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Consumers Buy Less Tech Stuff, Keep It Longer

Hugh Pickens writes writes "The NY Times reports that there are indications that a sea change is taking place in consumer behavior as a result of the great recession: Americans are buying less tech stuff and making it last longer (reg. may be required). Although in many cases the difference is mere months, economists and consumers say the approach may outlast a full recovery and the return of easy credit, because of the strong impression the downturn has made on consumers. For example Patti Hauseman stuck with her five-year-old Apple computer until it started making odd whirring noises and occasionally malfunctioning before she bought a new computer for Christmas — actually, a refurbished one. 'A week later, the old one died. We timed it pretty well,' says Hauseman, adding that it was not so much that she could not afford new things, but that the last few years of economic turmoil had left her feeling that she could be stealing from her future by throwing away goods that still had value. Consumers are holding onto new cars for a record 63.9 months, up 4.5 months from a year ago and 14 percent since the end of 2008, according one research firm. Industry analysts also report that people on average are waiting 18 months to upgrade their cellphones, up from every 16 months just a few years ago. 'We're not going back to a time of our grandmothers' tales of what they kept and how they used things so carefully,' says Nancy F. Koehn, a professor at the Harvard Business School and a historian of consumer behavior. 'But we'll see a consistent inching or trudging towards that.'"

27 of 507 comments (clear)

  1. Good News, Bad News by LostCluster · · Score: 3, Insightful

    The good news here is that the computer buying public is getting more educated about what they need and what's available, and starting to find better deals.

    The bad news is that the tech industry has to compete more with itself which means its scrambling over a smaller total of dollars available.

    1. Re:Good News, Bad News by intellitech · · Score: 5, Insightful

      The bad news is that the tech industry has to compete more with itself which means its scrambling over a smaller total of dollars available.

      I think the industries need a wake-up call, to some extent. I find it remarkable how they expect people to keep buying and buying.

      Just because technology gets older does not always make it obsolete, although electronic manufacturers try very hard to make it so.

      --
      vos nescitis quicquam, nec cogitatis quia expedit nobis ut unus moriatur homo pro populo et non tota gens pereat.
    2. Re:Good News, Bad News by Anonymous Coward · · Score: 2, Insightful

      Computers and gadgets are relatively new tech, and the feature differences between models have been pretty drastic. 10 years ago, a 2 year old computer was starting to get long in the tooth. Software manufacturers were writing software to take advantage of new features and performance. Likewise, smart phones are starting to hit a level of maturity that makes it far less compelling to justify spending the money. I think the economy has made consumers look at the devices they have and then make an educated decision about the upgrade, rather than an emotional decision. I have an HP laptop ca. 2007. It's perfectly capable of handling pretty much any task a home user would need, and it makes justifying the cost of a replacement much more difficult.

    3. Re:Good News, Bad News by grumling · · Score: 2, Insightful

      when you have cut down the last tree and poisoned the last river... etc...
      only then will you realise that you cannot eat money.

      Luckily, we know how to grow trees and clean up rivers.

      --
      "Well, good luck finding a judge that doesn't run a bestiality site."
  2. Wirth's law by tepples · · Score: 5, Insightful

    The bad news is that the tech industry has to compete more with itself which means its scrambling over a smaller total of dollars available.

    The good news is that as the installed base of five-year-old PCs and netbooks increases, publishers of commercial software may finally realize that the common practice of increasing published system requirements rather than the efficiency of algorithms, commonly called Wirth's law, is costing them customers.

  3. I would rather buy a quality product... by stox · · Score: 4, Insightful

    and keep it for years than have the latest and greatest every year. Sadly, it is getting tougher and tougher to find those quality products,

    --
    "To those who are overly cautious, everything is impossible. "
  4. Consumers making tech stuff last longer? by fatp · · Score: 5, Insightful

    The summary said " Americans are buying less tech stuff and making it last longer"?

    No worry, manufacturer are making everything last shorter

  5. This is just what happends in bad times by a_n_d_e_r_s · · Score: 4, Insightful

    When people have less money they keep their items for a longer period. They have functional items and don't have the money and there is less peer pressure to buy the latest since for many the money is tight. They dont waste their money by buying new items they don't need.

