EC Calls For End To Mobile Roaming Charges
An anonymous reader writes "European travellers who use their mobile phones abroad could soon see a dramatic reduction in their bills, after the European Commission announced plans to eradicate roaming charges by 2015. In a consultation paper launched yesterday, the EC invited consumers, businesses, telecom operators and public authorities to evaluate the EU's existing roaming rules, and to share their ideas on the best ways to boost competition in roaming services. 'Huge differences between domestic and roaming charges have no place in a true EU Single Market,' said vice-president of the European Commission for the Digital Agenda, Neelie Kroes. 'We need to address the source of current problems, namely a lack of competition, and to find a durable solution. But we are keeping an open mind on exactly what solution would work.'"
This is one of the places where I, for one, would welcome more regulation. The roaming charges are often completely absurd, and I don't see the free market taking care of it anytime soon. Now, if they could fix the roaming charges for data connections outside of the EU too... (over 10€/MB? Seriously?)
I'm guessing their next thing is to put out a hit on the commission members.
Bad idea. Her position as an unelected official notwithstanding, Neelie Kroes is one of the good ones. Under her leadership as Commissioner for Competition, the EU already imposed actually meaningful penalties on Microsoft for anti-competitive behaviour. I don't suppose the telecoms companies are going to scare her, particularly given that they are so obviously ripping everyone off and the telecoms industry is so obviously not functioning effectively as a free market with open competition in this respect.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
The paper includes questions about that last frontier of all rip-offs: data traffic.
The prices you pay for phone call roaming have indeed been affected by EU rules, but you now get ripped off over data - the cheapest resource to provide as the whole infrastructure has already moved to IP (that was one of the reasons 2.5G to 3G took so much time - the underlying security model had to be changed). This is partially visible in the VoIP and WiFi comments, so they're not ignorant of the issue - maybe I'm just too picky :-).
I cannot see the paper make a clear distinction between voice and data, but on the other hand, it's not that clear on packing the two together either so if you answer, make the distinction and address both separately.
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You're probably American, and as such it's normal that you travel less outside your own country. Europeans in general travel more frequently to other European countries.
As a European I would never dream of purchasing "international service", not that it exists as a product here, I should not have to. The basic service is not a problem, your phone will work automatically.
When I travel abroad [at least in Europe] I expect to continue using my phone without any interruptions or changes. It works that way too, as every network has some local partner in the foreign country in question. The only issue is with the roaming charges, they can be exorbitant, but at least the EU is looking out for us.
The point is that within the European Union marketplace there is no room [by law] for abusive pricing that treats consumers differently depending on their nationality. The EU's goal is to create one, free market.
Roaming charges are so high because there is no competition in that field. None. You're dependent on your operator - you have no choice. They compete with each other on the local market, not on roaming charges, because - let's be real - some 90% of the telephone users doesn't even use roaming, save for maybe those two weeks vacation a year and then they'd just switch off the phone.
People that have most roaming charges are those that travel for business, and they often don't have to pay their own bills (so they don't care). And companies don't care enough because it's too important to have the phone work in the first place.
There's no realistic way of collecting 30-ish countries, most with a distinct language and culture compared to the rest, as a single nation.
You mean like India?
I have been on GSM in Europe since the very beginning, a professional traveller.
I perfectly remember roaming rates were widely variable according to the carrier you chose abroad, and soon there were ordered lists that you would enter in your phone to indicate careful preference for carrier X vs Y then Z, for each country. It was somehow painful to enter in the phone, but once only and cool after that.
Then, I *even more perfectly* remember, one day the news unanimously announced, in order to simplify customer experience, all european carriers had agreed onto a clearer and common rate.
Absolutely no one reacted. The rate of course was among the highest (at least, five or ten time higher than the lowest before).
No newspaper claimed this was an illegal arrangement, and neither did the Ms Kroes of the time.
Saying we discover it today is just a shame.
When it was done, it was fully in the open, and no one reacted.
Herve S.