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Why Broadband In North America Is Not That Slow

An anonymous reader writes "The Globe & Mail has an article written in response to a recent study done by the Berkman Center for Internet & Society at Harvard about how far behind the rest of the world the US and Canada are with regard to broadband internet. The refutation basically tears apart Harvard's analysis and shows why the US and Canada are actually far ahead of most European countries. 'Canada has a true broadband penetration rate of close to 70 per cent of households. And North Americans use the Internet somewhat more intensively than do Europeans, according to Cisco Systems data on Internet traffic. Further, business Internet traffic in North America appears to be at levels substantially higher than elsewhere in the world. Sadly, there is little systematic effort by international agencies to measure the intensity of Internet usage. Instead, we see comparisons of advertised speeds and "price per advertised megabit," which are especially misleading. Advertised broadband speeds vary from actual speeds. In North America, this is largely a result of "network overhead," and is quite modest. In Europe, however, the variation is often dramatic.'"

62 of 376 comments (clear)

  1. Right by sopssa · · Score: 5, Interesting

    Checklist:

    [ ] Can I get 1 Gb/s to home in Canada? (I can in my home town Stockholm)
    [ ] Is the true broadbrand penetration 98+% like in most of the Europe?
    [ ] Is the quality of line actually such that you get angry when the line goes down for a few minutes once per every 1-3 years?

    Seeing all the complaints here on slashdot too, I really don't think it's the same. Often times I am even surprised how you put up with it.

    Hell, even in the beginning of 2000 the competition was so bad that features that usually only came with business lines were offered to tech-savvy home users. Needed static ip's or a block of 32 or larger ip's? Ask for it and they gave.

    I also seriously doubt North Americans using Internet more intensively. Even if I personally dislike it, P2P is pretty damn rampant and that takes a lot of bandwidth. Also everyone uses YouTube and other high bandwidth sites (which obviously have local datacenters because of the demand)

    What comes to business lines, I think they are quite equivalent to each other. Premium, fail-proof lines cost in both NA and EU. But as the home-lines in EU are reliable and theres no bullshit terms to deny such, a lot of businesses who directly aren't working on the Internet use those.

    1. Re:Right by Anonymous Coward · · Score: 2, Interesting

      Ha - even paying big $$$, "fail-proof" is a relative term here in the US. I've been chasing Speakeasy for three months to fix the office T1, which regularly drops 10% of outgoing packets and spikes from 50ms latency to 3000ms every 10-15 seconds. They claim it's caused by "line utilization", but don't have an answer as to why it continues even when using a machine plugged directly into the interface with no other clients. Ugh.

    2. Re:Right by Pharmboy · · Score: 5, Interesting

      I'm leaving AT&T to go to cable based solutions for a dozen users in an office. I know the reliability will be only 99%, but my 99.99% SLA is useless, as they go down all the time (and compensating me, which is a joke since I need the service, not $50 credits). Moving from ATT's service of 12 phone lines and two bonded T1s to cable phone lines and two 5/1.5 internet circuits will save me over $30,000 per year and have me at a FIXED PRICE, unlimited LD. In the current economy, this means three people won't have to get their hours cut to 50% time during the slow half the year. Since the level of service that I actually get will be the same, I would rather give the money to the employees who would otherwise be cut back, rather than AT&T who has failed on every level since they bought out Bell South.

      For the servers that need better than 99% uptime (credit applications, etc.), we rented a box on Server Beach, their special unmetered 10mb connection for less than $150 a month. As a side note, Bell South was actually good in service and product before AT&T bought them out. The other day AT&T wouldn't issue a trouble ticket and told us that they would have someone there 24 hours later, at 5pm the next day, in spite of our 4 hour SLA. I get better service from Time Warner for my $100 home internet/tv than I do from AT&T under contract for several thousand per month.

      --
      Tequila: It's not just for breakfast anymore!
    3. Re:Right by Anonymous Coward · · Score: 2, Informative

      No you are not getting 1Gb/s to home in Stockholm. Advertised rate is not the same as real rate.

      In Korea they advertise 100Gb/s to home. I lived there - you don't get 100Gb/s. Its more comparable to typical USA cable speeds. It is just an advertising gimmick.

    4. Re:Right by mikael_j · · Score: 4, Interesting

      Yeah, where I live (Östersund, northern part of Sweden, population ~40k) the choices are FTTH through the citynet which has five different ISPs offering everything from 1/1 Mbps to 100/100 Mbps with the most expensive 100/100 service costing SEK 459 ($65) per month, ADSL through a multitude of ISPs offering their services through DSLAMs and networks owned by TDC, Telia or Telenor and finally cable (DOCSIS) through ComHem who offer speeds from 5 Mbps to 25 Mbps (although Comhem are being booted out by the landlord since the citynet is a much better solution and not tied to any one ISP like Comhem's network).

      Also, as you said, downtime even with DSL is generally quite low (at least if you live in an apartment building, if you live in some shack in the woods and the copper runs as overhead cables then you'll probably have some issues but that's like expecting to be able to drive your new Ferrari at 200 km/h on a dirt road that hasn't been maintained since the 1920s...). Total downtime due to DSL outages for me has definitely been less than two or three hours in the last year.

      As for caps, they seem very common in the US and I don't know of a single ISP where I live that has any caps except for when it comes to 3/3.5/4G connections.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    5. Re:Right by sopssa · · Score: 4, Informative

      I can personally say that you do. Of course I won't be getting that 1Gb/s from most http sites especially if they're in the US, just because they either don't have the bandwidth, are limiting per user or that you just can't deliver that fast from other countries - but the bandwidth is still available and will work 99% of the time to its full extend, provided you have the hardware capability. Now you don't really need that fast yet, but that's an another matter and will change over time.

      Also, we have quite strict laws regarding advertising. What you describe wouldn't cut it.

    6. Re:Right by Shadow+of+Eternity · · Score: 2, Insightful

      "Choices". There, you just ended the entire argument.

