Engineers Tell How Feedback Shaped Windows 7
An anonymous reader writes "Ars Technica took the time to talk to three members of the Windows 7 product development and planning team to find out how user feedback impacted the latest version of Windows. There's some market speak you'll have to wade through, but overall it gives a solid picture regarding the development of a Windows release."
We heard what you wanted and were sure to avoid those things at all costs. In the event that we could not avoid a given feature we made it practically impossible to use, moved the functionality to a new hidden location, or barrage you with popups and wizards to ensure you really want to use it.
The only change I can believe in is what I find in my couch cushions.
Ummm.... We'd like it not to crash.
We took all the feedback.
Printed it.
Made bricks with the printed feedback and some glue.
Built a piramid with the bricks.
Painted it green and brown.
Called it Mount Feedji.
Burned it down in a massive party.
Then, still drunk from the party, we designed W7.
.
Ok, that was a lie. We didn't actually paint it. But we considered that suggestion for quite a long while.
Windows 7 plain rocks. Seems like Windows 2000 just got reincarnated and polished.
I've been running it for a while now and have no issues.
Over a decade ago, feedback for Microsoft software took place by filling out surveys on paper and floppy disks sent in to the company's headquarters. The ubiquity of the Internet has led to more feedback, faster.
And yet they could have used the Internet for feedback well more than a decade ago. Glad to see they've finally entered the mid-90s.
This guy's the limit!
7 truly is Vista SP3. And I don't say that in a negative fashion; Vista runs very well on my two desktops and laptop.
However, minus the new taskbar (which I think is a massive step forward), there really isn't that much that's new. A little bit faster, a little bit less buggy.
In the end, 7 is Mojave Experiment 2.0. Microsoft tried an ad campaign, it failed because people wouldn't get over how "bad Vista is". Microsoft gives it new clothes and a new name- now it's the best version of Windows EVER!
In short, Microsoft went back to marketing after the Vista launch floundered and destroyed its reputation (due to a bunch of underpowered computers with poorly written drivers giving the OS a bad reputation).
Its a pretty useless article. You don't get any more info out of the article then you get from the title.
What's your point? That mojave marketing stunt didn't address Vista's actual problems.
Yes I've used it. I found it hideous for all the usual reasons, plus some of my own.
My brief use of windows 7 RC just confirms that Microsoft are taking windows down a path that I don't wish to follow any more.
XP requires TONS more ram than Window 3.1 and would be much slower on the same hardware. Do you not agree that XP is progression from 3.1?
That's Windows Vista and not Windows 7.
4chan has already posted a guide on what is the lowest system you can expect to get windows 7 running on.
I'm bringing this up as an example since it is source outside of the popular media.
----- You know you have ego issues when you register a domain in your name.
From my observations, people are upgrading hardware at a slower and slower rate, so it is relevant. Most I know haven't done a major upgrade, outside of possibly adding ram or a changing video cards, in a few years and don't plan to anytime soon. Hardware has reached a "good enough" point.
I'm on a Athlon X2 with 4gb ram (maxed out). I have absolutely no intention of upgrading anytime soon.
Gone!
Windows 7 is another proof that enough marketing can make something good.
Windows 7, Windows 7, Windows 7, ...
I yet have to find someone who can show me what it brings me, over XP, that is worth paying 100+ EUR for.
I get the impression that the Windows 7 launch is a lot like seeing an old girlfriend suddenly show up on your doorstep wanting to get back together. She's had some work done, apparently: stomach stapling to take off some of the weight, breast augmentation, and a radical nosejob to make her look as much like your current girlfriend as medical science will allow.
She's pretty, of course, almost too pretty. She still wears far too much makeup and carries that desperate look in her eyes. The fragrant haze around her is the perfume she overuses to mask the scent of failure.
But standing there in that low-cut top, you'd almost forget for a moment what a psycho she was- how she used to shut down in the middle of a date and forget everything you were talking about and how she was only happy when you were buying her things. You'd almost forget about carrying around her legacy baggage or those nights when, for seemingly no reason at all, she would simply stop speaking to you and when you asked what was wrong she'd just spit a string of hex code at you and expect you to figure it out.
You complained about her for years before finally deciding to get rid of her, and here she is again. Though, somehow she seems like a completely different person now.
"I'm up here," she says when she catches you staring at her chest.
Tempted though you may be, you know that over time she'll get bored and slow down on you just like she always does. And then you'll be right back where you started: trapped. She keeps you by convincing you that you don't have a choice. You're just not smart enough for one option or rich enough to afford the other.
"But I'm different now," she says, batting her eyes innocently. "I've changed."
