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UK Games Retailers Threaten Boycott of Steam Games

RogueyWon writes "Games industry trade site MCV is reporting that two major UK video games retailers are threatening to ban Steam-enabled PC games from their stores. The as-yet-unnamed retailers are apparently concerned that by selling Steam games, they are pointing their customers towards a competitor and will by trying to bring pressure upon publishers to strip Steam functionality from their games. This could prove an interesting test of where the real power lies at the retail end of PC gaming."

81 of 443 comments (clear)

  1. Okay... by Monkeedude1212 · · Score: 4, Insightful

    More sales for Steam then?

    1. Re:Okay... by chemicaldave · · Score: 3, Informative

      More sales for Steam then?

      Sort of. Having worked at Gamestop in the past, I can say that their revenue comes from resale, not first time sales. If it wasn't for the face that broadband isn't accessible to everyone, there would be PC games sold in cases. The profit earned on new game sales is negligible. I'm assuming these companies work in a similar fashion so not selling PC games in the store isn't going hurt their bottom line very much. However, this will prevent some customers from ever entering the store which is one thing that helps drive sales.

    2. Re:Okay... by Monkeedude1212 · · Score: 4, Interesting

      I can't remember if it was on here or some other site but I read a bit where a guy went to go buy Oblivion from GameStop and he just so happened to enter when someone was trying to sell their copy of Oblivion to the store. The used copy from the store was going for 30 or 40 bucks while they were only willing to pay like 10 dollars for buying it back.

      The guy interrupted and offered $20 for the exchange and the two of them left the store happy.

      I think I may do this with some of my older games - I'll go stand right out front of Gamestop and huck my goods.

    3. Re:Okay... by hairyfeet · · Score: 4, Informative

      But on the other hand things like Steam (or worse AC2 style online "activation") are killing the used PC game market for ALL of us not just Gamestop. And don't forget this is DRM folks, which means you play THEIR game by THEIR rules, because YOU never own it! Want to mod it? Not allowed unless they say so. Want to sell it? Not allowed. I don't see how this is ANY different from the Apple walled garden approach, since they have all the rights to do as they please AFTER the sale.

      So while I think Gamestop can be serious asses, let us not forget that ultimately all these Steam style distribution methods make for a great run around our first sale rights, and make every "purchase" nothing more than a really expensive rental. They can pull your account, take your games away from you, they have ALL the control in their walled garden while you have none. That is why I have been putting my money where my mouth is and been shopping at Good Old Games where at least I OWN what I pay for.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    4. Re:Okay... by MattW · · Score: 2, Insightful

      Dude, if someone wants to hang out in front of your store to trade a game all day, I think you should probably not worry about it. That's a price in time almost no one is going to be willing to pay.

    5. Re:Okay... by Enderandrew · · Score: 2, Insightful

      I'm not a fan of DRM. It doesn't stop pirates at all, but punishes paying customers.

      That being said, 99% of PC games ship with DRM either way. Steam however gives me great sales and digital downloads. So I prefer Steam over the alternatives, such as supporting places like Gamestop which are like pawn shops for kids.

      And are you sure gog.com doesn't include any DRM whatsoever? That shocks me. And technically you never own software. You license it.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    6. Re:Okay... by bhcompy · · Score: 2, Insightful

      I don't sell my PC games(and I don't buy console games I intend to sell, GameFly takes care of that), so I don't care about resale rights(and I could always sell my Steam account if I wanted to).

      GameStop has shit selection of PC games in store, and second hand PC games are useless since the ones that are not tied to a persistent online service(be it Steam, Impulse, GFWL, Ubisoft, etc) have CD keys that in modern times are one online at a time(like original HL) or use limited(like Spore).

      Steam is DRM, but it's a reasonable DRM and it provides a service that makes up for the disadvantages of it. Instead of needing to find a pug channel on IRC, load up Xfire, etc, I just search my friends or groups list on Steam to join a game. Instead of needing a CD and a key to install a game when I want to play it, when I want to install a new PC, or when I use a friends PC, I can download from Steam with no hassle.

      Ultimately, the service is worth the potential downside. This is the assessment you make for every decision in your life: Does the benefit outweigh the negative? In this case, it emphatically does.

    7. Re:Okay... by Zerimar · · Score: 3, Funny

      But Valve (and to a lesser degree, Blizzard) is almost single handedly keeping PC Gaming alive and well. Steam has been amazing for the PC gaming ecosystem - especially for the little guys. Does World of Goo get noticed without Steam? Probably not. Defense Grid? I doubt it. Puzzle Quest and it's derivatives? Nope. Crayon Physics? No. Plants vs Zombies took off with help from Steam as well, although Popcap is a fairly large developer at this point. I'm against DRM as much as the next guy, but I stick up for Valve and Steam. So far they have a proven track record of being very customer friendly as well as being fairly developer friendly. They are unique in that they seem to be the only company doing AAA cross platform games that puts the PC first. When developers like Bioware are making their PC games feel like ports (and stripping features as in Dragon Age: Origins 2), Valve is still out there supporting Team Fortress 2, and the Left4Dead series first and foremost on the PC.

    8. Re:Okay... by kungfugleek · · Score: 4, Insightful

      and make every "purchase" nothing more than a really expensive rental.

      Almost every game I've purchased on Steam was under $5. Some even less. Never more than $10. Not that expensive as far as a "rental" goes.

    9. Re:Okay... by robpoe · · Score: 2, Informative
      But on the other hand things like Steam (or worse AC2 style online "activation") are killing the used PC game market for ALL of us not just Gamestop. And don't forget this is DRM folks

      I'm tired of invasive DRM. Steam handles DRM quite nicely. I'm not totally against DRM if it's not invasive.

      You don't want any DRM? Ok, so take a look at Crysis - probably (arguably) the most pirated PC exclusive FPS made. And let me tell you, that game was pretty damn good! Now, because of piracy, Crytek (the makers of Crysis) are never going to do a PC exclusive game. Meaning longer dev times, and maybe a lesser experience for PC's (since they can't just focus on one platform). At least they didn't give us all the middle finger and go out of business. Now, if it'd been offered in Steam and the DRM (which you cry so hard about) keeps the piracy numbers way down -- ultimately the company makes money and piracy is much lower.

      Also, Steam makes updates almost painless for the end user. Dev pushes a patch, game is patched. No waiting for Fileshack / etc to be able to get a download at 75k/sec.

      --
      = Grow a brain...
    10. Re:Okay... by RapmasterT · · Score: 4, Insightful

      As someone who works at a second-hand store, this is a very rude thing to do,..

      Frankly, and without trying to be insulting to you personally, but second hand stores can take that attitude and cram it right up wherever your species traditionally crams things.

      As someone who used to manage a retail software store, I can tell you that 8% margins are pretty typical for software and game sales. Second hand stores operate on a 200 - 300% margin because they pay pennies on the dollar for the buyback, then resell for a small discount off new retail. This kid of "poached" transaction may be considered rude by the second hand stores, but it's OBVIOUS and INEVITABLE because you're offering so far below market value for it.

    11. Re:Okay... by DeadTOm · · Score: 3, Interesting

      But on the other hand things like Steam (or worse AC2 style online "activation") are killing the used PC game market for ALL of us not just Gamestop.

      I agree on this point, I really think steam needs a feature that allows you to de-license a game and gift that license to a friend. Would be a nice feature. I'd love to be able to give some of my older games to my kids but I'm not going to let them get on my steam account.

