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The Press Releases of the Damned

Harry writes "Once upon a time, Microsoft said that Windows Vista would transform life as we knew it. Palm said its Foleo was a breakthrough. Circuit City said firing its most experienced salespeople would save the company. And Apple said that Web apps were all that iPhone owners needed. I've collected the original press releases for these and other ill-fated tech announcements, and annotated them with the facts as they played out in the real world."

28 of 176 comments (clear)

  1. Not worth reading by Anonymous Coward · · Score: 5, Insightful

    The stupid "article" is spread over 8 pages. Slashdot should have some standards for posted articles... and no, I'm not new here.

    1. Re:Not worth reading by Shakrai · · Score: 4, Insightful

      and no, I'm not new here.

      Well obviously. "Anonymous Coward" has been here since the very beginning and has an even lower UID than CmdrTaco ;)

      I'll save everybody the trouble and just link to the only one that's remotely interesting. The AOL-Time Warner merger. How'd that work out again? I stopped getting three AOL CDs/disks a week so they must have done something right ;)

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    2. Re:Not worth reading by fuzzyfuzzyfungus · · Score: 5, Insightful

      The AOL/Time Warner thing was a colossal fuckup; but I have to hand it to the guys on the AOL side.

      AOL, purveyor of overpriced, under-performing dialup access and horrendous software to complete morons, managed to (just as it was becoming abundantly clear that dialup was doomed and that the internet at large was superior to the walled garden) convince Time Warner, a company with some actual hope, that they were worth an amazing amount of money.

    3. Re:Not worth reading by 0100010001010011 · · Score: 5, Informative

      AutoPager for FireFox or
      Re-pagination

      AutoPager requires 'plugin' scripts for sites (which there is one for technologizer). But it makes it look like one page.

      [header]
      page 1
      page 2
      page 3
      [footer]

      Re-pagination works on most sites I've tried it on (other than those damn Javascript "next" buttons). But it loads a copy of each of the pages.

      [header]
      page 1
      [footer]
      [header]
      page 2
      [footer]
      [header]
      page 3
      [footer]

    4. Re:Not worth reading by Verdatum · · Score: 4, Funny

      What the heck is AOL?

    5. Re:Not worth reading by DrXym · · Score: 3, Insightful

      The AOL/TW merger could and should have been a massive success. AOL was at the time THE premium content delivery network, and Time Warner has scads of content in print, music, video, TV - just the sort of thing people might pay to see. AOL was just starting broadband and Time Warner had the infrastructure. It really could have lead to a service where you got content and broadband all for some fairly reasonable price. But back to reality... AOL were supremely arrogant and didn't know innovation if it bit them on the ass (witness how they handled Netscape & Nullsoft). And Time Warner were an old school media conglomerate terrified of the internet. Neither side had a clue how to work "synergies" and the whole lot just collapsed in a heap. I'm sure Steve Case made a mint, but the whole deal was a disaster from the get go.

    6. Re:Not worth reading by teslar · · Score: 3, Informative

      Well obviously. "Anonymous Coward" has been here since the very beginning and has an even lower UID than CmdrTaco ;)

      If I remember right, the AC has an (internal) UID of 666 - which would by higher than CmdrTaco's 1 :)

    7. Re:Not worth reading by IPFreely · · Score: 5, Insightful
      If you are comparing AOL to the internet and modern ISPs, then you are completely correct.

      The thing with AOL is that it was around *before* the internet and those other ISPs. AOL came around in the age of the BBS.
      Everything was dial-up. Mail was tossed and copied around node to node. It was almost all local due to phone charges. What AOL did was make a national BBS, and put in local dial-up access points in most local calling areas. It was bigger than any other BBS of the time. It offered mail to any other AOL user, and mail bridges to most other networks (like compuserv). They had a GUI when everyone else was text based. You can't call them stupid for being the biggest provider in their market. Their problem was that the market changed.

      When the internet finally did grow up, AOL was already big. The problem is that the internet changed the online equation. Access became commodity. AOL had to rely on content. (That's why the TW deal). But eventually, the internet had more content too. So AOL is a leftover giant.

      I guess we could just expect them to rollover and die because they are outdated. But it's funny how many people don't want to do that, regardless of how outdated they are.

      --
      There is nothing so silly as other peoples traditions, and nothing so sacred as our own.
    8. Re:Not worth reading by Bat+Country · · Score: 3, Interesting

      Don't forget Compuserve who was the granddaddy of AOL and modern ISPs and the first to bring nationwide dial-up home computer network access to American families.

      I actually pulled the first open source program I ever used from a friend's dad's Compuserve after reading about it in a catalog listing from one of those generic BBS file collection CDs they used to sell.

      --
      The land shall stone them with the bread of his son.
    9. Re:Not worth reading by el_gordo101 · · Score: 5, Interesting

      Originally, they were a distributor of 3.5" floppies that could be re-formatted and re-used. They changed their business model when floppies fell out of favor and CDs became popular. It was then that they became the #1 polluter in the US by distributing millions of useless shiny plastic coasters to every man, woman, and child in the country, overwhelming landfills across the nation.

