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Target.com's Aggressive SEO Tactic Spams Google

eldavojohn writes "Greg Niland is blogging about target.com's aggressive near-spam search engine optimization, and is more than a little critical not only of how this affects the most popular search engine, but also why it will probably persist. If you want an example, search for 'Exercise Bike Clearance' and click the first link."

32 of 241 comments (clear)

  1. Easy response by bl968 · · Score: 5, Informative

    At the bottom of every Google Search result page is a link titled Dissatisfied? Help us improve. Click it. Tell them the link is spam. Google ends up filtering them out of the search results, and we all win!

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    1. Re:Easy response by techno-vampire · · Score: 5, Insightful

      I hope every slashdotter reading your comment takes your advice. Target deserves to be slammed for that.

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    2. Re:Easy response by Anonymous Coward · · Score: 5, Interesting

      Well, it is easy, but before we all do this, we should consider who the article writer is. The article is written by an SEO'er, and I can only guess that they are trying to compete on some terms for which Target currently outranks them. Why would we work to hinder one company's SEO work just to help another SEO'er?

      The entire article is just the complaining of a butthurt SEO'er because they couldn't get their own terms to rank. This shouldn't have even made Slashdot, since this isn't supposed to be the trolling ground for Internet Marketers.

    3. Re:Easy response by farlukar · · Score: 5, Funny

      As if slashdotters would search for exercise bikes...

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    4. Re:Easy response by ricree · · Score: 3, Informative

      I disagree. While using another search engine certainly gives google and inventive to improve the search, it doesn't really help them to do it.

      People switch services for all sorts of reasons. Fashion, apathy (if, say, they switch computers and it has a different default engine), etc. Dissatisfaction is just one reason, and since the process of leaving is silent, they have little enough way to tell why.

      Reporting the trouble to them gives them the reason you're dissatisfied in a way that switching doesn't. Of course, they're always free to ignore it, but at least if they do then switching can be an incentive for them to improve rather than an enigma they have to puzzle out.

    5. Re:Easy response by JackieBrown · · Score: 3, Informative

      Maybe if there were such a pattern.

      Try exercise equipment clearance. Not Target.
      exercise machine clearance
      Heck, even "exercise bike" and "exercise bike sale" doesn't lead to Target.

      Hell, the example on their page is a site speficic search site:target.com "We could not find matches for"

    6. Re:Easy response by netsharc · · Score: 3, Insightful

      I don't think it works that way... no way Google would hammer a site by forwarding queries that its users have entered.. for one thing target.com would go up in smokes a few seconds after such a mode is activated.

      Maybe target's got a database of what its customers have queried in its own search pages, and created a page somewhere with "failed queries: [1] [2] [3]", and it let Google visit [1], [2], and [3], entering those pages into its Borg-mainframe..

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    7. Re:Easy response by maxwell+demon · · Score: 5, Funny

      Of course they do. But only to install Linux on them.

      --
      The Tao of math: The numbers you can count are not the real numbers.
    8. Re:Easy response by LordAndrewSama · · Score: 3, Insightful
      I did the same thing, but when I went to the bottom of the page found this from google trends:

      16th most popular search in the past hour.

    9. Re:Easy response by drinkypoo · · Score: 3, Interesting

      If you log into google you get to just click to denote relevance of links, there's a promote button and a remove button. Legend is that google watches this information and ranks down pages regularly removed from results.

      --
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    10. Re:Easy response by 2obvious4u · · Score: 4, Funny

      Isn't that called a gym?

    11. Re:Easy response by e2d2 · · Score: 3, Interesting

      No the writer is pissed because those terms are linking to bogus result pages. If they were legit terms and the results directed to actual items then it would be a win for target and everyone else. But they are spamming the search and as a whole search results get muddied for everyone. It's a legit complaint IMHO. I want real results, not spammed links.

    12. Re:Easy response by ArsonSmith · · Score: 4, Funny

      WTF is a gym?

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
    13. Re:Easy response by SEWilco · · Score: 3, Informative

      WTF is a gym?

      Gym is a guy I met IRL at the convenience store, when I was buying a pizza and chips. I tried to email him, but encountered some weird site featuring steel and leather furniture.

  2. How are these getting indexed? by MikeFM · · Score: 5, Insightful

    The big question is how are these pages getting indexed? Generating them isn't wrong but there should be no links to them.

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    1. Re:How are these getting indexed? by adolf · · Score: 5, Informative

      Generating them is wrong, according to Google:

      Quality guidelines - basic principles

      • Make pages primarily for users, not for search engines. Don't deceive your users or present different content to search engines than you display to users, which is commonly referred to as "cloaking."
      • Avoid tricks intended to improve search engine rankings. A good rule of thumb is whether you'd feel comfortable explaining what you've done to a website that competes with you. Another useful test is to ask, "Does this help my users? Would I do this if search engines didn't exist?"
      • Don't participate in link schemes designed to increase your site's ranking or PageRank. In particular, avoid links to web spammers or "bad neighborhoods" on the web, as your own ranking may be affected adversely by those links.
      • Don't use unauthorized computer programs to submit pages, check rankings, etc. Such programs consume computing resources and violate our Terms of Service. Google does not recommend the use of products such as WebPosition Gold(TM) that send automatic or programmatic queries to Google.

