Slashdot Mirror


EC Calls For End To Mobile Roaming Charges

An anonymous reader writes "European travellers who use their mobile phones abroad could soon see a dramatic reduction in their bills, after the European Commission announced plans to eradicate roaming charges by 2015. In a consultation paper launched yesterday, the EC invited consumers, businesses, telecom operators and public authorities to evaluate the EU's existing roaming rules, and to share their ideas on the best ways to boost competition in roaming services. 'Huge differences between domestic and roaming charges have no place in a true EU Single Market,' said vice-president of the European Commission for the Digital Agenda, Neelie Kroes. 'We need to address the source of current problems, namely a lack of competition, and to find a durable solution. But we are keeping an open mind on exactly what solution would work.'"

15 of 173 comments (clear)

  1. Yes please. by tenchikaibyaku · · Score: 4, Insightful

    This is one of the places where I, for one, would welcome more regulation. The roaming charges are often completely absurd, and I don't see the free market taking care of it anytime soon. Now, if they could fix the roaming charges for data connections outside of the EU too... (over 10€/MB? Seriously?)

    1. Re:Yes please. by Doc+Ruby · · Score: 5, Funny

      No, that's socialism, and you go to hell for that.

      The free market is making people rich, and it's a sin to stop it with some dirty hippie collective like a government.

      --

      --
      make install -not war

    2. Re:Yes please. by timbo234 · · Score: 5, Insightful

      No, that's socialism, and you go to hell for that

      I realise you're being sarcastic but it's still worth pointing out that this isn't socialism, it's the use of the same anti-collusion (anti-trust) laws that you guys have over in the US. Basically the EU Commission worked out that phone companies were colluding (illegal in the free market) to fix phone charges for roaming.

      They then had the choice of going through a normal collusion investigation, spending huge amounts of tax-payers money in court and investigation fees and at the end probably coming up with fines of a few hundred million Euros - a small write-off for these companies. They chose the smart way - since the EU is one market companies shouldn't be allowed to charge higher prices for services that are 'imported' from another country in the EU.

      It's a rare example of governments just doing their job properly, although it's not all perfect. 2015 is a long time, especially since they started this in 2007 or 2008 and since then have been slowly lowering prices - it's gone from extreme rip-off towards the current more moderate rip-off. They really should have brought this law in for 2011 - 3 or 4 years is more than enough time for phone companies to adjust, esp. since most mobile contracts are less than 2 years.

      --
      Pre-canned Evolution Links for all those Slashdot holy wars.
    3. Re:Yes please. by Doc+Ruby · · Score: 5, Interesting

      I was being sarcastic. But in the US, "free market" theocrats will tell you that anything government does is socialism. Because private business does everything better, as an article of faith (disproof has no power over faith). Meanwhile, we could use a healthy dose of actual socialism, instead of the private monopolism that's managed to take over our government and is busy eating what's left of generations of hard-won social democracy.

      --

      --
      make install -not war

    4. Re:Yes please. by ConfusedVorlon · · Score: 3, Insightful

      It isn't national laws that make the national data prices work - it's plain competion.

      The thing is; When people sign up for a contract, they all ask
      1) How much do calls cost
      2) How much does data cost
      3) What 'free' phone do I get

      so the companies compete on these

      Then they shaft you with the items that you weren't paying attention to; International roaming, calls, etc.

      Since these are a small concern for most people - there isn't any real competion in it.

      Same thing with credit card companies; They compete on the headline interest rate, then shaft you on the fees.

      Customers are shallow in their purchasing decisions, and there aren't many choices anyway (~four operators in the UK).

      Competition works for the headline stuff, but in complex products it doesn't work for the secondary items.

  2. Portugal and Spain will do it first by arestivo · · Score: 3, Interesting

    Portugal and Spain are already in talks to end roaming charges between the two countries: http://www.nytimes.com/2010/11/08/technology/08roam.html

  3. Re:Next article, "Telco accused of assassination" by Anonymous+Brave+Guy · · Score: 4, Informative

    I'm guessing their next thing is to put out a hit on the commission members.

