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Paypal Reverses Payments Made To Indians

bhagwad writes "Beginning January 28, Paypal has been reversing the payments made to any Indian provider of services. In addition, Indian users have been unable to withdraw their money to their bank accounts. As a result, a large number of Indian Paypal accounts have negative balances running into the thousands of dollars. The worst part is that users weren't informed beforehand — the funds were just whisked away. Indian providers have gone ballistic, with over 2,000 posts on a thread on the reversal of payments and over 700 posts on this thread about the delay in transfers. Paypal hasn't given any explanation to this behavior other than they're looking into it. Although Paypal claims in the above blog post that payments made for 'Services' are not being reversed, this is not true. All payments not made for 'Goods' with a shipping address have been reversed — in fact, the Paypal e-mail tells the Indian sellers to encourage their clients to lie and claim that they're paying for goods with a shipping address instead."

40 of 509 comments (clear)

  1. Makes me wonder... by lag10 · · Score: 5, Insightful

    Why anyone trusts PayPal with their money.

    1. Re:Makes me wonder... by Anonymous Coward · · Score: 5, Insightful

      Nobody trusts Paypal, but there is no viable alternative. Not yet, anyway, but that can't take long in light of these shenenigans.

    2. Re:Makes me wonder... by davester666 · · Score: 5, Funny

      New meaning to the racist term "indian giver"...

      --
      Sleep your way to a whiter smile...date a dentist!
    3. Re:Makes me wonder... by MikeFM · · Score: 4, Informative

      I don't. They arbitrarily started reversing all my payments after I'd shipped product and provided tracking numbers proving delivery. Cost me thousands of dollars and put me out of business. Now they want me to pay them $800 because they not only cleaned out my account but I guess gave away even more. And you pretty much have no recourse but to keep feeling out online forms asking what the frick is going on. Been using Google Checkout and Amazon Payments and they seem viable alternatives. I don't leave money sitting in accounts attached to order processing though because who knows what they'll do to you. Credit card / order protection is a scam. The venders get ripped for no reason. I think unless fraud can be proven there should be no refund and then it should become a legal matter. The credit companies charge fees but they don't cover any of the costs. It all comes from venders.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    4. Re:Makes me wonder... by bvankuik · · Score: 4, Interesting

      No viable alternative? What about a normal bank transfer? I used to pay an Indian guy via Paypal but their charges are pretty steep. So I informed with my local European bank for the costs and it turns out this is much cheaper. Problem fixed.

    5. Re:Makes me wonder... by witherstaff · · Score: 5, Informative

      That's not very convenient for instant or simple online sales. Also you normally get hit with a $15 wire transfer fee on top of it. For large purchases it's doable, for paying some coder by the hour it'd be a hassle.

    6. Re:Makes me wonder... by terraformer · · Score: 5, Informative

      http://www.gunpal.net/
      It's an alternative.

      --
      Who are you? The new #2 Who is #1? You are #617565. I am not a number, I am a free man! Muhahaha.
    7. Re:Makes me wonder... by brusk · · Score: 5, Informative

      No, it's a fee you pay for a regular wire transfer from one bank to another. Its absence is what makes PayPal so convenient.

      --
      .sig withheld by request
    8. Re:Makes me wonder... by rolfwind · · Score: 3, Insightful

      Nobody trusts Paypal, but there is no viable alternative. Not yet, anyway, but that can't take long in light of these shenenigans.

      They've been saying that about the shenanigans since the beginning of the 2000s.

      The fact is that Paypal acts like a bank but without any of the regulations. A bank can't freeze your assets and the like just because they don't like you or what you do -- only the government can do that. Something's got to give here: the last crisis showed banks can't regulate themselves on a trustworthy level.

      There are alternatives: google checkout and a myriad of others. Since ebay doesn't allow competition to their paypal - it makes it harder though...

    9. Re:Makes me wonder... by AK+Marc · · Score: 4, Interesting

      No viable alternative? What about a normal bank transfer?

      The US does not allow for that. The banks don't link into other banking systems seamlessly. They treat the account number as a password (despite it being on the face of every check). The US just doesn't do it. Most of the other countries on the planet have banks that let you transfer money to other banks in that country with a phone call, over the web, in a branch, or maybe even other ways without any problems at all. A large portion of money moves directly between banks electronically (rather than checks, as used in the US).

