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Flawed iTunes Stands Out Among Apple's Products

waderoush writes "On top of all the other features that it has crammed into iTunes, Apple this week added Ping, a Facebook-like social network for music discovery. It's all part of the company's plan to dominate the world of consumer media, but Xconomy argues that this time, Apple may have gone a bridge too far. iTunes, nearing its tenth birthday, started out merely as a program for ripping CDs, and has grown increasingly creaky and impenetrable as Apple has added more and more cruft, the article argues. The company won't have a stable base for its new media empire until it rebuilds iTunes from scratch — perhaps along the lines suggested by its other new product this week, the revamped Apple TV."

61 of 390 comments (clear)

  1. How Does the Same Company Make iPods and iTunes? by eldavojohn · · Score: 5, Interesting

    But there’s one piece of the Appleverse that I’ve always detested, and that’s the desktop version of iTunes. The ugly duckling of the iFamily, this program is hard to understand, hard to use, inelegant, and ill-behaved—in short, the very opposite of most other Apple products. I dread booting it up every day ...

    Yeah, yesterday I bitched about this and have actively refused any upgrades to iTunes since 9 because I'm not sure if 10 is going to get better or worse.

    Now I have to have Quicktime on my machine ... which I am not a fan of. And what's worse is that reviews are telling me that it's faster but with a crappier UI while at the same time Ping concerns me if it has my credit card information and is just a spam portal.

    So while I want iTunes to run faster, I definitely don't want anything to do with this "Ping" service and if it's reminiscent of how they made me dependent on Quicktime (despite the fact that I have never used iTunes for anything video -- VLC kicks ass) I don't want auto-opted into something that I cannot get out of!

    If you're looking for open source alternatives to iTunes: CDex, VLC and handbrake

    My biggest problem is that support seems to wax and wane with actually moving songs/videos on and off an iPod with open source alternatives ... so that leaves me tied to the beast that is iTunes.

    --
    My work here is dung.
  2. I love iTunes! by MyLongNickName · · Score: 4, Funny

    What isn't there to like about an application that wants to update itself twice a day and requires you to agree to a new EULA each time?

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:I love iTunes! by Idbar · · Score: 4, Insightful

      What isn't there to like about an application that wants to update itself twice a day and requires you to agree to a new EULA each time

      ... consumes my PC resources, wants to automatically install more software than the one I asked for (Safari, Quicktime), starts at least two services on windows that cannot be voluntarily stopped, neither set to manual (or that only run when I open iTunes).

      Seriously, why people use that software!?

  3. They've done this before by Junior+J.+Junior+III · · Score: 4, Insightful

    The company won't have a stable base for its new media empire until it rebuilds iTunes from scratch

    Kindof like they did with Mac OS X. They should have no problem doing this with iTunes.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
    1. Re:They've done this before by bsDaemon · · Score: 4, Interesting

      I suspect that significantly fewer people used OS 9 than use iTunes, and considering its basically iTunes and the iPod that brought Apple back to life, there might be a slight bit more reluctance to admit that maybe it's gotten out of hand.

      Although, I'm glad someone brought up the point about CD ripping. When iTunes first came out, the slogan was something like, "Rip. Mix. Burn," where as now its "buy everything off our store! cds are for squares!" Its kind of along the lines of the broadband advertisements of about the same time, which basically used Napster as a selling point for cable and DSL internet -- Cox saying "download music and movies at blazing speeds!". Apple and the broad band industry basically colluded to make piracy a selling point, then turn around and try and label everyone who engages in it now as some sort of social anathema or infrastructure hog rather than update infrastructure and/or software to meet the requirements of the new reality.

  4. Cruft by TyFoN · · Score: 5, Informative

    Not only is itunes full of cruft, it was originally bought from an outside developer and shoehorned into what apple wanted it to look like. It has been horrible from the get go.

    1. Re:Cruft by ackthpt · · Score: 2, Insightful

      I was one of the few people who PAID for SoundJam... it WAS that good.

      iTunes has been nothing but a continuing series of disappointments. Uglier interface, no extra features that I even remotely care about.

      It seems to be the nature of all software development as time goes on. Back in my day we counted bytes and processor cycles and knew how to handle interrupts. We wrote code to be functional, reliable and uncomplicated.

      iTunes is like the internet in many ways, clogged with unnecessary code, features nobody really needs (or can understand how to use) and straying from its core focus. What next, a javascript version as a webapp? That'd be just lovely.

      --

      A feeling of having made the same mistake before: Deja Foobar
  5. iTunes...feh by Pojut · · Score: 4, Informative

    I'm sorry, but iTunes is a piece of crap as far as software is concerned. I don't know how smoothly it runs on a Mac, but on Windows it's nigh useless (this is on a Phenom II X4 965 with 4 gigs of RAM, btw).

    The day my wife switched over to an alternate piece of software (she uses SharePod) was the day she became much happier.

    1. Re:iTunes...feh by Captain+Splendid · · Score: 2, Informative

      Are you serious? I'm running a 955 with 4GB too, and it's the first time in my life I haven't complained about iTunes' performance.

      There's something seriously wrong with your rig if you can't run iTunes without problems using that kind of hardware.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    2. Re:iTunes...feh by Pojut · · Score: 3, Informative

      I'm not talking about performance issues, I'm talking about general usage problems. Tracks will disappear and reappear on a whim, playlists would disappear (and, in one extreme case, change its own order) amongst other things.