    12. Re:Okay... by wjousts · · Score: 4, Insightful

      Now, if it'd been offered in Steam and the DRM (which you cry so hard about) keeps the piracy numbers way down -- ultimately the company makes money and piracy is much lower.

      I assume you have a source to cite that proves piracy is much lower on Steam DRM'ed games? Because I'm pretty sure everything on Steam is out on the torrents somewhere...

    13. Re:Okay... by Anonymous Coward · · Score: 3, Informative

      Want to mod it? Not allowed unless they say so.

      Do please point out a game that people want to mod but cannot because Steam prevents them.

      Oh, wait, Steam goes out of its way to ensure that games remain moddable, and some mods are even distributed officially on Steam. Never mind then. I guess you're just spewing scaremongering bullshit like every other Steam hater.

    14. Re:Okay... by cenice · · Score: 3, Informative

      And are you sure gog.com doesn't include any DRM whatsoever? That shocks me. And technically you never own software. You license it.

      Check out point three on their about page for a pleasant surprise.

    15. Re:Okay... by Lokeh · · Score: 4, Interesting

      No offense taken, and the battle of used-store vs. streetcorner/ebay/craigslist vs. new is a difficult and complicated situation. In the end, all anyone wants to do is "get on by" without upsetting people, but all these things seem to be in contention with one another for one thing: your dollar.

      I could say how we don't normally set our prices at "just below retail": most of our prices are determined by what we research online (for media this is usually a quick check on Amazon) and we price them as such, unless we're POSITIVE it will sell for more. We've also ran into some competition with Walmart, actually, where they price their brand new blu-rays and some consumer electronics items at or below USED value (which tends to be ~60% retail on average).

      As for what we pay, it reflects the risk we're taking on what we buy. A vendor has the ability to get replacements or refunds if there is a significant amount of a defective product; for us, it just goes in the trash. We have to do our research, hold it for a number of weeks to be processed by the police, clean it, maintain it, and then guarantee it - all after buying this thing from someone that decided to use their DVD cases as coasters. Fantastic. $10-$15 for something we're going to turn around and sell for $30 sounds more than fair to me, but I suppose I'm biased.

      The issue isn't that people are buying and selling between each other instead of us. It's using our facilities, our store, as a way to find that connection. Go use craigslist or ebay - we refer people there all the time when they don't like what we're willing to pay - but it's akin to us coming and selling our crap in the middle of your store and saying that it's OBVIOUS and INEVITABLE because you're selling everything SO FAR ABOVE market value.

    16. Re:Okay... by Lokeh · · Score: 2, Insightful

      I'm sure your comment will warrant you a +4 insightful, but I might as well try and get my licks in: nowhere in my post did I say anything about things happening outside of the store's property, and your comments on "entitlement" are, frankly, insulting. Of course I'm not entitled to a profit. Neither is someone entitled to coming into my store and undercutting me after a I've spent the resources of securing a store front, doing the research, examining the item and negotiating a price. This isn't a god damn auction, it's a sale between two parties. You wouldn't go into a new retail store and tell someone that's about to buy a laptop that you've got one right here in your bag that you'll sell for half-price.

      As I said in a post farther down, this has nothing to do with what happens outside of the business I'm conducting - I constantly refer people to craigslist or ebay when they don't like the price or I don't have a particular item. I'm not trying to bend the market to my will - I encourage people to do their research. I never hide my intentions: if someone asks, I'm happy to tell them that, yes, that camera I'm buying from you for $20 I'm going to sell for $50, and that here are the ebay listings that I'm finding and, no, I won't pay you the $200 you bought it for. At the end of the day, I'm just a sales peon working in a slightly different environment. I didn't post that intending to start some kind of crusade-against-people-selling-their-crap, just that, "hey, that's sort of frowned upon. Why not put it up on craigslist and not abuse their facilities if you're feeling ripped off?"

      Here is my other post: http://games.slashdot.org/comments.pl?sid=1864094&cid=34198896

    17. Re:Okay... by scot4875 · · Score: 2, Interesting

      You know, game developers could just as easily point at you and say the exact same thing. At least the game developers are *producing* something of value; all you're doing is shuffling stuff around and providing a (increasingly irrelevant) retail space.

      In fact, this is the one thing I have in favor of DLC: I'd rather see money go directly to the publishers than to some place like Gamestop that gouges their customers for 200-500% markups on used games. In fact, it won't really bother me all that much if all specialty game stores that rely heavily on game sales go out of business and leave only big box stores to buy hardware from, and publishers to buy games from directly online.

      --Jeremy

      --
      Jesus was a liberal
    18. Re:Okay... by Darinbob · · Score: 2, Interesting

      I used to visit a store that would sell used games for about $10-20. And give you about $5-$15 for them. I got quite a lot of great games that way, many of which I played many times. Then I moved silicon valley and nothing like this existed. People pointed me to Game Stop and I thought $40 for a used game was the height of stupidity, even if the game is over a year old. I could go to a normal retailer and wait a month or two and the new game will drop to that price.

      Still, it's better than Steam.

    19. Re:Okay... by JustSomeProgrammer · · Score: 2, Interesting

      I remember the days when you weren't able to sell PC games back to stores. Once you opened it, it was yours for good. Only cartridges could be resold.

    20. Re:Okay... by DrSkwid · · Score: 2, Insightful

      And yet I have all my Steam games sat wherever I have a connection. I have NO IDEA where my Half-Life CD is but I can play it whenever I feel like it.

      yeah, that sucks!

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  2. Structural Unemployment for Middle Men by eldavojohn · · Score: 5, Insightful
    The boss of the UK game retailers said:

    Publishers are creating a monster – we are telling suppliers to stop using Steam in their games.

    No, publishers are finding new innovative revenue streams that cater to the customer. The only reason it's a 'monster' is because you perceive it to be a threat to your business model and, surprise surprise, you're not a part of that revenue stream so it's the devil. And you don't understand it, that is painfully evident by the 'stop using Steam in their games' part of your statement. They don't use Steam in their games anymore than they use Wal-Mart in their games.

    If you understood that this is increasing revenue and profits to the publishers, you might also start to see that it increases the number of copies sold. Now, if more people are buying the game it is possible that Steam will expand this market and leave some of the sales to the brick and mortar stores. It is, however, a possibility that you are correct in that your model will become obsolete -- such is the nature of business. You can either respond by being a jerk about it (although you're holding aces backed with eights as a large middle man), you can attempt to become part of that distribution model (have you thought about selling steam gift cards?) or you can do nothing. If you lose your business, well that's just some good old structural unemployment where the hostile market of capitalism violently guides you to better serve the consumer in a new and -- here's the scary word -- innovative ways. Seriously though, when is the last time you did something new and interesting aside from unboxing the latest game and paying some high school student minimum wage to set up the Halo display and cardboard cutouts?

    Hey man, if you want to make me pick between you, the distributor, and the publishers that actually make the games I cherish ... you aren't going to get very far in my book. I mean, Steam has DRM but it saves me gas and money and puts me a little closer to that little developer that spends countless nights slaving away over code. That's where I want the bulk of my money to go when I purchase a game -- to that guy.

    --
    My work here is dung.
    1. Re:Structural Unemployment for Middle Men by Nursie · · Score: 2, Interesting

      The only thing that worries me about this whole thing is resale.

      I like to buy second hand games, I occasionally like to be able to sell them, or loan them to friends, or whatever. Much like with books. Steam doesn't really do that AFAICT.

    2. Re:Structural Unemployment for Middle Men by RogueyWon · · Score: 4, Interesting

      I feel so conflicted over this one, to be honest.

