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Times Paywall In Questionable 'Success'

takowl writes "It's been a few months since The Times newspaper in the UK (part of the Murdoch stable) hid its online stories behind a paywall. The media watched eagerly to see if people would pay for news online. Now The Times has uncovered its first results: some 105,000 have coughed up online, and another 100,000 print subscribers have access. Naturally, the paper is keen to promote this as a success: some people are willing to pay. The BBC's technology correspondent, on the other hand, reckons: 'it's safe to assume that Times Newspapers has yet to achieve the same revenues from its paywall experiment that were available when its website was free.' Will online subscribers help the Times survive? Will other papers follow its lead?"

40 of 214 comments (clear)

  1. BBC vs Murdoch by mccalli · · Score: 2, Insightful

    'The BBC's technology correspondent, on the other hand, reckons: "it's safe to assume that Times Newspapers has yet to achieve the same revenues from its paywall experiment that were available when its website was free."'

    No it isn't. It's possible to believe it (and so do I) but it's not safe to assume anything. Data please.

    Cheers,
    Ian

    1. Re:BBC vs Murdoch by ledow · · Score: 5, Insightful

      Technically accurate. However, the 20+ million pageviews that they have DEFINITELY lost is an awful lot of ad revenue to miss out on. Their paywall statistics include paper-subscribers, trial-subscribers, one-off subscribers, reporters who subscribed so they could accurately report on the new system, etc. so are nowhere near 200,000 "regular subscribers" at £1 / day or £2 / week (so assume £10 a month per person on average, for 75,000 actual online users to be really generous? 750k a month? What do Google ads pay for 20+ million pageviews a month? I'm guessing as much, if not more, and the paper in question always commanded some extraordinarily high advertising rates because of its readership).

      It *sounds* to me like "Look, we were right, it works!" when in fact it's more of a "It wasn't a complete loss, for our particular (high-earning) readership, at the start, if we count all our paper subscribers who get it free anyway, and we have no idea what'll happen next year." It's doubtful that any other papers could or would follow this model, at that was much more of the point of this exercise - it was an attempt to "normalise" online-paywalls as the access for a newspaper.

    2. Re:BBC vs Murdoch by ledow · · Score: 5, Insightful

      It's not as simple as that.

      Someone who, for one single day, paid £1 to view one single article to see how it worked is classed the same as someone who has a regular paper subscription for the last 30 years (because paper subscribers get online subscriptions for free), who is classed the same as someone who specifically signed up to the online version only, etc.

      £1 a day, £2 a week, and lots of variations in between. The number of "subscribers" is irrelevant - it's the type and price of those subscriptions and their regularity. Besides, I expect the majority of their first "four months" published income to be heavily biased towards the first month... they might have made a complete loss for the three after that! Give it a year, see if they are still operating the same system.

    3. Re:BBC vs Murdoch by mSparks43 · · Score: 5, Interesting

      Actually, Its much funnier than that.
      ->unique visitors to its front page

      only 100,000 went beyond that.
      21million
      to
      100,000
      means they lost 99.53% of their readers

      And for those not in the UK, they've been slamming adverts on TV asking people to join, but we all know its google these days that drive visitors, and they've all but vanished from that.
      Once you factor in attrition I'll give them 12 months left to live.

    4. Re:BBC vs Murdoch by jonbryce · · Score: 5, Informative

      There are 105,000 paying subscribers. The rest are print subscribers who get free access to the website. Half of the paying subscribers use the iPad App at £10 per month less Apple's commission. From what I can see they are making about £10m per year in subscription revenue less billing costs compared to £22m in advertising revenue previously.

    5. Re:BBC vs Murdoch by Hylandr · · Score: 4, Insightful

      Not exactly.

      In radio, studios will have employee's call in to new shows pretending to be the average Joe in order to create the impression of an active product. Newspapers in this respect are no different, in beefing up the numbers.

      Everyone needs to keep in mind that anything heard on the radio, seen on the TV or read in print belongs to the entertainment industry.

      - Dan.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    6. Re:BBC vs Murdoch by dbIII · · Score: 4, Insightful

      His newspapers bleed money anyway and are probably worth less in total than the money Murdoch made a few months ago from selling a Chinese TV network. Any money made at all from the paywall sites is just a byproduct of a game to make it look as if the BBC, Google etc are stealing from him and destroying jobs.

    7. Re:BBC vs Murdoch by afidel · · Score: 2, Insightful

      Sorry, but I'd rather have a monopoly that points me to many free sources of news and opinion than pay cash to a muckraker.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    8. Re:BBC vs Murdoch by NatasRevol · · Score: 5, Interesting

      Complete BS.