      Tried formatting the system, still continued giving her problems. Since she switched to SharePod, she hasn't had a single issue. ::shrug::

    3. Re:iTunes...feh by gnesterenko · · Score: 2, Informative
      YEah, it is ur computer. Dual 2GHz here as well, except more like 70GB of music. Sure it takes about 5-10seconds to load up, but once it does, its good to go. Maybe you've got too much other bloatware? Library has been corrupted a few times, but system auto-saves these corrupted copies and I am able to re-import all myplaylists/ratings both times (only happened twice in 7 years). And I'm pretty sure this has to do with the brown-out shutdowns I used to have at my old place (before buying the UPS)

      Now what I hate about iTunes is its inability to deal with an ipod sized less then your music collection. Sure, you can 'uncheck' songs, but that removes them from random play in iTunes as well (stupid). Makes it VERY annoying to manage music.

      "The views expressed here are mine and do not reflect the official opinion of my employer or the organization through which the Internet was accessed."

  6. Re:How Does the Same Company Make iPods and iTunes by Manip · · Score: 3, Informative

    iTunes 10 is an improvement. Apart from the almost useless Ping, it seems a fair bit faster. The patch notes claim performance improvements and frankly I believe them. I'd recommend it. Only downside I've seen is that the first time you try and download from iTunes Store it attempts to trick you into activating Ping (click Cancel when it asked you for personal information that "might be available to the public.").

  7. Update the framework already by jandrese · · Score: 4, Interesting

    I can't believe iTunes is still a Carbon app to this day. Everybody else has updated to Cocoa, what's taking you so long Apple? Are you too busy figuring out ways to break your own Human Interface Guidelines?

    --

    I read the internet for the articles.
    1. Re:Update the framework already by maccodemonkey · · Score: 2, Informative

      iTunes is a Cocoa app now. As of iTunes 10, it now has a NSPrincipalClass, which means it's running under the Cocoa runtime.

      No doubt it still has some Carbon calls (It's based on QuickTime which is entirely Carbon, cept for QuickTime X which isn't out for Windows), but it's a Cocoa app now.

  8. iBloat drove me to the droid by tiedyejeremy · · Score: 3, Insightful

    I got very frustrated with the itunes interface for my 64GB touch and when getting a new phone, opted for GalaxyS rather than the iphone. maybe apple has finally "pooped in its mess kit"

    --
    Anything you say will be held against you. ... "tits"
  9. Winamp. by Vehstijul · · Score: 2, Interesting

    Back when I was on Win2k (or Windows, period) I used Winamp... and then they started adding crap I didn't want that slowed down the program. At least I had the option to keep the older version.

    Sounds like iTunes is doing it again. Social networking in my music player?! Not needed. I'm not on Facebook, I'm not on Twitter, I don't want that in my music player, I must be a Luddite.

    Can't they have a iTunes "lite" that only connects your iPad/Pod, organizes your music, and that's it?

    The iTunes "Plus" can play your videos, tweet your OMGLOLs, and buy DRM music for you.

    1. Re:Winamp. by onkelonkel · · Score: 5, Insightful

      "Sometimes I wonder how many people never tried a Mac because they experienced iTunes on Windows and assumed all Apple software must be that terrible."

      Spot On. Agree 100%.

      Itunes is the one Apple software that almost all Windows users will see. It could have been an opportunity to showcase the awesomeness of Apple software. Instead it is judged to be "meh" at best and in fact from other comments here, a lot of people think it is a bloated bugfest and actually hate it. Total fail on Apple's part.

      --
      None of them can see the clouds; The polished wings don't care.
  10. Re:How Does the Same Company Make iPods and iTunes by NiceGeek · · Score: 2, Informative

    Um, you do realize that you can use Flash on a Mac right? Also you can download alternative media players to your hearts content.

  11. Sadly true by dr2chase · · Score: 4, Informative

    I lit up Ping last night, it seemed to only know about music I had bought from Apple (1.4% of my library), and said "That user hasn't written any reviews" when I clicked on "My Reviews". Hel-lo? Might you suggest to me, "here's how to write a review?" "would you like to write a review?"

    Or maybe, an option to harvest ratings already made (1-5 stars) from my iTunes library, instead of asking me to go wandering through the store?

    The route to "review an album" goes down an interesting rabbit hole that accidentally exposes their database organization into the UI. Take an album that is not in Apple's catalog (e.g., Anderson/Burroughs/Giorno, You're the Guy I Want to Share my Money With), you get to the "write a review page" by clicking on the arrow next to a song. This then takes you to a different album containing that song, not the one you might want to review.

    I realize that Apple, like everyone else, is just trying to make a buck, but you're not supposed to give the game away quite so crudely. If you don't have the album, say "sorry, we don't have the album in our store. Do you think we should, and would you like to review it anyway?"

  12. Re:How Does the Same Company Make iPods and iTunes by Evardsson · · Score: 5, Informative

    Just as a heads-up - Ping is OFF by default. If you want to use it as another spam portal you have to turn it on.

    At least they didn't follow the Facebook protocol: add a new insecurity, uh, "feature" and turn it on to the whole world by default.

    --
    Death looks every man in the face. All any man can do is look back and smile. - Marcus Aurelius
  13. Re:How Does the Same Company Make iPods and iTunes by hedwards · · Score: 4, Interesting

    I assumed it was because they don't want to buy a Windows computer and don't know how to use Linux, *BSD or any of the other alternatives.

