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Is Internet Explorer 6/7 Support Required Now?

k33l0r writes "Following Google's announcement ending support for Internet Explorer 6, I find myself wondering whether we (Web developers) really need to continue providing support for IE6 and IE7. Especially when creating Web sites intended for technical audiences, wouldn't it be best to end support for obsoleted browsers? Would this not provide additional incentives to upgrade? Recently I and my colleagues had to decide whether it was worth our time to try to support anything before IE8, and in the end we decided to redirect any IE6/7 user-agent to a separate page explaining that the site is not accessible with IE 6 or 7. This was easy once we saw from our analytics that fewer than 5% of visitors to the site were using IE at all. Have you had to make a choice like this? If so, what was your decision and what was the reasoning behind it?"

16 of 512 comments (clear)

  1. Why redirect them? by arndawg · · Score: 5, Insightful

    You could just let IE6 "try its best". And use a big red notice bar at the top with a link explaining it.

    1. Re:Why redirect them? by brentonboy · · Score: 5, Insightful

      Agreed. This is why browser sniffing is bad. Just design it to be standards compliant, and let the browsers that can't follow the standards fail, hopefully gracefully. Blocking IE6 users completely is just pointless.

    2. Re:Why redirect them? by purpledinoz · · Score: 4, Funny

      Who still uses IE6? Google should just insult the IE6 users into upgrading: "You are using Internet Explorer 6. This indicates that you are a giant douche. If you no longer want to be a giant douche, please upgrade your browser."

    3. Re:Why redirect them? by Jedi+Alec · · Score: 5, Insightful

      It's even worse than pointless. I'm typing this on IE8, but it identifies itself as 6 to appease some of the dreadful apps used on the intranet. So even though the browser should be perfectly capable of rendering the site, filtering based on browser version will lose yet another set of potential eyeballs.

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    4. Re:Why redirect them? by GameboyRMH · · Score: 4, Interesting

      I (primarily) developed and currently support an international business site that gets 18% IE6 visitors. Cutting off IE6 visitors would make a tangible difference in the millions of dollars - the competiton is stiff and finding a nonfunctional website would cause the customer to go directly to someone else. IE6 support was basically an afterthought - I didn't go out of my way to support it but I made sure the site's still usable, even if it doesn't look quite right. I did have to make some changes to the code vs. not testing with IE6 at all, but I didn't have to do any dirty hacks, change the site's appearance or sacrifice any features in the process.

      So let's say it took me 10% longer to make sure the site's still accessible with IE6, which cost the company somewhere between "peanuts" and "precisely dick" and didn't affect any other users. Would cutting off almost 1 in 5 users be a good business decision?

      --
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  2. Depends on who you cater to by ResQuad · · Score: 5, Insightful

    Depends on your clients. If you're talking about a mostly technical crowd? No, probably don't need IE6. If you're talking about a site for corporate users, yea, you need IE6. There are many major companies out there still running IE6 on XP. It sucks, they should all switch to Firefox (Or Chrome, or Opera, or anything but IE), but unfortunately most don't have a choice in the matter. Oh and if you're trying to sell people something, then most likely yet again.

    Of course it all depends on what your usage stats/analytic say. Personally, I've not supported IE6 for a long time, but then on most of my sites Firefox is more than 50% of the market.

  3. Not needed by BhaKi · · Score: 5, Insightful

    Actually, no browser should be explicitly/directly supported. Only standards need to be supported. The browsers and their makers should be forced to comply.

    --
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    1. Re:Not needed by mwvdlee · · Score: 5, Insightful

      And you'll tell your visitors to browse your site with the W3C Validator?

      I'm sorry to inform you that most people that might browse your site exist in a realm called "reality", you should visit it some time.

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    2. Re:Not needed by headLITE · · Score: 4, Funny

      Actually, that might work.

    3. Re:Not needed by Eivind · · Score: 4, Insightful

      Agreed. But it's still a good thing to code to the standard, because it's also real that a site is easier to maintain the less browser-spesific hacks it employs.