      You don't need to pay Google anything.

      (Yes, I realize this is an anecdote.)
      My business (computer repair) was paying Google about $200/month for adwords. And it was poor targeting. Keywords & regions are it. For example, I couldn't have no ads on the weekends, and lots of ads on Monday. Even if I did it manually, the numbers changed gradually. So we decided to stop adwords since we weren't getting any real hits from it. Now, we get calls regularly from people who found us on Google. They seemed to be ignoring us if they saw us in adwords, but actually contact us if we're not in adwords. So we're more profitable AND have fewer expenses.

      Tell me you don't subconsciously ignore businesses with excessive/annoying ads.

      --
      There are two types of people in the world: Those who crave closure
    9. Re:BBC vs Murdoch by icebraining · · Score: 3, Interesting

      Why are the people interested in celebrity drivel when there's no paywall, and "quality content" when there is?

      If they get hits when they post a big headline about paris hilton, means their costumers are looking for it, and providing "news" on what people are interested in is exactly what they need to get people to pay.

    10. Re:BBC vs Murdoch by icebraining · · Score: 3, Interesting

      What gatekeeper? There are plenty of news aggregators besides Google. In fact, we're posting in one of them right now! And all of them "work best" with unrestricted pages. In fact, the Web itself well before Google was designed like that.

      What we need is a decent micropayment system, where I don't have to subscribe for a whole month to read a couple of articles, but alas, there's no decent system right now.
      (Flattr is the closest thing, but it doesn't support fixed amounts, it always divides the whole "cake" for all the "things", which means an article might get $0.5 from someone and $2 for someone else, and I'm not sure the newspapers are OK with that).

    11. Re:BBC vs Murdoch by horza · · Score: 4, Funny

      He has a mailing list of 105,000 gullible customers, who will pay money when they can get a superior product for free elsewhere.

      That list alone must have some value!

      Phillip.

    12. Re:BBC vs Murdoch by dorre · · Score: 2, Insightful

      I will start by declaring my reason for my previous post.
      I want to read good articles about interesting topics. I want the journalist to write exhaustively on a subject and present it with his analysis, where it is clearly stated what he has found and what are his analysis of the topic. I also want to be a good writer so it is interesting to read.

      My point here is that we need to look at what kind of news/articles can we expect from a news paper with different kinds of rewarding systems.
      As far as I know, ad-revenue is generated on per-click basis. So the incentive here is that a news paper would want to appeal to a 'furious clicker'.
      Basically, a news paper can earn more if they dilute all the good articles with a lot of shitty contents about paris hilton. You have to click through ten articles before you find something you want to read, instead of directly understanding what a story is about. Without clicking on it.
      click-click-click vs. click is 3x profit vs 1x profit

      I am prepared to pay to read interesting news not diluted with shit because to some extent I value my time.
      Basically I think the ad system sucks, because you want to make content that attracts visitors to click, instead of articles that interest people.
      Think of a big boobed blonde attention whore vs. a cute smart girl that's interesting to talk to (and also sleep with!).

    13. Re:BBC vs Murdoch by dorre · · Score: 2, Insightful

      While I agree that for now Wikileaks is a very important information distributor, I think it would be a mistake to start depending on them. I think it would be too easy for someone with malicious intentions to publish false documents through them and get them taken seriously.
      I hope their ideals spread back to the 'real' press.

      But for now:
      Go wikileaks!

    14. Re:BBC vs Murdoch by postbigbang · · Score: 3, Insightful

      And they'll wither on the vine unless you start sending in much needed cash for their operation. It's also a political statement about freedom of information.

      --
      ---- Teach Peace. It's Cheaper Than War.
    15. Re:BBC vs Murdoch by ColdWetDog · · Score: 2, Insightful

      Yeah, sorry for that. I've been working on my thesis presentation (powerpoint) so long that I thought the normal way of writing means writing things really simple and presenting all their using bullet points... Anyway, I'm not a native English speaker. So you don't have to get depressed. (You're welcome!)

      You are doing a thesis presentation with POWERPOINT?

      May God have mercy on you soul.

      --
      Faster! Faster! Faster would be better!
    16. Re:BBC vs Murdoch by demonbug · · Score: 2, Insightful

      I strongly advocate people paying to support quality journalism.

      That's why I sent £50 to Wikileaks, and think you should too.

      Can you point to the journalism that wikileaks has performed? As far as I can tell they just publish source documents that people send to them, they don't do any actual journalism.

      Not that it isn't important; I just don't see it as journalism.

