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New Hardware Models Highlight Nintendo's No-Transfer Policy

An article at Wired discusses the difficulties involved in transferring games that were purchased and downloaded online when users replace their Wii or DSi. "Neither the Wii nor Nintendo’s portable DSi consoles have an upgrade path for downloadable content, since games are tied not to user accounts but to specific machines. It’s impossible for a user to copy content from an old console to a new one. Even some Wii owners whose machines have malfunctioned said it was difficult, or impossible, to get Nintendo to transfer the software licenses at its headquarters." One gamer, who bought the recently released black Wii console, explained that she got Nintendo to transfer her games, but needed to "mail both of her Wii consoles to Nintendo, and wait two weeks," hardly a convenient solution.

17 of 116 comments (clear)

  1. Bad Policy by syrce · · Score: 5, Insightful

    This is simply just bad policy on Nintendo's part, this will only serve to drive people to piracy.

    1. Re:Bad Policy by Z00L00K · · Score: 4, Interesting

      I'm surprised that there aren't hacks available yet that would take care of that issue.

      But at least Nintendo could have resolved this in a more user-friendly manner if they wanted to make it easy and still limit piracy. HASP modules is one solution. Each console equipped with a key allowing the user to move the key to another console in case there is an upgrade or a warranty problem.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    2. Re:Bad Policy by Moryath · · Score: 4, Insightful

      I'm surprised that there aren't hacks available yet that would take care of that issue.

      There are, but if you use them, you're accused of being a pirate.

      This is true even if you extract the WAD files from your own machine, delete them from that machine, and then reimport them to your new machine.

      But at least Nintendo could have resolved this in a more user-friendly manner if they wanted to make it easy and still limit piracy.

      And why would Big N resolve this in a user-friendly manner? They want the money of forcing people to re-purchase everything should a Wii die out of warranty. They hate their customers and have crazy-insane people who see "pirates" in every shadow designing their consoles - it's why they had insane licensing schemes as far back as the NES, why they stuck with cartridges on the N64 which turned that into a pretty-much-forgettable box, why they continued to burn developers with the Gamecube, and why the only developers developing for the Wii right now are pretty much Nintendo's in-house studios, Sega (and let's face it, they might as well just get bought out by Big N anyways now), and a bunch of shovelware guys making aerobics games and button mashing Mario Party ripoffs.

    3. Re:Bad Policy by Ephemeriis · · Score: 3, Insightful

      But at least Nintendo could have resolved this in a more user-friendly manner if they wanted to make it easy and still limit piracy. HASP modules is one solution. Each console equipped with a key allowing the user to move the key to another console in case there is an upgrade or a warranty problem.

      You don't really need to make it that complicated though.

      You've already purchased those games on-line, through Nintendo's storefront. You've got to have an account or a credit card on file or something. Why not just use that information to authenticate and download the games to new hardware?

      It's simple enough to do... It isn't some technical hurdle that Nintendo just can't get over...

      The basic problem is that if they let you re-download your games, you don't have to buy new ones.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    4. Re:Bad Policy by shoemilk · · Score: 2, Interesting

      I had no problems when I sent my Wii in for repairs and they replaced it with a new system. When I connected the new Wii they replaced my old one with to the net, I could easily redownload all the games I had previously bought. Hell, it even took me a year to do that because I was internetless at home for two years.

      This was Nintendo Japan, however, and no country beats Japan for customer service.

    5. Re:Bad Policy by mzs · · Score: 2, Interesting

      I have bought 2 Wiis, requiring a total of 4 repairs. I have to say that Nintendo was one of the easiest companies to deal with. One repair was out of warranty. The price was very reasonable, at the time a new Wii cost $250 and the repair was $90. I simply sent them the broken Wii and they sent back a new one. All the downloaded stuff was copied over. I have never had to pay any shipping directly, it was always free in warranty and included in the repair price when not. It has never taken more than 10 days for the turn-around.

      In fact the DRM is not ideal. It would be nice to be able to redownload when you buy a new Wii. You can send them two Wiis and they will do it for you, so it is not impossible. But at least when their support was based near Seattle they were incredibly nice. I had one Wii break, I sent it in for repair and then they sent me a replacement. Then after a couple of hours that one broke. The person on the phone was very sympathetic. They arranged a this setup:

      They expressed a new Wii to me. I had one 2 days later.
      In that box I returned the broken Wii, that took about 4 days.
      Then when they had it I called back, they added back the Wii Points and I was able to redownload the games that I had before.

      So I had a working Wii in 2 days, and a week later I had all my downloaded VC titles again. From dealing with many companies over the years, this was handled very well. You might wish that there was no DRM, but I wish I had a pony for my daughter. The compromise was pretty decent.