      Quality guidelines - specific guidelines

      • Avoid hidden text or hidden links.
      • Don't use cloaking or sneaky redirects.
      • Don't send automated queries to Google.
      • Don't load pages with irrelevant keywords.
      • Don't create multiple pages, subdomains, or domains with substantially duplicate content.
      • Don't create pages with malicious behavior, such as phishing or installing viruses, trojans, or other badware.
      • Avoid "doorway" pages created just for search engines, or other "cookie cutter" approaches such as affiliate programs with little or no original content.
      • If your site participates in an affiliate program, make sure that your site adds value. Provide unique and relevant content that gives users a reason to visit your site first.

      Emphasis mine, on the areas that Target is plainly and obviously not following. There's a bunch of other stuff listed which they might be doing as well, but I can't be bothered to look into it any further at the moment.

    2. Re:How are these getting indexed? by adolf · · Score: 5, Insightful

      Dear AC,

      If you'd R'd the FA, you'd have noticed this: http://www.google.com/search?q=site%3Atarget.com+%22We+could+not+find+matches+for%22.

      Therein, are some 14 million dead links which land on Target's do-nothing search page.

      Will you really have me believe that target.com has been linked to for over 14 million specific products which they no longer sell?

      Not even Newegg, who tends to keep old product pages around for ages after they've stopped selling an item, has this problem: http://www.google.com/#hl=en&q=site%3Anewegg.com+%22this+product+is+no+longer+available%22 tops out at a perfectly believable 149,000 hits.

      Really. 14 million?

      FFS: Something here stinks.

    3. Re:How are these getting indexed? by will_die · · Score: 4, Interesting

      There is also major difference between newegg and target.
      For newegg to keep around old products is a boon for me since I can quickly check the specs of products I previously purchased from them. If I want to purchase new memory or a new processor I can easly see what currently have and what kind of new product I need. A decent amount of parts resellers tend to also do this.
      For Target to keep around old items provides no real value. If someone is looking for an old product the stores are better off to direct them to we do not sell them anymore and have a bunch of pictures and links to products they do sell now and are the replacement for the item the person is looking for.
      So like you say there is something messed up with Target keeping that many products around. Also if you go to target.com and do search you don't get that page, you get nice page where they cross out the various searched for words and show you examples of want those new search would provide.

    4. Re:How are these getting indexed? by Tweezer · · Score: 4, Interesting

      I just clicked your link and the third entry is We could not find matches for "Anal Massage for Lovers Vol 2". I'm pretty sure Target never carried that product confirming what you say. I'm wondering if they are spamming from some sort of fixed database or if they are using failed queries from their site. If they are using failed queries, we could turn this against them. Someone could write an app to search target.com for bestiality, necrophilia etc. I wonder if Target would be happy to be the number one result for those search terms.

  3. Re:Meh by adolf · · Score: 4, Insightful

    Please explain to me why should I care about shareholder value when trying (and failing) to find a product with Google.

    Meh, indeed.

  4. Re:haha by supersat · · Score: 5, Informative

    Google for link:http://www.target.com/gp/search/ref=sr_bmvd_redirect?field-keywords=Anal%20Massage%20for%20Lovers%20Vol%202&url=index%3Dtarget%26search-alias%3Dtgt-index. Six sites are linking to it! It's showing up in Google's results because people are linking to it.

    Of course, the story is a bit trickier than that. People are linking to an old product URL (Target sometimes has humorous products on their site), which Target redirects to a search page when they no longer carry the product. Google indexes this redirect and treats both URLs as the roughly the same (you'll notice that the links you find above point to a product URL, not the search result URL).

    In many cases, this is a reasonable thing to do. People point to content they care about. They usually don't care what the exact URL is. If the URL changes, they likely still care about the original content. Target's redirection breaks this assumption, but I'm not sure there's a straight-forward fix. Perhaps they could return a 404 response (with the same content) when redirecting from a broken product URL?

  5. I have found the solution!... by Tei · · Score: 4, Funny

    But is on expect-exchange.

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    -Woof woof woof!

  6. Obviously not intentional by Temporal · · Score: 5, Interesting

    This is obviously not intentional. If it were intentional, Target would be providing decent landing pages. For instance, Target actually sells exercise bikes. If they were intentionally spamming the term "exercise bike", why on earth would they be doing it with an error page rather than provide an actual exercise bike page? That doesn't make any sense.