      My "choice" is whether or not I buy DSL. If I lived in a truly open and competitive market my "choice" would be whether to buy DSL or Cable. In the absolute best case scenario I have two companies to choose from.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    7. Re:Right by sopssa · · Score: 2, Informative

      Yes it's symmetric, and we've tested it across the city and it's pretty much what you would get on LAN. While you obviously don't get full of it from elsewhere (100 Mb/s is common in other cities, maybe slower in towns), you basically never run out of your own bandwidth. No caps, either.

    8. Re:Right by Durrik · · Score: 3, Insightful

      I've had the same problem with ADSL in Vancouver. My ISP is Teksavvy (Who're Great) but they resell Telus (Who suck). For three years now I've been unhappy with my 3/1 line. It started out I was able to get 2.5 / 384. But the SN ratio sucked. I complained, Telus tweeked the profile. I kept having my ADSL drop, I complained, Telus blamed my modem. I got a new modem. I kept getting dropped, I complained, Telus blamed that my wiring was wrong. I replaced the wiring from the demark, replaced it with Cat-4 cable, put the filter right at the DMark, filtered the entire house, no improvement. I complained Telus said their was DC on my line. I switched modems back to the original, no improvement. I got myself a new outdoor filter, no improvement. I complained, they said it'd cost $200 an hour for them to send a tech to look at it. My ADSL got worse, went down to 1.5/256 (Which was not good true, all the speed tests I could find were saying 900 down and maybe 105 up). Started the process of switching to Cable, got that in and started to switch my services across, (But it has no static IP address, want it for at least DNS). ADSL completely died, I complained, Telus said their was no problem on their end, must be my end, closed the ticket. Called back on a Monday, hit the roof, told Teksavvy to yell at Telus, they did. Found that the connection on the outside of the remote box was corroded, and fell apart and was in several pieces on the ground. ADSL is now at 3/1, very good SN. But it took three years of Telus saying everything was good on their end, it must be my end, and for the ADSL to completely fail before they would even look at their end and fix the problem. I'm keeping both cable and adsl active, since occasionally one or the other will go down (At least once a week right now, mostly is the cable, but its 5x faster then the ADSL)

      With my experience with Canada ADSL I'll have to say if this study is correct then the rest of the world must be terrible, no better then a 300 baud modem to AOL. But I just don't see the complaints coming out of Europe and Asia. Also I use to work for a telecom that produced IPDSLAMS (Not where I worked but another division) and they were telling everyone how they were happy to be rolling out 58 mbps ADSL to Japan, that was 6-7 years ago. I have 3 mbps ADSL now and 15 mbps cable (When everyone is asleep and hopefully my house is the only place with power). There's no way that North America is better then the rest of the world.

      --
      Software Engineer & Writer of Military Science Fiction and Fantasy Blog: petermwright.com Twitter: WrightPeterM
    9. Re:Right by hairyfeet · · Score: 2, Informative

      Hell there are good chunks of the country where you can't get diddly squat here in the USA! Where I live (Northern AR) the cableco and DSL haven't run so much as a single foot since the mid 90s. Not a single foot. My mom was 2 blocks away from cable when she built her house in 1982, guess how far away she is from the cable now? 2 blocks! Last time I lived there a few years back there were even parts of downtown Nashville where you couldn't get broadband!

      The problem we have here in the USA is our "let the market handle it" has turned into a giant fail thanks to duopolies and cherry picking. The cable and DSL companies have taken all the choice neighborhoods and as far as they are concerned the rest can go fuck themselves. If anything I would say our service is getting worse since the duopolies are simply adding caps instead of running extra pipes in many places, as in my own case where I'm paying $150 a month for a whole 36Gb with $1.50 per Gb if I go over.

      The only way things will get any better here in the USA is if we seize the last mile and open it up to true competition. There is even precedent for doing so, as We, The People paid the telecoms 200 billion for nationwide 15Mbps broadband, only to have them stuff it in their pockets and give us the finger. For those that wish to look up the relevant bill for themselves, it was the 1996 telecommunications act. If we leave it "to the market" thanks to the duopolies and cherry picking we will NEVER get nationwide broadband, and as more bandwidth intensive apps come to the cloud we will be left behind thanks to bandwidth caps.

      Considering how important the Internet has become, and how it can change so many people's lives with everything from online classes to e-commerce, we simply can't afford to be left behind thanks to the short sighted "fuck everything but the quarterly earnings report" attitude of many of our telecoms today.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    10. Re:Right by the+eric+conspiracy · · Score: 2, Interesting

      Caps are very UN common in the US. That's why you hear so much screaming when some ISP proposes instituting them.

      Anywhere where I live in Central NJ we have Verizon FIOS which is FTTH, Cablevison DOCSIS3 which also gives you metro WiFi, and a variety of DSL options. Speeds are up to 100Mbps. None of them are capped. In reality it doesn't sound any different from what you experience in Sweden.

    11. Re:Right by nxtw · · Score: 2, Informative

      Comcast has 2x+ the customers of FIOS, Cablevision and your various DSL providers combined

      False. Verizon has 9 million customers - Comcast has 16 million. AT&T, Time Warner, and Verizon combined have 34 million customers, and they do not have caps.

    12. Re:Right by Pteraspidomorphi · · Score: 3, Informative

      Europe isn't just one country. Perhaps you don't see complaints from Portugal because we can hardly ever stay online long enough to post them? ;)

      Your story sounds just like my typical interaction with my ISP... Except I have to do that about every six months - I've probably had trouble about fifteen times by now. They, Portugal Telecom, the former state-run company which has a monopoly on telecommunications in many areas of the country and owns one of the only two DSL infrastructures - never, EVER fix *anything* at *all* unless it's 100% broken, and even so you have to be lucky. You absolutely cannot get in touch with them - Their support staff is trained to slowly feed lies to the customer that stretch the amount of time he's supposed to be waiting gradually from 3 days up to 1 month; After 1 month they silently close the ticket. Phone calls to this support cost about a meal each and it is only open during work hours on weekdays. The only tool their support seems to be allowed to use for fixing problems is to chop the customer's allotted bandwidth in half (over and over) until the connection becomes stable; This does not result in a lower monthly bill.

