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Apple's Haves and Have Nots, Around the World

Rambo Tribble writes "As this story in the Economist notes, Apple's policies regarding international sales are often confusing and outdated. Apparently, Apple either hasn't been aware of political and social changes in the world over the last 20 years, or doesn't wish to acknowledge them." Soulskill rightly notes that at least some of the complained-about policies boil down to Apple's adherence to local copyright and licensing laws.

247 comments

  1. wow by masterwit · · Score: 5, Insightful
    Just a sincerely humble opinion from a user of slashdot, I mean no cynical biased remarks from what follows, now that I got that out of the way:

    That's interesting, do you mean to say laws differ from country to country, WOW!

    If anyone has some more intelligent takes or even substantial information other than the article that was linked, please inform me and I will gladly read :)

    --
    We should start a new Slashdot and return control to the geeks. It actually wouldn't be that hard to get some users to
    1. Re:wow by masterwit · · Score: 1
      Because I know its coming:

      Why doesn’t Apple, a company so irritatingly up to date in its products and marketing, update its worldview when it comes to sales? Apple’s global headquarters did not respond to a request for comment. A spokeswoman in Britain promised to investigate. When we get an answer, we’ll post it here.

      I just want an answer to why, that's all. Thanks, somehow forgot that quote (slapForehead();)

      --
      We should start a new Slashdot and return control to the geeks. It actually wouldn't be that hard to get some users to
    2. Re:wow by Anonymous Coward · · Score: 4, Funny

      Seriously. Just wait until the economist hears about region coded dvds!

    3. Re:wow by angularbanjo · · Score: 5, Funny

      slapForehead();

      Surely you mean

      Forehead *myForehead = [[Forehead alloc] init];
      [myForehead isSlapped:YES with:@"Hand"];
      [myForehead release];

    4. Re:wow by masterwit · · Score: 1

      awesome. But no I need auto "garbage collection", I do a lot of things I do not mean. win btw.

      --
      We should start a new Slashdot and return control to the geeks. It actually wouldn't be that hard to get some users to
    5. Re:wow by TheRaven64 · · Score: 4, Informative

      [myForehead isSlapped:YES with:@"Hand"];

      The is prefix should only be used on predicate methods (i.e. ones returning a BOOL). If you have a KVC-compliant accessor, it can be isSlapped or setSlapped: for the @"slapped" key. Starting a method with side effects with is is very bad style.

      --
      I am TheRaven on Soylent News
    6. Re:wow by obarthelemy · · Score: 1

      sorry no more mod points, and fellow slashdotters seem to have run out of humor right now.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    7. Re:wow by CharlyFoxtrot · · Score: 1

      Just a sincerely humble opinion from a user of slashdot, I mean no cynical biased remarks from what follows, now that I got that out of the way:

      That's interesting, do you mean to say laws differ from country to country, WOW!

      It's not only digital downloads though. Here in Belgium for example we won't be getting the iPad until a month after the UK, France and Germany even though to get to mainland Europe they have to ship these things through our ports. It feels like Apple doesn't have someone setting a global EU policy but instead has several separate divisions doing their thing in opposition to each other.

      --
      If all else fails, immortality can always be assured by spectacular error.
    8. Re:wow by Anonymous Coward · · Score: 0

      I suppose you've read TFA, since you found it bad. Alas, laws are not the point of the article, according to my reading.

      The article talks about differences in languages: we had (and still have some) small differences between our Brazilian Portuguese and Portugal's. The difference is even greater IMHO than between England and US English. Since our last "grammar" reform, new rules brang both closer; that separation might be unneeded from now on.

      Though Apple is present here in Brazil, though, it's almost as it never existed. Computers are so damn expensive that nobody but the very rich considers buying one.

      M$ PCs OTOH are actively fighting Linux over here with "starter" versions, "online offices" (not sure about this one) and salespeople brainwashing (it's called "training" by them). Hey, I'm almost thanking M$ for coming up and trying to take over our marke, because we don't really matter for Apple. How lame! (of me...)

      A lot of iPhones have been sold here, it seems. Of course, there's also HiPhones... ;-P

    9. Re:wow by donutello · · Score: 4, Funny

      Also, you don't want to allocate a new instance of Forehead. You want to use the one you already have. And slap is an action, not a state.

      [[Forehead sharedInstance] slap:[[Hand arrangedObjects] objectAtIndex:kHandLeftIndex]];

      --
      Mmmm.. Donuts
    10. Re:wow by BrokenHalo · · Score: 1

      Though Apple is present here in Brazil, though, it's almost as it never existed.

      I can understand that, although my location (Australia) is a more saturated market for Apple. In my case, though, my second-hand (and Free) MacBook laptop is unlikely to be replaced with another Apple product. I like having a species of Unix under the hood, with its associated CLIs that make life easy for me, but Apple (and Steve Jobs in particular) are being such obnoxious assholes, I have very little interest in supporting Apple's predatory business model.

      Time was when using a Linux-based laptop machine on multiple wireless networks was a bit of an anal pain (I've been using Linux on my desktop machines since the mid-'90s), but I'm quite sure I can manage to work it out.

    11. Re:wow by Anonymous Coward · · Score: 0

      And THIS is why I stick to vanilla C and Perl.

    12. Re:wow by icebraining · · Score: 1

      Since our last "grammar" reform, new rules brang both closer; that separation might be unneeded from now on.

      It's not a grammatical reform, it's an orthographical reform (spelling). In my opinion, it's rather useless, seeing as both countries will still have important grammatical and especially vocabulary differences.

      It may be possible to write valid Portuguese for both countries, but it'll still be necessary to localize for anything but single words.

    13. Re:wow by Anonymous Coward · · Score: 0

      > It's not a grammatical reform, it's an orthographical reform (spelling)

      That's why I used quotes on the word. I wanted it to be simple, but it seems I failed.

      > seeing as both countries will still have important grammatical and especially vocabulary differences.

      We must learn these differences and understand them; or even start to use alternative words -- that will only enrich the usage of Portuguese. For instance, probably almost no one in Brazil knows that, aside from "to know", "saber" means "to taste". That's a serious loss for Brazilians IMHO.

      > It may be possible to write valid Portuguese for both countries, but it'll still be necessary to localize for anything but single words.

      Do you mean "simple" words, by any chance?

      Some words are really going to be troublesome, like "bicha" ("queue" in Portugal, "gay" in Brazil). Other than those common day-to-day misunderstandings, I expect the new orthography to enable small projects to simplify things and adopt a single Portuguese version.

      But if you have some counter-examples, please be my guest to prove me wrong. Learning is better than being right.

    14. Re:wow by Idiomatick · · Score: 1

      Has anyone told you guys that you are nerds?

    15. Re:wow by icebraining · · Score: 1

      My point is that "translating" the orthographical differences was never difficult; it can be easily done using software a two-way dictionary:

      húmido -> úmido
      facto -> fato
      óptimo -> ótimo ..

      Spelling differences are not the problem. The problem (and what has to be done manually by someone who knows both versions well) is vocabulary and common writing; we almost never use the gerund, yet it's common in Brazil. A phrase written using the gerund will sound much worse here in Portugal than one using the new spelling.
      Similarly, you can't use "Desligar celular", because we don't know what that is.

      I just find this useless, because it'll only save the time that the Automatic Speller in Word took to auto-correct stuff (a couple of minutes, with manual supervision), but 90% of the "translation" time will be the same.
      And that small gain comes at the expense of forcing everyone to learn the new rules.

    16. Re:wow by Anonymous Coward · · Score: 0

      I understand your point now.

      Such words like húmido and óptimo look very odd to us (they look outdated); about usage of the gerund, I agree it's abusive in Brazilian Portuguese (an influence from the US, probably). I'd like to see trends reversed, but as we have much more people than Portugal, I don't believe that'll come to be.

      Now, the "celular" ("telemóvel" in Portugal?) thing is way easier: just start to use our word... ;-P

      > And that small gain comes at the expense of forcing everyone to learn the new rules.

      But it's a chance to improve the language. This could be good for the approximation of Portuguese-speaking countries as well...

    17. Re:wow by icebraining · · Score: 1

      But it's a chance to improve the language.

      Well, that's a matter of opinion :) But I guess losing the superfluous letters it's probably good, despite the oddness :P

      But the join won't be complete: some words in European Portuguese will keep their spelling, like "facto" (a fact) and "fato" (a suit), so the integration won't even really consolidate the two Portugueses.

    18. Re:wow by Anonymous Coward · · Score: 0

      > some words in European Portuguese will keep their spelling, like "facto" (a fact) and "fato" (a suit)

      Really? I was unaware of this -- it's an important word, as a matter of fact... (intended)

      What would be the reasoning behind that? (because, if there's a good reason, why not Brazilians start to use "facto", if not else, for the sake of keeping simpler rules?)

    19. Re:wow by icebraining · · Score: 1

      It's because we actually say the 'C' in 'facto'.

      But it seems it will be unified: its use will be optional. Which means we'll all probably continue to write as we do now. Also, it'll be valid to either write 'acadêmico' and 'académico', 'oxigênio' and 'oxigénio', etc.

  2. Apples website in general by lul_wat · · Score: 4, Interesting

    Apples website is generally a shambles. I'm trying to develop iPhone applications and it's useless and difficult to navigate.

    Also try looking at the technical specifications of the iPhone - it's just a bulletpoint list of features- hardly 'technical'

    Basically their website sucks, and the sucking doesn't stop there with Apple

    --
    Divide a cake by zero. Is it still a cake?
    1. Re:Apples website in general by Anonymous Coward · · Score: 0, Informative

      There is a field near the navigation bar called "Search" that works similar to Spotlight on OSX

      I really doubt you've even bothered to look, because typing iPhone Technical Specifications nailed it as the top result.

      You're just being obtuse on this matter. Apple site is considered to be one of the most usable ones out there. Calling it "in shambles" is one of the dumbest gripes I've heard. Perhaps you wanted to rant about something and misplaced your rage?

    2. Re:Apples website in general by BasilBrush · · Score: 2, Informative

      Apples website is generally a shambles. I'm trying to develop iPhone applications and it's useless and difficult to navigate.

      Apple's consumer website www.apple.com is one of the best designed websites out there.

      Apple's developer website developer.apple.com is less well designed, more evolved over a period of time. But hardly a problem. If you're having trouble finding information for developing iPhone applications, then the first most likely explanation is that you haven't yet paid your $99 to be in the iPhone developer program.

      Also try looking at the technical specifications of the iPhone - it's just a bulletpoint list of features- hardly 'technical'

      You mean the one on the consumer website. I see an appropriate level of detail for a consumer electronics product. What tech spec information do you imagine is missing?

    3. Re:Apples website in general by Anonymous Coward · · Score: 1, Informative

      There is a field near the navigation bar called "Search" that works similar to Spotlight on OSX

      I really doubt you've even bothered to look, because typing iPhone Technical Specifications nailed it as the top result.

      You're just being obtuse on this matter. Apple site is considered to be one of the most usable ones out there. Calling it "in shambles" is one of the dumbest gripes I've heard. Perhaps you wanted to rant about something and misplaced your rage?

      Also try looking at the technical specifications of the iPhone - it's just a bulletpoint list of features- hardly 'technical'

      Actually it looks like they were perfectly capable of finding the "Technical" Specifications they just said it sucked and the comment about hard the site being hard to navigate was a separate matter as denoted by the ALSO!

    4. Re:Apples website in general by lul_wat · · Score: 1

      I'm interested in the sensors of the iPhone

      See where it has bullet points for
      * Accelerometer
      * Proximity sensor
      * Ambient light sensor

      Details, Apple. You do not have them.

      --
      Divide a cake by zero. Is it still a cake?
    5. Re:Apples website in general by Alex+Belits · · Score: 4, Funny

      * Accelerometer
      * Proximity sensor
      * Ambient light sensor

      ...all typical components of a bomb...

      --
      Contrary to the popular belief, there indeed is no God.
    6. Re:Apples website in general by Anonymous Coward · · Score: 0

      Apple site is considered to be one of the most usable ones out there.

      Obvious Apple shill is obvious.

    7. Re:Apples website in general by dzfoo · · Score: 1

      Where are the dynamic sticks, the coiled wires, and the ticking timer?

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    8. Re:Apples website in general by BasilBrush · · Score: 1

      I'm interested in the sensors of the iPhone
      See where it has bullet points for
      * Accelerometer
      * Proximity sensor
      * Ambient light sensor
      Details, Apple. You do not have them.

      What details of these sensors does the potential purchaser need?

    9. Re:Apples website in general by dzfoo · · Score: 1

      Duh! I meant "dynamite".

          -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    10. Re:Apples website in general by Anonymous Coward · · Score: 0

      Well it's easier to switch from the US to the UK store by changing US to UK in your URL bar than it is finding where they hid the drop down list with most of the worlds countries (which you'll then have to sort through). Think really annoying, oh sorry, "different".

    11. Re:Apples website in general by SoupIsGoodFood_42 · · Score: 1

      So, because part of the site doesn't cater to your specific needs, it sucks? Have you considered that you are not the target audience for that particular page? Most people fill their tech specs page with too much technical info when all someone wants to know is the weight, if a specific feature is included, etc. If you want more details, then the developer site should tell you what you need to know, and there's always Google.

    12. Re:Apples website in general by lul_wat · · Score: 2, Interesting

      * Accelerometer

      How many G's does it measure - how many axis of measurement - maximum sample rate.

      * Proximity sensor

      Range of measurement - is it 1cm? 1m? 10m? Infra-red? Sonic? Where on the phone is it located?

      * Ambient light sensor

      Is it on/off or different levels of light?

      etc etc.

      --
      Divide a cake by zero. Is it still a cake?
    13. Re:Apples website in general by Anonymous Coward · · Score: 0

      There's an app for each of those.

    14. Re:Apples website in general by Cyberax · · Score: 4, Informative

      "Apple's consumer website www.apple.com is one of the best designed websites out there."

      WTF? Apple.com is crap, complete and useless.

      Let's say I'm a visitor from Ukraine (I am, BTW). I go to apple.com - and see a site in English. How do I switch language to Ukrainian or Russian? The common way is to have a switch at the top of the site, offering language choices from GeoIP database.

      But here I have to scroll it all the way down and click on inconspicuous 'Choose your country or region' button.

      Ok, I click it and see country names. There's Ukraine? Nowhere to be found, even though I know as a fact that there are authorized Apple sellers in Kiev. Ok, I click on "Russia" because I speak Russian as well.

      Great, I see the big 'Buy' button on the top left. I eagerly click it (http://www.apple.com/ru/buy/). And see a lot of options (some of them with in a broken grammar - can't they find good translators?). What should I choose? What is the difference between Apple distributors and resellers?

      Ok, I click on "Apple distributors" - http://www.apple.com/ru/buy/shop/

      Great! I now can see the list of 3 (count them - THREE!) Apple shops for the whole Russia, all in Moscow. Wow!

      And you might notice that I still can't find Ukrainian distributors.