      --
      TODO: Insert witty sig
    10. Re:Not worth reading by Just+Some+Guy · · Score: 4, Interesting

      What the heck is AOL?

      The first major brand of malware. I worked tech support at an ISP in the late 90s, and occasionally you'd get a call from someone whose computer would no longer dial in. When pressed, they'd admit that they tried out "that AOL disk I got in the mail / found on the mall floor / found under my windshield wiper", and we'd sigh and tell them to find their Windows installation disk. There was no known way of uninstalling that junk other than by reinstalling Windows.

      A few stalwart customers would insist on re-trying the experiment every six months or so to see if the situation had improved, that is, whether the inferior dialup software to a substandard provider had suddenly stopped horking systems. It hadn't. We'd tell them that it was reinstall time again, they'd cuss, then we'd be good for another half year.

      --
      Dewey, what part of this looks like authorities should be involved?
    11. Re:Not worth reading by sjames · · Score: 3, Interesting

      AOL came along on the tail end of the BBS era. The internet was already going strong at universities and was getting off the ground for home dial-up accounts. They were the guy that shows up ready to party just as the hosts are getting ready for bed. Their business plan was practically expired before they launched.

      For years after, they pressed forward with their walled garden and hourly rates in the face of flat fee dialup internet counting on an overwhelming flood of marketing to overcome fundamental shortcomings in their product. Their customers mostly consisted of people who had never heard of the Internet and those who finally gave up after repeated attempts to cancel their account.

      Their marketing became so strident by the end, they were actually offering more free hours than existed in a month to get people to sign up and depending on making cancellation a bureaucratic near-impossibility to stay afloat. They were stupid to believe that a crazy huge marketing campaign could keep a fundamentally flawed service alive forever.

      In the process they made themselves synonymous with anything and everything that wasn't good about the Internet (including spam for quite a while). Their one and only real value (as "the free blank floppy of the month club") went away when they switched to sending CDROMS. Let's face it, once you have 4-6 of those, you just don't need any more coasters.

      The only reason they were expected to roll over and die is because they had already made it clear they were unable or unwilling to offer what the customer wanted to buy.

      Their crowning achievement was convincing TW (somehow) that they were worth $7000/U.S. household.

    12. Re:Not worth reading by Stupendoussteve · · Score: 3, Funny

      That's AOL keyword: slashdot to you.

  2. They were right.... by Anonymous Coward · · Score: 5, Funny

    Microsoft said that Windows Vista would transform life as we knew it.

    to a living hell!

  3. Ugh by sheepweevil · · Score: 4, Insightful

    8 pages and no printer friendly version (that I can find)? This is why /.ers don't RTFA!

  4. Generated with Print Screen for your pleasure! by jimicus · · Score: 5, Funny

    You'd think when people used screenshots of something they threw together in a word processor they'd at least turn off auto-spell check underlining so it doesn't stick out like a sore thumb.

  5. Sony by SpectreBlofeld · · Score: 3, Insightful

    Sony ditching their AI and other cutting-edge 'out there' research (like the Qrio and Aibo) to focus on media/entertainment. Sony Labs used to feel like one of those wicked Zaibatsus as described in Neuromancer.

    It happened shortly after they took on an American board member, incidentally.

    HP did much the same under Carly.

    ATT's Bell Labs, too.

    I hope Research in Motion's Perimeter Institute takes off. These corporate research labs are where we get all the best stuff!

  6. In defense of the Circuit City press release by elrous0 · · Score: 4, Insightful

    I used to write press releases myself in my younger days and often times you're stuck in a very difficult position of having to spin something that's very negative into something that at least doesn't make a bad situation even worse. Let's face it, there are only two reasons that companies ever lay off employees en mass: a budget cut that makes it unavoidable, or an attempt to streamline by removing an entire redundant or poorly-performing area or division. Private sector companies are loathe to admit the former, and so they almost always couch a large layoff as the latter.

    They do this because they know that, if they show weakness, their stock will tank and they'll have even MORE layoffs than they've already had. And laying off people is never easy to do. Despite the reputation that corporations have for being heartless, they are nonetheless made up of real human beings--very few of whom take any pleasure in having to throw their employees' lives into chaos (not to mention the real damage it does to the company itself and its projects).

    Of course, sometimes the stock still tanks anyway (savvy investors are rarely fulled by mere spin), but to publicly announce "Hey, we're going into the shitter" is still irresponsible. And the only alternative to "We're streamlining" or "We're facing cuts" is "We axed these people capriciously, just because we felt like it." So the choice is pretty clear.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:In defense of the Circuit City press release by name_already_taken · · Score: 5, Insightful

      Why is it that in this day and age the movement of the market (and the whole underpinnings of the global economy) is based on things like the perception of how someone wrote a press release?

      It's because investors and speculators are indeed crazy. People are sheep.

      My parents told me a story of how my grandmother flagged them down as they were driving down the street one day. They pulled over and my grandmother came over to the car, looked around to make sure nobody would overhear the sage investment advice she was about to reveal, and said "pepper's going scarce".

