly what I wrote. Passion and pride are apparently not enough, you need to attract people who will do what's needed, and that isn't coding at the moment. I would suggest switching off of whatever medications you are currently using if you found what I said to be inflammatory or pejorative.

  3. Most users don't by nurb432 · · Score: 4, Insightful

    All they want is something that will be stable and get the job done, in a consistent manner. Often times the bells and whistles for the sake of having htem just get in the way, and damages consistency making things confusing when they don't need to be.

    --
    ---- Booth was a patriot ----
  4. not really by Bizzeh · · Score: 5, Insightful

    all the average user wants is to chat via live messenger, check their hotmail account, look at facebook, and check how badly their ebay listings are doing... they generally couldnt give any less of a toss about everything else that is going on

    1. Re:not really by jd142 · · Score: 4, Insightful

      Don't forget about listening to music, watching movies -- dvd playing is still problematic -- and downloading porn.

  5. Continuity is the winning strategy. by reporter · · Score: 5, Insightful
    One thing that Microsoft has done well is to maintain continuity with the past. The desktop of Windows 95 is still available on all consumer versions of Windows up to Windows 7. In Windows 7, you can select the "classic" appearance for the desktop to get the Windows-95 look and feel.

    Most people -- except tech geeks -- do not want to learn a new way of doing things once they learn a particular way that suits their needs.

    Moreover, learning takes time and money. If your company has 100,000 employees, then training them to use a new desktop can cost millions of dollars.

    If GNOME developers want Linux to take a significant share of the consumer market, then they must ensure continuity with the past. Before they embark on the next super-duper upgrade of the desktop, they should spend some time in asking their grandmothers what they want in the next super-duper GNOME desktop. Grandma's advice could help a lot.

    1. Re:Continuity is the winning strategy. by Elektroschock · · Score: 4, Insightful

      I think simple Desktop environment projects as LXDE show how do it right: focus on speed and responsiveness.

      Don't try to be artificially different, don't confuse, do what users want but don't do more; keep dependencies as few as possible, if it doesn't work as intended throw the component away. Do one thing with one application. And most important of all: The Desktop Environment is not the application. It should be like a professional servant, you won't notice him and you don't need to waste your time to command him.

    2. Re:Continuity is the winning strategy. by Ed+Avis · · Score: 5, Insightful

      Funny - I've usually seen it's the geeks who take the trouble to turn on the 'classic' look and feel in Windows and get rid of all the cloying eye-candy. Meanwhile non-technical users just stick with the default.

      --
      -- Ed Avis ed@membled.com
    3. Re:Continuity is the winning strategy. by mauriatm · · Score: 4, Insightful

      Funny - I've usually seen it's the geeks who take the trouble to turn on the 'classic' look and feel in Windows and get rid of all the cloying eye-candy. Meanwhile non-technical users just stick with the default.

      That's the power of the "default" which is a big deal as well. Most non-technical people don't even realize such options exist or that you do not have to use the default. To be fair though, to Microsoft's credit, often the default is good enough and many don't even care to change it because it will typically allow one to get the job done. Some might say this is NOT the case with some recent changes in Linux desktop environments.

  6. What do I owe the user again? by Gopal.V · · Score: 3, Insightful

    The essential problem with free software is that most of it is written to scratch someone's itch. Usually, the ones who start off coding to fix their problems are the developers. Over the last decade that I've used linux (and other f/oss) on my desktop, I've seen a radical shift in how the developers are influenced to do what a user wants. More so, I've seen the system favour the ones who have user focus rather than dictate from their ivory towers and yell back "sure, send me a patch & we'll talk about it". You did your bit and the others stepped on those to get where they want ... and with GPL in place they didn't really step on your toes.

    Essentially, you didn't owe the user anything for real. The user paid in attention & respect. The developer did what the user wanted as long as he (or she) wanted the respect. Over that, it was just about fun when it was Y2K days.

    It'd be vastly different if someone paid me for it. Well, yes ... someone does pay me to churn out F/OSS code, I deal with vastly differently from my other projects.

