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If You Live By Free, You Will Die By Free

Hugh Pickens writes "Internet entrepreneur Mark Cuban writes that the problem with companies who have built their business around Free is that the more success you have in delivering free, the more expensive it is to stay at the top. '"They will be Facebook to your Myspace, or Myspace to your Friendster or Google to your Yahoo," writes Cuban. "Someone out there with a better idea will raise a bunch of money, give it away for free, build scale and charge less to reach the audience."' Cuban says that even Google, who lives and dies by free, knows that 'at some point your Black Swan competitor will appear and they will kick your ass' and that is exactly why Google invests in everything and anything they possibly can that they believe can create another business they can depend on in the future searching for the 'next big Google thing.' Cuban says that for any company that lives by Free, their best choice is to run the company as profitably as possible, focusing only on those things that generate revenue and put cash in the bank. '"When you succeed with Free, you are going to die by Free. Your best bet is to recognize where you are in your company's lifecycle and maximize your profits rather than try to extend your stay at the top," writes Cuban. "Like every company in the free space, your lifecycle has come to its conclusion. Don't fight it. Admit it. Profit from it."'"

16 of 251 comments (clear)

  1. Live free, die hard by AKAImBatman · · Score: 5, Insightful

    "Like every company [*deleted*], your lifecycle has come to its conclusion. Don't fight it. Admit it. Profit from it."

    Fixed that for you. No business survives beyond their normal lifetime in the market. This is particularly true of technology companies which are forced to constantly reinvent themselves or become obsolete. While companies who sell a product can sometimes extend that product out a bit longer thanks to support contracts and BS marketing techniques, this is not sustainable.

    What you end up with is the slow death spiral that was the hallmark of companies like SGI, SCO, and Novell. These companies followed the same business model for too long, slowly bled marketshare, and eventually reinvented themselves at the last minute, made a deal with the devil, or went out in a blaze of glory.

    The lesson is simple: No matter how much of a cash cow your current product line is, you need to be investing in the R&D to compete in the next generation of products. Otherwise your competitors will get there first and make you ancient history.

  2. Google by hobbit · · Score: 5, Insightful

    Google doesn't live by free. It lives by selling advertising.

    --
    "Wise men talk because they have something to say; fools, because they have to say something" - Plato
  3. Isn't this true of almost all businesses? by Palestrina · · Score: 5, Insightful

    Whether you are selling automobiles or donuts, there is going to be competition, and you are only as good as your last quarterly earnings report. In any case, competition and barriers to entry has more to do with the nature of the technology and lock-in and lock-out factors like propriety interfaces and patents than it is concerned with the business model. Maybe the point is just that with a free model, you have less room for error in your strategy?

  4. STFU, Cuban. by Anonymous Coward · · Score: 4, Insightful

    You got lucky because Yahoo was dumb and made you a billionaire at the height of the dotcom bubble. There are no remnants of the service you founded anywhere on the Internet. You are the equivalent of a lottery winner and have zero credibility.

    You are a stupid fratboy who got rich thanks to an ill-timed power grab by an unwise corporation, not a respected voice whom anyone cares about. Please enjoy your "broadcast.com" (lol) windfall in private and stop talking in the presence of others who might report your idiocy. Thank you.

    1. Re:STFU, Cuban. by OrangeTide · · Score: 5, Insightful

      AC is right. Cuban's success is at least partially due to serendipity, I would argue that is mostly due to that.

      It's not envy that people hate on Mark Cuban. Because many of us respect people who built up their fortunes, even if we hate the things they do. Examples would be Larry Ellison, Steve Jobs, Bill Gates, Warren Buffet, George Soros, etc.

      That said, Mark must have some skill in the negotiation room to have sold his company. The ability to market your business to another business is a pretty unique skill. But if he did that trick today he would be in the same position as many of my friends who have done that. Have enough money in the bank to support themselves for a couple years until they sell their next start-up.

      Winning it big on one shot is not as impressive as consistent success to me.

      --
      “Common sense is not so common.” — Voltaire
  5. WE live in an art economy. by tjstork · · Score: 3, Insightful

    WE live in an art economy. That is, at the consumer level, the systems that we use are often judged by their novelty and their entertainment value. I would think most social networking sights ultimately wind up as a sort of a performance art piece, where we are the performers. We get bored with it, and move on. To say that you need to fund R&D is almost besides the point. Social sites need to have R&D, for sure, but what they really need is insight and hitmakers. You have to run them almost like record companies and make stars of the designers, changing things every time based upon the new view of the artist.

    --
    This is my sig.
  6. Re:This Is Madness by hedwards · · Score: 4, Insightful

    I think you're being overly optimistic. We don't protect stagnation we protect and encourage failure. The US government tinkers in the economy more than most other free nations do, and it's almost always in the form of bailouts, protecting failing enterprises, insuring markets without demanding regulator authority. It's been going on for several decades and it's led us from one bubble to the next, and it won't stop for at least one more boom bust cycle.

    What he's really complaining about is that there's a competitor that's out there forcing the price he can get to roughly approximate the marginal cost of production. Which is shocking for somebody that presumably believes in capitalism. Shocking because a competitive market pushes prices to just above the marginal cost of output.

    OSS is a good example in software, credit unions in banking and hopefully a set of large scale co-op health insurers in the insurance industry. Corporations hate them because they have to compete on both price and quality. If there really were nothing to it they wouldn't be trying so hard to kill it.

  7. Which country do you live in? by Colin+Smith · · Score: 4, Insightful

    ixed that for you. No business survives beyond their normal lifetime in the market.

    Well. that's clearly not the case.

    Goldman Sachs, Bank of America, JP Morgan etc etc etc. If you have a friend in the government, you can get them to tax the people to guarantee your profits.