      When my phone line breaks, which coincidentally is the case just as I am writing this, I usually these days just go outside with a ladder and spend a few hours to make fresh cuts and mend the connection myself; If this doesn't solve things, I try different modems and routers or even buy new equipment; Ultimately, if there is nothing else I can do, I beg a few people I am fortunate to know (ex-university-colleagues and such) that happen to work in the company so they can pull a few strings and directly breathe down the necks of the actual technicians, who are one hundred percent isolated from the normal customer and do not seem to have to account for whatever the hell they spend their time doing. This was the *only* way in which I could get one of the many company-side problems with my line fixed in the past five years.

      I have no idea of how the average customer deals with them without having a heart attack; From what I hear, the company is almost universally hated and other people do have trouble with them too - From shady business practices, litigiousness against their customers, paid service that is not provided, etc. For example, my own satellite TV service (provided by the same monopolistic company) has signal interruptions about every two minutes and the crappy receiver crashes whenever the TV is turned off and must go through the painfully slow booting process again. My neighbor's internet line also stopped working, but after months of being unable to do anything about it he simply told them to go to hell and set up his entire home with USB wireless modems that patch into the cell phone network provider, Vodafone, which is a perfectly good ISP; Unfortunately, this kind of service is too expensive for me to afford...

      I wish I had service like in north america.

    13. Re:Right by inhuman_4 · · Score: 2, Insightful

      I also have Teksavvy and I agree their service is fantastic. But here in Ontario we have suffer through what Bell claims is "service".

      For example. My torrent programs are throttled, which makes downloading distro's to play with a pain in the ass. Of course you think it's the ISP right? Wrong. For about a month Teksavvy kept sending me email updates about their fight to get Bell to stop throttling the lines of their customers. The CRTC of course did nothing. So in as a work around they now offer a dual line setup to get though Bell, but it costs more money because of the need to split the packets to get around bell.

      Also Teksavvy only offers 5Mbit service. I would like to get more but according to the CRTC Bell only has to offer Teksavvy the same service they offer their own customers. Except Bell offers more then 5Mbit, so the whole thing is just a big joke.

      In the end, after dealing with Rogers for 3 years, and hearing horror stories from my friends about Bell I decided to stick with the slower Teksavvy account and filtering. They are super cheap and have a plan with no cap.

      Better to have good men (Teksavvy) in bad ships (Bell), then bad men (Bell/Rogers) on bad ships (Bell/Rogers).

    14. Re:Right by BikeHelmet · · Score: 2, Interesting

      I'm in Canada. I like my ISP - 3mbit/640kbit with 200GB cap for $27/mo. Quite affordable!

      There aren't a lot of options cheaper than that, which don't sacrifice in some way. I could get 10mbit cable for a bit more, but then my cap goes down. I already use close to 100GB/mo, so that isn't really an option.

  2. Raw speed is realtive by nurb432 · · Score: 3, Interesting

    Especially if you are penalized by your ISP if you use it..

    --
    ---- Booth was a patriot ----
  3. Don't RTFA by M_Hulot · · Score: 3, Insightful

    The original report is really badly written. For example, this is a section heading:

    "A multidimensional approach to benchmarking helps us separate whose experience is exemplary, and whose is cautionary, along several dimensions of broadband availability and quality"

    Why do people write like this?

    1. Re:Don't RTFA by saihung · · Score: 5, Insightful

      It's Harvard. If they write in normal English people might discover that the study is stupid. See also: every sociology department in the world.

    2. Re:Don't RTFA by twoallbeefpatties · · Score: 2, Insightful

      These aren't words that write themselves for you - this is a cleverly disguised level seven wizard spell, Runes of Inducing Headache. I honestly tried to RTFA - it is one of the most deliberately complex things I've ever waded into.

      However, the retort from Globe and Mail that tries to refute the study basically needs one big [citation needed] tag written under the whole thing.

      --
      Libertarians somehow believe that private businesses should be stronger than governments but weaker than individuals.
  4. Re:Speed by Nadaka · · Score: 2, Insightful

    right. and the average of my speed tests is less than 5% of the advertised 8mb connection I am supposed to be getting.

    The summary is dumb. Mr "anonymous reader" is basically saying that North America's internet is better because it is saturated by having higher use with a lower cap.

    I'll read the article, but only after posting in accordance with slashdot tradition.

  5. No matter where you are, 'remote' = poor service by Bearhouse · · Score: 2, Insightful

    I wonder how much difference there really is between the various counties?
    I've been in places in the Americas, Europe & Asia where 'remote' could be as little as an hour's drive away from a big city.
    Guess what? No broadband, & crappy cell coverage, (forget high bandwidth via cell).
    Why? Normally simple economics. Look at the cell maps; they all claim to cover '9x%' of the population, conveniently forgetting that that's != to '9x' of the inhabitated surface.
    Anyway, how much bandwidth do you really need? Is it really a handicap if you cannot run a call/data centre from some remote mountain or desert retreat?

  6. Does anyone really care anymore? by the+eric+conspiracy · · Score: 2, Interesting

    The numbers for broadband penetration with active internet users in north america are 95+%, and for businesses are over 98%. That basically means everyone who actually uses the internet is on broadband.

    At that point is there really much to discuss? Everyone who actually uses the internet in any significant fashion is on broadband.

    1. Re:Does anyone really care anymore? by arcade · · Score: 2

      Define broadband.

      I would claim that anthing providing less than 10Mbit download and 2Mbit upload is bloody slow, these days.

      --
      "Rune Kristian Viken" - http://www.nwo.no - arca
  7. BS by Tiro · · Score: 4, Interesting

    Advertised broadband speeds vary from actual speeds. In North America, this is largely a result of "network overhead," and is quite modest. In Europe, however, the variation is often dramatic.

    I live in San Francisco, where Comcast advertises 8Mbps. We actually get 1Mbps down. If you want the full 6Mbps, you have to live some place like San Mateo County, where they don't have insane oversubscription.

    The Comcast drone I chatted with online asked me: "Would you like to avail the Comcast?" I don't even know what the F that means.

    1. Re:BS by ScrewMaster · · Score: 3, Insightful

      Would you like to avail the Comcast?