  7. "Free Software" vs "Open Source" vs... whatever by bsDaemon · · Score: 3, Insightful

    When I think of Free Software, I generally think of the community were the developers are the users are the developers. "Open Source" still smacks of the buzzwordism of the late-90s, getting corps. to invest in opening code under the assumption that they'll be able to get free work out of some sort of "community" while lowering their development costs.

    What's wrong with the developers working on what the developers are interested in? If I (the royal 'I' here), am not being paid for my time or more code, then "users" should just be glad that 'I' have decided to make the fruits of my labor available to them, too. Perhaps I just don't get this mentality that it's some sort of competition between 'Linux' and Microsoft and Apple, and that we have to compete for desktop marketshare for some stupid ass reason. I just don't really see it as that big of a deal. Maybe for a company like RedHat, it is, but that's not me.

    The concept that the developers are 'innovating too much' and 'alienating the user base' just seems akin to someone crashing a frat party and then complaining that all they're allowed to drink is the Beast.

    1. Re:"Free Software" vs "Open Source" vs... whatever by gbarules2999 · · Score: 3, Insightful

      Way to miss the point. He's saying, you know, maybe we shouldn't try to compete.

      I agree with his premise. Who gives a shit if Linux has 1-2% market share? Does Ubuntu get worse on my laptop if it's not out there conquering the world?

  8. yet another implicit "oh noes, not windowz" rant by GreatBunzinni · · Score: 4, Insightful

    Oh yes, another self-righteous rant attacking the directions of free software projects just because they have the audacity to venture far beyond where windows stagnated a decade ago. The article's author doesn't say much besides criticizing projects such as KDE, GNOME and even Ubuntu for their ideas regarding the desktop. And he does a bad job at it, to boot. For example, the author criticizes KDE for the audacity of thinking about implementing social networking features into the desktop. Is that supposed to be a bad thing? I mean, what's the difference of having an application such as windows live messenger constantly running and implementing some sort of widget that performs the exact same task? At least with KDE their implementation follows standards which are open and it doesn't force plenty of ads down our throats. What's wrong with that sort of innovation? Absolutely nothing. And his criticism of GNOME is pathetic. I mean, he criticizes GNOME not for innovating but for rewriting it. He hasn't absolutely any detail to grasp on and in fact the only thing he can muster about GNOME is "its final form at this stage is anybody's guess". Is that what the author perceives as innovation? And more to the point, who exactly is the author to make authoritative judgments about what the users want or don't want? His he a psychic? In fact, where was the author on these past dozen years of the desktop windows? I mean, after all these years windows is incapable of offering extremely basic stuff such as the ability to set any window the user wishes for to be always on top. And what about the ability to scroll a window without changing the focus to it? And what about getting rid of that really annoying bug that, when a user launches an application, keeps the focus on the former application while the newly launched app is placed on top of every window on the desktop? Fixing those bugs would also count as too much innovation? The article isn't worth the read. Nothing to see here, move along.

    --
    Slashdot, fix your code or at least hire someone who is competent at it to do it for you.
  9. A Benevolent Cat-Herder-for-Life is good for Linux by schwaang · · Score: 4, Insightful

    The best of the Apple experience is polished, user-oriented, and "insanely great" because it takes a Steve Jobs to set the vision and make every component answer to that design. That's hard to do in the FOSS world.

    So I, for one, am glad Mark Shuttleworth is attempting to put some top-down focus on a user-oriented set of goals into the Ubuntu desktop. Linux has not lacked for technical innovations, it has lacked for a unified vision that elevates the end-user and a chief to get developers to sign on to that vision. Go Mark, go!

  10. Tough Love by headkase · · Score: 2, Insightful

    I'm prefacing this with the fact that I ran Linux as my only OS for a year (SuSE 9) then I switched back to Microsoft. Linux and GNU are a superior development process - inclusive and plural - but Microsoft right now has the superior ecosystem. When everyone uses it everything gets written for it especially entertainment wise. How does Free go about breaking this lock-in? I know for me if it wasn't for entertainment software I would be all over GNU. Wine steps in and fills that void somewhat but currently does not have enough compatibility to bring me over to the good side. I like Linux, I want to use it, but my games don't play in it and thats the only thing that keeps a closed OS on my desktop. Way back in the early '80s a machine was introduced called the Commodore 128. It was the successor to the Commodore 64 machine and it featured a full compatibility mode with the 64. The issue was that most 128 owners ran their machine in 64 mode therefore the 128 never caught on as no one would make software for it. I see Wine as having a flavor of that situation but since it is contained within a Open OS other applications can run concurrently so that pitfall is lessened. To me, Wine is the application that deserves focus in Linux development because it has the potential to break the dead-lock and provide the bridge from Pay to GNU.

