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IBM Watson To Replace Salespeople and Cold-Callers

Posted by ryuzaki0 on from the coming-to-a-drive-thu-near-you dept.

An anonymous reader writes "After conquering Jeopardy! and making inroads into the diagnosis of medical maladies, IBM's next application for Watson is improving sales and customer support. Companies will be able to simply fill Watson (or rather, DeepQA) with domain-specific information about products and services, and sit back as it uses its natural language processing skills to answer the queries of potential customers. The potential benefits are huge. Watson could either augment existing sales and support teams, or replace them entirely. Also, in a beautiful and self-fulfilling twist, the first application of this re-purposed Watson will be be internally, at IBM, to help sell more IBM Watsons to other companies."

5 of 316 comments (clear)

  1. Might work by khendron · · Score: 4, Funny

    Customer: Can you tell me the location of your office in the United States?
    Watson: Toronto?????

    --
    Life is like a web application. Sometime you need cookies just to get by.
    1. Re:Might work by sortadan · · Score: 4, Funny

      Watson: What is Toronto?

  2. Now, finally ... by foobsr · · Score: 4, Funny

    (drum fill) REAL sales droids. All you ever wanted. Yuck.

    CC.

    --
    TaijiQuan (Huang, 5 loosenings)
  3. "Dear Aunt. by 0100010001010011 · · Score: 3, Funny

    Let's set so double the killer delete select all."

    Now searching.

    "The best way to commit a double homicide would be to..."

  4. Such a disappointment by antifoidulus · · Score: 4, Funny

    Come on IBM, finally, finally, FINALLY we have an opportunity to actually create a talking car a la Knight Rider and you let it go to waste on such frivolous tasks as winning a game show, doing medical diagnoses, and selling people stuff. This must make David Hasselhoff so mad that he is rolling around half-naked on the floor unable to even eat a simple cheeseburger.

    --
    Monstar L