      Ok, I'm a power user and do a web search: http://yandex.ua/yandsearch?text=Apple%20%D0%B0%D0%B2%D1%82%D0%BE%D1%80%D0%B8%D0%B7%D0%BE%D0%B2%D0%B0%D0%BD%D0%BD%D1%8B%D0%B9%20%D0%B4%D0%B8%D0%BB%D0%B5%D1%80&lr=143&ncrnd=214 on a local search engine. Great! Now I found the http://www.apple.com/ru/buy/locator/ - reseller locator.

      And with a couple of clicks I find what I need: http://www.apple.com/ru/buy/locator/map.html?tySearch=1&viaProduct=2&viaSpecial=-1&strCountry=UKR&lat=50.45&lng=30.5233333&gCountry=UA

      But how can I find this locator without resorting to a search engine? It turns out, I have to click on "Apple Authorised Reseller" link here: http://www.apple.com/ru/buy/ Its description says: "They help you to choose Mac or iPod, provide professional consultation and technical support of Apple products" - not a word about ability to search.

      In short, Apple's web site is a #$#*@(&$^#*(&$ mess.

    15. Re:Apples website in general by Kizeh · · Score: 3, Informative

      Actually, the preferred way for a website to default to a language should be based on the browser indicated preference. That way, say, French speaking Canadians or Spanish speaking American's don't get lumped in the wrong group based on GeoIP (and I can put in Finnish as my preference regardless of my current location.) The list of preferred languages and their order should be hidden in your browser menu somewhere.

      No argument about Apple's site, though :-)

    16. Re:Apples website in general by Corbets · · Score: 3, Informative

      Or just short circuit all your problems and try going to Apple's Russian website. You know, www.apple.com/ru . Like, you know, everyone else in every other country in the world goes to their own Apple site.

    17. Re:Apples website in general by kimvette · · Score: 2, Funny

      The iPhone is merely the detonator; refer to the lithium-ion batteries which have been known to overheat and catch fire under certain circumstances in the first generation iPhone. The timer, accelerometer, the CPU and stripped-down OS X are obviously used for a timer circuit, and the addition of the GPS in the 3G model is obviously not intended for user navigation, but the far more insidious purpose of igniting an incendiary device once an aircraft reaches altitude or crosses a border (after all, why else should such a device need GPS? No average consumer would ever use such military technology),

      No coiled wires and ticking timers are needed. Apple saw a need in the market for bomb detonator technology where the detonator ought to be more covert and NOT beep loudly every second, and the ability for foolproof wireless ignition is provided via the substandard batteries. Unfortunately the Apple 3G Detonator Device (often referred to as "iPhone" but Muslim radicals know better per Apple's subtle graphical codes) provides an inferior battery which tends to fizzle, so users who actually put the Apple 3G unit to its intended purpose have to upgrade the battery to a more efficient model which doesn't fizzle into a dud.

      Also, have you ever noticed the iPhone, while booting up displays a little circular icon which is vaguely reminiscent of an explosion? Is this coincidence? I think not. Apple is obviously communicating to Taliban terrorist cells through such subtle graphic imagery, and their anti-American stance is clear as you can tell by viewing the user interface; there is a distinct lack of American flags, and the background and case of the alleged "iPhone" (we now know better) product are black; the iPhone is dressed in almost all black. You know who else dressed in black? The Nazis, that's who!

      Apple is clearly a threat which needs to be dealt with promptly. Homeland Security, please investigate Apple for your next act of Homeland Security Theater. I just can't way to see how this play concludes!

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    18. Re:Apples website in general by BasilBrush · · Score: 2, Insightful

      * Accelerometer
      How many G's does it measure - how many axis of measurement - maximum sample rate.

      How many Gs does the inertia reel seatbelts lock on a car? The consumer doesn't need to know. They just need to know that they are inertia reel seat belts.

      * Proximity sensor
      Range of measurement - is it 1cm? 1m? 10m? Infra-red? Sonic? Where on the phone is it located?

      How does the switch work which locks the door on a washing machine when there is water in the tub? The consumer doesn't need to know. They just need to know that there is a safety lock when there's water in the tub.

      * Ambient light sensor
      Is it on/off or different levels of light?

      What are the details of the ambient light sensor on your car dashboard? The consumer doesn't need to know. They just need to know that the dash lights are appropriately bright for the time of day.

      Whilst detailing all these things to 3 decimal places on a spec sheet might make a slashdotter come in his pants, all they'd do for a consumer is bury the details they do want to know amongst irrelevant details.

      Now the developer might well have need for some more details on these things, but he'd expect to learn about them on the basis of an API which gives access to the functionality in a way that abstracts the hardware specifics which might change from model to model. And they'd expect to find what details there are on the developer site, not the consumer site.

    19. Re:Apples website in general by klapaucjusz · · Score: 1

      Actually, the preferred way for a website to default to a language should be based on the browser indicated preference.

      The Accept-Language header is designed for people speaking just one language, and is pretty useless for most of the world. It doesn't allow me to specify that I generally prefer Polish to English, but that I prefer an English original to a Polish (mis-)translation.

      Please don't use HTTP content negotiation for user-visible attributes, such as language; reserve it to technical aspects, such as image formats.

    20. Re:Apples website in general by BasilBrush · · Score: 1, Troll

      WTF? Apple.com is crap, complete and useless. Let's say I'm a visitor from Ukraine (I am, BTW). I go to apple.com - and see a site in English. How do I switch language to Ukrainian or Russian?

      You clearly don't know what you're talking about. The Apple design is faultless in this regard.

      You click on the USA flag, and then select either the Russian flag, or a flag of some other country that Apple trades in. Couldn't be easier. Once selected, that country will remain for future visits to the site. The top of the screen is reserved for frequently used navigation tasks. A one off preference does NOT belong there. Just because a user may not speak English does not mean that they are a simpleton who can't scroll down to where the less frequently used items are.

      For whatever business reason they don't trade in the Ukraine. But that's not a website design issue.

      What should I choose? What is the difference between Apple distributors and resellers?

      Your inability to understand the difference between the words "distributor" and "reseller" is not a web-site design problem. It's a literacy problem on your part. In any product supply chain, distributors operate in the levels between manufacturer and resellers. Distributors don't sell to consumers.

    21. Re:Apples website in general by Anonymous Coward · · Score: 0

      Apple site is considered to be one of the most usable ones out there.

      The Apple site isnt all that great, certainly not the most usable out there... Aside from its bland an boring look and feel, here are a few points i noticed:

      - The forceful requirement to download quicktime is bad form (speaking of bloated rendering video formats). Good usability dictates that they should be catering to more than one video format or at least one that's more generally accepted, lets say erm ... Flash.

      - User Manuals are PDF only, again supporting only one type of media requiring you to obtain a plug-in to interact with it. Manuals are not broken down, downloading a 90 page manual as opposed to a simple HTML document is not very userfriendly.

      - There isnt a mobile version of the mac site .... visit mac.com on your iPhone ... ftw?

      - Imagery is massive, takes up an entire screen on most occasions, meaning extra scrolling for the viewer, this is considered bad practice both on a speed issue (depending upon locality and internet speed) and general usability means more work for the user to find what they are looking for.

      - Their hotnews/blog sucks, no comments novsharing options. No real web 2.0 functionality except for some rss feeds laying about. ^

      - Tier two level design is good, the top menu really needs drop downs in it to reduce the amounts of clicking. Blog / Contact Us is tucked away in the footer, it should have more access points.

      ^ Surely with controversial arguments as this http://www.apple.com/hotnews/thoughts-on-flash/ I believe just shows how "small" a man Jobs really is, A CEO of this stature and company this size doesn't usually expose themselves so badly. Unprofessional if you ask me.

    22. Re:Apples website in general by Cyberax · · Score: 1, Informative

      "You clearly don't know what you're talking about. The Apple design is faultless in this regard."

      Sure, Apple can never be wrong :)

      "You click on the USA flag, and then select either the Russian flag, or a flag of some other country that Apple trades in. Couldn't be easier."

      Except that you need: notice that little flag, 2 understand what it says.

      "Once selected, that country will remain for future visits to the site."

      In fact, it doesn't.

      "The top of the screen is reserved for frequently used navigation tasks. A one off preference does NOT belong there."

      Except that without this 'one-off' change the site is USELESS for non-English-speaking people.

      "For whatever business reason they don't trade in the Ukraine. But that's not a website design issue."

      But they DO trade in the Ukraine. They have authorized partners, etc.

      "Your inability to understand the difference between the words "distributor" and "reseller" is not a web-site design problem. It's a literacy problem on your part. In any product supply chain, distributors operate in the levels between manufacturer and resellers. Distributors don't sell to consumers."

      Except that there is no this distinction in Russian. Distributors certainly can sell things directly to customers.

      And in fact they DO sell things directly to customers, according to the #@^$#*&$^ Apple.com site.

    23. Re:Apples website in general by BrokenHalo · · Score: 1

      How many Gs does the inertia reel seatbelts lock on a car? The consumer doesn't need to know. They just need to know that they are inertia reel seat belts.

      I hate those "Fixed That" posts, but the only time it is ever difficult to pull that damn seatbelt off the reel is when you're trying to fasten the damn thing in the first place.

    24. Re:Apples website in general by Anonymous Coward · · Score: 0

      Try that for UA yet?

    25. Re:Apples website in general by wumpus188 · · Score: 1

      Download developer documentation, it's all in there. Accelerometer - it is LIS331DL chip, first hit in google, ffs.

    26. Re:Apples website in general by SoupIsGoodFood_42 · · Score: 1

      You can't be serious, right? You really think most people looking at the tech specs page want to know that info?

    27. Re:Apples website in general by Lars+T. · · Score: 0

      I'm interested in the sensors of the iPhone See where it has bullet points for * Accelerometer * Proximity sensor * Ambient light sensor Details, Apple. You do not have them.

      Uh-hum. Let's compare to others:

      • Nokia (after wading through Flash) N 900: the only sensor is a "CMOS sensor" under "Camera" - so either none of those the iPhone has, or even less detail.
      • RIM: (again, lots of Flash) BlackBerry® Bold: "Light sensing screen", no other sensors.

      • HTC (again needs Flash to access) Hero: again, no sensors mentioned.

      So Apple actually has better details then Nokia, RIM and HTC, and I doubt the most smartphone or computer makers will actually fare any better. But I'm sure you will try to claim victory by pointing to some obscure maker or some info available via secret handshake.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    28. Re:Apples website in general by Lars+T. · · Score: 1

      "Apple's consumer website www.apple.com is one of the best designed websites out there."

      WTF? Apple.com is crap, complete and useless.

      Let's say I'm a visitor from Ukraine (I am, BTW). I go to apple.com - and see a site in English.

      http://www.apple.ru/ redirects to http://www.apple.com/ru/ - Yeah, Apple doesn't just send me to a useless local site when I go to the .com site - now that is fucking annoying. Live with it.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    29. Re:Apples website in general by Cyberax · · Score: 1

      It won't solve all problems, it just allows to avoid the first step (language change).

      Google, for example, works fine - it presents a localized homepage by default based on GeoIP.

    30. Re:Apples website in general by lul_wat · · Score: 1

      Yes. I would expect a bulletpoint list on a Features page

      --
      Divide a cake by zero. Is it still a cake?
    31. Re:Apples website in general by Bing+Tsher+E · · Score: 1

      Also try looking at the technical specifications of the iPhone - it's just a bulletpoint list of features- hardly 'technical'

      That 'culture' has been a problem for a long time. The book "A Technical Introduction to the Macintosh" was basically a sales brochure. You had to spend tons of money, and be an insider to even get access, to the 'Inside Mac' books.

    32. Re:Apples website in general by jcr · · Score: 1

      Apples website is generally a shambles. I'm trying to develop iPhone applications and it's useless and difficult to navigate.

      If you're trying to write iPhone apps, why aren't you just using Xcode's documentation window?

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    33. Re:Apples website in general by mirix · · Score: 1

      Which die-hard apple fanboy modded this troll? He raises some valid points.

      --
      Sent from my PDP-11
    34. Re:Apples website in general by SoupIsGoodFood_42 · · Score: 1

      And why do you think that what you expect is necessarily the best solution for Apple?

    35. Re:Apples website in general by exomondo · · Score: 1

      +1, that's a feature list not a list of technical specifications.

    36. Re:Apples website in general by lul_wat · · Score: 1

      I never said that it is. I said Apples website sucks.

      --
      Divide a cake by zero. Is it still a cake?
    37. Re:Apples website in general by lul_wat · · Score: 1

      Because the iPhone has several undocumented features

      --
      Divide a cake by zero. Is it still a cake?
    38. Re:Apples website in general by RogerWilco · · Score: 1

      "Your inability to understand the difference between the words "distributor" and "reseller" is not a web-site design problem. It's a literacy problem on your part. In any product supply chain, distributors operate in the levels between manufacturer and resellers. Distributors don't sell to consumers."

      Except that there is no this distinction in Russian. Distributors certainly can sell things directly to customers.

      And the whole point of the exercise was to find the website in your own language. You can't fault someone who can't read English and is trying to find the Ukrainian site for not understanding the difference!

      --
      RogerWilco the Adventurous Janitor
    39. Re:Apples website in general by English+French+Man · · Score: 1

      So, others are even worse, it make Apple great?

      When was it a comparison with other devices? I honestly don't know if it's good or not to have full details on every single piece of hardware in a smartphone. I would certainly like to have those details, personally, because I like knowing what I buy. I understand that the basic consumer doesn't want to know anything technical, and that he only wants the device to work. I understand that there is a middle ground to be found, and I don't really care, as long as I can read technical developer's documentation.

      Details, Apple. You do not have them.

      "Look at the others, they're doing it even worse", isn't, and never will be a valid argument, This is not a comparison to other devices. It's a statement about Apple. You did not refute this statement.

      --
      If I'm wrong, please correct me ; learning is better than being right.
    40. Re:Apples website in general by Anonymous Coward · · Score: 0

      So, others are even worse, it make Apple great?

      When was it a comparison with other devices?

      You obviously don't know a lot of things, and I wonder if it's the same stick you have up your rear as the OP, or if its a different one. Fuck yourself, and buy a smartphone where you don't even know if it has an acceleration sensor or not, instead of whining that Apple doesn't tell you the part number. Jesus Christ.

    41. Re:Apples website in general by WNight · · Score: 1

      Wow, you are an unimaginative bastard aren't you.

    42. Re:Apples website in general by WNight · · Score: 1

      Does this answer the "Details, you do not have them?"

      No, in case you're confused, it does not. This isn't a contest of Apple vs Nokia for best website. One overly detailed piece of info is no better either, the poster was merely telling Apple that their website sucked because it didn't answer his questions.

      Two things. First, there's a lot of distance between "light sensor" and "Part #..". Would you mock your mother this way by pointing out that she could google the specs listed in the FCC disclosure to tell if the phone would work on her network. This guy was merely merely looking for more than "Accelerometer" and didn't find help easily on Apple's website?

