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Hands On With the BlackBerry Torch 9800

adeelarshad82 writes "Research in Motion announced the company's first slider-style BlackBerry, the Torch 9800, which is also the first BlackBerry with both a touch screen and hard keyboard, and the first device to run the new OS 6. The Torch feels and looks very much like a BlackBerry, with the proper BlackBerry Bold-style arrangements of plastic, metal, and glass; there are also BlackBerry fonts on the keys and the now-standard BlackBerry trackpad. The Torch's 3.2-inch, 360-by-480 screen is a standard capacitive LCD touch screen. The screen is bright and sharp, but it's obviously behind the competition in terms of resolution. The Torch has a 5-megapixel camera with VGA video recording, Bluetooth 2.1, 512 MB of program memory, 4 GB of built-in storage, and 802.11n Wi-Fi. The Torch has the same 624-MHz Marvell processor as the existing BlackBerry Bold. The new BlackBerry 6 OS adds touch to the interface mix. RIM appears to have totally rewritten its media apps. There's a new Desktop Manager coming with BlackBerry 6, and a Social Feeds app that combines Twitter, Facebook, and various instant messaging conversations."

126 comments

  1. Meh by Pojut · · Score: 0

    The hardware looks decent (except for that low-res screen...wtf?), but I'm not entirely sold on the new OS revision.

    Disclosure: I've never been much a fan of Blackberry OS.

    1. Re:Meh by Orange+Crush · · Score: 2, Insightful

      Internals are a bit disappointing. Why are they only putting a 624Mhz processor in their new flagship device? HTC, Apple, Moto & Samsung are all using 1ghz ARM variants in their flagship phones--with higher speeds and dual core phones on the near horizon.

    2. Re:Meh by Low+Ranked+Craig · · Score: 2, Insightful

      Meh for the average user, true. Nice to see RiM focusing back on business users without trying to introduce an "iPhone killer".

      --
      I still cannot find the droids I am looking for...
    3. Re:Meh by poetmatt · · Score: 1

      360x480 is lower than phones from 2+ years ago. I guess it's a start?

    4. Re:Meh by AvitarX · · Score: 1

      I bet that's why a blackberry can last with heavy usage much better than the others.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    5. Re:Meh by moosesocks · · Score: 2, Insightful

      Meh for the average user, true. Nice to see RiM focusing back on business users without trying to introduce an "iPhone killer".

      And how are they focusing on businesses moreso than they already do? It looks like they're missing the forest for the trees by rushing to include every new buzzword-laden technology (Social Feeds! Instant messaging! Facebook!) without actually understanding the underlying themes and trends. To me, that seems like the antithesis of "focusing on business users."

      Also, why is it that businesses cannot benefit from the (considerably superior) graphical, processing, and multitouch capabilities of the current crop of Android and iOS devices?

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
    6. Re:Meh by atamido · · Score: 1

      No, BB simply has a much more efficient push email system than ActiveSync, or polling every 15 minutes.

    7. Re:Meh by Qwavel · · Score: 1

      > Also, why is it that businesses cannot benefit from the (considerably superior) graphical, processing, and multitouch capabilities of the current crop of Android and iOS devices?

      Cost.

      When you look at all the high-end phones being sold you sometimes get the idea that cost doesn't matter anymore. And for many consumers that is true, but businesses are less likely to want to pay for expensive capabilities that aren't needed.

    8. Re:Meh by victorhooi · · Score: 1

      heya,

      Blackberry devices aren't that much cheaper.

      For example, in my work here in Australia, I was told that our BB 9700 handsets were around $740, even after all the carrier discounts from Telstra (we're a very-large IB).

      For that sort of money, you can nearly get a iPhone 4, or a Android phone.

      For my personal phone, I have a Nexus One, and apart from the lack of a tactile keyboard, it's much nicer to the BB 9700 handset I use. The only drawback is the battery life, which is obviously lower, due to the large screen size. Still, for an office warrior, it's a small price to pay.

      Also, RIM has a history of using annoying tricks to try and get you locked into their infrastructure. And simple things, which would normally work fine over say, Wifi, or a normal mobile plan are specifically locked out, simply to try to drive more sales of their other services. Even things like Gmail, Google Maps, MSN, Skype etc. are prevented from using Wifi (the phone has in-built Wifi), simple to drive more BIS/BES sales.

      http://www.blackberryforums.com/wifi-hotzone/100809-will-google-maps-work-over-wifi.html

      I think their devices are nifty, but their OS is still in the dark ages (6.0 doesn't look to change that), and they're not happy with just selling you very expensive smart-phones, they lock them down to force you to cough up more for "special" services (oftentimes just data through their circuits).

      Cheers,
      Victor

    9. Re:Meh by PsychoSlashDot · · Score: 3, Insightful

      Internals are a bit disappointing. Why are they only putting a 624Mhz processor in their new flagship device? HTC, Apple, Moto & Samsung are all using 1ghz ARM variants in their flagship phones--with higher speeds and dual core phones on the near horizon.

      Get this... if you don`t spend all your processing time making animated zooming window borders and other GUI frills, you don`t NEED an insane processor. What does a cell phone need to do?

      Make calls... doesn`t need much processing power.
      Look up contacts. Make appointments. Access memos... doesn`t need much processing power.
      Take pictures. Display low-res video. Encode and decode music... doesn`t need much processing power.

      If your phone seems slow, it`s because it`s full of glitzy crap. My Bold 9700 does everything I ask it to do, immediately. It doesn`t lag. It isn`t slow. It doesn`t - in a nutshell - need a faster processor.

      --
      "Oh no... he found the .sig setting."
    10. Re:Meh by Targon · · Score: 1

      On the flip side, the new Blackberry devices are fairly small, and if you compare prices, why get a Blackberry at this point? E-mail is handled well by most of the new smartphones out there, giving the edge to Blackberry ONLY when it comes to the corporate stuff(exchange servers and such). Give it another few years and Blackberry won't have ANY advantage when it comes to e-mail, so what will RIM do then?