    Mac hardware for better or for worse tends to work much more reliably in my experience than the Windows equivalents do, for the simple reason that Apple is able to effectively set rules about what is and is not acceptable for the platform. Whereas MS has been caught over the years programming around hardware bugs rather than saying no, we won't support it. The most notable example I can think of is the ACPI debacle, where many motherboards would have buggy implementations which wouldn't properly compile on the Intel reference implementation, but would run fine on Windows thanks to workarounds in the Windows source. Sure it would work, but as a result there'd be consequences and ultimately you'd have a tough time using the hardware with full support outside of Windows.

  14. Re:How Does the Same Company Make iPods and iTunes by cyberfunk2 · · Score: 4, Informative

    There's no auto-opt-in for ping.. you have to turn it on manually.

  15. Re:How Does the Same Company Make iPods and iTunes by kevinmenzel · · Score: 3, Informative

    If you have Windows, try Media Monkey (www.mediamonkey.com). It's NOT open source, and it's free version isn't as functional as it's non-free version, but the cost of the lifetime license as well as the MP4/AAC encoder has been worth it to me so far. They've been really good at pushing updates to sync with new versions of iOS (though I have a Classic 6G so that hasn't been an issue for me), and although they only support music right now, they will support video in the next version. It's the first alternative to iTunes that actually had me uninstalling iTunes from my system completely... I only use iTunes to "reset my iPod to factory defaults". You can write your own custom scripts to do stuff, and many are avaliable to download, it works with a LOT of WinAmp plugins, and it's skinable... though I prefer the ugly but fast and functional "Don't skin it and look like a windows app". Downsides: SOME podcasts are itms only, and check for an iTunes client version. That's ridiculous of the podcast provider, but there you go. It doesn't currently do video. It is windows only. The free version lacks some of the advanced AutoPlaylist creation. It can't currently sync an autoplaylist to an iPod as a smart playlist that dynamically changes (though to be fair, I'm not sure if that ever worked on the Classic anyway), and the AAC encoding doesn't play nice with the iPod 100% of the time, so I generally wind up doing a transcode to MP3 whenever I sync, which isn't a huge issue for me. Also there are some "niceness" fixes that could be done, but haven't so far in the name of speed... so... yeah. Not perfect, but a reasonable solution on Windows for music now, and video soon. Ebooks and apps... you'll have to boot up iTunes every so often.

  16. Entirely Possible by whisper_jeff · · Score: 3, Insightful

    Given that this is a company that blew up their entire operating system to, more or less, start from scratch, I would not be the least bit surprised if they decided to do this with iTunes if they feel that it has bloated too far off track. Say whatever you want about Apple but they are, and have long been, a company that is willing to make tough decisions if they feel it is the right one. They do not shy away from the hard choice like so many other companies do.

    Do they need to blow up iTunes and start fresh? Well, I'm sure everyone will have a different opinion on that but, if Apple starts to think that way I am certain it won't be long before they actually push the plunger and rebuild from the ashes.

  17. Re:How Does the Same Company Make iPods and iTunes by phoenixwade · · Score: 5, Insightful

    I never understood why people willingly buy Macs when you get limited so severely to Apple's choices for you. Granted their computers are visually stunning, but Id rather not have to deal with quicktime, itunes, and no-flash at all, its anti-consumer.

    No, I suspect you understand perfectly well why people buy Macs, and simply don't agree with their reasons. For example, you seem to think that Apple severely limits something or other. Whereas the people who buy them don't feel limited at all, They think that the machine (iPad, Mac, music player, phone, whatever) does what they wanted it to do, which is why they keep buying them. My wife owns a Jaguar, it requires Premium gas, and she has no choice in this. But she loves that car, so it does exactly what she wants it too, and, god help me, when it comes time to replace that 12 years old beast, she's gonna want another one.

    --
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
  18. Re:How Does the Same Company Make iPods and iTunes by immaterial · · Score: 4, Informative

    Perhaps they buy them because they're not as wildly misinformed as you are? Macs are not iPhones.

    Macs have flash, you aren't forced to use iTunes on a Mac any more than you are on a PC (that said, the Mac version is far less shitty, though it still desperately needs a rewrite as TFA says), and "Quicktime" isn't some add-on cruft like on Windows, but rather is part of the video frameworks of the OS (but as far as playing videos goes, you can use VLC, Mplayer, Plex, whatever the hell you want).

  19. The bloat isn't that bad. by Zelgadiss · · Score: 2, Interesting

    Apple surprisingly has manage to keep most of the new features they add pretty streamline when added to the UI.

    My main complain about that stupid app is it's speed and memory consumption.
    Something which has been it's Achilles' heel since forever.

    It seem just about every piece of Apple software on Windows is 2-3 times less efficient that any other software of it's class.

  20. Re:How Does the Same Company Make iPods and iTunes by grub · · Score: 2, Interesting


    It pretty much hamstrings the devices since alot of the internet uses flash.

    I hear that old line a lot yet I don't seem to every having it be much of an issue on my iDevices. Certainly the loss of Flash-ads has more than made up for any perceived loss of functionality.

    YMMV.

    --
    Trolling is a art,
  21. Needing iTunes for iPad by Geeky · · Score: 4, Funny

    I still can't get over the fact that you can't use in iPad without iTunes. When you first switch it on, you have to sync it to iTunes before you can do anything, and you need it to apply updates to the OS.

