Some Early Adopters Stung By Ubuntu's Karmic Koala
Norsefire writes to mention a Register piece reporting that early adopters are having a tough time with Karmic Koala, Ubuntu's latest release. "Ubuntu 9.10 is causing outrage and frustration, with early adopters wishing they'd stuck with previous versions of the Linux distro. Blank and flickering screens, failure to recognize hard drives, defaulting to the old 2.6.28 Linux kernel, and failure to get encryption running are taking their toll, as early adopters turn to the web for answers and log fresh bug reports in Ubuntu forums." What has been your experience if you've moved to Karmic?
Just imagine the amount of bashers if the news would had read;
Windows 7 is causing outrage and frustration, with early adopters wishing they'd stuck with previous versions of the Windows. Blank and flickering screens, failure to recognize hard drives, defaulting to the old kernel, and failure to get encryption running are taking their toll, as early adopters turn to the web for answers and log fresh bug reports in Windows forums.
This again comes from the fact that both Windows and Mac OS X releases are properly tested and maintained and tend to be in more professional quality.
But why don't the Linux distros go to same lenghts? It shouldn't be impossible, unless of course, commercial projects are maintained more professionally.
It's Karma - your deeds are finally coming back to haunt you!
me being one of the early adopters that got stung
I haven't seen so many bugs and reboots since the days of windows 95
Blank and flickering screens: No
Failure to recognize hard drives: No
Defaulting to the old 2.6.28 Linux kernel: No
Failure to get encryption running:
Sorta, but only because my computer took a dive in the middle of the live upgrade. I had to remount / read-write from an emergency console and run apt-get again. Or actually it told me to run "dpkg --configure -a" to correct it. That installed most things, but I had to reboot into the normal recovery console and run last updates. Rebooted and...
Working flawlessly with full disk encryption and everything. No problems with anything so far, that's my anecdotal evidence at least.
Live today, because you never know what tomorrow brings
I've had a fairly painless upgrade from Jaunty on two laptops and a desktop. What is weird for me is how it interacted with VirtualBox; after the upgrade, my username was missing from the vboxusers group and my XP VMs no longer saw the USB hub; easy to fix once I figured it out, but really frustrating.
My primary desktop at home, a 2nd desktop at work, and before release, I had the beta and then RC running in VM's for a few weeks. None of these had problems. Then again most of this is on older hardware (p4's with similar era video cards, etc).
Ubuntu needs to put a YMMV disclaimer :P
No sig for you!!
I was looking to replace the default 8.04 in my dell mini 9 with the 9.10 netbook remix. I found out that the desktop-switcher is not included in the distro. So I need to stick with the default single windows window manager, instead of the full GNOME. Why you may ask? Well, the desktop-switcher application was too buggy on release time, and they decided to remove it from the distro instead of fixing it. So nobody can complain and more important, there is nothing to be fixed if it's not there in first place. I'll stick to the old but reliable 8.04, for the time being.
I upgraded my wife's system - which is on a Japanese laptop and everything seems to have gone fairly smoothly. I was concerned when it asked me for the keyboard settings, but it seems to have respected my original settings nonetheless. Boot times seem a bit nicer and she hasn't complained of any stability issues. It's definitely gone a lot smoother than past upgrades which were extremely unstable on her system, X often crashing, windows becoming unresponsive, or the arty completely bombing out for no reason.
In fairness, it does sound like the failure of a single individual to get their home folder encryption running was picked up by El Reg and blown up out of all proportion. Flickering screens? Yes, I saw that, but it was fixed by a fresh install rather than an upgrade.
There are some niggling bugs and lack of polish, but this isn't anything like Canonical Vista, despite what some people are hyping.
As long as we're trading unsubstantiated anecdotes, let me say that my experience with Karmic Koala has been perfectly smooth. I have it running natively on one machine and inside a VirtualBox VM on another, and in both instances both the install process and the system as a whole have worked very satisfyingly.
We all know what to do, but we don't know how to get re-elected once we have done it
Canonical has made no secret of the fact that deadlines are more important to them than milestones. They shoot (ostensibly) for "usability", not stability.
It runs better than 9.04 on this machine that I am using. This is a K6-3D/400 with 256M and 10G drive. It was upgraded from 7.04 - 16 hours per release.
Issues since 9.10...