    6. Re:Bad Policy by radish · · Score: 2, Informative

      Well Microsoft have managed to figure it out. You can use their website to transfer DLC licenses from one machine to another, I assume it just invalidates the original licenses and pushes that invalidation down to the old console next time it connects but I don't know for sure. Works fine though, I've done it a couple of times.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  2. Re:Good business? by Anonymous Coward · · Score: 5, Insightful

    Well if it hurts their user base enough that they stop buying Nintendo's products, then it will certainly hurt Nintendo. DRM on things like DVDs has been in the realm of "who cares" because most non-pirates usually don't have any practical problems with it, and pirates (and people who want to legitimately copy/recode the disks) have been able to break it relatively easily. When the problem starts to affect the majority of users, it changes from a theoretical problem that "complainers" bitch about to an actual problem that normal users will get pissed about. That's when the company will start to be seriously hurt.

    You can talk about the "Slippery Slope" all you want, but the reason that Apple's DRM has been reasonably successful is that it doesn't annoy the majority of its users. The 5PC limit is high enough that most people don't notice it, and you can even reset those 5 PCs every so often to make up for old PCs you forgot to deactivate, etc.

  3. Backups on the DSi by Mornedhel · · Score: 4, Informative

    The not so funny thing is, you can back up your downloaded DSiWare games to the SD slot, but you can't restore them to just any DSi, they're tied to the one you downloaded them from.

    About the only use I can see for this is if you have bought a lot of DSiWare and want to free some of the internal storage. Even then, since you can re-download them as many times as you want (still on the same console), it's not very useful.

    --
    This /.-related sig is a stub. You can help Mornedhel by expanding it.
  4. Digital Distribution is the wave of the future... by Anonymous Coward · · Score: 5, Insightful

    And this is why I'm stuck in the past. As long as the corporations control the data, I'm not going to buy it. I still buy all my crap on disc so that if my hardware fails, or the corporation suddenly decides to be a dick and disable some of it due to "losing the rights to distribute" or whatever on some stupid song embedded in it, I don't have to worry about it being taken away. If it's only available via digital distribution, then I guess I'm not the target audience, no matter how much of a gamer I am.

    I'm also never going to pay for the "privilege" of playing online. XBox Live can fuck right off, and EA's premium pass bullshit means I won't ever be buying any of their games again. I'm not just talking about their premium pass titles, either. I'm talking about all of it. I won't support their fight against the used games market in any way whatsoever.

    I've even sworn off of Blizzard with their announcement that they're killing LAN play on the sequels to the games that practically MADE LANs proliferate. I'm not going to say that the original StarCraft and Diablo games singlehandedly made LANs popular, but they sure as hell helped, and they were so supportive of it that they'd let you install spawns on your friends' computers so they could play too. Now that Blizzard is ALREADY filthy rich, they're just getting greedier? Fuck that.

    Yeah, I guess I'm a curmudgeon. But dammit, I've got a gaming PC, an NES, SNES, Genesis, Sega CD, Sega Saturn, Playstation, Playstation 2, GameCube, Wii, GBA, DS, and PSP. If the current crop of systems/companies piss me off enough, I'll just give them all the middle finger and go back and find the games I missed, or find some indie titles on PC that interest me.

    If everyone else who gave a damn did the same thing, maybe it'd make enough of a dent in the bottom line for the companies to notice.

  5. Wii stores downloads locally? by Dwedit · · Score: 2, Interesting

    I've heard that the Wii may store information about which games you have purchased locally, on the Wii itself. Pirates have reported that after installing pirated games, they did not need to pay to get a free re-download from the Wii Shop Channel.

    I have not confirmed any of this though.

    1. Re:Wii stores downloads locally? by noidentity · · Score: 3, Funny

      Pirates have reported that after installing pirated games, they did not need to pay to get a free re-download from the Wii Shop Channel.

      obligatory bash quote

  6. Link accounts by Anonymous Coward · · Score: 2, Informative

    Just link your shop account with your Nintendo.com account and you can re download anything. Simple as that. It's an ounce of prevention. NEXT.

  7. Re:WTF by theeddie55 · · Score: 5, Funny

    unless you're over 120 years olds, which i doubt, you weren't around for nintendo's inception.

  8. Re:Digital Distribution is the wave of the future. by Ragnarok89 · · Score: 2, Informative

    I couldn't have said it better myself. That's why the most recent games I play are almost a decade old. I can play them when, how, and where I want. Period. No way in hell am I going to pay some company to tell me how I can play their game.

  9. Re:Digital Distribution is the wave of the future. by geminidomino · · Score: 2, Interesting

    Well put, mate. I've come to the same decision myself.

    It seems like every day another company is showing up on my "No Buy" list, but you know what? Who cares? Just like you, I've got a gaming PC and consoles going all the way back to Pre-NES. Just on the PSX and PS2, I've got over 300 games I could replay.

  10. Re:This is why I will never own a console by radish · · Score: 2, Informative

    Microsoft bans people if they think their console is modded

    No, Microsoft bans _consoles_ which are modded, not users. Those consoles can still be used offline and you can still login to a new console with your account and play online. Modded consoles are often used by people to cheat at games (and thus spoil the experience for other players). IMHO it's perfectly reasonable for them to prevent you from spoiling the service which other people pay for, and as someone who doesn't mod his console I welcome their attempts to limit cheating which have ruined so many online PC games.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"