    I got an iPad purely as a portable photo portfolio - the rotation makes it better than a netbook as you can show portrait and landscape format photos full screen. Sadly the built in photo gallery software is poor, especially if you have to sync with iTunes (you have more control if you use iPhoto - on a Mac).

    I kinda feel dirty for buying in to the whole Apple thang.

    --
    Sigs are so 1990s. No way would I be seen dead with one.
  22. Re:How Does the Same Company Make iPods and iTunes by NiceGeek · · Score: 2, Insightful

    If you're aware of the limitations of the devices and decide you can't live with them, then don't buy 'em. It has nothing to do with the functionality of a Mac.

  23. Re:How Does the Same Company Make iPods and iTunes by somersault · · Score: 2, Interesting

    iPhone/iPad != Mac. I grew up with Mac computers and have always liked them, but I've never really wanted an iPod or iPhone. Still undecided on iPads.

    --
    which is totally what she said
  24. Re:How Does the Same Company Make iPods and iTunes by kiwimate · · Score: 2, Insightful

    Good, perhaps you can help me out. My old computer died, so I had to install on a new computer.

    • I plugged in my wife's iPod, and it synched up the tunes she'd bought from their store, but not anything we'd ripped from CD. How do I do that?
    • How do I deactivate the old computer so it doesn't take up one of the five "computer licenses" Apple allows me?

    These were the main two headaches, but there are heaps more.

    Honestly...I read comments waxing lyrical about how easy and intuitive it is, and I wonder what I'm missing. Every single time I try and use iTunes, it ends up a frustrating and painful experience, because I can't figure out how to do what I want without going to the help forums. This is not how software should be, especially from Apple.

  25. Re:How Does the Same Company Make iPods and iTunes by Darkness404 · · Score: 4, Interesting

    Then either A) You have a Mac or B) You have an awesome machine. I've ran iTunes on Windows 7 with a Core i7 and 6 GB of RAM and it still lagged. iTunes on OS X is rather nice, iTunes on Windows is complete crap. Plus, it takes about 10 times as long to "process" a song as it does to download it!

    --
    Taxation is legalized theft, no more, no less.
  26. I used iTunes many years ago and it was horrible by c.r.o.c.o · · Score: 3, Interesting

    I briefly owned a 2nd generation iPod Nano when they were brand new, and of course it insisted I install iTunes in order to transfer music to it. I installed it, uploaded some songs, and found out that Apple insists on ignoring folder structure when organizing music playlists. Since all my mp3s came from random sources, the id3 tags were a mess, but up to that point I did not care. Every computer and mp3 player I had used to that point was fine reading folders first with Artist_name/Album_name/track_number_-_song_name being the default sort.

    Apple just HAD to be different. It was using just file names and id3 tags to sort songs in playlists, so "Unknown Artist", "Doors" and "The Doors" were all different, even though on my PC they were all under the same folder. This was annoying beyond belief, but I wanted to fix the id3 tags anyway at some point.

    So I embarked on the gargantuan task of editing the id3 tags in my entire music collection, about 90Gb at the time, using iTunes. It wasn't as horrible as I thought, since iTunes does have batch id3 tag processing. At first everything was fine, all my songs were nicely organized both in iTunes and iPod.

    Then a few months later I decided to sell the iPod Nano and just use a cellphone as an mp3 player. Since I was only using iTunes to sync the Nano and play the mp3s, and I always liked foobar better anyway, I uninstalled it. HUGE MISTAKE!!!!!

    It turned out that iTunes wiped out the id3 tags from the songs and stored them somewhere else, because when I loaded the mp3s in foobar not a single one still had their tags. They were wiped clean! I posted this before and people said it must have been a mistake on my part. But I promise you guys, every single file in my music collection did not have an id3 tag. Verified with several media players on several computers.

    After that I swore never to buy another product that requires iTunes to function. I'd probably be tempted by an iPhone 4 once my Nokia N900 breaks down, but since I have to use iTunes, it won't happen...

  27. Re:How Does the Same Company Make iPods and iTunes by Darkness404 · · Score: 3, Informative

    You have to use a third party program like SharePod (http://www.getsharepod.com/) to get it to work. I had the same issue, now I just keep SharePod on a flash drive and can dump my music collection wherever. And for your second problem try ( http://www.obsessable.com/how-to/how-to-deauthorize-all-your-itunes-accounts-at-once/ ) but I haven't ever used it so your results might vary.

    --
    Taxation is legalized theft, no more, no less.
  28. Re:How Does the Same Company Make iPods and iTunes by Anonymous Coward · · Score: 3, Informative

    a) you don't with iTunes, you use a third party software such as Senuti to get third party music off. iTunes will only sync over songs that are associates with your iTMS account.
    b) you don't if the computer is dead. However, this is a non-issue. Once you reach the five computer limit you can deauthorize all of them with one click and then reauthorize the ones that are still valid. If you never reach the five computer limit you won't have to do that.

  29. Re:How Does the Same Company Make iPods and iTunes by Darkness404 · · Score: 2, Insightful

    Um, no I really don't want to use QuickTime at all. I'd rather a few things happened:

    A) Microsoft implemented basic codec support out-of-the-box using native libraries included with Windows

    B) Apple (and most other programs) used these codecs

    C) The weird codecs could be implemented by third party programs (like VLC)

    Basic codec support should be a library in -any- commercial OS (yeah, there are reasons for not including all codecs with Ubuntu/Fedora and other OSS OSes) and programs should use it.