    --
    Shh.
  11. Re:Too Much? by fermion · · Score: 3, Insightful
    User centric design is the issue. When MS puts clippy in, I don't know how much of that was some developer of pinhead thinking it would be really cook, and how much of it was actually user centric design. Same thing for putting the command to change the desktop on the context menu. Sure, it was something easy to do, and certainly showed those people who made fun of MS for being the only modern OS where one had to reboot to change resolution, but does it serve a rational purpose. One rational purpose it might serve are for those that occasionally need a lower resolution, but that problem has been better addressed through other means.

    In the end one has to have a system where best practices win over bloat. Where things that aren't that useful are removed so they do not involve recurring resources at every release. For instance, i know that egos are tied up in the multiple *nix desktops, and all desktops have a right to exist, but significant progress could be made if the community could select on desktop to develop towards, even if means that the solution is imperfect.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  12. Re:The real question is. by Klistvud · · Score: 3, Insightful

    nor does he refer to any change to the linux desktop in specific.

    Well, I, for one, migrated from KDE to Gnome precisely because of this "innovate at any cost" philosophy in KDE. KDE4 was introduced far too soon in the major distros and even promoted to the "default" Desktop Environment in some of them, while still being horribly buggy and crashing all the time. The haste to make the GNU/Linux desktop look cool just made it look bad.

    If I could sort of understand this innovation hype while I was a Windows user (novelty sells), I really wish GNU/Linux developers would slow down "innovation for innovation's sake", and invest their energies in making things work smoothly first. Personally, I'd be more than happy with a Desktop Environment that was, say, 5 years old, without bells, whistles, or Compiz, but was *maintained* well -- nay, maintained *aggressively* -- in order to have almost every bug squashed. The only time I'm glad to see innovation is when it's related to new devices/hardware support.

    That's just my opinion, of course.

    --
    Intellectual Property: an immaterial non-entity, most fiercely contended by those with no proper intellect to speak of.
  13. What is Innovation by Anonymous Coward · · Score: 3, Insightful

    When you break compatibility with everything that currently exists just for the sake of being new and different, that isn't innovation. Unfortunately many times when this happens it ends up getting called innovation because nobody has the guts to call it what it really is. Oh, but we have to scrap the old design because it wasn't forward thinking enough. Then in two years time, scrap the new one for the same reasons.

    Thus "innovation" get a bad name, particularly among those on the receiving end who never asked for it to begin with.

    Then you get articles like this which assume that it is even possible to have too much innovation because of the false connection between innovation and breaking things.

  14. Let the innovation continue! by Anonymous Coward · · Score: 1, Insightful

    The only way to get to the next step in computer tech is to innovate like crazy - 99.99% of those innovations will fall flat... but that .01% that doesn't? THAT is the future.

    No - don't slow down. If anything speed up!

  15. Re:The real question is. by 0123456 · · Score: 2, Insightful

    "I, for one, find it puzzling why both Fedora and Ubuntu continue to put GNOME first with KDE as the also-ran."

    Probably because Gnome works, and Redhat customers are paying for something that... works.

    I tried the latest KDE on Ubuntu recently (not sure which version they're shipping) and while it looked somewhat pretty it crashed fairly often, I found some of the features bizarre and annoying (e.g. the side-scrolling program menu menus) and never found out how to get it to not display the windows on my 1920x1080 LCD with fonts about thirty pixels tall (I have a big monitor so I can display lots of windows, not so I can display windows which appear the same size as if it was a 1024x768 display but use bigger fonts).

    I'd certainly be willing to switch, but only if they spend more time making KDE usable than making it look pretty.

  16. This seems a bit backwards by malevolentjelly · · Score: 5, Insightful

    Last I checked, Linux desktops were loaded with exciting new innovative features but failing on extremely basic tasks.

