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A Look At Google's Email Spam Prevention

CNet has a story about the security measures Google employs to protect their email systems and fight the never-ending war on spam. Their Postini team, acquired two years ago, has a variety of monitoring tools and automated response systems to find and block undesirable messages. Quoting: "The system scores each message on numerous combinations of criteria, assigning a weight to each and then comparing the score to those in a database of several hundred thousand message types that have been flagged as good or bad from Postini honey pots and customer spam reports. ... To block fresh spam attacks not covered by existing heuristic technologies and viruses not covered by existing signature databases Postini relies on proprietary Zero-Hour technology to identify new outbreaks that show up in the traffic patterns and quarantine them for later rescanning. Customers can also create and build out their own white lists of message senders they trust and blacklist others they don't trust. It takes an average of 150 milliseconds for a message to be scanned by the antivirus engines that Postini licenses from McAfee and Authentium.

176 comments

  1. Don't care how they do it.. by Finallyjoined!!! · · Score: 5, Insightful

    I now get a couple of shed loads less spam. I used to check the apam directory for false positives. Don't bother doing that either.

    Go gmail :-)

    --
    If I had an Ass, I'd call it Fanny Bottom, then I could slap my Ass; Fanny Bottom, on the Arse.
    1. Re:Don't care how they do it.. by hansraj · · Score: 5, Informative

      Pfft.. the internet became sentient sometime ago and used to babble like a baby. Since whatever it said was pretty much garbage, it was impossible for anyone to correctly figure out whether the noise was the baby's (spam) or from the tv (non-spam?). Now that the internet speaks more coherently it is far more easier for Google to figure out stuff that is coming from the internet - spam that is. It is rather obvious actually.

      I wonder why yahoo has a miserable spam filter though; maybe Yahoo is like the careless parent who never gave a shit to figure out when the baby stopped babbling. And judging by the kind of spam I get in my hotmail box (it is all from microsoft), probably MS would be like those parents who insist on babbling themselves when the baby is around.

      There, mystery solved! Now no one has to RTFA. Now if only someone made this into a car analogy for the greater good.

    2. Re:Don't care how they do it.. by jo42 · · Score: 4, Insightful

      Don't care how they do it..

      Then I suggest that you don't really belong on /. ...

    3. Re:Don't care how they do it.. by Anonymous Coward · · Score: 0

      it is far more easier...

      I didn't even know that was possible!

    4. Re:Don't care how they do it.. by hansraj · · Score: 1

      Okay, I hope the the moderation to my post was an instance of meta-humor. Just in case someone who is ignorant about spam filtering techniques and believes the moderation that my post is actually informative or insightful: STOP! The internet is not really sentient (yet).

    5. Re:Don't care how they do it.. by Threni · · Score: 3, Informative

      I get loads more spam than I used to. Something broke in Google's spam prevention about 4 months or so ago, and it's not been fixed yet. I redirect my email to my phone, where I get a notification of new email, and I've had to turn the sound and vibrate alert off because I got too much spam coming through.

    6. Re:Don't care how they do it.. by DrXym · · Score: 4, Interesting
      Spam is now so bad for me on my home account that I reckon for every 100 messages, only two or three are legitimate contact. I literally get 200-300 spams a day. Bayesian filters will get rid of about 20%, and rules I've added such as deleting any email with cyrillics or other foreign characters still leave me with 100 or so to delete manually.

      I've set up GMail to filter my email and by comparison I'd say one or two spams get through. So I'm very happy with GMail's level of coverage. It's not perfect but it makes things tolerable. I'm not at all happy with Yahoo's level of coverage. Yahoo allegedly also has spam filters, but I've yet to see they actually work. It's not uncommon to find my email box filled with Nigerian and other scams.

    7. Re:Don't care how they do it.. by gEvil+(beta) · · Score: 1

      I wonder why yahoo has a miserable spam filter though; maybe Yahoo is like the careless parent who never gave a shit to figure out when the baby stopped babbling.

      I'm curious to know why you say this. I have both a Yahoo and gMail account and for both, equal amounts of spam make it into my inbox (which is maybe one message every 3 or 4 months). Both seem to have very good anti-spam technology to me. Now Hotmail, I have no idea about since I stopped using them about 8 or 9 years ago.

      --
      This guy's the limit!
    8. Re:Don't care how they do it.. by DJRumpy · · Score: 1

      I get no spam in my gmail account. When I log into hotmail, it's all spam. Viagra, Porn, you name it. I don't think they even use a spam filter. If they do, they should look at another product.

    9. Re:Don't care how they do it.. by ghetto2ivy · · Score: 1

      So true. Gmail and Hotmail are both incredible at their spam filters. I do get a few more false positives at hotmail though -- but thats also where I send all my receipts and mailing lists so its understandable. With Gmail its pretty flawless -- just one spam message a month or so gets through. As with others -- yes Yahoo filters seem to suck in spam. Especially 419 type spam.

    10. Re:Don't care how they do it.. by dARKmIND · · Score: 1
      --
      dpanic (at) gmail (dot) com
    11. Re:Don't care how they do it.. by fullfactorial · · Score: 1

      Let's see... 200-300 spams a day, 1:100 legit-to-spam ratio....You only get 3 legit emails a day?

      You need more friends! :-)

    12. Re:Don't care how they do it.. by trawg · · Score: 2, Informative

      Wow, what Bayesian filter are you using that is only giving you a 20% catch rate?

      I'm using spambayes (a pop3 proxy) and I would estimate it catches well above 95% of my spam. My inbox would be utterly unusable without it.

      It requires some training - the more training you give it and the more religious you are, the better it works. I've trained it on around 3000 ham and 3000 spam messages and it is incredibly accurate (almost scarily, sometimes) at catching spam. False positives are extremely low - here's the stats it reports:

      SpamBayes has processed 114790 messages - 56469 (49%) good, 54032 (47%) spam and 4289 (3%) unsure.
      2328 messages were manually classified as good (2 were false positives).
      2483 messages were manually classified as spam (829 were false negatives).
      34 unsure messages were manually identified as good, and 1583 as spam.

    13. Re:Don't care how they do it.. by Anonymous Coward · · Score: 4, Funny

      STOP! The internet is not really sentient (yet).

      Am too!

    14. Re:Don't care how they do it.. by MoeDrippins · · Score: 2, Interesting

      20% on a Bayesian filter is ridiculously low; so low in fact I believe you are stretching the truth to make or point, or you're not training it.

      My gmail account is quite old (gotten when only google employees were giving out beta requests), using an extraordinary common firstname.lastname account name, and since Jun 17, I've gotten 2247 spams. So that's what, 19 days? Gmail has *let through* probably fewer than 10 actual spam in that time frame (0.44%), and I haven't checked for any false positives.

      --
      Before you design for reuse, make sure to design it for use.
    15. Re:Don't care how they do it.. by gEvil+(beta) · · Score: 1

      That's nice. How is that in any way a response to his claims about Yahoo Mail though?

      --
      This guy's the limit!
    16. Re:Don't care how they do it.. by orngjce223 · · Score: 1

      Off the top of my head it might be the very crack that the commenter above you in the comment-tree hierarchy talked about. Link? Here, for your convenience.

      --
      Note: I was 13 when I wrote most of this. Take with several grains of salt.
    17. Re:Don't care how they do it.. by Glonoinha · · Score: 1

      Beyond the obvious keyword flags (any various drug names and the various ways to spell mortgage) I have three pretty simple rules :
      1. If it has invalid html tags in the text, it is probably spam.
      2. If the originating IP address isn't from within the US, it is probably spam.
      3. If my email address isn't the only email address the email was sent to, it is probably spam. Anybody who emails me knows that if it isn't worth sending me my very own copy, it probably isn't worth me reading either.

      Honestly for me though, gmail filtering has been very, very good.

      --
      Glonoinha the MebiByte Slayer
    18. Re:Don't care how they do it.. by Have+Brain+Will+Rent · · Score: 1

      I have quite a few different mail accounts through a couple of different ISPs and access them all with Thunderbird. I get maybe 10 spams a week that I have to manually identify - all the rest Thunderbird catches and I can't remember the last time I got a false positive.

      --
      The tyrant will always find a pretext for his tyranny - Aesop
    19. Re:Don't care how they do it.. by Doggabone · · Score: 1

      That's nice. How is that in any way a response to his claims about Yahoo Mail though?

      It's a response to the comment that he has no idea about Hotmail's spam filter ("Now Hotmail, I have no idea about since I stopped using them about 8 or 9 years ago."), which follows the claims about Yahoo.

    20. Re:Don't care how they do it.. by ocularDeathRay · · Score: 0, Redundant

      god damn, just used up my mod points and then I see this.