    --
    Taxation is legalized theft, no more, no less.
  30. Article with lots of cruft and no substance by hellfire · · Score: 2, Insightful

    The article makes an interesting hypothesis, but then completely fails to back them up logically. This is an empassioned article full of "cruft" and no substance.

    First let me say that Cruft is defined by Wikipedia as "computing jargon for code, data, or software of poor quality". Great, you could make a case for this, but the article completely fails to do so. The author defines cruft by the number of features... errrnnttt WRONG. You use that word... I do not think it means what you think it means. If cruft were defined by number of features, then every major piece of software that runs the internet would be full to the gills of real and true cruft. The only example of a real problem the author gives is that iTunes is in fact lacking a feature, specifically Facebook integration. I can understand that's a concern but you can't say that a piece of software is crufty for having too many features and then give an example of this as a lack of features.

    Now, if you want to make a case for cruft, you have to start pointing out things like crashes, bugs, design flaws, etc. Show me the poor quality code. By what I consider the definition of cruft, I'm sure someone can make an argument that iTunes is crufty. But the arguments of the article don't line up with the premise. Now personally I like iTunes, and haven't had a crash on it in like 5 years. There are some interface oddities I'd like to change, and iTunes 10 didn't introduce a whole lot and I think the new icon as well as the color changes within the GUI are ugly but not a major problem. I do think the media list is easier to navigate now, and syncing reports more information on the progress of the sync which I like. It's only 2 days so the jury is out on Ping, but personally I've not run into huge problems in iTunes resulting from crufty code in my history working with iTunes. i know that's anecdotal, but so are all the anti-iTunes rants here.

    The moral of the story... Adding new features does not necessarily add cruft. Adding poor quality code adds to the cruft. And if you think this is poor quality code, please, go forth and make that argument now.

    --

    "All great wisdom is contained in .signature files"

  31. Re:iTunes bad, new iPods not much better by Daltorak · · Score: 3, Informative

    So happy all my stuff is in MP3 format, not Apple's proprietary format.

    Huh? What proprietary format are you talking about? iTunes' standard audio format is MPEG-4 Part 14, aka ISO/IEC 14496-14:2003. It's supported out-of-the-box by Windows 7 (including streaming) and surely by other operating systems as well.

    The only practical difference between Apple's implementation and the ISO standard is that Apple prefers the extension .m4a, whereas the standard states that .mp4 is the only valid extension. All this specifity in file extensions really does is help operating systems sort out whether a given file is an audio-only or multimedia file without having to read the contents. The file contents itself is the same.

  32. Re:How Does the Same Company Make iPods and iTunes by immaterial · · Score: 4, Insightful

    Bothering your inbox with replies, eh? God forbid people engage in a discussion with you when you post something stupid in a discussion forum like Macs have "no flash at all."

  33. Re:How Does the Same Company Make iPods and iTunes by grub · · Score: 2, Informative

    "iDevices" is easier to type than "my iPhone, my girlfriend's iPhone, our daughter's iPod Touch and the family iPad".

    I believe in the right tool for the job no matter what the OS. If you want to go on an anti-Apple rant, feel free. Just don't use my shorthand term as an excuse for it, it's far too obvious.

    --
    Trolling is a art,
  34. Re:How Does the Same Company Make iPods and iTunes by arth1 · · Score: 4, Insightful

    It's not that simple. Quicktime is neither backwards nor forwards compatible, nor does it allow for multiple simultaneous installations.
    If you have other programs that depend on earlier versions of Quicktime, installing iTunes will break those programs with its forced upgrade. If I ever want to view the .mqv files from my camera, I can't use the newest Quicktime because the new codecs can't handle files created with earlier versions. So what do I do then? You guessed it -- ditch iTunes, and make sure I never buy an iPod or iPhone.

    If Apple could have provided a self-contained Qt installation within iTunes that didn't install at SYSTEM level, the situation would have been very different. Then it would have been just bloat for those who don't use any Qt features. But as it is, it's directly detrimental.

  35. Re:How Does the Same Company Make iPods and iTunes by grub · · Score: 2, Insightful

    ps: sent from my iPhone... LOL

    --
    Trolling is a art,
  36. Re:How Does the Same Company Make iPods and iTunes by immaterial · · Score: 4, Insightful

    How the hell did this get modded flamebait? I didn't call anyone out nor did I say Macs are inferior without justification. I just said I don't like Apple's policies on their platform basically.

    No, you posted something factually incorrect and not surprisingly people are disagreeing with you. You have since tried to correct yourself by saying I should have said "Apple products" not Macs, but that, like the reference to "their platform" above, is still wrong. "No flash" is not an issue with "Apple products" or "their platform" - it is an issue with a certain subset (iOS devices).

    If you have an issue with those devices, great, you have a legit argument there. Don't buy them. But don't conflate the Mac with iOS devices, they're two different platforms with different sets of rules.

  37. Re:How Does the Same Company Make iPods and iTunes by mikestew · · Score: 2, Insightful

    but apparently people think that my own personal opinion is wrong since they keep bothering my inbox with slashdot replies.

    When you start out with statements based in ignorance, willful or otherwise ("no-flash at all"), and then try a bait-and-switch when you're called on it ("were we talking about Macs? No, no, iPhones"), expect a few replies in your inbox.

  38. Re:How Does the Same Company Make iPods and iTunes by yumyum · · Score: 3, Insightful

    Then either A) You have a Mac or B) You have an awesome machine!

    I have both!