      Back when I had Comcastaway a year or so ago, their tech support was largely Indian. It was definitely a crapshoot ("To not be getting angry with me, sir! I am but trying to help you!" but if you called back a few times you'd eventually get someone with a half a clue. Now, at one point I was paying an extra couple bucks a month for a second IP (I didn't want to run my VoIP box through my main router.) Then I upgraded my service to the next tier, and all of a sudden my phones stopped working. I reset everything, and then the phones worked fine but nothing else did. Turned out they'd dropped provisioning for my second IP. So I call up about it, and was told that I needed a service call. It went kinda like this:

      "No, I don't," I told her, "It's a provisioning problem."

      "Well, I wouldn't know about that. We'll need to send a tech to make sure your equipment is working."

      "No, it's working fine. Tell you what, send me over to provisioning."

      "Oh, we're not allowed to do that. I can't call them either."

      At that point I gave up.

      "Whatever. Send the tech."

      So a pair of Comcast technicians shows up, and asked me what the problem was. They were pretty sharp, I have to admit: the Internet boys were generally good, it was the Comcast Digital Voice techs that really needed some more training, but that's another story. Anyway, I explained the problem, and the lead tech blinked and asked, "Why did you ask for a service call? That's a provisioning issue." Duh.

      So he calls up provisioning and this African-American woman answered and just wouldn't shut up for two seconds after he explained the problem, I was amazed that she found time to breathe. "He can just avoid the problem by simply plugging his VoIP box directly into his router. That would save him the monthly charges {blah blah blah, and furthermore, more blah} does the customer know that he doesn't need a second IP?". The guy looks around my shop and said, "Yes. I think he does. In any event HE JUST WANTS WHAT HE'S PAYING FOR." So the lady says, "Okay, all fixed." We restarted everything, it appeared to work, they left, and an hour later my second IP disappeared again. Argh. Still, all in all they did provide a reasonable service (a little expensive, but it was fast and fairly reliable) but they lost me when they started screwing around with torrents. Hands off my goddamn pipe, Mr. Robertson.

      Now I'm on AT&T U-Verse, and so far I've been happy. I have some interference issues that I discovered are due to noise on my power line, of all things (yeah, now I'm in power company Hell, but I can't blame AT&T for that.) I'm on the 18 mbit/sec tier, am getting 22 and I'm getting 2 mbit/sec upload. No complaints with AT&T so far. Ultimately, it just depends upon where you are. I'm in a broadband-competitive area, so they have to work for it. I feel sorry for people I know that only get Internet access from a single outfit: unless it's a fairly small, well-run operation they usually get crappy service. If it's a Comcast or a Verizon, and they don't have to compete for your dollars, they usually don't bother.

      Not hard to figure out why AT&T was so heavily regulated back when its Ma Bell days. I'm spite of what our laissez faire friends would have us believe, sometimes you do need regulation.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:BS by godrik · · Score: 2, Informative

      I believe it is BS too.

      But in france, on ADSL, the advertised bandwidth is the ATM bandwidth. So when Free Telecom advertise 20Mbps it is actually 16Mbps. And for trying to use this bandwidth for downloading... Debian ISO... over bittorrent, you actually get 16Mbps (ok perhaps 15.8 but who cares).

      So yes, there is an overhead between usefull bandwidth and advertised bandwidth which is constant by technology and usually written in the fine lines. Moreover, 20Mbps (atm) is a de facto standard in France, we tend to think that anything slower is slow.

      Whereas where I live now (Columbus, OH) people tend to say "Wow 6Mbps!!"

  8. Well... by Raven737 · · Score: 4, Insightful

    My Parents live in the US (Missouri), i live in Germany.
    They pay more then i do, they only have one choice for broadband (SBC Global which is now AT&T) and their download speed is slower then my upload speed. And i don't mean 'stated', i mean actual.
    They have 768kbit/s down stated and they do get that but they pay around $45/month. In Germany i pay 29.90 euro for 32Mbit/s stated of which i actually get 3.9MByte/s sustained so 31.2Mbit/s actual and 2Mbit/s upstream stated of which i get like 220kbyte/s so 1.8Mbit/s).

    My brother lives in mountain view (near google) and used to live in menlo park. On both occasions he had only two choices (dsl and cable form one provider each).
    Each was horribly slow and very expensive. And this is in the F*ING HEART OF SILICON VALLY!!!. At least now in mountain view he gets free google wifi (which he uses exclusively, thank you google!).

    In Germany i have 8 different DSL providers, all tying to outbid each other (this is in a small rural town with maybe like 5000 inhabitants). Unfortunately with DSL the max they can provide is 16Mbit/s over twisted pair, that's why i went with cable, which for the speed is just as cheap and way cheaper then anything i ever saw in the US. Sure i heard of things like 'Fiber to the premises' but in the areas my parents, my brothers and i lived it was never even considered, and in the last 10 years the price of 'broadband' was actually raised 2x. Each time my parents would cancel or threaten to cancel to get the 'new user' prices again which would be what they payed before. But it's not really much of a choice, if they want broad band they have to pay what AT&T asks.

    This article is either total BS or somehow every place i know in the US has been miraculously spared of any type of competition leaving horrible service, horrible speeds for extravagant prices.
    Does anybody in the US have something like 32Mbit/s (uncapped) $40/moth? If so, where do you live and what is your ISP?

    1. Re:Well... by trapnest · · Score: 4, Informative

      I have 40Mbit/s with no caps for $60USD/month. I live in a small town about an hour north of tampa, in florida. My ISP is Brighthouse networks/roadrunner.

    2. Re:Well... by Neoprofin · · Score: 2, Insightful

      My girlfriends mother lives in Duisburg, her DSL is in terms of latency not terrible, but the actual downstream is frequently barely above DSL levels. I'm currently staying in Belgium and the ISP here cuts service down to 56K levels after 100Gb. I don't know what they're paying for it, but for a house of 9 students they're on 56K service for roughly 3 weeks a month.

      Point being, what is "installed" and what is "usable" are two entirely different things.