Failure during boot get Xwindows/gnome to start. On new log on screen is now a choice of gnome and safe gnome. Just change to the other one and boots OK.
During first boot Netscape kept kicking errors about xorg. Those when a way on second full boot.
Do not like new update apt just showing up with a click. Liked better the icon in tool bar.
openSUSE 11.2 : 8 days to go.
I immediately found a very large irritant after upgrading. Previously, I had line-in set to play through to the speakers. There was a simple slider in sound preferences that existed back since at least 6.06. The same option exists under Windows. But suddenly, 9.10 removed this option. Line-in no longer plays through, and the option has been completely removed from the revamped (and somewhat disorganized) sound preference panels. I appreciate the effort to "modernize" the sound options like per-application tuning, but not at the cost of tossing simple, basic options that have existed since the invention of the sound card.
Also, regarding the bootup animations, they've changed for three or four consecutive upgrades now. I don't mind a refresher when appropriate, but "refreshing" every six months tells me that some priorities need some reordering.
Failure to recognize hard drives: No
Defaulting to the old 2.6.28 Linux kernel: Yep. Does not set the new 2.6.30-14-generic as default. So I have to keep arrowing up in grub. I'll reset this myself.
I also am having a problem with X-Plane 9.40. I use to get 60FPS no problem. I get 20 now. Notably I upgraded to NVIDIA 190.42 as a result of the 180.29 issues. But, it doesn't matter on the NVIDIA version. Strangely I found a work around. If I go to Preferences/Rendering and exit out, about 1/3 of the time I get back to 60FPS. My guess is the OpenAL or pulseaudio as it's reinitialized.
My experience upgrading 9.04 to 9.10 Kubuntu:
I needed to make room to upgrade, because the 4 Gb SSD in the EEE was close to full. I have my /home partition on the 12 Gb SSD, so I needed to clean out things like the apt cache. Eventually, I had to remove some bigger packages like Picasa (with Wine) and Open Office to free up enough space on /.
With 50 Mb more than it claims it wanted, it finally started.
Halfway thru the upgrade, it froze and I had to reboot. Packages had been downloaded, but not all installed.
I had to reboot using a rescue USB stick and chroot over to the main disk. I tried an apt-get dist-upgrade and it said the system was hosed, and suggested a dpkg -a something rescue command. I did that and it finished processing the files it had. I then rebooted into "recovery mode" on that version, and did the dist-upgrade again and it finished. Another reboot and it was successfully in a normal login.
I logged in and immediately did and apt-get update, apt-get upgrade, apt-get autoremove to get the half-dozen updates and clean things up. I then added back in Open Office and a few other missing packages that I cleaned out to make space.
The only thing I can say is in the end, it worked. I've had upgrade horrors like this before with Slackware -- which I have *NEVER* successfully upgraded. They *ALL* had to be re-installs, which is one of the big reasons why I no longer use Slackware. In the past, upgrades have gone smoothly with (K)Ubuntu, as well as my CentOS, Fedora and Red Hat systems. This one was one of the worst.
It is nice, one running. Very slick, and I am mostly quite happy with the way it operates. The only bug I've bumped into that is new is if I'm running on battery, and the battery gets low enough for the system to issue a warning, kicker dies. No, I haven't reported it, yet. Probably later tonight I'll see if I can get a backtrace and send it over.
My experience would have really stumped a Linux noob. There needs to be a bit more Q&A. I got the feeling there was a bit of "let's push out on the Windows 7 day, no matter what" going on.
Learning HOW to think is more important than learning WHAT to think.
Problems plugging in an external monitor on my netbook. Workarounds are available, so it's tolerable. On the upside, it seems a bit better on batter life. Strangely, I'm not seeing any improvement in boot times, which people seem so obsessed with. Until it's under 10 seconds for my netbook, I'm sticking with suspend/hibernate.
The new disk utility picked up the informed me that my laptop disk is in serious need of replacing, which is a nice thing to know before it fails. Overall, not as smooth an upgrade as Jaunty, but not bad.
The upgrade was a bit rough - the GUI system update tools are very prone to breaking, often freezing to the point that only a forcequit can put things back to normal (I almost always use the command line because of that). Unfortunately the only way I knew of to update to 9.10 was using a GUI tool, which naturally broke, forcing me to restart the upgrade (although it was called a "partial upgrade". As for the finished product, booting time is abysmal, pushing past 100 sec. and the wireless doesn't work without a driver (it worked flawlessly in 9.04), and even with the driver whenever I move around any new wireless networks I come across aren't recognized - I need to suspend/unsuspend to restart the wireless system and get the new access points recognized. And the monitor randomly shuts off once in a while. And the mouse (trackpad) moves erratically sometimes.
