Amazon UK Refunds Windows License Fee, With Little Hassle

christian.einfeldt writes "Alan Lord, a FOSS computer consultant based in the UK, has announced that Amazon UK honored his request for a refund of the Microsoft license fee portion of the cost of a new Asus netbook PC that came with Microsoft Windows XP. Lord details the steps that he took to obtain a refund of 40.00 GBP for the cost of the EULA, complete with links to click to request a refund. Lord's refund comes 10 years after the initial flurry of activity surrounding EULA discounts, started by a blog post by Australian computer consultant Geoffrey Bennett which appeared on Slashdot on 18 January 1999. That Slashdot story led to mainstream press coverage, such as stories in CNN, the New York Times Online, and the San Francisco Chronicle, to name just a few. The issue quieted down for a few years, but has started to gain some momentum again in recent years, with judges in France, Italy, and Israel awarding refunds. But if Lord's experience is any indication, getting a refund through Amazon might be as easy as filling out a few forms, at least in the UK, without any need to go to court."

Comments

US?

[Niris]

So this should work in the US, too? I'm looking to buy a new laptop sooner or later, but I sure as hell won't be using Windows. A refund would be prettty awesome.

Re:US?

[poetmatt]

The thing is, I imagine the license fee is quite variable. I've heard 40$ us, 80$ us, and other numbers, not to mention based on the version of windows that happens to be included (you'd not expect the same for ultimate vs home edition).

Anyone else care to correct me or provide more info (I'm sure people are more familiar with this than I am)

Re:US?

[Fross]

The issue is the OEMs being strongarmed into forcing it into builds whether people want it or not. Imagine whenever you bought a car, from any manufacturer, you got beaded seat covers in them. And you hate beaded seat covers. And you still had to pay for them, even if you threw them away immediately. You tried to get them to sell you the car without beaded seat covers to save $40, and they refused, because if they didn't, the beaded seat cover manufacturers would stop licensing them to sell them, then they couldn't sell cars to the other people who DID want beaded seat covers.

Sounds a bit ridiculous that way, huh? Despite the fact 95% of people dislike beaded seat covers I'm sure :)

Re:US?

[rockout]

and at least 10 different local companies (who also sell built to spec PCs, sans OS if I want).

Not exactly. I'm casual friends with a guy who co-owns one of those local shops. They do sell built-to-spec PCs. They're basically forced to sign a contract with MS that states that if they sell PCs with Windows on them, than EVERY pc they sell will have Windows on it. In other words, they're not allowed to sell PCs with no OS or with only Linux pre-installed. Micrsoft says "You wanna sell PCs with no OS? No problem. But you won't be getting OEM copies of Windows from us. Good luck."

I'm just saying, if you're a local shop that plays by Microsoft's rules, it's not as easy as you think to get people PCs with any alternatives. Sure, you could blow off that particular rule, at your own peril.

More specific how?

[omnichad]

US means United States according to the ISO 3166-1 International standard for 2-letter country code abbreviations. Is there some other standard I don't know about? These same codes that are used to define the TLDs of every country that has one... Why am I feeding the trolls?

Re:variable

[scubamage]

Really? I remember arguing with dell for close to an hour a few years ago that I didn't want an OS. I told them I wanted a blank hard drive. They told me they couldn't do it. I asked to speak to a manager, and they affirmed the lower person's statement. Maybe this has changed since?

Chat with Newegg Customer Support

[Polarism]

Copy Print Exit 4:58:39 PM CustomerChristian Initial Question/Comment: Rebates 4:58:44 PM SystemSystem Jeremy has joined this session! 4:58:44 PM SystemSystem Connected with Jeremy 4:58:44 PM SystemSystem Hello my name is Jeremy. How may I help you today? 4:59:20 PM CustomerChristian Hi there, I was reading an article about how amazon refunded the microsoft OS price for a netbook that was purchased. http://www.theopensourcerer.com/2009/07/21/getting-your-microsoft-tax-refunded-1010-for-amazon-uk/ 4:59:35 PM CustomerChristian I was wondering whether Newegg would do that on a laptop I ordered, because I don't accept the EULA. 5:00:34 PM AgentJeremy We do not offer this return. 5:01:02 PM CustomerChristian Didn't think so. :) Perhaps one day when EULA's are challenged in court we can get this fixed. Until then, viva la microsoft tax eh? ;) 5:01:49 PM AgentJeremy Do you have any other questions, or is there anything else I can assist you with today? 5:01:53 PM CustomerChristian Nope, thanks. Send Session ID: 658231 Question40 Pick one of the following options: OK Cancel Timeout40 Do you wish to continue this chat session? Continue Session End Session