    3. Re:Well... by IICV · · Score: 2, Interesting

      It's funny - whenever someone on Slashdot says "yeah well I live in America and I have this really great plan through $ISP", $ISP is never Verizon, Comcast, AT&T, TWC or one of the other major providers (actually I'm not even sure there's a major provider I haven't listed here - Ma Bell is reconstituting herself). It's always some small provider like Roadrunner or Brighthouse out in the middle of nowhere.

      In California, for instance, Brighthouse does offer some plans - if you live in Bakersfield. And all you can get is 7 Mbit/s down for $90 a month, bundled with a TV plan. Why? Because the big network providers have a stranglehold on California.

  9. Sooo... let's see by Anonymous Coward · · Score: 2, Insightful

    I used to live in the US from 1996 to 2008, and I lived in the freaking center of a major city. In 1998 or so they started offering DSL, 768k SDSL, for like $80 per month. That was concentric, which ended up becoming XO and canceling all their consumer accounts. I switched to the excellent Speakeasy, but it was still more money for less speed at the time. Later, the truly craptasic Verizon DSL showed up, which many people signed up for, since the advertising was heavy. One of my friends have had that go on and off once a week or more until he finally got fed up and cancelled it. Another one of my friends signed up for their DSL in order to set up a test web site for class, but then found out after the fact that they block port 80. By the time I left, I had 3 or 6Mbit DSL for around $60 a month, but at least it actually gave that speed and had a static IP. On the other hand, cable internet also arrived, and gives speeds "up to 12mbps" last I checked, but seems to vary drastically according to my friends who use it. I had AT&T 3G before I left, which with my company discount was $80 a month for 3Mbit, which even in the best coverage areas was usually 2Mbit max. The upload speed was truly pathetic. Around the time I left, Verizon started to offer their FIOS service, which isn't even available in the city I was in, but in the suburbs. It could offer speeds "up to 30Mbps", but that would have cost more than whatever default speed they gave.

    Now... The DSL here, is like $5 a month for 14-16mbps. 100Mbps or 160Mbps fiber is about $40 a month. 1Gbps is available now for not much more. 21Mbit 3G (with 4.8Mbps upstream) that actually delivers that speed most of the time is about $50 a month. 40Mbps WiMax is also available for cheap, but the reception is not good. In every case the bandwidth is better, they don't play games with port blocking/rate limiting and shit, and the price is cheaper. In fact, I use my 3G router to download at least dozens of GB per month.

    Also, nearly everything mentioned above is available almost anywhere in Japan. I don't want to hear the excuse "oh that's because Japan is a small island." We have as much empty space as the US to be sure. As for people not being heavy users, there is a reason why the higher speeds are available. I don't know the situation in Europe first-hand, but at least in Korea it's similar to here.

    1. Re:Sooo... let's see by blackraven14250 · · Score: 3, Insightful

      It because the raw amount of nearly totally empty area we have in the US is staggering. You guys have a little bit of Montana......we have Nebraska, Utah, Wyoming, Idaho, Oregon, Nevada, Kansas, New Mexico, Arizona, Colorado, North and South Dakota, Iowa.......and we have more than just that.

  10. This is just a reminder. by FooAtWFU · · Score: 2, Interesting

    The area of Sweden is about 450,000 square kilometers. The area of the state of California is about 425,000 square kilometers. The number of illegal immigrants alone, in the US, is estimated at around 10-15 million, depending who you ask. The population of Sweden is about 9 million.

    You can throw out all these comparisons of broadband, but when you get down to it, it turns out that things are radically different over on this continent. Just want to point that out before we start saying that one or the other is morally superior.

    --
    The World Wide Web is dying. Soon, we shall have only the Internet.
    1. Re:This is just a reminder. by jcupitt65 · · Score: 5, Insightful

      It's not just size and population density.

      For example, consider a large North American city like New York. Very high population density, very wealthy, lots of demand. By your logic, broadband there should be cheap and fast, but it isn't (or not at Scandinavian levels anyway).

      (don't worry about moral superiority, this debate is really just frustration almost everywhere that we can't get the astonishing service they have in Sweden, argh)

    2. Re:This is just a reminder. by Shin-LaC · · Score: 4, Funny

      Also, when you have free time in California you can enjoy the sun, hit the beach, surf the ocean, or whatever else it is that young, happy people do outside. But what are you going to do when you're stuck inside during the long, cold Scandinavian winter? Before the Internet, Scandinavian kids used to get so bored, and thus angry, that they would do crazy stuff like this. Now fast Internet access makes life bearable in the inhospitable north. Of course everyone wants it.

    3. Re:This is just a reminder. by maxume · · Score: 2, Informative

      In much of rural Michigan, it is a fantasy. So there you go.

      --
      Nerd rage is the funniest rage.
    4. Re:This is just a reminder. by mikael_j · · Score: 2, Insightful

      Europe's GDP per capita is only about 70% of the US. Its citizens, on average have a significantly poorer standard of living.

      Which european country are you talking about? Because there are some fairly large differences between different countries (and no, a european country isn't really the same as a US state no matter how much some people would like it to be that way).

      And of course with socialism the money that you make is spent according to how the government decides, not how you decide.

      The government is supposed to be an agent of the people (although for some reason right-wing governments seem more occupied with trying to sell off anything and everything the government owns for ideological reasons, at least here in Sweden where they know that they rarely get to spend more than four years in power before being voted out for another 8-12 years again after screwing everything up...

      Also, sometimes the government is the right actor to make investments, particularly long-term och large-scale investments since governments are more likely to be around to pay their bills ten, twenty or thirty years from now.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    5. Re:This is just a reminder. by NeutronCowboy · · Score: 3, Interesting

      No, what I want to know is why the center of Silicon Valley seems to have the same quality of service as Carson City, Scaguay. If we extend this argument to similar surfaces, I'd expect densely populated areas in the US to have a similar internet infrastructure as densely populated areas in Europe. As far as I can tell, that's not the case.