      Second, what kind of fucking retard are you that you have to answer a "Bob did X" with "Yeah, but Dave did too". You and people like you are the reason we can't have sane politics.

    43. Re:Apples website in general by BasilBrush · · Score: 1

      Better than being a thick cunt like yourself.

    44. Re:Apples website in general by Bing+Tsher+E · · Score: 1

      You just need to order a bluetooth fuse. I am pretty sure there are a bunch of them available on eBay right now. Most ship out of Hong Kong, but they've been pretty reliable for me so far.

    45. Re:Apples website in general by Lars+T. · · Score: 1

      Does this answer the "Details, you do not have them?"

      So you guys want to continue bashing Apple for things they do better than their competitors - fine, nothing unexpected. Mind telling us what your highness wants to know about the accelerometer in the iPhone 3GS, but not about the ones in other phones? Is it something a simple Google search would offer? Like that it is a Accelerometer MEMS 3-Axis, ?2g/?4g/?8g, Digital Output by STMicroelectronics? What about the accelerometer, wanna tell me about it?

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    46. Re:Apples website in general by WNight · · Score: 1

      So thick I don't fall for your bullshit. Oh, so thick.

      You're a pointless little person - your apparent sole purpose is to tell people they have no reason to be curious because YOU can't imagine why they care.

      No, seriously, you're a bastard and a retard, as evidenced by your arguing with a user's experience with a website. Maybe you found it easy (I say maybe because you're a blatant liar) but that has nothing to do with the bits he found unintuitive.

      That you have to have this pointed out to you - well that's that unimaginative bit.

      For the record, the information a purchaser needs changes depending on their needs and goals. As you can't read people's minds, and evidently are a imbecile, you should stop trying to second-guess them.

      When all you have to say is "Dunno why you'd care" then shut your pointless mouth. Asshole.

      You can call me a cunt, but everyone reading this agrees with me.

    47. Re:Apples website in general by BasilBrush · · Score: 1

      Ha ha, three thick cunts together:

      http://www.kelora.org/images/2002-05-18%20-%20Wedding%20-%20Dave's%20Pics/?view=Clayten%20and%20Tammie,%20Anna%20-%209c4c4445.jpg

      Last week they found evidence that neanderthals had interbred with humans. Given this picture, I don't see why anyone was in any doubt.

    48. Re:Apples website in general by WNight · · Score: 1

      So you guys want to continue bashing Apple for things they do better than their competitors

      No, you retard.

      He was commenting on something Apple did, how well someone else did it was not relevant - it's still a place Apple could improve in this guy's eyes.

      fine, nothing unexpected.

      If you never open your eyes it's not surprising you never seen anything unexpected.

      Mind telling us what your highness wants to know about the accelerometer in the iPhone 3GS, but not about the ones in other phones?

      You're just stuck on constant asshole mode, aren't you?

      How the fuck would I know? Who knows if a Google search would have found it?! That's just the fucking point you conflationist idiot, I don't know, you don't, he doesn't, but THE WEBSITE SIMPLY DIDN'T MEET HIS NEEDS. That is all.

      Only fanbois like yourself feel a need to defend a website when you don't even know what the user was trying to learn, by your own admission.

      He's a customer, he didn't find what he wanted, he went elsewhere. That's sort of the definition of a website fail. Calling him an idiot ... well it makes someone look like one.

    49. Re:Apples website in general by WNight · · Score: 1

      I take it this means you agree that I'm right.

    50. Re:Apples website in general by Lars+T. · · Score: 1

      So you guys want to continue bashing Apple for things they do better than their competitors

      No, you retard.

      You sure convinced me of your noble goals, asshole. The rest of your post goes downhill from there. Yawn.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    51. Re:Apples website in general by soppsa · · Score: 1

      omg baseless apple trolling, and so early in the morning too! Another day on Slashdot... Insult apple for many things, but really their website (and ADC where you should be looking in the first place) are great resources...

    52. Re:Apples website in general by soppsa · · Score: 1

      Lol thats awesome. It's like that time I drove by the Star Trek convention in my sports car with my hot girlfriend. We took pictures of the convention-goers. Ahh memories!

    53. Re:Apples website in general by soppsa · · Score: 1

      Agreed. I totally hate not being able to hit the US site for a business just because my IP is geotargeted elsewhere. It is very annoying as a non Americano.

    54. Re:Apples website in general by WNight · · Score: 1

      How convenient, you'll rant and rail, but JUST before you could read an explanation of what you do that makes you a total twat, you get bored. Nap time!

      It must be convenient to have such a nice excuse to ignore reality: "it swore at me and hurt my feelings."

      You're the one saying stuff like "I'm sure you'll just try to claim victory ...". You're paranoid and obviously a little delusional. This isn't a contest. This is a thread about a guy who didn't like the website. You can't tell "Argh, company X didn't satisfy my needs" from "Apple is bad and their supporters are stupid."

      What the fuck is your defect. Why is every Apple thread full of you? If you're so sure he's wrong, why aren't you able to just sit there and let him be wrong?

      Of course, the answer is clear. You know he's right, the website is lacking, everyone sensible thinks you're an idiot for paying (yearly!) for the right to develop on a niche smartphone, you're losing relevance in the larger field every day you play with your hobby, and it pisses you off. But really, you should just be big enough to let other people have their opinions...

      You sure convinced me of your noble goals, asshole.

      Noble goals? You need glasses, or ... other help.

    55. Re:Apples website in general by Lars+T. · · Score: 1

      Gee, maybe it's not me or "us", maybe it's you, you paranoid bastard. And why are you so full of yourself? Face it, it isn't really Apple you hate, it's - yourself. Fuck you and your lame attempts at rhetoric tricks you can fool your peers with. You're job at FOX News is safe.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    56. Re:Apples website in general by WNight · · Score: 1

      Gee, maybe it's not me

      No, it's you. You turned a comment that wasn't to you into a challenge you had to answer. A contest nobody was looking for.

      or "us",

      Well, there are a couple people equally hostile to a user who didn't like part of the Apple experience.

      maybe it's you, you paranoid bastard.

      No. Still you. There is a bit of an echo in here though.

      You're the one talking about VICTORY when responding to someone not liking a website. You're clearly unable to separate threats to Apple's image from your own self esteem and you see everything as hostile or challenging.

      I can see from how wildly you grasp at straws that you've never had to actually justify the words you use. It looks like fun. I'll try it. You, ma'am, are a misogynistic quadriplegic and your filibustering gives me serendipity! Or, did you want to explain how I'm paranoid and you, lashing out at users reporting their problems as if they challenged you, are the sane one.

      Would you like a bulb for your projector?

      You're job at FOX News is safe.

      I are job at FOX? Srs?

    57. Re:Apples website in general by Lars+T. · · Score: 1

      Gee, maybe it's not me

      No, it's you. You turned a comment that wasn't to you into a challenge you had to answer. A contest nobody was looking for.

      As opposed to the OP? Yeah, it is you.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    58. Re:Apples website in general by WNight · · Score: 1

      He didn't compare Apple's website to Nokia's.

      And even if he did, and was wrong, it's not your job to defend Apple.

    59. Re:Apples website in general by Lars+T. · · Score: 1
      No, he compared it to every other on the web, you dickhead.

      And even if he didn't, you probably get paid attacking Apple.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    60. Re:Apples website in general by BasilBrush · · Score: 1

      Ah good, you've given up on the name calling. I'm happy you've learned the lesson.

    61. Re:Apples website in general by WNight · · Score: 1

      I simply wasn't referring to you, except implicitly.

      The only "lesson" anyone gets from watching you is to ignore the misdirection.

      You still don't get it - that YOU can't think of a need for details on an accelerometer doesn't mean nobody needs those, it means YOU can't think of a need - unimaginative.

      And that you argue with people who do have these needs, and who simply didn't find a website useful, that's the bastard part.

      This isn't an insult contest, which you're free to win - I've got baby pictures online - this is me and many other people trying to explain your mental disorder to you so you'll stop inflicting it on us.

      You aren't Apple. It's true, cut you and Steve Jobs does not bleed, insult Apple and your stock price doesn't fall. You don't need to take everyone's reactions to Apple personally, and when you do, you make yourself and Apple look worse.

      I complained to a co-worker about Microsoft's site in ~2000 when it wasn't giving me non-stub versions of IE and DirectX. He's an MSVP and knew the site well. I had already gotten the files via googling Microsoft's site, but he wanted to show me how easy the site was. He pulled it up, clicked the little link for 'MSDN', and used the OTHER SEARCH ENGINE to quickly find what I wanted.

      I thanked him, but pointed out that it didn't mean the site didn't suck, it just meant that you could get what you want if you were familiar with it - anyone clicking on the intuitive buttons would still get the runaround. He couldn't get it - if he liked it, it was good.

      You guys seem the same. The original poster had something he was interested in developing and couldn't find he information HE needed, searching for the things he in that position thought to look for. That you come along and second-guess his need for that information, can point out how to get it now, etc, doesn't change that the website didn't answer his needs at the time.

      So he gets flamed for not enjoying his user experience.

      You unimaginative bastard.

    62. Re:Apples website in general by WNight · · Score: 1

      you probably get paid attacking Apple.

      Paranoia... You're *this* close to serious mental disorder.

      Please direct me to one of these lucrative "slag Apple" jobs.

      No, he compared it to every other on the web, you dickhead.

      No, he said it sucks. Your mental illness read that as an implicit comparison.

      Sure, vanishingly few companies consistently do better, but that doesn't change that it sucks.

      Hell, simply compared to the old Apple they do suck - they used to give complete schematics for their machines and listings of the machine code. To someone stepping out of the 80s Apple today would appear like Microsoft.

    63. Re:Apples website in general by BasilBrush · · Score: 1

      This isn't an insult contest, which you're free to win - I've got baby pictures online -

      It's not a case of me being free to win. It's a battle you can't possibly win. So it's not really a very sensible debating tactic for you to start out down that path. Now, interestingly I see you're having much the same exchange with "Lars T" at the same time. And before that it was the same with a poster called "spun". You start out with juvenile name calling, and then when you get a response you start questioning the other person's sanity. It's time you realised it's you that has a problem here.

      this is me and many other people trying to explain your mental disorder to you so you'll stop inflicting it on us.

      That's the second time in this thread you've claimed that everyone else is behind you. Yet looking back I see that you didn't get a single positive mod or post to back you up. No one backs you up. You're very much on your own in this odd behaviour of yours.

      Unlike you, I'll refrain from the amateur online psychological diagnosis. It's a ridiculous thing to do. I have no idea what your problem is; what the cause of your behaviour is. But when it's you that exhibits the same repetitive pattern of abuse, there is no doubt it is you that has the problem.

    64. Re:Apples website in general by WNight · · Score: 1

      Yes, you, Lars T and others are best addressed in the only tone you understand. Sumdumass is well represented in there if you care to keep looking. And you one of his drinking buddies?

      Unlike you, I'll refrain from the amateur online psychological diagnosis. It's a ridiculous thing to do.

      Noticing that you've got a problem is a lot different than diagnosing what it is.

      repetitive pattern of abuse

      Oh, you unimaginative bastard, you've got no clue. Has your world really been so pampering that you've never been addressed harshly for being an time-wasting ass? They made the Whaaaambulance for you.

      It's not a case of me being free to win. It's a battle you can't possibly win.

      I know, *all* battles with you are ones that no sane person can win. I'm sure you're a master. You were trying to convince someone his desires were unreasonable when I came in.

      All you've done, and all you likely ever will do, is take the conversation from your treatment of a user and their opinion and twist it. You'll play the attacker, the victim, the tired person who's so above this, and yet you'll never just admit you were a jerk because someone's desires don't match yours.

      Yet looking back I see that you didn't get a single positive mod or post to back you up.

      I'd hope not. We need an off-topic - you for your original lame question, and everything below it.

    65. Re:Apples website in general by BasilBrush · · Score: 1

      I was just watching a documentary about a bunch of youths with various autistic spectrum disorders. Some of the behaviour was very reminiscent of your behaviour. Once thing was clear - they behave as they do because they can't help it - trying to reason with them was mostly unrewarding and unproductive.

      And so it is with you. Adios.

    66. Re:Apples website in general by WNight · · Score: 1

      I'll refrain from the amateur online psychological diagnosis. [...] very reminiscent of your behaviour.

      Oh great, you did manage to find time to diagnose me.

      trying to reason with them was mostly unrewarding and unproductive. And so it is with you.

      Heh, yeah. You've reasoned so furiously, and it's failed miserably. You should probably have a beer.

      Amazing, 100% avoidance.

      Adios.

      Good riddance.

    67. Re:Apples website in general by WNight · · Score: 1

      More importantly, why are you acting like putting tech specs on a tech spec page and feature list on a features page would be bad for Apple?

      Seems that it's where this guy looked, and where I'd look, and, you know, everyone who reads.

      But I don't think he cares what's good for Apple, he's speaking for himself when he says it sucks.

    68. Re:Apples website in general by WNight · · Score: 1

      How can it be baseless when he based it on something?

      Just because you don't care about his user experience doesn't mean it's fictional.

    69. Re:Apples website in general by SoupIsGoodFood_42 · · Score: 1

      But Apple does put tech specs on their tech specs page. Go and have a look for yourself.

    70. Re:Apples website in general by WNight · · Score: 1

      I did. Just. And no, those aren't technical specs.

      "Up to X hours talktime" under Power and Battery, no mention of actual capacity.

      As the OP mentioned, under Sensors it merely lists the sensors - no specifications at all.

      Languages, Color, etc are similarly non-technical. In fact, the closest thing to technical specs was the operating temperature range and the list of video formats.

    71. Re:Apples website in general by SoupIsGoodFood_42 · · Score: 1

      For your average consumer, those things are tech specs. You just have a higher threshold, like everyone else here.

  3. Non-article? by Rivak · · Score: 1

    Different countries have different product availability? Hmm, fascinating...

    The only interesting fact provided by this article is that the president of Estonia owned an Apple IIe

    1. Re:Non-article? by matushorvath · · Score: 1, Insightful

      Mostly it's not about product availability. Often those are products I can buy in a stone shop here without problems. The problem is that if you try to order them online, you often find that your country is simply not listed.

      But why? I mean, the cold war ended 20 years ago, count them. We have had democracy with a market economy since then. We have been in EU for 6 years. Our copyright, patent and consumer law is up to date with the EU law. There is no jungle here, people are not being eaten, this is Europe. And still, half of the times when I try to order something from the net, I find out that they will either not ship it, or ship it for some ridiculous price because we are included in the "rest of the world" region that includes Antarctica and probably the Moon. Even if the web shop is in Europe. And mostly the problem is with big companies, like Amazon or Apple. The small shops are usually fine. I have bought a notebook online from US, and loads of stuff from Germany and UK. Never had any problem. Except that half the time when I found something for a price that seemed OK, I then found that Europe means "west from Vienna".