      There was a rumor amongst all the old ladies in town that there was a shortage of pepper, and so they were rushing out to the stores to buy all the pepper they could before it ran out. For a week or so, there was a real shortage of pepper in that city, because of all the old people rushing to buy it.

      Compare that to what happens to the retail price of fossil fuels when something just as ridiculous happens, and you can see that the people who have influence over the price of things are just a collection of irrational sheep. Once you realize that, it becomes clear as to how you can influence markets and prices if you have some money to invest in the right place or if you can say the right words in front of enough people.

      --
      Putting moderation advice in your .sig lowers your karma!
  7. Not just tech press releases by drseuk · · Score: 5, Interesting

    "Peace for our time" - Neville Chamberlain http://en.wikipedia.org/wiki/Peace_for_our_time == "Peace after 1946"

    "Mission accomplished!" George W. Bush http://en.wikipedia.org/wiki/Mission_Accomplished == "Mission not accomplished"

    "Titanic goes down: everyone safe" Daily Express, April 1912 http://www.newstatesman.com/200606190037 == well, even the Cameron film didn't distort reality quite that much.

  8. Re:It goes without saying... by jollyreaper · · Score: 4, Insightful

    ...that irrespective of the situation, press releases are never going to say "this sucks" or "this is completely unoriginal". A few of these are genuine oversights/lack of forward thinking (e.g. the iPhone app one) but the majority of them are standard marketing hyperbole that appears everywhere ("This cleaning product will TRANSFORM YOUR LIFE!").

    Life boils down to a question of whether people are talkin' the straight shit or just a line of bullshit. Bullshit pays more but the straight shit lets you look yourself in the mirror.

    The funny thing, people love the bullshit. They bullshit others, they bullshit themselves. It amazes me when someone does due diligence, get told something that's true but they don't like it. This big deal I'm salivating over, it's smarter to pass it up than get all my money tied up in it? Fuck you. What, you're saying my income can only support getting the fancy house and the car, not the house, the car, and the yacht? Fuck you twice-over, cocksucker.

    You get some exec with a grandiose plan, something that's really going to make his name, cement his reputation, there's no way of telling him it's just not that good of an idea. So any analyst who wants to remain employed will provide the analysis the boss wants to see, not what he needs to see. And this kind of warped, demented thinking will persist until objective reality makes itself known with all the subtlety of a ship foundering upon the rocky shore.

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
  9. And some comments on press releases... by PhunkySchtuff · · Score: 4, Informative

    My favourite, regarding the announcement of the iPod:

    No wireless. Less space than a nomad. Lame
      -- CmdrTaco

    1. Re:And some comments on press releases... by Bill,+Shooter+of+Bul · · Score: 4, Insightful

      Taco gets a lot of flack for that, but honestly I did agree with him. And I still do. The first Ipod sucked. Mac only, expensive as heck, not much storage space. But, it didn't stay sucky. It improved over the years, gradually adding features to make it appeal to more consumers. I'd say the release of the ipod with a usb interface for pc's was the ground breaking announcement. If you still thought they wouldn't make an impact then you should be made fun of.

      I mean, did anyone really think windows was going to be a hit after microsoft released windows 1.0?

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
  10. Re:Where are the slashdot articles? by Farmer+Tim · · Score: 4, Funny

    Who could forget Cmdr Taco's little gem?

    --
    Blank until /. makes another boneheaded UI decision.
  11. Re:Where are the slashdot articles? by Kozar_The_Malignant · · Score: 3, Funny

    ....or have slashdot never been wrong?

    We have never been wrong. It's just that some of our post refer to conditions in alternate universes. It's a geek thing.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
  12. Re:I wonder. by Anonymous Coward · · Score: 3, Informative

    As a PR/marketing flack myself, I'll freely admit that I'm an embittered mercenary, as I think most in the profession are. But the problem is not us marketing people; it's just the nature of the industry. 1) No one will read a press release unless it claims a huge benefit. No one reads press releases to begin with, but a press release that makes only modest claims will just get drowned out in the overwhelming 24/7 noise of the modern marketosphere. 2) No client will approve a release that makes him sound anything less than the reincarnation of Jesus Christ and his product anything less than the Holy Grail 2.0. 3) Selling is hard, stressful work. You can't afford to have a rational conversation with the public about the merits and demerits of your product, because your job is on the line if the sales curve slacks, so you've got to do your damnedest to sell the thing, no matter how awful it is.

  13. Re:It goes without saying... by datapharmer · · Score: 5, Funny

    Cocaine is not a cleaning product...

    Sure it is... it works great at getting that pesky cartilage stuff out of your nose.

    --
    Get a web developer
  14. Short Circuit by rumblin'rabbit · · Score: 4, Insightful
    I liked this part from the Circuit City story...

    The company has completed a wage management initiative that will result in the separation of approximately 3,400 store Associates. The separations, which are occurring today, focused on Associates who were paid well above the market-based salary range for their role. New Associates will be hired for these positions and compensated at the current market range for the job.

    How far up your butt does your head have to be to refer to a layoff as a "separation"? Such gutless prose deserves our complete contempt.

    It has been my experience that managers who lay off their best people to save money don't understand their business. This is what happens when you hire MBA's.