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Facebook More Hated Than Banks, Utilities

jfruhlinger writes "According to the American Customer Satisfaction Index, Facebook raises a lot of ire among its customers — more than Bank of America or AT&T Mobility. This bodes ill for the company — as blogger Chris Nerney points out, many of the others on the most-hated list are utilities and other companies with monopolies, which can hold customers despite bad service. At least Facebook edged out MySpace." Unsurprisingly, the most important thing about Google+ is that it's not Facebook.

1 of 332 comments (clear)

  1. Re:Never underestimate by Tukz · · Score: 0, Flamebait

    You have to explain that a little further.
    Facebook haven't cost me a dime, so how is that not free?

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