      Ok, everyone has a right to choose whom to sell and whom not. I don't have a problem with that. But I would like them to make the choice based on some rational thought, not randomly as it seems to be now. People who own web shops just automatically exclude central and east Europe. Other thing, I have seen shops that still list "Czechoslovakia" as one of the countries. Czechoslovakia does not exist, it has been 17 years. Where did they get such an old list of countries? If they don't care about this, I can be sure they don't care whether someone from eastern Europe can order or not.

    2. Re:Non-article? by BasilBrush · · Score: 1

      If the big international firms aren't serving the region well, then that sounds like an entreprenurial opportunity for someone with local knowledge to fill the gap.

      If there are such people doing so, then what's the problem?
      If there are not such people doing so, then perhaps it's not a market worth pursuing.
      If you know for a fact it is worth pursuing, and nobody is doing so, then what the hell are you waiting for?

    3. Re:Non-article? by dodobh · · Score: 1

      Or there is some other form of control preventing competition, like the inability of a non Apple provider to provide an itunes content store alternative?

      --
      I can throw myself at the ground, and miss.
    4. Re:Non-article? by matushorvath · · Score: 2, Informative

      Actually, there are companies that try to fill the gap. They have an address in US that you can use when ordering in an US-only online shop, and they will re-mail it to you in Europe. It is not cheap and a bit complicated, but it works.

      Also, if you read my comment carefully, I used the word "half" a lot. There are many online shops that have no problem with shipping to eastern Europe. I can get my stuff online, it is just much less convenient.

      The problem here is really simple. People in countries that are being left out have a strong feeling that the decision many companies make, not to ship to these countries, is often not based on rational reasoning. Yes, we can use the gap as an entrepreneurial opportunity, but that is beside the point. The point here is that we want to alert the companies that reconsidering their policy may be beneficial to them as well as to us.

      (Try to walk in my shoes for a moment: You find something interesting on Amazon, try to order it... bang, not shipping this there. You search for it on google, try a few other shops, and maybe the third one will ship it. Even though you succeed, you still feel... discriminated.)

    5. Re:Non-article? by tepples · · Score: 1

      If you know for a fact it is worth pursuing, and nobody is doing so, then what the hell are you waiting for?

      The copyrights to expire, which won't happen until after I have died.

    6. Re:Non-article? by ColdWetDog · · Score: 1

      (Try to walk in my shoes for a moment: You find something interesting on Amazon, try to order it... bang, not shipping this there. You search for it on google, try a few other shops, and maybe the third one will ship it. Even though you succeed, you still feel... discriminated.)

      Not to worry. I live in Alaska, nominally part of the United States.

      I often have exactly the same problem. Welcome to Walmart World.

      --
      Faster! Faster! Faster would be better!
    7. Re:Non-article? by matushorvath · · Score: 1

      Thank you. I suppose you have to live through it to understand.

    8. Re:Non-article? by blackest_k · · Score: 1

      it is not just Eastern Europe which has issues, for example paypal doesn't accept Irish debit cards, credit cards it does but if you haven't one there are companies like 3v which issue you a virtual one off visa card. for a price.

      Then you also have companies like Pcworld/currys and maplin who will not list prices on their irish sites and particularly annoying will not ship to the Republic of Ireland from the UK.

      Although the pricing structure reveals that £12 on maplins uk site translates to 25 in the irish store or perhaps £30 for a usb midi interface is 50 in ireland or less than 10 including postage via ebay and a 3v card.

      Companies like tesco's slipped up when their clothing was dual marked at £5 = 7.50 when sterling and the euro were worth about the same. these days its closer to 5.88

      On the other hand apple has factories here, although looking for an apple store i am referred to PC World.
      which are more best buy than apple care.

      shipping from china has proved to be problematic With 2 or 3 failed attempts to get a battery shipped to Ireland over 3 months finally shipped it to England in 5 days and then on to Ireland via a relative.

      UK sellers can be interesting when it comes to postage, apparently paypal insist on registered delivery to ireland but maybe thats a lie i was told some places ship for £3 regular post others £8 registered. for goods of similar weights and values.

      Seems that the reality is that there are a lot of companies which are out of their comfort zone once it involves shipping outside national borders and everywhere is third world except where they are. Multinationals seem to be the worst.

      (slashdot stripped out the euro symbol obviously currencies other than $ or £ are suspect...)

    9. Re:Non-article? by RogerWilco · · Score: 1

      I live in the Netherlands, not Eastern Europe, but the selection in out iTunes store is also very poor compared to neighbouring countries like the UK or Germany.

      The only reason for the difference I can see, given that Apple does sell all hardware and has an iTunes store, is legal.

      My guess would be that anyone else trying to fill the gap would have an even harder time than Apple, given that they will have a lot less leverage on the content providers compared to an established player like Apple.

      I think it would be very profitable to offer for example Movies and TV series would be available. Currently everything I try, iTunes, Amazon, nexflix, CWtv, they all refuse to show me anything based on my location.

      --
      RogerWilco the Adventurous Janitor
  4. Media Regional Sales Restrictions by muindaur · · Score: 5, Informative

    The only thing I managed to really garner from this article is this, it's about Apples country restrictions on music and movies.

    If the economist did a bit more research independently they would see it's a rights management issue from the content generators. Music and film in both the US and UK tend to restrict certain things like to their respective countries on a belief it's the only way everyone gets their dues.

    It's the reason the silly regional encoding exists for the encryption on almost every DVD; my Discovery Channel Living With Wolves DVD lacked any sort of encryption.
    Partly the irrational fear that artists won't get their rightful dues, because of currency exchange rates. Piracy fears I think are the biggest concern on the media companies not letting stuff out of the country digitally.

    Along with the fact they make probably loads licensing manufacturers in other countries to make them locally and get around tariffs.

    1. Re:Media Regional Sales Restrictions by tnok85 · · Score: 4, Insightful

      Partly the irrational fear that artists won't get their rightful dues, because of currency exchange rates.

      Are you insinuating that artists currently DO get their rightful dues?

    2. Re:Media Regional Sales Restrictions by muindaur · · Score: 0, Redundant

      I should have better linked that sentence with the piracy sentence. In context of that article, however, I remember seeing that as the official line for the lack of foreign content long ago. The article just seems like a late comer to an issue that has existed for a long time, lacking good research.

    3. Re:Media Regional Sales Restrictions by Too+Much+Noise · · Score: 3, Informative

      If you try reading the first part of TFA as well, you'll see that you don't get Apple Store access at all in some European countries (members of the European Union, mind you, even some in the euro-zone), but you do in Vietnam. How is that again about movies and video again?

    4. Re:Media Regional Sales Restrictions by Anonymous Coward · · Score: 2, Insightful

      Amazingly to do business in any country you need to meet that country's legal requirements, business requirements and son. It may very well be that Vietnam is really easy to do business in and I'm sure the proximity to China makes shipping easy. Likewise certain countries ARE well known sources for fraud so you may not want to do business there. Just because a country in in the EU doesn't mean much.

    5. Re:Media Regional Sales Restrictions by Anonymous Coward · · Score: 0

      "Just because a country in in the EU doesn't mean much."

      The theory of the EU is that it is a unified market. As a citizen of a EU nation one can do business within any member state (there might be some restrictions on Bulgaria/Romania left). And as far as I know non EU companies that have a presence in any EU country can supply the whole EU market. Except when it comes to intellectual properties, each country has their own MP/RI equivalent, which Apple has to deal with on a per country basis.

    6. Re:Media Regional Sales Restrictions by matushorvath · · Score: 3, Insightful

      Sorry, this is just plain prejudice. For business purposes EU is one big country. OK, certain countries are well known sources for fraud. My country is not one of them. There is no problem with doing business here. Dell and HP have support centers here that support users all over Europe. IBM has a sales/purchasing center here, they handle accounts all over the world. SAP has a software developer center here, too.

      Maybe Apple has some IP related reasons why they can sell media only in certain countries, but most other cases when shops do not ship to eastern Europe are just a result of prejudice and lazyness. The person who fills list of countries into the shop can either investigate which countries to include, or he can just decide to include western Europe "since they are OK" and ignore the rest.

    7. Re:Media Regional Sales Restrictions by Anonymous Coward · · Score: 0

      Right. I'm sure there's a very 'good' legal reason why doing business in Vietnam is easier than in Finland. Must be something to do with the maximum number of lakes allowed in the country, or something like that. Macs and water don't mix well (nor blend). Not sure what that reason would be for other missing eurozone countries, like Greece, Slovakia or Slovenia. And population size won't explain not having an app store in Poland (which, btw, cancels your silly shipping argument - if you can ship in Germany, Poland is next door).

      As for legal, I'm actually wondering when the EU Commission will come knocking, as having a presence in the EU requires shipping in any and all of its countries. So it's rather the opposite of having to obey local laws - Apple is actually ignoring them.

    8. Re:Media Regional Sales Restrictions by stephanruby · · Score: 1

      My country is not one of them.

      Bull shit!!! Even the US has plenty of fraud. The real questions are: What's the percentage of fraud/theft/loss/damage can a company like Apple expect when shipping/selling to your country? It's all a question of percentages and cost-benefit analysis. No one country is 100% free from fraud (even a country like Japan, I can give you examples of fraud there too).

      There is no problem with doing business here. Dell and HP have support centers here that support users all over Europe. IBM has a sales/purchasing center here, they handle accounts all over the world. SAP has a software developer center here, too.

      Yeah, you guys can accept money coming in, but what about money coming out? How long does it take for a wire transfer, a check, and/or for a credit card transaction to clear? Eastern European countries (and yes, I'm talking to you too, President of Estonia) have some of the weirdest banking regulations where it comes to detecting fraud and how long it takes to notify the seller.

    9. Re:Media Regional Sales Restrictions by TSRX · · Score: 2, Insightful
      Piracy fears I think are the biggest concern on the media companies not letting stuff out of the country digitally.

      After all, the best way to combat the copying of a product is to not even sell it.

    10. Re:Media Regional Sales Restrictions by Anonymous Coward · · Score: 0

      In what way is a country entitled to have a business expand into it? Apple may be dumb not to (I don't know the economics that go into the decision/when it was last considered so I truly mean MAY BE rather than IS dumb). But you make it sound like your nation has been issued a grave insult by Apple. Get over your inferiority complex.

      Regardless of whether it is profitable, it may not be AS profitable as doing other things with their time/money or not worth the potential embarrassment if something goes wrong. It could even be that if [insert western nation] sees [insert disliked nationality] with them, the hip factor plummets and they end up with a net loss of sales. The EU was created to harmonize economic laws, but I doubt that everything is yet uniform, particularly for those who have joined in the last two decades. That it is worthwhile for commodity or server venders to do business in your country does not necessarily mean it is worthwhile for a company that views its products as status symbols in addition to being hardware to do business there. Also, due to entering these markets at different times than western Europe, they may have decided that other retailers are more effective than opening their own stores (or may even have long term agreements in place to use these other retailers).

    11. Re:Media Regional Sales Restrictions by Kr3m3Puff · · Score: 3, Insightful

      Sorry, this is just plain prejudice. For business purposes EU is one big country.

      No it is not. While there are few trade barriers, there are different monetary units (not everyone who is part of the EU has the same currency) as well as different levels of taxation and different intellectual property rights. At best, it is a free trade and labour zone among its members, of last time I checked, the United States was not one of them.

      Why do people treat private commercial entities as some sort of pseudo-government entity that is obliged to do business universally?

      --
      D.O.U.O.S.V.A.V.V.M.
    12. Re:Media Regional Sales Restrictions by Hijacked+Public · · Score: 3, Funny

      Don't they?

      --
      "Sacrifice for the good of The State" - The State
    13. Re:Media Regional Sales Restrictions by uvsc_wolverine · · Score: 1

      Well if you ask the movie studios and big music labels that's exactly what they'd say.

      --
      This space for rent...
    14. Re:Media Regional Sales Restrictions by Blakey+Rat · · Score: 1

      Sorry, this is just plain prejudice. For business purposes EU is one big country.

      Oh come on! I'm not buying that one. The US isn't even "one big country", and it's *actually* a big country... take a look at the difference in consumer laws between California and Texas, to pull two big states out of a hat.

    15. Re:Media Regional Sales Restrictions by gyrogeerloose · · Score: 1

      Right. I'm sure there's a very 'good' legal reason why doing business in Vietnam is easier than in Finland.

      Sure--it's called the Lahti M31 Suomi. Take that nasty little piece of work, add in pine tar-flavored schnapps and you've got enough to scare anyone away from doing business in Finland.

      --
      This ain't rocket surgery.
    16. Re:Media Regional Sales Restrictions by matushorvath · · Score: 1

      I am not talking about an insult. It's merely an inconvenience, and one that does seems to be easily fixed if the company in question tried just a little bit. I am not saying I am entitled to anything. All I am saying is that it would be nice of them to do a proper analysis before making a decision. Apple may have good reasons why they don't want to sell music here, I can accept that. But if you visit web shops that list countries that have not existed for years, you can be sure that they did not care to do their homework properly.

    17. Re:Media Regional Sales Restrictions by matushorvath · · Score: 1

      It seems that most people who reacted here misunderstand me as some commie who just feels he has a right to everything. The opposite is true, I respect the companies decision, I just wish they based it on some real analysis instead of arbitrary borders. But it's their right to act arbitrarily, and it's my right to complain about it on Slashdot :D.

    18. Re:Media Regional Sales Restrictions by will_die · · Score: 1

      SAP is headquartered in Walldorf Germany. Nice city to live in.

    19. Re:Media Regional Sales Restrictions by RogerWilco · · Score: 1

      Sorry, this is just plain prejudice. For business purposes EU is one big country.

      Not true. I live in The Netherlands. The iTunes stores in our neighbouring countries of Germany and the UK have much larger selections than the Dutch iTunes store.

      I could buy an AppleTV at the Apple Store 5 km from here, but I would not be able to buy a single movie or TV series online, while if I lived 50km from here in Germany I would have no trouble.

      The borders are very real, and apparently the legal rules around copyright, or whom administers them vary a lot.

      --
      RogerWilco the Adventurous Janitor
  5. Unfair? by tnok85 · · Score: 2, Funny

    Complaining about inequality in Western Europe? What do they think this is, socialism?

  6. Sick of this shit by Anonymous Coward · · Score: 4, Funny

    Slashdot: News for Apple, Apples that Matter

    1. Re:Sick of this shit by Anonymous Coward · · Score: 2, Insightful

      The Apple fanboys are hard at work modding any slightly critical comment down it seems. Spending mod points on an AC ... they seem to be rather rabid today.

    2. Re:Sick of this shit by oztiks · · Score: 3, Insightful

      I hear ya on that one AC, Apple users need to spend less time defending their favored product and more time on outlining its advantages. I'm happy to hear about whats good about Apple and in many cases agree with them. IMHO Apples products are tailored to a specific type of person, that's someone who wants something out-of-the-box and easy to use.