      --
      Those who can, do. Those who can't, sue.
    6. Re:This is just a reminder. by pieszynski · · Score: 2, Insightful

      Remember not to confuse "socialism" the political doctrine with "socialised" as in sharing costs across society. America does this for health (medicare), defense, roads, education, environmental health, etc etc etc. Europe is no more socialist than are obama's policies, that is to say, not very.

      Socialism = public ownership of the means of production, anything that doesn't entail this is IN NO WAY socialist.

      To "the eric conspiracy" below, you should bear in mind that the "europe" you're talking about nowadays includes romania, poland the old yugoslavia etc, I highly doubt your figures would stand if they only included the "old europe" say the nations of the EU prior to 1999. Its also worth pointing out that the scandinavian nations which have the highest tax rates and the most "socialist" policies have some of the best GDP/head and standards of living in the world.

      --
      a man of infinite shallows
    7. Re:This is just a reminder. by jon3k · · Score: 2, Funny

      "Stuck inside? If something the winters were awesome as a kid. Snowboarding, playing in the snow, cute girls with red cheeks and all the crazy stuff we used to do (and as a little vigilante throw snowballs at cars and run hiding :). Of course, when you got inside you could enjoy a game of Civilization. I would take all of that anytime over surfing or making sand castles on the beach as a kid, as these things I can do now as an adult."

      Well you can have your red cheeks I'll take tanned hotties and thong bikinis.

    8. Re:This is just a reminder. by gutnor · · Score: 4, Insightful

      Its citizens, on average have a significantly poorer standard of living.

      Except when they get sick or have their kid sick, or run into any number of exceptional circumstances for which insurances are just prohibitive
      If you are sure to be on the winner side all your life, any form of socialism sucks.
      There is more chance that your kid will be crippled by the time he is 30 than on the cover of Fortune mag.

    9. Re:This is just a reminder. by MartinSchou · · Score: 3, Insightful

      We have dramatically different engineering challenges than European nations. Comparing the two is impossible.

      You also have significant advantages, that we do not. As for comparing the whole of the USA to a single European country, yes, that's stupid. But you can do it on a state to state basis. For example California and Sweden aren't entirely different when you look at size and geography, but California has much larger metro areas (and 5 times as many citizens).

      The advantage the US companies have, is they have a massive market to aim at.
      * You don't need to set up a new company for every single state you wish to work in. You do in Europe.
      * You can start in one state and expand without having to set up another call centre - unless you start in the UK and expand to Ireland you are going to expand into another language area.
      * You don't need to have a large team of professional translators on staff, just to work in more than four markets.
      * You aren't going to run into language problems across your offices in different states.
      ** Even setting up shop in Denmark, Norway and Sweden, you are going to have language problems, even though those three language are very similar - you are very likely to end up with English as the lingua franca in any kind of inter-office communication, and even then you'll have people who are rubbish at English leading to very bad communication. Granted, the US has its share of Americans who are rubish at English.

    10. Re:This is just a reminder. by Nadaka · · Score: 2, Informative

      The US telecom companies were also granted billions of dollars by the US government to pay for a roll out of broadband infrastructure to nearly every American. Unfortunately non-compliance consequences were not specified, and the telecoms provided fat bonuses to shareholders instead of infrastructure investment.

    11. Re:This is just a reminder. by nine-times · · Score: 2, Interesting

      At the same time, I live in NYC and can't get DSL, let alone FIOS. Yes, there are metro ethernet providers, if you want to spend several hundred dollars a month for 10Mbps, and that's only available maybe sort-of in some places, if you're lucky. The *only* option is cable, which... yes, it's true, if you want to lock yourself into a 3 year contract at $100/month, you can get 50Mbps down and 5Mbps up.

      Yeah, I know, lots of people in the US would give their left arm for a $100/month 50Mbps download pipe, but still, I'm not impressed. It's one of the largest, richest, most influential cities in the world, and if I want an upload faster than 5Mbps, I have to spend at least $1,500/month. Also, that $1,500/month connection will take at least 3-4 months from the order date until it gets turned on. Seriously.

      Oh, and also that $100/month 50Mbps connection drops at least once a day, often enough requiring you to reboot the cable modem. Yay!

  11. Density is what matters, not size by Anonymous Coward · · Score: 5, Insightful

    Yes, California is a lot denser populated than Sweden. Hence, it is a lot cheaper to build out infrastructure in California. The actual size does not matter. Larger country with more people => same as several smaller countries, or likely even better due to economics of scale.

    Why does Sweden (sparsley populated) have a lot of fiber build out + really large ADSL build out and low prices?

    1. Re:Density is what matters, not size by Nadaka · · Score: 4, Insightful

      You are assuming an even distribution of people. You can toss out the north 80% of Canada's land area and only loose 5% of their population.

      Wiring a major US city shouldn't be any more complicated than wiring a major EU city, and we still fall behind in nearly every case.

    2. Re:Density is what matters, not size by __aasqbs9791 · · Score: 2, Insightful

      And California has 234 people per sq. mile, what's your point? They don't have 1Gb to the home available, do they?

    3. Re:Density is what matters, not size by vtcodger · · Score: 3, Insightful

      ***You are assuming an even distribution of people. You can toss out the north 80% of Canada's land area and only loose 5% of their population.***

      On top of which, from what I find on the Internet, Canada actually does a decent job of getting DSL to wide spots in the road 200 miles from the nearest traffic light. Whereas in the US anyone who has the poor judgment to live in the boonies very likely has neither cable, nor DSL. When it comes to broadband, some North Americans are more equal than others.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    4. Re:Density is what matters, not size by afabbro · · Score: 3, Interesting

      You are assuming an even distribution of people. You can toss out the north 80% of Canada's land area and only loose 5% of their population.

      Is "loose" the Canadian spelling for "lose"?

      --
      Advice: on VPS providers
    5. Re:Density is what matters, not size by Idiomatick · · Score: 2, Interesting

      Macao should have the best internet ever! 48,000ppl/mi^2.