    This more or less always happen when the economy are bad.

    --
    Just saying it like it are.
    1. Re:This is just what happends in bad times by Billly+Gates · · Score: 5, Insightful

      The problem during this one is it was so severe that many who are making money are still not spending.

      For example I have $3,000 sitting in my bank right now. I need a new phone but refuse to pay more than $140. Even at $140 I will have bad anxiety for purchasing it.

      For those reading this it does not make any sense. But I was broke, and jobless for years. I am just used to eating top ramen and living broke. My brain is wired to think any spending is bad and dangerous. I may just keep my useless free phone that barely works out of guilt. $100 is a ton of money!

      These mindsets are created during depressions more than recessions. This one has qualities of both. Most of the new jobs are minimum wage. Fear is still there as businesses love restructuring and financially engineering jobs that can be done with less and less skills via cheaper workers. The rest go to India.

      The question is how do you change the mindset? Without that we are in trouble. However, a good savings rate more help the economy more long term so I do not know.

    2. Re:This is just what happends in bad times by TheRaven64 · · Score: 5, Insightful

      My brain is wired to think any spending is bad and dangerous. I may just keep my useless free phone that barely works out of guilt. $100 is a ton of money!

      I'm trying hard, but I can't see why you think there's anything wrong with this attitude. My current phone is from 2006. I paid £50 for it (a little under $100, at the time), and the only reason why I bought it instead of a cheaper one was that it supported WiFi and SIP, so I could make cheaper calls from home. Over the first year of owning it, I saved more than I paid for it by making calls via SIP instead of the mobile network. The only reason I'm thinking of replacing it is that the battery life is now pretty shocking (about a day on standby, two if you're very lucky). My quality of life wouldn't be improved by a new phone, so I don't buy one.

      This sort of attitude is why I was able to afford to buy a house in the middle of a recession (and lower my cost of living a lot, since my mortgage payments are now a third of what I was paying in rent), and why I seem to spend far less time stressed about money than my contemporaries.

      --
      I am TheRaven on Soylent News
    3. Re:This is just what happends in bad times by David+Gerard · · Score: 3, Insightful

      As others have said, you're doing fine and your attitude is quite healthy. I would suggest that you spend your money on good quality food instead of ramen. But technology? Pfeh.

      I have never been able to acclimatise myself to spending money on computer hardware. I know how obsolescent it is. I think of current computers as things that employers pay for.

      We have five computers for four people. The toddler has an ancient Mac G4 with Cinema Display that is her television - it's a depreciated-to-zero ex-publishing machine we got for free. Girlfriend and teenager have Dell Mini 10 they bought new. I have a Dell Mini 9 I got off eBay 'cos I really wanted the slightly smaller machine (£100 and £30 for 2GB RAM). The teenager also has a gaming rig her mother built which was about £600 total for parts and OS, which is not bad for a gaming rig.

      My phone is a £10 dumbphone that does voice and texts. The teenager's is similar. The girlfriend's is a Blackberry Curve 'cos she got a better deal on it than her previous contract, and it's quite smart enough thanks.

      Just Enough Technology. Computers are dross.

      --
      http://rocknerd.co.uk
  6. One good thing about the crisis by cybergabi · · Score: 4, Insightful

    The environment will be happy.

  7. Gini giveth, Gini taketh away by epine · · Score: 2, Insightful

    From the perspective of the wealthy one percent--whose greatest concern is finding a bank of historical Swiss virtue with a fresh coating of wikicaulk--the Gini has delivered unfathomable riches.

    In America, with the repeal of the estate tax, tau is better than ever. The majority of the population who tacitly supported the "death" tax revocation against their present interests--in favour of interests they wish someday to have--now find themselves pinching their threads. Who would have guessed?

    Here's an interesting theoretical question. Under what conditions does accelerated inequity appeal to the majority of a democratic population? And how long can you keep the descending majority from figuring out they have more to gain by repealing the obsolescence tax (which they actually pay) rather than the death tax (as aspirational indignity increasingly far from reach)?

