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Bad PC Sales Staff Exposed
Barence writes "An undercover investigation has revealed how Dell's online sales staff take liberties with the truth when trying to sell customers new PCs. One member of staff told an undercover reporter that he would need a PC with a good graphics card to download digital photos. Another, who was more incompetent than devious, was asked how many photos could be stored on a 250GB hard disk. 'Its[sic] on average 2 MB then 1024 MB * 2,' came the bewildering reply. Meanwhile, a sales assistant at supermarket Tesco told the reporter that netbooks got their name because 'a Japanese man on a plane fell asleep with a laptop on his thighs and was horribly burned, so the industry has dropped the name laptop.'"
Q: What's the difference between a computer salesman and a used car salesman?
A: The used car salesman knows when he is lying.
When information is power, privacy is freedom.
Drones who sell stuff are prone to lie about their products? HAS THE PRESIDENT BEEN TOLD?
Life needs more saving throws.
the term "netbook" comes from the fact that because they are small lightweight laptops, they are much more prone to contamination than regular laptops. therefore, they require the use of hairnets during operation. why this is true requires profound technological expertise i don't have the time to educate you fools on in this venue, but suffice it to say that it has to do with the cube of the static charge carried by the contamination proportionate to the surface area of the hard drive
and i am flabbergasted and horrified evey time i see someone using their netbooks without the mandatory use of a proper hairnet. just one little hair sliding in a crack in between the keys on the keyboard! you fools
intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
FTA: "The netbooks comes [sic] with a slower processor, lesser memory, lesser hard drive, no optical drive and it would not be possible to have any software loaded on this netbook," he stated, once again playing hard and fast with the truth.
No, he is playing fast and loose with the truth.
I know Hanlon's Razor, "never ascribe to malice that which is adequately explained by stupidity"
' A sufficiently advanced form of incompetence is indistinguishable from malice. '
Best Buy Sales Girl: Now you know you'll need to buy anti-virus software don't you?
Me: No, no I won't.
BBSG: But without anti-virus software your computer will {insert non-sequitor that problem mentions terrorists winning}
Me: First, that's not quite how that works. Second, I'm planning on installing Linux on this laptop.
BBSG: I see, but you're still going to need anti-virus software, I recommend you get {insert name of crappy anti-virus software}
Me: Please just ring up my computer.
PC sales staff are clueless droids - film at 11. It's been this way since PCs hit retail sales floors. Anybody with the smarts to sell a PC with competence has the smarts to not be in retail.
Agreed, but PC sales staff can be very helpful, based on my experience. You can ask them where the Toshiba laptop you saw advertised is located, and they can expertly guide you to the correct shelf. You can ask if they have a fresh piece available instead of the display unit, and they can effectively locate one in the back for you. Based on their extensive experience, they can advise you about the best way to beat traffic on your way home.
An old-timer with old-timey ideas.
At least they're not trying to sell you a gold plated optical cable.
I just bought a new reciever and I was a bit unsure if it was the right one with enough bass, but then the guy in the shop said they could modify it with a tk-421 upgrade. They gave it 3-4 quads more per channel by adding that and they did that modification right in the store.
Plus it didn't add a lot to the price.
I hope you didn't actually go back there to buy. It would have been better to point out his incompetence, and say "I think I'll do some research online or something and go somewhere else with a specific model numer. Tell your manager that your stupidity as lost the store a sale."
In the investigation they even found some Dell outlets were selling computers to pimps and prostitutes, even after they explained that they were going to use the computers to keep track of illegal alien prostitutes.
Wow, what a revelation! Dell has some sales people who don't know everything about their products, are not technical experts or use "tricks" to close sales! Revelation!
Welcome to the real world.
This isn't anything new and this kind of thing occurs everywhere. I could call HP, Lenovo, Walmart, etc etc and have the same kind of thing happen. Dell has thousands of sales people on the phone.
I'm not saying it's right, it's not "right" to make mistakes or mislead, but I really don't think this is some kind of "omg EXPOSED" news story.
Wattage. Voltage. Its just numbers on the box, man. You shouldn't be so picky, God, I hate these customers. Oh well, time to go on break and smoke a fatty behind the store with Tim from stereos.
Support the EFF and Creative Commons. The war is coming, and they're supporting you...
They equipped her, someone whose most intensive task is copying photos off of a camera, with a quad core desktop with like 4 or 8 GB of RAM.
So they were getting her ready for doing the same task on Windows 7? I would thank them.
Same here, and the worst part is, my dad was a CAR SALESMAN for 25 years (both new and used). You'd think he could recognize the smell of bullshit.
Don't you realize how our senses work? For the most part they pick out contrasts. This is why camouflage works. It's also why you can walk into the kitchen on a cool day, and know where the stove is, just by the radiated heat. If however, the room was on fire, that trick wouldn't work.
In other words. A used car salesman's BS detector is so saturated with internally generated noise that he has little chance of ever detecting BS around him.
--= Isn't it surprising how badly I spell ?
Most people can't define the difference between a megabyte and a megahertz.
That's easy. The first one is what you do when you eat a super-double cheeseburger at Carl's Junior. The second is what your colon does afterwards.
Yes, it would be absolutely awesome if he did, but it's shit he doesn't need
No, NO!
...you luddite. !
Sounds completely cool to me!
He could very well be on his way to a Beowulf cluster! Don'r discourage this behaviour!
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Extracting sunbeams from
and into sub-prime mortgage brokering. In part because he couldn't stand all the lying required.
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