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Registrars Still Ignoring ICANN Rules

stry_cat writes "Over a year ago ICANN moved to clean up misbehaving registrars like GoDaddy. They released this scary sounding advisory. However, over a year later, problems remain. One company is now publicly complaining. Some of the biggest registrars are slammed for their actions. 'Register.com is one frustrating company. The ICANN policy clearly prohibits blocking a transfer of a domain name that has expired but not yet been deleted. Despite that, a customer trying to transfer a three-day-expired Register.com domain name told us last week that they refused to give him the necessary code to allow him to transfer — unless he pays them to renew it first. ... GoDaddy (and their reseller arm, Wild West Domains) have a different problem: They still block transfers for 60 days after a registrant's contact update, even after the ICANN update specifically prohibited doing so. They freely admit it, too. ... We see a similar problem with many transfers from Network Solutions.'"

122 comments

  1. Internet Domains are under free market purview by Anonymous Coward · · Score: 2, Funny

    Socialist attempts by ICANN to regulate and introduce market inefficiency in the domain-registration business are tantamount to introducing price controls.

    Milton Friedman's free market efficiency theory proves that 100% market efficiency arises as a result of zero regulation, and our goal as denizens of the internet is to pursue maximal free market efficiency in order to further the interests of the public good.

    1. Re:Internet Domains are under free market purview by sopssa · · Score: 2, Insightful

      The only reason ICANN is ignoring it is because GoDaddy and Network Solutions are one of the largest registrars and bring them lots of money. If it was some small registrar, you would be sure they would receive complaints from ICANN.

    2. Re:Internet Domains are under free market purview by eln · · Score: 5, Interesting

      The entire purpose of the Domain Name System is, or was, to enforce structure in naming on the Internet. When it was under the purview of the old Network Solutions, under the guidance of the NSF, domains were well-organized, expensive enough to deter squatting, and TLDs actually meant something.

      Under ICANN, the whole system has descended into chaos. It's laughable to see ICANN trying to exert any sort of control over the registrars now, when they've spent the last 10 years doing whatever the hell the registrars wanted them to. The whole system is broken, and ICANN has no effective authority to do anything about it. Some sort of regulation with teeth is badly needed, and ICANN is completely unequipped for that sort of thing. Their feeble attempts to assert authority this late in the game are laughable.

    3. Re:Internet Domains are under free market purview by Tubal-Cain · · Score: 1

      So... the offenders are Too Big To Fail?

    4. Re:Internet Domains are under free market purview by X0563511 · · Score: 3, Insightful

      You are more than welcome to create your own root domain, and do what you want. Nobody makes you use the structure controlled by ICANN.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    5. Re:Internet Domains are under free market purview by Chris+Mattern · · Score: 2, Insightful

      More like To Big To Piss Off

    6. Re:Internet Domains are under free market purview by gnud · · Score: 1

      The most effective solution might be to purge all godaddy/registrar.com (and similar) IPs from the root servers. Methinks they would get their act together fairly quickly.

      Of course, this would cause its own set of problems.

    7. Re:Internet Domains are under free market purview by Culture20 · · Score: 1

      The only reason ICANN is ignoring it is because GoDaddy and Network Solutions are one of the largest registrars and bring them lots of money. If it was some small registrar, you would be sure they would receive complaints from ICANN.

      That doesn't make sense. All business goes to ICANN eventually. They could stop serving godaddy, and that same business would funnel through other companies or new startups.

    8. Re:Internet Domains are under free market purview by Otto · · Score: 4, Interesting

      The simpler and less damaging way is simply to revoke their new domain registrar capabilities. If the servers start rejecting their registration requests, then they'll clean up their act damn quick.

      --
      - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
    9. Re:Internet Domains are under free market purview by eln · · Score: 4, Interesting

      GoDaddy's massive marketing apparatus generates more domain registrations than would otherwise exist. They convince people to buy domains they would not otherwise buy. The total number of registrations would likely go down without them, which would directly impact ICANN's revenue stream.

    10. Re:Internet Domains are under free market purview by dgatwood · · Score: 4, Informative

      Piss them off anyway. GoDaddy is a bunch of leaches on the face of the Internet. Although I've never used GoDaddy for providing domain names (I'm very picky about who I trust with something that important), I tried using them for hosting and SSL certs recently. My GoDaddy experience was so bad that I actually wrote my first Slashdot journal entry about it. The gory details are chronicled here.

      Godaddy is absolutely the most inept company I have ever dealt with; they make Fry's employees look knowledgeable, caring, and competent. They make Brooklyn camera shops seem above board. They sell services, then back out of the deal, screw up the refund afterwards, oversell their shared hosting servers, don't monitor what people do with them (allowing a few customers to cause multi-minute site outages), don't respond to customer complaints other than suggesting ways for you to pay them more money, require you to do things that defy the laws of physics in order for them to pay attention to your complaints... basically, they have single-handedly changed what the "S" stands for in ISP. They are to ISPs what the BOFH is to a proper IT manager.

      I think it would be absolutely AWESOME if ICANN revoked their registrar status. It's not Chapter 7, but it would be a good start.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    11. Re:Internet Domains are under free market purview by not-my-real-name · · Score: 1

      True. I set up a DNS on my network that it the root for the .lan domain. It's only used internally, but it rather handy.

      --
      un-ALTERED reproduction and dissimination of this IMPORTANT information is ENCOURAGED
    12. Re:Internet Domains are under free market purview by Anonymous Coward · · Score: 0

      But why would GoDaddy need to clean up their act? They're simply providing a great place for interracialchats.com to happen and for bigblackmeets.com to take place? It's not like s e ekmuslim.com isn't a great place to hang out. I met a beautiful cougar at sugarmommymeets.com! /the above is strictly bullshit. the people running godaddy should get assraped and cockpunched...

    13. Re:Internet Domains are under free market purview by compro01 · · Score: 1

      Or more probably, call their lawyers damn quick.

      --
      upon the advice of my lawyer, i have no sig at this time
    14. Re:Internet Domains are under free market purview by NJRoadfan · · Score: 2, Funny

      One word can sum up ICANN's "control" of the system... RegisterFly.

    15. Re:Internet Domains are under free market purview by WiiVault · · Score: 1

      So is it regulation that is destroying the world economy now? That is really a fresh take on insanity.

