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Earthlink Announces It Must Honor Comcast Cap

LostCluster writes "For those in Comcast territory, a popular way to get around Comcast's 250 GB monthly cap was to sign up for EarthLink Powered by Comcast Service, where there was no cap. Forget about that.... Earthlink just posted an FAQ explaining that Comcast will enforce the cap against Earthlink customers starting July 1."

50 of 306 comments (clear)

  1. Perspective by Andy+Smith · · Score: 4, Insightful

    To offer some perspective, here in the UK we have monthly limits that are most commonly in the 15-30Gb range, with a premium limit of 50Gb being offered by a minority of service providers.

    1. Re:Perspective by jbuk · · Score: 4, Insightful

      up until this year, my Orange ADSL2 connection had a supposed cap of 2GB. Thankfully, it wasn't enforced as far as I could tell.

    2. Re:Perspective by Beelzebud · · Score: 5, Insightful

      I'm not sure what different perspective I'm supposed to take from your statement. That we should accept crappy limits because the UK does?

    3. Re:Perspective by Anonymous Coward · · Score: 5, Funny

      I'm not sure what different perspective I'm supposed to take from your statement. That we should accept crappy limits because the UK does?

      Yes. Because if it is good enough for England it is good enough for you in whatever backwards, uncivilized non-England country your cave is in.

    4. Re:Perspective by Beelzebud · · Score: 3, Insightful

      You insensitive clod! I live in a hovel, not a cave!

    5. Re:Perspective by fluch · · Score: 3, Interesting

      I disagree. I enjoy (here in the UK) unlimited internet usage at a monthly price of less than 14£ (on top of the compulsory phone line rental). And my ISP is far from being local only.

    6. Re:Perspective by nurb432 · · Score: 4, Insightful

      2gb/mo wouldn't even handle my email these days with all the uncontrolled spam, let alone being bombarded by all the advertisements on almost every web page in existence.. If the limit here was that low i wouldn't even bother getting service.

      --
      ---- Booth was a patriot ----
    7. Re:Perspective by mlts · · Score: 2, Funny

      2GB a month wouldn't handle my software updates, even if I used WSUS. Recently, my Mac slurped up a 300MB update, my Windows machines with their apps required a sizable amount of updates, my CentOS machine grabbed a large amount of updates. This alone would fill up a 2GB/month connection.

    8. Re:Perspective by PsyciatricHelp · · Score: 3, Interesting

      I just downloaded 22 GB of games off Steam and Bliz in less than 2 days re downloading my game s after a system reload.

    9. Re:Perspective by Shaltenn · · Score: 4, Interesting

      The answer is therefore to either: Stop selling the same speeds or upgrade your damn lines. I would rather have a 5mbps connection with no cap that I could utilize fully the entire time than a 30mbps connection with a 250 gb cap and other limitations.

      --
      If you were offended by anything I said... No, I'm not sorry. Please lighten up.
    10. Re:Perspective by BlueStrat · · Score: 2, Informative

      ...a massively high data cap, such as a quarter of a terabyte per month?

      That depends on who is doing the defining of "massively high" and for how long into the future we're talking, doesn't it?

      As many have already mentioned in other posts, 250GB/mo isn't that much these days even without p2p, and I sure don't see that trend reversing or even slowing. I wonder how "cloud computing" and bandwidth caps will work out?

      Strat

      --
      Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
    11. Re:Perspective by PhunkySchtuff · · Score: 3, Interesting

      I'd say, at present, that 250GB is a pretty hugely high data cap for a home user.

      At 4GB per movie, this is 2 movies per day. I'd love to have the time to watch that many movies, and I'd love for there to be that many movies worth watching.

      At 6MB per MP3, this is over 40 thousand tracks per month. There aren't enough hours in the day to listen to this much music.

      It's an essentially unlimited amount of web browsing, even if you're watching YouTube 24 hours a day.

      It's my favourite Linux distro, 60 times over. They don't update it this frequently.

      It's all the software updates that the many computers in my house could possibly download, with this maybe using up 1%

      What else, if not p2p downloads of movies and large software installers, are you burning through 250GB a month with? I am genuinely curious, maybe there's something out there on the internet I'm missing out on!

