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Best Buy Unapologetic About Charging For PS3 Firmware Updates

donniebaseball23 writes "After discovering that electronics retailer Best Buy was charging ignorant customers $30 for the 'service' of installing updated firmware on PS3s, IndustryGamers got word from the company on its policy. Best Buy sees no problem with charging for this convenience, even though it's something Sony provides to PS3 owners completely free. 'While many gamers can handle firmware upgrades easily on their own, those customers who do want help can get it from Geek Squad, and we continue to evaluate this offering to ensure it meets their needs. The service goes beyond a firmware updates, and includes user account setup, parental control setup and other components,' a representative said."

6 of 454 comments (clear)

  1. Re:Wow by alvinrod · · Score: 2, Funny

    I know you're being facetious, but should anyone expect less from a company that charges over $60 for a six foot HDMI cable? I'm surprised that haven't created a surcharge for being able to enjoy getting shafted really hard.

  2. Re:How is this different from ... by Anonymous Coward · · Score: 1, Funny

    How is this different from paying for sex.......you could masturbate for free instead of blowing (pun intended) a few bills on a prostitute

    Someday when you get to have sex you will discover that even bad sex is better than masturbation, well at least for guys.

  3. Re:Because? by Khyber · · Score: 3, Funny

    Never played a racing game, I see. :)

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    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  4. The high road by Anonymous Coward · · Score: 2, Funny

    I'm not going to say that Best Buy is a greedy opportunist. I'm not going to say that the customers are ignorant fools with too much money.

    I'm just going to say that I will perform this service for $25*, with no coupon required. So if you're one of those people who need firmware upgrades for your PS3 and don't mind driving a few miles to get it done, I can help you anytime between 9am and 9pm in the South Bay Area. Look me up on craiglist!

    *Additional charge of $5 for Other OS removal

  5. Re:We're always saying stupidity should hurt, righ by svanheulen · · Score: 5, Funny

    I don't hate Best Buy for preying on stupid people. I hate them for thinking of it first.

  6. Re:Horribles! by moonbender · · Score: 2, Funny

    No it's more like going to a restaurant for a meal, and the restaurant is like a tiger, and I'm wounded, and the tiger attacks me and I'm dead, except I'm not dead, because I am the tiger. You're dead!

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