      The critical issue for me is flexibility and no Mac person can give a good rebuttal against it. When you buy a Mac you're pretty much stuck with what you've got, they don't make good long term upgradable solutions like the other brands out there in the same marketplace.

      The issue with Flash and how it is slow, its slow because of the API restrictions. This whole debacle came into the light about Flash after Apple made it an issue, before that nobody really cared and was happy to develop for it. Now Apple says Flash is crap so does everyone else. Well lets try not to use the power of FUD to always lean on the easy way out here, lets all be a bit more critical, even of your own loved product. Why not see the short coming and advantages from every POV not just one source.

      iPad, is it going to replace Netbooks? no you simply can do too much with Netbooks, iPad works great for media and eBooks but lacks in its overall versatility, why? because the same problems the iPhone is presently trumped with. Apple wants to hammer down its App Store and stop flash from circumventing it. Does it mean the iPad is shit? for a lot of people its a very useful tool. What separates the market is geek/nerd/IT enthusiast vs the general computer user that has no intention of flipping the hood and is satisfied with what they have.

      Apple people love to try and turn you, first they mod you down to buggery, then they try to say things like "Apple does more in-house development and hardware manufacturing then ever before" the flipside of that is, no they haven't they've outsourced a lot of it and turned themselves into more of an assembly line like dell rather then a vendor, they've become a much larger company so therefore what they do manufacture has expanded. Trying to tell to me that in the past they made a large portion of their own chipsets but now use Intel, ATI, nVidia, etc, however now they make their own cases and batteries, I'm like sheesh how can that compare. It's starting to brimming into a whole brainwashing exercise for me, i think its just sad.

      Personally for me, Microsoft is a nasty business in some of its dealings but if we were to turn back the clock at those pivotal years and "powers to be" favored Mac at the time the IT industry we have today would be far less free, it would be suppressed by the control features Apple puts in their products and we would be years behind where we are today.

    3. Re:Sick of this shit by alex67500 · · Score: 1

      Although I'm more a fan of them, it's become quite true with Google too...

    4. Re:Sick of this shit by Graff · · Score: 1

      The critical issue for me is flexibility and no Mac person can give a good rebuttal against it. When you buy a Mac you're pretty much stuck with what you've got, they don't make good long term upgradable solutions like the other brands out there in the same marketplace.

      First of all, Macs tend to have a lot longer lifetime without any need for upgrading. I'm a systems administrator and we tend to upgrade/replace Windows machines at about 1/2 the lifetime of Macintosh machines. Both sets of machines are completely usable to the same level, it's just that Apple's machines and Mac OS X just seem to be less sensitive to the ravages of time. This seems to be due to Macintosh build quality and the fact that Mac OS X is much less demanding on hardware than Windows.

      Secondly, most upgrades to machines are video card, processor, memory, or hard drive. Various Macs allow you to upgrade different things but you can pretty much upgrade all of those items on all Macs, with the exception of the video card. For the most part only Mac towers allow video card upgrades. This is usually OK because generally the only people who upgrade video cards are high-end video gamers or graphic design professionals and both of those groups tend to buy towers anyways.

      You can also upgrade some other stuff, optical drives are a good example. It's usually pretty trivial to swap out an old one and swap in an upgrade. Pretty much everything inside a Mac is standard across the industry so it's all just plug-and-play. You usually don't even need to install drivers because the default drivers work very well.

      Lastly, a lot of upgrades are easily handled through external peripherals. Want more hard drive space? Just buy an external USB or Firewire drive. This has the advantage of being able to easily move the device between computers.

      Is that a good enough rebuttal for you?

    5. Re:Sick of this shit by Anonymous Coward · · Score: 0

      >

      The critical issue for me is flexibility and no Mac person can give a good rebuttal against it. When you buy a Mac you're pretty much stuck with what you've got, they don't make good long term upgradable solutions like the other brands out there in the same marketplace.

      It's called the Mac Pro.

      Runs any OS that runs on x86
      Configurable from the factory
      Configurable by the user (side pops open with no tools)
      CPU, memory, disks, PCI cards are standard swappable components shared with any desktop PC

      Now, I'm sure that you have some objection to the Mac Pro, but you can't say that Apple doesn't make a computer for the tinkerer crowd. It's just that there aren't a lot of tinkerers in the world, so it's a minor product line.

    6. Re:Sick of this shit by oztiks · · Score: 1

      The upsides your saying a good. I.E longer shelf life on the original system is always good, the fact they put a lot of peripherals in the system to start with is also very useful. But ... and here goes

      The limitations Software wise for Mac are as follows:

      - System virtualization is limited, no real product support for things like Virituzzo, Xen, etc. VMWare allows for Macs and so does Parallel Desktop solutions but nothing really that noteworthy.

      - No real automation software for Cloud or hosting solutions cPanel/Plesk/H-Sphere. If there are they are small unknown brands in the industry not worth mentioning

      - Not all that much in ways of thin client (Citrix doesn't really house anything for Mac there are some small OSS projects for it but nothing major)

      - Gaming was a terrible shambles, i think the newest games they have for mac are at least 2 years behind PC and consoles

      - Snow Leopard is too far behind in the industry to compare its systems against Exchange, Active Directory or SharePoint (just like its gaming). Its a good attempt but it's hardly the replaceable solution.

      - The biggest use for a Mac is writing documents and storing photos and movies. They are in the midst of picking a fight with Adobe over flash, without Photoshop Mac loses their "graphical production" value. Microsoft office is still an integral part of using a Mac these days and they cant really do too much about that.

      Mac servers "seemed" to be good idea at the time, that whole exercise was a tail between the legs scenario for them.

      Now on to hardware.

      - While its true that their *NIX base gives them the means to provide good driver support, but I wouldn't say their abilities are better then Windows/Linux. They are behind in this arena as not all vendors will bother releasing driver sets to work in Mac. Just like the Gaming/Server industries, its "Narrower" than what PC has in store.

      - Upgrading a iMac is like upgrading your Notebook PC, since its all factory made slots for adding peripherals are limited. Its not really "upgrading" when it comes to Mac, its usually "replacing" which is the word I'd prefer to use.

      - External devices are good for somethings and bad for others, If your looking at using the device as a backup tool then external is the way to go, pretty much for anything else you need internal and i refer back to my last point about their cases. You limit the case design you limit how much can be put into it.

    7. Re:Sick of this shit by Graff · · Score: 1

      I'll just say one thing about enterprise support and that would be that Mac OS X has tons of server and enterprise support both through FOSS and Apple, you just have to dig deeper. It does support Exchange, Active Directory, virtualization, thin clients, and so on. That being said, Apple really isn't in the business of selling servers, they have a few just in case someone wants them and they actually are decent servers but it's not their core business.

      On the non-enterprise server front:

      iMacs are definitely not made to be seriously upgraded. You can upgrade basic things like RAM, hard drive, and add peripherals. They are targeted towards people who tend to not upgrade anyways. If you want a computer that you can add in cards then what you want is a tower. Even among people who buy towers there are a very small percentage that actually do serious upgrading of their machine. Most people replace a few minor things and then go ahead and buy a brand new machine.

      The small percentage of people who continuously replace components in their machines could easily upgrade their Mac tower or maybe build a "hackintosh" if they really want to run Mac OS X but not be tied into Apple's hardware. Or they could run another operating system and not use Mac OS X. In any case, they are a very small subset of computer users and I don't think they seriously affect Apple's bottom line.

    8. Re:Sick of this shit by 517714 · · Score: 1

      If there is any truth in the old adage "no such thing as bad publicity", then you may consider yourself a shill for Apple. If you want it to go away, stop poking it with a stick.

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
    9. Re:Sick of this shit by oztiks · · Score: 1

      Well this solidifies my personal standpoint on Mac.

      I am an iPhone user (starting to regret buying it tbh), Toshiba Laptop user (touchscreen), HP server purchaser and desktop user.

      I think in the business world Toshiba makes the best laptops and HP offers the best hardware support for long term solutions.

      As for one day replacing my desktop as a Mac, there isn't a great desire to move over because the advantages are so minimal its almost trivial too see them. I've been using my HP for over 3 1/2 years and it still moves as quick as it did the first day i switched it on.

      I see Macs as an out-of-the-box solution, something I'd use in front of the TV wanting to look at websites. If it was going to be something I'd buy, it would be the iPad, and it would be only used while I'm sitting on the lounge and watching TV, see an ad or website on the program i'm watching, look it up with the iPad.

      I couldn't see it posing more advantage for me other than that.

      Moving on to my regrets with the iPhone, aside from the OS dieing on it and needing to restore recently, the continual battery problems has made me replace it in the last 3 months. I have atleast 2 friends whereby the touchscreens have failed completely on them, and I have always hear about the common issues with the iPhone on my day-to-day, poor battery, tethering useless, even some people claim its difficult to use!

      To say Microsoft releases shit products but not recognize the amounts of problems I've heard with Apple, to be fair, Mac is defiantly the same as every other manufacturer I've seen regarding quality of hardware, nothing really separates them. Face it, they build things practically in the same factory as everyone else.

  7. And EU global market ? by Anonymous Coward · · Score: 0

    Apple is clearly infringing the Rome and the Maastricht treaty when they forbid a french customer to buy on belgian store. They may just follow the infingments from copyrights owner, but that goes against free travel of goods inside EU.

    1. Re:And EU global market ? by lordholm · · Score: 2, Interesting

      The treaties are for the states, not the companies. The second issue is that at the moment the intellectual property market is split up due to the licensing agencies that are authorised to handle different states.

      The EU is doing something about this though, and we can most likely expect to see something happen during the current commission, the last one took substantial steps in this area, but clearly not enough.

      --
      "Civis Europaeus sum!"
    2. Re:And EU global market ? by jrumney · · Score: 1

      Didn't Amazon already get slapped for this? I seem to recall they were shipping out of the same warehouse in France to Germany, France and UK all at different prices, and not letting you order from the other sites if your shipping address was in one of those countries.

  8. Some zenly advice by mveloso · · Score: 4, Funny

    Sometimes when something sucks it's not them - it's you.

    1. Re:Some zenly advice by Anonymous Coward · · Score: 0

      This never ceases to amaze me. I once sat by a BestBuy, close to customer service, to see all the people bringing their computer yelling and complaining loudly and confident it wasn't their problem (even though we all know most of the time it's the user's fault).

      I went to the Apple store, and that doesn't happen there. People come into the store, looking down, acting humble.

      Is people really afraid of complaining at the Apple store? Or their marketing also works for their customer service department?

    2. Re:Some zenly advice by adamstew · · Score: 3, Informative

      probably has something to do with differing attitudes of best buy "customer service" and Apple's "Customer Service".

      With Apple, they don't care if you caused the problem. They will attempt to help you with it. If it's something that can be fixed without any hardware replacements, then they won't even charge you anything... regardless of whether you're the problem or not. If it is something that does require a hardware replacement, they will 9 times out of 10 give the customer the benefit of the doubt and repair the affected hardware free of charge... often times if you aren't even in your warranty.

      Time for my anecdotal evidence:

      1) I had a classic iPod... at one point the click wheel started to become warped. It was raised up ever so slightly at the N, S, E, and W points and pushed down ever so slightly at the corners. I took it to the apple store, he asked if I knew what happened, and I honestly didn't. I told him I suspected it was because I left it in my car 24/7 (hot summer sun, cold winter nights, etc.). He said it wasn't a problem and replaced it.

      2) The built-in keyboard and mouse on a Macbook Pro that I care for would randomly stop responding. Software was still responsive, I would continue to receive emails, IMs, and I could plug in an external keyboard and mouse and continue to work. So it was clearly a hardware problem. To fix it, all I had to do was reboot. Problem was, it happened EXTREMELY infrequently (like once every 3-4 days). Unless I happened to get extremely lucky I wasn't going to be able to reproduce it. I made an appointment anyway, I told him what was happening, what my own diagnosis was (faulty keyboard or connector)...Of course I wasn't able to get it to reproduce the issue. He said it could possibly be caused by the OS however, when I expressed a dislike in having to redo all my OS and settings, he said it wasn't a problem.. he replaced the entire keyboard and trackpad assembly. Problem went away for several months. Started happening again. Different Apple tech guy, same story... brought it in, told him the problem, couldn't reproduce, said it could possibly be the OS but he fixed it anyway. Over a year later (i'm using the same OS install) and I haven't had the problem again. If this were best buy they would have required me to reinstall the OS to prove it wasn't a software problem, assuming they even believed me to begin with about my VERY intermittent keyboard/trackpad problem.

      3) A different MacBook Pro that I care for had a battery that started to bulge one day. The machine was well out of warranty and it was probably the original battery that came with the machine. Made an appointment and showed them the battery. They looked up the s/n of the machine and found it was over a year out of warranty. They decided to replace it anyway.

      I have no personal experience with Best Buy and their computer return/exchange/repair procedures. However, I have read about them on the internet and the general idea I got is that "the customer is always wrong. We won't pay for anything until it can be proven that the problem is with the hardware. If there are other possible causes for your symptoms that aren't hardware related, then it's up to you to rule them out. Even if it can be determined that it's a hardware problem that's our responsibility then it will take 6-8 weeks for the computer to be shipped off to a 'repair facility'. Once at this facility, another technician will look at the problem with the same skepticism that we did, they will not read the case notes that we didn't bother being thorough on (even if we typed them up at all), determine that your problem might be caused by software, wipe your machine and reload it factory, and finally send it back to you without testing to see if the problem still exists."

      Basically, Apple believes in investing in customer service and satisfaction. Best Buy does not.

    3. Re:Some zenly advice by BrokenHalo · · Score: 1

      Despite my earlier post on this page, I have to hand it to Apple for their warranty policy. My wife's old iBook G4 was an irresistible object to our British Blue pussycat, who systematically pulled off most of the keys and chewed them. The Apple shop happily replaced the keyboard at no charge, despite the fact that the issue was not their problem.

  9. Global Village by AndGodSed · · Score: 1

    I guess the Global Village metaphor for the world we live in is apt after all. You have the haves, and the have nots.

    I don't think we will ever have a global economy where everything is available to everyone everywhere.

  10. Fiefdoms by DNS-and-BIND · · Score: 2, Interesting
    My guess: international sales are a fief of various barons and counts of Apple corp. No interest in upgrading because it wouldn't serve the interest of whoever's in charge.

    As an aside, wtf is up with the bizarre tone of the article? "What has Apple got against eastern Europe?" "Cold warriors"? WTF? Seems a rather strange take on disorganization inside a mega-corporation. Or is this all a giant case of projection, where journalists attribute their own undesirable feelings onto others?

    --
    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    1. Re:Fiefdoms by Anonymous Coward · · Score: 1, Interesting

      If there is one thing that Apple is not, it's disorganized. And there are no barons or fiefs at apple. Just one control freak emperor. So I think your underlying assumption is wrong and therefore I don't think the tone of the article is strange at all.