    12. Re:Perspective by adolf · · Score: 4, Insightful

      You must live alone. That's OK; it's Slashdot. At least you're out of Mom's basement.

      At my house, folks watch movies. The boy might be watching something on Netflix in HD, my brother in law might be watching something on tvshack.com, while my daughter is digging on something on Hulu, my wife is downloading a WoW update, and I'm pulling down a few torrents.

      Every day.

      250GB/mo ain't gonna cut it.

    13. Re:Perspective by Andy+Smith · · Score: 2, Informative

      "good enough for England"

      I said UK. England is just one of four countries in the UK, and it's not the one that I live in.

      UK != England as USA != California :-)

    14. Re:Perspective by AK+Marc · · Score: 2, Insightful

      Either "really trying" or "not trying at all." Just have three people that turn on their favorite stream, and leave it on 24 hours a day. And poof, there goes your cap. No one says you have to be there listening. After all, that's how some people treat regular radio...

    15. Re:Perspective by Rising+Ape · · Score: 2, Informative

      Not always. My O2 connection is unlimited, for example. It's usually the BT resellers that have the low limits.

      Even so, I probably average about 25 GB/month. I don't know what people are doing to go over 250.

    16. Re:Perspective by mwvdlee · · Score: 2, Funny

      Your comparison to the USA is perhaps closer to the truth than you'd like.
      California isn't a country.
      England isn't a country either.
      Neither is a sovereign state.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    17. Re:Perspective by rtb61 · · Score: 5, Insightful

      To ensure it is all put in perspective and fit to reality. Downloads limits have absolutely nothing to ensure people can access the bandwidth they are paying for. It is just one huge lie in order to drive up prices via collusion between the major ISPs, the incumbent telecoms.

      For once and for all, bandwidth caps will have zero impact on the peak load times. Those peak load times are purely driven by people attempting to access chronically over sold bandwidth at the same time and have absolutely nothing to do with the total downloads over a month. Point of fact peak down loaders will download by far the bulk of their data in off peak times, simple logical common sense.

      The reason you internet connection turns to crap when you get home and try to use it, is because everybody else is trying to use it at the same time, total downloads over a month hand nothing to do with traffic congestion at peak times. Putting data limits in has much more to do with competitively crippling digital sales distribution companies. Want to sell your own music direct to your customers, well you not going to do it with out paying an ISP tax at anywhere between 20 and 100 percent ie either sell through the telecom and pay them or go out of business (it doesn't matter whether you get your customers to off peak or even try to torrent, the incumbents will kill your business by screwing over potential customers).

      Truth in bandwidth sales should be forced upon the ISP's, if you advertise bandwidth that is what you should be capable of providing at peak times and should not be based on maximum potential localised bandwidth no matter how it is crippled by the reality at regional, national and international levels.

      --
      Chaos - everything, everywhere, everywhen
    18. Re:Perspective by bbn · · Score: 2, Insightful

      The boy might be watching something on Netflix in HD

      Ok, say 1 GB

      my brother in law might be watching something on tvshack.com

      That will only be 250 MB

      while my daughter is digging on something on Hulu

      Also only 250 MB

      my wife is downloading a WoW update

      100 MB

      and I'm pulling down a few torrents

      Unspecified, but how many games can you "test" each day? How many movies do you need?
      But I will give you 2 GB daily average on torrenting until MPAA comes busting your ass.

      That adds up to 3.5 GB daily. Or 100 GB monthly.

      250GB/mo ain't gonna cut it.

      Yes it will.

      In my experience the only way to reach such high usage levels is by seeding torrents 24/7, and then you will reach it on your upload - not download.

    19. Re:Perspective by mysidia · · Score: 2, Insightful

      A Cable broadband provider imposing bandwidth caps to 'alleviate congestion' is like the DOT trying to fix traffic jams on roads, by lowering speed limits or raising gas prices.

      Yes... as if raising gas prices 50% or capping how much gas you can buy, will reduce congestion during morning rush hour.

  2. Re:Net neutrality at its best by LostCluster · · Score: 4, Insightful

    Nah... this was brought to us by the lack of US Congress imposing regulation on the wire providers.