    1. Re:Gini giveth, Gini taketh away by Sponge+Bath · · Score: 3, Insightful

      "Under what conditions does accelerated inequity appeal to the majority of a democratic population?"

      Almost never. But if you scare the population with boogie men like gay marriage and Mexican immigration, you can get them to vote for advocates of inequity.

  8. A warning shot for the industry. by zerofoo · · Score: 4, Insightful

    I don't see this as a return to frugality - I see this as a warning shot for the industry.

    Innovation in the electronics and technology industry is stagnating. What really separates a high-def TV, smart phone, or computer from one of 5 years ago?

    Consumers seem to think not much.

    As much as I love my new Verizon iPhone - it's not really leaps and bounds better than my old 3GS I gave to my wife. My company switched to Verizon, so I was forced to "upgrade". If I was paying for it, I wouldn't have made the switch.

    I think TV manufacturers saw this trend coming a couple of years ago, so they scrambled to put 3D in to every TV they could hoping it would spur another round of upgrades - and most of the world said meh...

    The low-hanging fruit is gone - the tech world will need to really think creatively to create the next round of stuff that people find useful.

    -ted

    1. Re:A warning shot for the industry. by garnetquagga · · Score: 3, Insightful

      3D isn't big yet but it will be. This was a mistimed market after the wide acceptance of affordable LCD/Plasma displays and the analog broadcast ban in the past 5 years. Had 3D been introduced 2 years ago it would have had a much faster adoption.

      I'm not sure about that. Most of what I've heard from people who are not buying 3D is that it gives them headaches or makes them feel ill. Not sure any different timing would have affected that. Personally, I've seen 3D but don't think it's enough of a better experience for the money. I'm not even sure I like HD yet. I'm not yet comfortable with seeing every one of Kevin Costner's blackheads, or being able to tell when the makeup artist was half asleep.

  9. Cheap crap is a feature of inflation by Colin+Smith · · Score: 2, Insightful

    vs deflation.

    In a deflationary environment, money becomes more valuable over time, so when people spend some, they look for products which are going to last longer or which are higher quality items. As a result, producers who produce higher quality, do better than those who produce cheap crap.

    In an inflationary environment the reverse is true, it is more important to get rid of the money, and in fact getting into debt also makes sense as well. The quality matters less because you can just buy another one using money which is devaluing anyway.

    --
    Deleted
  10. Realism by camcorder · · Score: 4, Insightful

    Welcome to the normal way of living America!

  11. You have to keep buying by Colin+Smith · · Score: 4, Insightful

    "I find it remarkable how they expect people to keep buying and buying."

    But that's exactly what people do till they are trillions and trillions and trillions in debt.

    Companies owe the banks lots of money, it has to be paid back or the thugs come rounds and break some legs.

    You have to keep buying. There must be Growth!

     

    --
    Deleted
    1. Re:You have to keep buying by SuricouRaven · · Score: 3, Insightful

      Growth in some places. There comes a point when an economy goes beyond providing essentials, beyond even providing luxuries, and into the region of consumption for it's own sake. You buying a new laptop isn't going to do very much to buy clean water for the peasents of Elbonia.

    2. Re:You have to keep buying by dargaud · · Score: 5, Insightful

      You have to keep buying. There must be Growth!

      "Growth for the sake of growth is the ideology of the cancer cell."
      It astounds me that the entire economic system of most of the word is based on a concept that can only be sustained for a short period. Then what ? Why aren't there economists working on alternate systems to this constant growth ?

      And back on the subject here at hand, part of the reason for the decrease in computer purchases is that they are becoming 'good enough'. Processors haven't raised their MHz noticeably in the last 5 years. Hard disks were at 2Tb 3 years ago, and there are only two models at 3Tb on the market now. You can't do much more with a tower PC now than 5 years ago. Laptops don't have much more battery life now than 3 years ago. Sometimes you have disruptive tech like the EeePC, but that stabilised too. As for the phones, I have a 18 months old HTC and the later models aren't much better. But it's much better than all the generations that came before, so it was worth upgrading before, not now.