      RIM is really following in the footsteps of Palm.

      Palm had a huge advantage, but sticking with an ancient OS made their devices seem slow and clunky.

      Palm comes up with a new device with a new OS, but with a relatively small screen. The difference between what Blackberry and Palm have done is that WebOS is a VERY good OS compared to the new OS from Blackberry, which isn't nearly as good as what Palm came up with.

      So, here's the question looking forward: Will HP/Palm release a higher end device with a larger screen before RIM does?

      When you can get a Palm Pre Plus with two year contract for $50, what makes that so bad when RIM charges more and does less(even fewer apps than WebOS has)? Keep in mind that the Palm Pre and Pre Plus can be overclocked to 1GHz easily, so lag is a non-issue there as well.

    11. Re:Meh by Anonymous Coward · · Score: 0

      Not it doesn't have a more efficient push email.

      It is the only solution that I know of that actually has push mail. :

      Activesync and other solutions are, technically, based on pulling you're mail.

      If you do this continuously it seems like push mail, but actually it still isn't.

    12. Re:Meh by MrCrassic · · Score: 1

      Well, considering that many will receive this phone from their company, they probably won't use those features since they'll be blocked by policy (damn near impossible to circumvent...and not worth losing a job over anyway). I think they still make business users a priority (whatever they do, they don't mess with email and such), while trying to appease the general crowd at the same time (think of it like Windows use in the home; hard to reason why so many people use it, until one realizes that many people have to use it all day at work).

      I had the Bold 9700 for a few weeks and was just as unimpressed as I was when RIM released the 8800. The keyboard felt compressed and the trackball was a bit annoying. I really like the clickwheel and feel that even to this day, the OS was designed around it. Blackberry devices are great for business functions, but doing anything else is better on an Android device or on the iPhone.

    13. Re:Meh by Beat+The+Odds · · Score: 1

      It's also flipping all your damned apostrophes around!!!

    14. Re:Meh by EXrider · · Score: 1

      My Pearl 8220 needs a faster processor. I can type faster than this damn thing can display the characters; which is highly frustrating when you try to use they sym key to insert punctuation and the damn symbol palette pops up three fucking characters later.

      Apparently SureType needs more processing power.

      --
      grep -iw skynet /etc/services
    15. Re:Meh by PsychoSlashDot · · Score: 1

      As it happens, that was a weird language/location/regional mode that arbitrarily flipped on my workstation for no obvious reason. It wasn't anything to do with my Blackberry.

      --
      "Oh no... he found the .sig setting."
  2. Bad Apple by Spazntwich · · Score: 5, Funny

    How you like RIM, Jobs?

    1. Re:Bad Apple by oldspewey · · Score: 5, Funny

      I once had a recruiter contact me about a position at Research in Motion. For the next 2-3 days as we corresponded back and forth, I kept receiving emails titled "re: Rim Job" "re: re: Rim Job" "re: re: re: Rim Job".

      I suppose I'm lucky they weren't all immediately filtered as spam.

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    2. Re:Bad Apple by Anonymous Coward · · Score: 0

      What the hell is a rimjob?

    3. Re:Bad Apple by Yvan256 · · Score: 4, Funny

      A job at Research in Motion.

    4. Re:Bad Apple by Anonymous Coward · · Score: 0

      Trust me, as an employee, the RIM job jokes never stop, and get old very quickly.

    5. Re:Bad Apple by Anonymous Coward · · Score: 0
    6. Re:Bad Apple by Mr.+DOS · · Score: 3, Interesting

      The best part? Their careers site is rim.jobs.

    7. Re:Bad Apple by Anonymous Coward · · Score: 0

      Wow, you found that lickety split.

    8. Re:Bad Apple by damien_kane · · Score: 1

      Trust me, as an employee, the RIM job jokes never stop, and get old very quickly.

      Be thankful that you're on the receiving end.
      It must be a million times worse for HR kids there, being the ones whose job is to literally give rim jobs to people.

    9. Re:Bad Apple by Anonymous Coward · · Score: 0

      it's what you do on /.

    10. Re:Bad Apple by Anonymous Coward · · Score: 0

      Full details can be found at http://www.lmgtfy.com/?q=rimjob

  3. Groundbreaking [2007]! by Anonymous Coward · · Score: 0

    Any reasons non business people would pick this over the current crop of Android devices or iPhones?

    1. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 0

      Any reasons non business people would pick this over the current crop of Android devices or iPhones?

      None, and vice-versa, too.

    2. Re:Groundbreaking [2007]! by oldspewey · · Score: 1

      I don't get this artificial distinction between "business" users and "non business" users.

      I carry a blackberry for business. But I explicitly chose a model that has MP3, WiFi, camera, and GPS because those features made it a whole lot more useful to me as a personal device.

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    3. Re:Groundbreaking [2007]! by qoncept · · Score: 2, Insightful

      They think they know better than people who have used both.

      --
      Whale
    4. Re:Groundbreaking [2007]! by copponex · · Score: 4, Insightful

      I don't get this artificial distinction between "business" users and "non business" users.

      Business user: I need fast push access to e-mail and critical documents wherever I go. I don't care about anything else.

      Personal user: LOL i just want 2 play sum farmville and take sum pictures of my doggie and put it on fabo and omg twitter i liek dont care if it works all the time k just as long as its pretty pretty!!!!1111ONE00110001

    5. Re:Groundbreaking [2007]! by AndrewNeo · · Score: 1

      Well, there's the thing. You're carrying it for business, but if you didn't need it for that, would you get one?