      Seriously though, to illustrate your point:
      Lithuania: 15.3Mb/s || 51ppl/km^2
      Latvia: 17.4Mb/s || 35pp/km^2
      USA: 7.7Mb/s || 32ppl/km^2
      Kyrgistan: 5.6Mb/s || 27ppl/km^2
      Sweden: 14.8Mb/s || 20ppl/km^2
      Norway: 8.1Mb/s || 13ppl/km^2
      Canada: 6.5Mb/s || 3ppl/km^2

      The US generally seems to do about as well as undeveloped countries when looking at similar population densities. BUT it isn't the only 1st world nation on that boat. Plenty of other places that should be doing better (looking just at wealth and density) aren't. re: Italy, Thailand. Which leads me to believe there is a missing element. For example, Bulgaria is 10th worldwide though it isn't very dense or rich.

      http://www.speedtest.net/global.php#0
      http://en.wikipedia.org/wiki/List_of_countries_and_dependencies_by_population_density

  12. Let's follow the money... by divisionbyzero · · Score: 5, Interesting

    Usually when a study comes to such dramatically different conclusions from a fairly respectable institution my alarm bells start ringing. It usually smells like media manipulation. So, let's see. The Globe and Mail is owned by CTVGlobemedia which in turn is owned by among others Bell Canada. Bell Canada (as well as the other former Bells) were excoriated by the Harvard report for being anti-competitive and providing poor value. Hrm... Nothing definitive but fairly fishy.

  13. Message seems to be "Hey, we aren't last" by rbrander · · Score: 4, Insightful

    Even the article itself says that compared to Europe, we trail only an "elite group" of (mostly northern) countries.

    The problem with that, (if you're old enough to remember the sixties when the destruction of WW2 was recent enough to have much of Europe still like developing nations today where you couldn't trust the water), is that WE used to be the "elite". That even some European countries have pulled way ahead when they used to be far behind is all the proof you want that we haven't done nearly as well as we could have. (And as for Japan and South Korea pulling way ahead of us: both countries REALLY were developing nations when I was a kid. People in shacks. Widespread hunger.)

    Secondly, it's not how well we're doing leveraging an old 1930's copper wire infrastructure that was paid off by 1960 by telephones, or what we're doing with a 1970's coax infrastructure paid off by 1990 by cable TV bills; it's how well we're doing at putting in a whole new infrastructure for the Internet itself - one that will wipe the other two away.

    That is, where are we with fiber-to-the-home? Ten years ago, it was reasonable to address voracious demand for the new service by piggybacking it on old infrastructures never designed for it, but were sitting there, already deployed. That should have been matched by an aggressive build-out of the replacement infrastructure designed for the job. It should be nearly done by now.

    Alas, being able to send out TWO bills for the same infrastructure after dropping a few humming boxes on either end of the old wires, was far too lucrative to give up in favour of spending about 3 years of bills per house to run new lines, and government dropped the ball on regulating them to do that.

    Whether just a few, or several, European countries are were just as sloppy, their regulators just as captured, as ours, does not mitigate the mistake; it just gives us some more company. Big deal.

  14. Re:Ever-more proof that Europe is a Potemkin Villa by tomhudson · · Score: 4, Insightful

    USA isn't perfect, but it's still one of the freest economies in the world.

    The US is the least "free" economy in the world. Highest agricultural subsidies. Spends the most of ANY country in the world on bailing out private corporations. Gave Warren Buffets (largest stockholder in AIG and Moodys) enough of that "gubbimint cheese" to make Buffet the single largest welfare recipient in the known universe ...

    And you're "free" to pay for all this over the rest of your, and your kids, and your grandkids, lives.

  15. Re:It may suck now... by sunking2 · · Score: 3, Insightful

    Right, because of all the things ailing this country we need to tackle internet speeds. Nice waste of my tax dollars.

  16. You exaggerate but we win... Except in prices. by Anonymous Coward · · Score: 2, Insightful

    Checklist:

    [ ] Can I get 1 Gb/s to home in Canada? (I can in my home town Stockholm)

    I think that's too harsh. We damage our point by exaggerating in our examples... While you might be able to get that in Stockholm, you won't get that just about anywhere in Europe or even Sweden. But even when using more common figures... We are well ahead. We don't have monthly caps, have little to no throttling (I've never noticed any), etc... which seem to be more common elsewhere.

    I live in Finland and am surfing through 100 Mbit/second line. It should be 100/10 but I usually get about 95 megs/second down and about 65 megs/second up assuming it isn't peak traffic hours (when it's closer to 100/10). Thus, from my somewhat anecdotal evidence I have extremely hard time believing that USA has more reliable connections. Also, while that gigabit connection is still rare, 100mbps connection begins to be pretty common at least here in Finland and operators constantly dig fiber and the area is expanding rapidly. Not in all areas but capital area and around notable cities at least. 24mbit/s has been pretty common in many areas for several years.

    In my old apartment (suburbs of East-Vantaa) I could have gotten 100/10 connection but I didn't see the point so I just used the 10/2. I recently moved to HOAS student apartment with a roommate and we decided "Meh. We both study computer science, getting 100/10 would cost just 20 euros a month divided between the two of us... Why would we not get it?"

    Now... I think that USA might still win us when it comes to price. In my previous apartment, 100/10 would have cost 55 euros (=75 dollars) a month. That might not be easily comparable if those bandwith's are less common in usa but even the 10/2 cost 45 euros (=61 dollars) a month. I think that you would get one cheaper than that in USA? Then again, prices between USA and Europe are never directly comparable. We have higher prices, usually higher wages (Our lowest wages are higher than at USA but our high end wages are less than there), higher taxes, need to spend less money to education/healthcare/etc. but need to pay more for gas... So it is very hard to just compare costs in the two without going in to deep analysis about respective quality of life... I guess that you should just look at "How large precentage of population has product X" instead but even then we would have cultural differences affecting that.

  17. France, average of 3.2 Mbps ? LOL ... must be MB! by Anonymous Coward · · Score: 2, Insightful

    If akamai is not coping with French geeks starving for bandwidth and only deliverying an average of 3.2Mbps, it does not means that the internet access is 3.2Mbps here in France.

    FYI, I got an average of 80Mb/s, 40Mb/s and less than 2ms to most french sites (Mo => MB for those who likes 10MB/s).

    ping to french hosted ping to google.com is about 12ms, .uk is about 20ms and slashdot is about 130ms.
    But ping to akamai.com is about 50ms and the same for lemonde.fr (a akamai customer) 40ms.