Either I should switch to some other distro or I need better hardware.
Canonical is interested in rushing out bleeding edge versions of Ubuntu twice a year. Canonical is also interrested in stable, long term release versions, called LTS. Mod parent Troll.
Here be signatures
All 3 to Karmic. All 3 work great. None are even remotely similar hardware wise. As an added bonus the power saving on my laptop works better than my wife's Vista machine now which is definitely a great upgrade.
The two boot screens look sparse and cold to me. I wondered if Mark Shuttleworth was paying people back for the complaints about his "human" color scheme. The GDM window looks ugly to me. I definitely want the old one back.
http://michaelsmith.id.au
I've been using it since the morning it came out (before it showed up on the home page, but was on the mirrors).
I haven't had any show stopping problems. I've found it to be waaay better than 9.04. The sound works far better (it used to not work for some apps), as does compiz.
Oddly, the only thing that didn't work about Ubuntu One. It complained that I had a version too new for the servers. *shrug*
I'm using Karmic on three computers, one fresh install and two upgrades from Jaunty.
All of them are good - one is Xubuntu on a lower-specced laptop and it feels quicker, both booting up and in use. The biggest problem was the current MythStream not working with V0.22 of MythTV.
"I've got more toys than Teruhisa Kitahara."
There are a couple things that I'm inclined to point out. First, the article is basically saying, "some people had trouble, some people were unimpressed." It's hardly a scientific study of the quality of the OS. Sometimes the complainers are the most vocal, and the people who are happy sit quietly.
But more important, just a bit of advice for anyone who got burned by the upgrade and are upset: if your computer is important to you, don't be an early adopter. Just because a new version of your OS comes out doesn't mean you need to upgrade right away. Sit and wait to hear what people say about it, and wait for some of the kinks to get ironed out.
I'm not making excuses. Yeah, sure, it'd be better if Canonical would make sure that every release was perfect right out of the gate, but still, exercise some common sense. If you've been doing this for any amount of time, you should know better by now, especially since it has happened with pretty much every single OS. When Vista was released, it was a buggy POS. Yes, I used it. They cleaned it up well enough, but it wasn't any good when it was released. I forget which release of OSX it was (maybe 10.3?), but one of them erased your external hard drives if they were connected when you installed the new OS. That made it really fun if you had just backed up your data to an external hard drive in preparation for the upgrade. And I think it was FreeBSD 5 where everyone was complaining about how crappy it was for months after release.
Whatever system it is, you just can't trust blindly that they'll have it in perfect working order on day 1. If you want to be an early adopter, great, you get to help work out the kinks. Otherwise, give it at least a month or two.
That's what you call working flawlessly? When it kicks you into an emergency console in which you had to remount your hard disks manually in read-write mode and run the package reconfigure command?
Clearly 2009 is not yet the year of Linux on the desktop.
Wait, did you say everything went smoothly except you didn't have sound or video ?
That right there is why Linux hasn't gone mainstream.
I don't know what kind of crack I was on, but I suspect it was decaf.
I wish I could mod you up. For the record, I love Ubuntu, but I tend to run only the LTS releases. They are the ones that Canonical and the community put all their effort into for running production systems. I have never had a problem upgrading dapper (6.06 LTS) to Hardy (8.04 LTS), but I have had small problems with some of the intermediate releases.
:)
I had been playing with Karmic-server on VMs for about a month now, but nothing production. Finally I popped a liveCD onto my laptop, played around in Karmic, realized everything worked beautifully, and bit the bullet and a few dist upgrades from Hardy to Karmic. I have not regretted it, but if someone does have problems with the newer possibly less-stable software, they should be sticking with the LTS releases. If you want to push the limit, try new software, you can run the newest release whether or not it's LTS. If you would like to try before you mess with your production system, use the liveCD or make a BACKUP that you know how to restore from. Sheesh....
Sorry to the people who have problems, but I'd have to say my system feels a lot faster now. Boots faster, and compiz with all its 3d effects are a lot smoother with on my builtin intel card than they ever were with previous releases. I am a happy karmic user
Exactly. I have been using Karmic from a clean install without major issues, but upgrade killed my sound. Note that I did have OSS4 configured on 9.04 before the upgrade.
