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The Apple Paradox, Closed Culture & Free-Thinking Fans

waderoush writes "The secrecy surrounding the expected Apple tablet computer is only the latest example of the company's famously closed and controlling culture. Yet millions of designers, musicians, and other creative professionals love their Apple products, and the Apple brand is almost synonymous with free-thinking creativity. How can a company whose philosophy of information sharing is so at odds with that of most of its customers be so successful? This Xconomy essay explores three possible explanations. 1) Closed innovation, overseen by a guiding genius like Steve Jobs, may be the only way to build such coherent, compelling products. 2) Apple's hardware turns out to be more 'open' than the company intended — Jobs originally wanted to keep third-party apps off the iPhone, for example. 3) Related to #1: customers are pragmatic about quality, and the open source and free software movements haven't produced anything remotely as useful as Mac OS X and the iPhone."

23 of 945 comments (clear)

  1. Free-thinking? by Anonymous Coward · · Score: 5, Funny

    This is probably the first time in history a cult has been described as "free-thinking"......

    1. Re:Free-thinking? by DinZy · · Score: 5, Insightful

      I agree. This is absurd. I take it the blurb was written by a cult member.

    2. Re:Free-thinking? by gandhi_2 · · Score: 5, Funny

      "Think Different" was an order, not a suggestion.

    3. Re:Free-thinking? by BlueStraggler · · Score: 5, Insightful

      Simplified != dumbed down. It is the essence of good design.

      Dumbed down is when you design the system at cross-purposes to itself to cater to the naive user who does not understand the conventions of desktop computing. For example, putting a big-ass "Start" button and five hundred application launcher shortcuts on the desktop, because your users don't have a clue what to do after the computer boots. Or designing your apps as monolithic monstrosities because your users don't understand multitasking. Or having your windows maximize because the multiple-application desktop is too confusing, or you were too cheap to buy an actual workstation monitor. And then needing to add a taskbar because with maximized windows it's really hard to see what you are running.

      Obviously, I'm pointing my finger at Windows, here, but Linux has been adopting the Windows conventions of desktop computing steadily over the last 10 years, to the point where it is now pretty much assumed even by most OSS enthusiasts that the many of the idiotic conventions of Windows are the correct ones to emulate. It takes several hours of tweaking a *nix box to undo these stupidities and get it back to a proper Unix-style desktop as were common in the 1990s, but then of course you are taking a step backwards. Or you can get a Mac, and get a Unix desktop that has kept up with the times.

      You can always spot the people who don't understand real desktop computing. They are the ones who complain that the Mac's maximize button doesn't work, and that you need a two-button mouse to do real work. I mean, do they seriously not know that real men use 3-button mice? On their macs?

  2. Incorrect premise by elrous0 · · Score: 5, Insightful

    I would argue that most Apple fanboys (the real hardcore ones anyway) only THINK they're "free-thinking." They're original and free-thinking in the same way that hippies thought they were original and free-thinking in the 60's--by acting, dressing, and thinking like every other hippie. Real free-thinkers don't start out with an set ideology, and they certainly don't have a cult leader or product line that they worship.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Incorrect premise by PopeRatzo · · Score: 5, Interesting

      Further the notion that "the Apple brand is almost synonymous with free-thinking creativity" is about a decade out of date.

      I spend most of my days in various professional recording studios video production houses and you see a lot fewer Macs than you used to.

      --
      You are welcome on my lawn.
    2. Re:Incorrect premise by Rakshasa+Taisab · · Score: 5, Interesting

      I spend most of my days in various professional recording studios video production houses and you see a lot fewer Macs than you used to.

      Funny, all the IT professionals and programmers I meet seem to be using MacBooks these days.

      --
      - These characters were randomly selected.
    3. Re:Incorrect premise by ducomputergeek · · Score: 5, Interesting

      The lack of Intel processors the first half of last decade went a long way towards that. Programs like Lightwave and Maya began optimizing their rendering engines for x86. By 2005 there was a stark difference rendering times on PPC and Intel machines with Intel beating the crap out of the PPC. Plus some of the larger shops began supporting Maya on Linux. Especially for their render farms.

      That being said, I dealt with those on the small to medium side of the house almost all went Mac primarily for the software. I know a of shops that used dedicated NLA devices for editing in the 1990's and then went to Final Cut Pro. I know many more who switched from Premiere on the PC to FCP on mac because Premiere 6 was highly unstable on a lot of Windows boxes compared to FCP 3. Then Apple acquired Shake and made sure that Shake + a PowerMac/MacPro cost the same as Shake for Linux. And then dropped the price to $500 for OSX three months after I paid $3k for the software....

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
    4. Re:Incorrect premise by Bill_the_Engineer · · Score: 5, Interesting

      What is being discussed is whether or not individuals who are part of a cult-like self-reinforcing hivemind can be considered "freethinking".

      The exact same thing can be said for Linux fans, Windows fans, or any other clique.