      On the one hand, high street game retailers have nobody but themselves to blame for their woes, particularly where PC games are concerned. Going out on a limb, I'd guess that the two UK retailers the story refers to are Game and Gamestation. Of course, both of those have the same owning company, so maybe there's actually another retailer out there who's thinking the same way, but I wouldn't bet on it. I think HMV (our major music/dvds high street retailer that also does games) is too diversified to be really worried about the PC gaming market.

      The main difference between Game and Gamestation is that the latter is almost entirely used games sales, while the former generously gives over a good 25% or so of its shelf-space in the average store to new games. Occasionally, they'll even let you buy one without a pre-order.

      Gamestation is, in my opinion, pretty much unspeakable. They have a business model that revolves around buying copies of Fifa Soccer off teenagers for £3 (or £5 if they accept payment in store credit) and selling them on at £30. I've nothing against used games sales, but really, people could be getting a far better deal either as vendor or buyer from ebay. And that's basically the entirety of Gamestation.

      Game used to be somewhat better. Sure, they have the same used-games model, but they did at least used to be a reasonable place to buy new titles. These days, however, if you want anything other than the last couple of big releases for each platform; well, I hope you pre-ordered. They have a small number of flagship stores that are slightly better, but shopping in the average branch pretty much comes down to "Do you want Fifa new or used (oh, and the right answer is "used")?". I remember when Valkyria Chronicles 2 came out... I was told by the staff at the Game branch in London's Victoria Station that I had no chance of getting one without pre-order. So I walked a few yards to the (tiny, cupboard-like) branch of HMV and got one there.

      And as for PC gaming, both chains have completely neglected it since the start of the current console cycle. If the store had a PC section (and not every store did) it was usually a single rack with a new release or two and a collection of 5-10 year old casual titles. No refunds on PC games (though they might reluctantly exchange a damaged disc) and, with no used market, the retailers weren't interested. And yet now, with the current gen consoles looking a little bit tired (with no successors in sight) and Valve having revived the PC market quite effectively, high-street retailers decide that they want a slice of it. And apparently they want it handed to them on a platter.

      And at the same time, Steam is, in many ways, an extremely good service. As DRM goes, it's not offensive. It's tied to an account, not a PC, and you can redownload data as many times as you want. There's no need to put any kind of game disc in your drive. And Steam does generally seem to offer at least an alternative to the kinds of hideous DRM we've seen elsewhere. Plus it's a well-rounded platform that includes achievements, friends lists and most of the other features we expect from the (subscription based) Xbox Live service.

      However... there are aspects of Valve's business practices that are starting to worry me. I have no sympathy for high-street retailers, but I do think that some of Valve's online competitors are being very hard done by. It must suck for direct2drive (who I have used and who are fine, if not as good as Steam) that every copy of Call of Duty: Black Ops they sell has to be installed within Steam, sending customers direct to their main competitor. Steam has, thus far, been a net positive for PC gamers. But should Steam become the only platform in town, then I don't think that's going to work so well for the customer. Ideally, we need some of their competition to get their act in gear and improve their own services to the point where they become a valid alternative.

    3. Re:Structural Unemployment for Middle Men by BradleyUffner · · Score: 3, Informative

      They don't use Steam in their games anymore than they use Wal-Mart in their games.

      While this is true for most games, it's not true for all. New games like Just-Cause actually have steam programmed in to them. They won't work without steam, and you must install it as part of the installer. Once you install the game it's instantly linked to your steam account and you no longer need the disk. I think this is the type of steam integration they are complaining about.

    4. Re:Structural Unemployment for Middle Men by Beyond_GoodandEvil · · Score: 5, Insightful

      Having recently purchased Fallout:New Vegas, and discovering Steam needed to be installed, I've yet to see the value added proposition that Steam brings to New Vegas. Did I miss the button I'm supposed to press and someone from Steam will arrive with a pizza or some other form of bribe so I'll run around proclaiming Steam the greatest thing since bread came in a slice? I only ask since I'd manage to avoid Steam for so long while still purchasing PC games.

      --
      I laughed at the weak who considered themselves good because they lacked claws.
    5. Re:Structural Unemployment for Middle Men by Antisyzygy · · Score: 4, Insightful

      Its ridiculous. One major hypocrisy here in the US is "We believe in capitalism, so long as it benefits us". They are complaining they aren't making money and want to restrict the market, all at the same time having the benefits of a capitalist society, i.e. the ability to innovate and try to out compete without being interfered with by the government. Maybe they should try including some service along with the game Steam does not supply, or maybe they should target the DRM nature of Steam and sell only Non-DRM software, or maybe they should give everyone that comes in the store a free hot dog and a coupon to save on gas. Its simply a case of eating your cake and expecting to have it afterwards.

      --
      That brings me to an interesting point, / . is just "the ramblings of socially-inept, technology-literate news-mongers".
    6. Re:Structural Unemployment for Middle Men by Dr_Barnowl · · Score: 3, Insightful

      The value added is for the publisher ; by locking your game to a Steam account, it's now not resaleable. Which is what this fuss is all about - most of the revenue in these stores comes from second-hand games trading.

      I suppose you do also get some other benefits - if you lose the media, you'll still be able to reinstall the game from the content network.

    7. Re:Structural Unemployment for Middle Men by twoallbeefpatties · · Score: 2, Insightful

      I think there's a good reminder about monopolies in there. There's nothing inherently wrong with a monopoly that comes into power simply by being the favorite choice of customers. The danger is when it starts to use monopolistic practices, or maybe some other legal term. Right now, Steam is the big dog of online sales because they have an easy-to-use system with a number of beneficial perks that their customers enjoy. There's nothing wrong with that as long as Steam won those customers fair and square. If Valve starts using its power to coerce the publishers into only going to Steam, using bargaining power to push competitors like Direct2Drive out of the market, that's when there's a problem.

      I'd like to have a little faith and say that Steam is going to continue to be strong just because it is what it is, but historically, power corrupts...

      --
      Libertarians somehow believe that private businesses should be stronger than governments but weaker than individuals.
    8. Re:Structural Unemployment for Middle Men by Ephemeriis · · Score: 2, Insightful

      The only thing that worries me about this whole thing is resale.

      I like to buy second hand games, I occasionally like to be able to sell them, or loan them to friends, or whatever. Much like with books. Steam doesn't really do that AFAICT.

      Steam is certainly not designed to allow this. Which is good for folks who release their games on Steam, as there's no secondary market of used games. It's bad for retailers, however, since they make so much more money off used games.

      You can, however, sell a Steam account just fine. Just like people sell WoW accounts. And it is done.

      You could, in theory, have a seperate Steam account for each game. Which would allow you to sell each game individually. But it would certainly be a hassle.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    9. Re:Structural Unemployment for Middle Men by Rogerborg · · Score: 2, Interesting

      often only 15-20 % of the sales go to the creator if it's not less!

      Is it less? You tell me. Steamworks doesn't publish how big a slice of the cake they take - you have to present them with an actual game. Have you? How much did they take?

      Or are you just another random intartubes commentard bullshitting numbers because it makes you feel like you're a part of something?

      --
      If you were blocking sigs, you wouldn't have to read this.
    10. Re:Structural Unemployment for Middle Men by dr_d_19 · · Score: 2, Informative

      They don't use Steam in their games anymore than they use Wal-Mart in their games

      Uhm, yes they are. Call of Duty: Black Ops (released a few days ago) is sold in stores as a DVD that installs steam and then installs the game as if purchased online via steam. This has been true for many titles before this one.

      Basically, since users now has steam installed (and a steam account created) the barrier for further purchases over Steam has been lowered significantly.