One thing I have noticed (and I haven't used other distros to see if this is a common phenomena) is that upgrading Ubuntu is temperamental when it comes to non-standard configurations/customisations (e.g. removing pulseaudio or totem).
Windows: Don't adopt until Service Pack 1
Ubuntu: Don't adopt until 1-2 months after release
Microsoft, Canonical, et. al. are in an interesting position. You need a large number of testers running on a wide variety of hardware (intel, nvidia, ati, ...) with a wide variety of configurations (gnome, KDE, modified sound configurations, heavily modified/customised), needs and requirements (a DJ/sound studio will have different requirements to someone who just wants email). If people don't use the OS because it is 'buggy', the bugs are not found and no fixes are released. Hopefully, they will get good coverage over the alpha and beta phases, then a wider adoption with the enthusiasts and early adopters, followed later by your "average" "novice" user.
Plus, Karmic and other Linux distros are not equivalent to Windows; they are equivalent to Windows, Office, Photoshop and a whole host of other applications, all updated and packaged every 6 months (for karmic, main is about 6.7 GiB and universe is in the 25 GiB mark, not sure about multiverse). That's a lot of stuff to ensure is working on everyones machines.
Because my experiences match that of the vast majority of Ubuntu users.
Just as the people who are caught up in the "endless reboot" problem with Windows 7 are a tiny minority, so are those having trouble with Karmic.
Even your example fails since you are having difficulties but are willing to brush them off.
My "difficulties" are that a single plugin for a single program hasn't been updated yet. The author of the plugin has been notified and has provided a beta updatebeta update. I have no doubt that I'll be seeing the release version in my update manager soon.
"I've got more toys than Teruhisa Kitahara."
...6 months releasing cycles are a joke. Just look at how long Windows 7 has been tested before release.
Then use Debian.
On the very poll you linked to it says this -
*** Disclaimer for those willing to analyse this poll ***
Most of users voting here are users with issues.
Users with painless experience are not likely to come here.
If you want to compare Karmic release with other releases based on this poll anyway here are the previous polls :
Unlike previous releases where I jumped in fairly early in the beta process (beta 2 or 3), I waited to move to Karmic until the release. I also decided to do a clean install this time to ensure I wouldn't run into any upgrade issues.
Unfortunately, despite the supposed "papercut" fixes, this release seems far more prone to problems. On my Dell Latitude 620 (with Intel graphics, mind you):
About the only good thing I can say (which may also be attributed to the larger 500G drive I swapped in for the install), is that overall the system seems smoother and more responsive.
People with failures are more likely to be on the forum to see the poll in the first place.
Benford's Corollary to Clarke's Law: "Any technology distinguishable from magic is insufficiently advanced."
I still don't use a new Ubuntu release for at least a few weeks though. There is always a flood of package upgrades for a few weeks after a release.
Is that why the last LTS had Firefox 3.0 beta 4 installed on it, as well as an unstable and poorly supported soundsystem? Im a fan of ubuntu too, but lets not try to claim that ANY of their releases are anything other than bleeding edge beta quality releases. Ubuntu tends to be most stable several months after the release, even moreso than other distros / OSes.
Vista had some really pathetic issues for *months* after it was released. I expect at least these issues will be cleared up pretty quickly. And as others have pointed out, this isn't an LTS release.
People are justified in trotting out their own experience because the summary asks for it.
For me KK is awesome, because I finally have accelerated graphics on my Dell Mini 9. I tried setting it up on jaunty a couple of times before but just assumed that my netbook didn't have the right chipset or enough graphics memory to run compiz. Now my netbook has all the benefits of the Ubuntu installation on my MBP (avant window navigator being one of my favourite things about it, 3D desktop cube and wibbly windows next), and more.
The only backwards step I've noticed so far is that the battery app in the system tray now just gives charge level as a percentage, with no time remaining or time to charge info. I don't think I had to install a custom app for that before. Strange.
which is totally what she said
From that point on, yes - everything works and everything boots normally now. It didn't handle an unexpected reboot in the middle of the upgrade gracefully, but I don't know any consumer OS that reliably does.
