HSBC Bank Sends Activated Debit Cards Through Mail

Knowzy writes "At least two divisions at HSBC Bank apparently failed card issuing 101 and are mailing out debit cards pre-activated. Because they are debit cards, fraudulent transactions come directly out of a victim's checking account. A similar report from 2004 suggests this issue is longstanding and widespread. When confronted with the evidence, HSBC would not commit to fixing this issue, preferring instead to offer vague statements like, 'Through our systems and analytics, we focus on the greatest and most active threats in an effort to avoid negatively impacting customer experience.'"

Comments

Re:tell em how you feel...

[girlintraining]

quote"A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one."

Substitute recall for "policy change".