      I'm not saying it's a bad thing, but I guess that's what they mean.

    11. Re:Structural Unemployment for Middle Men by Fozzyuw · · Score: 2, Informative

      They don't use Steam in their games anymore than they use Wal-Mart in their games.

      Actually, that's not true. The "use Steam" probably means having Steam enabled achievements, "cloud" storage for things like game saves, etc. Steam is more than just a content delivery method. You see, one could sell a box game at retail that has Steam support. The retails are complaining that selling such games will drive awareness of Steams sales channel.

      Now, I agree with the part that retails complaining about digital downloads and "banning" said games is like biting the hand that feeds you. Go ahead! Ban the games! You'll soon have nothing to sell in your stores and customers will *still* know how to get the game they want.

      What's next? Retails QQing about WoW: Cataclysm is being offered as a direct sale from Blizzard with the benefit of no-installation, retail per-order lines, etc? The only thing you miss is: a) CE editions and b) the "party" a store might throw.

      In other words, if a game store says "We're not going to sell Warcraft if you offer direct sales!" do you really think WoW players will notice? They'll get their game one way or another. The one thing game companies have done is offer company specific in-game times. To continue to use WoW as an example, they might offer a "Best Buy" or "Target" tabard if you pre-order the game through those stores. I've seen that before on some games. The "Wal-Mart" colored armor set, etc. To avoid the immersion perspective, it oftne times just translates into "an armor set unique to retail store X" which is usually the same as other stores but with a different color shade.

      That way, "fans" of said store can feel equally motivated to get it from them.

      Anyhow, I should disclaimer that I like Steam, I use Steam and I do enjoy very much their specials and convenience. I also had CATA pre-ordered, but just went and bought the digital update from Blizzard and canceled my pre-order. It will save me a trip to the store and generating packaging waste.

      --
      "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
    12. Re:Structural Unemployment for Middle Men by TheRaven64 · · Score: 2, Insightful

      You get some moderate convenience. For example, you can now lose the disk and download the game from Steam (unless Steam decides unilaterally to ban you, in which case you can no longer play the game and have no recourse). If you continue to buy games from Steam, eventually you will have so much money invested in DRM-infested crap that you will feel it necessary to tell everyone that Steam is more convenient and the DRM doesn't affect you, in order to justify your decision.

      --
      I am TheRaven on Soylent News
    13. Re:Structural Unemployment for Middle Men by Aceticon · · Score: 4, Insightful

      No, publishers are finding new innovative revenue streams that cater to the customer. The only reason it's a 'monster' is because you perceive it to be a threat to your business model and, surprise surprise, you're not a part of that revenue stream so it's the devil. And you don't understand it, that is painfully evident by the 'stop using Steam in their games' part of your statement. They don't use Steam in their games anymore than they use Wal-Mart in their games.

      WTF?

      Ever tried to return a digital download game in the UK?
      You can't. Even if the game doesn't work at all in your PC and you are per-UK consumer regulations entitled to a refund (since it's not "fit for purpose"). The digital download company is based in a location with little or no consumer rights (*cough* US *cough*) and they'll basically laugh in your face.

      Ever tried to return a store bought game in the UK?
      They sometimes bitch and moan a bit, then you say the magic words ("Not fit for purpose" and "Trading Standards") and lo-and-behold - you get your money back.

      I for one am pretty damn scared of the rise of Digital Downloads for games and it's associated importing of minimum common-denominator consumer protection laws and do want the option of returning non-functional games that a bricks-and-mortar store gives me. From my point of view, anything that allows those stores to survive is a good thing.

      In fact I have been boycotting all games that use Steam for that reason (and because they cannot be given, lent, traded or resold; because they do not work on machines without an Internet connection; because I would like the option to install them in 10 years time if I feel like it; because I do not want that the distributor of the game has the option to remotelly disable my game at will). It's just too bad that most game buyers out there are more than willing to bend-over and pull their pants down in exchange for prettier graphics.

      The way I see it, in this sea of ignorant, self-deluded and low IQ consumers, the only chance that the few of us with more than 2 neurons have of, in 20 years time, still being able to return faulty games is if bricks-and-mortars manage to survive.

    14. Re:Structural Unemployment for Middle Men by drinkypoo · · Score: 2, Insightful

      Publishers are creating a monster - we are telling suppliers to stop using Steam in their games.

      No, publishers are finding new innovative revenue streams that cater to the customer. The only reason it's a 'monster' is because you perceive it to be a threat to your business model

      Do you enjoy being able to nip down to the shop to buy a game? That's all over if Valve has its way with you via Steam. Do you enjoy being able to resell software? Steam is the beginning of the end of software-as-a-product.

      Steam is a monster. It's cute and fuzzy but it'll still be happy to chew you up and spit out all but your wallet if you only let it grow big enough.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    15. Re:Structural Unemployment for Middle Men by Anonymous Coward · · Score: 5, Informative

      Having used Direct2Drive off and on over some years, and even within the last couple months, I assure you that what will push D2D out of business will be D2D. Their install experience is an inconsistent frustrating mess, they do nothing to remove CD keys from the activation process, and then they add another key on top of it, and finding the ones that actually work for both of these activations is a unique little puzzle to solve for each game you download. Oh on top of it, the activation has to run as administrator or it simply doesn't work -- this information is only gradually bubbling up through their support pages. Their idea of support is to send you to the publisher who will of course have no idea exactly how D2D broke their game.

      Oh and if you're dumb enough to use Comrade (which they've been packing in as a drive-by install of some games not on D2D now) then it will "helpfully" find your other games, such as Steam, and offer to overwrite them with patches. Since Comrade can't install anything transparently, at least it isn't going to break your game automatically, yet. And all this, I've yet said nothing of Comrade's store, which pretty much just sends you to the web page -- but the fact that it might prevent you from buying a game off D2D makes me construe this lack as a feature.

      Now I do agree that Steam could still become an abusive monopoly, and does need competition to push them to continue to innovate and keep its quality high, but D2D doesn't exactly set a high bar. I could see Impulse being that competition, but not D2D: I will dance on Direct2Drive's grave when I'm done pissing on it.

    16. Re:Structural Unemployment for Middle Men by Gizzmonic · · Score: 3, Informative

      You could, in theory, have a seperate Steam account for each game.

      That's against the Steam TOS and it could cause you to lose access to all your games. Don't forget, as with all DRM schemes, Steam is the true owner of all your games, and they could choose to boot you off for any reason. They are an awesome service so far, but who's to say if you'll actually be able to access your games in 10 years? If that's important to you, then you should probably go old-fashioned and get a disc.

      --
      (-1, Raw and Uncut is the only way to read)
    17. Re:Structural Unemployment for Middle Men by McKing · · Score: 2, Informative

      This is off topic, but thank you for the proper use of the "eat your cake" figure of speech. I hate when people say it backwards.

      --
      If only "common" sense was actually that common...
    18. Re:Structural Unemployment for Middle Men by Anonymous Coward · · Score: 2, Insightful

      The main value-add for the customer is that a higher percentage of each transaction actually ends up in the pockets of the development house that creates the game software. With time and free competition, this should lead to cheaper games and/or better games. It's increasing the efficiency of the marketplace, and that pretty much always is a win for consumers.

      In theory, anyway.

    19. Re:Structural Unemployment for Middle Men by DavidTC · · Score: 2, Interesting

      The thing is, using monopolistic practices usually requires some sort of lock-in effect, where it's hard to change.

      It's hard to see how this could happen with Steam. You just need a small program installed to use Steam and each competitor. That's it.