      --
      Obama is a twitter sock puppet
    21. Re:Don't care how they do it.. by Tolkien · · Score: 1

      2. If the originating IP address isn't from within the US, it is probably spam.

      *sings* It's a small world after all. It's a small world after all. It's a small world after all. It's a small, small world. :)

    22. Re:Don't care how they do it.. by gullevek · · Score: 1

      Email is for old people. the rest is done through chat/twitter/facebook/what-not-else-other-sns.

      Most of my mails nowadays are notifications from other services that I have a mail waiting there :)

      --
      "Freiheit ist immer auch die Freiheit des Andersdenkenden" - Rosa Luxemburg, 1871 - 1919
    23. Re:Don't care how they do it.. by hairyfeet · · Score: 1

      Weird, I can't remember seeing a spam in my Yahoo Mail in ages. Did you use your Yahoo Mail as a "spam dump"? Because if you "signed up" for a bunch of newsletters and other crap Yahoo is right for not blocking it since you did sign up for it. While my spam box in Yahoo and Gmail (gave up Hotmail, as it became too crappy to deal with) have plenty of letters the only "spam" I have seen make it through either is the occasional weird "Haiku" spam that just spouts gibberish and is linked to sites that are dead.

      Has anybody else gotten any of these weird "Haiku" spam? It is like some weird nonsense poetry and a single link to some long dead site. Yes I clicked on it in DSL Linux (DSL turns a 733Mhz into a pretty fast Nettop BTW) just to try to see WTF these Haiku spam guys were trying to sell. Apparently nothing it would seem. Does anybody know WTF they are? Is it some long abandoned spam zombie spiting out weird poetry and links to long dead domains? Is it some sort of weird troll like the "remember your breathing" one that is just there to fuck with you? Inquiring minds want to know!

      --
      ACs don't waste your time replying, your posts are never seen by me.
    24. Re:Don't care how they do it.. by Hurricane78 · · Score: 1

      the internet became sentient sometime ago and used to babble like a baby.

      So THAT is how babby is formed!?

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    25. Re:Don't care how they do it.. by DrXym · · Score: 1

      2 or 3 legit emails per 100 * 200-300 messages = 4-9 legit emails a day. Anyway I don't use my POP3 account for much personal correspondence any more since its too easy for it to be deleted by accident.

    26. Re:Don't care how they do it.. by DrXym · · Score: 1
      I'm using the one in Thunderbird. The problem these days is you CAN'T use Bayesian rules since many spams use:
      • Morphed words (e.g. C1alis, \/1agr() + millions of variations)
      • The message is embedded in an image, i.e. there are no words
      • Phishing attempts which therefore use the same language and terms as legitimate emails
      • Random strings. Nonsensical headings which do not match anything.
      • Foreign garble. Chinese, Korean, Russian, Japanese and Hebrew words which I'm not even sure the filter would parse properly as words
        • I've given up trying to train the filter any more. Instead I have some bayesian filtering for the most egregious messages and then specific rules for other common spams. It still leaves a lot of crap to clean up which Google manages automatically.

          I assume Google succeeds because it has the collective advantage of analysing all its user's posts, where they originated from, their delivery times as well as bayesian filters and other tricks. What I don't understand is why Yahoo which has the same advantages fails so hard at the same task. Not a day goes by where my Yahoo account doesn't have 20-30 new spams in it.

    27. Re:Don't care how they do it.. by Anonymous Coward · · Score: 0

      You must not be training your Bayesian filter right. In my experience nothing beats a well maintained Bayesian filter.

    28. Re:Don't care how they do it.. by arth1 · · Score: 1

      I'm using spambayes (a pop3 proxy) and I would estimate it catches well above 95% of my spam. My inbox would be utterly unusable without it.
      [chop]
      2483 messages were manually classified as spam (829 were false negatives).

      1 out of 3 manually fed spams was classified incorrectly? That's incredibly high. After feeding it the first few hundred spam e-mails, it should already be working well enough that the end ratio should be much lower.

      Anyhow, how fast is it? GMail's system appears to be horribly slow. 150 ms per message means it can only handle 8 messages per second. And that's likely on fairly new hardware -- my old PIII mail server can do far better than that.

    29. Re:Don't care how they do it.. by Anonymous Coward · · Score: 2, Interesting

      I've been told by some people that part of the reason of the recent suckage of gmail's spam filter are people who think they're smarter than google and automatically mark all their messages as ham so they can get via pop or smtp to their computers and then run their own spamassassin/razor/bla tools on the mail. Thus, messages that are _obviously_ spam get marked as ham and are forwarded to the rest of users. I don't think it's the main reason, but worth sharing anyway in case somone knows more about this 'trend'.

    30. Re:Don't care how they do it.. by zehaeva · · Score: 1

      where's BadAnalogyGuy when you need him??

    31. Re:Don't care how they do it.. by Ash+Vince · · Score: 1

      When you go live can you learn to read please :)

      --
      I dont read /. to RTFA, I read /. to offend people in ignorance.
    32. Re:Don't care how they do it.. by RobertLTux · · Score: 1

      "Anyhow, how fast is it? GMail's system appears to be horribly slow. 150 ms per message means it can only handle 8 messages per second. And that's likely on fairly new hardware -- my old PIII mail server can do far better than that."

      i would bet you that this stat is PER SERVER (which google has whole buildings full of)

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    33. Re:Don't care how they do it.. by 0100010001010011 · · Score: 2, Interesting

      Spam Assassin is a great compliment to GMail's spam filters.

      1) I use IMAP Spam Begone to check my google inbox and mark stuff as spam/not spam.
      2) I use DMZ's remote SA-Learn to learn spam from my google spam folder (after I check it for false positives) and I use it to learn ham of stuff that IT marked wrong.

      Result, I haven't had any spam make it through since I started using it.

      (Both scripts do require editing isbg.py hasn't been updated in 5 years, so to work with newer python I fixed some things and sa-learn.pl needed to be edited to work with GMAil).

      Just enable IMAP in gmail and go.

    34. Re:Don't care how they do it.. by Anonymous Coward · · Score: 0

      Serious, non-flamebait question:
      what's the point of your article?
      All you do is say that google checks for existing addresses and uses some sort of bayesian filtering. Then you describe one form of spam, and somehow conclude from gmail marking this as spam that 'Gmail's spam filter system detects scam letters as 100% spam'.
      Seriously, why the effort putting that into a pdf? It's full of non-sequiturs, and the conclusion is nothing new.

    35. Re:Don't care how they do it.. by arth1 · · Score: 1

      i would bet you that this stat is PER SERVER (which google has whole buildings full of)

      Well, yeah -- that's a given. But most normal companies and individuals don't have that option. A hot standby, sure, and perhaps even local servers for remote offices, but a building full of servers, no.

      Ideally, I like a solution where the incoming MTAs do a fast filtering, i.e. no heavy bayesian rules or virus scanning, but simple rules that are designed to use as little CPU and IO as possible, and err on the side of caution (false positive rate as close to zero as at all possible). Then they hand off the e-mails to distributed mail servers that do the heavy work.

    36. Re:Don't care how they do it.. by Anonymous Coward · · Score: 0

      I now get a couple of shed loads less spam. I used to check the apam directory for false positives. Don't bother doing that either.

      Go gmail :-)

      It's ok, but not all that different (or better) than other spam solutions.

      One big issue I have, is the way anti-spam companies react to how people use those "this is spam" buttons. 98% of emails reported by those buttons are NOT spam, and generally consist of either newsletters or collections notices. Most people think "Spam" means "anything I don't want in my mailbox", and when some dickhead reports my bank's collections department because he doesn't want to see the past due mortgage notice, I suddenly stop getting my monthly statement. Pisses me right off, I constantly have to re-whitelist various newsletter, mailers, etc.

      The other thing that bugs me is when they rely on 3rd party blacklist companies like MAPS (trend micro) which is notorious for adding people to their database for no good reason at all, and being dicks about removing them. I actually used to run a mail server, and have been blacklisted several dozen times... and every time I said "Hey, I don't spam. Send me the email that came from my server please." NEVER has any company been able to provide such data, and in a couple cases they had the balls to send me an email that had a spoofed return address (in my domain), with all the header info intact showing it sourced out of the Ukraine. Fucking idiots.

    37. Re:Don't care how they do it.. by trawg · · Score: 1

      1 out of 3 manually fed spams was classified incorrectly? That's incredibly high. After feeding it the first few hundred spam e-mails, it should already be working well enough that the end ratio should be much lower.

      That is only the stuff I've trained. The vast, vast, vast majority of that 829 were at the start of the training session, when I bulk-trained it on a few hundred items. I probably have to manually classify between 0-10 emails as spam on a given day so it is gradually increasing. So that stat looks a bit scary, but I don't feel it accurately portrays how it's working.