  39. Re:I used iTunes many years ago and it was horribl by gnasher719 · · Score: 4, Insightful

    Apple just HAD to be different. It was using just file names and id3 tags to sort songs in playlists, so "Unknown Artist", "Doors" and "The Doors" were all different, even though on my PC they were all under the same folder. This was annoying beyond belief, but I wanted to fix the id3 tags anyway at some point.

    There is the principle here that a song is a self-contained unit, it knows where it belongs all on its own. If you took hundred songs from my iTunes Library, copied them all into one single directory, and imported them into your iTunes Library, everything would end up exactly where it belongs.

  40. Re:How Does the Same Company Make iPods and iTunes by BasilBrush · · Score: 2, Funny

    I plugged in my wife's iPod, and it synched up the tunes she'd bought from their store, but not anything we'd ripped from CD. How do I do that?
    How do I deactivate the old computer so it doesn't take up one of the five "computer licenses" Apple allows me?

    What OS are you using? If a Mac, then just restore everything at once from your Time Machine backup.

  41. Re:How Does the Same Company Make iPods and iTunes by SiChemist · · Score: 2, Informative

    Flash on Android has a setting to only start flash items when you "click" on them. It's very similar to "flashblock" for firefox. So, you won't see any flash ads unless you really want to. I like being able to see video on websites that aren't youtube.

  42. Re:How Does the Same Company Make iPods and iTunes by JazzyJ · · Score: 5, Insightful

    Or, more simply put:

    The products Apple make are the closest thing to 'appliances' you can get in the computer world.

    Most people look at PCs as appliances, like a toaster or a TV. That's why they get frustrated and confused when something doesn't work like it always did - like a toaster. Most people don't understand just how mind-bendingly complex a PC and its OS is and that it just takes one of a brazillion things to go wrong and think we look like jerks because we cannot articulate why it doesn't work anymore. Apple's computers and consumer electronics are all about simplifying the user experence. To do that, it has to be limited, consistent and work the same way every time; otherwise you get the support nightmare that Windows PCs have been for a very long time.

    Some people are fine with that... others aren't. The whole 'choice' argument against apple is sort of a red herring really. Your choices are: Apple and their appliance model or PC's and their DIY model. Pick one.

    Yes

  43. Re:How Does the Same Company Make iPods and iTunes by RMingin · · Score: 2, Funny

    Odd, I have iTunes on a Core i7 running Windows 7 and 6GB of ram and it moves very nicely. It sometimes gets hung temporarily while syncing my iPad, but not often, and it has always recovered.

    I haven't used iTunes on my one Apple-branded computer in quite some time because my iMac will not charge my iPad. Battery draining while syncing is very lame.

    --
    The preceding comment is my own, and in no way construes an opinon of the Emperor of Mankind.
  44. Re:How Does the Same Company Make iPods and iTunes by carp3_noct3m · · Score: 3, Informative

    I've used sharepod as well (anbd avoided Itunes like the plauge) but the the IOS4 breaks the sharepod's ability to sync, so am now temporarily stuck using itunes. Myabe there is an update for sharepod I've missed though.

    --
    "It's ok, I'm completely secure as long as my iron is off"
  45. Re:How Does the Same Company Make iPods and iTunes by HermMunster · · Score: 3, Insightful

    I hope people reading the parent post realize this guy has absolutely zero understanding of intellectual property (copyright and patents). His remarks flagged as troll seem quite appropriate.

    The term freetard was conceived by a guy that maintained a website that had the intent of trying to humiliate those that wanted free choice. He is now defunct (his own choice). The rebut to freetard is proprietard. Those that think that proprietary software is the only thing of value.

    Linux and FreeBSD came into being through the hard work of others. Those individuals sat down and began working in earnest with the goal of providing everyone with choice. They were not copying the proprietary code of others or even trying to violate any patents or copyright. Their efforts reflect those of the generation of shareware authors, except they chose to give theirs away freely and to release the source code so that others could use it and improve it.

    Windows 7 though significantly better than Vista is still Vista and Vista was still XP as XP was 2000 and earlier. They were incremental changes to previous OSes. Win phone 7's future is as questionable as Zune's. Considering that this is paid software that must be licensed on a per unit basis (whereas Android doesn't have those costs/requirements) makes Win Phone 7 hardly a sure win.

    If you count that Android can be (and is being) modified by virtually every handset maker it bears fortune as it shows that Android represents the future of the smart phone and tablet market across the board. A paid closed proprietary one-size fits all Win Phone 7 isn't guaranteed success. As well, the development tools, the products, and features of Android on both the smart phone and tablet really shine making it a high mountain to climb.

    Microsoft isn't a company that can't afford to fail. If it were to fail the orbiting markets that fed it and others would still exist for some time while the competition came in to chew up chunks of the market. In other words, Microsoft's failure wouldn't be as devastating as the parent's post makes it out to be. Also, considering that the failure of Microsoft wouldn't be like a light switch where it is on one day and off the next. The competition would already have come in and chewed away at segments of the market. Nothing about Microsoft's failure could seriously hurt the computing market. There are some incredibly smart businesses out there that would step in and ease our transition.

    Apple has invested billions also in creating a good user experience. Linux has too. Large corporations have invested considerable money. To make a kernel on par with the Linux kernel by today's standard would run a company 5+ billion dollars. FOSS software also has had billions invested in it. This is from large companies such as IBM, Sun, Oracle, NASA, Red Hat to name a few.