    6. Re:Groundbreaking [2007]! by Dishevel · · Score: 1

      Me as well. But to be fair if it wasn't for the business side I would already be Android. Now that I am stuck on sprint and RIM deciding that their good one can only be AT&T. I think....Maybe....I might....go with the evo. Rooted so I can wipe out the sprint crap. I will still be able to ssh to my servers. Can calendar everything through Gmail. With 4g and apps. I think I can slide myself off my crackberry and get some fun with my work.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    7. Re:Groundbreaking [2007]! by oldspewey · · Score: 1

      Regardless of whether I need it for business, I have to say I kind of like having one device in my pocket that functions as a photo album, web browser, mp3 player, digital camera, gps nav device, map book, pocket calculator, alarm clock, plus a few dozen other trivial things.

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    8. Re:Groundbreaking [2007]! by h4rr4r · · Score: 1

      Android as activesync support, which exchange and many exchange like email solutions use.

    9. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 1, Funny

      Business user: I need fast push access to e-mail and critical documents wherever I go. I don't care about anything else.

      Personal user: LOL i just want 2 play sum farmville and take sum pictures of my doggie and put it on fabo and omg twitter i liek dont care if it works all the time k just as long as its pretty pretty!!!!1111ONE00110001

      Youtube? Is that you?

    10. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 1, Funny

      So there is no reason the current crop of Android devices or iPhones would pick the Blackberry Torch 9800 over a non business person?

      I suppose that is a true statement, but kind of a weird thing to say.

    11. Re:Groundbreaking [2007]! by BJ_Covert_Action · · Score: 1

      I protest to the irresponsible depiction of the personal user here! I doubt any personal user could spell 'pretty' correctly two times in a row.

    12. Re:Groundbreaking [2007]! by grub · · Score: 1


      Push email on my iPhone comes in just moments behind the Blackberry (have them both on my desk and just ran a few tests). I find the doc/pdf reader on the Apple device to be MUCH nicer than the crappy BB one.

      --
      Trolling is a art,
    13. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 0

      You're missing the point dude.

      The point is that if you ONLY needed it to function "as a photo album, web browser, mp3 player, digital camera, gps nav device, map book, pocket calculator, alarm clock, plus a few dozen other trivial things." then there are probably much better options available to you to perform those tasks. In other words, if you didn't need a blackberry then you could get something decent.

    14. Re:Groundbreaking [2007]! by natehoy · · Score: 1

      I'm also carrying a Blackberry (older Curve 83xx series) for work, and just about anything newer (especially if it had 3G, dear God EDGE is slow up here in the hinterlands!) would be preferable. But, having said that, would I choose another Blackberry for personal use?

      Maybe.

      I have little experience with any other phone, so I don't have much of a position from which to judge. I have an iPod Touch and typing on it is an exercise in living, screaming hell, so for that and several other reasons the iPhone is pretty much out. Big meaty paws, and a touchscreen like the iPod's do not mix. Resistive screens work OK for me (my wife's Nokia 5800 is pretty OK, but I can use a stylus for the fiddly bits on that one), but I really like an actual keyboard if I'm going to type a lot. I might not type as much on a "personal" phone as I do on my "business" one though.

      I'd love a larger screen, but I've come to appreciate the advantages of a real keyboard, so all in all I wouldn't give up a hard keyboard to get a larger screen. I don't really like the idea of flip-out or slide-out phones because of the additional moving parts (I tend to break things with moving parts), but I'd probably consider something like that if the build quality was really, really good.

      I know my Blackberry Curve has taken some significant abuse in the two years I've owned it, and has performed like a champ. There are very few reports of problems that I've heard in the 150 or so Blackberries (mixture of 88xx, 83xx Curves, and 81xx Pearls) we run here at the office. So the build quality is top notch, and the no-moving-parts form factor probably helps a lot. After two years, I still get more than a day of solid use on the original battery, and I like being able to charge it everywhere a standard mini-USB cable is available.

      I don't like the "application memory" versus "storage memory" scheme of the Blackberry at all. Of course, my Curve only has 32MB of "application memory" so I have to be extremely careful how many applications I have installed, so it's a constant hassle for me. I suppose the newer ones with 512MB of app memory overcome that to a great extent, but I'd rather just have a shared memory pool (I'm sure that's tricky, though, for devices that can take removable memory, and I'd want to be able to add memory or have it come with a very large amount to start with).

      I'd probably have to try out an Android, and the decision would most likely be Android versus Blackberry. I run Linux at home, so I like the idea of running Linux on my cell as well. But BlackberryOS has served me very well over the last couple of years, despite its shortcomings.

      But I do carry it for work, so I'll probably be forced into another Blackberry if we ever do a hardware refresh. And as long as it performs as well as my Curve does (maybe a little quicker with a better camera and 3G), I'll probably be very happy with it.

      --
      "This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
    15. Re:Groundbreaking [2007]! by natehoy · · Score: 1

      Once you have a smart phone, they are damned hard to give up, aren't they?

      --
      "This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
    16. Re:Groundbreaking [2007]! by mdwh2 · · Score: 3, Insightful

      Any reasons people would pick an Iphone over the current crop of Android devices or Blackberries?

      Any reasons people would pick an Android device over the current crop of Iphones or Blackberries?

      (You forgot Symbian btw - the number one platform, and as of Q2 2010 still increasing their lead over Blackberry and Apple, with their increase in sales second only to Android.)

      And on a related note, I'm pleased that we manage to get coverage of the Blackberry without an obligatory astroturfing comparison to "the Iphone" as if it were number one, neither in the article nor the summary. Unfortunately the BBC are on their usual Apple spinning form, with the headline "RIM launches Blackberry Torch to challenge iPhone". (Does any other kind of product get a reference to a less successful competitor when it's covered in the news? And why pick Apple rather than Android (who are growing faster) or Nokia (who are number one)?)