    38. Re:Don't care how they do it.. by trawg · · Score: 1

      I've often wondered about the effectiveness of Thunderbird. Does it automatically classify everything non-spam as ham?

      I find Spambayes has admirably kept up with all these new variations/changes in spam techniques. Sure, some still get through, but its only a tiny, tiny, tiny percentage. And as I continue to train it, those new attacks vanish.

      Every now and then when there appears to be a new spam thing I just scrap my whole database and start again, which seems to work really well.

      I spend a lot of time on it - probably more than I would if I was just deleting the spams manually :) - because I'm fascinated by how it works and the creepy effectiveness on it under most circumstances.

    39. Re:Don't care how they do it.. by Atti+K. · · Score: 1
      I have that same rule, with a slight variation:

      2. If the originating IP address is from within the US, it is probably spam.

      --
      .sig: No such file or directory
  2. "Postini"? by John+Hasler · · Score: 4, Insightful

    My previous ISP switched me over to Postini with no advance notice (we got a cheery note from marketing after the deed was done). Blocked half the spam and half the ham. They told us how to disable the filtering "features" but it turned out that all the filtering could not be turned off.

    I'm not with that ISP any more.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:"Postini"? by icydog · · Score: 4, Interesting

      I have had a similar experience with Postini, but from a different point of view. I usually use my own mailserver to send emails, and in the beginning I was greylisted and occasionally blocked by a few servers here and there, but after just a few quick emails here and there to ask why I was blocked, I was always promptly unblocked. I just use it for personal email so I'm not sending commercial or bulk emails. And before someone asks, no it's not on a dynamic IP or anything, it's in a fairly large colocation facility.

      Google is the only mail service that I know of who still just won't accept my emails. They make it very difficult to contact them. There is a form buried somewhere in their help system, but it says that they won't respond unless they need additional info from you, which leads me to believe that they never actually read anything submitted through that form. (I have tried a few times.) They also specifically say they don't take whitelist requests. I have SPF records, I have correct reverse DNS, I'm not on any blacklists, etc.

      This means when I send emails to my friends who use Gmail, or comparies who use Postini, I get blocked without cause. Then I have to use a different server. It's kind of annoying.

      (Why do I use my own email server? Because I can. This is /., after all.)

    2. Re:"Postini"? by TheRaven64 · · Score: 2, Interesting
      My publisher uses Postini. Whenever I send my editor an article, I need to also send an IM so he can check it isn't in his spam folder (happens a good 10% of the time). Meanwhile, SpamAssassin has been giving me no false positives and very few false negatives for years. I'd much rather have false negatives than false positives in a spam filter. A false positive means I can lose (or have delayed) an important email. A false negative just means that I have to waste a second or two clicking the 'spam' button in my mail client. Postini generates far more false negatives than any system I'd trust.

      That said, since we turned on greylisting, I've seen a massive reduction in spam. The number hitting my spam folder has gone from about ten a day to one every few days. I assumed spammers had worked out how to get around greylisting by now, but apparently not.

      --
      I am TheRaven on Soylent News
    3. Re:"Postini"? by macraig · · Score: 3, Interesting

      Have you noticed? GMail gives one no way at all to sort the captured spam. Since I still endure false positives from the system and there is NO way to disable or bypass it, having means to sort all of it by From:, To:, and other criteria would make it easier to identify the false positives and rescue them from the trash bin.

      Well, I'll take that back, in part: that applies to the Webmail interface, but if ones uses IMAP with a local IMAP client, then the spam folder could be subscribed and sorted within the client. God only knows how GMail's system interprets the dragging of a message from Spam to Inbox via IMAP: does that automatically whitelist that sender in the future, or do I have to still log into the Web site and identify it as Not Spam manually?

    4. Re:"Postini"? by rm999 · · Score: 2, Insightful

      Tell him to look up the definition of "whitelist".

      My guess is the system runs much more optimally when your entire address book is whitelisted.

    5. Re:"Postini"? by seifried · · Score: 1

      Maybe it knows your email won't be that interesting to other people =). That's the next evolution I want to see, start blocking useless email (like chain letter jokes, etc.).

    6. Re:"Postini"? by rm999 · · Score: 3, Insightful

      "there is NO way to disable or bypass it"

      Have you looked into filters? They added an option to "Never send it to Spam" about a year ago. You can create custom white lists with this, or just include everyone in the filter and totally bypass the spam filter.

    7. Re:"Postini"? by noidentity · · Score: 1

      My previous ISP switched me over to Postini with no advance notice

      Who uses their ISP's email/webspace anymore anyway? It makes switching ISPs much more difficult, unless you don't mind breaking all your old addresses or feeling stuck with your current ISP.

    8. Re:"Postini"? by thePowerOfGrayskull · · Score: 1

      Have you noticed? GMail gives one no way at all to sort the captured spam. Since I still endure false positives from the system and there is NO way to disable or bypass it, having means to sort all of it by From:, To:, and other criteria would make it easier to identify the false positives and rescue them from the trash bin.

      I haven't noticed - filters make this pretty trivial:

      in:spam from:blah

    9. Re:"Postini"? by postbigbang · · Score: 1

      I wish that my ISP's filter would find Snopes candidates from my mother-in-law and relegate them to the bit bucket. But it never learns. Bayseian filter? No.... it learns only when a user spanks it.

      --
      ---- Teach Peace. It's Cheaper Than War.
    10. Re:"Postini"? by macraig · · Score: 0

      It doesn't work, at least not in the global way you suggest. Been there, tried that. Actually what it did do was screw up some of my other non-spam filters.

      I wanted to disable it so I could use local spam filtering again (PopFile), which was 99.96% accurate for me once upon a time... before I sold my soul to Google.

    11. Re:"Postini"? by macraig · · Score: 2, Insightful

      That's irrelevant: you'd have to KNOW who it was from in order to employ a SEARCH like that. That's not useful at all when you aren't looking for something specific.

    12. Re:"Postini"? by Jay+L · · Score: 5, Interesting

      Google is the only mail service that I know of who still just won't accept my emails.

      I had a similar experience; I run my own mail server, send no bulk mail whatsoever, and both Postini and GMail independently decided I was a spammer. No DNSBLs had me listed, ReturnPath was happy, etc. Meanwhile, I was blocked from sending mail to my lawyer, my financial advisor, my chiropractor, etc., all of whom turned out to be downstream from Google. Despite Google's claims that the customer is in full control of filtering, none of them were able to get at my e-mail without getting their sysadmins involved - which often required discovering that they had sysadmins at all.

      Worse, Postini's spam filtering takes its own output as input. Once it's scored a message of yours as spam, future messages will be more likely to score as spam - which of course makes any subsequent messages even more likely to score as spam. Brilliant. At one point, my spam score from a triple-signed (SPF/DK/DKIM) server was 98 out of a possible 100.

      Google's philosophy of "we don't do it unless we can automate it" works horribly when it comes to customer service. There's no feedback loop, no whitelisting, no channels, no nothing. It's SPEWS all over again, or perhaps the Kafka International Airport.

      But Google has no reason to worry about false positives; the more messages they call spam, the more spam they can say they blocked. Perverse incentives.

    13. Re:"Postini"? by John+Hasler · · Score: 1

      > Who uses their ISP's email/webspace anymore anyway?

      Not me any more, and that was one of the reasons. I pay Newsguy for Usenet and email service and also have another address provided by friends. All I want CenturyTel to do is handle packets.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    14. Re:"Postini"? by SanityInAnarchy · · Score: 4, Interesting

      For what it's worth, Gmail has been just the opposite for me. It's Yahoo and AOL which randomly decide to block me -- sometimes with some cause, sometimes just because it's on a residential connection.

      Yet Gmail never so much as greylists me -- everything goes straight through, every time.

      --
      Don't thank God, thank a doctor!
    15. Re:"Postini"? by bcrowell · · Score: 1

      For what it's worth, Gmail has been just the opposite for me. It's Yahoo and AOL which randomly decide to block me

      Ditto. I'm not saying the gp is wrong about his experience. But in my own case, I've found that both Yahoo and AOL just stopped accepting email from me ca. 2008. I run my own server on my own domain (not via a residential connection). In Yahoo's case, it was fairly easy to fix; I filled out a form, and after a while Yahoo users started receiving my emails again. With AOL, I haven't looked into trying to fix it. I know one person who uses AOL, and she doesn't get email from me@mydomain, or from people who send her email from academic accounts at the college where I work.

      One good thing about installing domainkeys/dkim on your mail server is that Yahoo and Google both pay attention to it, and therefore they won't suddenly decide you're a spammer because someone else starts sending spam that's forged to look like it came from you. As far as I can tell, Yahoo, probably just insituted a policy last year of blocking vanity domains by default, but then unblocking them as soon as the owner of the domain fills out the form.

