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Why Apple Doesn't Market Squarely To Businesses

snydeq writes "Despite feature enhancements that suggest otherwise, Apple remains lukewarm to any Mac and iPhone success in business environments. 'Apple has intentionally created a glass ceiling it has no intention of shattering. My conversations with Apple employees over the past decade have always been off the record when it comes to the topic of Macs in the enterprise. The company has had no intention of signaling any active plans to serve the enterprise,' InfoWorld's Galen Gruman writes. 'In a sense, Apple views enterprise sales as "collateral success" — a nice-to-have byproduct of its real focus: individuals, developers, and very small businesses ... likely because to do otherwise would greatly increase the complexity Apple would have to deal with.'"

9 of 510 comments (clear)

  1. I'd like to see Apple make a move, but... by jcr · · Score: 4, Informative

    Apple's not very big on jumping into crowded markets. I'd love to see them take a good shot at unseating Windows in the server business, but they look at how much it would cost to try to push their way in, versus what they can make if they put the same resources into something like the iPad. So far, Apple's growing like crazy without doing much about the business market.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  2. XServe, OS X Server, XSan? by Darth+Sdlavrot · · Score: 4, Informative

    If you ignore the products that they market to businesses, then it probably does look like they don't market to businesses.

  3. Enterprise Mac = War with Microsoft by orient · · Score: 5, Informative

    AFAIK, Microsoft makes the bulk of its money by selling to the big corporations. By entering the enterprise market, Apple would attack Microsoft biggest and safest money source. If they do that, Microsoft will stop selling MSOffice for Mac and will prevent Macs from interacting with the AD. This way, Apple will lose more trying to enter the enterprise market than ignoring it altogether.

    --
    Laudele lor desigur m-ar mahni peste masura.
  4. It tried in the '80s by ThrowAwaySociety · · Score: 5, Informative

    Those with unusually long memories will remember that, in the '80s, the Macintosh (and while it lasted, the Lisa) were Apple's Serious Business Computers. The Apple II was the home/education line.

    The Mac had networking built-in from the beginning. (Not very useful for home users, essential for offices.) It had a black-and-white screen. (Not very useful for games or creative work.) Advertising almost exclusively focused on how a Mac could make businesses more efficient by reducing training and support costs. Watch:

    http://www.youtube.com/watch?v=1MaDXt30xSo
    http://www.youtube.com/watch?v=4dqLT0UBPx0
    http://www.youtube.com/watch?v=iwcuSOfjR6w

    Print ads, too:
    http://www.macmothership.com/gallery/newads10/Macad1.jpg and http://www.macmothership.com/gallery/newads10/Macad2.jpg

    For about fifteen years, Apple desperately wanted to be taken seriously by business users, who dismissed Macs as incompatible and expensive (with good reason.) Apple lost loads of money during this period. Meanwhile, Apple's sales were coming entirely from home users, artists, and education sales.

    One of the first things Steve Jobs did when he returned was shit-can that approach and release the cute, cuddly, home-student oriented iMac. And whaddya know, the company suddenly started making money.

  5. Re:Macs are great for small business though by EXrider · · Score: 5, Informative

    I wonder if Apple would be able to (or has already) delivered an imaging solution so you can roll out a few workstations that start out both identical and functional.

    Yes, they have a services hosted on Mac OS X Server called NetBoot, NetInstall and NetRestore that do system imaging functions. You can read some marketing speak about it here and here. I've been using it since OS 10.4, it's easy to set up and works pretty well.

    --
    grep -iw skynet /etc/services
  6. Re:No Enterprise Offerings by Tibor+the+Hun · · Score: 4, Informative

    Apple Remote Desktop (http://www.apple.com/remotedesktop/) is $499 for unlimited clients.
    But if your company doesn't have $500, you can use any VNC client, as the macs support it natively (In the sharing settings is where you set up VNC access).

    --
    If you don't know what AltaVista is (was), get off my lawn.
  7. Re:Of course not by Xtravar · · Score: 5, Informative

    The enterprise license is what an organization would buy to deploy an application to their workers.

    We sell to organizations - not our workers. The enterprise license doesn't let you do that.

    What we *wanted* to do was give our customer organizations our source code so that *they* could use the enterprise license and so that we could avoid the App Store.

    Our lawyers, and Apple's lawyers, had agreed on this model, as well as various people at Apple. Then, someone high-up at Apple came down and said that route wasn't possible anymore and against their terms. Because their terms are so damn broad, we didn't have any recourse and certainly didn't want to get into a spat with Apple.

    But thanks for your suggestion!!! I hope you feel smug now for calling us cheap, asshole.

    --
    Buckle your ROFL belt, we're in for some LOLs.
  8. Re:Macs are great for small business though by Danathar · · Score: 4, Informative

    Because it ONLY supports certain versions of exchange and if you are not running the EXACT versions that Apple tells you are compatible you are pretty much screwed.

  9. Re:Macs are great for small business though by Midnight+Thunder · · Score: 4, Informative

    Pardon the uninitiated, but with 10.6 supporting Exchange Mail and Calendar with setup time of about 2 seconds (to enter your email and password), why does one need Outlook?

    The incredible thing is that is true. I brought my Mac to work, then specified my company e-mail address and password and it simply asked me to specify my account name, since this was not the same as my e-mail address prefix. In doing so it discovered the mail server (internal and external), the calendar server and the contact directory. With this configuration in place I can even read my work e-mail from home, which is something I can't fathom how to do with the Outlook 2007. BTW for anyone with an iPhone or iPod Touch, this approach works there too.

    --
    Jumpstart the tartan drive.