    17. Re:Groundbreaking [2007]! by urbanriot · · Score: 1

      As a solutions provider, I experience a definite distinction between "business users" and "home users" as different markets have different requirements and expectations of their smart 'phone.' Consider an enthusiast 16 year old kid who thinks he knows it all and enjoys wasting time hacking around with his android and doesn't care that it may occasionally bug up whereas a corporate user or small business owner wants his emails and he wants them now, with a reliable experience that never fails. The latter market typically cares less about playing music, watching shows or taking pictures of lolfriends.

    18. Re:Groundbreaking [2007]! by oldspewey · · Score: 1

      You're missing my point. I don't feel that I'm missing out on anything. As far as I'm concerned my existing BB is "something decent" and I feel little compulsion to line up around the block at some store downtown in order to replace it with another device.

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    19. Re:Groundbreaking [2007]! by xSauronx · · Score: 1

      ive got an old curve 8330 and consider it a decent phone. itll do most everything a modern touch screen phone will do, its just a little slower and not as pretty about it. id like a modern smartphone because im a nerd who likes tech stuff like that, not because i need it.

      --
      By and large, language is a tool for concealing the truth. -- George Carlin
    20. Re:Groundbreaking [2007]! by atamido · · Score: 1

      My iPhone often rings the new email alert a second or two before Outlook does.

    21. Re:Groundbreaking [2007]! by jd2112 · · Score: 1

      Personal user: I want a camera, chat, MP3 player, Twitter, facebook, etc.

      Business user: The corporate security and audit teams says all of that stuff has to be turned off.

      I used to work at a company that required that even the phone feature be disabled on all blackberries connected to the corporate Exchange servers...

      --
      Any insufficiently advanced magic is indistinguishable from technology.
    22. Re:Groundbreaking [2007]! by mdwh2 · · Score: 1

      I agree it's a shame physical keyboards aren't more common. I love my 5800, but I would have liked something with an actual keyboard as well as touch (there weren't any that I could see on PAYG in the price range I was looking).

      The interesting thing is, I've seen a few dirt cheap feature phones with slide out QWERTY keyboards - e.g., the LG 360 for a measly £40 - so it doesn't seem to be something that should massively increase the costs.

    23. Re:Groundbreaking [2007]! by DocSavage64109 · · Score: 1

      I was about to say the same as far as iPhone email, and I'm loving the multiple Exchange account ability. Just wish it was more obvious that you need to setup your gmail account via the Exchange settings if you want push gmail.

    24. Re:Groundbreaking [2007]! by dachshund · · Score: 1

      Business user: I need fast push access to e-mail and critical documents wherever I go. I don't care about anything else.

      Seriously, you can read critical non-text-format documents conveniently on a Blackberry? Far too much of my material comes in as PDF and it's acceptable on an iPhone with its excellent PDF reader. I'm sure modern Android devices do something similar, and have some larger screens (EVO and Droid X). My sister has a Blackberry and the UI, scrolling, and screen resolution are all miserable. I assume that it can probably handle a PDF in some way, I just don't know that I'd be able to live with it if my business depended on it.

    25. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 0

      iOS isn't a phone, Android isn't a phone, Nokia isn't a phone, Sy[m]bian isn't a phone, Blackberry isn't a phone and so on.

      Most of the market share reports focus on vendor or platform, not on phone models. If you can find a report of the best selling smartphones, I would love to see it. I expect that, today, the iPhone 4 is the best selling phone

      Blackberry Torch is a phone. iPhone 4 is a phone. So isn't it a pretty good headline?

      Maybe it could have been "RIM launches Blackberry 6 to compete with iOS, Android, and WebOS", but then most people wouldn't know what the article is about.

    26. Re:Groundbreaking [2007]! by tehcyder · · Score: 1

      None, apart from the fact that it is better at doing phone calls, text messages, emails and shit like that.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    27. Re:Groundbreaking [2007]! by Anonymous Coward · · Score: 0

      Well I've owned an iPhone 3G but have not owned an Android based device. I went back to a Blackberry (Bold 9700). There were many reasons, the main ones were

      • Physical Keyboard - I would wait to get back to my desk to send emails with the iPhone because no screen keyboard can match a physical keyboard for typing anyting other than a short email
      • Multitasking (before iOS4) - I used streaming radio for music in my car through bluetooth or an aux cable. Every txt message or email that came in meant I had to stop the music and I had to wait for it to reload after I checked the message
      • BBM - Say what you will about it but it it's great for keeping in touch with people
      • Freedom - I got sick of the appstore rejections for things like google voice, Blackberry App Devs can do an OTA load from their own websites for customers
  4. AT&T - No Thanks by lightperson · · Score: 1

    Another cellphone company that want's to shove AT&T down my throat. No thanks.

  5. According to Slashdot by mark72005 · · Score: 4, Funny

    According to Slashdot, this phone already outsold the iPhone in the last quarter :)

  6. Blech by grub · · Score: 2, Interesting


    RIM is like Microsoft: not the best made stuff, but business adopted it so it's a standard of sorts.

    I hate that my workplace will buy us Blackberries but won't go iPhone (or whatever). I end up swapping the SIM to my personal iPhone and all is well but it's still wear and tear on my own stuff.

    .

    --
    Trolling is a art,
    1. Re:Blech by ArhcAngel · · Score: 3, Insightful

      Where I work they recently started allowing employees to bring their own 3Gs/4 iPhones to the network with the caveat there would be no support whatsoever to those people. In the the few months that policy has been in place there have been numerous company wide mobile email outages to those iPhones. Of course many executives switched and you can't NOT support the execs. AT&T couldn't figure out what the problem was and neither could Apple. In the 4 years I've been here I can count on one hand the number of times the email on the Blackberries has gone down. I've been discouraging people from getting iPhones for work and now I can actually offer them an alternative. I welcome the Torch with open arms.