      It not so much the sign of a recession as of a mature market.

      --
      Non-Linux Penguins ?
    3. Re:You have to keep buying by EdIII · · Score: 3, Insightful

      Exactly.

      I am a sysadmin and a developer. As of a few weeks ago, I had about a half-dozen Dell 24" monitors that were purchased in 2004 (I think. It was right when they came out), a HP Pavillion dv8000t ($4k but worth it), and a BlackBerry Storm that I have had since the Storm came out.

      Only thing that has changed is a new laptop. That HP has lasted me 5 years. Granted, it was $4k at the time, but for a guy like me it was the most important business piece of equipment I owned. Even with all the stuff I do, it has lasted me that long. That's including heavy Adobe Photoshop and Premiere usage and about a dozen windows open all the time. Only reason why I got a new laptop, a $3k Dell Mobile Precision, was because the HP was overheating due to a fan issue. It took me a few hours of taking apart the laptop just to get to the fan to clean it out and I can't find a replacement fan.

      Other than the new laptop, I don't have a major piece of equipment less than 3 years old at this point. I am a geek too, but what has really come out in the last few years that you could consider to be a game changer? Unless you need to be on the bleeding edge of PC gaming, there has been practically no reason to upgrade equipment.

      Ohhh, and about the only exception here is keyboards and mice. Those are practically consumables in my development group, and given the frustration that CSS and coding for multiple browsers can cause, a keyboard or two has found itself embedded in the drywall. Mice pretty much explode on impact.

      If you do your due diligence and research equipment before you buy it you can get a long life out of them simply by taking really good care of it. I have had people remark that there was no way my HP could be 5 years old simply because it was immaculate. I can't say the same for my friends that go through iPods and iPhones like candy because they can't get get a good protective sleeve around it and treat their equipment like crap. Greasy ass keyboards and track pads because they eat Krispy Kreme donuts while they are working at a coffee shop. We even have a guy with a 6-month old laptop that has his keys *melted*. It looks like it has been through Beirut and sounds like wood chipper when it does heavy processing. He lets his cat sleep on the keyboard.

      This consumption culture and illusion of wealth provided by the credit industry allowed people to act like ignorant pigs with their equipment. "Upgrades" were performed simply because people needed the new "Shiny" which wasn't even that much different than the old "Shiny".

      Seriously.... for the gamers out there... is there really that much of difference between 1680x1050 at 60fps and 1900X1200 at 60fps? Do you really have to purchase a new computer every 12-18 months to get the maximum resolution and fps out of the current hot game on the market? Are you sure you could not enjoy a game at a slightly less than bleeding edge resolution and fps? The most enjoyment I think I got out of game was back in the Apple IIe and Nintendo games. That was when plot and substance was more important than graphics.

      I'm glad we had this credit crash. I think it is giving a hard lesson to a lot of people, young people especially, about properly valuing your equipment, understanding interest, and doing more with less.

    4. Re:You have to keep buying by EdIII · · Score: 5, Insightful

      True, the banks are partially to blame. In my opinion, nobody should be allowed to buy a house without 20% down. Sure, there are financial wizards who can come up with crazy alternatives and be just fine. But the mess we are in is because too many of those fancy loans were handed out to people who probably never passed algebra 1.

      Off topic, but I have to say that %20 down was not the problem. Not even remotely.

      The problem FIRST started when they allowed mortgages to become security instruments. 50-60 years ago you had note burning parties. There was an episode of M*A*S*H where the Colonel (this was 1952) burned the mortgage note with the rest of gang. This was standard.

      When a mortgage is sold from one financial institution to another it is critically important that there was a solid process by which the note itself (physically) was transferred. The details were recorded. The home owner could always demand to see the note and to whom they were paying. When the loan was fully paid back, part of the process was receiving that physical note back. The act of burning it was not just symbolic. It meant there was nobody in possession of the note to make a claim against you.