    The only conclusion for me is : akamai is slow ;-)

    By the way, I pay less than 30€ per month (unlimited bandwith, unlimited call to most countries, free wifi to millions of AP, more than 150 of TV chan, IPv6, tivo like boxe provided, etc).

    If Bell want canadian citizens to think Canada is the best country for broadband, it is up to them. European, Korean & Japanese knows where is the reality.

  18. Punditry != Analysis by twoallbeefpatties · · Score: 4, Insightful

    And now, I will tear apart the analysis that tears apart the Harvard analysis!

    Economists with extensive practical experience of telecommunications regulation have already rebutted the Berkman Center report that harshly assessed Canadian broadband performance, but it is also worth pointing out how much room for interpretation there is in broadband comparisons.

    Let me back up this point by just letting you know the research was refuted and not bother pointing out anyone who's refuted it.

    Residential broadband subscriptions, however, are taken at the household level, not at the individual level. And big businesses often connect several hundred employees with one “line.” The United States and Canada have 2.6 individuals per household, compared with 2.2 in Germany and some other European countries. Thus, if North American household sizes fell to German levels, and all households subscribed to broadband, the United Statse and Canada would have an additional seven lines per 100 persons... Thus there could well be more employees “connected” in North America, although there might be fewer connections.

    So, wait, you're saying that there's more internet penetration in North America because in NA there are more people able to check their e-mail from work?

    And North Americans use the Internet somewhat more intensively than do Europeans, according to Cisco Systems data on Internet traffic. Further, business Internet traffic in North America appears to be at levels substantially higher than elsewhere in the world. Sadly, there is little systematic effort by international agencies to measure the intensity of Internet usage.

    In fact, there's so little effort to measure internet usage that I can just spout this line and pretend it's true without anyone having to refute it!

    Real-world speed testing efforts, while not perfect, tell a dramatically different story from comparisons of advertised speeds. Using real-world data on the amount of time taken to deliver files to end users from its global network of servers, Akamai Technologies reports that the average download speed for Canada was 4.2 megabits a second, against 3.2 Mbps for France, whereas the OECD finds that the average advertised speed from French ISPs was a staggering 51 Mbps.

    Ah, but were they testing from home servers, or from work, which is where most people check their email in Canada?

    Fifty-Mbps speeds (and their prices) are representative of user experience only where advanced fibre and cable networks are widely on offer. Although parts of France have developed impressively in this regard, such networks are accessible to at most 25 per cent of households, and the take-up of high-speed services is very low.

    As opposed to the, what, 2% of North American households that get that kind of speed?

    Canada is likely soon to have a proportion substantially higher than France's of homes served by advanced fibre and cable networks that can deliver such speeds, thanks in part to the ubiquity of cable networks that are less costly to upgrade.

    Also, next year the Cubs will win the pennant. It's gonna be the year! They've been building such a strong team!

    Robert Crandall from the Brookings Institution has shown that in recent years, the capital intensity of the wireline operations of the incumbent North American phone companies has significantly exceeded that of their European counterparts. In 2008, Telus's wireline capital expenditures were about 25 per cent of its corresponding revenue, nearly double the ratio for many European incumbents. Likewise, the Wireless Intelligence database shows that between 2004 and 2009, the capital intensity of wireless operators has been 50 per cent higher in North America than in Western Europe.

    How do we know that North Americans get better internet? Because they spend more money on it! Or do they?

    So it is that in Ca

    --
    Libertarians somehow believe that private businesses should be stronger than governments but weaker than individuals.
  19. Re:Ever-more proof that Europe is a Potemkin Villa by tomhudson · · Score: 2, Interesting

    The total cost of the bail-out, past and going forward over the next decade, is now estimated at being in the area of 20 trillion to the US. That's a quarter-million per family of 4. This is, on a per capita basis, more than 4x the Iceland "Icesave" bailout that is threatening to bankkrupt Iceland.

    It won't make the US lose it's AAA credit rating - the ratings companies will come up with an AAAA rating for some of the other countries instead, and AAA will become the new "A with negative outlook".

  20. Re:Ever-more proof that Europe is a Potemkin Villa by Anonymous Coward · · Score: 2, Insightful

    The US is the least "free" economy in the world. Highest agricultural subsidies.

    Actually, both Europe and Japan have substantially higher agricultural subsidies than the US.

  21. Furthermore by DaMattster · · Score: 2, Interesting

    If you RTFM and look at the comments, a blogger notes that Bell Canada has a significant ownership stake in The Globe & Mail which immediately takes any shred of impartiality out of the article.

  22. Missing the point; what is it? by Nicolas+MONNET · · Score: 2, Insightful

    This is all a weird argument to make. Broadband is much faster and cheaper in quite a few European countries than in the US, and while you can try to weasel your way out of it trying to paint it as unimportant or something, it is a strong demonstration of an important principle: government-enforced competition works.

    As soon as the Bush gov't got into office, its FCC removed the line sharing mandate that allowed competition in the broadband market. Inversely, at the same time, the European Commission forced member countries to implement such competition. In France for instance it allowed a small company, Illiad, to innovate. While we had disastrously low penetration for Internet connectivity before 2002, the numbers shot up after that. They also introduced VoIP, free international calls, TV over IP, and so on. Another company started offering free WiFi to all its subscribers through any of its subscribers' "boxes", a feature that is now available on all ADSL providers. Every ADSL modem doubles as a WiFi router, and broadcasts a distinct ESSID for the "free wifi" network. You connect to the hotspot, log in with a user id / password, and you are then connected on a different VLAN than the owner's so you don't see what's happening on their home network, thankfully.

    It might be that the situation in the US is not as bad as it's cracked out to be, but there's no doubt that it didn't have the same level of innovation.

  23. Re:It may suck now... by toddestan · · Score: 2, Insightful

    Well, at least it would be building up infrastructure that would provide long term benefits for decades to come. Sure beats buying people new cars and dishwashers.