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    2. Re:Blech by grub · · Score: 1

      Interesting. We have a "You ain't supported" policy here, too. I don't recall mail to my iPhone (or anybody's) ever choking but I know I've had to pull the battery in my various Blackberries to reboot them many times. I liked my 8830(?) World Edition back in the day but RIM seems like they've been stuck in the past. The current 9700 I have is OK but it seems like little more than a dumb-phone with email. That's the one I swap SIMs with at work.

      --
      Trolling is a art,
    3. Re:Blech by rabbit994 · · Score: 2, Informative

      We have had opposite experience. We do provide work iPhones and support them. iPhone users we never hear from again about Email. Blackberries on other hand are constantly loosing connection to BES, BES looses connection to mailbox, reset their BES account, clean out their Blackberry queue, it's never ending ticket queue.

      Between most sysadmins I know, their dislike of BES is pretty universal and we wish they would embrace ActiveSync like everyone else.

    4. Re:Blech by sarhjinian · · Score: 1

      I'm almost certain you cannot swap a SIM provisioned with BlackBerry data services into a non-BlackBerry phone and get data; certainly if your company has a BES. And if they're hardcore about security, they probably have BES.

      What you could do is get a dual-SIM case for your iPhone. They tend to be clunky, though.

      --
      --srj/mmv
    5. Re:Blech by ArhcAngel · · Score: 1

      I will concede that point about the Curves (83xx). I loved my 8800 but it was stolen so I decided to get the newer Curve and as you mentioned it borks every so often requiring a hard reset. My 8800 never gave me problems like that and I wouldn't mind getting another 88xx series.

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    6. Re:Blech by Anonymous Coward · · Score: 2, Insightful

      Blackberries on other hand are constantly loosing connection to BES, BES looses connection to mailbox

      Why don't you tighten up your connection then?

    7. Re:Blech by Samalie · · Score: 1

      We're small business, but have the same policy....no support to iPhones (although I'm the IT Manager here & have an iPhone over the Blackberry). In my 3 years working with BB devices, I ahve had numerous support tickets on BES/Blackberry related crap and people not getting their email. But I have NEVER had an email outage on my iPhone in 2 years of carrying a iP3g.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    8. Re:Blech by grub · · Score: 1

      I do swap, though. 3G 9700 -> iPhone 3GS on Rogers.

      --
      Trolling is a art,
    9. Re:Blech by Anonymous Coward · · Score: 1, Funny

      I end up swapping the SIM to my personal iPhone

      If it helps, I know a number of RIM employees who do the same thing.

    10. Re:Blech by Anonymous Coward · · Score: 0

      Funny, I've seen our blackberries go down almost constantly, it's a weekly occurrence. The users on iPhones have never reported a single issue.

    11. Re:Blech by atamido · · Score: 1

      Between most sysadmins I know, their dislike of BES is pretty universal and we wish they would embrace ActiveSync like everyone else.

      Ditto. Once Exchange is set up to support ActiveSync, users can set up their own Windows Mobile or iPhones without any IT support. BES requires extra hardware and software licenses, plus the time from IT workers. And that's if the BES is working properly.

        Why people want to continue going down the BES route is a mystery.

    12. Re:Blech by sarhjinian · · Score: 1

      That's bizarre. I'm a Rogers customer as well and I'm pretty sure that BIS/BES service SIMs won't work in a non-Blackberry device ever. I'll give this a try.

      --
      --srj/mmv
    13. Re:Blech by Anonymous Coward · · Score: 1, Informative

      RIM is like Microsoft: not the best made stuff, but business adopted it so it's a standard of sorts.

      Well, that depends what you mean by "best".

      The blackberry platform is the most secure, strongly encrypted mobile email/internet platform out there.

      The blackberry platform has been audited from end-to-end & certified by the governments of Canada, USA, UK, Austria, New Zealand, Australia & Turkey, along with NATO and the Fraunhofer Institute for Secure Information Technology in Germany.

      Iphone has been audited by... nobody.

      No other mobile email platform has the level of logging that blackberry offers, and some companies (particularly investment banks) need to track all communications with clients.

      There is a reason the governments of Saudi Arabia & United Arab Emirates are thinking to ban the blackberry and not the iphone.

      Not everyone is interested by or needs that kind of security. But some do need that, and no other mobile email platform comes close. Not iphone, not nokia, not android, not palm pre.

    14. Re:Blech by mdwh2 · · Score: 1

      If they're buying it for you, I'm not sure what the complaint is. I "hate" that my workplace doesn't buy me Blackberries, N97s or Desires...

    15. Re:Blech by Anonymous Coward · · Score: 0

      Why would McDonalds buy you a phonier?

    16. Re:Blech by Anonymous Coward · · Score: 0

      You're wrong, and grub called you on it and owned you.

      EAT IT!!!! HOW DOES IT TASTE????

    17. Re:Blech by wulfhere · · Score: 1

      Well, we're not using BES, but I just swapped the SIM from my old BB Curve to a Samsung Vibrant. Worked fine.

      --
      -- Sent from a computer.
    18. Re:Blech by sharsa · · Score: 1

      I disagree. I have my Blackberry 8110 provisioned with BIS/BES and swapping the SIM to a candy-bar style phone still allows data usage. Perhaps this is something different with the MUCH newer models? And I can't vouch for BES support as I don't have another device that would use BES with a SIM card. Perhaps this just a function of my carrier instead of the home office.

    19. Re:Blech by yabos · · Score: 1

      I did it with the SIM from my 5 year old BB from work. I tested out the data just to see if it would work since the BB work phones had only 15MB data per month.

    20. Re:Blech by tehcyder · · Score: 1

      I hate that my workplace will buy us Blackberries but won't go iPhone (or whatever). I end up swapping the SIM to my personal iPhone and all is well but it's still wear and tear on my own stuff.

      If you're lucky enough to get a (presumably free) phone from work, stop whining about it.

      Waaaaaaaaahhhh my company only gave me this crappy 1 year old HP laptop instead of a new MacBook waaaaaahhhhhhh.

