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Lost Northwest Pilots Were Trying Out New Software

Hugh Pickens writes "The NY Times reports that two Northwest Airlines pilots who flew about 110 miles past their destination to the skies over Wisconsin as more than a dozen air-traffic controllers in three locations tried to get the plane's attention had taken out their personal laptops in the cockpit, a violation of airline policy, so the first officer could tutor the captain in a new scheduling system put in place by Delta Air Lines, which acquired Northwest last fall. 'Both said they lost track of time,' said an interim report from the National Transportation Safety Board countering theories in aviation circles that the two pilots might have fallen asleep or were arguing in the cockpit. 'Using laptops or engaging in activity unrelated to the pilots' command of the aircraft during flight,' said a statement from Delta Airlines, 'is strictly against the airline's flight deck policies and violations of that policy will result in termination.' Industry executives and analysts said the pilots' behavior was a striking lapse for such veteran airmen who have a total of 31,000 flying hours of experience between them. In the case of Flight 188, 'Neither pilot was aware of the airplane's position until a flight attendant called about five minutes before they were scheduled to land and asked what was their estimated time of arrival,' the interim report said."

7 of 518 comments (clear)

  1. I guess neither one of them... by doug141 · · Score: 5, Insightful

    will need to know how to use the new scheduling system now!

  2. I am surprised by jellomizer · · Score: 5, Insightful

    I am surprised that anyone is able to keep their job. Where an honest mistake where no one was harmed causes someone to loose their career. I would feel more comfortable riding in a plain from a pilot who has a relatively good record and made a mistake and got severely corrected As they know the severity of their mistake, and are extra careful not to make an other one. Vs. a Pilot who has a good records but has gone too comfortable with their job, and will be likely to make their first mistake.

    It reminds me when I first started working. I was cleaning out my old backup files. so I meant to do a rm -f *~ but me being green and not so careful I did an rm -f * ~

    I Hit Ctrl-C after I realized it was taking way to long. However, I cleared out about 2 weeks of work. Plus my personal documents. Needless to say I learned to backup more freaklently and the value of a good source control system.
    But If I were to get fired after that mistake and forced to switch careers then I wouldn't be able to apply my new learned methods.

    That is why I cringe whenever there is a big mistake and people go well I hope that guy gets fired. Because the guy who did the mistake and especially if he was honest about it, would probably be so much more careful the nest time around. Who I would be more worried about is the guy who fired him. As part of the mistake is on him too. For not making sure they are safe guard in place.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  3. They were working, after all by Pascal+Sartoretti · · Score: 5, Insightful

    so the first officer could tutor the captain in a new scheduling system put in place by Delta Air Lines

    If this is really the case (which is still to be confirmed), then they were at least working for their company, making the best use of what they (incorrectly) thought was "available" time.

    Keep this in mind, all of you reading slashdot at work !

  4. Re:This is a non-event. by LurkerXXX · · Score: 5, Insightful

    You mean like unknown to the pilot emergencies that might be communicated to him by a traffic controller, such as change your altitude, you are on a collision course with x-other plane?

    A pilot ignoring traffic controllers for over an hour is NOT a non-event.

  5. Just say no to poorly judging risk by jeffmeden · · Score: 5, Insightful

    Funny, then, that the method of travel which you insist is the safest actually results in the most deaths per mile traveled... I am not saying anything about you *personally* but this kind of poor risk judgment is what leads to all kinds of bad decisions. From what type of travel to choose, to what kind of medical treatment to choose, we humans are absolutely TERRIBLE at properly weighing risk. Say what you will about the fallibility of statistics, we all stand to gain if people put a little more stock in sound science as opposed to emotion-driven decision making.

  6. Re:It's a tough job and it pays accordingly by jamie · · Score: 5, Insightful

    HAH! "for a job that technology has made almost fully automated... the larger the plane, the more they earn - even though it takes little more skill to pilot a jumbo jet."

    $200K for the decades of training and experience to know what to do when one of the world's more complicated machines breaks, a mile in the air, with 200 souls on board. "Overpaid"? What a jackass.

  7. Re:pushed? not a big deal? by thenet411 · · Score: 5, Insightful

    I'm a Network Engineer and a private pilot working toward ATP and I hear what you're saying with all 9 of your points. The pilots honestly expect us to believe that they took out their laptops and were so distracted by what they were doing that they lost track of time. No, sir. I don't buy it. This simply does not happen. Pilots are some of the most methodical and anal retentive people on the face of the planet. Taking time away from the duty of flying the aircraft (especially a large airliner with over 100 people onboard) simply doesn't happen unless the pilots are incapacitated. Yes, computers do much of the mundane work but the pilots are responsible for always triple-checking the aircraft's computers with respect to navigation, fuel state, engine performance, and a host of other factors that keep them busy. Even if one of the pilots took out his laptop for some reason (Showing off Windows 7?) the other pilot never would have done the same. As for missing the radio calls, you know as well as I do that not long after the flight is airborne, the non-PIC has trained their hearing to pick out his/her flight number from the ATC traffic like it was their mother's name. No sir, they were asleep. We all know the problems commercial pilots face. Long hours, little pay, waking up at 3:30am to open Starbucks and then jumping into the cockpit of an RJ at 9am. Pilot fatigue is reaching a critical stage and I believe this is just the beginning of events like this. Granted, both pilots falling asleep is going to be rare, but having at least one pilot taking a power nap in the cockpit is fairly common.