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How Apple's App Review Is Sabotaging the iPhone
snydeq writes to recommend Peter Wayner's inside look at the frustration iPhone developers face from Apple when attempting to distribute their apps through the iPhone App Store. Wayner's long piece is an extended analogy comparing Apple to the worst of Soviet-era bureaucracy. "Determined simply to dump an HTML version of his book into UIWebView and offer two versions through the App Store, Wayner endures four months of inexplicable silences, mixed messages, and almost whimsical rejections from Apple — the kind of frustration and uncertainty Wayner believes is fast transforming Apple's regulated marketplace into a hotbed of bottom-feeding mediocrity. 'Developers are afraid to risk serious development time on the platform as long as anonymous gatekeepers are able to delay projects by weeks and months with some seemingly random flick of a finger,' Wayner writes of his experience. 'It's one thing to delay a homebrew project like mine, but it's another thing to shut down a team of developers burning real cash. Apple should be worried when real programmers shrug off the rejections by saying, "It's just a hobby."'"
Apple's managed to get more than fifty thousand apps through the process and onto the store. Nobody's going to write stories about the ones that went smoothly.
-jcr
The only title of honor that a tyrant can grant is "Enemy of the State."
I too have found this process annoying. Apples now ruling on UIWebView is ridiculous. I tried to work with them on not allowing any links to work, and they weren't happy enough with that, I still need to give it maximum rating.
But the most frustrating aspect is having no communication with customers. A customer spots a bug, leaves a review that is it. You can fix it, but there is no way to get in touch with that customer, or leave a reply saying you have fixed it. There is even no message that a customer has left a review, you have to trawl through all your apps for reviews every so often, or you will never find out about this.
It is a great system, I will keep producing apps because of this, but it certainly could be better.
Sidekicks -- They have a "marketplace too". Locked down. T-mobile phones. Locked down. AT&T phones. Locked down. Almost every phone in existance has a "market place" equivalent, which has an approval process. Suddenly the iPhone comes along and people were expecting sunshine and kittens?
#fuckbeta #iamslashdot #dicemustdie
Make sure you click on every story that doesn't involve you, and inform us of how it doesn't relate to you. I find that comments like yours really add to the discussion.
I unlocked my phone within minutes of getting it home. I then proceded to take a look at the apps available via the Cydia store, which is unencumbered by the Apple review process.
Pretty much everything I tried was garbage with the developers doing just enough to get something ported and then abandoning it regardless of what kind of glaring bugs are in the system, yes the reveiw process is harsh but it does help maintain a minimum level of quality that is bettter than 99% of the apps in the cydia store.
(still, being able to get low level access to my phone still makes the jailbreak worthwhile)
Why would I as a developer put time and hard effort into developing software if I believed there was a good chance it would never even get the chance to be installed?
Yes, I think this getting at the deep point I was trying to make. Any one company-- even Apple-- can satisfy all of the demands of all of the customers. Many want only quality apps. Some want violence with faux school shootings. (http://www.techcrunch.com/2009/07/20/apple-approves-iphone-app-that-promotes-school-shootings/) Some don't.
Apple can't make one group happy without angering the other. It's caught in an impossible bind.
Personally I'm peeved that they approved this school shooting simulator before approving my GOLD app. But what can I say?
That's your phone provider's fault. I've got an iPhone and I love it. I have wasted so much time with it. Trism, Peggle (great control!), and Flight Control have taken large chunks of my life.
Both my siblings have Palm Pres. I've played with them, and they're quite nice. My only complains were the build quality (would like it a little tighter) and navigation (you have to know the gestures, they're not discoverable). The card metaphor is very good.
But the app store is empty. There are three games, one of which is... connect 4.
The SDK was just released to the public, in beta. It's not meant for games, it's barely more advanced than the first way to develop for the iPhone (which was so roundly criticized). You can't get accelerometer data faster than 4 samples/sec. Palm is supposed to be making a gaming framework, but who knows how long that will be.
So right now Palm is taking submissions for their app store, which will only be able to handle non-demanding games (no Katamari Damacy there), for it's fall opening. Even if your game is done, no one will be able to buy it for months.
Basically, the Pre will be devoid of good apps for at least the next 6 months. The situation is really sad. They messed it up, big time. The SDK, even in alpha, should have been available months ago, so there would be apps at launch.