    16. Re:"Postini"? by veganboyjosh · · Score: 3, Funny

      I used to get Snopes candidates from my mother-in-law a few years ago. I used to delete them without saying anything. Then I figured I'd try to teach her about the internet, and trusting things you receive in your inbox. I made an effort to track down whatever outrageous story she forwarded on snopes or wherever else, so that she'd see they weren't true, and stop sending them.

      Now, instead of getting emails from her with "I wonder if this is true. It sounds so amazing!", I get "I already checked Snopes, and while this one isn't real, it makes for a good story!" MLIA.

    17. Re:"Postini"? by d7415 · · Score: 1

      You can't permanently delete from a search - it all ends up in the bin unless you delete it from the spam folder view.

    18. Re:"Postini"? by postbigbang · · Score: 1

      [smacks forehead, mumbles something]

      --
      ---- Teach Peace. It's Cheaper Than War.
    19. Re:"Postini"? by Cadre · · Score: 1

      You are definitely not alone. I'm having the same issue with Google. I have my domain hosted with a very popular hosting company. I have correct SPF records. I have domain keys. I am not on any blacklists. Though quite often email sent to Google will get filed into people's spam boxes and I'll have to tell them they need to go digging through it and click the not-spam button.

      --
      All editorial writers ever do is come down from the hill after the battle is over and shoot the wounded.
    20. Re:"Postini"? by PReDiToR · · Score: 1

      Actual email I sent to my mother last year:

      --

      Mum,

      <wife>'s just come in and told me that you forwarded the email that you got from "Terry" to her.

      I'm not going to have a go at you or anything, you didn't send it to me, as I requested =) But, if you are going to do stuff like that, let me show you the best way to do it so that you don't do to others what I don't want doing to me.

      When you get the email that you want to forward it will have loads of addresses in it already, which don't need to be sent around your friends. To take them out, just drag your mouse over the interesting bit of the mail and copy it into a new mail.

      If you're going to send it to loads of people, don't use the ordinary "send to" part, use the "BCC" address box. "BCC" means blind cc, because each person that you send the mail to only sees their address, not everyone's that you sent it to.

      This stops all the addresses from being visible to any nasty person that could "scrape" the email for addresses and sell them to spam companies.

      I know you think this is just me being me, but if everyone did this there wouldn't be as many big willie/viagra/scam mortgages/rolex emails in your spam folder every week.

      Believe me, I'm just glad that I wasn't on it, and <wife> wasn't moaning either.

      Love,

      Mike

      --

      Do not meddle in the affairs of geeks for they are subtle and quick to anger
    21. Re:"Postini"? by mjensen · · Score: 1

      While I was in IT, there would be blocked messages from employees to other employees. Flagged as spam. Usually the sales or service departments.

      Each one had something like "Come look at our new product at " or some such for 3 lines as a signature. If I didn't know these people, I'd flag it as spam.

    22. Re:"Postini"? by Toth · · Score: 2, Informative

      I helped a customer get off AOL's blacklist a couple months ago.

      It was a straightforward process with an immediate automated reply.

      In order to complete the process you must be able to receive an email at abuse@, postmaster@, or the technical or administrative contact for your domain.

      The final email was from a human. It was completed the day following.

    23. Re:"Postini"? by thePowerOfGrayskull · · Score: 2, Insightful
      Take a deep breath dude, was trying to give you info that I thought might help. Now it seems that you've presented a moving target. You first said:

      having means to sort all of it by From:, To:, and other criteria would make it easier to identify the false positives

      Now you say:

      That's irrelevant: you'd have to KNOW who it was from in order to employ a SEARCH like that. That's not useful at all when you aren't looking for something specific.

      If you don't know who it's from, to ,etc how is sorting by these fields going to help you filter out false positives? Since you now posit that you don't know who it's from, then that won't give you any information that you can use. In addition, you don't need to be searching for something specific to use the filters that are available.

    24. Re:"Postini"? by thePowerOfGrayskull · · Score: 1

      But he's trying to rescue false positives, and not find out what to delete...

    25. Re:"Postini"? by Anonymous Coward · · Score: 0

      That's irrelevant: you'd have to KNOW who it was from in order to employ a SEARCH like that. That's not useful at all when you aren't looking for something specific.

      How do you sort a list when you have no idea what you're looking for?

    26. Re:"Postini"? by macraig · · Score: 1

      Whose brain-cell-murdering Kool-Aid have you been sipping, hmmm?

    27. Re:"Postini"? by macraig · · Score: 1

      If you've never done this, so you haven't thought it through well enough to recognize why it would be useful. A big part of the benefit comes comes being able to quickly exclude and delete what is obviously not false positives... thus quickly winnowing the list to something manageable to find those that actually might be. This is possible because, for instance:

      • I never send mail to myself
      • my actual GMail address contains periods, but GMail has a well-known bug that deposits mail addressed to my address without periods into my account as well, and so virtually ALL of that is spam, and
      • messages addressed to a phonetic variation of my name or alphabetic neighbor of it are also always spam.

      Getting rid of that crap shortens the list of hundreds to something a bit more manageable to actually hunt for false positives. Without doing that, my eyes glaze over trying to stare at a list of hundreds.

      Again, your suggested search filtering wouldn't help that process, but list ordering/sorting is of enormous help, especially when re-ordered several different ways to quickly remove several obvious spam types.

    28. Re:"Postini"? by LihTox · · Score: 1

      I would like spam sorting also; I never empty my spam folder without reviewing it for false positives (which I rarely get, but still), and it would be very handy to sort it by subject, so that I can bypass duplicate spams all at once.

    29. Re:"Postini"? by stry_cat · · Score: 1

      Take a deep breath dude, was trying to give you info that I thought might help. Now it seems that you've presented a moving target.

      I don't know what the GP is thinking, but here's my thoughts...

      At first I thought your help was awesome. But then I realized it being able to filter on From: is not the same as being able to sort on From:

      For example...

      Joe sends me email which gmail sends to spam. Since I know gmail does this frequently with his emails and that Joe sends me email once a day, I can easily use the filter to find his message in spam.

      Now comes the problem. Sally sends me an email which gmail sends to spam. She doesn't normally send me email often so I'm not on the lookout for it. I won't even think to use a filter to find her email. Only by sorting on From: and scanning through the list in Spam would I ever find her email.

      I don't think the GP is presenting a moving target. He needs to be able to sort by the headers, like you can in every other email program out there.

    30. Re:"Postini"? by thePowerOfGrayskull · · Score: 1

      Fair enough. I fell into the same trap that I hate when others do: "I can't think of a use for it myself, so you don't need it."

  3. damm by omgarthas · · Score: 1, Funny

    and now, where I am supposed to to get my weekly viagra supplies?

    1. Re:damm by Anonymous Coward · · Score: 0

      I dunno, but if you need to see some *XXX NUDE CELEBRITIES* i could forward you some of the email in my hotmail account that I never asked for... nor no the sender... sometimes i'm not even sure of the language its half writen in. :)

  4. Yawn... by Linker3000 · · Score: 1

    ...has a quick look and goes back to catching up with news on the MailScanner mailing list.

    --
    AT&ROFLMAO
  5. Postini may or may not work, by Anonymous Coward · · Score: 5, Funny

    but what I really want to tell you is that I've inherited a great deal of money and I need someone to help me transfer it to the US. I live in Nigeria. You all seem to be great gentleman, so I will pay appropiately.

    Contact me.

    1. Re:Postini may or may not work, by Anonymous Coward · · Score: 3, Funny

      You all seem to be great gentleman

      You must be new here.

    2. Re:Postini may or may not work, by hannson · · Score: 1

      Hi

      I like money :)

      Please reply to this message with your contact information

  6. better then their fishing 'algorithm' by cliffski · · Score: 2, Funny

    part of gmails phishing filter seems to do this

    if(hyperlink in email ends in .exe)
    {
        isphishing = true.
    }

    Even if this is an email from someone in your whitelist and is merely quoting text from your own message you sent them.
    And there seems to be NO way to prevent a message with .exe in it to be marked this way :(

    --
    DRM-free indie games for the PC and Mac: Positech Games
    1. Re:better then their fishing 'algorithm' by juggledean · · Score: 1

      Change the extension to, say, .eee and tell the recipient to change it back again.

  7. Toughest spam by Pessimist+Cynic · · Score: 5, Funny

    They can filter out the obvious spam mail, but some spammers are so clever and so well hung - because they've taken some DrMaxMan to acquire an enlarged sexual wand with which you can perform better and be bigger for f.r.e.e - that they can actually embed their spam offers inside real messages in such a way as to be completely undetectable by filters.

    1. Re:Toughest spam by Gazzonyx · · Score: 1

      Really? Don't leave me hanging.... How do they go about doing this?!