    16. Re:Internet Domains are under free market purview by RenderSeven · · Score: 1

      Ive had the opposite experience with GoDaddy. Im not a fanboi but their pricing is good, setup and maintenance is insanely automated and still lets you do pretty advanced stuff like tweak MX records. For the few sites I host and a few dozen domains registered, I have a few thousand email accounts for free, with decent mailbox depth. Web, POP and SMPT all work OK-ish. Tech support answers with a person, they speak English, they listen before they talk, and know what Im talking about. Usually what is wrong gets fixed. Twice things that have required them to change their global policies, they changed them. OK they refused to, and then did it anyway.

      They throttle POP and FTP which kinda scks. They refused a refund when I canceled a service once, but then gave in after only a few minutes of whining and begging. They filter email even after you turn filtering off, but not that much. All in all I gotta give them a B+ which is miles ahead of anyone else Ive used.

      And they do Superbowl ads that piss off the network censors! C'mon! :-)

    17. Re:Internet Domains are under free market purview by RenderSeven · · Score: 1

      Oh, their 'Domains By Proxy' stuff is a leach on the internet. Yeah, gotta go with dgatwood on that.

    18. Re:Internet Domains are under free market purview by stine2469 · · Score: 1

      Excuse me, but BOFH ***IS*** a proper IT manager, anyone else is just a waste of salary.

    19. Re:Internet Domains are under free market purview by rs79 · · Score: 1

      " The entire purpose of the Domain Name System is, or was, to enforce structure in naming on the Internet. "

      Not. There are no documents anywhere that support this idea.

      The purpose of the DNS is to be able to find computers on the network with easy to remember names, instead of IP addresses.

      The (very) rough breakdown of top level domains in categories was arbitrary and capricious. Postel came up with com/net/org and evrybody hated it on the one mailing list on the net at the time "the message group" but he went ahead with it anyway. The Brits really objected as they'd been using uk.* hostnames, so he gave them .uk then found the iso-3166 list and made up a two letter domain for every country on it.

      There never was an organizational plan or ontology using the DNS. The closest you'd find is draft-higgs from about 95/96 but that was shot down by the IAHC plan which was shot down by the USG to make ICANN.

      I agree in general with the rest of your post.

      --
      Need Mercedes parts ?
    20. Re:Internet Domains are under free market purview by techno-vampire · · Score: 1
      They are to ISPs what the BOFH is to a proper IT manager.

      From what you write, and what I've heard elsewhere, Godaddy acts the way it does because its employees just don't know any better. That's not being a BOFH, or even a PFY; it's just being a bunch of pointy-haired lusers.

      --
      Good, inexpensive web hosting
    21. Re:Internet Domains are under free market purview by evilviper · · Score: 1

      Godaddy is absolutely the most inept company I have ever dealt with;

      You've never dealt with Verizon or AT&T (SBC).

      It's a dammed miracle anyone is ever able to get anything resembling service setup from either of them. I've heard stories from their own technicians recommending various ways of threatening them to get the most basic tasks accomplished.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    22. Re:Internet Domains are under free market purview by Anonymous Coward · · Score: 0

      "When it was under the purview of the old Network Solutions, under the guidance of the NSF, domains were well-organized, expensive enough to deter squatting, and TLDs actually meant something. " You also pretty much needed to fax NetSol a drivers license in order to do anything to your domain. They took ages to respond to requests, because they were a monopoly, and didn't have any incentive to provide good service. The good old days had their own issues too.

    23. Re:Internet Domains are under free market purview by X0563511 · · Score: 1

      Exactly! Nobody is forced to use the normal null root (yes, for anyone not 'in the know' DNS names actually have a . at the end, the actual ending is null)

      It's just got a little bit of momentum behind it...

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    24. Re:Internet Domains are under free market purview by necronus · · Score: 1

      But they have the LINUX code!!!!!! And the LINUX20!!!!!!!! How could they not be good........

    25. Re:Internet Domains are under free market purview by Apple+Acolyte · · Score: 1

      I completely agree with you, RenderSeven - I've been very happy with Godaddy. I don't like their cluttered control panel that's declined in usability in recent years (although they've been making it more usable recently), and I don't like their mass market, transparent up sale practices when buying products. Other than that the service delivers what it promises, the tech support is generally good, has short wait times, and is in the United States, and I feel confident when I purchase their services. I had one potentially serious problem with them threatening to cancel a key domain name in a short time frame based on a frivolous contact record complaint, but other than that I've been very pleased.

      Whatever you do though, if you need to choose between Godaddy and NetSol, choose Godaddy every time. Godaddy is head and shoulders far above NetSol, based on very bad personal experience with NetSol and very good experience over the exact same issue with Godaddy.

      --
      Part of the hardcore faithful who believed in Apple long before it was cool again to do so
    26. Re:Internet Domains are under free market purview by ObsessiveMathsFreak · · Score: 1

      You're free to make your own alphabet as well and use it on all your documents!

      --
      May the Maths Be with you!
    27. Re:Internet Domains are under free market purview by gd2shoe · · Score: 1

      and still lets you do pretty advanced stuff like tweak MX records.

      Oh... yeah... That's pretty advanced stuff all right...

      Please tell me they at least permit you to set up an SPF record. DNESEC? Anything truly advanced?

      --
      I won't join Slashcott. OTOH, If Beta goes live, I just won't be back until it's fixed. Sorry Dice.
    28. Re:Internet Domains are under free market purview by dgatwood · · Score: 1

      I've dealt with both Verizon and AT&T. My experience with Verizon was that I dumped them because they wouldn't sell replacement phones without changing my grandfathered night rate to start at 9:00. Still, although they were personified evil as a company, I never found them to be utterly incompetent.

      And AT&T... it's hard to get results from them, but that's mostly because they keep telling you to call a different number eighteen times before you get the right division. That's not incompetence. That's being entirely too large to function properly. There's a difference.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    29. Re:Internet Domains are under free market purview by RenderSeven · · Score: 1

      For an automated web administration gui? Yeah that's pretty advanced. Advanced for 95% of users probably, maybe not advanced enough for everyone. Wait, whats your point?

      But, yes you can set up SPF records.

  2. Rules can be ignored by nurb432 · · Score: 4, Insightful

    Laws, less so.

    --
    ---- Booth was a patriot ----
    1. Re:Rules can be ignored by Anonymous Coward · · Score: 1, Funny

      No Rules and Laws are the same. If no one enforce them no one will follow them.

      Somebody should buy ICANN some backbone and a nice baseball bat.

    2. Re:Rules can be ignored by eln · · Score: 5, Insightful

      ICANN gets most (all?) of its money from the registrars it's supposed to be policing. There's an inherent conflict of interest there.