Live today, because you never know what tomorrow brings
I upgraded to Karmic Koala on one box, and did a fresh, full ubuntu install on my EEEPC of Karmic, and I have had absolutely no problems. It even recognized my Atheros wifi and ethernet cards which I had previously had to custom compile the ethernet drivers, and install backported intrepid drivers for the wifi before, in Jaunty. In fact, this is the first ubuntu upgrade that I have never had any issues with. I have been using Ubuntu since Hoary Hedgehog.
Make sure your GRUB shows the new 2.6.31 kernel. When I upgraded, the kernel installed, but it didn't run update-grub, and so my GRUB menu didn't show the new kernel. When it booted into the old kernel, I had the same problem as you, where it showed that no audio devices were installed. Merely booting into the proper new kernel fixed it.
Jumping to conclusions about their motivations? Maybe that persons experience was trotted out purely because the story summary itself asked for peoples experiences.
And here is mine: Two clean installs (no upgrades yet), and no apparent problems.
Because when you go to download it, it asks you which version you want. It even explains the LTS thing.
THL phish sticks
Guess you've never had a Windows install crap out of the blue or become noxiously saturated with garbage at book. I admit that the quality of releases in Ubuntu hasn't been as good as Windows during the timeframe I've used it. Nontheless, I've always been able to fix stuff in Linux, while I've had to reinstall Windows from scratch many more times.
Mine is a disaster. Now am I dropping Ubuntu? No, I'll drop back to 9.04 (I have all the data - I've been around the block enough times to not make that mistake). However, I might look at Red Hat if the problems aren't resolved quickly.
And here's the advantage of Linux - I can move to another supplier, I'm not locked in.
So... Linux is not ready for the real world?
-- Slashdot: When Public Access TV Says "No"
Haha, I was about to post something like that. For the vast majority of users it isn't that bad, but there does seem to be a certain acceptance among devs of the idea that something that worked before may not work now, which I think is a really odd way of thinking.
It's better to vote for what you want and not get it than to vote for what you don't want and get it.
- E. Debs
As this article attacked the feature I personally worked on in Karmic, I felt it appropriate to respond in my blog at http://blog.dustinkirkland.com/2009/11/register-bloodied-by-lack-of-research.html.
:-Dustin
Typically, I read and respect The Register. They usually run intriguing technology articles that make me think. I'm quite disappointed with today's carelessly researched piece, specifically, the paragraphs regarding eCryptfs.
Lack of automation? In Ubuntu 9.10, encrypting your home directory is a matter of selecting a check box in the installer: That's it. 9.04 Encrypted Home upgrading users simply run update-manager and upgrade all packages to 9.10. Their home directory encryption is not affected by this.
The author of this article found one post in the Ubuntu Forums poorly articulating an issue with home directory encryption and suddenly Ubuntu 9.10 users are getting "bloodied" by encryption in Ubuntu? Seriously?
I expect better journalism from The Register...
The release behind shipping the LTS with Firefox 3.0b4 was simply that Firefox 2 would not have been maintainable for the next five years. It was decided that as soon as firefox 3.0 final was released, it would be placed both in the updates and security tree. If your running an up to date Hardy system, you have the latest version of firefox 3.
This signature was left intentionally blank.
I've been using Linux for 11 years. Before Linux captured 10+% of the desktop market share (according to Ballmer himself!) most of the community was technically oriented and ranting wasn't that common. We understood that those doing the developing were VOLUNTEERS and the best way to help them was to post BUG reports filled with details of the bug that the developer could use to resolve the bug and fix it. IOW, the users were the testers. We understood that and agreed to it. We were patient and our patience was rewarded.
Now, we have a generation of users who don't appreciate or care that most of the developers are still volunteers. These users don't care that they get the OS, the desktop and tens of thousands of high quality apps for free. Even worse, they don't want to take the time to take notes of the problem they think they are having and file factual bug reports at application's bugzilla site. What they will take time to do is write rants in blogs and news groups. Rants that are devoid of facts or knowledge but long on flames and vituperations. Thankfully, most developers know about these kinds of "Penguins" and ignore them. What else can they do? The rants rarely contain useful information and the developer doesn't have the time to search the countless blogs and forums for rants about his software. If he did he wouldn't get any developing done and he'd get discouraged and quit, which would make Microsoft happy,
To make matters worse, many ranters are serial ranters. They aren't satisfied with ranting in a single forum or blog. They visit as many as the can and post essentially the same rant in all of them. This makes the ranter appear to be part of a larger movement when, in fact, he is not. There were several ranters in the KDE4 dustup that were identified as serial ranters, and for a year and a half you could track them through the Linux sites as they dropped one rant after another. If someone called them on the topic of a rant they'd switch topics in their next rant. It didn't matter. The purpose was to destroy KDE4, if possible, and force developers back to KDE 3.5.x. The ranters were totally ignorant of the technical issues and reasons why KDE was redesigned from the bottom up.
