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Microsoft Employees Love Their iPhones

portscan writes "There is an entertaining and telling article in the Wall Street Journal about iPhone use by Microsoft employees. Apparently, despite it being frowned upon by senior management, iPhone use is rampant among the Redmond rank and file. The head of Microsoft's mobile division tried to explain it away as employees wanting 'to better understand the competition,' although few believe this. Nowhere does the article mention attempts by the company to understand why the iPhone is more attractive to much of Microsoft's tech-savvy workforce than the company's own products."

18 of 366 comments (clear)

  1. Victory against monoculture by HumanEmulator · · Score: 5, Insightful

    I wonder how many Apple employees use Microsoft Office. Or Microsoft employees search with Google. Why are people so intent on declaring one product the winner that everybody should use? Did it benefit Microsoft to switch Hotmail to MS IIS before IIS was ready to handle a site of that scale? This isn't a failure for Microsoft's phone efforts as much as it is a victory against Microsoft's mono-culture mindset.

    1. Re:Victory against monoculture by RyuuzakiTetsuya · · Score: 4, Insightful

      Eating their own dog food.

      Apple employees probably use Pages, Keynote and the rest of the iWork suite because they're quite good pieces of software. Microsoft probably doesn't have a raft of people who are using Open Office or Pages because well, even for Mac, Office v.x is pretty slick. Microsoft employees also probably are Xbox fans, by and large.

      Mono-culture is one thing, being able to swallow your own dog food is another. Monocultures work when the products you sell are actually good. :) When you have to ENFORCE your monoculture, you're clearly doing something wrong in the market.

      --
      Non impediti ratione cogitationus.
    2. Re:Victory against monoculture by RogerWilco · · Score: 4, Insightful

      Very well said.

      There is nothing familiar about the iPhone interface, but it's a raging success.

      Why, because it has a good usability design. Especially, it get's rid of the desktop metaphore and uses the appliance metaphore instead, where the device is only one thing at a time, but tries to have the entire user interface be that appliance. When you think about it, it's a very strong and natural interface, and solves a lot of problems people have in current day-to-day use of not just computers, but all kinds of devices.

      Most people get lost in devices like VCRs, stereos, TVs and computers because without training it's hard to figure out that a button does different things depending on what other buttons you have pushed before it. The iPhone UI tries to solve this problem by replacing the buttons.

      --
      RogerWilco the Adventurous Janitor
  2. Do they get the Microsoft products for free? by Rocky · · Score: 4, Insightful

    If they do, then there's a real issue there.

    If not, it's the employees money to do with what they please. Upper management needs to STFU.

    --
    "I'm an old-fashioned type of guy. I worship the Sun and Moon as gods. And fear them."
  3. Obsessesion by Midnight+Thunder · · Score: 5, Insightful

    The Apple culture is about obsession. This goes from creation to use. Despite any flaws the iPhone it has, it feels likes someone actually thought how non-engineers would use it. This is an important factor IMHO, because even with the 'wow' factor, a device will only work if people can find it usable. Too many gadgets, IMHO, are designed by engineers and almost feel like the primary user was an engineer. To many people the "it just works" element is as important as any of the features that the device it may include.

    There are other companies who have understood the people factor, but all to often it doesn't feel like it is running through the veins of the companies.

    Looking at Microsoft, I feel that they are confused about what it means be user friendly. There are elements of the company who seem to get it, while there are other parts that thinks bells and whistles are what user friendly is about. For me being user friendly is something a little complex, it is that right balance of simplicity and richness of functionality. Hiding features or dumbing down an application is not going to magically solve the problem, if the humans factor is forgotten in the process.

    The irony in all this is that Apple spends less on R&D than Microsoft, yet whether it is through focused R&D or some other factor I feel they seem to capture the magic combination better. Maybe there is something to be said of having a company run by a guy who is so obsessive that his passion captivates people, rather than alienating them - yes, I am insinuating that Balmer's passion at developer conferences is more an after thought than something that drives the company in a cohesive way.

    --
    Jumpstart the tartan drive.
  4. Re:I loves and hateses my Preciousss by Anonymous Coward · · Score: 4, Insightful

    I suspect a lot of that development has also been fueled by "get rich quick" dreams, which has obviously only come to reality for a small number of developers. Okay if you're a hobbyist, but not a great return on investment for anyone looking for more than that.

  5. Re:I loves and hateses my Preciousss by Anonymous Coward · · Score: 5, Insightful

    Actually, you're the product they're selling to AT&T. Or didn't you get the memo?

  6. Re:I loves and hateses my Preciousss by nxtw · · Score: 4, Insightful

    The iPod Touch runs the same software with no restrictions.

    Correction: the iPod Touch runs the same software with the same restrictions

  7. Re:I loves and hateses my Preciousss by nine-times · · Score: 5, Insightful

    It's one thing for them to provide a store/repository of known-good software. It's another to prevent you from going outside of that store if you choose to.