      I heard something this morning about the "hidden brain" on NPR's Morning Edition, and the author was explaining how the choices we make may not entirely come from our "rational" conscious mind. I know I'm butchering this up so go find a podcast, but your "hidden brain" is rather dumb and makes its choices by what is sees as prevalent in the environment around them.

      So this could be:

      "I like Windows - because everybody around me uses windows." or
      "I think Apple Users are gay, because I observe that 1) the "creative artists" in popular culture appear to be gay, and 2) I see Apple is creative with their designs therefore they must be gay too." or
      "I like Apple because I observe a lot of Windows machines crash and have viruses" or
      "I like linux because I observe a lot of nerds uses it and I want to be a nerd too."

      Anyway, it's just a theory...

      I like Apples myself and I'm not gay and I don't think all my scientist colleagues which use Macs are either... not that there is anything wrong with being gay (Sienfield Reference).

      Use what you are happy with, everything else is an illusion.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    5. Re:Incorrect premise by beelsebob · · Score: 5, Informative

      I have some better reasons than that to prefer a MacBook:

      1. Sturdier – since a) apple introduced their unibody aluminium cases and b) lenovo started making IBM's designs into utter crud
      2. An excellent track pad, not a track nipple
      3. Really good quality IPS screens
      4. MagSafe power connectors
      5. A really good quality keyboard - with backlighting

      Just being prettier is pretty secondary to all of those.

    6. Re:Incorrect premise by lawpoop · · Score: 5, Interesting

      I just got done hearing a report from a young guy who suffered amnesia in India. He was a Fullbright scholar studying for a year, but when he came to, he had no idea where he was or what he was doing, or even who he was. He got taken into drug rehab because people thought he was a heroin user. He bought into this storyline because he had absolutely no basis for challenging it. He finally called his parents and started apologizing profusely for being a bad son. "We just talked to you on Tuesday".

      He said that the only clues he had as to who he was were how other people treated him, so he totally went with it. There seems to be a mental need to conform to your surroundings and other people's expectations of you.

      I think this was the last story on This American Life. Yay for NPR! :)

      --
      Computers are useless. They can only give you answers.
      -- Pablo Picasso
  3. I guess Apple did all that themselves... by Mark19960 · · Score: 5, Insightful

    "customers are pragmatic about quality, and the open source and free software movements haven't produced anything remotely as useful as Mac OS X and the iPhone."

    No.. they just created what runs on the them, that's all..
    Meh.

  4. FOSS by littlefoo · · Score: 5, Insightful

    "the open source and free software movements haven't produced anything remotely as useful as ... the iPhone"

    I'm not sure whether this is due to the difficulty getting make and gcc to construct things out of plastic, metal and semi-conductors - or a lack of configure options...

    If *only* there were a freely available OS to us on phones that wasn't from Apple - hmmm

  5. Nice Troll by Nerdfest · · Score: 5, Insightful

    the open source and free software movements haven't produced anything remotely as useful as Mac OS X and the iPhone

    Many users of Android, Linux, and many other open source products might have some serious disagreements with that statement.

  6. Fourth option... by theascended · · Score: 5, Insightful

    Apple products are trendy and artisans aren't the social outcasts and special snow flakes they think they are.

  7. It's number 3 by Medieval_Gnome · · Score: 5, Interesting

    From my perspective, getting an Apple laptop is the easiest way to get a nice, portable laptop which runs a Unix system (which, with MacPorts, I can get all the unixy goodness) AND to make sure that the hardware is guaranteed to work. I don't need to worry about whether the new kernel broke support for ndiswrapper, I don't need to worry about the regressions in hardware support that have hit my Linuxy friends, and I have a GUI that gets as close as I've seen to the DWIM pattern.

    And I have a scriptable GUI. Say what you will about its syntax, AppleScript allows some wonderful scripting possibilities. And you can call out to a shell script, so it's also powerful :)

    --

    :wq

  8. wrong assumptions by Tom · · Score: 5, Insightful

    How can a company whose philosophy of information sharing is so at odds with that of most of its customers be so successful?

    Really? The first thing you should always question is your assumptions. Does Apple have a "philosophy of information sharing" and if so, what is it?

    The company is secretive about upcoming, not-yet-available products. Which is not information that customers require in their day-to-day work anyways. As a user or as a developer, it is information about the current, existing products that you need most. And as both I've always found that to be readily available whenever I needed it.

    So how does a philosophy of "not talking (much) about unreleased ideas" merge with the mindset of a designer, artist, programmer or any other kind of creative person? Quite well. A lot of creative people don't talk (much) about their work-in-progress, either, until it's finished. Programmers are about the only kind who feel that putting a half-finished thing out for the public is the thing to do.

    --
    Assorted stuff I do sometimes: Lemuria.org
  9. Re:I'm off-duty by Anonymous Coward · · Score: 5, Funny

    I don't want to start a conspiracy theory or anything, but I have a cousin who only turned bender AFTER he bought an iphone and mac book.

    Coincidence or causation? Has anyone checked the iphone source code for back-doors?