      Hell, I have a fellow customer at the same branch of a US bank that wanted to send me money. It's impossible, according to Wells Fargo, to transfer more than $1000 from one account holder to another. The person may have been misinformed, but the person trying to get me money tried more than once with different people and couldn't do it. The only option is to not transfer it within the bank (meaning, withdrawal the money completely, the deposit it again, which can be done at the same time at the teller, but can't be done by phone, fax, ATM, online, or such, when such options are available outside the US almost everywhere).

      With that system, I declare that to be "no viable alternative."

    10. Re:Makes me wonder... by zuperduperman · · Score: 3, Insightful

      The beauty is that you don't really have to trust PayPal. I usually transfer money out of my PayPal account within minutes of it arriving there, and I have made sure never to authorize PayPal to withdraw from any bank account I have.

      Just make sure you have a backup plan so that if / when PayPal suspends your account for some stupid reason you have somewhere else for customers to go.

    11. Re:Makes me wonder... by digitalunity · · Score: 3, Informative

      I think it's important here to make a distinction between an ACH transaction and a wire transfer. My limited understanding of paypal leads me to believe they primarily effect transactions through as an ACH, instead of a wire transfer through the Swift or Fedwire network.

      There are strict regulations on wire transfers in the US under the UCC, but little regulating the fees banks can charge. US domestic wires often cost from $10-$25 depending on whether you're receiving or sending the money. Wire transfers in europe are a lot more popular and negotiations through the EU have led to very low or completely absent wire transfer fees.

      Wire transfers are still the best way to move money internationally, or to move large amounts of money safely. In the US though, the ACH network is much cheaper.

      --
      You can't legislate goodness. Let each to his own destiny, by will of his freely made choices.
    12. Re:Makes me wonder... by Teun · · Score: 4, Informative
      Meanwhile a large swath of the world gets on:

      http://en.wikipedia.org/wiki/International_Bank_Account_Number

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    13. Re:Makes me wonder... by memnock · · Score: 3, Informative

      starting in 2018, British banks won't be using personal checks any more. if other countries' banks follow suit, checks won't be an option. that's not going to take effect for several years, but that policy is looming nonetheless.

      if someone is in another country, it will be kind of hard to just walk over to a branch and meet up with them there.

      maybe that's why those Middle Eastern networks (can't recall the name. something like '---hasa'), which feds couldn't stand because terrorist groups liked them, were effective. a phone call and someone spots the cash until it shows up for real.

    14. Re:Makes me wonder... by Stanislav_J · · Score: 4, Interesting

      Never, never, EVER use an ATM to make a deposit. I learned that the hard way. That receipt it spits out is worthless if the contents of that envelope are misplaced, lost, or stolen. Until a human being actually verifies those contents, there is no deposit. And if the envelope, or its contents, pull a disappearing act twixt machine and homo sapiens, you're screwed. You can wave the little receipt in their face and yell and scream and make dire threats, and you will simply be told that the machine receipt isn't worth a pitcher of warm piss. After all, think about it from their point of view -- one could put an empty envelope in the thing while punching in a $500 deposit, and then claim that it was stolen or otherwise misplaced. So, there is no deposit until a bank employee says there is a deposit.

      --
      "Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket." -- Eric Hoffer
    15. Re:Makes me wonder... by Rophuine · · Score: 4, Insightful

      Paper records can be easily forged and it takes tools most banks don't have to tell when and by whom. Electronic records are more secure.

    16. Re:Makes me wonder... by Rophuine · · Score: 5, Informative

      Anywhere but the US, you just sign in to your internet banking account, key in his branch ID and account number, and away the money floats, on a surge of digital freedom! In the US however, try this approach, and your rent just become $355.

  2. Banking Reform by PingXao · · Score: 5, Insightful

    Banking reform in the US should include subjecting PayPal to all the rules and regulations that apply to banks. I find it strange how they've managed to avoid being classed as a bank all these years in the first place. Current regulations leave a lot to be desired, but making PayPal adhere to them would be a good first step.

    1. Re:Banking Reform by BondGamer · · Score: 4, Informative

      Why should they be a bank? Their primary purpose is enabling transactions not the usual roles of banks.

      Yeah, they only hold, transfer, convert, store, send, give cashback bonuses, interest, etc. They are nothing like a bank at all.