    3. Re:Rules can be ignored by vertinox · · Score: 1

      Laws, less so.

      Unless you have good lawyers, lobbyists, or happen to be the person enforcing the law.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    4. Re:Rules can be ignored by Anonymous Coward · · Score: 2, Funny

      Actually, under rule 1222.3 subsection (g), a registrar can suspend the transfer of a domain to another registrar. To do so, the suspending registrar must notify the authority via email with the subject header "ICANN haz domane tranfurr blokking?" Naturally, the duration of the transfer delay depends on the cuteness of the enclosed lolcat.

    5. Re:Rules can be ignored by Anonymous Coward · · Score: 0

      ICANN gets most (all?) of its money from the registrars it's supposed to be policing. There's an inherent conflict of interest there.

      Not really. ICANN gets a small per-domain flat fee. More domains in total means more fees.

      But who registers a domain name and what registrar they use has no effect on ICANN's fees.

    6. Re:Rules can be ignored by eln · · Score: 5, Interesting

      The fact that they get paid per domain of course is what gives them the motivation to dramatically increase the TLD space to the point where the whole concept of a TLD is completely meaningless. This also is a flawed part of the system.

      The thing with the registrars, though, is that ICANN is effectively at the mercy of the registrars due to how the whole system is set up. ICANN can't just unilaterally block a major registrar, because then that registrar's customer's will be adrift, and of course the registrar will tell all of them that it's all ICANN's fault their domains don't work anymore. So, ICANN gets massive pressure from the registrar's customers (who are all losing millions per minute of course) to fix their domains, and ICANN has little choice but to comply. If they take a hard line, those customers may eventually move to another registrar, but they'll carry a lot of bitterness toward ICANN, and maybe they start lobbying their Congresspeople to pull ICANN's charter.

      Add to all of this that the number of domains registered is heavily dependent on the amount of marketing these registrars do to try to convince people they need their own domain names, and it becomes apparent that ICANN is really completely beholden to the registrars, even though they technically have the ability to shut them all down.

    7. Re:Rules can be ignored by davester666 · · Score: 1

      Or you just have nobody bothering to actually enforce the laws, even when it is brought to the attention of the relevant authorities.

      --
      Sleep your way to a whiter smile...date a dentist!
    8. Re:Rules can be ignored by rs79 · · Score: 1

      " The fact that they get paid per domain of course is what gives them the motivation to dramatically increase the TLD space to the point where the whole concept of a TLD is completely meaningless. This also is a flawed part of the system."

      They do get paid per domain, twenty cents or so (and why this isn't an illegal tax like the NSF/NSI "intellectual infrastructure fund" was - same thing - I don't know) but I would hardly say this is why ICANN wants to make new tlds.

      They don't really. They've been around 11 years and were tasked by the us government in 1998 to set up a process to make new tlds. Whether they want to or not should be irrelevant.

      But, large trademark and intellectual property interests have stalled this for a decade.

      Wired Magazine ran an article recently "100 things your kids will never see" and #43 was "domains made from recognizable words", falling under the "all the good names are taken" battle cry which originated in 1997.

      The registrars that appear to run icann do not. Nobody has any influence over ican, they make decisions, and deals in secret then ask for public comment and ignore it.

      Look at what Karl Aurbach said:

      I've been collecting Sims statements for years, and because I'm on the
      Board of Directors of ICANN I have had the opportunity to see how he
      purveys his ever-shifted message to those who could discharge him from his
      job. I am reminded less of Othello and more of Iago - with the Internet
      taking the role of Desdemona.
      ICANN was the creation of a septic conception. ICANN was constructed in
      secrecy. Favored groups, euphemistically and inaccurately called
      "stakeholders", were selected. Secret deals were made. Comments from the
      public were allowed - but they remained merely comments and they were
      completely ignored - setting the precedent for the
      submit-into-the-dumpster kind of public "forum" process that remains
      standard practice in the ICANN of today.
      How do I know this? Jon Postel asked Sims to speak to me. When Sims
      finally did, he informed me that virtually every important decision had
      been made and that changes were impossible because it would require too
      many changes to the deals that had already been made. What those deals
      were, and with whom, and with what quid-pro-quos, is something that has
      never been revealed, although a few outlines have been seen.
      ICANN loves to wave the word "consensus" - but it is consensus among a
      chosen few.

      --
      Need Mercedes parts ?
    9. Re:Rules can be ignored by Anonymous Coward · · Score: 0

      OTOH what about ICANN redirecting all the inquiries for domains hosted by the offending party (for time of outage) to a neat informative page:

      "This domain has been hosted on [a registrar] who is in violation of (list of offenses here). Due to repeated refusal to comply with the regulations the right to provide registered domains by [registrar] has been revoked until they compliance is implemented.

      Disabled domain owners can can contact [registrar's support address] with inquires about when the compliance will be achieved. The domains will be available up to [n] hours after that date."

    10. Re:Rules can be ignored by petermgreen · · Score: 1

      ICANN can't just unilaterally block a major registrar, because then that registrar's customer's will be adrift, and of course the registrar will tell all of them that it's all ICANN's fault their domains don't work anymore.
      wouldn't suspending new registrations from a registrar but leaving existing ones alone cause them a great deal of pain without pissing off domain owners too much?

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    11. Re:Rules can be ignored by xouumalperxe · · Score: 2, Funny

      Shouldn't ICANN already have all the backbone it needs? Oh, wait...

    12. Re:Rules can be ignored by sjames · · Score: 1

      Actually, they can. They just block all NEW registrations. If that's not enough, they block renewals as well and force the transfer requests through so that the existing customers migrate away from the non-compliant registrar.

      Nobody is adrift, they just need to choose a new registrar.

      I suspect the various registrars' marketing has already saturated the market. One less registrar advertising won't have a huge impact on total registrations, just one which registrar handles them.

  3. Let me Google that for you: by mouseblue · · Score: 0, Redundant
    1. Re:Let me Google that for you: by vil3nr0b · · Score: 1

      I like that by following the link of "Go Daddy Sucks", their google keyword ad is still on the right selling domains for 6.99. I wonder how many clicks they just got?

  4. ICANN in Charge? by Reason58 · · Score: 1

    I'm not that familiar with the process, but don't these registrars require accreditation from ICANN to operate? If so, then ICANN has full control here. Why don't they take disciplinary action against offenders?