      With the securitization of loans it created an environment where financial institutions needed to move faster and faster. They became more loose with the proper transfer of the note itself, and the most evil of instruments (because of use), the deed of trust was used more and more. It was customary to record on the note itself the payments and total amount owed. That obviously could not work at a speed suited for Wall Street.

      With the laws, bought and paid for by Wall Street and the financial institutions, the ignorant public was more and more buying into the bullshit of deeds of trust and mortgage insurance. About as crazy as agreeing to arbitration with the credit institutions when they get to choose the arbitrating panel and have used to get "summary judgments" on thousands of people. It's tragic how many people show up to the bank to find their money gone when they never even had due process.

      The thing that has never come out in the news is the massive, massive, massive fraud that has occurred with the banks. The vast majority of the time they cannot even *FIND* the physical note anymore, and more than one bank thinks they own the note. But why should that slow them down? They use the deed of trust to perform a non-judicial foreclosure. Which means they don't need to prove they own the note. Just that they are part of that trust arrangement.

      This has been going on for YEARS. People have just been lucky that they had the money to pay their loans, and that the real estate boom kept property values going up. This allowed so many many people to get newer terrible loans that gave them money out of their equity. Why worry about tomorrow? Property values kept going up and that variable interest rate was not going to change in like *forever*.

      What fucked us all up the poopchute was when those greedy bastards were not content to be transferring around the "normal" loans as fast as possible with a reasonable rate of return, and wanted the higher rate of return security pools instead.

      They created a monster that needed ever more bad loans fed into it on a daily basis. It was fucking insane.

      So the problem was not the down payment. It was getting a young couple into a home with a loan that started out at something like $1000-1500 per month. They could not think themselves out of a wet cardboard box (Algebra 1 would have helped) and could only understand their initial monthly payment. Between the two of them they both made $3500-$5000 if they were lucky. These stupid bastards were the same people on welfare or unemployment at the time, but could seemingly afford two Escalades.

      The look of shock on their poor little faces when 2-3 years down the line that $1500 a month payment jumps to $1750. That *was* just the first 3 months! 12 months late

  12. Also greener by Max+Romantschuk · · Score: 3, Insightful

    I don't know about you guys, but I try not to swap new gadgets all the time not just for economical reasons. It's also a hell of a lot less of a strain on the environment if you can use something longer.

    --
    .: Max Romantschuk :: http://max.romantschuk.fi/
  13. 63.9 months for a car by Anonymous Coward · · Score: 2, Insightful

    Seriously... 5 years and 3.9 months. People barely get them paid off and then go back to the loan well and buy a new car. Come on people cars are not that disposable 10 - 20 years in the life span of an average car. If you take care of it you can have it for 50 - 75 years no problems. Look at all those 55 Chevys still on the roads today.

  14. Actually its more because by unity100 · · Score: 3, Insightful

    the devices and applications have already matured way past the needs of the everyday user. and even gamers. even in gaming, the leading edge of computing devices with its excessive demand for processing power and memory, the point which a normal person would notice any difference is long past. we are getting great realism with great visuals and in high framerates. most cards and games already offer framerates past a person's visual detection ability already. and the ones who are still pushing for more generally seem to be performance enthusiasts. people who aim for 120 fps and on. so, if even in gaming we have reached a saturation point in regard to devices - imagine how it is like for ordinary internet usage, office usage, and casual usage. we just dont need to replace what we have.

  15. I love his attitude by Shivetya · · Score: 3, Insightful

    even with many times in the bank that what he has I refuse to buy a "smart phone" or similar. Too me it seems that the name was a give away. Make the owner feel important, pretentious even, and fleece him behind his back because they know he will justify it to himself!!! I deserve it. We have a running joke at my work, the support people drive better (read : more expensive) cars than the programmers and admins. I do not understand the need to pick up a near 800 dollar lease, that damn car's MSRP is near the person's income who drives it.

    Its like wandering into Starbucks and seeing all the expensive hardware on display. People are far to convinced that the items they are seen with define them. I will drive my little TDI and smile. Its a flipping car, just like its a flipping phone, laptop, etc. They are meaningless in a world when anyone can go in debt to have them.

    Having expensive toys does not make you rich or special.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.