    Bad idea. Her position as an unelected official notwithstanding, Neelie Kroes is one of the good ones. Under her leadership as Commissioner for Competition, the EU already imposed actually meaningful penalties on Microsoft for anti-competitive behaviour. I don't suppose the telecoms companies are going to scare her, particularly given that they are so obviously ripping everyone off and the telecoms industry is so obviously not functioning effectively as a free market with open competition in this respect.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  4. Re:common good by Sockatume · · Score: 3, Informative

    If the costs could've collapsed by nature, it probably would've happened to at least a miniscule degree in the last decade of widespread mobile phone use. The fact is that it's at a deadlock. Each carrier charges every other carrier obscene termination fees for roaming. It's that fee that then sets the roaming rate in the market. A network could choose to eat the huge fees the other networks charge when its own customers roam, but that'd probably drive it out of business. Or it could choose to drop its termination fees for non-customers roaming onto its network, but that doesn't benefit them in the slightest, it helps everyone else instead. They're stuck in a local minimum that free market actions can't hop them out of. They need a perturbation. If/when roaming fees are forced to drop, they should stay low without any further action.

    (FWIW, your common or garden Symbian phone's had SIP integrated for a while, and it's hardly affected mobile VOIP adoption.)

    --
    No kidding!!! What do you say at this point?
  5. Data is included, but not clearly.. by cheros · · Score: 4, Insightful

    The paper includes questions about that last frontier of all rip-offs: data traffic.

    The prices you pay for phone call roaming have indeed been affected by EU rules, but you now get ripped off over data - the cheapest resource to provide as the whole infrastructure has already moved to IP (that was one of the reasons 2.5G to 3G took so much time - the underlying security model had to be changed). This is partially visible in the VoIP and WiFi comments, so they're not ignorant of the issue - maybe I'm just too picky :-).

    I cannot see the paper make a clear distinction between voice and data, but on the other hand, it's not that clear on packing the two together either so if you answer, make the distinction and address both separately.

    --
    Insert .sig here. Send no money now. Owner may sue, contents will settle. Batteries not included.
  6. Within Europe by andersh · · Score: 4, Informative

    You're probably American, and as such it's normal that you travel less outside your own country. Europeans in general travel more frequently to other European countries.

    As a European I would never dream of purchasing "international service", not that it exists as a product here, I should not have to. The basic service is not a problem, your phone will work automatically.

    When I travel abroad [at least in Europe] I expect to continue using my phone without any interruptions or changes. It works that way too, as every network has some local partner in the foreign country in question. The only issue is with the roaming charges, they can be exorbitant, but at least the EU is looking out for us.

    The point is that within the European Union marketplace there is no room [by law] for abusive pricing that treats consumers differently depending on their nationality. The EU's goal is to create one, free market.

    1. Re:Within Europe by BorgDrone · · Score: 4, Informative

      I recall reading not long ago about European phones using a different system (or maybe it was that particular carrier?) in various other parts of the world.

      You've got that the wrong way around. Some carriers in the US use a different system (CDMA) than the rest of the world. The few operators that use the standard system use it on a non-standard frequency. Every phone on the market today in the EU has support for multiple bands (usually 4 or 5), this is such a standard feature that they stopped advertising it years ago.

  7. Re:common good by wvmarle · · Score: 4, Interesting

    Roaming charges are so high because there is no competition in that field. None. You're dependent on your operator - you have no choice. They compete with each other on the local market, not on roaming charges, because - let's be real - some 90% of the telephone users doesn't even use roaming, save for maybe those two weeks vacation a year and then they'd just switch off the phone.

    People that have most roaming charges are those that travel for business, and they often don't have to pay their own bills (so they don't care). And companies don't care enough because it's too important to have the phone work in the first place.

  8. Re:"Over there!" by Captain+Segfault · · Score: 5, Insightful

    There's no realistic way of collecting 30-ish countries, most with a distinct language and culture compared to the rest, as a single nation.

    You mean like India?

  9. competition was there at the very beginning (only) by Herve5 · · Score: 5, Interesting

    I have been on GSM in Europe since the very beginning, a professional traveller.

    I perfectly remember roaming rates were widely variable according to the carrier you chose abroad, and soon there were ordered lists that you would enter in your phone to indicate careful preference for carrier X vs Y then Z, for each country. It was somehow painful to enter in the phone, but once only and cool after that.

    Then, I *even more perfectly* remember, one day the news unanimously announced, in order to simplify customer experience, all european carriers had agreed onto a clearer and common rate.

    Absolutely no one reacted. The rate of course was among the highest (at least, five or ten time higher than the lowest before).
    No newspaper claimed this was an illegal arrangement, and neither did the Ms Kroes of the time.

    Saying we discover it today is just a shame.

    When it was done, it was fully in the open, and no one reacted.

    --
    Herve S.
  10. Re:"Over there!" by hvm2hvm · · Score: 3, Interesting

    Yeah, and India has it going very good. Their government can really impose the laws in every part of the nation without being overruled by local traditions and social hierarchies.

    --
    ics