      --

      If I mod you up, it doesn't necessarily mean I agree with what you've said, sorry.

  8. Spam Poetry by Anonymous Coward · · Score: 0

    We go to cinema. Join us.
    Waiting for a telephone call.
    Club you asked about.
    Check this song.

    ---

    Is it worth a try?
    Stop ruining yourself.
    From Gaston Woodard to me,
    Buy unexpensive, best price pharmaceutical products online.

    ---

    And here's my favorite, Aloha by Josie:

    loss enable smug filth!
    joy smug. stable smug egress smug? telly comity argue jocose?
    entail haggle. abbess sleigh dalle filler. loss quid egress.
    ennui smug put. scrap stable haggle. focal terse.
    furore pirn spur uptake? tower alert dagger tower! pinto abbess.
    tother diver tower solar! jocose solar lower juicy. proem common pant.
    enable today whack juicy! winy bane juicy. jocose sleigh drill uptake.
    hern haggle khan abbess? enable common pant egress! sinewy ennui.
    focal robin tower potto. paid jocose legal hunch. parish whack loss paid?
    tother brooch tower lower! metope tendon. scrap boh.

  9. Comment removed by account_deleted · · Score: 2, Interesting

    Comment removed based on user account deletion

  10. It was me! by Dynamoo · · Score: 1
    It was me who submitted that old /. story. I'm still with Postini, and it still does the job. The problem? Well, no spam filter is 100% effective.. and just about every time Postini lets spam through (very rarely), then they phone up the helpdesk irately and say "Postini should have stopped this!".

    So, the product is still great. Tech support has gone downhill though. Anyone who has tried to deal with Google tech support for anything will know how it feels..

    --
    Never email donotemail@WeAreSpammers.com
    1. Re:It was me! by Goldenhawk · · Score: 2, Interesting

      I signed up with Postini just as it was acquired by Google. Before that I'd used SpamSoap, which worked great but was declining in effectiveness (more false negs) but not in price ($30 per month is a lot for a small business). Postini and then Google were far more reasonable at just $3 per year per address (for the less-flexible controls). I get maybe one or two delivered spam per week, usually when I also see a corresponding spike in filtered spam which indicates a new attack of some kind. I get only one or two false positives a month.

      The biggest thing I have noticed lately is that the spammers have started collating domain name "from" lines. I now routinely get a lot of spam (in the quarantine) listed as coming from the other valid e-dresses in that domain. This is new as of a month or so ago.

      The real problem with Google/Postini is that, as others note in this discussion, they don't answer tech support AT ALL. You either take what they offer, or you don't. The control panel (for the $3/month option) is rather limited, and you have no blacklist features. There seems to be no way to tweak things, ask for assistance with filtering issues, etc. You just get what they offer.

      For me, for a savings of $27 per address per year, that's a tradeoff I'm willing to make.

      And by the way, I provide filtering for my family for free... it costs a few dollars extra per year, but I figure it's money well spent since Mom and Dad and the less geeky in my family don't get infected and I do less tech support than before.

      --
      --Brandon / Split Infinity Music

  11. Praise Gmail by zhilla2 · · Score: 3, Interesting

    This is great for business mail too... small company where I work was literally BURIED with spam until we moved to gmail. Since their mail addresses were "in the open" on our website for years, some of them get 200+ spams a day. Now, if 1 in 1000 passes, it's a bad day. Also, in my private inbox, I had an VERY old mail address still redirected to gmail address... turned out that was the source of 1/2 spams (100+ / day). But those were filtered too without problem. So far so good... not a single false detection for ham. Nothing but praise so far. Disclaimer: I do not work for gmail. I am the genuine satisfied customer with smile on my face, from "after" picture, as seen on TV!

  12. Brilliant by HavocXphere · · Score: 1, Offtopic

    Its brilliant. End of story.

  13. But what about spam from "me"? by Peaquod · · Score: 3, Interesting

    At least 75% of my spam is addressed as though it was sent from *my* gmail account. Of course, it's easy to set up a filter to reject all such spam, but then I lose the ability to send reminder messages to myself. Seems like it would be extraordinarily simple for google to outright reject messages that claim to be sent from their servers that in fact were not. I sure wish they would!

    1. Re:But what about spam from "me"? by rm999 · · Score: 1

      I believe e-mail spoofing (where the spammers spoof the header to make it look like it comes from you) is completely different than sending e-mails to yourself, and gmail knows this. That said, when is the last time a spoofed e-mail actually made it to your inbox?

    2. Re:But what about spam from "me"? by hidden · · Score: 4, Insightful

      Keep in mind:
      It's a perfectly legitimate (and common) for non-webmail users to have their outgoing server be their local ISP. So if google did what you're suggesting, all those people that use an IMAP client to receive their gmail, and send via their ISP wouldn't be able to send to other gmail users

    3. Re:But what about spam from "me"? by maxume · · Score: 1

      You could filter your own address and then add another rule for messages with a 'self:' at the beginning of the subject line.

      Not ideal, but some middle ground anyway.

      --
      Nerd rage is the funniest rage.
    4. Re:But what about spam from "me"? by Peaquod · · Score: 1

      Ah, that makes sense. thanks. Still, it seems like a common enough issue to at least warrant a "labs" option to reject such self-addressed messages from non-gmail servers.

    5. Re:But what about spam from "me"? by Peaquod · · Score: 1

      That said, when is the last time a spoofed e-mail actually made it to your inbox?

      About 10 minutes ago, and multiple times every day.

    6. Re:But what about spam from "me"? by JSG · · Score: 1

      So why on earth don't you sign your mail. Some really clever people have come up with some pretty good ways of proving your electronic identity.

      Alternatively, why not tell your system where your mail comes from and then reject anything that doesn't come from those sources.

      Its not that hard to persuade your own mail system what mail is really from you and not a fake.

      There's no need to lose functionality, you just have to think around the problem

      .

    7. Re:But what about spam from "me"? by Anonymous Coward · · Score: 0

      As far as I know, gmail doesn't let you send emails to yourself- spam filter or not.

    8. Re:But what about spam from "me"? by Aehgts · · Score: 1

      One amusingly annoying anecdote about this: Emails sent to me by ticking the 'Send me a copy of this email' box when sharing Google Reader articles were put in my spam folder.

      --
      "If we knew what it was we were doing, it would not be called research, would it?" - Albert Einstein
    9. Re:But what about spam from "me"? by mambodog · · Score: 1

      As far as I know, gmail doesn't let you send emails to yourself- spam filter or not.

      Actually it does, I do this quite often with attached files to send files from one computer to another. Its faster than attaching it to a draft and saving it.

    10. Re:But what about spam from "me"? by adolf · · Score: 1

      Weird.

      This happens to me a lot on my own server (where I don't put very high weight on SPF records), but I guess I assumed that Gmail was better controlled than that.

      That said: Whatever Google is doing, seems to be working. I haven't had a legitimate email tagged as spam by them in years, and my spam folder (which used to get hundreds of spams daily) has shrunk to having only a dozen or so in the past month.

    11. Re:But what about spam from "me"? by binaryspiral · · Score: 1

      Keep in mind:
      It's a perfectly legitimate (and common) for non-webmail users to have their outgoing server be their local ISP. So if google did what you're suggesting, all those people that use an IMAP client to receive their gmail, and send via their ISP wouldn't be able to send to other gmail users

      Also keep in mind, Google is actively marketing their email services to ISPs... many ISPs are using GMail for their email services.

      Mine switched from an internal co-located email service to completely outsourced Gmail based, ISP branded email solution in less than a month. They lost a lot of control - but saved a metric shit-ton of cash in the process.

    12. Re:But what about spam from "me"? by Serious+Callers+Only · · Score: 1

      It's a perfectly legitimate (and common) for non-webmail users to have their outgoing server be their local ISP. So if google did what you're suggesting, all those people that use an IMAP client to receive their gmail, and send via their ISP wouldn't be able to send to other gmail users

      This does not make it legitimate (though it may be common) to forge the From address line. They should use Reply To if they want to send From another address/mail server, and have replies to go their gmail account.

      If you want to send with the correct From header, you should be using secured email and sending via the gmail servers (SMTP is the protocol used in any case). No ISPs I know of block the ports for secured email, so you can easily send via the google servers.

      Forged From headers are a big problem for naive users (who think that spam message really did come from their account, or from msn.com etc), and google would be correct to ban those purporting to come from their server - they could at least offer the option to do this, so that I could stop spammers forging my from address with impunity.

    13. Re:But what about spam from "me"? by gullevek · · Score: 1

      strange, this never happens to me in google. All that spam that comes from "me" is correctly tagged as spam, my mail that comes from me (via google) is never tagged wrong.

      The only spam that comes through is some wired Russian spam every other day or so.

