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Security / Privacy Advice?
James-NSC writes "My employer is changing its policy towards employee use of social networks. I've been asked to give a 40-minute presentation to the entire company, with attendance mandatory, on the security and privacy concerns relating to social networking. While I was putting it together, I ended up with some miscellaneous information that pertains to security/privacy in general, for example: the emerging ATM skimming (mainly for our European employees), a reminder that email is not private, malware/drive-by in popular search results, etc. Since these topics don't directly relate to the subject I've been asked to address, I've ended up with a section titled 'While I have you...' I'm going to have the mandatory attention of every employee and I thought it would be a great opportunity to give advice on security/privacy issues across the board. As it's an opportunity that one seldom gets, I certainly want to utilize it fullly. If you had the attention of an entire company with employees in the US, UK, Asia, and Australia, what security / privacy advice would you give?"
No, you're going to have the mandatory presence of every employee. And unless you make the talk riveting, every seconds of unnecessary content will make them despise you more.
Too busy leaking private info on my crackberry.
When you have a captive audience, the temptation is nearly irresistible to force-feed them something they wouldn't willingly listen to. Put yourself in their place. Don't say anything that you would resent being forced to sit through. Keep it short and jargon-free, and lighten up if possible.
"I'm going to have the mandatory attention of every employee and ..."
Wrong. You are going to have the mandatory presence of every employee, but their attention is something you will have to earn.
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on the security and privacy concerns relating to social networking
I'm a little confused here: are the employees of your company using social network at work?, if so, why on earth don't you block the access to this sites? /. at work
Note to myself: don't use
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Educating your users is useful. You'll probably do a good job. Tell them not to download and install anything "fun" for Windows.
I find that IT people get security wrong far more often than users, though I'm used to working with sophisticated users. IT people setup security that's needlessly inconvenient. The users then spend their time circumventing that security to get their work done. Users do things like writing their password down on a post-it, using skype, setting up logmein.com on their PC, or posting a document on a public site. They do this because IT forces elaborate password schemes and won't support remote logins or other external communications.
IT needs to be responsive to user needs for security to work right in an organization.
My employer is changing its policy towards employee use of social networks. I've been asked to give a 40-minute presentation to the entire company, with attendance mandatory, on the security and privacy concerns relating to social networking.
Correct me if I'm wrong but that just sounds to me like your employer is going to start blocking Facebook, Myspace, Youtube, private email, and possibly everything else your filtering software classifies as social networking. Or at least a prelude to this.
If I'm right, the only opportunity you're being given here is to become the public face of a very unpopular move. Adding a lecture on security to this will only irritate people who'll be thinking "Well it's not going to matter anyway once it's blocked". It's going to be very difficult to come across as anything but condescending. People are quite likely to associate the decision with you personally. Your aim should be to stay brief and informative, not to "utilize" the opportunity, because it's an opportunity for social suicide. Ideally this should have been undertaken by email, been short and been to the point.
These posts express my own personal views, not those of my employer
If your company has branches in all of those regions, chances are there are quite a few people in the crowds that feel their time is worth far more than yours. I would create a supplemental handout / electronic document rather than discussing points that aren't in the exact scope of what you've been asked to discuss. Speak specifically about social networks. Provide literature about your other concerns.
Are you part of the security team? If not, perhaps this is more the domain of your security guys than yourself. I'd also get the buy in of HR. As with most policy changes (especially ones with a reprimand) you gotta make sure HR is on side. Legal for good measure too - ie are you asking something which is illegal of the employee? I know its a stretch, but CYA.
Don't use your internal password for anything external, like your hotmail account.
If you need to share your data with co-workers don't give them your password so they can log in and do it.
If in doubt, don't.
http://michaelsmith.id.au
Translated into /. language: Either operate exclusively through a watertight alias (use a proxy, don't share photos of you groping the office slapper at the Christmas party, don't engage in identifying talk), or just assume that everything you say and do on social networks will be cc'ed to your boss(es), appended to your CVs for the next 50 years and plastered all over your cubicle walls.