      Waaaaaaaaahhhhmy company car's only a Ford instead of a Porsche waaaaaaaaahhhhhh.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    21. Re:Blech by EXrider · · Score: 1

      iPhone email is probably going down when an aloof admin allows the SSL cert to expire on the OWA server(s), ActiveSync depends upon it, whereas BES does not.

      --
      grep -iw skynet /etc/services
    22. Re:Blech by EXrider · · Score: 1

      Why people want to continue going down the BES route is a mystery.

      First of all, there's a common misconception amongst a lot of people that BlackBerries require BES, they do not, BlackBerries can hook directly into ActiveSync just like other smartphones without a BES.

      I just had to do a smartphone comparison at the company I work for, as much as I hate the BB browser and it's laggy OS, there are quite a few compelling features for businesses on BES:
      - BES Express is now free and doesn't require a corresponding BES data plan, the only feature the free version is lacking is MVS (VoIP via WiFi hooked into your corporate phone system).
      - If you have the full version of BES, MVS can save your company a ton of money on phone calls
      - OTA Backups and Restores
      - OTA OS Upgrades and App deployments/upgrades
      - RIM provides top notch support, and (Canadian) support people that actually speak decent English. Of course, support isn't necessary on other smartphones when their connectivity isn't dependent upon the BES.
      - Fine grained control of application and device security policies


      BlackBerry Benefits:
      - All the carriers will eventually implement tiered data plans, BlackBerries have the lowest data consumption of all smartphones since most data is proxied and compressed by BES/BIS.
      - Arguably the best battery life amongst all smartphones and the ability to charge them wherever USB is available
      - BlackBerries are well made and pretty tough


      That said, for a personal smartphone, Android or iOS devices are definitely a better choice. I don't think OS6 is even enough to keep consumers on BlackBerry with the app availability on the other smartphones being so much better.

      --
      grep -iw skynet /etc/services
    23. Re:Blech by atamido · · Score: 1

      BlackBerries can hook directly into ActiveSync just like other smartphones without a BES.

      Ah, it's been several years since I've messed with them, but that didn't used to be true. It used to be you had to use either BES, or a web based service that BlackBerry provided that would poll the email server via IMAP or POP3 and then pass them on to the phone.

      Of course, at the time the only thing that did ActiveSync was WindowsMobile, which was pretty terrible.

    24. Re:Blech by EXrider · · Score: 1

      Yeah, I just discovered the BIS to ActiveSync capability like two years ago when a user brought in their own Blackberry and complained that it wouldn't pull their work email anymore.

      With BES being free now though, that's a pretty compelling solution, I'm surprised RIM hasn't advertised that more. It will co-exist just fine on the existing Exchange backend server with less than 50 BES users, so it's not like you need to sink money on hardware either if you're a small business.

      --
      grep -iw skynet /etc/services
    25. Re:Blech by bherman · · Score: 1

      Why people want to continue going down the BES route is a mystery

      Well I know one reason I moved to a Blackberry and BES was that ActiveSync didn't handle notes. Additionally the iPhone didn't handle tasks. I don't know if any Andoid based devices do but none did when I was looking in January of this year.

      --
      Error: Sig not found.
    26. Re:Blech by bherman · · Score: 1

      First of all, there's a common misconception amongst a lot of people that BlackBerries require BES, they do not, BlackBerries can hook directly into ActiveSync just like other smartphones without a BES.

      I believe the Blackberry BIS service only supports Outlook Web Access (Not true ActiveSync), there are third party apps for ActiveSync but from my research they are a bit cumbersome to use.

      --
      Error: Sig not found.
  7. WebKit by IceFox · · Score: 3, Interesting

    Surprised it isn't in the summary, but this phone is also the first Blackberry to have a WebKit based browser which is big news.

    --
    Do you changes clothes while making the "chee-chee-cha-cha-choh" transformation sound?
    1. Re:WebKit by moosesocks · · Score: 2, Informative

      No kidding. Have you ever tried developing for the BlackBerry browser, or the Widget API, which uses the same rendering engine? Netscape 4 is literally more capable and standards-compliant by comparison. It's virtually unusable to do anything beyond bare basics with JavaScript or CSS (and even then, behavior is often inconsistent and unreliable).

      The Widget API is also perplexing in its own right. Although it supposedly uses the same rendering engine, its implementation of the DOM is slightly different from the Browser's. In short: a nightmare.

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
    2. Re:WebKit by insightfullofit · · Score: 1

      It seems obvious this phone is meant to put an end to all the bitching about blackberries past shortcomings:

      - touchscreen, trackpad, slide-out keyboard: stop bitching about input methods
      - multi-touch, pinch-to-zoom, new webkit browser: stop bitching about web surfing
      - new app world with carrier billing, new developer SDK: stop bitching about apps
      - integrated youtube, facebook, twitter, myspace: stop bitching about being for corporate users only

      Wether this will reduce steady flow of users converting to android/iphone is yet to be seen.

    3. Re:WebKit by pspahn · · Score: 2, Interesting

      I think that is what distinguishes a Blackberry as a business phone. Only a large business with many wasted resources would want to develop for a Blackberry.

      --
      Someone flopped a steamer in the gene pool.
    4. Re:WebKit by h4rr4r · · Score: 1

      -QNX: Stop bitching about our shitty OS

    5. Re:WebKit by Anonymous Coward · · Score: 0

      BlackBerry STFU 9800 hardly rolls off the tongue.

    6. Re:WebKit by Kenja · · Score: 1

      Well yea, but the news is that the platform is so out of date that its just now getting a WebKit based browser. Like the commercials they're running these days, it smacks of a desperate attempt to be "cool".

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    7. Re:WebKit by Anonymous Coward · · Score: 0

      Surprised it isn't in the summary,

      The article was posted by kdawson...