  10. Decoupling of product and user by Sockatume · · Score: 5, Insightful

    I'd argue that the "free-thinking" aspect comes from Apple's somewhat paradoxical "white box" branding.

    Let's start with design. Their products are as faceless and devoid of nonfunctional design features as possible with the exception of the Apple logo (so you have a disk drive, but not one shaped like an alien's face) and consequently the product design is rather decoupled from the user. An Alienware laptop projects a certain image, and consequently Alienware laptop users are going to disproportionately be adolescent male gamers, regardless of the hardware's usefulness as a workstation for making scientific visualisations. An Apple laptop, by virtue of being a big featureless slab of whatever it's made out of, could be used by anyone.

    Similarly the OS, hardware and so on are heavily abstracted to make it easier for the user to get on with what they're doing. It's basically a box which does some computer stuff, and if all goes well you don't need an awareness that you're using eighty yottabytes of hyper-RAM and a BMX derivative OS. All that stuff is thrown to the background in much the same way that the case design is made as bare as possible. As a result, things like hacking the OS etc. don't really enter your mind. There are apps, you run them, you get things done... ideally the software ecosystem is such that you never have to tinker around and realise that you're using a platform that's locked down.

    Now, this also goes into their corporate image, and this is where it gets really tricky. Their corporate image is the products. You are to think about the processes which went into them as little as possible. This is part of why they crack down on leaks so much. Ideally, they want you to think of the product alone. So naturally, the fact that it's probably made in some poorly-paid factory in China doesn't enter your mind. That's maybe not as true with a Microsoft-carrying machine, where you think of the Microsoft corporate entity and so on.

    Essentially, the stink of corporate is less obvious in Apple's products because they put a big fat cloaking device on the corporation. That means that self-described free thinkers, who are likely to be anti-establishment, and thus anti-corporate, and thus repelled by something with an MS logo, go with them by default.

    --
    No kidding!!! What do you say at this point?
  11. Re:I'm off-duty by lena_10326 · · Score: 5, Informative

    Actually, there is some correlation between creativity and homosexuality; you'll find a larger percentage of gays in art school than studying any other discipline

    I took some art courses working on an undergrad Fine Arts program at 2 different colleges and I didn't see an unusually high number of gay students. I honestly don't know what you're talking about. I suspect you're peddling bullshit stereotypes you picked up from watching some lousy TV sitcoms.

    --
    Camping on quad since 1996.
  12. It's not designed by committee by NtroP · · Score: 5, Insightful

    I'm as much a fan of open-source as the next guy and I've contributed to some projects and asked for features, etc. However, I find that the whole "designed by committee" that *many* open source apps have reduces the overall quality. Those OSS apps that truly shine generally have either a strong leader or a single author. You know the old saying, which is true, as well as witty; that a camel is a horse that was designed by a committee.

    As far as openness goes, Apple doesn't announce vaporware like most other companies do. This means when they announce something, they are going to sell it. Usually their products have taken old ideas and looked at them from a different angle opting for being very good at a few things rather than poor and many things. Let's face it, Cmdr Tacos' famous assessment of the original iPod is a classic example of how "the masses" would design a similar product. If Apple would release an "alpha" product to "test the waters" like so many other companies do, the iPod (and iPhone, for that matter) would have died at birth or would be so hideously deformed that it would be unrecognizable.

    --
    "terrorism" and "pedophilia" are the root passwords to the Constitution
  13. Re:Not sure in USA but in Spain... by Antimatter3009 · · Score: 5, Insightful

    Mac users are bought by those that want to distinguish themselves from the rest in terms of money or social class, more in the lines of "I can afford an Mac and you are a poor blue collar bastard"

    I really can't stand this. This line of thinking comes up at least once per Apple article anywhere on the internet, and it's always taken as truth for some reason. I own a mac that has been used in public all of once, in an airport. I own it because I prefer it to any other laptop and was ok with spending the extra cash. It has nothing to do with showing off or demonstrating my superiority. I know plenty of other people who own macs and would agree. I'm sure some people do buy them with that intention, and I wouldn't mind people saying so except that every time they do it's always referring to "mac users" instead of "some mac users". I really hate being lumped in with a group of smug assholes just because of my laptop choice.

  14. Re:Not sure in USA but in Spain... by NtroP · · Score: 5, Insightful

    Don't take the bait. You bought what was right for you and were willing to pay for it. What you are hearing from them is jealousy, sour grapes or some other mental disorder. Let them scrabble around together at the bottom, congratulating themselves on how little they spent for their cheap plastic boxes. It obviously works for them. They think everything should be free or cheap, that they're somehow owed it. Great! There's a market there and Dell, Gateway & MS, et al are there to fill it. That's what they want, that's what they deserve, that's what they're happy with. Why they feel so strongly about our preferences and why they feel the need to attack us so vehemently is a question they probably don't want an answer to. Be true to yourself. Don't be ashamed that you can distinguish, prefer and afford quality. They're just trying to drag you down to their level, thinking it will somehow validate them and make them better. They are wrong.

    --
    "terrorism" and "pedophilia" are the root passwords to the Constitution