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Employees Would Steal Data When Leaving a Job

An anonymous reader writes "Employees openly admit they would take company data, including customer data and product plans, when leaving a job. In response to a recent survey, 49% of US workers and 52% of British workers admitted they would take some form of company property with them when leaving a position: 29% (US) and 23% (UK) would take customer data, including contact information; 23% (US) and 22% (UK) would take electronic files; 15% (US) and 17% (UK) would take product information, including designs and plans; and 13% (US) and 22% (UK) would take small office supplies."

43 of 457 comments (clear)

  1. So. by Securityemo · · Score: 4, Interesting

    Escorting people out of the building and revoking their access privileges the second they get fired is actually warranted?

    --
    Emotions! In your brain!
    1. Re:So. by sakdoctor · · Score: 5, Funny

      Nuke them from orbit?

    2. Re:So. by Anonymous Coward · · Score: 5, Interesting

      This is why I just keep an up to date private encrypted copy of any software files I produce. So in the event of being escorted out I'm not without work I've produced so I can reference it down the road. Yeah the company owns the copyright, but sometimes I like to see how I did something (even if I have to do it a different way the next time).

    3. Re:So. by PlatyPaul · · Score: 5, Funny

      It's the only way to be sure.

      --
      Misery loves company. Online misery loves unsuspecting random strangers.
    4. Re:So. by gurps_npc · · Score: 3, Insightful
      Depends on what their definitions are. Businesses tend to do these studies using excessively strict standards. Things their own CEO do, (or far worse) are considered wrong.

      For example, it mentions 'contacts'. Now, if you are a salesman AND the company introduced you to those contacts, then that would be company product. But if you are a computer programmer, copying your contacts is NOT stealing from the company. Furthermore, the courts have also ruled that even if you ARE a salesman, that taking contacts with you that you developed without aid from your company is again, NOT stealing (this is despite the stock brokerage firms repeatedly trying to ignore this law.)

      These kind of stories are kind of like the shmucks that complain about IT people using their work PC, during work hours, to check their email. Then they want you to check answer your work emails at home via blackberry, even after working hours.

      You need to take this kind of crap with boulder of skepticism

      --
      excitingthingstodo.blogspot.com
    5. Re:So. by WankersRevenge · · Score: 4, Interesting

      Honestly ... if my employer starts treating me like a thief during my last two weeks then I'm out of the building then and there. As far as I'm concerned, giving two weeks notice is a courtesy that I am extending. Besides, if I were so unethical as to take company secrets to my next gig then the pilfering would occur well before any notice given.

    6. Re:So. by MBGMorden · · Score: 5, Insightful

      Indeed. I care about my work. If I give 2 weeks notice them I'm available for 2 weeks to help them get their shit together so that someone else can take care of what I was doing and I can wrap up any lose ends. If the treatment though is basically to lock me out of everything though, then I'm not even going to bother.

      What's the sense in it anyways? If you do that dance every time someone decided to leave then anyone who actually wants to sneak out information is going to do it the day BEFORE they turn in their 2 week notice anyways.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    7. Re:So. by Anonymous Coward · · Score: 3, Insightful

      Exactly. I've spent periods of a couple weeks developing some algorithm or in a seldom-used programming language and taking a quick look at my old code helps jog the memory and save lots of time. I've done this several times- taking bits of code and other developed knowledge from an employer I've left, including some very places which some consider "security-minded".

      But here's the difference between this and the actual topic in TFA.

      The intention is to maintain my gained knowledge, not to harm the employer, or in other terms it's an academic act rather than an economic one. I would never take a complete software package, certainly not to go and sell it to a competitor, but also so that I couldn't accidentally cause a harmful release proprietary information.

      While technically this is currently defined by legal systems as "stealing", it's an "IP" issue. And here on /. we know how this is apples to "stealing from employer"'s oranges.

    8. Re:So. by zill · · Score: 3, Insightful

      Option A:
      Work 52 weeks, leave on the last day without giving any notice. Receive 52 weeks of pay.

      Option B:
      Work 50 weeks, give 2 weeks notice, then work 2 more weeks. Still receive 52 weeks of pay.