    8. Re:WebKit by Anonymous Coward · · Score: 1, Insightful

      Are people really converting en masse?

      I know Blackberry is losing smartphone market share in a hurry, but how much of that is the changing focus of the smartphone market? There are lots more individuals jumping in and choosing consumer-friendly phones instead of business-friendly phones.

      I kinda think Blackberry might stick around forever like IBM or Novell or whatever, boring (but profitable) companies making boring (but reliable) business products for boring (but wealthy) customers.

  8. HTC + Android FTW by Meskarune · · Score: 1

    I'd take a HTC smart phone over blackberry any day of the week.

    --
    cat /dev/head >> post
    1. Re:HTC + Android FTW by Bill_the_Engineer · · Score: 1

      Why?

      From what I hear Blackberry does what it's designed to do very well and very securely. RIM also seem to make reliable phone with the exception of the original Storm.

      My android phone doesn't even come close to handling work email as well as the Blackberry.

      There is nothing wrong with picking the best phone that meets your purpose. Android is okay. The support isn't there, and it sure isn't as integrated as the Blackberry with enterprise email.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    2. Re:HTC + Android FTW by MrCrassic · · Score: 1

      The TouchDown collaboration suite for Android makes it much more capable as a business device. It allows you to have most of the usual features on Blackberry OS with less security (probably doesn't comply with government standards, etc).

  9. Re:AT&T - No Thanks by cygnwolf · · Score: 2, Interesting

    I agree. I happen to... mostly... Like my provider. Even though they don't always have the uber popular phones like the i-phone. And they completely seem to miss the point about 'rugged' phones (Nothing since the Moto W450? Really?). But I like the customer service I've gotten, I like my plan, I like my coverage... I just don't like the fact that the phone manufactures are trying to force me to pay full price for the phones I want (instead of changing to their exclusive service vendor, if you can call what AT&T and Verizon do 'service') and then go through the process of jailbreaking them to use them on the network that I like. Makes me feel like a second class citizen...

    --
    Free Pie! The Pie is Also Evil!
  10. Look and feel by moosesocks · · Score: 4, Interesting

    The Torch feels and looks very much like a BlackBerry

    Wait. Is that supposed to be a compliment? The only nice things to say about Blackberry relate to their keyboards and enterprise software.

    --
    -- If you try to fail and succeed, which have you done? - Uli's moose
    1. Re:Look and feel by huckamania · · Score: 1

      And security, don't forget how much more secure the blackberry is. Why do you think repressive governments don't like them?

      Also, blackberries use less network resources then other phones. Kind of nice if you have a data limited plan.

      Call quality on the blackberry is always exceptional.

      Battery life is pretty good, compared to other smart phones.

      So except for the keyboards, enterprise software, security, network compression, call quality and battery life, Blackberries are just average.

  11. when is the post mortum by sgt+scrub · · Score: 1

    Does anything other than WebKit on this phone not scream lock in? Unless I fell into a time loop, it requires either a slew of Microsoft only software and their own expensive proprietary daemon or administrators to do go through a bunch of bs to send internal information back out to some service to be functional.
    So a blackberry with expensive server software or reduced security and pain for your admin vs. iPhone or any Android based phone.

    I hope the death of RIM is nearing.

    --
    Having to work for a living is the root of all evil.
    1. Re:when is the post mortum by Anonymous Coward · · Score: 0

      You can use it without BES. It's call BIS. Integrates with your personal email.

      Or you can use the free BES Express http://na.blackberry.com/eng/services/business/server/express/

      And if you like to use WiFi and save on cell costs you can use MVS http://na.blackberry.com/eng/services/business/blackberry_mvs/

  12. So about half will still break in the first 6mo by tehtest · · Score: 0

    " Torch's 3.2-inch, 360-by-480 screen is a standard capacitive LCD touch screen. The screen is bright and sharp, but it's obviously behind the competition in terms of resolution. The Torch has a 5-megapixel camera with VGA video recording, Bluetooth 2.1, 512 MB of program memory, 4 GB of built-in storage, and 802.11n Wi-Fi. The Torch has the same 624-MHz Marvell processor as the existing BlackBerry Bold. The new BlackBerry 6 OS adds touch to the interface mix......... bla bla blah" So about half will still break in the first 6 months, right? I've had just about every BB since they first had phone capability, and they basically suck at everything except for writing emails (mostly). The newer they are the more easily they break.

  13. Re:AT&T - No Thanks by Anonymous Coward · · Score: 0

    There is a reason why RIM is referred to as "RIMT&T" internally ... most of the executives come from AT&T (CIO, multiple VPs, directors, managers, consultants, peons).

    Is it any wonder AT&T gets all the new products first?

  14. Renamed for the UK market... by scorp1us · · Score: 2, Funny

    The phone will be dubbed the "Blackberry Flashlight 9800" for UK owners

    --
    Slashdot's rate-of-post filter: Preventing you from posting too many great ideas at once.
    1. Re:Renamed for the UK market... by natehoy · · Score: 2, Funny

      Let's just hope they don't have any battery overheating problems, or the "Torch" name will turn into a bad pun really, REALLY fast.

      --
      "This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
  15. Re:AT&T - No Thanks by PCM2 · · Score: 1

    AT&T is hardly the only mobile carrier to offer BlackBerry handsets. Blame T-Mobile, Sprint, and Verizon for not outbidding AT&T to be first to carry this model.

    --
    Breakfast served all day!
  16. Re:AT&T - No Thanks by vlm · · Score: 1

    Makes me feel like a second class citizen...

    Big corporations are the first class citizens.

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  17. How does it work in... by Anonymous Coward · · Score: 0

    ...Saudia Arabia and the UAE?