-- In the beginning was the WORD, and the WORD was UNSIGNED, and the main(){} was without form and void...
Better yet, put a teaspoon of methylene blue in a 1- or 2-litre bottle of coke or pepsi.
Let suspect drink it.
Let them get all alarmed the next day because they're peeing green or purple.
Just a couple of drops in a glass does the job.
Focus on your assignment. The Security department can use the other material for newsletters.
If it's not *specific* company policy, then don't say a word.
1. Because no good deed goes unpunished.
2. Humans are incredibly stubborn. Informing them of risks with almost no career consequences AND they'll probably do anyway will be mostly wasted breath.
3. Sharing remotely related information is not the purpose of the meeting. I have an idea, have the meeting finish on time or early. Incredible, right? It's amazing what happens when people respect the boundaries established by the meeting time.
I would take the advice and put it on paper, (no corporate letterhead) and call it 'helpful information.' End the meeting by announcing it as a 'bonus gift!' Interested people will take one. Publish a PDF for the international people.
http://www.maxineudall.com/2010/02/should-economists-be-sued-for-malpractice.html
Yes, I'm serious.. you forgot the biggest one.. the whole "porn name" meme.
You know these ones - they're very popular on social sites.. they ask you to post your mother's maiden name with the street you lived on, or your favourite pet with your first crush's last name, etc..
Think about the "lost password" questions most websites use... what do they ask?
Most people will remember only the first 2-3 minutes and the last 2-3 minutes. The 35 minutes in the middle will become a muddled blur. So make sure you put your most important tips at either end.
You really think that secretaries and accountants and HR reps, who are being forced to sit through a "don't put stupid shit on Facebook because it reflects badly on us" or "don't Twitter about company business or you'll get fired" presentation would understand or care about brute force ssh attacks?
Everyone is being told, "This discussion of social networking and how to protect yourself and the company is mandatory." Don't waste their time with things that they won't understand and are totally off-topic.
There's two kinds of people in the world: Carnies and Rubes. Carnies are the people that are skeptical and always looking for the angle. The rubes are the people who see everything at face value.
Privacy and security really aren't a lot more than trying to not be a rube. The carnies try to trick the rubes into giving away information, or taking over their computer by installing some piece of software. We all know about the "virus scanner" sites that pop up now and again. Tricker are the "open the file in this email and follow instructions" email.
Sadly, people aren't trained much beyond the level of "don't click on the wrong link!!" form of security. You're never going to be able to tell people all the latest scams, since there's a new one every day. The best you can do is try to get them to look for the angle. People will respond to this because they can relate to it (a friend of mine calls it "the down home cynicism".
AccountKiller
It takes some real personality, practice, and experience to be funny for a large audience. In front of a large group, I can't make it happen (at least when I'm trying, it's when I'm not trying when I can get a laugh), and many others can't either. It's great if the presenter can pull it off, but if they can't, it will make the presentation very uncomfortable for everyone involved. I think planned jokes are risky for the uninitiated.
People's time is very, very expensive - just because you've be alloted 40 minutes, doesn't mean you have to use it all up. Say what needs to be said, then stop... Having you rattling on about things you reckon are interesting and that you reckon they don't know about is extremely arrogant. Since it's almost certain that either you, or some other presentation in this "mandatory" session will run over time, why not just finish a few minutes early. THAT ALONE will make people remember your presentation:
Oh yeah, he was the guy who actually stopped talking when he'd said all that needed to be said. Jeez, I wish some of the others had done that - now I've wasted a whole afternoon listening to stuff I already knew or that doesn't affect me."
politicians are like babies' nappies: they should both be changed regularly and for the same reasons
Create an embarassing or humorous photo out of several employees on Facebook, ones which you will see in the meeting. Leave enough so they know where the image came from, but make the composit odd enough (even use your own face for extra brownie points) to leave a lasting memory for everyone without identifying people easily. The people who see their own photos will either laugh or be uncomfortable, but the point is made.
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