      Since the total pay is exactly the same whether you give the two weeks notice courtesy or not, the company isn't extending any sort of courtesy. In fact, it's illegal for them not to pay you for the last two weeks.

    9. Re:So. by Anonymous Coward · · Score: 5, Insightful

      If the treatment though is basically to lock me out of everything though, then I'm not even going to bother.

      *laugh* My last job basically gave me 6 weeks until my last day, and a rather generous severance package, for which I was grateful. They did, however, get rid of my co-workers almost immediately and left me in a caretaker position to wind down operations of the product. (The ones who were gone right away got essentially the same package as me, but had no further obligations.)

      The problem was, as we got closer to the date I was to be done, they were having some issues related to some new business -- a pretty big dollar customer and some deficiencies in the software. The sales people were getting increasingly shrill that we needed to implement certain features which they sold (but didn't exist) or we'd lose the business. There was no way in hell to implement the features in the time line with the remaining resources.

      Eventually, I had to tell them that I care 50% less with each passing day, and if this business was so damned critical, why had they let go of the entire development team?

      At some point, it becomes something of an abuse of my good will to tell me how vital the product is to quarterly revenues while at the same time telling me they don't need me to do it any more. I don't care if the salesmen/executives aren't getting their bonus any more, that's not my problem.

      Sometimes, companies just develop a very screwed up sense of what they should be expecting from the employees they're in the middle of laying off.

    10. Re:So. by Myopic · · Score: 3, Insightful

      I'm confused. They can't accuse you of literally walking out with the data, but they can, may, and probably should accuse you of figuratively walking out with the data.

    11. Re:So. by sortadan · · Score: 5, Insightful

      You should also keep a copy of your email when exiting if possible.

      True story time: A friend of mine was fired from a small cash-strapped company in Arizona. They had promised him bonus money for working nights and weekends for several months strait (amounting to nearly 50k). Instead of coming up with the money, the owner of the company decided it would be more advantageous to fire him (without true cause) and not pay up so the balance sheet of the company would look better for his board of directors meeting. The owner even tried to block my friends unemployment claim and invented reasons for dismissing him (lied in court).

      Fortunately for my friend, he backed up his work email before leaving. With the email record, he was able to show in court that his boss was a lying scumbag by producing contradicting documentation to his boss's sworn statements and get unemployment. Using the court record from the unemployment hearing showing that his employer fired hims without just cause, he was then able to sue his former employer and get recompensed for the promised bonus money (again producing the email record where his boss stated how he would be compensated and how they needed him to work like a dog for several months).

      Had he not backed up his work email it would have been his word against his former employer. He most likely would not have been able to get unemployment and definitely would have never seen a dime of the money that was promised to him.

      The moral of the story is that you need to weigh your employers security policy that's there to protect them, against what is required to protect yourself.

  2. Sad Clown:( by jimktrains · · Score: 3, Interesting

    That's actually pretty saddening. I would have hoped that people were more honest and trustworthy than that:(

    --
    "You will do foolish things, but do them with enthusiasm." - S. G. Colette
    1. Re:Sad Clown:( by ArsenneLupin · · Score: 5, Insightful

      I would have hoped that people were more honest and trustworthy than that:(

      Well, at least they were honest with the survey taker...

    2. Re:Sad Clown:( by davev2.0 · · Score: 5, Insightful

      Why should people be trustworthy to a company they can't trust and would fire them with no notice for trumped up reasons all so some manager can get better office furniture or an executive can get a bigger bonus?

    3. Re:Sad Clown:( by SatanicPuppy · · Score: 5, Insightful

      So working for a company that treats you like shit, cuts your pay, bullies you to work long hours, and then fires you is fine, but walking with a couple of boxes of pens is sacrilege?

      I don't put myself in that sort of position: I don't usually have much trouble finding work, so I walk before I get stressed to that point. But I can certainly understand why a basically honest person might feel entitled to rip off a dishonest employer.

      Honesty is a two way street.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    4. Re:Sad Clown:( by jimktrains · · Score: 4, Insightful

      Because stealing is wrong?

