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Verizon Asks Court To Affirm 'Most Reliable' Claim

suraj.sun writes "Verizon has asked a court to affirm its claim to be 'America's Most Reliable 3G Network.' From the article, 'Verizon Wireless, a joint venture of Verizon and Vodafone Group PLC, asked a US court for a judgment that its advertising claims to be "America's Most Reliable 3G Network" were truthful, which rival AT&T called "misleading" on Monday. In papers filed in US District Court in Manhattan, Verizon said assertions on July 1 by AT&T Mobility LLC, a unit of AT&T, that its advertising was false could not be supported. AT&T, which has its principal business in Atlanta, had filed the challenge with the National Advertising Division of the Council for Better Business Bureaus. Verizon Wireless said its claims of having "America's Most Reliable 3G Network" and "America's Best 3G Network" and "America's Most Reliable Wireless Network" are "truthful, accurate and substantiated" and do not violate the trademark law known as the Lanham Act. It said that AT&T's challenge "relies on the incorrect premise that speed is an essential element of the standard for measuring network reliability.'" I can only hope that at some future date a court will decide which light beer truly is the best tasting.

11 of 111 comments (clear)

  1. TFS: Which light beer truly is the best tasting by Mr.+Beatdown · · Score: 3, Funny

    I'm more interested in which is least filling.

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  2. It's called puffery by BadAnalogyGuy · · Score: 4, Informative
    1. Re:It's called puffery by Pinckney · · Score: 3, Insightful

      But isn't reliability an objective quantity? Percent downtime, for example, would be an obvious way to measure reliability. From the same wikipedia page you linked to, both cheapness and safety are listed as objective rather than subjective claims and therefor not puffery; this would seem to be the same.

  3. I'm not even a huge fan of 3G anymore by bbhorrigan · · Score: 3, Informative

    It does not even seem noticeably faster from EDGE, and for tethering it is just barely faster then EDGE or 1XEV. All I've found 3G good for is killing my battery.

  4. Light beer by Stele · · Score: 3, Informative

    I can only hope that at some future date a court will decide which light beer truly is the best tasting.

    It's quite possible that none of them are the best tasting. You need flavor to actually have taste, don't you?

    </off-topic>

    1. Re:Light beer by Foolicious · · Score: 4, Insightful

      Don't ever *EVER* call beer off-topic, alright?

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  5. AT&T should focus by wardk · · Score: 5, Informative

    on fixing their

    1. inadequate network
    2. price gouging
    3. treating iPhone users differently than other customers (see 2)
    4. crappy support (see 1)

    I have an iPhone, an original, I love it. but I am SERIOUSLY considering an alternative as I am just flat out disgusted with AT&T and APPLE for their behavior.
    FWIW, our home has 4 Macs, and no PCs.

    the iPhone needs to be opened up to other carriers, plain and simple.

    in my humble opinion, AT&T/Apple isn't a whole lot different than a mob operation and should be broken up with extreme predjudice.

    the bigger question I have is why does the Fed allow phone carriers to consistently scam their citizens?

  6. This is a court case? by oahazmatt · · Score: 5, Funny

    We're seriously wasting the court's time with this? Here's how I hope it plays out...

    Verizon: We're the best.
    AT&T: Nuh-uh!
    Verizon: Yeah-huh!
    AT&T: Nuh-uh!
    Judge:: Damn it! Both of you shut up! The court finds both carriers are limited to using Edge! Verizon may only use the phrase "Home of the Crap Lobster" and AT&T can only use the phrase "That's what she said"!
    T-Mobile: Good call, your honor. Catherine Zeta-Jones will be by tonight as promised.

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    find their privates are on the Internet.
  7. Re:A decision I would support... by hedwards · · Score: 3, Insightful

    Didn't you notice that they wanted speed excluded? You can get a "reliable" pretty much anywhere if you drop the speed requirement low enough. Being able to depend upon a reliable amount of bandwidth is definitely a part of reliability.

    AT&T around here isn't going to be winning any reliability contests, but they seem to have a point in this case.

  8. Re:A decision I would support... by CannonballHead · · Score: 3, Insightful

    Being able to depend upon a reliable amount of bandwidth is definitely a part of reliability.

    That depends on how you define "reliable." When you talk about a "reliable old car" you're not saying "I can go 60mph in this thing any time I want." When you talk about a "reliable old computer" you probably aren't referring to speed. When you talk about hardwired phone lines being "reliable" you aren't talking about voice quality, you're talking about it always being available even during power outages. When you talk about a "reliable" network... speed isn't necessarily the issue. Whether or not it is usable is the issue... obviously, 0kb/s isn't very usable, either, but 5kb/s is. Maybe not to watch movies, I suppose.

  9. Let's throw in a ruling of 'Biggest Assholes'.... by daoine_sidhe · · Score: 3, Informative

    Seriously, I don't care if the only other 'network' I have is a pair of goddamned tincans and some dental floss, I will never, under any circumstances, do business with any division of Verizon again after my experience with their Wireless division. I used to be a Unicel customer prior to Verizon purchasing them. I was a Verizon customer for about 1.5 days before their craptastic completely locked down phones and (at least in my area) truly sub-par voice quality just drove me crazy. Despite having the paperwork from both Unicel and Verizon saying that I had thirty days to cancel service, they jacked my bill from the ~$180 (three lines) to ~$650 due to 'early termination fees' and the like. When I complained they agreed to drop it to $380, never sent a new bill detailing the charges, and sent it directly to collections within a week. I'm still fighting with them over this, and I will never, ever allow myself to be suckered into anything with them again, I don't care if the service is free and comes with a solid gold ruby encrusted phone that grants wishes. Fuck Verizon and fuck their service. If Verizon was a person I wouldn't piss down their throat if their heart was on fire.