    1. Re:ICANN in Charge? by TypoNAM · · Score: 2, Insightful

      Why don't they take disciplinary action against offenders?

      Too much money involved. You don't want to upset those who are feeding you money now don't you?

      --
      This space is not for rent.
    2. Re:ICANN in Charge? by mwvdlee · · Score: 2, Insightful

      You're assuming that other companies won't pick up the business left behind by a punished offender.
      Given the amount of money involved in domain names, I'm guessing ICANN can safely take disciplinary actions without losing a dime in the process.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    3. Re:ICANN in Charge? by Captain+Spam · · Score: 2, Insightful

      Given the amount of money involved in domain names, I'm guessing ICANN can safely take disciplinary actions without losing a dime in the process.

      Until, that is, the bit about registrars losing accreditation means customers without a techie background (or without a techie department to handle such matters) suddenly lose service to their domain names. They go to the registrar to see what's up and, instead of being given a technical/political description that they'll instantly tl;dr (note previous assertion of "customers without a techie background"), they're given the quick summary: "ICANN killed your websites"*.

      Then out come the letters to [INSERT LOCAL HIGH-RANKING POLITICAL FIGURES HERE], which would rekindle the arguments to disband/decentralize/de-Americanify ICANN that keep coming up, and, well, long story short, "safely" isn't the adverb I'd use to describe their ability to take disciplinary actions.

      *: If they're sleazy enough to do the sorts of things listed in this article, I can trivially assume them to be sleazy enough to do something like that out of spite. Maybe I'm just too cynical.

      --
      Demanding constant attention will only lead to attention.
    4. Re:ICANN in Charge? by Antique+Geekmeister · · Score: 1

      They'll try. Like lots of companies making web search engines, Iphone-killers, and other exciting tools, most of them are likely to suck even worse than the current provider: they're vulnerable to the same market forces and the same sorts of middle management, short-sighted fools who helped create GoDaddy at the expense of the rest of the world.

    5. Re:ICANN in Charge? by shentino · · Score: 1

      1. Yank the accreditation
      2. Ban further registrations
      3. Public notice of revocation
      4. 120 day grace period to effect transfers
      5. Yank the registrar

      All ICANN needs to do is give due notice to their customers and give them time to transfer.

    6. Re:ICANN in Charge? by Captain+Spam · · Score: 1

      All ICANN needs to do is give due notice to their customers and give them time to transfer.

      That's the exact problem I'm seeing. Who are the non-techie customers going to turn to first? The company with the hip, subversive, almost-but-not-quite softcore pr0n ads aired during the Super Bowl, or this regulatory body they've never heard of who, seemingly out of the blue, just killed their website?

      --
      Demanding constant attention will only lead to attention.
    7. Re:ICANN in Charge? by shentino · · Score: 1

      Also ICANN's problem.

      I think that ICANN's PR department is either underfunded or lazy.

      Anyone who knows about the internet should have at least a bit of understanding about how it's governed. Everyone knows the FBI does crime, the SEC does securities, and the EPA does pollution. ICANN should be similiarly recognized as the agency that manages internet related stuffs.

  5. Who sets the rules? by brasselv · · Score: 4, Insightful

    This is something between scary and funny.

    It's like the IRS complaining because too many people don't pay due taxes.

    I'm not sure about the legal framework, but either ICANN has no way to enforce the rules (then it should refer to a different authority), or if they has such power, then go ahead and ban the guilty ones from providing the service.

    --
    "Whenever people agree with me I always feel I must be wrong." (Oscar Wilde)
    1. Re:Who sets the rules? by dkleinsc · · Score: 1

      It's a direct result of the Henhouse Guarding Committee being completely dependent on foxes for its funding and right to exist. What's stranger to me is that anyone would be the least bit surprised as to the outcome.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
  6. ICANN is a pawn of the registrars by winkydink · · Score: 1

    Anybody who hasn't figured that out by now needs to pay closer attention.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  7. Try this: Don't get suckered in my the marketing by teknopurge · · Score: 4, Insightful

    Those $0.99 domain registrations? Companies make their money up other places - like selling you addons, making it difficult to move, etc. Try using a smaller domain provider that has their system automated and doesn't pay people to come up with new ways to lock you in. Everything from requiring you to make other purchases after 12 months to only providing the domain registration with another pay service, that was free in the beginning. It's a shameless plug, but we do domain registration for our clients but it's more for convenience than anything.

  8. Consequences by jpmorgan · · Score: 5, Interesting

    ICANN needs to figure out an enforcement policy. Perhaps it should order the root servers to stop accepting new registrations from registrars not following the rules.

    1. Re:Consequences by maxwell+demon · · Score: 2, Insightful

      ICANN needs to figure out an enforcement policy. Perhaps it should order the root servers to stop accepting new registrations from registrars not following the rules.

      But it should announce that some time before, so that innocent people registering domains know to avoid those registrars.

      --
      The Tao of math: The numbers you can count are not the real numbers.
    2. Re:Consequences by Eil · · Score: 2, Insightful

      Good luck with that, the registrars pretty much run ICANN.

    3. Re:Consequences by rs79 · · Score: 1

      " ICANN needs to figure out an enforcement policy. Perhaps it should order the root servers to stop accepting new registrations from registrars not following the rules" "

      Nomenclatural nit: root servers contain lists of tld servers, the servers that serve up com/net/org/de/uk etc.

      You mean "tld servers" not "root servers".

      But, the real way they do this is send a letter to the registrar telling them to knock it off. If they don't they can pull their accreditation and the registrar is no longer a registrar.

      There is a contracts enforcement officer at ICANN. You can see him in the video on the botto mof this page: http://rs79.vrx.net/opinions/internet/domains/eyestar/icann/inside/

      --
      Need Mercedes parts ?
  9. Re:Try this: Don't get suckered in my the marketin by jpmorgan · · Score: 4, Insightful

    It's a near perfect market, in the economic sense. The barrier to entry into the registration business is almost nil, it's all just some data processing. And as economics tells us, as a market approaches 'perfection', profit margins approach 0%. So it's not surprising that some registrars are resorting to shady business practices; the only people who can make money in the registration business are those who are willing to do a little lying and cheating.

  10. registrars by Mortgage · · Score: 0, Troll

    What a bunch of monkeys, never fair for the little guy

  11. Perhaps ICANN needs the force of law. by tjstork · · Score: 1

    The whole point of the internet is that its something the private sector can sort out... but, if Godaddy and ICANN cannot sort out their differences, and with ICANN being the authority the Gov't put in charge, then, the Congress needs to take this matter up. If Godaddy wants to thumb its nose at regulatory bodies, let them do it at least before ones that can suspend their license to operate and levy fines.