  3. I'm hoping LTE/HSPA+/WiMax helps by mlts · · Score: 3, Interesting

    Sprint is rolling out 4G WiMax. Verizon and AT&T are going LTE. T-Mobile is going HSPA+.

    From what I see, these services have some latency problems, but for anything that isn't realtime such as gaming, these might be a suitable alternative to Comcast.

    Right now, 4G is not widespread but competition is heating up because of Sprint/Clear's rollout. I'm sure that other cellphone companies will be offering similar speeds.

    If it wasn't for the latency, perhaps these services may be a complete replacement for Comcast.

  4. FCC, do your damn job. by jythie · · Score: 5, Insightful

    Stories like this make me increasingly wish the FCC would, indeed, move broadband providers back under common carrier rules. Competition would do wonders here. Though I did find it amusing that their FAQ talked about how 40 HD movies would nearly hit the limit, which I think is a good example of how keeping alternative download services off their network is probably the big motivation here. I highly doubt they apply this cap if you buy Comcast brand movies on demand.

    1. Re:FCC, do your damn job. by LostCluster · · Score: 3, Interesting

      I've always thought that the wire/RF owners should be kept separate from the content owners for exact fear of this happening. Comcast would rather you get your TV delivered by their broadcast frequencies, so they provide good but not great Internet service. Look what AT&T and Verizon are doing without any content ownership.

  5. Bait And Switch by mindbrane · · Score: 2, Interesting

    I live in a metropolitan area with one cable provider and a dsl provider. A few years ago, short on cash, I discovered I could sign up for a six month special with the cable provider (1/2 price), then at the end of 6 months opt out before the full price kicked in. The telco offered a similar 1/2 price, 6 month deal with an opt out at the end of the 6 month period. The good part was both providers allowed me to sign up for another 1/2 price deal after I'd been off their service for 6 months. I played one off the other for about 18 months. It's a bit off topic in terms of bandwidth but if you're getting screwed by the big guys (and you are) you might see if you can play one provider off another in a similar fashion. just thought it might help anyone penny pinching.

    --
    ideopath @ play
  6. Couldn't they at least provide a meter? by e9th · · Score: 5, Informative

    According to TFA, they won't notify if you approach the limit, and the only way to find out your current usage is to call them. Now that's handy.

    1. Re:Couldn't they at least provide a meter? by DarkKnightRadick · · Score: 2, Insightful

      grkellm comes with a bandwidth meter.

      --
      "There is a way that seems right to a man, but its end is the way of death." Proverbs 16:25 (NKJV)
    2. Re:Couldn't they at least provide a meter? by Itninja · · Score: 4, Informative

      If you use Comcast (at least directly), you have a meter:
      https://customer.comcast.com/Secure/UsageMeterDetail.aspx
      Not sure if EL allows that though.

      --
      I judt got a nre Kinesis keybiartf so please excusr ant egregiou typos.
    3. Re:Couldn't they at least provide a meter? by koick · · Score: 2, Informative

      I logged in and didn't see the usage information, so I entered a chat with one of them. She informed me that if you don't see it on your User page that it's not available in your area. She said, "We have just launched the usage meter and we are doing our best to have this accessed by all users". I find this ironic since I live within the city limits of the sixth largest city in the US, and, get this, it's the HEADQUARTERS of Comcast.

  7. So? by harlows_monkeys · · Score: 4, Informative

    I just checked my Comcast usage. I practically live on the internet. Here's my usage:

    15 GB so far this month.

    17 GB for April

    22 GB for March

    15 GB for February

    On the list of things I'm going to spend the effort to care about, people who have trouble with a 250 GB cap is far enough down the list I'm afraid I'll never get around to it.

    1. Re:So? by TooMuchToDo · · Score: 2, Funny

      Awesome, thanks.

    2. Re:So? by TheRaven64 · · Score: 5, Insightful

      I take it that you don't watch much video or listen to Internet radio. 15GB means you only use 0.5GB/day. I get through almost that much just having a 128Kb/s Internet radio stream on for about 8 hours a day. Watching one show on iPlayer can use that much again - more for a film, and a lot more if I watch the HD streams. 250GB is still a lot more than I use, but your usage is very low for someone who practically lives on the Internet.

