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Man Emails AT&T's CEO, Gets Threatened With C&D Order

An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist." As Engadget notes (as does the complaining customer's updated page), AT&T did at least offer an apology for the threat of legal action, which the company says was unauthorized.

9 of 306 comments (clear)

  1. In related news... by Sepultura · · Score: 5, Funny

    Steve Jobs says, "You can do that?"

    1. Re:In related news... by MindlessAutomata · · Score: 2, Funny

      *waves hand* This is not the CHANGE you're looking for.

  2. Re:Having to choose between AT&T and Comcast by Foobar+of+Borg · · Score: 2, Funny

    yes

  3. Re:Flash... by Kitkoan · · Score: 3, Funny

    [Flash 9 is required to listen to audio.]14,323 plays

    Grrrrrrrrrrrr

    AT&T doesn't want it's iPhone and iPad users from hearing that message.

    --
    Attention... all grammer nazi"s! Is they're anything; wrong with: my post,
  4. Re:Having to choose between AT&T and Comcast by drachenstern · · Score: 2, Funny

    No, you die!

    I choose cancer...

    --
    2^3 * 31 * 647
  5. Actually, the fluffy bunnies, rainbows by ClosedSource · · Score: 2, Funny

    and unicorns got blown away in the wind. They just don't make straw objects like they used to.

  6. Re:Having to choose between AT&T and Comcast by Cylix · · Score: 2, Funny

    I remember quite clearly that congress said the FTC cannot regulate cable companies because consumers have a choice.

    So, clearly you not correct and you have a choice!

    Congress told me so :P

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  7. Re:Having to choose between AT&T and Comcast by erroneus · · Score: 2, Funny

    It's comments like the one above that convinces me that Comcast is doing more than just port blocking to the packets flowing through their network. Instead of the expected complaints, they inserted a commercial advertisement!

  8. Re:Having to choose between AT&T and Comcast by fishexe · · Score: 2, Funny

    Or if you live in an area like me, it's Comcast cable, or nothing else. There is no choice.

    Not true. There's always suicide.

    "Thank you for choosing Comcast over death! Please hold while we find someone to torment you into regretting your choice..."

    --
    "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009