Indeed she has. Apparently, she's really into Cabala now or something like that. It's helped her discover loads of untapped potential in herself. But it also means that you'll have to buy all new furniture to fit with her understanding of feng shui. That's not the only change she has in store for you. The minute you let her move in, she'll have a new alarm system put in that succeeds only in preventing your friends from coming over on poker night.
She doesn't love you, but she doesn't hate you, either. The truth is that she couldn't care less one way or the other. She's here because she doesn't want to be alone. Like all human beings, especially those well past their prime, she wants to feel wanted and, after a string of lost jobs and bad investments, she needs a place to stay.
But all in all, she's OK. She's a seven. She'll do, I guess.
The article waffled on a bit and at the end of it I'd learnt absolutely nothing, because they didn't actually say anything.
Can I just have a 64-bit windows operating system that will keep up with the latest graphics drivers. And bring back classic XP Window's Explorer... I hate Vista's Explorer with a passion. If you change something, make a classic version!
I don't want to sound like a broken record here, but one of the things I truly love about OSS development is how transparent development is. I can easily contact the developers. I can submit bugs.
I have tons of usability gripes with Windows. I've never felt like I could submit feedback to Microsoft that might be seen and looked at.
http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
While I think you got it backwards, I get your point. 3.1 -> XP was a bigger jump than XP -> 7
However:
3.1 required 2 MB, ran OK on 4
XP required 128 MB and ran OK on 256. That is 64 times what 3.1 needed over 9 years
7 requires 1 GB and runs OK on 2 GB. That is 8 times XP over 8 years
7 doesn't look too bad.
What's your point? That mojave marketing stunt didn't address Vista's actual problems.
The Mojave ad campaign came out a few months after the February 2008 release of Windows Vista Service Pack 1, which did address technical problems with Windows Vista.
...that came from this feedback, that makes businesses using XP want to switch? We all know why NOBODY switched to Vista, so why would anyone switch to win7?
Please, I'm not asking why should NOT switch, we all know that answer. But someone please explain why we SHOULD move to win7 !
Those who can, do.
Ehhh... they did fix some fairly serious design errors in Vista (mostly the GDI concurrency and network latency bullshit). I still hate the DRM and the fact that Microsoft thinks it's more their computer than mine, but for a gaming machine, Win7 ain't half bad and since XP will never get DX10 or 11, I'm gonna go with 7 over Vista.
My blog. Good stuff (when I remember to update it). Read it.
I just installed windows 7 professional. Easy install except for the multitude of reboots - at one point it rebooted, said it was installing updates, then rebooted again, installed more updates and rebooted again, installed more updates - and then let me log in. Tiring.
I then went through the pain of installing all the programs I want - mostly things like python and a jdk and eclipse and yahoo messenger, and as is usual in the windows ecosystem, many of these things wanted to install their own toolbar (hmm, not python or ghc :) and whatever other cruft someone thinks is essential. This isn't a problem with windows 7, but rather with the windows mindset, which is that the user is too stupid to know what to do, so someone else should decide - and then make it hard to change. Yahoo messenger though had some problems - when a chat window opened it opened almost maximized (didn't fill the screen, but had no title bar and the top part of the window was off screen) - it took some time to figure out that if I resized the window, it would snap back to normal. But I needed to do that with every chat window that opened. This was not happening on Vista or XP.
IE wants to have Bing as your default search provider and makes it hard to change. I changed this twice to Google (which took some doing) and then the machine would reboot and it would be Bing again. No wonder Bing usage is increasing. Firefox got stuck in "safemode" and it took some work to find out how to unset that - had to restart firefox, not from the "recently used items" menu, but from the disk copy. Why it was in "safemode" in the first place, I really do not know.
The window decorations and menubars are way too big (on my relatively small screen - 1440x900) and take up way too much vertical space - handling multiple windows at once is almost impossible and the taskbar thingummy doesn't really help much - and the system doesn't want me to use a font any smaller than I'm currently using. The taskbar is too wide and you can't change it, but autohiding helps some. The icons on my desktop are too big and there seems to be no way to change that either. There's a cute analog clock which I rather like, but it is huge and won't get any smaller, nor can you move it right up into a corner - it snaps back to the middle of the screen. When some notification windows are active (including the "change search provider" one which was quite slow), it was impossible to move or resize the parent window - very annoying.
I had to go to websites and get drivers to install (most of which required reboots) and in several cases was told that there are no drivers for that device for win7.
The system seems to run ok - not fast, but acceptable on this hardware (not the best in the world). If you have any number of windows open, things get slow quickly though - changing windows or applications has a perceptible lag (when more than just a few things are running).