    2. Re:Banking Reform by Tacvek · · Score: 4, Interesting

      What Paypal does is actually very similar to what many banks do at least from the user's perspective. Both hold money in accounts, and provide ways to transfer money. Banks provide checks and debit cards for this purpose.

      I will admit that Paypal does not offer loans, nor does it over things like savings accounts, but from a user experience they are very similar to a bank where they have only a checking account.

      If Paypal does not bother to invest the money sitting dormant in accounts, then many regulations would have only minimal impact on them, since they would be keeping full reserves rather than fractional reserves. The regulations we really want are those that prevent banks from freezing accounts for no valid reason, and from interfering with valid transactions. The procedures already in place for banks on both of these points would really help protect users.

      I will admit though that overall Paypal's primary purpose is more like that of American Express than a bank, but the way they do it is debit based rather than credit based, meaning a whole bunch of regulations that would not apply to AmEx could be applicable.

      --
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    3. Re:Banking Reform by YrWrstNtmr · · Score: 4, Interesting

      Why should they be a bank? Their primary purpose is enabling transactions not the usual roles of banks.

      They hold user accounts - you can keep money there.
      PayPal credit
      PayPal Money Market funds.

      Sure smells like a bank to me.

  3. Who will be manning the call centers... by Anonymous Coward · · Score: 4, Funny

    Who will be manning the call centers to handle the complaints?

    1. Re:Who will be manning the call centers... by Anonymous Coward · · Score: 5, Informative

      Posted anonymously to keep moderation.

      http://www.paypalwarning.com/paypal_phone_number

  4. Re:Paypal's unspoken motto by markass530 · · Score: 3, Funny

    Should say loosing hundreds and thousands, yes I am an idiot for not reviewing the post first.

  5. Due to RBI regulations by kai_hiwatari · · Score: 5, Informative

    This is due to some change in the regulations by the Reserve Bank of India (RBI) regarding offshore money transfers. I read somewhere that RBI is demanding some documents form PayPal to make them eligible to transfer money to and from Indian Banks. Apparently PayPal hasn't been able to furnish those documents.

    1. Re:Due to RBI regulations by iammani · · Score: 4, Informative

      Of course. Paypal has to be registered with the RBI to make forex (foreign exchange) transfers. Every time someone converts rupees in dollars or vice-versa, the source and destination of transfer and reason have to made available to the RBI.

      Apart from these, Paypal would also be subjected to regulations governing these transactions.

      The problem is Paypal doesnt want to be regulated as bank but wants to be able to perform what banks do. And this does not go well with the RBI.

  6. Re:Paypal's unspoken motto by TheKidWho · · Score: 4, Funny

    loosing?

  7. Re:Paypal's unspoken motto by biryokumaru · · Score: 4, Funny

    He's getting his fleet of hundreds of thousands underway by loosing the sails.

    --
    When you're afraid to download music illegally in your own home, then the terrorists have won!
  8. My theory by wealthychef · · Score: 5, Funny

    I think PayPal is run by cowboys.

    --
    Currently hooked on AMP
  9. Dear PayPal by codepunk · · Score: 4, Funny

    Please do the needful!

    --


    Got Code?
  10. Yet another reason by Dracos · · Score: 3, Insightful

    Why PayPal needs to be regulated as a bank, and why I refuse to use it.

  11. Money laundering and terrorism by 140Mandak262Jamuna · · Score: 3, Interesting

    Where would you hide a tree? In a forest of course. Every time there is a new technology is found, the terrorists and criminals use it first and the law enforcement is way behind and always plays catch up. The Mumbai attackers were using prepaid satellite phones and VOIP routed through New Jersy to get constant feed back while they were on their rampage inside the Taj hotel. Wait for a day or two, and you will see that angle will be mentioned. Whether sincerely or as a diversionary tactic by Paypal or by RBI I don't know. But it is a well known fact the terrorists use havala trading systems very effectively and Paypal would not be a big step for them.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  12. Paypal Sucks by Anonymous Coward · · Score: 3, Informative

    http://www.paypalsucks.com/

    I got burned by these bozos once. Make sure you read the terms and conditions carefully. They refund only under very tight circumstances. If there was an alternative, i'd use them instead.
    I had no problems on about 50 transactions ... I got bitten for several hundred dollars once...

    Seriously, PayPal sucks...

  13. Re:PalPal Sucks! by mysidia · · Score: 3, Informative

    Seller terms

    The seller must legally be able to do business in the US, and have a US bank account (since Google is US-based).