    Many of the more modern features of Microsoft Windows came from other OSes. In fact, most of what they created comes from copying others. The latest task bar in Win 7 is a copy of the features of Apple's dock. The desktop itself is a copy of Apple's product (I know, it was copied from other companies). The transparent window borders, and other 3d affects were copied from the likes of Linux. The UAC is a copy of the Mac and Linux. There are features that Linux has that exceed anything Microsoft offers and you should expect copies of that to occur in Windows.

    The point is that *all* OSes today take considerable commitment, even in the billions of dollars. The features of any given OS and the user experience behind that are common between virtually every OS. Microsoft's paid model for Win Phone 7 and the fact that they are late players and doing nothing more than emulating the already successful Andoid and iOS foretell of slow adoption, higher costs, and a weaker user experience due to the lack of apps, the lack of refinement as is found by revising your product over the years.

    Essentially, the parent's post is a weak attempt. He demonstrates an almost complete lack of knowledge about anything of which he is speaking. His perspective is utterly one-sided and he's showing his prejudice throughout. He reminds me of a wanna be Glen Beck of /.!

    --
    You can lead a man with reason but you can't make him think.
  46. Sorry, it is Windows that sucks, not iTunes by gig · · Score: 2, Interesting

    iTunes is just the media player from Mac OS. It runs great on a Mac. It's fast, it never crashes. It's happy to download many 1-2GB movie files while transcoding and syncing hundreds of music files to multiple mobile devices.

    When you're running iTunes on Windows, you're essentially running a chunk of Mac OS to get that done, because Windows doesn't have the corresponding systems like open media playback. But you're running it on the creaky Windows core, which can't multitask to save its own life and which falls over if you blow on it.

    It's like running PHP on Mac or Windows. On a Mac, you have actual PHP on actual Unix and you just turn on PHP and you go. On Windows, you install something like EasyPHP that has to put a hunk of Unix into a creaky Windows application.

    Maybe if 90% of the Windows platform was on the latest OS version like Apple's users, then Windows users would have a right to complain about how iTunes performs on Windows 7. But you are mostly on the 2001 version of Windows, which predates the iPod by a few months. So Windows apps are XP apps, even if you're running Vista or 7.

    If you want good performance from your PC, get a Mac. This has been true for the entire 21st century. If you haven't caught on to that yet, then STFU. Nobody gives a damn about how bad your Windows works anymore. We all know it's broken, we all know it's not being fixed, we all know there is an alternative that has thousands of advantages as well as much cheaper TCO. You're working harder and paying more to run Windows. Stop complaining that it sucks. Your destiny is in your own hands.

  47. Re:How Does the Same Company Make iPods and iTunes by bennomatic · · Score: 2, Informative

    I'm guessing you use a Mac. This is a program which I LOVE on the Mac and HATE on Windows. I've got a dual-core 2.4 GHz Core 2 Duo based Windows machine... granted, it's running XP, but shit, if iTunes is running, everything grinds to a halt.

    To that end, the same thing happens with Quicktime and Safari on my Windows machine. I'll be upgrading soon to Win7, so I have hopes that it'll run better, but at this time, Apple products on Windows *suck*.

    --
    The CB App. What's your 20?
  48. Re:How Does the Same Company Make iPods and iTunes by jedidiah · · Score: 2, Insightful

    Yes. Ignoring the native OS libraries for a given function should be a big fat no no.

    This is especially true for stuff like video that quite often requires very low level hardware integration.

    Someone running iTunes should not have to worry about whether or not Apple properly replicated PureVideo or VDPAU hooks.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  49. Rewrite = Tough Sell to Management by Cloudgatherer · · Score: 2, Insightful

    I'll briefly mention that I was gifted an iPod nano, but I was well aware of the clumsiness of iTunes and I have always avoided it like the plague after using it years ago. I found an open source python script which would allow me to just drag whatever mp3s on the device I wished and it randomized them for me. I would highly suggest it.

    Anyway, about rewrites of software. They hardly ever happen and in the vast majority of cases they do not work out for the better. OS X was an exception, but lets face it, OS 9 was a piece of absolute crap compared to other modern day operating systems and Apple has an entire team devoted to their OS which was aware of this. They even saved themselves some work by using some OSS *nix code (the guts of OS X runs on a BSD variant and a Mach kernel, but my memory is fuzzy).

    That brings me to my over-arching theme, such that, a rewrite of a "successful" application is a very difficult sell. OS 9 was not what anyone would call successful. iTunes could be described as successful given its usage. Sure, those of us here are going to scoff at it, I think we expect more, but until Apple sees some sort of sales hit or massive negative backlash about it, the management will likely stay the course.

    This brings me to my next point, the rewrite of any application will likely have an equivalent and/or reduced feature set. In some cases that is good (for cleaner, crisper software), however if you take this proposal to non-tech-savvy management, they will interpret the request along the lines of: spend X man years, Y million dollars, and end up with the same product that only works slightly better. The obvious follow up question from management then comes in: "well, can we fix what we have for cheaper?" In doing the trade-off analysis, nearly any sane management will take the significantly reduced cost for a minor improvement in a trouble feature as opposed to a rewrite.

    And to go to the car analogy, say you are management. Your car currently makes you a lot of money because people use it, but they complain about how old/clunky it is. To completely re-invigorate your car, the mechanic wants $25K to completely re-tune/paint/upholster/everything your vehicle. The end result will be basically the exact same car, just in mint condition. OR you think to yourself, you can do the bare minimum maintenance, and take that 25K and buy a new car, and have two cars that can make money. Even if your customers simply use the new car over the old one, at least now you can buy a different car from the old one and attract more customers! Management generally prefers the latter option here, while consumers might prefer the former. Then again, its management's money, hence the tough sell.