      --
      "Freiheit ist immer auch die Freiheit des Andersdenkenden" - Rosa Luxemburg, 1871 - 1919
    14. Re:But what about spam from "me"? by Anonymous Coward · · Score: 0

      I notice that too but any mails I send to myself actually appear in my inbox. It seems they already do what you wish them to.

  14. now am worried !! by alsmair · · Score: 0

    It takes an average of 150 milliseconds for a message to be scanned by the antivirus engines that Postini licenses from McAfee

    1. Re:now am worried !! by John+Hasler · · Score: 1

      One of my complaints about Postini (and whatever it is that CenturyTel uses) was that the "virus" filters cannot be turned off. I have no Microsoft or Apple software.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    2. Re:now am worried !! by Ron+Bennett · · Score: 4, Insightful

      150 milliseconds sounds fast, but equates to only 7 messages per second.

      Sure that may be faster, presuming it's a deep intensive scan, than what one can do on their home PC, and yes Google has zillions of boxes ... but anyways, my point is that 7 messages per second illustrates the very real, high cost of dealing with spam; scanning of just a million messages, which is a fraction of the spam volume, at 7 messages per second, takes well over a day of computer time.

      Ron

    3. Re:now am worried !! by binaryspiral · · Score: 2, Insightful

      As an email administrator - I wouldn't give a user the ability to disable virus filtration on their email account - even if I knew they weren't a direct threat to any known virii. Too many stupid people out there know how to use the FWD button.

      I know what you're saying, but since you're probably the smartest user out of the tens of thousands that use your email server - they're not likely to give you a one-off option.

    4. Re:now am worried !! by Anonymous Coward · · Score: 0

      It does not mean 7 messages per second. Just because each message takes an average of 150ms to scan does not mean a single machine cannot scan multiple messges simultaneously so in a single 150ms interval several messages may have been scanned.

    5. Re:now am worried !! by Anonymous Coward · · Score: 0

      layered approach blocks based on IP address range, known bad senders and lastly bad subject lines.

      150ms will be for when it actually needs to read the message content which should be way less that

    6. Re:now am worried !! by Anonymous Coward · · Score: 0

      Ron,
      You are an idiot.

      Not only is 1000/150 = 6.6666666 but you need to consider concurrent connections. I would GUESS Google's concurrent SMTP connections to be 80/server. So 1000*80/150= 533.33333 messages/sec or over 46million messages/day.

  15. Not for everyone by findoutmoretoday · · Score: 1

    The filtering works for me.  But I know people where the filter catches 400 spams a day and 5 hams,  making it totally useless.

  16. Spam by Anonymous Coward · · Score: 0

    All I know is gmail's spam filter is amazing, mabye 1 gets through a month but thats it.

  17. How come this is still not always filtered ? by ZyBex · · Score: 0, Redundant

    LAGOS, NIGERIA.

    ATTENTION: SLASHDOT USER

    DEAR SIR,

    CONFIDENTIAL BUSINESS PROPOSAL

    HAVING CONSULTED WITH MY COLLEAGUES AND BASED ON THE INFORMATION GATHERED FROM THE NIGERIAN CHAMBERS OF COMMERCE AND INDUSTRY, I HAVE THE PRIVILEGE TO REQUEST FOR YOUR ASSISTANCE TO TRANSFER THE SUM OF $47,500,000.00 (FORTY SEVEN MILLION, FIVE HUNDRED THOUSAND UNITED STATES DOLLARS) INTO YOUR ACCOUNTS. THE ABOVE SUM RESULTED FROM AN OVER-INVOICED CONTRACT, EXECUTED COMMISSIONED AND PAID FOR ABOUT FIVE YEARS (5) AGO BY A FOREIGN CONTRACTOR. THIS ACTION WAS HOWEVER INTENTIONAL AND SINCE THEN THE FUND HAS BEEN IN A SUSPENSE ACCOUNT AT THE CENTRAL BANK OF NIGERIA APEX BANK.

    WE ARE NOW READY TO TRANSFER THE FUND OVERSEAS AND THAT IS WHERE YOU COME IN. IT IS IMPORTANT TO INFORM YOU THAT AS CIVIL SERVANTS, WE ARE FORBIDDEN TO OPERATE A FOREIGN ACCOUNT; THAT IS WHY WE REQUIRE YOUR ASSISTANCE. THE TOTAL SUM WILL BE SHARED AS FOLLOWS: 70% FOR US, 25% FOR YOU AND 5% FOR LOCAL AND INTERNATIONAL EXPENSES INCIDENT TO THE TRANSFER.

    THE TRANSFER IS RISK FREE ON BOTH SIDES. I AM AN ACCOUNTANT WITH THE NIGERIAN NATIONAL PETROLEUM CORPORATION (NNPC). IF YOU FIND THIS PROPOSAL ACCEPTABLE, WE SHALL REQUIRE THE FOLLOWING DOCUMENTS:

    (A) YOUR BANKER'S NAME, TELEPHONE, ACCOUNT AND FAX NUMBERS.

    (B) YOUR PRIVATE TELEPHONE AND FAX NUMBERS -- FOR CONFIDENTIALITY AND EASY COMMUNICATION.

    (C) YOUR LETTER-HEADED PAPER STAMPED AND SIGNED.

    ALTERNATIVELY WE WILL FURNISH YOU WITH THE TEXT OF WHAT TO TYPE INTO YOUR LETTER-HEADED PAPER, ALONG WITH A BREAKDOWN EXPLAINING, COMPREHENSIVELY WHAT WE REQUIRE OF YOU. THE BUSINESS WILL TAKE US THIRTY (30) WORKING DAYS TO ACCOMPLISH.

    PLEASE REPLY URGENTLY.

    BEST REGARDS

    1. Re:How come this is still not always filtered ? by Anonymous Coward · · Score: 0

      Even more interesting, how did you post all caps to /. ?

    2. Re:How come this is still not always filtered ? by ZyBex · · Score: 1

      Simple copy/paste from a web site on the 419 scam...
      Why, is all-caps automatically lower-cased on slashdot? Didn't know that. Maybe the algorithm fails because of the symbols, like "%". Post a bug :)

    3. Re:How come this is still not always filtered ? by compro01 · · Score: 1

      No, it ought to trip the "STOP TYPING IN ALL CAPS! IT'S LIKE SHOUTING!!" filter and prevent you from posting it.

      --
      upon the advice of my lawyer, i have no sig at this time
  18. McAfee by contrapunctus · · Score: 4, Interesting

    So by using gmail, am I indirectly making money for McAfee?

    1. Re:McAfee by trawg · · Score: 1

      Yeh, that's information that would have been useful yesterday. Now I feel dirty.

      Look at it this way:

      At least it's not Norton !

    2. Re:McAfee by Anonymous Coward · · Score: 0

      Thanks God they don't license Symantec stuff. Symantec would put all google boxes on knees.

    3. Re:McAfee by binaryspiral · · Score: 1

      Not really. Think of it like beta testers, or even better - neutral sensors. They aren't paying for the service, so they can't call your helpdesk and bitch about its effectiveness or about that one spam message that really offended them.

      McAfee gets millions of email accounts to monitor and use as sensors for new spam, allowing them to gather that data, crunch it, and redistribute the new spam identifcation data to their own paying customers, including gmail.

      This allows them to be more accurate and have better feedback on how their spam filtration is doing.

      Bigger the sensor net - the better your product, as a rule of thumb anyway. Leave it to McAfee to fuck it all up though.

      Interestingly enough, Cisco's IronPort uses Sophos, McAfee, and Trend for scanning email. They decided they could do better by licensing they spam/virus filters that rolling out their own. I like the idea of leveraging multiple vendors for this kind of work - belt, suspenders, and a jumpsuit...

    4. Re:McAfee by Anonymous Coward · · Score: 0

      IMHO
      no the free gmail service does not use 3th party spam scanning, why should they?

  19. Re: I do care how it works by npwa · · Score: 3, Interesting

    ...because it's actually not working - Gmail spam filter recently became very ineffective - i have to classify about 5-10 Viagra spams daily. (Google, have you heard of it? geez!) then it occurred to me that a while ago Gmail captcha was cracked, so I imagine spammers send themselves hundreds of spams only to classify them as "non-spam". - as a consequence, spams are now slipping through the crowd-sourced filter because the crowd is infiltrated. c'mon google this can't possibly that hard to fix!

  20. Recently... by jefu · · Score: 0, Redundant

    I started getting much more unfiltered spam. Lots of it looks like this (a real example) : Subject : acceptant accelerometer abysmal abusive accession accolade So, no website, no valid return address. Just random words. I'm wondering if either there's a bug in the spam generator (I get others that start with a line of similarly random words, but then continue for a page or so and are followed by an ad), or if they're trying to confuse spam filters.