  11. Its because doing business in Europe costs more by antifoidulus · · Score: 5, Interesting

    For those complaining that Apple screws over it's non-US customers, take a look at the apple store Japan. Despite the really strong yen most things in the Apple store in Japan cost about the same(esp. when you consider that the 5% tax is already included) as they do in the US store, while those in Europe tend to cost a lot more.

    Obviously part a big part of the discrepancy is the sales tax, but doing business in Europe just plain costs more. Shipping from China(where most of Apples stuff is made) to Europe is obviously more expensive than shipping to Japan or the US(largely because there isn't really a direct sea route), but thats only part of the reason.

    European consumers and employees tend to enjoy a lot more protections under the law then those in the US and Japan. For instance tt costs more to hire(and fire) the European workers that man the warehouses and shipping facilities, Apple is responsible for paying to properly dispose of all electronics it sells, European consumers can make Apple pay for a much wider range of repairs to products then can consumers in the US or Japan etc.

    Not saying whether or not these protections are good or bad, but many Europeans don't seem to realize that they certainly aren't free. If you want these protections then you are going to have to be willing to pay for them, otherwise if you want them then stuff is going to cost more, end of story.

    1. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 1, Funny

      Not saying whether or not these protections are good or bad, but many Europeans don't seem to realize that they certainly aren't free.

      What do you mean? They ARE free, citizens of Europe don't pay anything for these protections. They are free by law.

      What I've never understood is why we don't make a law to say ALL lunches are free!

    2. Re:Its because doing business in Europe costs more by tsa · · Score: 1

      Another thing is that we have much a longer warranty period on new goods than the US. Apple has to pay for all the repairs within this period too.

      --

      -- Cheers!

    3. Re:Its because doing business in Europe costs more by Brett+Buck · · Score: 2, Insightful

      What do you mean? They ARE free, citizens of Europe don't pay anything for these protections. They are free by law.

      What I've never understood is why we don't make a law to say ALL lunches are free!

          Damn straight! Why should I have to pay for it? The government has a lot of money, they should pay!

         

    4. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      Well, that only matters if the product actually does break within that period.

    5. Re:Its because doing business in Europe costs more by Shin-LaC · · Score: 2, Interesting

      You're looking at the problem from the wrong end. It's not about costs at all, it's about how much people are willing to pay. European customers were used to paying more, so Apple had no reason to lower prices.

      Recently, however, it seems that things are changing. Maybe it's because consumers are more conscious of their spending due to the economic situation; maybe it's the increasing pressure from low-cost PCs; maybe Apple simply wants to expand its market share in Europe at last.

      Whatever the reason, the cheapest MacBook is now $999 in the US, and €902 in Italy. Take out the 20% VAT and you get €721.6, which at the current rate is just $919 - actually less than in the US store.

    6. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      How is that relevant? Are you implying Apple products never break down during the warranty period?

    7. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      while those in Europe tend to cost a lot more.

      Not really:

      499$ = 391€

      391 X 1,19* = 465€

      +15€** = 480€

      With 514 € that's a 34 € markup. That's 6,6%. Nothing to get your pants in a bunch about

      And I actually don't know if there's some kind of custom duty, computers are normally free in Europe, but who knows ...

      *19% german VAT (Mehrwertsteuer) which by law HAS to be included in the price when selling to private customers.

      ** German copyright "tax" (Urheberrechtsabgabe)

    8. Re:Its because doing business in Europe costs more by asaz989 · · Score: 1

      Except that Israel is also on the no-direct-apple-sales list - not really the same situation economically as Europe. In fact, until about 2 years ago, they weren't even willing to put in the minimal effort to make iPods capable of displaying Hebrews (or Arabic, or Urdu, etc.) song titles. The fact is, they've decided that they're not even willing to put in the minimal amount of effort necessary to break into any new national market. Go figure.

    9. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      Shipping costs nothing. Divide shipping costs by number of units. I'm European and I don't buy from companies like Apple or MS. Why? Because they are trying to rip me off. Unlike many others, I vote with my wallet, and they will never get any of it.

    10. Re:Its because doing business in Europe costs more by trifish · · Score: 1

      What are you talking about? Apple is shipping to Europe. TFA is about eastern European countries that are members of the EU, NATO, etc. and have been out of communism for 20 years. The EU countries have the same laws regarding intellectual property.

      TFA begins with this tag line: "What has Apple got against eastern Europe?"

    11. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      I'd disagree about European labour costs. It's cheaper to employ a person and fire them in the uk than almost all other developed nations. And yet the uk pays the highest premiums.

    12. Re:Its because doing business in Europe costs more by matt4077 · · Score: 1

      Real costs are usually just a lower bound for the price. The price gets set by what the market will accept. Europeans are probably just less price-sensitive.

    13. Re:Its because doing business in Europe costs more by SakuraDreams · · Score: 1

      As someone who was born and grew up in Eastern Europe I think countries such as those making up the Visegrad Group should push the EC, and citizens of those countries should petition the European Parliament to FINE Apple until they equalise their inventory across the EU. If Apple refuse, Apple should be kicked out of Europe. They can peddle their wares in Japan, China and the US. That's really the only approach. The European Union is meant to mean something and foreign companies which disregard that should be forced out or change their ways.

    14. Re:Its because doing business in Europe costs more by dzfoo · · Score: 1

      No. He's probably implying that, generally, electronics tend to break down *after* their warranty period expired. Such is modern life, Murphy's Law and all.

            -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    15. Re:Its because doing business in Europe costs more by lukas84 · · Score: 3, Insightful

      Sadly, this is what a few people here actually believe.

    16. Re:Its because doing business in Europe costs more by mikael_j · · Score: 2, Interesting

      Whatever the reason, the cheapest MacBook is now $999 in the US, and €902 in Italy. Take out the 20% VAT and you get €721.6, which at the current rate is just $919 - actually less than in the US store.

      Yes it does seem like Apple has finally started to use the real exchange rate when calculating the value of the "Apple dollar", here in Sweden the cheapest macbook costs SEK 9995 with sales tax which comes to just over $1000 without the sales tax. But this is definitely something fairly new, it used to be that people joked about how the "Apple dollar" had a SEK 15 : $1 exchange rate even when the real dollar was at SEK 7 : $1. There was even some guy who made a blog post when the macbook pro first came out, in this post he detailed how he was able to fly to the US, purchase a US mbp + swedish keyboard, stay a night in a hotel and finally fly back for less than the cost of a mbp in Sweden...

      --
      Greylisting is to SMTP as NAT is to IPv4
    17. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      The suez Canal. There is a direct shipping route, and it works quite well thank you.

      Currently, and for the last year, International shipping is in such a dire situation that you can ship things at a massive discount... so now surely would be the time for apple to take advantage of all those near bankrupt Greek shipping firms with their ships at anchor permanently.

      As regards employment laws and consumer protections... the countries that apple Doesn't do business with, Eastern Europe, are the ones WITHOUT those protections. France and scandanavia probably have the highest cost of doing busines and the strongest protections, and thats where Apple is.

    18. Re:Its because doing business in Europe costs more by Anonymous Coward · · Score: 0

      Another thing is that we have much a longer warranty period on new goods than the US. Apple has to pay for all the repairs within this period too.

      In Germany the warranty period of Apple products is only one year. This really makes you think about buying those really expensive gadgets. One year - WTF?

    19. Re:Its because doing business in Europe costs more by PPH · · Score: 3, Funny

      Damn straight! Why should I have to pay for it? The government has a lot of money, they should pay!

      Welcome to Greece.

      --
      Have gnu, will travel.
    20. Re:Its because doing business in Europe costs more by jrumney · · Score: 1

      to Europe is obviously more expensive than shipping to Japan or the US(largely because there isn't really a direct sea route)

      If only the Egyptians would dig a canal through the narrow strip from Port Said to Suez we could avoid the "'ere be dragons" areas south of Cape Horn and Cape of Good Hope.

    21. Re:Its because doing business in Europe costs more by Shin-LaC · · Score: 1

      Really? How do you buy a MacBook with a foreign keyboard in the US? There are only a few choices on the Apple Store, and Swedish is not amongst them.

    22. Re:Its because doing business in Europe costs more by Brett+Buck · · Score: 1

      A few?

    23. Re:Its because doing business in Europe costs more by Lars+T. · · Score: 1

      Another thing is that we have much a longer warranty period on new goods than the US. Apple has to pay for all the repairs within this period too.

      In Germany the warranty period of Apple products is only one year.

      And the EU guarantee period is 2 years. And will always trump any warranty. Period.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    24. Re:Its because doing business in Europe costs more by Lars+T. · · Score: 1

      What are you talking about? Apple is shipping to Europe. TFA is about eastern European countries that are members of the EU, NATO, etc. and have been out of communism for 20 years. The EU countries have the same laws regarding intellectual property.

      But they don't have the same distribution rights agreements - which are between the artists or more likely their original recording company and a local distributor. And the local distributer will not be Apple and probably not even anyone Apple has an agreement to sell music for.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    25. Re:Its because doing business in Europe costs more by Lars+T. · · Score: 1

      The suez Canal. There is a direct shipping route, and it works quite well thank you.

      And it also doesn't cost a dime to use it. No, wait...

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    26. Re:Its because doing business in Europe costs more by trifish · · Score: 1

      But they don't have the same distribution rights agreements

      Citation needed. Seriously.

  12. VAT by Anonymous Coward · · Score: 5, Insightful

    Presumably the author already knows that the UK listed prices are so high because VAT is included, since they're legally required to include VAT in the advertised price....right author?

    1. Re:VAT by mjwx · · Score: 1

      Presumably the author already knows that the UK listed prices are so high because VAT is included, since they're legally required to include VAT in the advertised price....right author?

      UK Vat is 17.5%, so unless US sales taxes are over 25% and not listed in Apple's advertised $499 price tag then it matches the GBP 429 (US $637) price tag. BTW, US$499+ 17.5% VAT = US$586.50.

      I cant wait to hear your justification on Australian prices, we only have 10% GST (Goods and Services Tax) and our prices are frequently higher then the UK. I bought my Motorola Milestone from the UK because it was a full A$140 cheaper then in Australia, and I only paid A$540 not incl delivery.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  13. Not reallly wow by theolein · · Score: 2, Insightful

    The most obvious answer, from a quick look at the list is that the current list of countries reflects countries where Apple judges that it will make enough ROI to make it worthwhile investing the large sums of money it takes to make for an Apple "experience". For Apple that means translating all its documentation and website/store and also setting up local call centres and localising its products. Given that there are many small countries with small Apple brand recognition in Eastern Europe, I would think that that would be the most realistic answer.

    Not that I really care all that much about Apple at the moment. I'm a Mac sys admin and I'm kind of burned about the shit that Apple calls a server OS and the related hardware.

    1. Re:Not reallly wow by war4peace · · Score: 4, Informative

      Yeah, right. Ukraine, Poland and Romania amount to over 100 million people. In Poland and Romania, there are lots of people already owning iPhones and iPads are already being sold (and no, I mean no counterfeits, the real thing, they are legit devices bought from Western Europe and sold with inflated prices). And guess what, people buy them as well.
      iTunes doesn't need large sums of money invested to make it work for these countries. But you are right, Apple "judges" and TBH, doesn't judge correctly. They CAN make money out of these countries, but they don't feel like trying. Oh well, this approach makes someone else rich anyway.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    2. Re:Not reallly wow by BasilBrush · · Score: 2, Informative

      In Poland and Romania, there are lots of people already owning iPhones and iPads are already being sold (and no, I mean no counterfeits, the real thing, they are legit devices bought from Western Europe and sold with inflated prices).

      Authorised Apple Resellers: Poland
      http://www.apple.com/pl/buy/locator/map.html?tySearch=1&viaProduct=2&viaSpecial=-1&strCountry=POL&lat=52.2296756&lng=21.0122287&gCountry=PL&c3=1

      Authorised Apple Reseller, Romania:
      http://store.apcom.ro/

    3. Re:Not reallly wow by obarthelemy · · Score: 1

      I think it's also about negotiating content deals for each country

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    4. Re:Not reallly wow by war4peace · · Score: 0

      So?
      iPad is not available for any of those stores. iPhone is not available for Romania in the "agreed" store. I don't care if a vendor is an "authorized reseller", all I care is to see the product at prices comparable to those in other countries.
      But after all, we're talking about what can you do with the device in these countries AFTER you bought it. Online store? Forget about it.
      This is a vicious circle. People buy devices at overinflated prices, then want to install software on them, but the software isn't officially available. Then some turn to jailbreaking the devices and installing pirated stuff on them. And then companies (Apple included) yell and grumble about the rampant piracy in those countries.
      Now I wouldn't go as far as saying piracy exists solely because of this, but certainly things would improve if software store would exist for those countries.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    5. Re:Not reallly wow by theolein · · Score: 1

      Of course there will be people who buy Apple stuff, almost anywhere you go, even third world countries with almost no infrastructure, but for Apple to actually spend the money it would take to translate the documentation, localise the OS etc, there would have to be enough people in that country buying Apple's stuff for Apple to make a profit, and I don't know that this is the case in places like Poland, Romania and Estonia etc.

    6. Re:Not reallly wow by BasilBrush · · Score: 4, Informative

      iPad is not available for any of those stores.

      It's not available ANYWHERE outside the USA yet, it hasn't been launched anywhere else due to the fact that US demand still outstrips ability to manufacture.

      iPhone is not available for Romania in the "agreed" store.

      Because the authorised resellers for phones are networks: http://www.orange.ro/iphone/index.html QED, officially available.

      I don't care if a vendor is an "authorized reseller", all I care is to see the product at prices comparable to those in other countries.

      And I'd like a pony. Look, the iPhone is 99with a contract on that Orange.ro site. That's not a ridiculous price.

      but certainly things would improve if software store would exist for those countries.

      It does for Romania and Poland. Go into the app store and change country. They're both there.

      You're whining about nothing.

    7. Re:Not reallly wow by war4peace · · Score: 1

      Who said about localizing it? Unlike other countries *ahem*Western European*ahem*, The Eastern Block average Joes don't really need full localization. Documentation translation is required by law, indeed, but that's something you pay 0.05 cents per word. 100K words (which is a LOT of documentation) costs 5000 USD to translate fully (it's not a fortune, really). And FYI, we're not talking about third world countries. As a matter of fact, Romania is the 4th country in the world on average Broadband speed (http://www.websiteoptimization.com/bw/1004/). USA is 22nd.
      Mobile Phone subscriber amounts exceeded 100% in 2009 for Romania. So there's plenty of room for business. Anyway, bottom line is Apple doesn't really care for these markets, period.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    8. Re:Not reallly wow by Anonymous Coward · · Score: 0

      It's not available ANYWHERE outside the USA yet, it hasn't been launched anywhere else due to the fact that US demand still outstrips ability to manufacture.

      So Apple says...

    9. Re:Not reallly wow by RogerWilco · · Score: 1

      I don't think it has anything to do with this. I think it's purely the amount of obstruction that copyright holders are putting up in the various countries.

      I live in the Netherlands and see no reason why ROI would be an issue but we face largely the same problems.