      As long as you have a Steam game installed, you have to keep Steam installed, but Steam is hardly going to stop you buying games other ways, and you don't even need to 'use' Steam...you can launch the game, and Steam starts up silently in the background.

      Likewise, the Steam overlay seems to require no work to integrate into the game, so there's no lock-in from the developer end. Yeah, if they start doing DLC, they'd have to package them multiple times, but, seriously.

      Unless Steam starts making exclusive deals with games to lock competitors out of the market, or somehow makes it hard for both them and a competitor to work, I don't see how their monopoly isn't just a 'they're better than everyone else' monopoly. (And if they start those things, or they have exclusive deals currently, they should be slammed down.)

      There's absolutely no barrier to entry. You build a system, contact the 20 or so different game publishers, or just a few to start it, and fire it up.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    20. Re:Structural Unemployment for Middle Men by asdf7890 · · Score: 2, Informative

      You could, in theory, have a seperate Steam account for each game. Which would allow you to sell each game individually. But it would certainly be a hassle.

      Only in theory though, speaking in terms of the license you agree to when signing up.

      I've not read Steam's license in detail, but most systems like it make it a rule that you should not maintain multiple accounts and if multiple accounts for one person are detected all are possibly subject to deletion.

      Also the terms of most services explicitly state that accounts are not transferable and if an account is detected as having been transferred it will be cancelled. This is required because if you transfer an account to me I would have access to the service without having agreed to the terms and conditions, creating an grey area.

    21. Re:Structural Unemployment for Middle Men by DavidTC · · Score: 2, Funny

      A disk is like a flash drive, but it's much bigger and write-only, and you need a special port on your computer to use it.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    22. Re:Structural Unemployment for Middle Men by RsG · · Score: 4, Insightful

      Regardless of what the numbers are for the cut Steam takes, they're going to undercut Gamestop in the long haul. They don't have the attendant costs of a brick-and-mortar.

      Really, Steam may not be perfect (I really wish more online stores were DRM free), but compared to Gamestop and company, they're practically saints. I know which side I'm rooting for.

      And as a final thought: How many games actually need to have Steam if they're being sold as physical copies? Wouldn't it be preferable for the gamers if the game disc just installed single player mode without requiring the user has Steam, with the understanding that they can register their key/install Steam for multiplayer?

      --
      Erotic is when you use a feather. Exotic is when you use the whole chicken.
    23. Re:Structural Unemployment for Middle Men by ikkonoishi · · Score: 2, Informative

      Two nights ago you got some of the benefits.
      http://store.steampowered.com/news/4629/

    24. Re:Structural Unemployment for Middle Men by __aailob1448 · · Score: 4, Insightful

      Steam uses DRM, which is evil, and does not provide a way for customers to resell their games, which is also evil. In addition, it strangles LAN play by requiring an unnecessary internet connection, which adds some more evil to the mix.

      I am saddened by the popularity of steam and deeply disappointed by the decisions Valve made regarding their customers' rights and privileges.

    25. Re:Structural Unemployment for Middle Men by ifrag · · Score: 3, Informative

      Impulse still falls short of Steam in my use. There are some serious problems with their backup system. A backup can only be restored to an matching OS install for some reason, which makes no sense. I tried to backup all my games in Impulse when going from XP to Win 7, only to find out the backups were entirely useless. Of course I could still get my games back through downloads, but 50 GB of downloads is nothing to sniff at even on broadband.

      Steam on the other hand was about as transparent and easy as it could get. Simply copy /steamapps folder somewhere safe, reinstall steam on the new OS, and copy /steamapps back in. Everything basically just works, and I'm saved the re-download hassle, fortunate considering I'm probably around 100 GB in steam at this point.

      --
      Fear is the mind killer.
    26. Re:Structural Unemployment for Middle Men by DavidTC · · Score: 3, Informative

      And as a final thought: How many games actually need to have Steam if they're being sold as physical copies? Wouldn't it be preferable for the gamers if the game disc just installed single player mode without requiring the user has Steam, with the understanding that they can register their key/install Steam for multiplayer?

      They can't do that, because they're using Steam's DRM instead of licensing DRM from another party. Yes, yes, we're all prefer no DRM, but that's not going to happen.

      And DRM licensing isn't free. It would cost them money to have the game able to use 'Steam or Starforce', and it would be pretty tricky to do. (They'd probably have to swap executables.)

      Incidentally, in the past, games have done what you said. For example, Neverwinter Nights originally had some sort of CD-based DRM, but when they came out with the DVD including the expansion packs, not only did they remove DRM from that, but the online patching removed the DRM from older games.

      But to play online on various third party servers, you have to have separate product keys. IIRC, they used to be checked against some master server, but I think they patched that out, also, and now the only rule is 'can't use identical product keys on the same server'.

      Of course, they relaxed all those rules when the game was years old.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    27. Re:Structural Unemployment for Middle Men by Aceticon · · Score: 4, Informative

      No refunds on PC games (though they might reluctantly exchange a damaged disc)

      Actually they do refund non-functional games - I've gotten refunds myself from Game, twice. They will try to squirm out of it but all you have to say is that the game does not work in your system and is thus "Not fit for purpose" (this expression has a special meaning as per UK-consumer laws).

      Their hole deceitfull approach to making people believe that they can get no refunds at all is say that they will "Refund within 30 days if not open" making the buyer think that (that's the deceitfull part) they cannot get a refund at all if the package is open. In fact, as per UK consumer laws, you can get a refund at any time if the product is "Not fit for purpose" (i.e. does not work, does not do what it says it does, does not work as a "reasonable" person would expect) - what Game is offering is the possibility of getting a refund within 30 days without specific reason if unopened in addition to any refund you might be entitled under your consumer rights for a defective, non-functional or misrepresented product.

      I suggest you check the Trading Standards website to learn more about your rights as a consumer. You'll find that there are a lot of rights that you have as a buyer, which of course, sellers will never tell you about.

      PS: I learned all of this because at some point I had my own company selling products online - so I read all about the rights my customers had ... and about the rights I had as a seller.

    28. Re:Structural Unemployment for Middle Men by Chelloveck · · Score: 3, Informative

      Impulse still falls short of Steam in my use.

      I use both, and I agree with you. I've had consistently better luck with Steam. I think the marketplace is big enough for both, and I hope Impulse does well -- competition is good, and all that. But for now I'll choose Steam if a game is available both places.

      The fact that Steam supports my Mac and Impulse doesn't is another big incentive for me to use Steam. I love how you can buy a game once on Steam and, if it's available for both Mac and Windows, play it on either one.

      --
      Chelloveck
      I give up on debugging. From now on, SIGSEGV is a feature.
    29. Re:Structural Unemployment for Middle Men by DeadTOm · · Score: 3, Informative

      I've played steam games over a LAN with no internet connection, it can be done very easily.

    30. Re:Structural Unemployment for Middle Men by ADRA · · Score: 3, Insightful

      "In fact I have been boycotting all games that use Steam for that reason (and because they cannot be given, lent, traded or resold"
      Yup, unless the game publisher wanted to allow it (I'm sure Valve would allow it if the pub wanted it)

      "because they do not work on machines without an Internet connection"
      Apparently there is offline mode. I've never used it because I have the internet on my PC, but whatever

      "because I would like the option to install them in 10 years time if I feel like it"
      Anyone else see games pulled over time? I haven't. Half-life 2 came out in 2004 and I can still download and play it on any machine I'm logged into steam on.