    --
    This is my sig.
    1. Re:Perhaps ICANN needs the force of law. by vertinox · · Score: 5, Insightful

      but, if Godaddy and ICANN cannot sort out their differences, and with ICANN being the authority the Gov't put in charge, then, the Congress needs to take this matter up

      Do you really want congress deciding who gets what web page?

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    2. Re:Perhaps ICANN needs the force of law. by Fyzzle · · Score: 1

      but, if Godaddy and ICANN cannot sort out their differences, and with ICANN being the authority the Gov't put in charge, then, the Congress needs to take this matter up

      Do you really want congress deciding who gets what web page?

      0.1% - Pat Buchanan

      The ballot was confusing.

    3. Re:Perhaps ICANN needs the force of law. by Daimanta · · Score: 1

      and more importantly, what happens if congress actually does something? Will other nations accept it or create their own "internet"?

      --
      Knowledge is power. Knowledge shared is power lost.
    4. Re:Perhaps ICANN needs the force of law. by Hurricane78 · · Score: 2, Insightful

      Well, in face of who would decide it otherwise: HELL YES!

      At least in theory, we could replace the government. But replacing any company? Never!

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    5. Re:Perhaps ICANN needs the force of law. by Glendale2x · · Score: 1

      ICANN has the power to pull accreditation. The problem is that they won't do it for the big guys. You'd better believe they would for a small company, though.

      --
      this is my sig
  12. Eu will screw them soon by unity100 · · Score: 3, Interesting

    wait until eu commissions take the matter into their hands when there are enough complaints. they brought microsoft onto the line about browsers. they can straighten up these shit too. jurisdiction issues ? what's wto good for ? i would be happy to see godaddy taught some manners.

    1. Re:Eu will screw them soon by Shatrat · · Score: 1

      More like the EU will get their cut of the money and things will continue they way they are going.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    2. Re:Eu will screw them soon by unity100 · · Score: 1

      too american, you are. that happens in america, where senators are bought before elected.

      in no case where eu fined something, it was allowed to go as it is.

      in last stint, they ordered microsoft to rip media player from their os releases. ms didnt comply. eu started fining them 500 k euro a day. suddenly, we found microsoft who is VERY relaxed and unobliging in u.s. swiftly comply with the eu decree.

      this is how eu "rolls in the shire" baby.

  13. Re:Try this: Don't get suckered in my the marketin by basementman · · Score: 2, Informative

    I tried to order a domain from GoDaddy once, after clicking through six pages of crap addons at checkout I decided the marginal savings wasn't worth it and moved to NameCheap.

  14. What can ICANN do? by greymond · · Score: 1

    What can ICANN actually do to enforce any rules they put into place? From reading the initial announcement it just sounds like the corporate idiots at my work who spout out "That's a violation of our company standards!!!" at our sales teams then do nothing because the sales guys are the ones who pay their salaries.

  15. Ignoring The Elephant In the Room by damn_registrars · · Score: 4, Informative

    The most profitable moves that registrars make in violation of ICANN rules are the ones that are almost never punished. Consider all the registrations that are issued with incomplete or outright bogus registration data, and how little ICANN has done about the registrars who are repeat offenders of that.

    There is a reason why your favorite evil spamming domain has bad registration data, and there is a reason why it will stay that way.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:Ignoring The Elephant In the Room by Coffee+Warlord · · Score: 2, Insightful

      And on the flipside, that evil spamming domain is pulling contact information from people who *do* have legit info in the fields. Is it any wonder why people don't want real data in their whois record?

    2. Re:Ignoring The Elephant In the Room by Quirkz · · Score: 1

      No kidding. I don't see why my owning a domain means my contact information needs to be public to the world. Nor do I see why I should pay a $10 ransom to have that data made private.

    3. Re:Ignoring The Elephant In the Room by damn_registrars · · Score: 1

      that evil spamming domain is pulling contact information from people who *do* have legit info in the fields

      For one, I doubt that the spammers are really pulling much information from WHOIS records. Sure, they do use it, I don't see any reason to expect that they do not. However I suspect they get better returns on their time by using google to crawl through forum posts and other such things that tend to have email addresses in them.

      That said, I am sympathetic towards people who want to protect their privacy from publicly accessible WHOIS records and people who might use that information for nefarious purposes. I do believe there is a reasonable compromise that can be made between for-profit web domains (who IMHO should be obliged to have legitimate contact information in their records) and non-profit or hobby domains (who generally I would say should be eligible for obfuscation services).

      --
      Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    4. Re:Ignoring The Elephant In the Room by Phroggy · · Score: 1

      However I suspect they get better returns on their time by using google to crawl through forum posts and other such things that tend to have email addresses in them.

      It's not their time, so they don't have to care what the returns are. Setting a botnet to pull e-mail addresses out of WHOIS doesn't cost anything except the price of renting a botnet from the Russian mafia, but they can probably find a way to get it for free.

      I do believe there is a reasonable compromise that can be made between for-profit web domains (who IMHO should be obliged to have legitimate contact information in their records) and non-profit or hobby domains (who generally I would say should be eligible for obfuscation services).

      And which of these two categories would you put spammers in?

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    5. Re:Ignoring The Elephant In the Room by damn_registrars · · Score: 1

      It's not their time, so they don't have to care what the returns are.

      True, they don't exactly have someone at a keyboard typing in 'whois aaaaaa.com' all the way through 'whois zzzzzz.com' and dumping the results somewhere. However I don't think it is reasonable to assume the spammers to be idiots, either. They are, after all, in the business of spamming to make money so they will choose the action that is most profitable.

      Setting a botnet to pull e-mail addresses out of WHOIS doesn't cost anything except the price of renting a botnet from the Russian mafia, but they can probably find a way to get it for free.

      Probably true as well.

      However, if we assume that the spammers are fairly intelligent people - rather than assuming they are idiots - we could come to the conclusion that they know that the email addresses in WHOIS records are likely to be amongst the more intelligent people on the internet. Hence the spammers would realize that these people who have email addresses in WHOIS records are not amongst the people most likely to buy a spamvertised product.

      I do believe there is a reasonable compromise that can be made between for-profit web domains (who IMHO should be obliged to have legitimate contact information in their records) and non-profit or hobby domains (who generally I would say should be eligible for obfuscation services).