      --
      "You will do foolish things, but do them with enthusiasm." - S. G. Colette
    5. Re:Sad Clown:( by CharlyFoxtrot · · Score: 3, Informative

      Employee loyalty died when "personnel" became "human resources". When you treat people like a resource to be mined for your own gain why would they treat the company differently ?

      --
      If all else fails, immortality can always be assured by spectacular error.
    6. Re:Sad Clown:( by TooMuchToDo · · Score: 4, Insightful

      Your morals =! other's morals. I'm sure folks out there who work 80 hours a week for months on end and then get shitcanned see it a tad bit differently (although I'm not defending stealing in any form, just the perspective)

    7. Re:Sad Clown:( by CharlyFoxtrot · · Score: 3, Insightful

      Because stealing is wrong?

      So is most of the shit they pull on their employees but as they keep reminding us "It's just business." Morality doesn't come in to it.

      --
      If all else fails, immortality can always be assured by spectacular error.
  3. Depends on circumstances by commodore64_love · · Score: 3, Interesting

    Leaving on my own? I'd take nothing except my paycheck.

    Fired and I deserved it? A few pens. Pack of paper.

    Fired and I didn't deserve it? I'd GIVE them a lawsuit.

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    1. Re:Depends on circumstances by Shakrai · · Score: 3, Informative

      Fired and I didn't deserve it? I'd GIVE them a lawsuit.

      Good luck with that, most US jurisdictions have "at-will" employment. Unless they fired you because you are a member of some protected class (female, minority, gay, etc.) you are most likely SOL. Even if they fired you because of that you are SOL unless you can prove it, which is no easy task. In my state they don't even have to give you a reason for letting you go.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
  4. It's my stapler by drachenfyre · · Score: 4, Funny

    I just want my stapler back... The new ones aren't as good as the swinglines.

  5. Would they use it? by Sockatume · · Score: 5, Insightful

    The obvious, interesting follow-up question is, how many of them would sell, share, or otherwise exploit that data? Would they take measures to protect it, or simply misplace it? I figure at least some of that's got to be people who don't see the point in deleting that sly backup they made so they could work on their reports at home, or whatever, and those are people who don't represent a threat to company security. "Stealing" data itself causes the company no harm. Using the customer list to set up one's own business, losing that data on the bus, or selling on some trade secrets, is where the concern lies.

    --
    No kidding!!! What do you say at this point?
  6. Great by DWMorse · · Score: 4, Interesting

    Just what we need, more ammo to put multi-year non-competition agreements on employees.

    I live where that one really big business used to be, what was it called... Apple hated them... IBM or something I think. =P I've seen thousands of jobs slashed here in my time, and a lot of those people walked out the door with a clause behind them stating they couldn't even begin to work in the industry again for at least a year.

    A year is a long, long, long time for your typical family to drop from working wages to unemployment.

    --
    There's a spot in User Info for World of Warcraft account names? Really?
  7. No one should be surprised by davev2.0 · · Score: 5, Insightful

    This is what happens when companies are disloyal to their employees. The employees become disloyal to the company. If the executives would stop being greedy, arrogant shithead; stop fattening their pockets at the expense of the company, the shareholders, and the employees; and treating employees like expendable resources instead of people, this would not be a problem. But, they are psychopathic assholes, so it is going to continue.

  8. Gotta consider the source by EmagGeek · · Score: 5, Interesting

    "according to Harris Interactive."

    If this is the same "Harris Interactive" that spams me 100x per week with polls to gather personally identifiable information from me for marketing purposes, then I'd say the "study" is probably bunk.

  9. Stealing company supplies? by PPH · · Score: 4, Funny

    At my severance interview, the boss told me that the really good pens were on the top shelf.

    --
    Have gnu, will travel.
  10. Give 2 months notice if leaving by eclectus · · Score: 4, Interesting

    I knew a man who played the system quite well when leaving a job. He gave three months notice on his resignation letter, and they immediately revoked his access and escorted him from the building, but had to keep paying him for the three months.

    --
    This signature is a waste of 42 characters
  11. In other news by Dunbal · · Score: 3, Insightful

    Bosses admit that they expect employees to do more work for the same amount of pay.