      "because I do not want that the distributor of the game has the option to remotelly disable my game at will"
      Hypothetically possible, but I don't see any publisher being self-suicidal

      "It's just too bad that most game buyers out there are more than willing to bend-over and pull their pants down in exchange for prettier graphics"
      Vs. what exactly? The games that I buy on Steam are good games, and quite often the same or cheaper than boxed copies of the same thing. I find value in not needing to have boxed copies of software that end up gathering dust 90% of the time.

      I think some of the things you listed -could- happen eventually, but not nearly as nefarious as you propose. Steam like many services are in an industry of trust. If we stop trusting Steam, more people will simply stop using it and force developers to stop using it through lack of sales like you seem to be so firm on doing. Developers and publishers hate (real) boycotts. If Steam ever becomes evil I'll stop using them. If you pulled your head out of your butt, you may start to see that the service works just fine as it is.

      --
      Bye!
    31. Re:Structural Unemployment for Middle Men by SatanicPuppy · · Score: 2, Interesting

      Pssh. One of the last games I bought as physical media was Fallout 3, and the fucking hoops I had to jump through for that were a goddamn joke, from the annoying ass clerk at best buy (Card ME? ME? Are you fucking kidding me? I'm fucking OLD!), to microsofts DLC hoops, which were vastly more annoying than dealing with steam.

      Why the hell wouldn't I just use Steam? The one time my internet went down for any length of time, the playing experience was as good or better.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    32. Re:Structural Unemployment for Middle Men by Malenx · · Score: 2, Interesting

      I call shenanigans...

      Best Buy stopped carding credit customers nationwide about 4 years ago.

    33. Re:Structural Unemployment for Middle Men by SatanicPuppy · · Score: 2, Interesting

      Well they should let these fuckers know. That was the last time I bought a game there (no loss, since their selection sucks). I don't remember the exact time, but it was when F3 was new, so about 2 years ago?

      My take on it was that they had no right to fucking ask in the first place, as there is no law that says that they're allowed to demand ID for those in the first place.

      And also, according to their investor relations page, they absolutely still card, as of this year.

      With that premise, Best Buy recognizes the concerns regarding the content of certain video and PC games. It's why the company currently has a "mature" product sales policy in place that prohibits the sale of video and computer games rated M (as defined by the Entertainment Software Rating Board) to customers under the age of 17 years old. The policy requires employees to check the age of any customer purchasing M-rated video or computer games who appears to be under the age of 21. All store employees are required to read the policy and sign an acknowledgement of the policy on their first day of employment. Failure to follow the policy results in discipline, which may include termination.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    34. Re:Structural Unemployment for Middle Men by hardboiled.tequila · · Score: 2, Informative

      I've yet to see the value added proposition that Steam brings to New Vegas.

      New Vegas brings value to Steam. Never the other way around. This applies to all Steam games.

      You're a bit of a special case: someone who does not yet have Steam and bought a game that requires it. We all went through this back with Half-Life 2.

      Nowadays, Steam is pervasive enough to require it.

      Just think, though: if you ever lose your install discs, you will still be able to download it legitimately, and off a reasonably fast server.

      Disclosure: I've accumulated a large library of PC games via Steam sales. Set your limit to $10 and you will amass a similarly huge collection of games. Here's a quick list of games I've bought on sale, and not yet had time to play properly (because of all the other Steam games I'm playing at the moment): Bioshock, SW:KOTOR, Street Fighter IV, Monkey Island, Mass Effect, Company of Heroes Opposing Fronts, L4D2, SW Empire at War,Deus Ex 2,Psychonauts, Stalker and the list goes on and on.

      My point is, Steam can be a very low cost form of obtaining a lot of big-name games if you wait for the sales.

  3. A store? What's that? by ledow · · Score: 4, Insightful

    I haven't bought anything in a real store for ages, PC-games-wise. Why bother? All they stock is the expensive shit and anything older than 3 months is in the "Pre-owned", scratched-to-death pile and still costs 2/3rds of its original price. Plus a lot of PC gear can't be played second-hand anyway (and not because of Steam but because of other DRM) so there is no "cheap" game available in those shops.

    I just order a retail box online (rare anyway) or I just buy from Steam or GOG. Stop charging me £60+ for a game that'll last a couple of hours and start stocking things that sell. Steam make a killing by selling things like PopCap games, World of Goo, Altitude, etc. - I never, ever see those in the shops and if I do, it's on a shelf in a big department store, not in the "games" store. You aren't complaining about XBox Live or PSN, so you can't really complain about Steam either. The fact is, though, that anything you do stock in my price range I'm more likely to be buying it online - quicker, cheaper, easier.

    Give it up - either charge sensible prices, increase your stock range to appeal to customers or damn well concentrate on games console where you make an absolute FORTUNE.

  4. The real power is the individual by Anonymous Coward · · Score: 2, Insightful

    I don't like Steam, so I've never bought any Steam delivered games.

    I rarely, if ever, buy products from companies I dislike.

    1. Re:The real power is the individual by wjousts · · Score: 2, Interesting

      I won't buy Steam delivered games or games that use Steam for DRM (looking at you Civilization V, FO:NV and the lastest Total War games - all series I previously supported). It worries me deeply that the industry seems to have dumped all their eggs in the Steam basket without any concern for the hulking monopoly they are creating.

  5. Irony...given the used game article by Maxo-Texas · · Score: 4, Insightful

    A couple months ago we heard how game stores were using used games to cut the publishers out of the revenue stream for a game. They were buying back games for $10 and reselling them for $45 and pocketing 100% of the $35.

    There was a great brouhaha.

    Now the return shot. Game publishers intent to cut game stores out of the first sale AND not publish any physical copies to resale.

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
  6. Re:Unnamed..? by Sockatume · · Score: 2, Informative

    GameStation was bought by GAME a while ago, it's just a sub-brand of the same company now.

    --
    No kidding!!! What do you say at this point?
  7. Strange by lennier1 · · Score: 4, Funny

    Why do I get the feeling they'll still find a way to somehow blame this on piracy?

  8. All the wrong reason by wjousts · · Score: 5, Insightful

    Although they are doing it for all the wrong reasons, I applaud any effort to stop this Steam juggernaut from becoming the de facto DRM monopoly and the single point-of-failure for entire game collections. It's just not healthy.

    One day Steam will go dark, and then you won't be able to reinstall any of those games.

    Footnote: "blah, blah, blah,...but they said they'd release a patch....blah, blah, blah". Please show me the legally binding clause in the Steam TOS that guarantees that.

    1. Re:All the wrong reason by wjousts · · Score: 2, Insightful

      No, it's not legal (DMCA) and I shouldn't have to go downloading cracks from questionable sources to play games I paid for. I don't expect Ford to tell my I need to hot-wire my car if I want to continue driving it (except I assume hot-wiring your own car is legal).

    2. Re:All the wrong reason by Bvardi · · Score: 2, Interesting

      Actually I see the chances of being able to replay a game years down the line as INCREASED with things like Steam. No more lost CD's/cd key since its part of your account. Better chance of support for games on new operating systems/Hardware, since if they make even a few bucks now and then from sales a publisher has incentive to keep those old titles compatible. And worrying simultaneously about Steam becoming the de facto monopoly AND then going dark? So it's too successful and yet will die leaving you without access to your games? Doesn't seem likely. Not in any reasonable span of time anyways. Basically I think if Steam dies at this point, it'll be far enough down the line that it'll be like complaining about nobody making stereos with 8-track tape support anymore - so you can't play all those nifty disco beats you picked up back in the 1970's. And thats something you risk just by using almost anything based on technology.