      And which of these two categories would you put spammers in?

      Spammers are, undoubtedly, trying to make money. They don't send out spam just to piss you off; they send it out because someone is paying them to do it.

      Though at this point I should make an important distinction that I may not have been adequately clear on earlier. There is an important difference between spamming domains and spamvertised domains.

      I would argue that the former is more nebulously defined, and not necessarily worth putting great effort into finding the identity of. The latter, however, should be easy to find the identity of via a WHOIS search. Unfortunately, there are several registrars who are in cahoots with the spammers themselves and sell domains to spammers with intentionally bogus records. And by the time a complaint is logged with ICANN over the bogus records at the registrar, the domain has already been shut down in some other way.

      Although after that happens, nothing is done about the registrar that intentionally and knowingly violated the accreditation terms that they agreed to with ICANN. Indeed, even though a single domain was just shut down, the same registrar likely has several dozen more that they sold to the same spammer (or spamvertising company as it may be) that will take months or years more to be all shut down. And all of those domains have bogus registration data as well.

      So in the end, the registrars will continue to ignore the rules, and nothing will be done. And this game will be even worse when ICANN starts selling gTLDs; but that is for another conversation.

      --
      Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    6. Re:Ignoring The Elephant In the Room by Phroggy · · Score: 1

      They are, after all, in the business of spamming to make money so they will choose the action that is most profitable.

      That makes sense when you have limited resources and have to prioritize. Spammers steal other people's resources, so they do not have to prioritize; they can do it all at once. Also, since there are many spammers, one spammer might take an approach that nobody else is taking - for example, if everyone else is scraping addresses off the Web, somebody will start harvesting from whois records just because nobody else is doing it.

      ...we could come to the conclusion that they know that the email addresses in WHOIS records are likely to be amongst the more intelligent people on the internet.

      Spammers sell lists of addresses. Their buyers don't have to know where the addresses came from. Selling lists of addresses of people who hate spam is still a profitable business.

      Spammers are, undoubtedly, trying to make money. They don't send out spam just to piss you off; they send it out because someone is paying them to do it.

      That depends on the spammer; they're not a homogenous group. Making money may be goal #1, but if that fails, pissing you off is not off the table.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    7. Re:Ignoring The Elephant In the Room by sjames · · Score: 1

      Of course there's register.com's borderline fraudulent snailmail "renewal" notices.

      That and I certainly do NOT want my home phone number at the fingertips of every nut case in the world who might feel mortally offended by the particular shade of off white on my page.

  16. Re:Try this: Don't get suckered in my the marketin by BikeHelmet · · Score: 3, Informative

    The cheapest legit Registrars I've found were just over $10. The ones cheaper than that don't offer any privacy.

    I'd never use a registrar like GoDaddy. Their privacy is totally fake - anyone can phone in and get your info.

  17. So what's a good one? by KikassAssassin · · Score: 1

    Here's my question: This article lists some of the domain registrars that are performing shady practices, but what about a list of registrars that are playing by the rules and won't try to screw you over in some way? Or is the entire system such a mess now that there are no good ones left?

    1. Re:So what's a good one? by rs79 · · Score: 1

      Try http://www.dynadot.com/ and verisign seem to be ok. I dunno about the rest.

      --
      Need Mercedes parts ?
    2. Re:So what's a good one? by SpeedyDX · · Score: 1

      I was referred to NearlyFreeSpeech.net by someone on /. in one of the previous GoDaddy horror stories, and I now use them for both domain and shared hosting. They've also got a neat little service called RespectMyPrivacy that provides a proxy contact service.

      Their customer service has been top-notch, their service is easy to use, and I've experienced maybe one or two short service outages during the past year that I've used them. The only complaint I have is that DNS resolution seems a little slow. It's not really a big deal for me though, so I'm still more than satisfied with their services.

  18. Block transfers after a registrant update by Spazmania · · Score: 1

    They still block transfers for 60 days after a registrant's contact update,

    I *want* them to do that for my domain names. Let's face it: passwords get hacked. Even yours. If the the registrar where *YOU* am the paying customer still holds the domain name, that damage can be promptly undone. Good luck getting [random non-English registrar] to undo a stolen name without going through months and thousands of dollars with the UDRP.

    In prohibiting this behavior, ICANN expresses a confidence in the system security which is unwarranted by the operational reality.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  19. The upside to this. by ACMENEWSLLC · · Score: 2, Interesting

    If you are registered with a reputable registrar...

    Say your registration for yourdomain.com expires and you've forgot about it because you were out on vacation for the last month and didn't see the e-mails.

    With Network Solutions, they will keep that expired domain around for me to renew, even after it expires. So I don't loose it to a cyber squatter.

    I've seen this with domains I've deliberately let go.

    If they aren't allowed to do this, then I'm screwed if I forget to renew one of my domains.

    I'm with the registrars on this one. It is a nice security feature.

    1. Re:The upside to this. by stuckinphp · · Score: 1

      Godady bill my CC on a regular and reoccurring basis 'forgetting' to re-register your domain should never happen, any other reason for keeping it around?

      --
      if only
    2. Re:The upside to this. by rs79 · · Score: 1

      "With Network Solutions, they will keep that expired domain around for me to renew, even after it expires. So I don't loose it to a cyber squatter. I've seen this with domains I've deliberately let go. If they aren't allowed to do this, then I'm screwed if I forget to renew one of my domains. I'm with the registrars on this one. It is a nice security feature."

      What I find interesting is the original article was about a specific not so great registrar, which quickly morphed into an all out frontal attack on godaddy seemingly because of the bredth of dismay, with a twinge of the very predictable "oh and screw verisign too" for nothing other than a suspicion.

      But I'll second the above, I feel like I have a fighting chance with NSI.

      I still haven't got used to calling them verisign and I probably wont.

      FTC disclaimer v1.0: just a happy customer.

      Having said that, I still think this whole registrar registry split has been more trouble that it's worth if you were to actually measure it. All it's done is prove you can get worse service for less money. Frankly I could have guessed that.

      --
      Need Mercedes parts ?
    3. Re:The upside to this. by icsx · · Score: 1

      Your domain is your responsibility, just like your password to any site you visit to or any bill you wish to pay. If you do not renew your domain in time, it's your own loss. If the domain really is important to you, this would never happen.

    4. Re:The upside to this. by sjames · · Score: 1

      ICANN will allow them to speculatively renew the domain for you, but they have to let it transfer IF the normal approval procedures are followed. They can easily block the squatters without blocking you from making the transfer. They can do that without violating any ICANN rules or policies.