    Perhaps the community should be asking whether it's more important that we add a fun new Swirl effect to switch to another desktop or if people would rather have a sane and complete GL API. Do we need the entire desktop to be rethought or should we simply settle for having a sane and unified sound solution?

    I would have to agree in saying that the desktop linux community is getting way too ahead of itself if they think they're innovating themselves away from the mainstream. Read the NYTimes article on Ubuntu Linux and tell me whether or not they even mention innovation- They viewed it as a free but lower quality alternative to commercial systems that was very attractive but failed during basic maintenance tasks.

    Why create an Earth-shattering new desktop-web interaction paradigm when users would probably rather have sane and cohesive documentation?

    Here are some no-brainers, if you want to see linux improve:

    * Now that OSS 4.1 is open source, drop ALSA. It is a proven failure. PulseAudio obfuscated the problem to the point of ruining audio in linux, specifically when low latency is required.

    * Support forward-thinking projects like Wayland instead of putting another car on the fail-train that is X. X is architecturally inferior to WindowServer and Windows' display layer for desktop-oriented tasks. A simplified windowing system that puts graphics first and drops the cruft would go a long way in making linux seem modern and easy to maintain.

    * Write documentation sometimes. Format it well an ship it with your projects!

    Or, if you're really clever:

    * Realize that open source != linux. Look at desktop-oriented free software sytstems like Haiku and imagine a world where Linux can be built into an excellent server (or mediocre workstation) and desktop users can have a system purpose built for their priorites! There is no rule that says that linux needs to be the only free system. With the magic of things like POSIX, we can write software that runs on either!

    The strength of open source should be versatility, not futility.

    Dream big.

  17. Re:A Benevolent Cat-Herder-for-Life is good for Li by grcumb · · Score: 3, Insightful

    I, for one, am glad Mark Shuttleworth is attempting to put some top-down focus on a user-oriented set of goals into the Ubuntu desktop. Linux has not lacked for technical innovations, it has lacked for a unified vision that elevates the end-user and a chief to get developers to sign on to that vision. Go Mark, go!

    BINGO!

    You just nailed the flaw in the original article. The author seems to think that FOSS developers somehow need to remain responsive to anything beyond the particular itch they want to scratch. FOSS doesn't work that way. Developers do what they do. If their output is sufficiently interesting, distro-makers package, polish and bundle their work.

    See what I did there? I allowed for diversity and division of labour in the FOSS ecosystem. Imagine that! Developers doing what they do best and distro-makers preparing that work for public consumption.

    Do poorly-socialised package maintainers sometimes drive their users away? Damn straight. Are there flaws in Linux distros? You bet your boots. But if we're going to criticise them, couldn't we at least point our critiques in the right direction?

    FOSS development, packaging and polishing is a decidedly human process, with all the inefficiencies, redundancies and illogical acts that all human processes entail. One can argue (though I never would) that commercial software designed and developed by customer-focused companies is inherently better. In my opinion it just trades one set of problems for another. (If I had to generalise, I'd say it's the difference between often useful but unpolished software and often useless but highly polished software. There are notable exceptions to each case, of course, but statistically, they are exceptions.)

    At the end of the day, the FOSS ecosystem has differentiated roles and responsibilities, and the least we could do - if we really want things to improve - is to direct our criticisms to the right people. The folks at Ubuntu are devoted to the goal of making their distro 'Linux for human beings'. I know that when I bitched to them about certain shortcomings, I got a reasoned response from none other than the CTO himself. And given the improvements since that time, it's clear to me that they've taken such critiques to heart.

    Linux distros are all decidedly imperfect. But they're a damn sight less imperfect than the alternatives.

    --
    Crumb's Corollary: Never bring a knife to a bun fight.
  18. Re:A Benevolent Cat-Herder-for-Life is good for Li by schwaang · · Score: 3, Insightful

    Yeah, hence "cat-herder" vs. dictator. I don't know anything about Shuttleworth's management effectiveness, but we agree that an actual Steve Jobs style could not work in FOSS.

    But in FOSS-land, Shuttleworth seems to be in the best position to put out a distro unified behind making the end-user experience great, which is what Jobs clearly aims for in his products.