     

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    Deleted
  8. If anything, he's got it backwards by Zigurd · · Score: 4, Insightful

    As others have pointed out, free online services are no more susceptible to a Black Swan Competitor, or even an ordinary competitor, than any other business. If there is a distinction, it is likely to be that free Web services are especially governed by first mover advantage and category domination such that they are less in danger from Black Swans than, say, a trucking company or a chain of coffee shops.

  9. So.....just like all businesses by imgod2u · · Score: 3, Insightful

    This is different than any other business.....how?
    The longer something remains in the market, the more the profit for that item approaches zero. Even paid service. The only time this isn't the case is either in a monopolized market or when government steps in. That's why companies in the free market have to constantly innovate and come up with new things that the competitor doesn't have. This notion that any business model can guarantee that you'll make money forever once you've come up with one idea is a myth.

  10. Re:This Is Madness by CannonballHead · · Score: 3, Insightful

    The US government tinkers in the economy more than most other free nations do

    It does? You mean the more socalistic a country gets, the less it tinkers with the economy?

    I'm a conservative and I don't like the U.S. "tinkering" with the economy. But from what I understood, most other free countries tend to be more liberal (significantly) than the U.S. (and a lot of liberals in the U.S. complain about that. Hence the huge push for a national healthcare system at the moment?). And more liberal countries tend to want to regulate the market more. And regulate other things, too.

    I'd be interested in seeing some backup for the claim that the U.S. tinkers more with the economy.

  11. Read more of his blog, good sir by orthancstone · · Score: 5, Insightful

    Companies should focus on making money?! Outrageous!

    I know what you quoted seems like an asinine statement, but if you knew the full context you'd understand the point.

    Cuban's been ranting extra hard this year on YouTube, labeling it as an eventual giant bust because the model will eventually fail without profit. He's saying that people, being so used to FREE content, will feel outraged by the concept of being charged to distributed their mundane crap videos online. Thus someone will come along with a better model and replace it (he's right, it is the nature of the Internet, and only the green people who have only been surfing it for a few years now fail to realize this...they don't have the years of knowledge that accompanies seeing sites/concepts being formed and replaced by the next greatest thing).

    He's lashing out against these "free" practices because they are extremely difficult to break out of. Once you offer the free content to the people, they demand it stay free. You say "Companies should focus on making money?! Outrageous!" and he's responding, "How will they make it if they don't base their model on that in the first place?"

    1. Re:Read more of his blog, good sir by Dogtanian · · Score: 3, Insightful

      Charging a small fee to upload videos is the key to improving YouTube. The reason people upload so many "mundane crap videos" is because there is not a fee. People who are proud of good work would be willing to pay a buck or two to upload their video. The people that upload their friend burping would hesitate to waste money their money.

      Careful with that. The people uploading videos are the ones providing YouTube with lots of free content. Yes, much- probably most- of it is crap, but from a financial point of view, that isn't a problem in itself because the cost of *storing* it is likely fairly insignificant on a per-video basis.

      And storage isn't the financial problem with sites like YouTube- bandwidth is. So unless those crap videos are getting lots of viewers- and I suspect they aren't- they're a very minor issue, if not a complete irrelevance.

      You could, of course, charge people for the bandwidth their video being viewed "cost" YouTube. Which would penalise the producers of popular (and likely good) content, and discourage people from uploading. Not a good idea.

      The key to improving YouTube is more likely improving the rating/searching facilities so that the obvious crap falls under and stays under the radar.

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  12. Re:This Is Madness by tb3 · · Score: 3, Insightful

    He became one of the world's richest men by sheer blind luck, according to that Wikipedia article. Broadcast.com was just another over-valued dotcom company until Yahoo came along and paid $5.9 billion for it. Cuban was just smart enough to take the money and run. Look at his other business ventures after broadcast.com. They're all massive dogs.

    --

    www.lucernesys.comHorizon: Calendar-based personal finance

  13. Re:Crazy old witch by Truth+is+life · · Score: 3, Insightful

    There is no luck, just being alert and open to opportunities, having the courage to act on them, and having the intelligence to bend them to your benefit..

    This is untrue. Of course there's luck, it's by definition what occurs that you cannot control or influence. For example, if you had lined up a deal to sell your company for a huge amount of money but then the economy crashes around you and the deal falls through...that's bad luck. Or if you're a brilliant engineer whose ideas would be worth millions...but you were born in the Soviet Union. Or your company develops a revolutionary new product...and the lead engineer gets hit by a bus. Luck controls the availability of those opportunities in the first place, and (sometimes) their success.

  14. Yes it must, sorry... by denzacar · · Score: 3, Insightful

    Betrayal should not systematically lead to power.

    Betrayal is actually just moral judgment of the action - which if unfavorable to the object of the action, said object considers unfair.
    What it is really is simply possession of more information than you are willing to share, possibly favorable to you or someone else, with possibility of action or lack thereof attached.

    No malice is needed. You simply know more at the time and you fail to share the info.
    You fail to mention to your friend that the milk in your fridge is 5 weeks old before he drinks from the container. Instant betrayal.
    You didn't want to do it, you were not even in the room. Your unconscious inaction alone led to your betrayal of your friend.
    Not a very serious case, but quite true.

    Information is power. Betrayal is just a matter of moral judgment on the use of it.

     
    Americans have betrayed their legal ruler and then fought a war when they were faced with their actions.
    So did Russians. And French. And many others...
    Heck, one of the great stepping stones of democracy and human rights was when Brits betrayed their king and at the tip of the blade forced him to sign a legal document giving them previously absent freedoms.

    See? Good betrayal. Favorable to the masses. Leading to power.
    Still betrayal though.

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