The examples of stupid rants are almost endless. One ranter registered on a forum just to make his first post a rant against KDE 4.2.1 because "IT didn't have a way to change the menu structure to KDE 3.5.10's." Read the documentation? NO! It takes too much time and he's much too important to do such trival stuff. Ask a question on the forum instead of ranting for his first post? NO! He's not about to humiliate himself by asking a newbie question.
So, he rants. The first reply states "right click on the K-Gear menu icon and select "Convert to classic menu".
Now, everybody knows that not only is he a mindless ranter, he is also an idiot.
The problem is that his subject line appears in some Google search of "Problems with Ubuntu" and adds at least one count, or more if the rant is picked up by multiple blogs, to the number of users supposedly having trouble with Kubuntu (or Ubuntu). Someone takes the results of that search and extrapolates it into a story about how "Some Early Adopters Stung By Kbuntu's Karmic Koala".
Meanwhile, my Kubuntu Karmic 9.10 instalation on my Sony VAIO VGN-FW140E/H notebook with an Intel GM45 video chip continues to hum like the perfect combination that it is. Did I say that I checked the compatibility of my notebook with Linux before I installed Linux on it?
Running with Linux for over 20 years!
Whas [sic] has been your experience if you've moved to Karmic?
The Good:
The Bad:
I would have to say that in my experience with Karmic, the pros greatly outweighed the cons. I'll live major increases in performance at the cost of minor fixable annoyances!
Of course, I did an upgrade from 9.04 so I haven't taken the plunge to GRUB 2 or EXT4. Those two things are still kinda young (and bold decisions for Canonical to commit to production) so perhaps they're contributing factors to the problems that most people are experiencing?
/* No Comment */
If you want a Debian that stable, use Debian. :)
What is this 35% of which you speak?
Let's take a full look of that poll as of 8:30 tonight...
So, if we count "got many problems that I've not been able to solve" as failed upgrades (a reasonable thing to say) then 39% of the users who went to that forum have had unsuccessful upgrades.
By simple subtraction then, 61% of the users who went and voted in that poll had a working upgrade (I mean really ...who really upgrades their computer and doesn't expect at least 1 or 2 little issues? ;)
It's worth noting that this post was made from a laptop running an upgraded Ubuntu 9.10 from 9.04 - with 0 issues. It was actually the smoothest and easiest FOSS upgrade I've ever gone through in 10 years. That includes upgrades through the FreeBSD 3.x line (phear make world ;), Redhat, Gentoo (emerge world - gah!), as well as from Ubuntu 6.x through now.
Props to Canonical, Ubuntu is about the cleanest, easiest to use Linux I've ever seen. Keep those releases rolling! :)
Occasional pop sounds from the speakers, but audio is working fine.
In
comment out
options snd-hda-intel power_save=10 power_save_controller=N
(last line).
http://ubuntuforums.org/showthread.php?t=1311262&highlight=popping+sounds
Do you use the upgrade function or just reinstall and keep your home directories? I admit I've often done the latter in the past, since it's so easy to install packages as you need them anyway, and packages lying around from the old system have caused me trouble in the past.
But this time it was a bit more serious. I tried to upgrade just using the handy little upgrade button, figuring, what's the worst that can happen, I can just do a full reinstall if it fails.
Then the upgrade program met a package it couldn't uninstall (broken uninstall script returning an error, I think), panicked, and gave up. System was not very usable, so I rebooted.
Or I tried to reboot. The boot process barfed at mounting the file system. Early enough that Ubuntu's "recovery mode" program didn't even get a chance to run.
Let's just say fixing the mess was not something I would want to guide my mother through.
Now that I've done it, though, I'd say the system itself is very nice. Encrypted home directory just works, as do a number of other little things you had to do manually two cycles ago (and yes, those manual changes were the kind that wreaked havoc on the automatic update process).
