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Man Emails AT&T's CEO, Gets Threatened With C&D Order
An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist." As Engadget notes (as does the complaining customer's updated page), AT&T did at least offer an apology for the threat of legal action, which the company says was unauthorized.
is like trying to decide whether you'd prefer to have cancer or AIDS.
Fuck AT&T. Go Android.
Bottom line is you can't do anything all you can do is if you don't like they way they run business is to cancel your service with them. America is for the corporations now after all they paid for it.
I continue to fail to see how it is "bait & switch" when a company decides to stop offering one plan, after several years, and change to offering a different pricing plan that it thinks will better meet its and its consumers needs. No contract you ever signed with them guaranteed that you would ALWAYS be able to buy unlimited access at $30. They never guaranteed that unlimited access at $30 would be available forever. Me, I've been using my iPhone pretty extensively for almost 2 years now, and I've run up a grand total of 3.8 GB. That's 2GB a year for me, and AT&T's service will now be $5 per month less and give me 2GB per month. I'm coming out ahead of the game here. I'm glad AT&T has decided to change their plan to charge me less for the same amount of service that I am actually consuming now. AND they've announced this change just before release of the new iPhone version. That's the exact opposite of bait & switch. "Hey, folks, before you sign a new 2 year contract to get the new iPhone, we're telling you about this new service terms that you'll be signing up for, so you can make an informed decision." That's truth-in-advertising, not bait & switch.
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Grrrrrrrrrrrr
locked out of this slashdot account for 10+ years... Im back
It worries me slightly that someone would send out a letter threatening legal action without even considering whether or not they had the authority to do that.
Every day I try to be a little more cynical, but I can't keep up.
Funny may not give karma, but +5 Informative never made anyone snort coffee out their nose.
this is the company to which you are going to entrust control of your internet. enjoy.
Read radical news here
Seems more and more like the country is being run by Emperor Palpatine, Darth Vader with Grand Moff Tarkin tightening his grip.
These elitist assholes need to be slapped upside the head with the constitution, and the bozos on the grand jury that handed down the indictment need full frontal lobotomies. I guess I should be waiting for a knock on the door for the previous statement...
I still cannot find the droids I am looking for...
That's right. How DARE the unwashed masses try to contact a clearly superior human being. The aristocracy should be protected from such riff-raff. Don't you people understand that certain people are just better than others and should not be even looked at--let alone have their judgment questioned--by a "commoner".
"Dear Mr. Tony Hayward, we, the collective fishermen from the Gulf Coast would like to apologize for taking your life away from you. We realize that you, as a CEO of British Petroleum, have had a hard time what with all these US politicians, sportsmen, fishermen, tourists, vertebrates and invertebrates being a little miffed that your company continues to vomit well in excess of 5,000 barrels a day of poisonous hydrocarbons. You, as a CEO, shouldn't have to surrender your golf game or your wife's Sunday tea just because your company and its subcontractors are poisoning the living shit out of the one of the most economically important strips of water in North America. Please except our humble apologies.
Signed - the people, animals and single-celled life you're wiping out."
The world's burning. Moped Jesus spotted on I50. Details at 11.
Why is this filed under Apple?
It goes like this: Although the story has nothing at all to do with Apple, one of the Slashdot editors decided it would get more page views from both Apple fanboys and haters if it was posted as if it did.
It's all about page hits, my friend, all about page hits.
This ain't rocket surgery.
The phones were leased, not free. You didn't own it at all. That's why they were built like brick shithouses and only changed design a couple times in a century.
Sent from my PDP-11
I was just in eastern TN last weekend and saw a bumper sticker on a traffic light box that read, "Secession before socialism." I'm glad that the FBI is checking up on these things, because I have no desire to see any assassinations in this country.
Wow, the nerve of that person to exercise his 1st amendment rights by having a bumper sticker that you might not agree with. Pray tell, what does such a bumper sticker have to do with assassinations?
I'm also tired of hearing of people espousing sedition.
This country was founded on sedition.
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
This country was founded on sedition.
Aren't most of them?
Literalism isn't a form of humor, it's you being irritating.
I would take what defendant claims with a grain of salt here.
I would want to see the email contents before getting outraged.
From your FA
'He's particularly alarmed because he's already got a criminal record: In 1995, he and his girlfriend pleaded guilty to 35 burglaries in Bucks County, Pa. The Philadelphia Daily News dubbed them "Bonnie & Clyde": "Their last embrace came in their Northeast Philadelphia apartment. Cops with a warrant did some breaking in of their own and caught the couple, well, coupling -- surrounded by half the booty they'd burgled." '
a complaint about AT&T's new data rates. Nothing crazy about either of those.
Was it just a complaint? If so, why hasn't he posted it? Or was it a bunch of swears, insults, and threats, like we've come to expect from most anonymous people on the internet?
It's a bit tough to claim the high, noble road when you're hiding your actions.
Where in that text do you see something that says AT&T can not tell you to stop being a jerk to their CEO. Where in there does it say that Slashdot is required to keep your post showing, where does it say that you are allowed to yell fire in a crowded theater.
All it says is that CONGRESS can not pass laws that abridge your right to speech. If you are talking poorly in my house - I have every right to ask you to leave.
Next
I have mod points and I am not afraid to use them
Let's just call them the "fuck you on even days party" and the "fuck you on odd days party". They can trade names every four years.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"