  20. Network Solutions could be replaced by DJRumpy · · Score: 1

    I can't help but think that should Network Solutions disappear tomorrow, within a day, there would be a whole slew of companies willing to fill the void.

  21. Re:Try this: Don't get suckered in my the marketin by TubeSteak · · Score: 2, Informative

    And as economics tells us, as a market approaches 'perfection', profit margins approach 0%.

    Economic (supernormal) profit approaches zero.
    Normal profits are the opportunity cost of your time/money/labor/etc.
    Since they are considered a cost, normal profits are maintained even in a perfect market at equilibrium.
    [/nitpick]

    --
    [Fuck Beta]
    o0t!
  22. It's been years that godaddy is like this by Anonymous Coward · · Score: 0
  23. Just use gandi.net by Sloppy · · Score: 0

    Gandi.net: the ultimate No-Bullshit registrar, in my experience.

    Godaddy's bullshit only happens to Godaddy customers. And Godaddy customers are people who don't know how to use Google to find out who sucks and who doesn't. I'm not saying what Godaddy does is right, but it's like using Windows: if you look before you leap, you'll quickly realize how dumb leaping will be.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    1. Re:Just use gandi.net by Skuto · · Score: 1

      Seconded. Another 100% satisfied gandi.net customer here.

  24. Re:Try this: Don't get suckered in my the marketin by jpmorgan · · Score: 1

    Good nitpick. :-)

  25. Re:Try this: Don't get suckered in my the marketin by DragonWriter · · Score: 1

    It's a near perfect market, in the economic sense. The barrier to entry into the registration business is almost nil, it's all just some data processing. And as economics tells us, as a market approaches 'perfection', profit margins approach 0%. So it's not surprising that some registrars are resorting to shady business practices; the only people who can make money in the registration business are those who are willing to do a little lying and cheating.

    Actually, you are illustrating that it quite far from a "perfect market". A perfect market requires perfect information (and, particularly, that the perceived utility that purchasers have when making purchase decisions perfectly aligns with the experienced utility they derive from purchases.)

    In a perfect market, sellers could not resort to deception (either through dishonesty or simple omission) to manipulate purchase decisions.

  26. Re:Try this: Don't get suckered in my the marketin by Anonymous Coward · · Score: 1, Insightful

    The cheapest legit Registrars I've found were just over $10. The ones cheaper than that don't offer any privacy.

    I'd never use a registrar like GoDaddy. Their privacy is totally fake - anyone can phone in and get your info.

    Not everyone is looking for domain name privacy. I think it's sketchy to order online from a company that hides their domain name registration. I think it's an indicator of legitimacy when a business lists their correct name, address & contact info on a domain name registration.

  27. Re:Try this: Don't get suckered in my the marketin by BikeHelmet · · Score: 1

    Not everyone is looking for domain name privacy. I think it's sketchy to order online from a company that hides their domain name registration. I think it's an indicator of legitimacy when a business lists their correct name, address & contact info on a domain name registration.

    Yes, a business. Some of us are people.

  28. Re:Try this: Don't get suckered in my the marketin by aj50 · · Score: 1

    To see whether that's important to you, just ask the following question:

    Do I want people looking at my site to be able to contact me directly.

    Also consider the two following situations:
    1) Your website has been hacked and is showing a fake IRS "register your details to receive your tax rebate" form. Do you want someone to be able to tell you this, or do you want them to ask your hoster/registrar to pull your site?
    2) Your domain expires soon, competing registrars want to advertise to you to move your domain to them.

    Here in the UK, private individuals can specifically opt-out of including their personal information in the WHOIS record and that's available through nominet, no matter who your registrar is.

    --
    I wish to remain anomalous
  29. What registrar to use by Anonymous Coward · · Score: 0

    What's a good registrar to use? If providers like Godaddy are part of the problem.

  30. Re:Try this: Don't get suckered in my the marketin by lgw · · Score: 1

    1) Your website has been hacked and is showing a fake IRS "register your details to receive your tax rebate" form. Do you want someone to be able to tell you this, or do you want them to ask your hoster/registrar to pull your site?

    Do you want someone to visit your home at night, armed and drunk, to demand that you give them the refund you promised?

    --
    Socialism: a lie told by totalitarians and believed by fools.
  31. Re:Try this: Don't get suckered in my the marketin by xant · · Score: 1

    "Make their money up"? You mean that onerous cost of using CPU cycles and a few bytes of bandwidth to automatically process my registration? The marginal cost of a new domain is like 0.000003 dollars.

    --
    It's rare that you're presented with a knob whose only two positions are Make History and Flee Your Glorious Destiny.
  32. Shame on ICANN by shentino · · Score: 1

    Ok, registrars are flagrantly violating ICANN rules and are thus probably in breach of their registrar contracts.

    Why the hell is ICANN not revoking the shit out of them?

    1. Re:Shame on ICANN by rs79 · · Score: 1

      Na, if you really want shame on ICANN it's for that bilderberg-clinton-bildt-dyson connection. If the tinfoil crew get hold of this they'll get anonymous to do something awful and it will make a big miss. Even the appearance of these sorts of things shouldn't exist.

      And if you're going to have a regulatory clusterfuck like ICANN manage a franchise like .com and since it seems to fit the definition of a franchise under the FTC, have them regulate it. They sorta have a legal obligation to, and they don't need a burn rate of $250K a day to do it.

      --
      Need Mercedes parts ?
  33. Re:Try this: Don't get suckered in my the marketin by Anonymous Coward · · Score: 0

    I am curious about your comment and godaddy's privacy. I was under impression there was no privacy in general to domains but goaddy would would charge you money so that the official information is kept by them and law enforcement would have to make a request to get that information. This is a valid question I am curious are you saying that anyone can get your info besides law enforcement even if you pay for their premium service I guess you would call it?

  34. hmmm... by kojikeneda · · Score: 2, Interesting

    hmmm.. sounds like someone didn't read their own links. When you change the registrant at Godaddy it asks you to confirm that you won't be able to transfer the domain name.As stated in the ICANN policy " A registrantâ(TM)s objection to transfer is not valid unless it is obtained voluntarily.". No one makes you change the registrant prior to transferring the domain name. Simply change it after you make the transfer.... duh.

  35. Be serious! by Anonymous Coward · · Score: 0

    So the ICANN must be serious in their business and suspend GoDaddy and Register's accounts.

