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McAfee To Pay For PC Repairs After Patch Fiasco

Posted by CmdrTaco on from the in-over-their-heads dept.

Barence writes "McAfee has offered to pay for the PC repairs of consumers affected by last week's faulty antivirus update. The problematic patch falsely identified the SVCHOST.EXE Windows file as a virus, causing PCs running Windows XP SP3 to crash or enter endless reboot cycles. In a blog post addressed to 'Home or Home Office Consumers,' the company offered to reimburse PC repair expenses, though there was a notable caveat. 'If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses,' the company said. 'Reasonable expenses' has yet to be formally defined."

5 of 212 comments (clear)

  1. Definately an by sleekware · · Score: 1, Funny

    epic fail.

    1. Re:Definately an by ComaVN · · Score: 4, Funny

      Virusesii, obviously.

      --
      Be wary of any facts that confirm your opinion.
  2. "Patch Fiasco" by RevWaldo · · Score: 5, Funny

    "Ladies and gentlemen, coming to to you all the way from Seattle, Washington, the one, the only - Patch Fiasco!"

    or perhaps...

    (Twelve bad guys lie dead or mortally wounded on the street, surrounded by astonished and bewildered townsfolk. One speaks up.)
    - Who are you?
    (the man lights a cigarette, drags it in and exhales, then adjust the brim of his hat.)
    - My name... is Patch Fiasco. (turns around and starts walking away. music: mournful slide guitar)

    --
    Prisencolinensinainciusol. Ol Rait!
  3. Epic Fail by cyphercell · · Score: 4, Funny

    I have sigs turned off.

    --
    Under the influence of Post-Cyberpunk Gonzo Journalism
  4. Re:Definitely an by foldingstock · · Score: 3, Funny

    If you own one Prius and then actually want to buy a second, you have more severe problems than what to call the two cars.