McAfee To Pay For PC Repairs After Patch Fiasco

Barence writes "McAfee has offered to pay for the PC repairs of consumers affected by last week's faulty antivirus update. The problematic patch falsely identified the SVCHOST.EXE Windows file as a virus, causing PCs running Windows XP SP3 to crash or enter endless reboot cycles. In a blog post addressed to 'Home or Home Office Consumers,' the company offered to reimburse PC repair expenses, though there was a notable caveat. 'If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses,' the company said. 'Reasonable expenses' has yet to be formally defined."

Comments

Solution to it all!

[Alexvthooft]

use Mac

Re:Reasonable cost?

[Richard_at_work]

Bollocks is it impossible, you just don't want to do it. The entire point of a progressive rollout is that it limits damage done to a small group that increases in size the more you trust the patch.