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Man Emails AT&T's CEO, Gets Threatened With C&D Order
An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist." As Engadget notes (as does the complaining customer's updated page), AT&T did at least offer an apology for the threat of legal action, which the company says was unauthorized.
Problem with all this was that BP outsourced the drilling to a subcontractor, this is a thing which is not really often mentioned in the news, so theoretically BP did not fuck it up but the subcontractor which was specialized on drilling. Not that I want to defend BP here, but this is a thing which should be mentioned more often.