      --
      I am TheRaven on Soylent News
    3. Re:So? by Itninja · · Score: 2, Informative
      --
      I judt got a nre Kinesis keybiartf so please excusr ant egregiou typos.
    4. Re:So? by twidarkling · · Score: 2, Informative

      And I just downloaded 6 GB today alone. All video files from independent producers. I could download a hell of a lot more, too. It's not difficult to blow past a 120 GB limit legitimately, especially if you do something like netflix on demand. Hell, if I had netflix-on-demand, I'd probably blow past 250 GB without trying, and still have 2 weeks left in the month.

      --
      Canada: The US's more awesome sibling.
    5. Re:So? by jtownatpunk.net · · Score: 5, Insightful

      Today, it's the 250 giggers. Tomorrow, 200. They will ALWAYS try to reduce the impact of the most prolific users. If they manage to get 99.9% of their customers under 250 gigs, they'll drop the limit to 200 gigs. Then 150. Then 100.

      Meanwhile, maybe you start streaming HD movies from Netflix and watch your favorite TV shows on Hulu instead of paying $15/month for your DVR. Your 15-22 gigs a month starts going up. Eventually, your increased usage will meet their decreased level of acceptable use. Next thing you know, we'll be like Australia or England.

    6. Re:So? by Charliemopps · · Score: 4, Informative

      A 250GB cap that will NEVER EVER get raised. It seems like a lot now but I can still remember buying a 90 MEGA byte hard drive for hundreds of dollars and being astonished by it's size. I copied ever disc I owned to it and declared I'd never need another drive. Comcasts limit is there for one very nasty reason. Soon we will stream HD strait to your home. This is a cap that will prevent you from watching that stream. That's why its there. To prevent you from having choice. They want to retain their monopoly.

    7. Re:So? by tabrisnet · · Score: 2, Informative

      Just this [calendar] month, my flatmate and I have the following stats:

          - Roku: # me, Netflix & Amazon VoD
                          in: 46.67GB 46667040679
                          out: 373.73MB 373734958
          - skuld: # flatmate. anime, Netflix & iTunes
                          in: 43.16GB 43164082021
                          out: 1.61GB 1613538080
          - mimir: # both, mostly me this month. Linux ISOs & anime
                          in: 29.17GB 29172312574
                          out: 549.06MB 549057857
          - total: # other stuff is included in this, I wanted to only highlight the biggest numbers.
                  in: 131.38GB 131377255738
                  out: 10.67GB 10672545785

      And we've done more, mostly a lot more Netflix. the Roku can only download legal content, and 100GB isn't _hard_. I could put on another 30G this weekend (3 day weekend).

  8. Re:250 gb is a shit ton of data though.... by rolfwind · · Score: 2, Informative

    Then you had jackshit for bandwidth. My math might be off, but 250GB 24/7 per month is like a constant 100 kb/s.

  9. Re:250 gb is a shit ton of data though.... by the_humeister · · Score: 2, Funny

    My connection is 150 kB/s on AT&T DSL. Honestly, I don't even need anything that fast. That was the slowest and cheapest thing I could get.

  10. In a related development... by LostCluster · · Score: 4, Insightful

    MSDN today sent me an e-mail asking if they can stop sending me DVD shipments because it's all available online. Sorry, not while I'm subject to this. :)

  11. Just Get Business by Omniscientist · · Score: 4, Insightful

    After discovering a local ISP wasn't able to service my apartment appropriately, I ended up getting Comcast Business class. You get a lot for a pittance of additional cost (~$20 / month more than residential around here).

    One thing that's very different is the support. The support is phenomenally better. You call the phone number, and in seconds a knowledgeable person who is able to speak English well will get on the line (never had to be transferred to someone useful) 24/7. Other than better support, I get two static IP's with the package, and I believe that the business service has no monthly cap. Additionally, and unlike the residential service (where your monthly bill can get jacked up for no good reason) the rates I pay are contractually locked.

    So (at least in my area) if you get residential, you're pretty much a sucker.

  12. Bandwidth is too expensive by lucm · · Score: 2, Funny

    Maybe archive.org should start to offer its content on tape backup sent with Fedex. Might end up cheaper than my ISP.