  9. Re:A store? What's that? by L4t3r4lu5 · · Score: 3, Interesting

    I have never seen a PC game (outside of Collector's / Special Editions) which costs anywhere near £60. £35 is the current top-end PC game price. You'll pay £45 for a AAA console title at launch, but even CoD:Black Ops is retailing at £34.99 in Game stores on the PC.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  10. Re:Following in the **AA's footsteps? by Ogive17 · · Score: 3, Interesting

    I don't like Steam for the simple fact that I can never sell my copy of Civ V unless I want to get rid of my entire account. Right now it's not a big issue since Civ V is the only game I own that uses steam. I also don't appreciate the ads that pop up every time I start up a game. I paid $50-$60 for Civ V (way more than it's worth, IMO, not terribly impressed), stop trying to sell me other games on Steam.

    Personally, I would like Steam for games that released over a year ago.. get them at a cheaper price and no physical media. Brand new games at full price requiring Steam, hate it. I'm paying for 3rd party to be involved that I want nothing to do with.

    --
    "Action without philosophy is a lethal weapon; philosophy without action is worthless."
  11. Selling Fax Machines in 2010? by zpeidar · · Score: 2, Interesting

    This is entirely the wrong approach, and an act that demonstrates unwillingness to change, much like what we've seen in certain other parts of the entertainment industry. But seriously, if you owned and operated a shop selling music, would you be scared of iTunes and the likes, your only real choices would be to evolve and give better service than them, or just close up shop, the choice of abolishing internet music isnt really up there on the list of sane choices, atleast it didnt use to be. What if you sold horses when cars first became available, would you try to abolish cars altogether, or perhaps change your business into something that fits the market thats coming? Or what if you suddenly found that you'd been selling fax machines well beyond their obsoletion? Would you rage out and try to abolish the internet, or perhaps just realize that you should try to save the scraps, and turn your shop into selling something that people actually buy? Trying to force the market to do something can be tricky...

  12. Enjoy it while it lasts. by westlake · · Score: 2, Interesting

    They won't be able to buy back used games for $5 and resell them for $40. Good riddance.

    At least with the retail box, you have a used-game market.

    That no longer true when back list titles go to Steam or Gog.com for sale at $5 to $15.

    The sensible thing for the retailer may be to demand added value.

    The boxed set on DVD or BLu-Ray that would be a ridiculously expensive and time consuming download.

    The Fallout game packaged in an steel ammo box and sold as an Amazon branded limited edition collectible at $129.95.

  13. Re:Fair enough by icebraining · · Score: 2, Informative

    "In information technology, a backup or the process of backing up refers to making copies of data so that these additional copies may be used to restore the original after a data loss event. "

    I don't like Steam because it depends on a central service. I still play dozens of 10+ year old games. Who knows if the Steam servers will still be online ten years from now? Or 15?
    Also, it's annoying to have to create a new Steam account for each game, and having to login/logout if I ever want to resell it. And yes, sometimes I do want to resell them.

  14. Also, try gamersgate com instead of steam by unity100 · · Score: 4, Interesting

    they dont force onto you a restricting client, you never have any issues with modding the games or patches, and most of the games are drm free even.

  15. Re:Okay... but you miss the point by mrbongo · · Score: 2, Insightful

    older games on steam are normally a fraction of the price of used games from a traditional retailer.... I see this weekend steam was having a day of defeat weekend for like $2.45 cents. I don't know how many games I have bought from steam simply because it was 1 am, I was drunk and wanted to shit stuff right then. well, have to stay awake for it to download and all but you see the point. no bullshit macrovision on my pc, no scratched disks, no having to use a disk, no idiot sales clerk who wants to tell me how to play civ! i'm too old and grumpy for that

  16. Depends on the game and your perspective by Sycraft-fu · · Score: 5, Informative

    So as a user, Steam offers some value:

    1) You don't have to worry about losing your DVD. Once registered with Steam, the game is on your account and can always be redownloaded. If you lose the DVD, no problem, just download it again (Steam will also allow you to create a new backup DVD, if you wish).

    2) For games with an online component that make use of Steam's services properly, Steam can handle aspects of match making, such as allowing you to join a server your friends are playing on. The game has to be designed to use it, of course, but the service is provided. Also in all games it provides IM communication with your friends, that functions as an overlay that does not interfere with the game.

    3) Likewise Steam allows for small amounts of data to be saved to the Steam Cloud. Things like save games, keyboard mapping, and so on can be saved meaning that when you go to another computer, that all follows you.

    4) Steam provides globally viewable achievements. Maybe you think that is silly, but people love achievements. It provides and easy interface so games can grant them, and people can see and share them. Achievements are a massively popular part of XBL, and Steam is a way to get that on PCs.

    Now from the publisher's perspective, Steam provides two benefits:

    1) Steam stops used game sales. Once a game is activated with a Steam account it may never be sold or transferred. So buying a game on Steam is forever. Once you enter the code for install, that game is yours now and you cannot sell it. Publishers dislike the used market, of course.

    2) Steam, or rather Steamworks, is a free, fairly effective, DRM. Steam allows you to use their DRM at no charge, only requirement being your game must be available through Steam. You can sell it other ways too, you just have to allow them to sell it on Steam. For that you get no cost DRM (most DRM solutions are rather expensive) that does a good job of stopping casual game sharing. A normal user can't just copy a game for a friend, it won't work. The warez groups still crack it, as with any DRM, but it stops the casual stuff just like other DRM and doesn't cost anything to do it. Also because Steamworks is a transparent part of Steam many users do not find it objectionable, since they like Steam.

    So there you go. Now please, please don't get all bitchy and whiny and point out that the publisher's stuff isn't a value to you. I know that. Like I said, what the value is depends on who you are talking about. I am showing you why they want Steam, why you might want Steam, and so on. I am not advocating it, I am just showing you the reasons that some players like it, and the reasons some publishers like it.

  17. Re:Okay... but you miss the point by mrbongo · · Score: 2, Funny

    ok shoot stuff, shit stuff same difference...

  18. Re:It isn't doing EVERYTHING right... by Halifax+Samuels · · Score: 2, Informative

    I don't see how this is a problem. Neither I nor any of my friends who have ever used Steam have had to manually forward any ports, or do ANY networking work to get it to function. Besides, if you have very strict network configurations you shouldn't bother complaining that you have to manually add in applications because you yourself set it to be that way. Steam even gives you all the information you need to get it set up and working at home ... and if you're talking about a strict company network then why are you playing games at work? ^_^

    And with 80% of the market of digital distributions (according to TFA), how are other digital deliverers gaining ground over Steam?

  19. Stupid ruckus by MrNemesis · · Score: 2, Informative

    The idiocy in this statement is strong, for reasons that alot of non-UK gamers might not be aware of.

    Backstory is that I bought the orange box in april this year (I'm not much of a gamer), so I could give portal a whirl as I'd heard nothing but good news about it, in full knowledge that I'd have to begrudgingly install steam. Ended up loving the whole bundle, and finding that steam was alot less painless than all my other CD/DVD-based games had ever been *.

    Most stuff sold via steam in the UK however, is often cheaper at retail, thanks to exchange rates, VAT, and some other things that I don't really understand - so if I'm going to pick up a game that needs steam, I'll almost always check retail before I buy it, as buying the DVD will often save me a few quid and mean I don't have to use bandwidth pulling down the initial 5GB of textures. So don't get me wrong - potentially I'm a strong contender for buying games as retail. But, as other posters have pointed out, the retail sector for games (especially PC games) have been doing plenty to actively keep me away from them.