    --
    Seven puppies were harmed during the making of this post.
  12. Yeah, I can see that for office supplies by Moraelin · · Score: 4, Funny

    Yeah, I can see the getting even with office supplies. "They may have demanded 100 hour weeks, treated me like dirt, and spat me out on the street the second I started showing the slightest signs of burnout, but I got a pen with their logo and 100 sheets of A4 paper! Take that, corporate oppressors! They're probably already regretting the day they decided to fire me!"

    --
    A polar bear is a cartesian bear after a coordinate transform.
  13. Supplies? No. Doughnuts? Yes by Robert+Bowles · · Score: 5, Funny

    When I get sacked, I plan to grab all the doughnuts I can and run out of the building screaming incoherently.

    --
    /* MAGIC THEATRE
    ENTRANCE NOT FOR EVERYBODY
    MADMEN ONLY */
    1. Re:Supplies? No. Doughnuts? Yes by Robert+Bowles · · Score: 5, Funny

      Oh, wait, that won't do. That's what I do every day...

      --
      /* MAGIC THEATRE
      ENTRANCE NOT FOR EVERYBODY
      MADMEN ONLY */
  14. Asking US/UK workers and not asking India/Chinese? by kungfugleek · · Score: 3, Interesting

    If I were a tech company owner I'd worry more about off-shored employees taking code/secrets with them. I know a contractor company that is now developing a competing product to something our vendor hired them to write in the first place. So our vendor basically paid them to develop the skills and domain knowledge they would need to build this thing, got a so-so quality product from them, and soon they will have a new competitor. Note: I don't know any of the legal issues involved. Seems like there should have been a non-compete clause in there somewhere, but either it's being ignored or it was never there in the first place.

  15. Rotten or Adversarial? by Bob9113 · · Score: 3, Interesting

    Does this imply that people are rotten, or that the relationship between employer and employee is adversarial?

    Maybe things have changed, or maybe I am coming to realize the reality that has always been. My perception is that there used to be a non-adversarial relationship between employer and employee. I think that has changed. I think you see it in every annual review, which resembles little so much as pulling teeth. The middle manager is pitted against the employee by the upper management basing the middle manager's compensation on how little he can get the employees to stick around for.

    Smaller businesses have been getting driven out by the efficiencies-of-scale corps, so there are fewer and fewer jobs where the top guy is the one who talks directly to employees. I would wager it is easier to tell a middle manager to be adversarial than it is to be adversarial yourself. (hmm, tangent; which also hints at one of the natural forces of wealth concentration)

    Anyway -- are people rotten, or are they responding to what I see as a shift in corporate culture? Corporate culture is bringing adversarial behavior within its walls. Perhaps it is only natural for that training to affect people's behavioral patterns. Or at least their sense of loyalty.

  16. I bet I know why IT people feel this way by MikeRT · · Score: 4, Insightful

    It's because companies frequently let their normal employees treat IT staff in ways that are fireable offenses if done to the rest of the company. Call them up, foaming at the mouth screaming because the email server is down, for example. Or God forbid that an in-house developer has a few bugs in their app.

    My wife is an in-house developer at a large company. I can't even begin to count the number of times she and her group have been savagely attacked by users who are so fucking stupid that they literally freeze up if a single new button appears in the UI.

    The dirty little trend I've noticed is that 9 times out of 10, the people who attack her are non-technical female employees. Most men don't dare attack a female developer at that level, especially not one who is competent (the second worst fury, aside from a scorned woman, is HR coming to the aid of a woman like that against a bombastic man). Male developers also often don't hesitate to humiliate users who treat them like that.

  17. I wouldn't steal Data by multipartmixed · · Score: 5, Funny

    He's too boring. I might steal Lore, though.

    Or maybe Tasha Yar. MmMmmMmMMmmmmmm Tasha Yar.... auuruhghglglglgllll

    --

    Do daemons dream of electric sleep()?
  18. I don't understand this arrangement by tacokill · · Score: 4, Informative

    If you are laid off from your employer, how are non-compete agreements enforceable at all? I am suspicious of your claim that people who had their "jobs slashed" would still be under a non-compete of anykind.