  2. Since it's a Murdoch holding.... by sethstorm · · Score: 3, Insightful

    ...nothing of value was lost.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    1. Re:Since it's a Murdoch holding.... by Joce640k · · Score: 2, Funny

      I dunno, I used to read Jeremy Clarkson's column...

      --
      No sig today...
    2. Re:Since it's a Murdoch holding.... by Xest · · Score: 4, Insightful

      Indeed, even if it is profitable, then it's still a plus that there's 87% less people reading that crap.

    3. Re:Since it's a Murdoch holding.... by sorak · · Score: 2, Interesting

      I wonder how the contributors feel about this. I'm not too familiar with the times, but here in the U.S., we seem to be in the era of "synergy". Bill O'Reilly hosts a talk show every night. Once he built up a large audience of viewers, he signed a lucrative contract to host a radio show. Now, many of his night-time viewers will also listen, and much of the research that went into his night-time show can also carry over to the daytime show. Then, every year or two, he takes the research and opinions that he has been broadcasting over cable, radio, and the internet, and publishes them into a book. He then uses the book as a springboard to tour the talk show circuit promoting his it, and his show, on everything from Jay Leno, to Jon Stewart.

      All this began from an opinion show on Fox News. If, ten years ago, he had lost 87% of his audience, would he be where he is today?

  3. Another question by drinkypoo · · Score: 4, Insightful

    How many of these people are going to pay again?

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  4. Self-fulfilling obscurity by bbtom · · Score: 4, Interesting

    I haven't had any reason to read the Times since nobody links to their articles any more. And since I have no reason to read the Times, I haven't had any reason to pay for it.

    Because of the very negative political effects that Murdoch's money and influence is having both here (where The Sun newspaper has become a kingmaker in British politics and in the US and other countries), I rather object to giving money to Murdoch's companies. I'm very glad we have stopped paying for Sky, for instance - there's enough crap to watch on Freeview/Freesat without paying £40 a Murdoch to watch repeats littered with adverts.

    Save democracy: starve the Murdoch beast!

    --
    catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
    1. Re:Self-fulfilling obscurity by hedwards · · Score: 5, Insightful

      Indeed, he damages every market he enters. I do think that the US needs rules on media ownership precisely to prevent corporations like Newscorp from having an undue influence on politics. There's been way too much consolidation of media outlets and it's really hurt politics.

  5. No longer relevant by vlm · · Score: 2, Interesting

    About a billion people are more or less on the internet. That being 1e9.
    The Times count it a success that 1e5 or so people signed up.
    Only about 1 in 10000 people even theoretically can access their site.
    Not very impressive.

    I suppose other newspapers could try to "compete" by shutting off their webservers 99.999% of the time.
    Another way to compare, is TV shows get canceled when their market viewer share drops to something like a hundred times the Times market share.

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    1. Re:No longer relevant by bbtom · · Score: 2, Interesting

      Is that the right analogy though? Sure, if a advertising-funded (or, in Britain, a license-fee-payer-funded) show gets a small audience share, then it may get taken off air.

      But I imagine that some of the porno channels that you have to pay a subscription for don't get many viewers. But so long as the viewers they have are paying enough to fund their whole operation, they don't really give a shit that they aren't getting the same number of viewers as Prison Break or whatever. (Same for premium non-porno channels.)

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
    2. Re:No longer relevant by lxs · · Score: 2, Funny

      If they are up to 52, it must be a winning formula.

    3. Re:No longer relevant by bbtom · · Score: 3, Insightful

      The point that vlm was making was that since such a small proportion of the Internet is subscribed to The Times, it must be a failure.

      Getting 100,000 subscribers online is - if true - no bad thing. The top-selling broadsheet (Daily Telegraph) in Britain has a daily circulation of 691k. The Times itself has a 508k circulation. vlm is wrong to compare the subscriber numbers to the Internet as a whole: instead, you need to compare it with the UK broadsheet market. Because, really, all they need to do is cover their costs online. Anything else is profit, since they already have an existing offline newspaper business.

      The problem is that it is doubtful whether they have got 100,000 subscribers: someone spending £1 trying out the paywall for a day is not necessarily someone who will then continue paying.

      To see whether or not it has turned out to be a success, we need to wait until there are figures counting the subscribers once things have settled down and compare them with their own business objectives. It's a business: subscriber numbers don't matter, profit matters.

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
  6. Terry Jones burns Times paywall at Ground Zero by David+Gerard · · Score: 5, Funny

    Terry Jones has called off his plans to burn a copy of The Times at Ground Zero tomorrow, after the paywall caught alight for half an hour on Friday afternoon.