    And personally I think Fedora is already shifting some of its focus towards more end-user happiness in response to Ubuntu, where Fedora developers once made manly sport of scoffing at end-user concerns. (Having said that, I'm obliged to point out that Fedora devs have made huge pre-Ubuntu contributions to stuff that "just works" for users, like NetworkManager. Ubuntu has a long way to catch up to contributing actual lines-of-code, but they are ahead in setting the direction and thus gaining users IMO.)

  19. Innovate too much? not possible by mrdtr · · Score: 2, Insightful

    Nobody is forced to keep up with the most current incarnations of the desktop. Some like Gnome, some like KDE 3.5, others like Xfce, I happen to like KDE 4. Yes some features were missing when kde4 came out, but it's starting to be pretty good now. I wouldn't go back to kde3.5, ever. The problem is not so much the KDE developers, I blame the users that can't cope with change. There is a general fear of change in our society and it starting to really get on my nerves. I'm a believer that sometimes it's a good thing to start over fresh, rather than fixing, patching, adding, to old code.

  20. That's fine by Sycraft-fu · · Score: 4, Insightful

    That is a very valid viewpoint to hold. You can most certianly say "I don't owe the user shit." It is your software and you are nice enough to let others use it. Thus they can use it on your terms.

    HOWEVER, when you do that you lose any and all right to claim that your software is "better" for the user or "what they should use." If they have objections to the way it works, you need to be graceful and say "Ya, my software doesn't do that well, I don't care to fix it so if something else works for you, go to it."

    The problem is that there seem to be a number of OSS types that want to have their cake and eat it too. They evangelize an "OSS for everyone," position. You should use all OSS all the time, it is the One True Way(tm) and gives you better software because everyone collaborates. However, when a user then says "Hey this doesn't work as well as my commercial app," they get angry and say "You didn't pay me, I'll do what I want, fix it yourself if you don't like it."

    Sorry, can't have it both ways. If it is a situation where you think your way is the best way and you want everyone to use it, then you've got to work to accommodate users. You need to make it do what they need as good or better than their old apps. On the flip side if you want to offer it with no support, you then need to offer it as is. Don't push it as being things it isn't and won't be.

    This is a problem I've run in to with people trying to covert me to Linux. I tell them the things I want to do, but can't seem to. They then give me things that aren't real alternatives. When I say "This doesn't do what I need," I get told that I either "shouldn't do that" or that I "should write it myself." Sorry, those aren't legit options. If you want me to use your stuff, it needs to work for me. If you don't want to make it work for me, then don't push it as a solution for me.

  21. Re:Seigo has gotten it all wrong by mpapet · · Score: 3, Insightful

    Making everything into desktop widgets (including social networking fads like facebook) isn't a bold new vision of the desktop environment... it's glitzy eye-candy.

    I'm not sure where the criticism is with this statement. Widgets are bad? Are you suggesting that the goal of making it easier to add features to a desktop is not worth pursuing? Because as far as I can tell, that's what the project is after.

    Maybe they don't have widgets you like, but I'm not sure where you get off dumping on a project that cost you nothing. You know, there's a bug list among other ways to communicate with the developers.

    Seigo peppers every idea he has with colorful language like "new paradigms" but his ideas so far are hardly innovative.

    Uh huh. I see. Get back to me after coding something as big and complicated as a desktop that _actually_ works and attracts users/contributors. I'll be sure to criticize your efforts.

    --
    http://www.maxineudall.com/2010/02/should-economists-be-sued-for-malpractice.html
  22. WORKSFORME is far from INSANELYGREAT by TheLink · · Score: 3, Insightful

    > No, the product seemed pleasant looking and very usable from my standpoint.

    Yeah that's the problem, many OSS developers will just say "WORKSFORME", or not even bother marking it as "WORKSFORME", just go off and do something else "more important".

    See: https://bugs.kde.org/show_bug.cgi?id=50457
    Or: https://bugs.kde.org/show_bug.cgi?id=99905

    Yes, what they do decide to work on is more important in some ways. But I daresay adding that little extra can be just as important if not more so in other ways.

    Apple understands very well how the perception of "insanely great" can cover a multitude of problems under the hood.

    There's a vast difference between the users perceiving your product as "oh well it works", "this is nice" and "hey this is sooooo coool! (must have ASAP!)".

