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Bad PC Sales Staff Exposed

Barence writes "An undercover investigation has revealed how Dell's online sales staff take liberties with the truth when trying to sell customers new PCs. One member of staff told an undercover reporter that he would need a PC with a good graphics card to download digital photos. Another, who was more incompetent than devious, was asked how many photos could be stored on a 250GB hard disk. 'Its[sic] on average 2 MB then 1024 MB * 2,' came the bewildering reply. Meanwhile, a sales assistant at supermarket Tesco told the reporter that netbooks got their name because 'a Japanese man on a plane fell asleep with a laptop on his thighs and was horribly burned, so the industry has dropped the name laptop.'"

2 of 650 comments (clear)

  1. Frys Is The Worst! by tunapez · · Score: 0, Flamebait

    I heard one salesman tell a customer who didn't want Vista that Windows XP was no longer sold or supported on PC's, this happened before the June 2008 cut-off that was ultimately extended.

    Just the other day, another guy told me that he couldn't check inventory at other stores, so I had to choose from the memory they had on hand...I ordered from Newegg and got what I wanted for less $ in ~48 hours(ordered b4 noon, ground shipping). A couple days later the same kid was helping me find a motherboard and went straight to the computer and told me their Vegas store had one and he could have it in a couple days. I asked him if he could get the memory he denied he could get previously, he gave me the "deer in the headlights" look. I ordered from Newegg and had it in

    Fry's is getting more and more like the Rat Shack, even the "deals" that aren't garbage product blow these days. Their website leaves outdated, unavailable product in the lists to make it look more populated...until you go try to buy online/in-store. Am waiting for a delivery today, 3-4packs of 8mm case fans for the price of 1 @ retail. Good stuff.

    --
    Imagination drew in bold strokes, instantly serving hopes and fears, while knowledge advanced by slow increments...
  2. Re:Hidden video camera captures Dell sales meeting by commodore64_love · · Score: 0, Flamebait

    "I made 975,000 dollars last year. How much did you make?"

    Enough to fill my car with gas, drive to your funeral, and laugh as they lower your rotten corpse into the grave. Because you see, no matter how much money is made, eventually we all end up in the same place. You, me, everyone in this building.

    We all end-up as worm food, even rich bastards such as yourself.

    (smiles)

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall