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Apple Voiding Smokers' Warranties?

Mr2001 writes "Consumerist reports that Apple is refusing to work on computers that have been used in smoking households. 'The Apple store called and informed me that due to the computer having been used in a house where there was smoking, [the warranty has been voided] and they refuse to work on the machine "due to health risks of second hand smoke,"' wrote one customer. Another said, 'When I asked for an explanation, she said [the owner of the iMac is] a smoker and it's contaminated with cigarette smoke, which they consider a bio-hazard! I checked my Applecare warranty and it says nothing about not honoring warranties if the owner is a smoker.' Apple claims that honoring the warranty would be an OSHA violation. (Remember when they claimed enabling 802.11n for free would be a Sarbanes-Oxley violation?)"

6 of 1,078 comments (clear)

  1. a..holes by methano · · Score: 0, Flamebait

    I like Apple. I bought a Mac in 1984 and have bought a bunch of them since then. I own Apple stock. After about 12 years it was worth about half what I paid for it but then it has performed very nicely over the last few years. But let's face it. Apple is thoroughly infused with self-righteous a..holes. That's the image one gets from the top down. I think they may even work on it. It's a valued trait in the company. Ever go into an Apple store. It seems like being a self-righteous a..hole is a core skill required for employment. Heck, even I, when I advise people about what kind of computer they should buy, I can feel that self-righteous a..hole feeling welling up inside me. It even feels good sometimes. Unfortunately, it's part of the price of using Apple computers. You just have to deal with it.

    I wonder what happens if you smoke in your BMW.

  2. Re:Even if in the agreement. by Bert64 · · Score: 0, Flamebait

    Unfortunately, transport is a requirement and there aren't really any practical alternatives to vehicles fuelled with gas or diesel...
    I doubt there is anyone alive today who doesn't depend on transportation, either for their own use, or by third parties on their behalf (even people bedridden need to have food brought to them).

    Before cars, people used horses which not only release unpleasant gases, but also liquid and solid waste. And while electric cars may not release any unpleasant gases as they are driven, that electricity was most likely generated in a plant which burns coal and stored in batteries full of acid and lead which were made in a factory that emits plenty of nasty byproducts of its own.

    All we can do is try to reduce the level of movement required (working from home more, not concentrating workplaces all in one area and residences in another etc)..

    Smoking is not a requirement, people can easily live without it and many do.

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  3. BZZZT, Wrong! by mangu · · Score: 1, Flamebait

    Because I was driving a motorcycle, I was able to react far more quickly than in a car. If I had been in a car

    I call BS on this one. Every biker I know says a car handles quicker under emergencies than a bike. You can find demonstrations of this fact on the internet.

    Take, for instance, the Imola circuit, where both Formula 1 and motorcycle races have been held. Fastest lap on four wheels: Fernando Alonso in 2006 at 1:24.569. Fastest lap on two wheels: Michel Fabrizio in 2009 at 1:47.736. There are several other circuits that have both car and bike races, compare lap times on any of those and you will see that bikes are *much* worse on the curves.

    You don't really have a bike, do you?

  4. This is why. by KingSkippus · · Score: 0, Flamebait

    I've not abused anything or anybody, aside from my own, let alone anyone's rights.

    See this? Right there? THAT is why we have to push for smoking bans. Because of idiots who think they're not hurting anybody but themselves. Because you care so little about what other people think and you're so ignorant of the damage you're causing, we have to pass laws to punish you because "gosh, I shouldn't do that" isn't enough of an incentive and "hey, this is causing other people problems" never even crosses your mind.

  5. Re:Good for apple by webmistressrachel · · Score: 0, Flamebait

    You know what, fuck you!! Asthma is caused directly by pollution and smog in urban areas, where concentration of cases matches high smog areas geographically and even improves when they do! So stop blaming smokers when you should blame cars, and the oil economy which causes your representatives to plan stupid, selfish systems like roads and remove the working, sensible ones like suburban trolleycars! Go on, mod me down -1 Disagree! (~ie the usual Troll i get these days for telling the truth!)

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  6. Re:Ridiculous by tomhudson · · Score: 0, Flamebait

    Cats can transmit Toxoplasmosis, which is an infection that has exhibited mind control over certain animals.

    Yes they can, and the proper precautions are easy enough to take - don't eat cat shit, since that's how it's transmitted.

    Don't let pregnant women clean kitty boxes, wear rubber gloves when you clean the litter, use bleach to clean the container and let it dry before refilling it, and don't let it accumulate cat clay. Or do like I did - teach the cat to go outside.

    1/3 of people are already infected. What - you don't welcome our parasitic cat-shit-dwelling mind-controlling overlords?

    Who knows - maybe it makes infected people like cats WAY too much - it would explain all the cat ladies out there - you know, the ones with 27 cats in the house - and 81 more outside.