    Whereas KDE says:

    "Kicker is currently unmaintained, you can look to your distribution for help, however."

    Look to your distribution for help? A lot of people might just look to (or stay with) OSX/Windows for help instead. And tell the Linux Desktop Zealots who try to "convert them" that OSX "WORKSFORME", or Windows "WORKSFORME", and who the fuck cares that it's not OSS and it's an "evil proprietary OS".

    As for innovate too much, a lot of what they do is not innovating at all. For example: "wobbly windows"?! How the heck does that help? If I want to play with stuff that wobbles, I load up World of Goo or something.

    Without a good Human Interface Engineer or someone who understands that stuff with a lot of say, they'll end up producing tons of "innovations" are not actual innovations in UI. Stuff like initially attractive cutscenes in a game, that the users eventually try to skip because they end up being annoying or getting in the way.

    --
    1. Re:WORKSFORME is far from INSANELYGREAT by Drantin · · Score: 2, Insightful

      While it's sad that the issues weren't addressed back when they were made, closing them nowadays with unmaintained is the proper response to anything related to KDE 3.5, the KDE3 code is unmaintained and they have stated multiple times that there will be no more releases of the KDE3 code base (from the KDE team at least, people are free to fork GPLed software...)

      --
      Actio personalis moritur cum persona. (Dead men don't sue)
  23. Re:yet another implicit "oh noes, not windowz" ran by demachina · · Score: 2, Insightful

    "For example, the author criticizes KDE for the audacity of thinking about implementing social networking features into the desktop."

    Actually as far as I'm concerned the absolute last thing I want anyone to be implementing in my desktop is "social networking". Social networking should be an application that people who want to use social networking should run from the desktop or in a browser but in no way, shape or form should it be "integrated" in to my desktop. That would be a case of a developer making a choice for me he shouldn't be making.

    I've used Linux as my primary desktop for more than ten years and KDE for many of those, I mostly loved KDE 3.x. It appears there are probably myriad reason for what happened in KDE 4.x, I blame Trolltech and Qt 4.x for forcing a major rewrite in particular, but all I can say is whatever happened it turned my stomach and helped finish me with Linux on the desktop. KDE 4.0 was to Linux what Vista was to Windows for me.

    Certainly I made the foolish mistake of installing KDE while it was half assed and half baked, you know KDE 4.0, which wasn't supposed to be released to the public until it was ready.... which it wasn't, it wasn't even close. Maybe it sucks less now. KDE 4.0 and years of disgust with audio on Linux were the two driving reasons for me switching to a Mac for my desktop, and I've been way happy ever since. Its really nice to just have stuff that works and works consistently. I'm willing to pay extra to have Apple develop and test apps that work, and follow consistent UI guidelines. The OS X calendar kind of sucks, I don't exactly like the shell or cut and paste, and I could live without the Mac document model but damn its worth it to just have audio that always works, GUI conventions, and a really nice desktop standard and a really good set of apps.

    After ten years of drinking the open source Kool-Aid I discovered its actually not so bad to pay people to develop software if they do a really good job of pandering to my needs and desires. The open source model does an awesome job of developing a kernel, a server, a software development platform and some apps like Firefox. Unfortunately when it comes to a modern, consistent, multimedia desktop I would have to say, so far, Linux is a fail. What's worse, just like with Linux audio, the Linux community seems to be completely lacking in the introspection or will to turn it around. Step 1 is to accept that there is a problem with the Linux desktop, and the crux of the problem is you have somewhere between two and a hundred different Linux desktops to choose from. What are the odds Apple would ship OS X with ten, or even two completely different desktops and sets of desktop apps. Zero, it would be a disaster.

    --
    @de_machina
  24. Re:Stevie B., is that you throwing chairs? by sgbett · · Score: 2, Insightful

    Begone, MS troll!
    Autorun, automount is evil, and should be sidetracked/disabled.
    It's too easy to automount as it is. The responsible developers should be summarily shot between the eyes as it is.

    The article talks about the disjoint between what devs want and what users want.

    Users just want their stuff to automount. In that respect the devs got it right. The fact you, as a power user/dev can disable it means they got that part right too.

    --
    Invaders must die