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Verizon Sued After Tech Punches Customer In Face

Posted by samzenpus on from the can-you-hit-me-now dept.

suraj.sun writes "A Verizon customer filed a lawsuit after the tech the company sent out got a little punchy. Instead of fixing the customer's problem, the tech allegedly hit him in the face. The New York Post says the tech attacked the customer after he asked to see some ID before allowing access to the apartment. From the article, '"You want to know my name? Here's my name," Benjamin snarled, slapping his ID card into Isakson's face, according to Isakson's account of the December 2008 confrontation. "The guy essentially snapped. He cold-cocked me, hit me two or three solid shots to the head while my hands were down," said Isakson, a limo driver. He said the pounding bloodied his face and broke his glasses. But things got uglier, Isakson said, when Benjamin squeezed him around the neck and pressed him up against the wall. "He's prepared to kill me," Isakson said. "That's all I could think of." The customer broke free and ran away. The Verizon tech then chased the customer until he was subdued by a neighbor who was an off-duty cop.'"

18 of 493 comments (clear)

  1. Dude by MyLongNickName · · Score: 4, Funny

    You got beat up by an IT guy. Either he is a paraplegic, elderly or both.

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:Dude by palegray.net · · Score: 5, Funny

      Calling Verizon techs IT guys is a bit of a stretch, don't you think? That's like calling a Comcast tech a "network engineer."

      --
      512 MB RAM, 20 GB disk, 200 GB transfer, five datacenters. $19.95/month.
    2. Re:Dude by Kierthos · · Score: 5, Funny

      That's better then most of the names we want to call them.

      --
      Mr. Hu is not a ninja.
    3. Re:Dude by snspdaarf · · Score: 4, Funny

      Hey, "lefty-loosey, righty-tighty" takes time to master.

      --
      Why, without your clothes, you're naked, Miss Dudley!
    4. Re:Dude by jbuck · · Score: 4, Funny

      I've never used a compass and signal meter to install an air filter... Then again, I'm a bit of a cowboy when it comes to air filters. Like to shoot from the hip. Ya know.

      --
      -whoa, I'm jones'ing for a sig right about now...
  2. So.... by sconeu · · Score: 5, Funny

    Can you !(*^&%$%^$#-ing hear me NOW????

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    1. Re:So.... by netruner · · Score: 5, Funny

      The previous post was brought to you by AT&T
      - Our service may suck, but our techs won't beat you up.

      --



      DISCLAIMER: This post was not checked for speling and grammar- if you complain- you're a whiner
    2. Re:So.... by Mordok-DestroyerOfWo · · Score: 5, Funny

      Can you !(*^&%$%^$#-ing hear me NOW????

      When reading this, did anybody else have the voice of Samuel L. Jackson going through their heads?

      --
      "Never let your sense of morals prevent you from doing what is right" - Salvor Hardin
    3. Re:So.... by Totenglocke · · Score: 4, Funny

      Can you !(*^&%$%^$#-ing hear me NOW????

      When reading this, did anybody else have the voice of Samuel L. Jackson going through their heads?

      I sure did! Then I heard him shout "VERIZON MOTHA-FUCKA! DO YOU USE IT?!"

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
  3. Did the tech at least fix the problem? by Anonymous Coward · · Score: 5, Funny

    If not, the customer is going to have to wait another month for a new appointment.

  4. Why does he need ID? by lymond01 · · Score: 5, Funny

    He shouldn't need to show identification. All Verizon guys walk around with an entourage of hundreds of jumpsuited, smiling techs and assistants. You really can't miss them.

  5. This tech still has a job with Verizon by Caffeinated+Geek · · Score: 5, Funny

    The fact the Verizon tech still has a job is interesting.
    "In the months since this incident, his conduct has been blameless. As a result, we will not take further action," Young said.
    The lesson here is if you work for Verizon you get to punch the customers as long as you only do it every now and then.

  6. Think Twice by CodeInspired · · Score: 4, Funny

    This is so damn funny. If we all start punching people in the face when they ask stupid questions, I'm guessing they will start RTFM. I'm off to the gym to start training.

  7. Re:More to the Story? by lymond01 · · Score: 4, Funny

    The man obviously made an affront to the tech's honor which the tech was obliged to address. It once was these incidences were decided by a brush of a glove across one's cheek and a dawn meeting, grim and immutable. To merely be bloodied about the nose describes a situation where the homeowner got off lightly. How far we've fallen from the civilized world of yore.

    Carry on then. Cheerio.

  8. Percussive Maintenance by Tekfactory · · Score: 4, Funny

    NO CARRIER

  9. Re:More to the Story? by mrsquid0 · · Score: 5, Funny

    Having made your post, if you now shoot a Verizon technician it would probably be interpreted as premeditated.

    --
    Just because you are paranoid does not mean that no-one is out to get you.
  10. Re:More to the Story? by Rob+the+Bold · · Score: 5, Funny

    You mean like the customer consenting to getting beat up, right?

    It's probably right there in the Verizon contract fine print.

    --
    I am not a crackpot.
  11. Re:More to the Story? by Minwee · · Score: 4, Funny

    No, there wouldn't be any charges filed against me because I feared for my life in my own home.

    There could be, depending on where your home is.

    On the other hand if you were lucky the judge presiding might also be a Verizon customer.