  8. Re:I loves and hateses my Preciousss by phantomfive · · Score: 4, Insightful

    Apple should have a right to keep their store the way they want, and reject any app the want.

    On the other hand, I should have a right to run any program I want on my hardware.

    --
    Qxe4
  9. Re:I loves and hateses my Preciousss by nine-times · · Score: 5, Insightful

    I have no problem with them offering the iTunes App store, and in fact think that the cut they take doesn't seem too high.

    But what if I want a native app for Google Voice? What if I want Google Voice to essentially replace my Voicemail and SMS buttons with a Google version that lets me use SMS for free? What if I want to use Opera on my iPhone? They're developing an application, but it will most likely be rejected. What if I want to alter my home screen? (e.g. Winterboard) Apple won't let me run those applications, even though they've been developed.

    And what of all the developers who won't bother to even write an application because they're dreading the possibility of being rejected and having all their work being useless?

    I like the iPhone and I like the iTunes store. I just think we'd see even more apps and better apps if Apple didn't keep such an iron fist over distribution.

  10. Re:I loves and hateses my Preciousss by Pootie+Tang · · Score: 5, Insightful

    Maybe I don't follow this well enough to know, but I don't think Apple is doing an audit, much less line-by-line. Seems to me they just react after the fact. From what I understand they recently pulled some apps related to wifi for using undocumented APIs. If they pulled it after they fact they didn't audit the source in the first place, not even using some automated tool on the binary.

    I don't have an iphone, just an ipod touch. But I don't get the impression they strictly control the app-store. They certainly impose their own restrictions, but I don't feel like it's for my benefit so I only get quality apps.

  11. Re:I loves and hateses my Preciousss by Eil · · Score: 5, Insightful

    The app store is a hobby programmer's greatest dream. Apple makes everything nice & easy for the hobby programmer,

    Completely agree. Nice and easy. Unless you:

    * don't have an extra $100/yr to spend on a membership fee
    * don't have a Mac
    * want to write apps that do a better job than Apple's built-in apps
    * want your apps to be able to run tasks in the background
    * want your apps to be able to download, save and play back locally-stored media
    * want to write apps that contain a plugin system or language interpreter
    * want to write free (as in speech) software

    But other than that, yeah, a hobby programmer's dream.

  12. Re:Believe it or not, Microsoft is a pretty tolera by melted · · Score: 5, Insightful

    I contend that for your average ACPI non-expert (99.999% of the population), it seems to be the other way around. I don't care who's wrong, I just want to my laptop to fucking wake up when I open the lid, like it does in Mac OS X and Windows.

  13. Re:I loves and hateses my Preciousss by nine-times · · Score: 5, Insightful

    Yes, because they should have gone with the good US cell carrier. Man, that carrier does a great job. They haven't ever tried to hobble the phones that they offer, haven't tried to impede VoIP use on their data network, and haven't tried to keep users from tethering their laptop to their phones. You know, the US carrier that provides great coverage, fast data speeds, and good service at cheap prices without any restrictions on how you use their service...?

    Which carrier is that, again?

  14. Re:I loves and hateses my Preciousss by ZorbaTHut · · Score: 4, Insightful

    I have trouble imagining how that is possible considering that you don't submit your source code to the App Store.

    --
    Breaking Into the Industry - A development log about starting a game studio.
  15. Re:Believe it or not, Microsoft is a pretty tolera by shutdown+-p+now · · Score: 4, Insightful

    Right. In which case you then go speak to the hardware manufacturers and request they write proper Linux drivers for ACPI, or publish their hardware specs properly so the kernel developers can write the drivers.

    Countless people went and done that, and what good did it do?

    The real solution to his problem - the one that, you know, actually solves his problem, here and now - is the one that he gave himself: use a laptop with OS that can do it with the hardware that exists today. Not chasing unicorns.

    By the same logic, it would be perfectly okay for me to call my kid an idiot for not knowing what year the Battle Of Hastings was, even though he's never done anything about it in his history class!

    Well, if every single one of his classmates somehow knew that regardless...

  16. Re:Believe it or not, Microsoft is a pretty tolera by Your.Master · · Score: 4, Insightful

    No, it's like calling your kid an idiot if, when asked to research the year of the Battle of Hastings, he writes a letter to the publisher of his favourite history textbook demanding that they email to all customers an errata footnote on the year that the battle of hastings occurred. When there's another free (as in beer -- Microsoft employees can install Windows on their work machines for free, obviously, and this is where the analogy came from) history textbook sitting right beside that has it listed and indexed already. Because he doesn't like the other history textbook.

    It's not Linux's fault, per se, but it is Linux's problem. The difference between "Linux doesn't have good ACPI support" and "ACPI hardware doesn't have good Linux support" is pedantic and ultimately irrelevant to anybody not in a position to fix it themselves.