  18. As an indie BB developer... by thePowerOfGrayskull · · Score: 4, Interesting

    As an indie BB developer, I've mixed impressions here. The changes to OS6 look very promising (I'll be digging in more tonight since they released the SDK today, but so far they look good -- and this on top of a platform that was pretty solid to begin with, even if not the flashiest out there.) There are also some cool features - like gesture support on the trackpad, integrated search, etc - which I'm looking forward to playing with.

    A lot of things I've had to manually code workarounds for are now part of the OS. This is a two-edged sword though: I still need to support older platforms (thus must keep my legacy code); yet also want to have the more efficient/integrated advantage that comes with using native APIs. It's not *too* painful as I've already determined handling for this scenario in previous OS versions (5.0, 4.7, 4.6, 4.5, 4.3...) ... but it is frustrating as some of these things really should have been there all along. (On the other hand: this isn't a problem specific to BB. -- it's a problem with developing against any platform that undergoes significant improvements over time.)

    I was looking forward to the Torch hardware itself - since my first BB (8700c) I was thinking it would be really cool if they found a way to merge their keyboard with the Palm touchscreens. When I heard about it, I had geekgasms. Now that I'm seeing the specs... my reaction is mixed. I'm seeing a lot of feedback about the relatively slow processor (compared to other smartphones); but realistically I don't anticipate that to have much effect. My experience with BB has shown that Well written apps will run well; poorly written apps will run poorly; but the core OS will remain snappy. As long as that doesn't change, I'm not too concerned about the CPU speed. (the only exception was the 8800 - that thing was dog-slow... don't know what they were thinking.) Even the RAM doesn't bother me - though I am still h oping we'll see the ability to run apps off of SD card or at least on-board flash. Either of these would make RAM an absolute non-issue.

    What disappoints me is the screen resolution: this device has the same resolution as my 9700-- which has a much smaller screen. I really expected this to get bumped up a notch in this release, and the fact that it hasn't has me debating whether i want to get the Torch, or wait for the Flaming Torch or whatever the next version of the hardware will be. Considering how long I've been wanting exactly this device, the idea of waiting for a next rev is irksome.

    Overall: the OS looks good. The API improvements make a solid system even better. The new tools for web-based apps look very promising, and a vast improvement over their previous iteration. The hardware is "meh", but still a step up; I only wish the screen were better resolution. The fact that they're now including app store with the OS itself is also a huge improvement: too many people think that the crapware links that AT&T/whoever pushes to the phone are the extent of the BB app selection, and that's not the case. Hopefully this push (along with their planned marketing) will make both developers and consumers more aware that BB is a good platform for apps.

  19. New OS by doconnor · · Score: 1

    Sounds like, unlike Apple, Palm or Android, they wrote a multi-threaded OS capable of running WebKit from scratch, rather then being based on Linux or BSD.

    Although it's not really that hard if only have to support limited hardware you've designed yourself and you have ready access graduates from one of the most respected Computer Science programs in the world (University of Waterloo).

    1. Re:New OS by Anonymous Coward · · Score: 0

      Actually the RTOS inside the BlackBerry OS is AMX, from Kadak systems. The BlackBerry OS then has a layer on top of that for things like storage management, etc. Finally there is a JVM (yuck!) on top of that layer where the applications stack runs.

      Sorry, it's not really all that homegrown -- not to put down UoW or anything....

  20. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  21. They dropped the ball. by Anonymous Coward · · Score: 0

    Compared to their competitors: slower processor, less memory, lower-res smaller screen, and still no real app solution. Basically, anything that people can say about Blackberries over their competition is "Well, they do email really well."

    It's kind of a shame. They appear to have nothing to prevent their demise.

  22. 2007 called, they want their smartphone back. by Anonymous Coward · · Score: 0

    RIM needs a new OS. This device is even worse than what I expected them to come out with.

    1. Re:2007 called, they want their smartphone back. by baka_toroi · · Score: 1

      Uh, this phone sports a new OS :/

  23. Thanks, brain! by sootman · · Score: 1

    I read all the way to the end of one of TFAs before realizing it's "torch", not "touch."

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  24. BlackBerry Torch?!? by Locke2005 · · Score: 1

    When did RIM start making flashlights? Are they selling it under that same name in the UK?

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:BlackBerry Torch?!? by Anonymous Coward · · Score: 0

      About the same time as Apple entered the feminine hygiene market.

  25. Re:AT&T - No Thanks by darth+dickinson · · Score: 1

    ...if you can call what AT&T and Verizon do 'service'...

    I dunno, from reading around here they seem to "service" (definition 12) their customers quite well...

  26. BlackBerry who uses this still? by Anonymous Coward · · Score: 0

    Seriously, we were a BB + BES shop for 7 years. We started out with the old datatac 857 units on skytel. Sure they were ahead of the curve at one time, but compared to iphone or android, there really is no comparison. We have 50-100 iphones configured with Active Sync (via VPN for security), and rarely receive user tickets. BlackBerry on the other hand is continually failing, BES lock ups, rendering by the browser and MDSCS server, is somewhat embarrassing, to the point where we have deployed netbooks (along with laptops) to execs who require web browsing. Hopefully they're looking to the future, but it sounds as though RIM may be the new Palm

  27. Battery life by Espectr0 · · Score: 1

    Battery life is about 20% lower (1500mAh down to 1300 or so), and now it has to power a bigger ,touch-capable screen. Doesn't look good for battery life.

  28. Screen resolution by Ed+Avis · · Score: 1

    360x480 is pretty old hat these days. When are they going to launch something with comparable screen resolution to the iPhone 4?

    --
    -- Ed Avis ed@membled.com
  29. UK market by tehcyder · · Score: 1

    In the UK market, the Blackberry is now supposed to be the number one choice amongst teens, for the simple reason that it is the easiest to do text messaging on.

    --
    To have a right to do a thing is not at all the same as to be right in doing it
  30. What OS has it? by aqk · · Score: 0

    More specifically, does it have anything to do with RIM's purchase of QNX last year?