      It must purely be differences in legal system or lawyer barricades that are the issue here.

      What we need is sweeping Copyright reform and unification, but I'm afraid that ATCA will not be the answer we're looking for.

      --
      RogerWilco the Adventurous Janitor
    10. Re:Not reallly wow by RogerWilco · · Score: 1

      It has nothing to do with those reasons.

      I live in the Netherlands. We can buy iPhones and Macs localized in Dutch at the Apple Store here. But the amount of stuff available on iTunes is severely limited.

      The only reason I can see is copyright legislation or lawyer barricades by the copyright holders. There are no limits in infrastructure, finances, localization or market size that I can see are relevant.

      --
      RogerWilco the Adventurous Janitor
    11. Re:Not reallly wow by WNight · · Score: 1

      ACs don't bother. You're filtered. I don't even know you're there.

      Then you're an idiot.

      I've seen some of the best posts here in over ten years made by non-logged in users.

      Thanks for telling me that you're less likely to be clued in on the whole thread, having missed at least half the other posts. It means I can skip what you have to say with less chance of missing something relevant than skipping an AC's post. You've proven yourself to be kneejerk, they've only not chosen a snappy nickname.

    12. Re:Not reallly wow by WNight · · Score: 1

      What we need is sweeping Copyright reform and

      ... nullification?

      Yeah, that'd do. No more crazy government monopolies on thoughts.

      I'm afraid that ATCA will not be the answer we're looking for.

      And this is why Obama said that if leaks got out, the terrorists would win. You need faith in the treaty, blind faith.

  14. Typical BS blaming Apple instead of government by gig · · Score: 3, Funny

    Apple makes just 1 of each product for the whole world in almost every case. The only difference between an iPhone bought in San Francisco and one bought anywhere else is the government in question. There are not "US editions" and "international editions." Apple does not even make proprietary Verizon or Sprint iPhones to serve the US cell market of 3 overlapping monopolies, they run on AT&T only in the US because it's the only US carrier that is compatible with the world. So not only are these criticisms of Apple misguided, they're entirely opposite. International customers should be praising Apple for providing them with the exact same product.

    Apple even sells power adapters that are worldwide-compatible. They have a "World Travel Adapter Kit" which is simply a set of various international plugs. You simply pull the US plug off your MacBook, iPad, iPhone, or iPod adapter and plug on the correct plug for where you are and it just works.

      Is there any other US corporation that is so internationally-minded?

    1. Re:Typical BS blaming Apple instead of government by qwertyatwork · · Score: 1

      You do realize mono means one right? Not lots and lots and lots, but one right?

    2. Re:Typical BS blaming Apple instead of government by snowgirl · · Score: 1

      Apple does not even make proprietary Verizon or Sprint iPhones to serve the US cell market of 3 overlapping monopolies, they run on AT&T only in the US because it's the only US carrier that is compatible with the world.

      Hahahaha. The iPhone is only on ATT because ATT paid apple the most for the privilege. T-Mobile also uses GSM but like Sprint they're too small to pay the proper bribes. but by the time the ATT contract runs out with Apple I'm sure Verizon will have ponied up the right payoff to get the iphone on their network.

      In Germany the iPhone is only available on the T-Mobile network.

      --
      WARNING! This girl exceeds the MAXIMUM SAFE standards established by the FDA for BRATTINESS
    3. Re:Typical BS blaming Apple instead of government by alex67500 · · Score: 1

      Apple does not even make proprietary Verizon or Sprint iPhones to serve the US cell market of 3 overlapping monopolies, they run on AT&T only in the US because it's the only US carrier that is compatible with the world.

      Hahahaha. The iPhone is only on ATT because ATT paid apple the most for the privilege. T-Mobile also uses GSM but like Sprint they're too small to pay the proper bribes. but by the time the ATT contract runs out with Apple I'm sure Verizon will have ponied up the right payoff to get the iphone on their network.

      GSM != "Compatible with the rest of the world anytime after 2000".

      GSM was the standard when Mulder and Scully got their first mobile. In those days, RTC was the only available connection option for Internet at home...

    4. Re:Typical BS blaming Apple instead of government by Pentium100 · · Score: 1

      GSM, GPRS, EDGE, UMTS, HSDPA, HSUPA, what other standards are there? My cellphone supports the first 4 and cell networks are backwards compatible, so an old GSM phone will work in a 3G cell network in 2010. Cellphones that support HS(D|U)PA can still work if the cell network supports only UMTS or GPRS. If the cell network supports only GSM then you will still be able to call and send SMS, but browsing the 'net would be slow because CSD is only (IIRC) 9.6kbps.

      So, GSM = "Compatible with the rest of the world anytime after 2000" as far as calls and SMS are concerned.

    5. Re:Typical BS blaming Apple instead of government by Anonymous Coward · · Score: 0

      Yes, HP/Dell comes to mind. When I used to do desktop support back in 2005, the laptops would all have international adapters with them.

      Also power supplies have a useful feature of 120/240V switches for the different voltages across the globe.

      And I thought there were many more IT companies around the globe other than US companies? What about Logitech, Asus, Lenovo etc?

      Apple users need to look around OUTSIDE the Apple universe and realise there is a whole big world out there. What Apple trots out has, in most cases, been already done before.

    6. Re:Typical BS blaming Apple instead of government by Anonymous Coward · · Score: 0

      Why is this modded funny? Other companies intentionally obfuscate bad products (here's looking at PC vendors) by ever so slightly changing the specifications when there is no need to or model numbers in between regions / countries.

    7. Re:Typical BS blaming Apple instead of government by 517714 · · Score: 1
      Au Contraire. I have a iBook from Taiwan, it has a Chinese character keyboard, the labels on the product indicate compliance with the regulatory requirements of Taiwan, the manuals are in both Chinese and English. The Airport Card defaults to work only on the frequencies allowed in Taiwan. The OS is very different - localized and it does not include all the functionality of the US version.

      T-Mobile might have an issue with your statements about Carriers, particularly since they are more of a world carrier than AT&T.

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
  15. did anyone read the article? by vacarul · · Score: 1

    "For Apple, the eastern half of Europe is still both terra incognita and non desiderata."

    It's not about different laws in different countries, or higher taxes or costs. It's about not being able to select your country (in the drop-down list). And when you take a look at what countries you can select vs. countries you can't select, you will notice that it doesn't make any sense.

    "Clearly the size of the market is not the determinant. China and Russia don’t appear, but Luxembourg does. It is not about prosperity: Iceland—which, believe it or not, is still one of the richer countries in the world—is out, whereas Vietnam is in. Political freedom or the rule of law are not the binding factors. The Philippines and Thailand are on the list, whereas impeccable democracies such as Slovenia are not."

    1. Re:did anyone read the article? by Rakishi · · Score: 1

      No, it makes perfect sense. It's just that you and whomever wrote the article can't figure out what the reason for it is. So instead of investigating they try to flame Apple. Great piece of journalism.

      For example, Iceland is NOT richer than Vietnam. Per capita it is but in raw numbers the communist state wins by almost an order of magnitude. Of course, for apple neither number matters. Market size versus localization cost might but only among many other factors. Of course, if the author didn't misrepresent basic facts he'd need to do actual work which is hard.

      It's also not like you can't buy the product, yo just can't buy it on the apple store website. Did you know that despite not having an apple store local version there was an official iPhone launch in Poland? Amazing that a single website does not fully describe what a company is doing. But there pops up that whole journalism, research and work issue. Hard to masturbate for 20 hours straight if you have to go out and do any of that stuff.

      Different laws and higher costs are suggestions people are making for why apple is doing this. You know, the thing that a journalist should have done before writing this sort of article?

      There's tons of other ones including local business contracts, lack of local knowledge and so on.

    2. Re:did anyone read the article? by vacarul · · Score: 1

      "if the author didn't misrepresent basic facts he'd need to do actual work which is hard"

      Basic fact: I can't select my country. Another basic fact: none of the smart people from this forum, including you, can't come up with a plausible reason for this.

      There's tons of other ones including local business contracts, lack of local knowledge and so on.

      no contacts or local knowledge for... China?

      The reality is that Apple and for example Google are big (almost global) companies, but they are having problems trying to keep up with the Internet.

    3. Re:did anyone read the article? by bennomatic · · Score: 1

      Yeah, Iceland's a great market. Assuming they get 100% market penetration, they'll sell 37 units. No, 38; Bjork had a kid.

      --
      The CB App. What's your 20?
  16. Not True by arcite · · Score: 1

    There is this little thing called the "Black market". I'm In Cairo and the iPad is on display for sale at many stores. Anything can be had at most places in the world, if the price is right. Globalization transcends import laws, regional formats, and exchange rates.

    1. Re:Not True by Rakishi · · Score: 1

      Just because Apple doesn't sell it from their website in a country does nothing to keep companies from importing it or even from apple selling it locally. Hell, there's a Polish version of the itunes store but not of the apple store. Official iphone launch there and all.

  17. Apple is in on it too, y'know by kronosopher · · Score: 0, Offtopic

    Apple either hasn't been aware of political and social changes in the world over the last 20 years

    Can you really blame them? MOST people are unaware of contemporary economic and social changes over the last 20 years. There seems to be no shortage of what people, despite their own best interest, fail to know or understand. For example, most people don't know that among many others corporations, Apple artificially inflates their market value by misrepresenting their risk. And that Apple's capital is actually worth half of its perceived value, along with most companies who directly or indirectly supported the incremental establishment of a parasitic shadow banking institution which has now compromised more than half of the WORLD market. But hey, Wall Street has never shown signs or publicly admitted the existence of a shadow banking system, so I guess that means I'm a whacko conspiracy theorist. Only when this parasite stops working in symbiosis with legitimate institutions and instead attacks its host in order to systematically consolidate power will people begin to believe the countless voices who warned against Wall St and the Fed to begin with(otherwise known as conspiracy theorists).

    Oh well, I must be deranged to believe my eyes when I see the market spiral out of control, encountering practically no resistance, with such velocity that explosives must have been planted in the building..err I mean someone mistyped "b" instead of "m". Give me a break, this market short-circuiting "bug" was a staged event with which the bankers will leverage propagandized public opinion to steamroll over any semblance of free market, essentially dismantling U.S. sovereignty and leaving us, the American people, homeless on the continent our forefathers conquered.

    Understand, the inception of the fed was over 100 years ago. Our economy has experienced relative stability during the course of most of that time. We gave the fed the right to artificially reduce interest rates, print fiat fake currency, and sell off massive portions of our debt to other nations as collateral. The cracks in the financial dam had accumulated en masse, though most were not aware of such weakness, the dam has COLLAPSED and the shadow banking system is EXPOSED. The same bankers who created this cluster fuck will swoop in and "punish the wicked"(buy small fish out) and consolidate the rest of the wealth. Meanwhile, the American and world populations believe that vengeance against the bankers will come in the form of "comprehensive financial reform." Again, while thats exactly the kind of reform we need, it is far from what we will get. The bankers are writing legislation to fix a problem they caused in the first place. Seriously, fool me once?

    1. Re:Apple is in on it too, y'know by kronosopher · · Score: 1

      Excuse me. It's late. Fed was 97 years ago, not over 100.

  18. Say what you want, but by Anonymous Coward · · Score: 0

    Apple will never replace Darwin with Linux.

  19. Apple sales worldwide can be annoying by dafing · · Score: 3, Interesting

    As a New Zealander, living in a country of a voluminous FOUR million, it sucks being left out. Yes, the NZ release of the iPad has been announced...but its been a long time for many NZ Apple fans, I bet many worldwide have been annoyed.

    The first iPhone sold in NZ was the 3G. I imported an Original iPhone, it ended up costing me $790 NZD ($564 odd USD) all up, and I run it on a prepaid plan, no set monthly costs. The 3G iPhone would have cost over 1000 NZD new, so I saved A LOT of money, *AND* had a product months before it was released in my country. A Win Win situation!

    Sadly my iPad will have cost me more than if I had waited, but I stick by my decision to buy an import when I did. I've had my iPad for a couple weeks now, and an extra hundred odd dollars is worth it to me. I remember going slowly insane over the NZ iPhone wait...hearing every single blog on the internet (even the gardening sites!) talk talk talk about the iPhone...how great it is, how wonderful, who needs Jesus when we have this wonderful iPhone....I'd rather pay a couple hundred more than have to put up with that for months, especially when the dates are "to be confirmed".

    But hey, if the worst thing you have to whine about in life is that you have to wait a couple months for the latest gadget....perhaps I shouldnt be complaining :)

    --
    --- ...or a new slashdot signature. Dear aunt, let's set so double the killer delete select all
    1. Re:Apple sales worldwide can be annoying by Anonymous Coward · · Score: 0

      I think they said this before, but to me, that sounds like a high-school mega-hot "girlfriend": She put you on hold, she let you waiting, she doesn't care about you, and she doesn't treat you well, yet you still pay for her dinner and stuff.

    2. Re:Apple sales worldwide can be annoying by troll8901 · · Score: 1

      On first reading, I'd read your opening sentence as:

      ... living in a country of a voluptuous FOUR million ...

      In Singapore, some retail stores are selling apparently-genuine iPads at a substantial markup. They come in a white box not much bigger than the device. I guess somebody flew to US and bought some back.

      Whenever I see someone playing with his iPad, I will tell myself, "iPad, so what? Show off!", while suppressing my real feelings: extreme envy and jealousy.

    3. Re:Apple sales worldwide can be annoying by Blakey+Rat · · Score: 1

      Does NZ still have the insanely-high import duties on electronics? Man, when I was there, even a beige box cost almost twice what it did in the US due to that. I remember thinking: "hey NZ, if you haven't succeeded in creating a local electronics industry by this point, you might as well just give up and get rid of the duties."

      This was in about 2001.

    4. Re:Apple sales worldwide can be annoying by dafing · · Score: 1

      Hmm, I bought mine from someone who had bought it back from Florida. There are some advertising their iPads as bought from the Fifth Avenue store, hey, now thats a bonus, I may never get to visit "The Temple" myself, but I could have a sacred object that had :)

      I try not to talk about my iPad all the time, although I do feel like its a part of my life already, and I've had it less than a month! I cant wait until iBooks are out worldwide, I was dissapointed the app does NOT come with the iPad...I wanted to read Winnie The Pooh!

      I learnt with my imported iPhone, when you have shiny new things, especially shiny new things "you shouldnt have in your country yet", its best not to brag in public. It would be like leaving a Lamborghini out on the street in a bad neighbourhood.

      I hope you get an iPad to call your own :) I love browsing the web on it, and email is actually fun! I totally imagine people having an iPad, just for on couch browsing, and its amazing in bed (just wanted to say that). Perhaps it would be good with a camera or two, although being honest, it would be a terrible view, looking up at your nose, and that I find it difficult to type either orientation. I find the iPad too wide for portrait keyboard, it works on an iPhone, and the landscape is good, but I cannot touch type, my fingers are blocking my view! Hey, you can always use bluetooth keyboards with it if you want an iPad as a serious typing device.