    Jones had planned to burn The Times because, he claimed, Rupert Murdoch would not rest until he had paywalled all of Google, including the remarkably lucrative Monty Python channel on YouTube. However, he was "rethinking" his plans after approximately everyone in the whole world suggested that just because it was legal might not actually make it a very good idea.

    "We have made a deal with the thirty-three journalists still trapped down in the newspaper," he said. "They will come out and Caitlin Moran will publicly recant her idiot piece from a few months ago about what an excellent idea the paywall was and how enormously pleased she was to be stuck behind it. Oh, didn't you read that?"

    The journalists have been trapped down the shaft since the first of July, and are being dribbled readers through a straw to keep them alive and focused and make them think there's a point to being there.

    "Of course, failing a recantation there will be a paywall conflagration that reaches the skies. All those lovely theoretical readers disappearing in a cloud of soot and cement dust! But I'm sure it'll hardly be noticed and no-one will be upset."

    The "newspaper" was an ancient form of information distribution using cellulose pulp from crunched-up trees. It was popular in the early days of Google, when users would send written requests to the company enclosing a stamped self-addressed envelope and receive a reading list to take to their library, with an advertising flyer also enclosed.

    --
    http://rocknerd.co.uk
  7. Erosion of publishers & distribution chains by Rivalz · · Score: 3, Insightful

    I think it is natural that the media conglomerates built on the old publish and distribute business plan are going to have to compete directly against the journalists they normally employ.
    Cost of publishing is now next to nothing, cost of distribution is now next to nothing. So what services does a Media company like The Times offer it's employee's to entice them from not competing directly against the company?
    Forget about people not being willing to pay for a daily dose of articles that they may not ever read. That shouldn't be concerning Media Moguls. What should be worrying them is what is going to stop their talent from a mass exodus and compete against the company.

    1. Re:Erosion of publishers & distribution chains by jfruhlinger · · Score: 4, Insightful

      News organizations provide a lot more "value" to reporters than just physical distribution. There is a whole editorial infrastructure in place to make the stories better -- fact checkers and copy editors to make sure the stories are well-written and not wildly off-base, and assignment editors whose job is to have sense of what the big stories are nudge reporters in the right directions. Many of these support editors have decades of experience in the region being covered, know the people who need to be called, can connect a current story with longer-term themes, etc.

      Then there's the ad sales people whose existence helps insulate the journalists from potential conflicts of interest (if you're both reporting and selling ads, are you objective and believable?). And of course there's the fact that a large news organization is a pool of capital that allows news reporters to draw a steady paycheck/get benefits rather than just living ad sale to ad sale, which helps convince journalists to remain journalists instead of getting into a more lucrative line of work.

      Journalism is changing and should change radically in the coming years. And in fact in the drive to cut costs many news organizations have been removing just the sort of infrastructure I described (which strikes me as silly because it's what differentiates them from dude-with-a-blog competiton). But to say that the only thing a news org offers to a journalist is "distribution" is silly.

    2. Re:Erosion of publishers & distribution chains by tlhIngan · · Score: 3, Interesting

      You missed an important one - news organizations also provide legal departments (good and bad). Bad in that legal sometimes quashes stories unnecessarily. But good in that they often will take a stand and publish something that could get them in hot water but legally in the clear.

      Lone wolf reporters can easily get swamped with all sorts of lawsuits - despite anti-SLAPP and shield laws. Enforcing either takes lawyers and lots of money. And between paying for lawyers and having to attend court, it could easily put a reporter out of business.

      Anyhow, I don't believe this story. They may have 100,000 paying subscribers, but they probably charged the same rates for the ads as they did when they were free. So they effectively earned 100,000 subscriptions without losing any money. Let's see the numbers after ad rates have been adjusted. Advertisers aren't stupid and they're tracking these things as well. It would be interesting to see if the subscribers have a higher click-through rate or not, and what advertisers are demanding for their dollar.

  8. Re:Donate button? by crimperman · · Score: 2, Funny

    Yes because there is a history of those with a lot of money being prepared to give any of it away

  9. Re:Missing data by jonbryce · · Score: 2, Informative

    22 million people used to read it before.

  10. Re:A good thing? by ledow · · Score: 2, Interesting

    If you can't make money from ads, product endorsement, commission links and other things online (including companies directly approaching you trying to outbid your entire Google ad revenue), or your data isn't incredible precious and expensive (e.g. Ordnance Survey), you ain't *gonna* make money with charging to view a website. If you do, you could have made a LOT more by doing it another way. I'm not suggesting that The Times should team up with Cafepress and make a Times T-shirt, but the basic rule is that ads only work if you have exposure, and pay for that exposure, and if you don't have exposure it's impossible to make money from ads. But at the same time, when ads have good, public exposure, they make you an AWFUL lot of money (e.g. Superbowl ads).