    It's next to impossible for me to pick up PC games at your stores (thanks to being relegated to a couple of shelves, one of which is the PC top 10 and the other one being a bunch of "edutainment" games marketed to parents for kids, or "100 classic card games on one DVD!" bullshit compilations), and despite being an affluent professional in his 30's you seem to train all your staff to think that all their customers are priapic teenagers that are prepared to put up with your short-back-and-smarm "well why don't you pre-order it?!?!?!?!?!?!" fucknozzle attitude if for some inexplicable reason I'm not interested in a wide range of used console beat 'em ups and footie games at the low low price of £5 below what a brand new copy costs. And even if you did have more than three interesting games in the building, how in fucking tardwarks am I meant to browse when I have one of your "can I interest you in our store-encompassing selection of shitty s/h games" mantras engaging in a futile impression to charm me every five minutes? If anything is keeping me away from your stores, it's you. The only place I've ever gotten a halfway decent selection is in the larger outlets of HMV, which are big enough to not give a crap about s/h sales anyway. 99% of the time I just buy the game from amazon, and that's cheaper still than steam or the high street.

    So in the immortal words of the heavy: cry some more, little babies! Boycott steam games and you'll just make yourself more irrelevant to people who already detest the way you do business.

    On top of that, steam makes a big thing about promoting all kinds of little known/indie games, both by selling them in dirt cheap bundles or by letting people play them for free for a weekend; 95% of my steam purchases so far have been these cool little indie titles, often with quirkily brilliant game mechanics. Something the high street stores do absolutely nothing to promote, therefore helping perpetuate the sausage machine of identikit FPS games. Most of the fun I've had gaming over the last year that wasn't TF2 or portal has been darwinia, defcon, braid and defence grid, none of which I'd have heard about if not for steam promoting them (inoffensively, I might add).

    * Yes, I'm aware that it's "for as long as steam keeps working!". I don't pick steam games because they're the best solution, they're just the least worst for those of us that don't like to pick up gloriously non-DRM'd games off P2P. Steam is a system made by a business for gamers, GFWL is made by a business that maybe drove past the iD offices once.

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    Moderation Total: -1 Troll, +3 Goat
  20. This will only hurt retailers in the end by DeadTOm · · Score: 2, Interesting

    I don't think these retailers have really thought through just why people use steam. I don't use it because I can buy games through it, for me that's just one of the perks. I use it for everything else I can do with it.

    - All of my games are in one place

    - It keeps track of my stats

    - In-game chat and voice that actually works and works well.

    - Friends list, ability to see what friends are playing and join them, invite them, whatever.

    - Keeps track of my stats and lets me look at others' stats.

    - VAC. Anti cheat software that actually works.

    All of these things seriously enhance the online play of any game, making it much more appealing to gamers. I think publishers recognize this and will also recognize that if players can't get it from a retail store, they'll just get it from steam. No skin off the publishers back. I prefer to have a hard copy of my games. I like having the case and the little booklet that comes with it and whatever else some like to include but if I walk into a store and they aren't selling steam games, I'll walk right back out and get it online. I think most other steam loving gamers will do the same.

    Is it DRM? Sure it is but they aren't using it out of hand. The mod community is alive and well and valve software supports them. Until that stops, I'm not going to complain about their use of DRM. The games that don't allow modding are not actually published by valve and that has nothing to do with steam.

    The only con that I can think of is what happens if valve goes belly up and takes steam with it? Suddenly I can't play any of my games that I paid for. I don't think it's likely to happen but it's a concern.

    The only thing that might be considered a competitor to steam in these areas is xfire, but the simple fact that I can't click on a players name in the game and see that he's using xfire, add him, look at his stats etc. really hinders it's usability. I know very few people that actually use xfire.

  21. Re:Okay... but you miss the point by TheRealGrogan · · Score: 2, Interesting

    They may indeed have a "special connection" to your ISP, in the form of a mirror within your ISP's (or their upstream provider in the case of smaller ones) own network.

    Other distribution services do that too... akamai for example. (Steam may even contract such download services... I never checked who I have actually been downloading from.)

  22. Except .... by King_TJ · · Score: 2, Interesting

    How much of a "used game market" has there EVER really been?

    If it was there, I managed to miss it completely for years .... On many occasions, I've tried to resell my used game software I no longer wanted, only to find I couldn't get more than a buck or two per title out of it. When you're only fetching that on a site like eBay, then you're usually better off just keeping the thing than spending the gas money to take the thing to the post office plus the cost of the packing tape and time/effort to box it all up!

    I've even tried the strategy of "holding onto a few classics until they're old enough, they might have some special collector value". (I have a copy of Wing Commander III that's all like-new in the original box, to this day.) Nope.... still no takers.

  23. That happened to me by lullabud · · Score: 3, Interesting

    Last winter I was trying to buy the Super Mario Wii game for my nieces, but after waiting in line for like 15 minutes I found out it was sold out even though they had like 50 boxes on the shelf.

    Just as I was expressing my frustration at having waited in line expecting them to sell me a game for the box I was holding in my hand a woman came in trying to sell her disc. It didn't have a cover because the dog had eaten it. Not only did Gamestop allow us to do the sale inside their store instead of outside in the icy cold, they also gave me one of their empty boxes off the shelf since they were unable to sell me the game even though I'd waited in line.

    It was surely not the kind of thing that corporate would recommend them to do, I'm sure, but it was a great gesture on their part and definitely placated all of my complaint that they would advertise the availability of a game on their shelf when they actually had no copies in stock.

  24. Steam did what others wouldn't by Ace170780 · · Score: 2, Interesting

    and that is take a risk and inovate they created this wonderfull distribution platform. It's DRM but very mild compared to the BS we have endured over the course of the last 10 years. Here are some facts. Other then the whole price argument which I tend to agree even though i'm not affected by it. One way to look at it is steam is providing a service of convenience so if it's the same price as retail I would say who gives a shit cause i'm a lazy ass and I dont want to drive to the store so what I would save in gas goes to the developer/publisher which I dont care. If the game isn't made by Valve and isn't locked down by the developer you can mod it. There is no way that steam stops you from using mods unless it's their own game which as far as I can recall has full mod support. All this don't support mod BS is from the developers who want to milk us via DLC releases. Why have the community create the mod when they can do it and charge. Steam works offline. You just need to ensure that you dont log out of steam when you exit so that when you log in the next time what happens is it times out and then prompts you to try again or go in offline mode which at that point you have full access to your library. Just need to ensure you have the game you want to play installed first. Re-sell. The fact is they no longer want games to be a product they want it to be a service and this is why it's harder and harder to sell off your copies as it's usualy attached to some account. If you blame steam for not owning your copy and not complaining about every other platform/developer/publisher then your nothign but a hypoctrit. Retail Copies of PC Games - We have all noticed the decline in availability of PC games in store way before steam or other distribution platforms have come out. The retailers are hypocrits. They are crying because all of a sudden there is a surge of quality games coming to the PC and they see $$$$ but they wont get shit cause they can't resell like they do for console but even with console you can see this is going away with consoles being connected to the internet and catching up to the PC in the distribution departed. The way I see it Consoles are 5 years behind in inovation at all times behind the PC. And for those complaining about the DRM and steam disapearing well good news on that front because like all DRM come and gone they have all been hacked/cracked and you can easly find those executables out in the wild. I mean if this is stopping you from accepting change then so be it but personaly no loss to me or the 20 million other steam users out there. Funny considering that blizzard is one of the bigges pc companies out there with steam and they dont complaing yet everyone else does.