      It also matters what kinda functionality is lost in older browsers. If the site don't work at all with IE6, and 10% of the visitors use that, then that's definitely bad. If (to take a random example) border-radius isn't supported by IE-6, so those 10% visiting with that browser, get square corners rather than rounded ones, that may well be acceptable. (especially since supporting round corners in ie-6 means using fugly badly-maintainable hacks)

  4. IE6 outdated. by Tukz · · Score: 4, Informative

    We're a web company, making different kind of websites for different kind of people. Which means we make anything from small "Mr and Mrs Smith My Pink Pony" kind of sites, to web shops with 5k+ transactions per day.

    We recently (within the last year or so) put a note on our contracts, stating we don't support IE6 anymore, unless the customer is actually paying extra for making the appropiate changes. It was just too much a hassle to manage all the hacks and workarounds all the time.

    So basically, we state we only support the latest generation of browsers, included IE7 since the migration to IE8 isn't complete yet. A lot of people still on IE7.
    And IE7 isn't TOO bad, the work arounds is mainly CSS, the rest is worked out by MooTools, Prototype, etc.

    --
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  5. I'm posting this from IE6. HELP! by mykos · · Score: 4, Interesting

    My employer hasn't switched from IE6. Does anyone have tips on how to convince them to move to IE8? We have exactly zero software which requires IE6; in fact, some of our software doesn't work properly with it.

  6. Standards Compliant by jadin · · Score: 4, Interesting

    I (attempt) to keep my websites standards compliant. If it works in your browser, great. If not, not my problem. I'm not jumping through hoops to help support companies actively ignoring agreed upon standards.

    However, I'm also not financially dependent on my websites...

  7. Wish we could :-/ by SplatMan_DK · · Score: 5, Insightful

    Get rid if IE6? Boy I wish we could. But we can't.

    Our 4-man startup software company targets medium sized corporate customers (250-2500 seats) and they are still using lots of old computers with IE6. There are many reasons but a few of the most noticable ones are:

    1.) a ton of old Line-of-Business applications still uses IE6 for presentation.
    2.) a surprisingly large amount of corporate software uses embedded IE6 components in their GUI.

    Most of these corporations have installed newer browsers on their machines (some of them even installed non-MS browsers) but IE6 is still there - under the surface - because critical business applications are still depending on it.

    All those Line-of-Business applications are extremely hard to remove. They often solve critical business needs so nobody wants to throw them away. They work and "do the things they were built to do". And since they just work there is no budget to replace them with somerhing else. The people who created them have left the company years ago so nobody really knows exactly how and why they are implemented.

    But everbody knows this about their old LOB apps: they neeed IE6, they still work as intended, nobody can tell how to make an alternate solution, and there is no budget to analyze or re-implement them (and why would anybody want to - right?).

    I imagine this is quite common for many corporations around the world and not just in my region.

    - Jesper
       

    --
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  8. Re:Yes and No by mwvdlee · · Score: 5, Insightful

    My stats indicate more visitor use IE6 than Opera (all versions combined) or Safari (all versions combined).

    If IE6 is dead, then so are both Opera and Safari.

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  9. Hell no! by Hurricane78 · · Score: 5, Interesting

    Remember: The only thing you can achieve by supporting those “browsers”, is to be an enabler. Basically the only reason those people still use IE, is because they can. And the only reason they still can, is because you still code for IE 6/7. And the only reason you do that, is because people still use them.
    Do you see the circular logic here?
    Someone has to break the cycle. And you can bet your ass that it won’t be the users. It’s your job. It’s mine. After all we’re the experts for a reason.
    Don’t be an ass. Be nice. Don’t push them. Pull them. Coming from IE6 to a full-featured modern browser with HTML5-enabled sites, is freakn’ great! It’s like opening the box of your shiny new electronics device (or whatever you like) and playing with it all day long. Get that feeling across! And you will see them getting dragged in in the euphoria, switching in the blink of an eye.
    People don’t change anything if they think they don’t have to. It’s called efficiency. But sometimes it’s bad. E.g. when there is a lack of information.

    So if you think that they should switch, then just code close to the standards. If they want to use their site, it takes them five minutes to install a recent browser, and they know it for years.

    Still supporting IE 6/7 is similar to acting like those EA managers, who would never dare to do something innovative, edgy, fresh or even slightly offending, to get a target group as big as possible... and then ending up with a shitty target group because the result of your work is bland, average, plastic-fantastic, non-innovative, boring shit that nobody hates but that also nobody loves.

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