McAfee To Pay For PC Repairs After Patch Fiasco

Barence writes "McAfee has offered to pay for the PC repairs of consumers affected by last week's faulty antivirus update. The problematic patch falsely identified the SVCHOST.EXE Windows file as a virus, causing PCs running Windows XP SP3 to crash or enter endless reboot cycles. In a blog post addressed to 'Home or Home Office Consumers,' the company offered to reimburse PC repair expenses, though there was a notable caveat. 'If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses,' the company said. 'Reasonable expenses' has yet to be formally defined."

Comments

Slashdot is also engaged in this

[BadAnalogyGuy]

Replying here in the comments since we all know people don't read the summary, much less the article. :-)

Slashdot is also involved in reimbursing McAfee users who have fallen victim to this problem.

Please contact pater@slashdot.org or krow@slashdot.org if you have been inconvenienced by this patch update bug.

Your help is greatly appreciated.

Re:Definately an

[RuBLed]

epic win.