    There's another variant that looks more like english text with a number of errors in spelling so only a few of the words are real.

  21. Postini works by twistah · · Score: 1

    In my humble and largely anecdotal experience, Postini works well. We send out e-mail that can often be flagged as SPAM when we perform penetration testing, and Postini seems to be the toughest to get around. We see in-house devices such as IronMain, and outsourced services such as MXLogic and FrontBridge/hosted Exchange, but Postini seems to do the best at stopping illegitimate messages. The company I work for uses this it as well, and logging into my Postini inbox I see a lot of spam but no false positives. I think it's a pretty good solution if you don't want to handle SPAM in-house.

  22. Spam is getting through, by Colourspace · · Score: 1

    Don't know about anyone else... I've been with gmail since it really *was* a beta, and it has been pretty good about not letting spam through. Past couple of months though and I have been getting three to four a day through. Are the spammers getting better or is the filter getting worse?

  23. Maybe there's less spam nowadays by FRiC · · Score: 1

    I used to have 20,000+ in my spam folder every day for years. Recently it dropped to the low 400's.

    But because there's much less spam, I actually check the spam folder quite often to see if there are false positives, and I almost always find a few. Makes me wonder how much mail I missed all this time?

  24. Re:"Postini" - why I use my own mail server by ei4anb · · Score: 1

    I use SSL/TLS encryption on my SMTP traffic using STARTTLS. The reason is a long story but it has to do with my work in infosec. So I run my own mail server with STARTTLS configured. After having the same problem with their anal spam blocks I too had to set up a special mail route for anything to gmail to go via my ISPs mail relay.

  25. Processing load by electrostatic · · Score: 1

    "...computerized systems monitor 3 billion messages per day"
    "It takes an average of 150 milliseconds for a message to be scanned by the antivirus engines..."

    A little arithmetic: 3E9 * 0.150 /(60*60*24) = 5200 messages being processed at any given time.
    I take it that there must be more than 5200 processors at work -- on average.

  26. Gmail and Me by Petersko · · Score: 1

    When gmail was "invitation only" I opened an email account. I never used it for anything. Never gave it out, never signed up for anything with it, never sent a single email.

    I've logged in to it four times, and I deleted something like 2000 spam messages.

    I'll continue to not use it, thanks.

    1. Re:Gmail and Me by robogun · · Score: 1

      Every gmail account I've opened has been flooded with spam. One I never sent a single message from.

    2. Re:Gmail and Me by binaryspiral · · Score: 2, Insightful

      Did you have an easy to guess username?

      Just because you didn't send email from "robogun@gmail.com" doesn't mean your robogun@att.net isn't on a spam list somewhere. How do you increase the size of a spam list exponentially? strip all the domains from the addresses and find common names... then generate one email address for each domain you want to hit.

      Ta-da... spam email sent to accounts that were never used. This could indicate that google's directory harvest attack identification methods need some fine tuning, but I doubt its maliciously allowing people to spam you, that's just plain stoopid.

  27. Great by Amazing+Quantum+Man · · Score: 1

    Now apply this technology to Google Groups.

    Yeah, I know it's usenet, but they could apply it to their web interface (see comp.lang.c++ for a sample of what it has to deal with).

    --
    Fascism starts when the efficiency of the government becomes more important than the rights of the people.
  28. SPAM volume patterns by flyingfsck · · Score: 2, Informative

    What I find telling is how my SPAM volume rises and falls according to the American holidays. Whenever the Yanks have a holiday, SPAM drops to a trickle.

    That to me is a clear indication that most SPAM originates in the US even though it mostly gets relayed through Asian proxies.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:SPAM volume patterns by King_TJ · · Score: 1

      I suspect much of it is because of trojan-horse virus/spyware infected Windows machines that are automatically generating the spam emails, or at least assisting in their delivery as part of "bot nets" designed for the task.

      On American holidays, more people are likely to power off their infected PCs (at home or the workplace), so it diminishes the effectiveness of these tools.

  29. Re: I do care how it works by GIL_Dude · · Score: 2, Interesting

    I counter your anecdote with my anecdote! No, seriously - not to be an a$$ or anything, but I haven't gotten a single spam in GMail in over two years. There is none in the inbox, and none in the spam folder (label) either. I'm not sure why you are getting them, but it is clearly not everyone who is so afflicted (thankfully!). I'm not sure if it has something to do with accounts on different back end systems or what, but mine hasn't gotten any spam in one heck of a long time.

  30. 150ms per message is a joke by Anonymous Coward · · Score: 0

    Sorry but my laptop can do it faster when using something like CRM114 or DSPAM.

    When ever I see those wild claims how good and accurate a commercial service or filter is, then I get reminded on the excellent text written in 2005 by Jonathan A. Zdziarski called Justifying Statistical Filtering.
     
    Postini might be good but I am not letting them decide what spam is and what not. Users have their own opinion and something so static as Postini can not adapt fast/good enough to my needs. And the same goes for the other services like MXLogic, SpamSpy, MessageLabs, Barracuda, IronPort and all the others out there.
     
    And why paying money when I can have better for free?

    1. Re:150ms per message is a joke by pandrijeczko · · Score: 1

      Before I moved over to Gmail a few years ago, I was using my ISP-provided email and because their spam filtering wasn't that hot, I used to filter it locally on my Linux server using procmail, SpamAssassin and scoring. I used to tweak the procmail rules about once a week but, certainly for the emails that me and the missus were receiving, I used to get between 95-98% correct spam detection rates.

      Additionally, I wrote a script that would look at mail headers and fire off an automated email to the "abuse@" email address of the originating email domain.

      I keep meaning to get another email address somewhere where I there is either poor spam filtering or where it can be turned off so that I can set up procmail again to have a play with spam filters as I got a kick out of working out rules to defeat spammers.

      --
      Gentoo Linux - another day, another USE flag.
    2. Re:150ms per message is a joke by Anonymous Coward · · Score: 0

      Additionally, I wrote a script that would look at mail headers and fire off an automated email to the "abuse@" email address of the originating email domain.

      Since the originating domain is normally fake, you are now spamming an innocent party. Well done.

  31. Gmail spam filter spot on for me, but it has to be by Anonymous Coward · · Score: 0

    because I get so much more spam than I do to my 4, older ISP accounts. Almost from day 1 (about 4 years ago) on my gmail account, the spammers had my address figured out, and it is not what I would consider a very obvious one with some numbers mixed in to make a non-dictionary/non-normal name.

  32. So many spammers -from- gmail by Anonymous Coward · · Score: 1, Interesting

    I run a moderate sized community and last month alone we banned over 50 throw away gmail spammerbots. That might seem to be a small number, but we're currently blocking .cn and .ru, and most other free email providers. Gmail addresses account for over 95% of our spam problem.

    Be nice if they did something about that.

    1. Re:So many spammers -from- gmail by darpo · · Score: 1

      I've noticed a lot of @gmail spam hitting me when I post an ad on craigslist. I think they do it because Gmail has a high "trust rating" (or whatever it's called) among ISPs and mail providers, so it's like an easy entry point for spammers to use an @gmail address.

  33. Incoming spam isnt the problem outgoing spam is by grapeape · · Score: 1

    Spam and scams originating from Gmail has been so bad lately that several clients of mine have actually requested that I block gmail entirely. I have been tempted to do so with my home account as well since its rendered craigslist all but unusable. When do they plan to address that...but then what could they really do??

  34. No spam at all by Kiuas · · Score: 1

    I have had two gmail accounts for a couple years now. One of them has my name on it (in the form of: "firstname.lastname@gmail.com") and the other is a nick (not the same as my /. one) that I often use in forums/games. Curiosuly enough, neither of these accounts gets any spam at all. And by this I don't mean that the spam filters are effective because there is no to be filtered. I can understand that my name based account doesn't get spam, after all I rarely give it out to anyone except people I know in person and very important sites (mostly web-stores that require my full name anyways) that I trust. However, I use my nick based email on nearly all forums and sites that require an email address during registration and despite that, I only get mail from those sites. No unwanted viagra adds or anything. Now I know from earlier comments and stories such as this that spam is a huge problem to many people. So am I just incredibly lucky? I honestly don't know.

    The only thing I have consciously done to avoid being spammed is that I have never typed my adress directly to any forum post/site. In fact, most forums allow you to hide the email address, and even the sites that option of sending email to other users usually require registration to see the adress and have methods such as CAPTCHAS in place to prevent bots from getting in to harvest the addresses. If somebody asks for my email I'll just send it to them via private message or similar method instead of leaving it "in public view".

    Like I said, I have no idea if I'm just lucky or something, but spam has never been a problem for me.