    It's like unemployment. You don't just automatically get unemployment if you are out of work. If you are terminated for cause, then you get no unemployment. If you quit on your own, you get no unemployment. However, if you are laid off, then you will qualify for unemployment.

    Non-compete agreements have the same basic legal structure. You can't be held to a non-compete if your employer lays you off as a normal part of downsizing. You may very well be held to a non-compete if you are fired for cause and/or quit on your own.

    The distinction is subtle, but important in the eyes of the law.

  19. Please don't do this....it won't end well for you by tacokill · · Score: 5, Informative

    I know a guy who did the same thing and was fired on the spot. He was escorted out and paid only through the end of the day. I was the one who fired him.

    I don't know why that company would have to keep paying your friend. Once you offer up the fact that you plan to resign, the company is under no obligation to do anything else for you. In fact, they could have just as easily said "no" and fired him right there and then (like most employers will do).

    Please, please, please do not follow the parent's advice on this. In almost all cases, it will not turn out well for you. I speak with authority because I am an employer and have dealt with this very issue recently. Attorneys were involved, counsel was sought, etc, etc. I am not talking out of my ass on this one.

  20. re: honesty a 2 way street by King_TJ · · Score: 3, Interesting

    Yep, exactly .... What these surveys DON'T collect is information on WHY individuals felt entitled to, or at least ok with walking out with company information or property.

    You don't see 49% of American workers openly stealing property from their neighbors or other people they do business with, right? (If you did, you'd have practically every other person in line at the store getting arrested for shoplifting!)

    In my current job position, I'm privy to quite a bit of company "proprietary information" and I have no interest in taking/keeping a bit of it. (Among other things, I wouldn't even really know what to do with it if I had it. I don't work for an I.T. related firm, though I'm in I.T. Their information and customer data is worthless to me, personally.) But I do remember working for a PC service place once before where I *did* hang onto a bunch of customer records. Why? Because after making every effort to work with the owner and his struggling business, he turned on me, falsely deciding I was "out to get him/sabotage his business", and quit sending me service calls with no warning or explanation. (To this day, I never really got a satisfactory answer to what was going on ... I was able to put together some of the pieces, though. I *think* what happened is his receptionist/office assistant decided she needed references or leads for a new job, so she started going through his customer lists to find contact info for people she knew would say positive things about her. The owner came in that night and saw his stuff had been gone through, so he assumed it was me, planning on stealing all of his customers.)

    At that point? I realized I still had the opportunity to hang onto a lot of his customer data because he had left it up on a web site calendar/scheduler application and not locked me out or deleted it yet - so I downloaded it and started soliciting the people directly. He threatened a lawsuit with a boilerplate letter from his attorney, but they didn't have a leg to stand on, because I never even signed a non-disclosure or non-compete agreement with them when I worked there! In the end, he decided to ditch his business and get a full-time job elsewhere, and many of his former customers were very pleased to know I was still around, because I was the one doing 90% of the service calls to them in the first place.

  21. Re:Contacts by tompaulco · · Score: 3, Insightful

    I can't help but take customer contact info, when my superiors gave out my personal phone number to customers against company policy, and now the customers call me because I am the one that can fix their issues.

    --
    If you are not allowed to question your government then the government has answered your question.
  22. Re:Please don't do this....it won't end well for y by TooMuchToDo · · Score: 4, Insightful

    Your post is a glowing example as to why you never give two weeks notice. Simply wait until Friday at 4:30pm and let your employer know this will be your last day, and start your next gig on Monday.

  23. Re:Please don't do this....it won't end well for y by hercubus · · Score: 4, Funny
    You think that's bad? I witnessed a meeting where the boss pressed a little button and Mr. Mustafa from Customer Relations was flipped _backwards_ into a fire pit.

    Talk about not ending well. But then I said "That was well-done sir!" and he was so amused that he put his pinky up to his lips and gave me an evil laugh.

    Believe me! I was there! That guy has like a Doctorate in Evil! Don't mess with any employers ever!

    --
    -- How I want a drink, alcoholic of course, after the heavy lectures involving quantum mechanics.