      --
      --- ...or a new slashdot signature. Dear aunt, let's set so double the killer delete select all
    5. Re:Apple sales worldwide can be annoying by dafing · · Score: 1

      Hmm, not sure. I see it more that the USA has insanely CHEAP prices! Everywhere else has more "normal" prices, although some are more "normal" than others :) I believe its South Africa where for the cost of ONE 17 inch MacBook Pro you could buy....TWO in America :)

      I'm very jealous of the whole "99c" thing for songs and apps, here its 1.29c NZD, not quite the same ring to it :) The more expensive stuff (that the record labels managed to get away with) is $2.39 odd.

      And yet, everyone in America is always complaining of their high taxes! :)

      --
      --- ...or a new slashdot signature. Dear aunt, let's set so double the killer delete select all
    6. Re:Apple sales worldwide can be annoying by 517714 · · Score: 1

      Instant Gratification! It's not just for Americans anymore!

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
  20. Actually, not. by Udo+Schmitz · · Score: 1
    Gah, posted as AC, let's try again:

    those in Europe tend to cost a lot more.

    Not really:

    499$ = 391€

    391 X 1,19* = 465€

    +15€** = 480€

    With 514 € that's a 34 € markup. That's 6,6%. Nothing to get your pants in a bunch about. The 499 € in France and Italy show clearly that they use psychological pricing, if people pay 480 €, they'll as likely pay 499 €.

    And I actually don't know if there's some kind of custom duty, computers are normally free in Europe, but who knows ...

    *19% german VAT (Mehrwertsteuer) which by law HAS to be included in the price when selling to private customers.

    ** German copyright "tax" (Urheberrechtsabgabe)

    1. Re:Actually, not. by Anonymous Coward · · Score: 0

      France also has a stupid "tax" on storage media (that includes hard disks, blank CDs, blank DVDs and flash), intended to "compensate artists for piracy".

    2. Re:Actually, not. by Freultwah · · Score: 1

      Situation in Estonia:

      MacBook White 2.26GHz/2GB/ 250GB/GeForce 9400M/SD — 15 690 kroons (VAT included, of course), appr 1 003 euros, i.e. 1 278 dollars.

      With the New York sales tax (8,25% according to Google), the same object would cost 999 + 8,25% in NY, which amounts to about 1 081 dollars.

      I still see an almost 200 dollar difference from the customer's point of view. It's an almost 20% markup. And it isn't as if the rents or wages are much higher here to justify such a premium, quite the opposite in fact. Of course, it's not Apple itself doing business here, it's all done through an authorised reseller. However, it only further proves the claim that Eastern Europe is not really on Apple's radar. Okay, one might say that shipping stuff to Estonia costs money. No argument there. But the same item costs 929 euros in Apple Store Finland, VAT included. Free shipping. Now, Finland is geographically just as far in the east (and farther in the north) than Estonia. There's a sea between between Finland and the rest of Europe. For some reason, stuff still costs less there than 80 km in the south.

      In the nineties, Apple stuff was so expensive here that people actually saved money by flying to the States, buying their tech over there and flying back. It was still cheaper than buying it locally. Granted, it was a different time back then, but still, way over the top.

    3. Re:Actually, not. by lukas84 · · Score: 0, Troll

      That's a good thing, isn't it? If there's such a tax, you can download all the content you want. After all, you paid for it when you bought the storage medium.

    4. Re:Actually, not. by Udo+Schmitz · · Score: 1

      Situation in Estonia:

      MacBook White 2.26GHz/2GB/ 250GB/GeForce 9400M/SD — 15 690 kroons (VAT included, of course), appr 1 003 euros, i.e. 1 278 dollars.

      999$ (US-Price excluding taxes) X 1,2 (20% Estonian VAT) = 1198 $

      1198 X 12 (exchange rate) = 14385 EEK

      With the New York sales tax (8,25% according to Google), the same object would cost 999 + 8,25% in NY, which amounts to about 1 081 dollars.

      I still see an almost 200 dollar difference from the customer's point of view. It's an almost 20% markup.

      No, it's a 9% markup. You can't blame Apple for different sales taxes.

    5. Re:Actually, not. by barzok · · Score: 2, Informative

      With the New York sales tax (8,25% according to Google), the same object would cost 999 + 8,25% in NY, which amounts to about 1 081 dollars.

      FYI, in the US (or at least NY), there's a state sales tax, then each county has their own sales tax on top of that. The NY state sales tax is 4%, the remaining 4.25% you found was for whatever county you were looking at. Presently the county sales tax range from 3% to 4.75% in NY.

      And there are some items which the state doesn't charge tax on, but some counties do.

      Plus, some sales are taxed based upon where you live, not where you made the purchase. If I purchase a car in a county where the total sales tax is 8.75%, I'll only pay 8% because I the county I live in is 8% and the county the vehicle is first registered in is used for the tax.

    6. Re:Actually, not. by Freultwah · · Score: 1

      No, it's a 9% markup. You can't blame Apple for different sales taxes.

      Your maths is better than mine, but it still does not explain how the prices can be 8% lower 80 km away in Finland where VAT is 22% (as opposed to 20% in Estonia), shipping is arguably more expensive, and rents and wages higher. It could be that Apple's hardware is more expensive to resellers so that they could never compete with official Apple stores in the same area. I don't know. I am not even complaining much, since the premium stays in the country. I was merely pointing it out that two-tier pricing does exist. Some countries just don't get the Apple love and therefore must pay extra for the hardware and be without the iTunes store.

    7. Re:Actually, not. by Anonymous Coward · · Score: 0

      Economies of scale! How many computers are sold in Estonia vs Finland? Based on population, about 1/4, since Finland is wealthier, probably a bit less. WalMart can buy stuff from suppliers for a lot less than a small business due to its buying power. The same applies to a lesser extent here. This also means that inventory (on average) sits on shelves longer and so loses more of its value before sale. This last is probably the real reason for the premium. If the store pays the wholesale prices a month earlier for each sale and it each item takes more shelf space*time per sale, then you have your answer. Also in the mix is that interest rates are probably slightly more restricted in Eastern Europe than Western because there is simply less wealth to borrow and higher risk in loaning money internationally than domestically.

  21. Free trade within EU by xerent_sweden · · Score: 3, Insightful

    All the computers are shipped from China via the Netherlands anyway, so having business in each country seems like a bad idea. Why not have a single EU store and headquarters, much like in the US? Besides, because of free trade within the EU, a swedish customer can just order one from Germany - and pay German taxes - no swedish VAT added, for example.

    1. Re:Free trade within EU by RoscBottle · · Score: 3, Interesting

      Wrong. If you order from another EU country the company is required to charge your local VAT. It is mainly luxury and media taxes that can be dodged, but only if they're charged at the engros level or later. For example; I can (and do) avoid paying the Danish media tax on writable discs by ordering from Germany, but I still pay Danish VAT. The evil Swedish goverment insidiously charges the insanely high luxury-tax on snus at production level, so I get to pay that AND Danish VAT, even though I live in Denmark (where the tax on smoke-free tobacco is a more lenient less than 10€/kg). Yes, an opinion irrelevant to TFA snuck in, but there you are.

    2. Re:Free trade within EU by Anonymous Coward · · Score: 0

      So you are saying that if I buy something from a store in say Germany and get it shipped to me in the UK, I pay the UK VAT and not the German one?

      Bullshit!

      I recently bought some after market parts for my BMW K100 from a shop in Koln. I paid the German TVA. No mention of UK VAT anywhere.
      I used to run my own business which was VAT registered. On the VAT Return, there are columns for reporting the sales & VAT for sales outside your own country but interestingly, there is no place to record it by country.
      I sold some stuff to France and charged the buyer UK VAT. I don't have to go searching for the VAT rate of a particular item in say Latvia. I just charge them the applicable VAT rate in my home market.

    3. Re:Free trade within EU by Anonymous Coward · · Score: 0

      Yeah and pay a 25% toll fee upon arriving in sweden...

    4. Re:Free trade within EU by Anonymous Coward · · Score: 0

      I call B.S. (as a person) I do the same and pay German VAT instead of Dutch VAT (19% instead of 19.5%). VAT (differences) applies only to businesses, as a person you only pay taxes applicable for the selling party, importing goods from EU is free.

      Excise duties are something totally different, buying a car of CD/DVDs in Germany means I should declare them to customs since there are Dutch duties on these articles. Nobody does this for CD/DVDs but for cars you have no choice since they need to be registered at the DMV before getting a license.

    5. Re:Free trade within EU by Marcika · · Score: 1

      Wrong. If you order from another EU country the company is required to charge your local VAT. It is mainly luxury and media taxes that can be dodged, but only if they're charged at the engros level or later. For example; I can (and do) avoid paying the Danish media tax on writable discs by ordering from Germany, but I still pay Danish VAT. The evil Swedish goverment insidiously charges the insanely high luxury-tax on snus at production level, so I get to pay that AND Danish VAT, even though I live in Denmark (where the tax on smoke-free tobacco is a more lenient less than 10€/kg). Yes, an opinion irrelevant to TFA snuck in, but there you are.

      That is not correct, and hasn't been correct for at least two years. The VAT "one-stop-shop" rules in the EU mean that in a transaction, the seller can choose which country's VAT rates it wants to comply with - which is usually the seller's country. I.e. a German seller charges you only German VAT, and Amazon smartly set itself up in Luxembourg and only adds on 15% Luxembourg VAT even if you order from Germany or Denmark.

      It has to work the way you described if you ordered stuff from outside the EU - the US, for instance...

    6. Re:Free trade within EU by xaxa · · Score: 1

      You are both partly correct:
      When goods or services are sold to a private person across a border within the area, the buyer usually pays the sales country's VAT to the seller, and does not pay any local VAT. But if the seller's annual sales of goods to the buyer's country exceed a threshold (which varies by country), the seller must instead charge VAT in the buyer's country. These are known as the distance selling rules.

      http://en.wikipedia.org/wiki/European_Union_Value_Added_Tax_Area

    7. Re:Free trade within EU by xerent_sweden · · Score: 1

      Thank you for clearing this up. :)

    8. Re:Free trade within EU by Anonymous Coward · · Score: 0

      The suggestion of a single European store would make sense for Apple. After all, who complains that Minnesota doesn't have its own iTunes store? Now the problem here is that the EU isn't a free market when it comes to IP. If you consider the RIAA evil, consider that we have 27 copies of them in the EU. And they hate each other more than they hate the customer. So, as a result Apple cannot set up a single iTunes store in the Netherlands and sell to Romania.

      And on a related note, you are basically right about charging VAT. It's a tax paid by the consumer through the merchant, so the consumers place of residence is important. It's easy to get confused though, because there is an exemption for small shops/small countries. A specialty vendor might very well deal with just the local VAT authority. Apple of course will ofc. not qualify for this exemption.

  22. Not just Apple by dmesg0 · · Score: 1, Interesting

    Google is even worse in this regard, you can't buy applications on the android market if you are not from a few select countries.

    Thankfully most apps are free, and if one really wants to buy something, it can be done elsewhere - no single app market limitation like with the iph*ne. It's also easy to install MarketEnabler hack on rooted phones (makes google think you're in the US). But I really fail to understand why no-evil Google is doing that

    1. Re:Not just Apple by jrumney · · Score: 1

      You can't even get the market application (legally) if you do not buy your phone in one of a slightly larger list of countries, so even the free applications are unobtainable. Having said that, the Google Market is cluttered with crap. Apart from the Google applications, most of the good stuff is available from the much smaller selection at slideme.org, where it is still possible to browse through all of the apps in an afternoon.

    2. Re:Not just Apple by dmesg0 · · Score: 1

      SlideMe is missing many good applications and games. Just a quick example: you cannot buy Asphalt 5 on it, only on google market.

  23. If you want an easy example by Yvan256 · · Score: 1

    If we're talking about media, let's take the Fox Network as an example. Because of licensing, Fox doesn't have any rights to The Simpsons once you go north of the border. Once you do, The Simpsons belongs to Global TV.

    Licensing the main reason why the available medias in each and every iTunes Store around the world is different. Too bad for the media companies, however, because sometimes the individual markets of each country is too small to even bother, but all added up could mean from 5 to 50% more sales. All they had to do was to keep their licenses to themselves so they would be able to sell their content on all the iTunes Stores around the world.

    Most media companies are stuck with contracts, however, so they can't do that just yet.

  24. Are these Windows limitations? by UnknowingFool · · Score: 2, Interesting

    The article showed a setup window for iTunes for Windows. It seems to imply that there was a lack of languages. Is this a limitation on the Windows version? For languages, I can see far more options on OS X than listed in the article. Furthermore are they limitations on Windows?

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  25. apple better look out as mac os x can not be locke by Joe+The+Dragon · · Score: 1

    apple better look out as mac os x can not be locked to apple hardware all over the World and PearPC likely will win in court.

  26. Soulskill? by Blakey+Rat · · Score: 1

    Soulskill rightly notes that at least some of the complained-about policies boil down to Apple's adherence to local copyright and licensing laws.

    And who is that? Why should I care what they think? I thought at first that it might be a Slashdot commenter, but that name doesn't show up on this post.

    God Slashdot summaries suck.

  27. Just asking by Hognoxious · · Score: 0, Troll

    I wonder if there's a correlation with the countries' attitudes - social and legal - towards homosexuality?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  28. yandex by DNS-and-BIND · · Score: 1

    Wow. Despite Yandex web spider consuming gigabytes of my bandwidth every month despite explicitly excluding them in robots.txt, your post is the first time I've ever seen them referenced.

    --
    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    1. Re:yandex by Cyberax · · Score: 1

      Yandex is very popular in Russia and Ukraine ( http://www.searchcowboys.com/yandex/1203 ).

      It just works better than Google for Russian-language sites.

  29. Silly laws... by CondeZer0 · · Score: 1

    If the problem is "Apple's adherence to local copyright and licensing laws", maybe Apple should spend some pocket change to lobby to have such stupid 'intellectual property' laws abolished. But given how much Apple loves to abuse such laws for its own benefit I'm not holding my breath.

    --
    "When in doubt, use brute force." Ken Thompson
  30. Re:Uh, dude. Japan's not in europe! by antifoidulus · · Score: 1

    And you obviously failed the reading test, I was, now I know you are only in 3rd grade but I think you can handle this word, CONTRASTING Apple's prices in Japan and Europe. Now I know its your naptime, so please try to think of this word and remember, always READ before you POST!

  31. More Like by SuperKendall · · Score: 1

    [NSForehead slapWith:[NSHand defaultHand]];

    You see, your mistake is that you ignored that with any language that has a vast foundation library, you aren't usually doing that much typing.

    Now if we were a race of octopi and had to pull hands out of an NSArray (make that a race of octopi with hands), then you might see some verbosity.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  32. Hey, don't forget me!!! by pandrijeczko · · Score: 1

    ...an Apple "have not and don't want".

    --
    Gentoo Linux - another day, another USE flag.