    I can picture the ads: "Weekly internet: 7$, delivered with a smile".

    --
    lucm, indeed.
  13. Re:Further perspective by Mad+Merlin · · Score: 2, Insightful

    Further further perspective... T1 is slow! They only run at ~1.4 Mbit/s.

  14. Re:I transfer 200gb a week... by iamhassi · · Score: 2, Informative

    "Which was purchased by Comcast after they went bankrupt."

    -1, Inaccurate

    No, Charter Communications was not bought by Comcast

    --
    my karma will be here long after I'm gone
  15. Re:do what you will. by Jaime2 · · Score: 2, Insightful

    Yea, the ISPs in the US are providing all the bandwidth they can for the money collected. That's why we are #1 in the world for broadband penetration... oh, wait.

  16. Business Class by DigiShaman · · Score: 2, Insightful

    Aside from whether it's right or wrong that a 250GB cap even exists; if you really need to move that much data in a month, perhaps you should consider a business class account. Still cheaper than a shitty T1.

    --
    Life is not for the lazy.
  17. Just Cough Up Another $40 by IonOtter · · Score: 5, Interesting

    A friend of mine just signed up with Comcast at his new apartment? I warned him that Comcast has the WORST reputation in the US, but he just shrugged.

    He pays for business access, rather than private home access. It's another $40 per month, but there's higher bandwidth, servers are allowed, no traffic shaping, no throttling of Bittorrent protocols, and best of all, NO CAP.

    His theory-and it seems to hold-is that if you're going to cough up the dosh for a business account, then you know what you're getting into with such things, so they don't care if the RIAA/MPAA shows up at your door.

    I suppose, but I think it's just the extra $40 that turns their head.

    --
    [End Of Line]
    1. Re:Just Cough Up Another $40 by wmbetts · · Score: 2, Insightful

      Which is complete BS. He shouldn't have to buy business class access to receive what they advertise.

      If I buy ad space on a website and the ad directs people to a website that tells them they can loose an unlimited amount of weight in 1 month the FTC would be all over me, but for some reason it's okay for ISPs to say you have unlimited bandwidth. You can say "oh the fine print they sign says so". Well the FTC recently cracked down on all the diet rebills that were going crazy and are now prosecuting people. They told people about the price just like ISPs do, in fine print. While I'm happy the FTC is cracking down on those people they should also attack the ISPs that fraudulently sell unlimited internet access.

      --
      "Ubuntu" -- an African word, meaning "Slackware is too hard for me". - stolen from Dan C alt.os.linux.slackware
  18. Jump on the Green movement bandwagon by microbee · · Score: 2, Interesting

    All of you need to go green by not using so much bandwidth!

  19. Re:I transfer 200gb a week... by Anonymous Coward · · Score: 2, Insightful

    To add some perspective, here in the US I transfer ~200gb a week, and since April 28th just one of the three always-on PCs transferred a upload/download combined 602gb. That's the media server, which transcodes video delivered from Hulu and Netflix through PlayON so it's viewable on the TV through a XBMC. I cancelled my TV service nearly 3 years ago and have been relying on downloaded and streaming media ever since.

    So you're effectively using Hulu to create your own personal TV service, sucking up packet bandwith for content that the cable provider offers by multicast. This strikes me as one of the major "abuses" that Comcast is trying to discourage by capping usage. 200 GB is about 30 full length, HD movies. Assuming you don't actually watch 60 hours of TV-over-internet each week, your media server is downloading, transcoding, and discarding a lot of stuff.

    It's not your responsibility to see that the cable company makes money off you. You have every right to get as much value as you can within the terms of your service contract, and if that contract lets you consume 2.5 TB/month of traffic, then good for you. Your neighbors may hate you for consuming 95% of the neighborhood bandwidth, but good for you, anyway. Likewise, you shouldn't be surprised if the provider recognizes that they're losing money and changes the terms of the contract so they can stay in business. If the terms Comcast is making Earthlink enforce are really onerous to people, they'll find another provider and Comcast will go back to losing money and will revise their ToS again, in hopes of maximizing their profit.