    As for Google, I think it's a safe bet that they have zero interest in having these crappy results in their result list. There's probably some sort of bug affecting this. Perhaps Target recently changed their site and, in so doing, broke a ton of links that were perfectly valid before? If so then my guess is that these will disappear after a short time, once the ranking system catches up.

    Never attribute to malice that which is better explained by incompetence.

  7. Re:Could have made it a link by ta+bu+shi+da+yu · · Score: 4, Funny

    I tried site:target.com we could not find matches for and the third option was Anal Massage for Lovers Vol 2.

    I wasn't aware that Target marketed to this demographic.

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    XML is like violence. If it doesn't solve the problem, use more.
  8. Re:haha - Mod up! by AliasMarlowe · · Score: 3, Funny

    'Anal Massage for Lovers Vol 2 Wow.

    Vol 1 wasn't enough? Wow indeed!

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
  9. Re:Could have made it a link by spyrochaete · · Score: 4, Informative

    The query you want to run is:
    [blockquote]site:target.com "could not find matches"[/blockquote]

    This produces 604,000 results. Definitely black hat seo spam. Google needs to either filter "/search?" and "/ref=sr" or they need to penalize Target like they would for any other spammer. Target is a large American retailer so Google probably won't do anything at all.

  10. Nothing to see here. by MikeFM · · Score: 4, Insightful

    It's obvious that these pages are just part of the built-in search and will return for any random search terms. They're not doing anything suspicious. The only odd thing is that Google is somehow indexing the pages. It's more likely a bug in Google or someone somewhere thought it'd be amusing to create a bunch of links to Target for random search terms.

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
  11. Re:haha by spyrochaete · · Score: 3, Insightful

    People are linking to an old product URL (Target sometimes has humorous products on their site), which Target redirects to a search page when they no longer carry the product. Google indexes this redirect and treats both URLs as the roughly the same (you'll notice that the links you find above point to a product URL, not the search result URL).

    Good sleuthing there. It's a clever feature to run a search on similar products if the desired one is not found. It may or may not have been intentional for Target to pollute search results with garbage. However, Google's mission statement is "To organize the world's information and make it useful", and failed retailer SERPs are not information nor useful.

    This is hardly a new issue, though. Try looking for walkthroughs for a video game that has just been released and you'll find many SERPs full of "game123 walkthrough" links, only to click them and find a page with the content "be the first to submit your walkthrough." Misleading search users is a failure of Google's mission statement.

  12. Re:Could have made it a link by hairyfeet · · Score: 4, Interesting

    Uhhhhh...what ads? if you go to the actual search page there isn't any ads, nor has there been as far as I can remember. The problem is folks seem to get This Page, which is often the default page for things like AT&T DSL, for the actual search page when they are two completely different sites.

    The funny thing is, as much as I dislike the "home page" of Yahoo, working on PCs for many years I have found the older folks just eat it up. They treat it as "the paper" and will often spend quite a few minutes there reading headlines, checking their Yahoo Mail, looking at stock quotes or checking their horoscope, before every venturing onto the "real" web. So considering how many customers have that set as their home page and have a royal fit if you dare change it, well they must be doing something right there.

    But I stand by my original statement: If you ever use the "more" tab (little blue down button below the search box) you will quickly think other sites just suck. To me that more tab is THE killer feature of search. If I type in something like...say "dark knight" I not only get the usual reviews and clips, but with the more tab I get profiles on the actors, interviews with the director (which I didn't even know who was before the more tab and whose interview I found quite fascinating) all sorts of springboards for jumping off of my original search. Google uses something kinda sorta like it at the bottom of their page, but it isn't nearly as complete and page placement matters.

    So while most may think Google is all that and a bag of chips I'll just have to stick with what works. Plus this SEO business shows that Yahoo Search is more like Linux-Less visible and thus less a "target" for malware. And competition is always of the good,right?

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  13. Re:Target, or Amazon? by interiot · · Score: 4, Interesting
  14. Next Microsoft by harl · · Score: 4, Insightful

    I've been saying it since they took away _exact_ text searching. They peaked. It's all downhill from here.

    Good thing gets big. Quality suffers.

    Sometimes case and special characters are what separates exactly what I'm looking for and pages of crap.

    Don't get me started on treating search terms an acronyms and returning pages that don't contain the search term but something, usually an entity name, who's initials make up my search term. Returning a page that doesn't contain my search term is a failure state.

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  15. Re:Could have made it a link by oldhack · · Score: 3, Funny

    ... I have found the older folks just eat it up. They treat it [Yahoo home page] as "the paper" and will often spend quite a few minutes there reading headlines, checking their Yahoo Mail, looking at stock quotes or checking their horoscope, before every venturing onto the "real" web.

    And then they come out to ./, telling us to get off their lawns, rambling on about their onion belt and whatnot.

    Crazy old people.

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