Digsby IM Client Quietly Installs Badware
An anonymous reader writes "IM company Digsby has quietly included malware in an update to their client software that utilizes users' computing power and bandwidth while idle for a quick buck. When questioned, developers at Digsby claim that they have done no wrong and that users should not complain because the client software is 'free.'" The money-making distributed computing software is in addition to six "crapware" apps that users must refuse during installation. The terms of service that no one ever reads does describe the CPU- and bandwidth-robbing moneymaker, and its off switch is located behind the "Support Digsby" menu item.
It's not free if it's not open source.
Free or not, hiding (or not mentioning it, or putting it in the .000001 point fine print, or burying it in a 100 page EULA - IOW: obscuring the truth) something that you know people will object to is deceptive, dishonest and wrong. You have to ask yourself, would people not install my "free" software if they knew what it was doing - if the answer is anywhere close to yes, you have a moral obligation to reveal the details.
This is part of the bargain - if you give away something for "free" and advertise it as "free", it needs to be "free" - as in not just that the costs are hidden. Otherwise, it really is a Trojan Horse.
Don't reap the goodwill of the public when you're secretly using them.
DISCLAIMER: This post was not checked for speling and grammar- if you complain- you're a whiner
If you've paid for your software, you can usually [expect] that they wont fuck you over with that crap
So why are there ads in some PC games that cost over fifty bucks to buy?
Free Martian Whores!
... if someone were to hack the malware. It would be very bad if they changed it so it downloaded copyrighted stuff, say whole CDs of recent music, to Digsby's machines, and then sent email to RIAA saying it's there. It would be a very, very bad thing indeed if this were then redistributed and thousands of unsuspecting people installed it and remained unsuspecting as the usually do, while it did its job then erased itself, because otherwise it would have been a Simply Awful very, very bad thing.
"I may be synthetic, but I'm not stupid." -- Bishop 341-B
Agreed, and in the meantime, let them know why nobody is going to use their IM Client anymore.
bugs@digsby.com
http://forum.digsby.com/
Here's your problem:
In other words, they told you about it in documentation you agreed to and said your read but didn't. This sounds kind of familiar. I think it is because of all the people I have heard say "I didn't know that was in the contract. I signed it but didn't read it. You know, just like all those people with the "sub-prime" adjustable rate mortgages that ballooned after 2 years.
It is called due diligence and everyone should practice it, not just lawyers and businesses.
There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
I know in computing it's fashionable to make up words, but badware? That's just crap. Besides, there's already a suitable word: malware.
No colour or religion ever stopped the bullet from a gun
users should not complain because the client software is 'free.'
A malware spreader saying this is like a person who knowingly spreads HIV saying his victims shouldn't complain because they got sex for free. I was going to say "rapist" but digsby doesn't install via drive-by download.
Unfortunately, paying for software protects you from "that crap" to roughly the same degree that paying for cable protects you from ads, or paying for DVDs protects you from involuntary trailers...
Bullshit, they'd cost the same as they ever did except they figured out they could add ads for just about nothing and increase their profit margins even more.
If you really believe that in-game advertisements subsidize the cost of games then you really are ignorant.
"linux is just DOS with a UNIX like syntax" -- Galactic Dominator (944134)
Laptop users also get less battery life.
Unless you've done the market research, studied the budgets of the developers, guaged the economy, researched the public willingness to buy games that have ads, and considered inflation and any number of other factors, your opinion is worth about as much as anyone else's. Acting like it's so blatantly obvious that your opinion is better than his doesn't put you in a very good light.
Whale
I'm not sure what the issue is. When I opened Digsby today, it updated and with in a few mins it displayed a message directing me to a FAQ. It clearly tells you how to disable the feature if you don't want it.
How many people do you know that actually ready the TOS before they purchase the product?
How many products do you know, that have a TOS you can read before purchasing?
They were caught doing this before, so much that users made a big stink on their forums and they had to respond with a public statement. Apparently they havent learned their lesson.
Then again its probably the only way they can stay in business so they'll do whatever it takes to make some money.
Either way... I dont care. I dont use the software. I did install it recently while looking for an alternative to pidgin.... I now regret that greatly.