    The buyer does not have to be in the US.

  14. Re:Paypal is not a bank by smallfries · · Score: 3, Insightful

    No you are completely and utterly wrong. There is a very authoritative document from the Fed that explains how banks expand the money supply, but a simple starting point for you would be the wiki page on Fractional Reserve Banking.

    --
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  15. Re:Paypal's unspoken motto by MollyB · · Score: 3, Informative

    Too late for lose/loose. It seems to be viral, perhaps intentionally to drive boomers nuts. Also on the 'endangered' list: affect/effect; their/there/they're; dissent/descent; and the biggie-- your/you're.
    The cracks first started years ago when traffic crossings started omitting the apostrophe in "DONT WALK" signs decades ago. I knew things were pointing downhill even then.
    Never saw a mixup of sales and sails, tho.

  16. Re:You don't seem to understand what a bank is. by AK+Marc · · Score: 4, Informative

    You don't understand how the regulation was sold. The regulation was needed because banks lend (you call it creating and destroying money, others call it lending). This allows a bank to fail. Paypal *can't* fail from that. They hold money, but don't lend or borrow against it. So I understand your point. But, from how the regulation was sold to the people, you are 100% wrong. It was never sold as "banks create and destroy money, so they need regulation." It was sold as "banks have your money, and to make sure that they give you your money when you ask for it, they need to be regulated." From the manner in which banking regulation is sold to the America public, Paypal is a bank and should be regulated like one.

    I understand that your argument is that the sale of that regulation was a lie, and the banking industry isn't about holding money (but borrowing and lending against it), but I think you are wrong.

    Not to mention, you are begging the question. You assume that they don't lend against the money they hold. Even if I agreed with your logic (and I don't) you have assumed a premise that has never been addressed. When you prove Paypal doesn't lend money (and I consider buying stock or bonds to be lending money, for this exercise, as one could default on that debt and have the same result), then we can address the logic I don't agree with.

  17. Re:Paypal is not a bank by Khyber · · Score: 3, Informative

    "Actually what caused the great depression is that the market started getting rocky, so everyone pulled their money out at the same time... something which the banks were unable to do"

    BECAUSE OF.....

    " * You deposit $100 at the bank.
            * The bank sets $10 aside as a reserve
            * The bank loans $90 to bob, with interest

    Now, while you still have your $100 (its in the bank), there is someone else running around with $90"

    The banks couldn't give people their money back because they already fucked up loaning it out to other people. This is basic history, not even fucking economics.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  18. Re:Paypal is not a bank by canajin56 · · Score: 4, Informative

    You're only allowing for one iteration! I put $100 in bank A, the bank loans out $80 to you. What do you do with it? Burn it? Probably not. Probably you spend it. Wherever you spend it, it ends up in a bank account. Now bank B (or maybe bank A) has $80, and so at 20% reserve, they can loan out $64 more. That $64 end up in bank A, B, or C, and they can lend out 80% of that, too. sum (i = 1 .. infinity) ($100 x 80%^i) = $400. The "wrong" number of $900 is what happens to the sum if the reserve rate is 10% not 20%. $400 or $900, the banks are still creating many times more fictional money than they actually have. Now, some money does get lost, some money gets spent buying things that goes to employees that goes to cash that maybe doesn't all end up in a bank. But it's pretty damn close. In fact, in the link you said doesn't support the $900 number, they cite a bank operating on a ratio of about 11.5%. Meaning that just every $100 in an account that was cash, there is $850 that is fictional.

    --
    ASCII stupid question, get a stupid ANSI
  19. Fail to see the problem by pla · · Score: 3, Insightful

    As a result, a large number of Indian Paypal accounts have a negative balances running into the thousands of dollars.

    Does anyone else see that as a good opportunity to cease their relationship with PayPay (for those stupid enough to have kept using them anytime in the past, oh, decade)?

    Remember - Not a bank, by their own maneuverings. You can't actually owe PayPal money, because they don't sell anything or provide any (direct for-cost) services. Sure, you can owe their other customers money, but PayPal itself?

    Negative balance? Yeah, time to close that account. Thanks, PayPal, but you can keep "my" negative money. Funny thing, about forced arbitration clauses - You can stack the system as much in your favor as you want, but to get government sponsored armed thugs to go shake down your clients, you need to step in to a real court of law and risk setting some seriously unfavorable precedents.