    My brother runs an extremely popular website (have to keep moving hosts because of bandwidth problems and it's only HTML/PNG/JPG's) that's funded entirely by Google ad revenue - he'd rather shut down the site than move it to a paywall because it would destroy the whole basis, community, reputation and income of the website. Related companies come to him now and say "we'll give you X amount of money just to put a link to us on your website". He has products sent to him for review. The offers have never once made more than he could through some Google ads, even after some tough negotiations - because the people who want to pay for advertising space can't compete with just asking Google to do it on related sites for them. Advertisers know their industry, which is about exposure, image, relevance and other things. People rarely pay YOU regularly for not doing very much but if the investment in quality is already there, advertising actually makes an awful lot of money, so much that even the biggest high street store can't afford to buy exclusivity.

    If you can make money by someone paying you to do not very much, who also has to take their cut, probably multiple times, from a company who wants to be associated with your brand, why would you think that you can expect your CUSTOMERS to pay an equal amount plus profit to you directly? If that were true, advertisers would ALL be out of business. They aren't. They occasionally shift media but they very, very rarely abandon it. It's not that you CAN'T make money, it's that you're silly if there are lots of easier, still respected, legal, and industry-standard ways to make MORE money.

    The problem is that people don't get the concept of having to be a quality link to make money from Google ads, and think they can do better by either a) gaming the links with substandard content, b) charging people for access to some information or c) reducing the quality and actually losing customers. And reputation matters. Anytime something goes from "Free" to "Paid" there's an associated loss of reputation. If you can't afford to give it away, why were you doing that last year or the year before?

  11. Re:But you are the one left sitting in the dark. by bbtom · · Score: 4, Insightful

    Surely, the FT over the Times for financial news and info?

    --
    catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
  12. Re:Looking beyond the numbers by nbauman · · Score: 5, Interesting

    WSJ was a unique newspaper. They were publishing unbiased, reliable, useful news, which is why so many people (including me) were willing to pay any reasonable price for it, certainly $150 a year. I don't think you say that about any other Murdoch publication (and I'm not sure you can say that about the WSJ any more). I'm not going to pay $150 a year (or anything) for right-wing propaganda.

    The WSJ's news was as objective as humanly possible. Their news department had an independence from the advertising department and the publisher's personal causes that was legendary. The far right editorial page was a useful cover for reporters who were free to tell it like it is. http://www.time.com/time/magazine/article/0,9171,956896,00.html

    For example, when General Motors threatened to withdraw all their advertising from the WSJ if they printed a story GM didn't like, the WSJ told GM to go fuck themselves. It was a long time, after GM finally came crawling back, before the WSJ let them advertise again.

    The New York Times in contrast used to print puff pieces on for example the auto industry, because they were big advertisers, and the publisher used to promote his or her pet causes all the time. See Gay Talese's "The Kingdom and the Power" or Robert Moses' "The Power Broker."

    Rupert Murdoch was willing to tell any lie, break any promise, or betray any trust to get a reputation for integrity. That's how he bought the WSJ.

    Unfortunately, since Murdoch bought it, not only the integrity but the quality has gone down. In my reading, they don't always give both sides of the story they way they used to, doesn't always have the depth it used to, and now has a Republican tilt. According to the NYT, one of Murdoch's new editors in the Washington bureau was cutting out paragraphs that were favorable to Democrats and unfavorable to Republicans. You want me to pay for that?

  13. Re:But you are the one left sitting in the dark. by VJ42 · · Score: 4, Insightful

    The Times remains the leading financial paper in the U.K.

    Nope, that'd be the Financial Times(IIRC owned by Pearson PLC) is a financial paper, not The Times(owned by News International) which is a normal daily newspaper.

    --
    If I have nothing to hide, you have no reason to search me
  14. Re:But you are the one left sitting in the dark. by DrXym · · Score: 2, Insightful

    The Times carries pretty much the same level of market coverage as other broadsheets. I'm sure it's an interesting read but it would be the Financial Times (which uniquely is printed on pink paper) that market people would read the most. Notably the electronic version is already partially behind a paywall, but then again it has unique content that specialist people want to read and the general public can do without or find alternatives for.

  15. Re:Missing data by MaskedSlacker · · Score: 2, Informative

    Again, Times != NYT. Is this really that hard, or is /. collectively just that dumb?