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BFG Tech Sending Out RMA Denial Letters, 'Winding Down Business'

SKYMTL writes "Once one of NVIDIA's primary board partners, BFG Tech has now officially started denying RMA requests for their supposedly 'lifetime warranty' graphics cards. According to a letter from BFG, they are '...winding down business' and are 'unable to replace' any non-working product. A sad turn of events for the thousands who bought BFG's graphics cards and power supplies."

13 of 327 comments (clear)

  1. details details by Tablizer · · Score: 5, Funny

    Apparently the company itself did not have a life-time warranty.

    1. Re:details details by glwtta · · Score: 2, Funny

      Apparently the company itself did not have a life-time warranty.

      Sure they did - it just ran out.

      --
      sic transit gloria mundi
    2. Re:details details by Shakrai · · Score: 3, Funny

      It's only illegal if you do it within a certain timeframe. My Grandmother transferred all of her assets to my Mother years before she died. Then she went on a spending spree with her credit cards. She passed away with $60,000 worth of credit card debt. The banks weren't able to collect a dime from her estate or go after the people that she transferred her assets to.

      It's all about estate planning. Do it right and your creditors won't see a dime.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    3. Re:details details by Captain+Splendid · · Score: 2, Funny

      Wow, I wasn't expecting an uptight motherfucker like you to advocate fraud, but there you go, you learn something new every day.

      --
      Linux, you magnificent bastard, I read the fucking manual!
  2. Obvious joke alert by MrEricSir · · Score: 5, Funny

    That's the problem with a BFG, it's got a lot of firepower but you might end up killing yourself.

    --
    There's no -1 for "I don't get it."
  3. My fastload cartridge isn't working... by negativewashout · · Score: 2, Funny

    ....can I get it replaced under warranty? The 800 number doesn't work for Epyx - but it could be this rotary dial phone....

    LOAD"TOUCHTONE GENERA",8,1
    READY.
    SYS49152

    It sucks that BFG is going under, but in a mostly-free-market world, it's reality sometimes, huh.

  4. Re:Whose lifetime? by Anonymous Coward · · Score: 1, Funny

    most "lifetime warranties" are somewhat shortened by [...] the user dying.

    Wasn't that obvious already ?

  5. Re:Sad to see them go by Fross · · Score: 2, Funny

    Did you replace it under the lifetime warranty?

  6. Broken For Good by Skapare · · Score: 5, Funny

    The new meaning of BFG.

    --
    now we need to go OSS in diesel cars
  7. Too bad it's not EVGA going under. by RulerOf · · Score: 2, Funny

    Sad to see, but it happens. Had the same deal with a motherboard once. Couldn't get upset about it.

    At least they offer a lifetime warranty. The only warranty I ever truly care about is one that lasts long enough to where going through an RMA just isn't worth the time or expense anymore. Lifetime or not, that point (about 3-4 years for graphics cards and maybe 2-3 for motherboards) is warranty enough.

    However, I wish that EVGA would go out of business instead. You see, for some reason EVGA's products actually become less reliable if you don't ensure they have your name and product serial number matched together in a database. I learned the extra-hard way that for some reason my 3 identical 6800GT cards from them, which all failed within their "claimed" warranty period, must have been expected to fail as I did not register them on the EVGA website when I bought them. I reasoned that the only explanation was that the cards are somehow become less robust of a product after they're sold and must need to be digitally re-manufactured through the product registration process. Either that or the company enjoys fucking the customer. I never did get a straight answer as to which was actually the case.

    --
    Boot Windows, Linux, and ESX over the network for free.
  8. Re:Whose lifetime? by ender- · · Score: 4, Funny

    I purchased a nice pony-tail holder from at artist at a fair once. He wrote on the back of the card: "Lifetime Warranty. Mine, not yours. " :)

  9. Re:Whose lifetime? by hmar · · Score: 3, Funny

    Wait, what's wrong with pets in the microwave? Will it hurt the oven?

  10. Re:Whose lifetime? by Abstrackt · · Score: 4, Funny

    Wait, what's wrong with pets in the microwave?

    You don't get the same crispy texture you would on the grill.

    (I'm going to hell for that one)

    --
    They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett