Facebook More Hated Than Banks, Utilities

jfruhlinger writes "According to the American Customer Satisfaction Index, Facebook raises a lot of ire among its customers — more than Bank of America or AT&T Mobility. This bodes ill for the company — as blogger Chris Nerney points out, many of the others on the most-hated list are utilities and other companies with monopolies, which can hold customers despite bad service. At least Facebook edged out MySpace." Unsurprisingly, the most important thing about Google+ is that it's not Facebook.

Comments

Re:Facebookusers are more open minded than most BL

[Gideon Wells]

The problem with stuff like chiropractic treatments is how much is placebo effect in action. Right now I lump chiropractic care above acupuncture (http://www.sciencebasedmedicine.org/index.php/acupuncture-does-not-work-for-back-pain/) in plausibility, but not enough to rule out a placebo effect in play.

Not to say all alternative health doesn't work. Just like super natural effectively means [(unproven natural)+(faerie tales)], alternative medicine right now means [(treatments untested, but work)+(all snake oils)]. With heart disease, autism, etc., I am curious to see how people who go to chiropractic practicenor also at the same time change their diets and other health related life styles in even minor (but potentially more effective) ways, but lump it into the big flashy treatment.

That's the problem I have with alternative medicines. They help? Good, let's test them to see why they help and maybe that can lead to more and better cures for other things. I want to be sure that your arm bending or herb is what saved those "millions" and not just a placebo.