    Because there is no consequence at all is why those thieves do whatever they want with our domains.

    I use ThePlanet.com to register my domains and never had a single problem.

  36. got screwed by register.com and paypal by meisdug · · Score: 2, Interesting

    I got an ad in the snail mail from register.com offering a free domain registration, no further commitment. However, you need to provide a credit card so they could continue billing after the first year....at a rate of about $50 per year. I had a debit card about to expire in a couple months, so I thought, great, I'll take this free domain name, transfer it somewhere cheaper within the first year, and just let nature take it's course with register.com. I had little trouble getting the authorization code to transfer, just some extended hold time on the phone. But, what really got me, was after the first year when they billed my card, my expired card, and it went through. My card was a debit card from Paypal. I contacted them and they refused to correct that charge to my expired card saying it was a recurring charge and basically that expiration dates don't matter. I was pissed.

  37. Re:Try this: Don't get suckered in my the marketin by u235meltdown · · Score: 1

    Is that 0.0003 U.S. cents or 0.000003 Verizon cents?

  38. Re:Try this: Don't get suckered in my the marketin by Anonymous Coward · · Score: 0

    IRS
    Â
    UK
    Â

  39. No enforcement by Aceticon · · Score: 2, Insightful

    Rules and Laws without Enforcement are not worth the paper they're written on.

  40. Re:Try this: Don't get suckered in my the marketin by petermgreen · · Score: 1

    Do I want people looking at my site to be able to contact me directly.
    Yes at an email address that I check when i've got time, not at my low traffic important email address and not by phone or in person.

    1) Your website has been hacked and is showing a fake IRS "register your details to receive your tax rebate" form. Do you want someone to be able to tell you this
    Yes

    2) Your domain expires soon, competing registrars want to advertise to you to move your domain to them.
    Hell no, i'm happy enough with the registrars I use at the moment and i'm not going to trust someone who contacts me in that manner anyway.

    Here in the UK, private individuals can specifically opt-out of including their personal information in the WHOIS record and that's available through nominet, no matter who your registrar is.
    I think that only applies to uk domains though, since the sites i'm involved with aren't really country specific and i've had the names for ages anyway i'm kinda stuck with .com/.org/.net .

    --
    note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  41. No enforcement^2 -- ICANN must grow a pair by FreakyGreenLeaky · · Score: 1

    Geez, for a while there I thought I was the only one having this problem. I have tried (and failed) to transfer domains away from Network Solutions. I've given up and stayed with NS (for those domains registered with them in the first place) because I just don't have the time nor energy to fight with them any more.

    Registrars like NS have people by the balls because they know there is no enforcement of the rules.

    Nothing will change until ICANN grows a pair.

  42. What to do? by sherriw · · Score: 1

    The complaints about the big guys continue to roll in, and yet no one seems able to give me a good, trustworthy alternative that doesn't rip you off. I don't need hosting, only domain registration and SSL certs. Even the ones that some people like seem to have something shady going on- like no phone number provided (like Gandi). So, I'm still waiting... yes the big guys are bad, but that's all we have it seems. Which is why they can get away with it.

  43. GoDaddy.com can 'u know what' by Anonymous Coward · · Score: 0

    I have had past experience with GoDaddy.com not wanting to transfer a domain name that expired after the transfer request was initiated and trying to extort $80 from me for 'unlocking' my domain. I took 10 minutes off my busy day, wrote ICANN a nice letter explaining who my register was and the issue I was facing, and within a week, GoDaddy's customer service was personally calling me to let me know, they wanted to resolve that matter quickly. GoDaddy.com tried to pull same BS again by locking my domain for 60 days, just because I updated my contact information, after a transfer request was initiated. Just had to do a little ICANN name dropping, and my issue was fixed that day.

    I think ICANN can't do much on its own, since its basically at the mercy of all the big registrars. However, if enough people knew about the ICANN rules and the role a registrars plays, I think the registrars would start to get in line, or fear loosing customers. But as it currently stands, with all the cheap domains, Joe Average wanting a domain name for themselves, and those that willingly pay the registrars, ICANN is sort of stuck between a hard place and a rock.

  44. officially one of the 'screwed' by SkyLeach · · Score: 1

    I registered skyleach.com in the 90s (forget the exact year now) but when I tried to move it to a cheaper registrar my transfer was denied and my domain was locked. Of course, since it had some decent traffic, espcially surrounding anything conerning battletech, it was purchased out from under me. A squatter has been sitting on it since.

    The practice is anticompetative and dishonest and should be stepped on, HARD.

    -SL

    --
    My $0.02 will always be worth more than your â0.02, so :-p
  45. AT&T by gd2shoe · · Score: 1

    "Can I speak to tier 2?"

    Seriously. If you're on Slashdot and are halfway knowledgeable (you've already power-cycled the DSL modem, trouble-shot your local network, etc) this is by far the best way to get your DSL service fixed by them. Their first line of operators only know how to read from a script. Their Tier 2 people have an actual clue about what is going on.

    And when they say they're running a "line test", in certain locales that can reset local hardware. They may come back saying that they saw no problem, but the issue will mysteriously disappear. Be assured that it will come back, and you'll need to call them again.

    --
    I won't join Slashcott. OTOH, If Beta goes live, I just won't be back until it's fixed. Sorry Dice.
  46. The system is getting worse. by MikeFM · · Score: 1

    I lost several domains I've had for years - I paid to renew them with Yi.org, the reseller and DNS host, and while they charged me they never did the job. I contacted eNom, the registrar, and they made excuses as to why they they couldn't help me. They still held the domains in my name - for some domains they offered to fix it if I paid $160 extra fee each and some they flat out claimed they could do nothing. In the end I lost some and finally figured out I could grab them back on their partner NameJet for a mere $69 extra each. I never got a refund from Yi either - they stopped responding to customer service requests.

    Another place I had some domains at, 1&1, locked the domains so I couldn't use them, transfer them, or renew them because I canceled my hosted server I had with them. I think this was just a case of a really bad user-interface and customer service.

    All in all I've had bad luck with domains in the past couple years. Before that, for the previous 10+ years with multiple registrars, I don't remember ever having an issue.

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
  47. Re:hmmm... but it stupid not to! by jerunamuck · · Score: 1

    I've been at the ass end of several transfers where I was told by my client (selling their web site) not to change the contact information since that would hold up the transfer. In all but one of these situations the new owners simple left me as the contact (in violation of ICAN policy). When the domains come up for renewal they will change only the billing contact and leave me as everything else.