Windows Mobile has tons of apps, and a tradition of tiny little utilities costing $20. Combine that with the fragmentation of device capabilities and the market is... rough for a consumer.
Blackberries? I've heard that to develop anything on them that doesn't look like a 1996 Java applet requires you to basically do the painting for every widget on screen. There is device fragmentation here too. The app store it's self is a joke, it's very difficult to use. There is no way to browse it from a computer, which makes using it a nightmare.
Apple proved good apps were a "killer app". No one really "got" the importance of them before the iPhone's native SDK came out. Unfortunately, after more than a year, no one else is even close to being able to foster any kind of app ecosystem. Palm should have, but botched it.
I'm not really sure about the G1. I'm guessing it's sales are just too small for it to reach any kind of critical mass soon (where the Pre has a chance and Blackberries are there).
Comment forecast: Bits of genius surrounded by a sea of mediocrity.
You may recall this story about how Apple thrives under Steve Jobs dictatorial and secretive management style.
You may even recall the infamous slashdot iPod launch coverage in which it was deemed "lame" because it was less feature-rich than the competition.
This is the history of Apple: there is a market for simple, well-managed products that work out of the box, and maintaining tight proprietary control over the Apple universe is how this is accomplished. I don't know what this says for openness, but there you have it. So long as your use cases aren't too far out of the ordinary, I guess it's worth it to have the trains run on time.
I actually found my experience with the app process much better. Perhaps I got lucky since I'm not a big development house.
My first application was rejected within a week due to a crash in a certain situation I hadn't caught previously (I should know better than to assume the debug build would act like a release build). Obviously, they go through each of the screens and check the functionality. However, I had expected one of the "nonsensical" reasons I've heard of or the extremely long review process.
I was surprised that the reviewer put in what the error was and how to reproduce it. I reproduced the error and ultimately resolved. Next submission was accepted after about a week or so as well.
Based on this experience, I really worked hard to anticipate issues with my next application before submitting. Made it in ten or so days in one pass. Both applications are rather benign without anything controversial which probably played into this.
I feel fortunate that they made it through relatively easy. I hope the game I'm developing goes as well. The oblig plug -- GMToolKit (RPG helper) and FW Calendar (Calendar with fiscal weeks displayed) are the applications.
I love the sound of distortion in the morning -- webcommando
is your APP pure HTML, or does it contain JavaScript code like the PhoneGap project uses?
If it contains JavaScript code, maybe Apple didn't like the way it was designed as it was similar to the old PhoneGap code they rejected, did you update your JavaScript code to the new PhoneGap codebase that was approved, or did you remove the old PhoneGap code with different JavaScript code?
If your APP is HTML with JavaScript, Apple might have an issue with that. Sometimes JavaScript code can do nonstandard things that locks up a web browser or causes incompatibility issues. When I programmed in JavaScript I had to keep changing my code to changing Web browser standards, as soon as a new web browser was released, the way JavaScript worked would change and I had to change my code to accommodate it.
If it is pure HTML, there might be tags you are using that Apple finds non-standard and thinks they might run exploited code.
Here is a story on why Apple rejected the PhoneGap framework in the first place.
Yeah I know, Apple wants to protect their users and set quality control standards high, and they include such rules as not using third party or open source frameworks, and Apple does not want the APP modified on the iPhone after being bought, Apple does not want the APP to run on a competitor's phone (HTML and JavaScript applications can easily be ported to another format), and PhoneGap type applications may not work on future iPhones, it is all a matter of risk management. Apple does not want to risk anything so it sets strict guidelines on what an iPhone APP can and cannot do.
Yeah ironically Apple has exchanged freedom for security, and in doing so shut out developers like yourself. Even something as simple as HTML code and/or JavaScript has to be reviewed and has a possibility of being rejected. It goes against the open source philosophy, I don't know what else to say. Even Microsoft is not that strict on what can and cannot be done on their smart phones or Windows OS. Except to say that Microsoft's products are more prone to exploits and viruses and other malware, and maybe Apple is doing this kind of thing to prevent exploits in their iPhone?
Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
That's a suspicious number... Clearly Apple must be rejecting so many iPhone apps because the App Store database can only hold 65,536 apps!