    So the key here is, if you were someone who could talk to the Apple Management, how could you make a convincing enough case to do a rewrite of iTunes such that the ROI (return on investment) is worth it for management? A true answer to that takes more than just a /. post.

  50. Re:How Does the Same Company Make iPods and iTunes by Americano · · Score: 4, Insightful

    The "clueless sucker" argument is enough to explain why someone would buy them the first time.

    It's not enough to explain why they *keep* buying apple products, and why Apple products have one of the better customer satisfaction ratings in the industry.

    If you buy something and feel that you've been bait-and-switched and your new device absolutely doesn't live up to the marketing hype, you're not going to tell people that you "love" your new purchase, and plan to buy another.

  51. To abuse the old standby, by abulafia · · Score: 2, Insightful

    iTunes is a decent operating system, but it really needs a good MP3 player.

    Seriously, I love OSX and use two macs, I'm relatively happy with my iPhone (I like it, modulo ATT, and even that has gotten better), but iTunes is a bucket of spit.

    I get the strategy. It just sucks for my usage model.

    Things I think are crappy:

    • Phone/pod sync should be transparent when plugged in, without launching iTunes. If installing apps/upgrading IOS/whatever absolutely has to be in iTunes, then only require me to futz with it when I'm installing an app or upgrading. There's no sane reason to make me launch a media player to back up my phone.
    • A small, lightweight player for music, along the lines of the old Winamp, is the right UI for music. Perhaps the full UI for ripping/geeking out on adding composer information/rating songs/whatever makes sense, but a simple, unobtrusive controller for music, ideally one with just keyboard controls as an option, would be ideal. The "mini-controller" isn't bad, but loading all of iTunes to get it is annoying.
    • I get that pushing the store is important to Apple. Although I've never bought music from it, I have bought phone apps. All fine. But the hooks creeping in throughout the app are becoming annoying.
    • I refuse to use Facebook, and Ping is even less useful to me. Maybe it is an age thing, but I really couldn't care less about what music people I know are buying, and find the idea of sharing that info creepy and invasive. Not for me. It is typical of the creeping intrusiveness that the "hide" buttons to collapse left-hand categories work for the silly "genius" function and playlists, but not for the store and Ping - gotta keep that in your face.

    One Thing that would make it nicer, and aren't just fixing crappy bloat, would include more flexible volume spanning for libraries. I have a lot of music - it took a long time, but I've ripped my entire collection, which I've accumulated over ~20 years. I don't want or ever need 260G of music on my laptop. I keep a large amount of it on a network drive and put up with iTunes freaking out when it discovers a track is on a drive that isn't connected, but the whole thing is annoying, and keeping it working it needlessly tedious, especially for an Apple product.

    Sorry for the rant - this isn't so much a reply to you anymore - I started this out just to get the refurbished emacs quip out, and it turned into this. I just find it remarkable that Apple has created such a monstrosity that it central to their ongoing strategy. They've created real duds before, but iTunes is... just a mess. They usually eventually get it right, but I'm wondering on this one. I think His Steveness actually likes how fucked up iTunes is.

    --
    I forget what 8 was for.
  52. Re:How Does the Same Company Make iPods and iTunes by RobNich · · Score: 2, Interesting

    I bought an AT&T Microcell. It's not written in Flash, and doesn't use Flash for management. (In case you're curious, it's managed using the normal AT&T Wireless website, and it communicates with their back-end. The Microcell itself has no interface at all, but no Flash is required to manage or install it.)

    And that marketing site is an example of where Flash should never be used. It provides nothing that could not have been done using Web standards (a simple form to gather ZIP code) but was done because the marketing department wanted more whiz-bang effects.

    While we're giving examples, T-Mobile's website is another example of overuse and misuse of Flash. Each page (inside the Account areas) uses 10-30 Flash instances, for everything from using a specific font in headings, to displaying a block of text with a static graph. It's a pain to use on any platform, doesn't work at all on iPhone, and makes me want to find another provider.

    --
    Hello little man. I will destroy you!
  53. Wow, nice troll by Toreo+asesino · · Score: 2, Informative

    iTunes decision to use abstraction on Windows can hardly be blamed on Windows itself; it's just pure laziness on Apples' part. There's plenty of native media & drawing APIs that iTunes just can't be bothered to implement, and the result is a slow and shitty iTunes implementation on Windows. I know no other app that installs so much shit; a custom USB driver (http://www.zdnet.com/blog/apple/apple-rolls-back-usb-driver-in-itunes-8-for-windows/2270), various services, various other apps you never asked for, etc, etc. It's pure 100% bloat that seemingly only Apple seem to install; no other application I've ever seen piles in so much crap, and you blame Windows? The reality distortion field is strong in you.

    Curious comparison with php; I never thought you could link the speed of a media player to that of a web-server technology until now. That aside though php is in fact faster on Windows apparently - http://blogs.iis.net/bills/archive/2006/10/31/PHP-on-IIS.aspx

    I find it ironic that Apple call Windows out on being so slow & insecure when they are in fact one of the biggest perpetrators of shoddy coding. The whole "You must use native APIs for the genuine experience" thing going on with the iPhone, while disregarding the same rules completely for their Windows apps. Utter double standards.

    --
    throw new NoSignatureException();