    --
    "It is the business of the future to be dangerous" -Alfred North Whitehead
  35. (Wiping the soda off the monitor...) by ShadowSystems · · Score: 1

    Damn it, you owe me a new keyboard!
    XD XD XD Hehehehehehehehehee...

  36. GMail Spam Filter != Postini by aligas · · Score: 2, Informative

    Keep in mind folks, Gmail's Spam filtering is seperate from Postini.

    From the article:
    "Google's Gmail antispam efforts are separate from those of Postini, which Google acquired two years ago, although it follows similar computerized operations and the teams have started to integrate the processes."

    I've had email at an ISP that uses Postini, and I have email at Gmail. IMHO, Gmail > Postini.

  37. all of my GMail is spam by bstender · · Score: 1

    i never use the account except as a backup, and have never used it as a throwaway address (i use the awesome spamgourmet for that) but it has a full page or two of spam whenever i visit it. my daily mail goes through http://www.junkemailfilter.com/spam/ THAT is the bomb, GMail can't touch it.

    --
    look sig is kool
  38. Re: I do care how it works by dave562 · · Score: 1

    Contrary to what another poster who replied to you has to say, I agree that Postini has gone down hill within the last month or so. The software is missing virii attached as normal attachments to emails. Virii that the Symantec anti-virus on our in house Exchange server is catching. I never in a million years thought I would see the day when Symantec would be doing a better job than Google.

  39. What is your mail average in your spam's folder? by KamuZ · · Score: 1

    My folder have an average of 3,800. What about yours? http://i44.tinypic.com/2j4vd76.jpg

  40. Is Google complicit in spam? by msblack · · Score: 1

    I find it very strange that my Gmail account received so much spam long before I ever started actively using it. It's not like me e-mail address is made up of one or two words. I cannot for the life of me understand how anyone would possibly guess my e-mail address (two letters plus an uncommon word). I'm guessing someone got a hold of their user list. Anyhow, their spam filter is fairly accurate.

    --
    signature pending slashdot approval
  41. Re: I do care how it works by bjhavard · · Score: 1

    ...because it's actually not working - Gmail spam filter recently became very ineffective - i have to classify about 5-10 Viagra spams daily. (Google, have you heard of it? geez!)

    I wouldn't call it "totally ineffective" but it's not totally effective either. For months I was getting "I saw your profile on (random, probably made up site) and would like to meet you" type spam several times a day. These aren't coming though any more but it looks like it's because they're not being sent, not that the spam filter has finally learned to classify them.

  42. Gmail spam by smoker2 · · Score: 1

    I get about 100 spams a day in my gmail account. All of them are obvious, bad spelling, oddly capitalised letters, promising wondrous things. There are maybe 10 of those 100 that the filter doesn't catch. On the odd day it will miss maybe 50. I do think the filter has become less effective over the last few months.

  43. I have a guess... by jonaskoelker · · Score: 1

    You probably misspelled your mail server's "user agent" string as postfux ;-)

  44. my email spam prevention system by viralMeme · · Score: 1

    Use one email account to respond to emails, never subscribe to online magazines with this. Change the first email account ever three months ..

  45. Re: I do care how it works by mcwidget · · Score: 1

    Gotta say, I've been using Gmail for years. I still get around 1500 spam messages a month caught by Gmail. I *maybe* get 1 spam message through a month and I have never had a false positive. I really can't complain :)

  46. Re: I do care how it works by tifkap · · Score: 1

    I suspect they are useing a rolling hash to recognise and chomp up a message in several blocks. They are then able to tag a block as spam, especially if people 'vote it down as spam'. That is why you still see a lot of spam if you check your gmail all the time, but none if you only check it now and then (other people allready voted it away). This also explains how their threading works, and how it is that they can offer so much space (in threads they only have to save the headers and the changes in the posts).

  47. I am a Heavy Gmail User. by eBayDoug · · Score: 0

    They seem to do a great job catching spam. I curious as to why they still bother "sending" the majority of the reported spam? After 5000 people report a spam email as such, why does the spam mail still need to be sent to my spam folder?

    --
    Learn About Outsourcing. http://www.pioutsource.com
  48. Barking up the wrong tree... by damn_registrars · · Score: 1

    Hell, they might not even be in the right forest, for that matter. Google should know well enough that spam is an economic problem, not a software one. They can write all the fancy filters they want, they will never win the war that way.

    They have the resources, they should fight the war the right way - by going after the people who sponsor spam. They are electronically reading our gmail email, they can see the headers. They know where the spam comes from, and when. They know what domains are being spamvertised, and they can determine who owns those domains. They should be going after the registrars, the ISPs, and the owners of the mail relays. Only when spam becomes too expensive to be a viable business model for the spammers will it go away. Until then we will only continue to play spam filter whack-a-mole.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      How many trolls dedicate time to stalking you?

      Just one, DR: You. I confirm your sock puppets fool no one. I confirm they all have the same IP in the server logs.

    2. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm your statement is a blatant lie. I further confirm that you cannot backup your claim, and you know that to be true.

    3. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm your statement is a blatant lie.

      I confirm that you're the liar.

      I further confirm that you cannot backup your claim

      How sure are you of that?

    4. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I further confirm that you cannot backup your claim

      How sure are you of that?

      I know that I have no sock puppets. I know that no other accounts access slashdot from my IP address.

      If you could access the server logs - which obviously you cannot - you would end up showing that indeed whatever account or accounts you think are sock puppet(s) to me are not my own. I have nothing to hide as I have no sock puppets. I welcome the server logs to be brought out as they will support my statement that I have no sock puppet accounts.

      I also know that you are an idiot with too much time on your hands. So go troll someone else, you are way out of your league here.

    5. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm that you have called my bluff. I confirm that indeed I have no evidence that you have sock puppets. I confirm that indeed I cannot access the server logs no matter how much I want to claim otherwise.

    6. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm that responding to my own AC posts is exceedingly lame. I confirm that you are correct, that I have several sock puppet accounts, making me a liar and a hypocrite as well as a delusional fruitcake.

    7. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm that you are lost in your own strange, strange fantasy world. However I also confirm that to be quite amusing.

    8. Re:Barking up the wrong tree... by Anonymous Coward · · Score: 0

      I confirm that I am a loser troll with upwards of 5 sockpuppets.

  49. Re:"Postini" - why I use my own mail server by maxume · · Score: 1

    So you need to encrypt the first leg but not the others?

    --
    Nerd rage is the funniest rage.
  50. It's the users, stupid by quasigenx · · Score: 1

    Gmail's biggest advantage is sheer number of users, not the actual technology. Their filtering would be pretty effective if all they did was learn from their users hitting the spam button. If you get a spam into your inbox, chances are that hundreds or maybe thousands of other gmail users read that message before you and marked it as spam. After a certain number of these manual filtering events, Gmail can simply blow it out of all other mailboxes.

    1. Re:It's the users, stupid by spitzak · · Score: 1

      I think it was Yahoo who tried that, but unfortunatly there are far too many people who hit "spam" when they really mean to hit "delete". The end result for them is the same so they don't care, and thus the spam classification is pretty useless.

  51. But no SPF by Anonymous Coward · · Score: 0

    Postini's service is 'nice' but not great. SpamAssassin still blows it away. Why on earth do I receive 'viagra' sales emails from my co-workers? Oh right because user@domain.com can email user@domain.com even with SPF.

  52. Summary... by EddyPearson · · Score: 1

    ...is misleading. New summary:

    Bayesian filtering.

    NEXT PLEASE.

    --
    You feel sleepy. Close your eyes. The opinions stated above are yours. You cannot imagine why you ever felt otherwise.
  53. Re: I do care how it works by Ash+Vince · · Score: 1

    ...because it's actually not working - Gmail spam filter recently became very ineffective - i have to classify about 5-10 Viagra spams daily. (Google, have you heard of it? geez!) then it occurred to me that a while ago Gmail captcha was cracked, so I imagine spammers send themselves hundreds of spams only to classify them as "non-spam". - as a consequence, spams are now slipping through the crowd-sourced filter because the crowd is infiltrated. c'mon google this can't possibly that hard to fix!

    Actually I think they already have. I noticed the same thing only I was receiving a far greater volume. I think I suddenly went to a couple of hundred emails per day, some getting as far as my spam folder, some getting in to my inbox. Now just this weekend I noticed that this has now ceased and the number in my spam folder is working its way back down as they are deleted.

    --
    I dont read /. to RTFA, I read /. to offend people in ignorance.
  54. Most decent-sized companies by SCHecklerX · · Score: 1

    ...are better off doing their own solution using a combination of sendmail, mimedefang, spamassassin, and greylisting. If you are big enough to 'need' postini, you likely have a staff that can do it better themselves using open tools and tuning that solution to your particular environment. But nowadays, nobody wants to hire competent staff, it seems.