Ubuntu is progressing nicely, but they need to do more testing on the update function. It just should not, never! leave the system in an unbootable state.
xkcd is not in the sudoers file. This incident will be reported.
The Register failed to notice the text in red boldface on that ubuntuforums.org page which states:
"*** Disclaimer for those willing to analyse this poll ***
Most of users voting here are users with issues.
Users with painless experience are not likely to come here."
The statistics derived by The Register are thus invalid, and probably quite wrong, being from a nonrepresentative self-selected subset of Karmic installations or upgrades. Here's another nonrepresentative data set: I have installed or upgraded 4 PCs from Jaunty to Karmic at home (2 upgrade 32bit, 1 upgrade 64bit, 1 conversion 32bit to 64bit). All went flawlessly, even the migration of user accounts and reinstallation of applications (including commercial paid-for apps) on the 32bit to 64bit reinstallation. Being a self-selected non-representative dataset, would that entitle me to proclaim that every Karmic upgrade or installation was flawless? Obviously such a conclusion would be unfounded, and so are those of The Register.
It's tricky to get reliable statistics on Ubuntu installations. According to an unofficial monitor on the official torrent tracker, there were over 16 million torrent downloads as of today http://spreadubuntu.neomenlo.org/. The number of direct downloads from the servers is unknown, and the average number of installations per download is also unknown. BTW, I've uploaded more than 60GB on these two torrents in the last several days from home, and the upload rate is still humming along (I limit each of the torrents to below 1Mbit/sec upload).
It's also tricky to get reliable statistics on Ubuntu installation problems. The forum mentioned by The Register probably has only a fraction of those with problems, and that came to about 1400 as of yesterday. Comparing this number to the number of torrent downloads would give 1 in 10,000 but that would also be an example of bad statistics, since both of the numbers are incomplete to an unknown extent or nonrepresentative to an unknown extent.
Systematically incomplete nonrepresentative data produces incorrect statistics. It's the old adage: GIGO.
Those who can make you believe absurdities can make you commit atrocities. - Voltaire
Speaking of karma, I can't believe there are this many posts and nobody has made the obvious "Karma's a bitch" joke yet.
Just saying.
Check out my sci-fi/humor trilogy at PatriotsBooks.
5 years? LTS is just for 3 years.
And even then it's still just a gamble by Ubuntu and the users. Or should I say a hopeless dream.
Because not all the developers involved in building the software in the LTS release work for Ubuntu. Ubuntu can't force them to fix bugs even if they are critical, and worse it's even harder to convince them to _backport_ fixes to some old version.
So what actually happens with "LTS" (or most Linux Distros) is it gradually gets less and less supported over the years. The developers just say "Bug? Try the latest version and get back to me"[1], and if the latest version just doesn't quite fit with "LTS" you're stuck with the options of living with the bug or heading to uncharted territory.
With a server system it's usually not such a big problem since you don't tend to change the software and hardware much. But for a desktop system - you might wish to change your vidcard, soundcard, printer, network card or harddrive (to SSD with TRIM for example) within that 3 years. And if the support happens to only be in the latest and greatest Linux kernel, good luck getting it backported to your "LTS" kernel.
Or say the developer totally revamps the architecture of something lets call it XYZ - you could end up with a split - old XYZ for old stuff new XYZ for the latest stuff - but your LTS GUI might not be fully compatible with the latest XYZ for some stupid reason. You grumble and the GUI developers say "try the latest version". So now you have new XYZ and new GUI on your "LTS" distro, which kind of defeats the purpose right?
In contrast, Windows 2000 and XP have actually got better and better supported over the years - more and more drivers were released that wouldn't BSOD the system, more and more software released that didn't require Administator privileges to run (or even install - many games and apps nowadays install fine without requiring admin). Yes support for Win2K is dropping, but that's after way more than 3 measly years.
[1] In my experience the developers too often say "WONTFIX" or "WORKSFORME" even if the behavior is broken. Good luck spending a fair bit of time convincing the developer that its broken and should be fixed. Yeah it's free software, so I'm happy that it mostly works as it is, but still...
I think too many of the bug reports are going directly to a developer. I think they should go to someone like a project manager (with a clue). The project manager can then coerce the developer to "fix this", or just ignore the bug (dupe or user error) and not have the developer even know of the report. Or group a bunch of reports into one bug, or split a report into a bunch of bugs.