I'm sure that some of these problems will be fixed - drivers will become available quickly enough and I'll probably find workarounds for others, or some nice person will tell me "thats easy, just do this...", but some of them are just "the user is stupid, don't let the user do things we (microsoft, yahoo...) don't want them to do". Sadly enough, this attitude is becoming more prevalent in linux as well, but has a long, long way to go before it reaches the level of contempt shown in the windows world.
A bit OT, but my Target store is now carrying Mexican glass bottle cane sugar Coca Cola in the food section! Maybe they will begin to carry classic software.
You're ignoring that computers have more RAM available.
And you're ignoring that computers come in a wider variety of form factors and price ranges than just mid-to-high-end desktops. How comfortably would Windows 7 run on even a one year old netbook with a 900 MHz Celeron, half a GB of RAM, and a 4 GB SSD?
Too bad this brilliant little piece of prose is already rated at +5, Funny. In reality it should be +5, Insightful. It is both funny and insightful. So close to the truth as far as most people's relationship with Windows goes that it actually hurts! Best comment I think I've ever read on slashdot. Bravo.
When the original linux powered Asus EEE PC was released, it was so popular, it pushed Microsoft into third place behind Apple and Xandros for OS shipments that month. I imagine that would give monkey-boy a bit of a fright.
Monkey-boy has the instincts and habits of a winner.*
When the Atom netbook entered the market - typically with a larger screen, better keyboard, and twice the RAM and storage space of the competition - the Linux netbook was drop-kicked into the dumpsters behind your local WalMart.
For the better part of decade in the U.S., WalMart was the lone mass-market retailer to champion OEM Linux. It really, really tried to make a go of it.
____
*-monkey-boy." It's trash talk like this that makes me reluctant to reccomend Slashdot to anyone over the age of consent.
That and irritants like the Borg icon and the stained glass window.
Star Trek: TNG ended its run in 1994.
Windows 7 RTM has done a BSOD on me 11 times acording to eventvwr.msc.
My XP system has yet to BSOD.
My XP system does not randomly have issues with software I run.
Like displaying animated gifs in the image preview program? Oh wait...
Like running 16bit applications? Oh wait...
Like running DOS applications? Oh wait...
Looks like you weren't telling the truth. Next time you'll want to backup those statements with something.
Change is certain; progress is not obligatory.
Well, it's just Microsoft Technology Evangelist (TM) dollars at work. /shrug
This was something I noticed when Vista came out...
To make application I have written have the Vista Aero look I had to recompile. But I noticed that my old version of Microsoft Excel (2003) has the new look. So there must be some code in in Vista that handles Microsoft projects nicer. Which doesn't seem fair.
There is plenty of trolling. And abuse of mod points.
I happen to think you're right. I'm anti-Microsoft, but honesty makes me say that Win 7 is decent. So far, it works on all the hardware I've tried it on - as old as the original Athlon 1 Ghz machines. Of course, it's kinda slow on that machine, but it WORKS.
Huge improvement over that Vista abortion. Yeah, I know, lots of people thought Vista was good. Well, it never ran right on any of my hardware, including a 2.4 Ghz dual core Opteron with 8 gig of memory. Phhht.
Whatever - people who abuse their mod points like this are total asses, with no life. Screw 'em. Someone with a big stick needs to beat the Slashdot staff til they add new mods. Simple "Agree" and "Disagree" buttons, like has often been suggested should solve the problem. For that matter, those two buttons could be seperate from the rest of the mods - everyone has them all the time.
"Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
I am astounded at how bad file explorer is in Vista. That single program is probably the reason I have not "upgraded" yet. I use file explorer all the time so I am especially sensitive to this change.
I will never understand how file explorer gets WORSE as you go higher in releases. How is that possible?!?! Is there somekind of grand MSFT strategy to wean people from file explorer entirely? I just don't understand a computer operating system that does not allow easy navigation of its file and folder structure.
Note, I am not saying everyone is like me. Rather, I am saying there are enough "me's" out there that this could not have gone unnoticed at MSFT.
This might be be moot now, but under XP, Explorer's address bar understood environment variables. I would always just put %APPDATA% in there and hit enter. You might want to give that a shot.
I find these glowing reviews of Windows 7 to be, on the whole, quite humorous. After all, this is a continuation of the decades old MS tradition of tailoring software to maximize the demo impact. Specifically, a users first 5-15 minutes is the most important. First impressions and all that rot.
Eye candy certainly plays a part in this, but it's more the subtle hint that the software can do "a lot more than your seeing" that's important. After all, when it comes to software marketing, implied functionality is far more important than actual functionality.
But at the end of the day, what are we really looking at. It looks nicer! For most users, that's about it.
Not to detract from their success. This is a serious psychological coup to pull off.