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Mozilla Announces Enterprise User Working Group

Lennie sends this quote from an announcement at the Mozilla blog: "Recently there has been a lot of discussion about enterprises and rapid releases. Online life is evolving faster than ever and it's imperative that Mozilla deliver improvements to the Web and to Firefox more quickly to reflect this. This has created challenges for IT departments that have to deliver lots of mission-critical applications through Firefox. Mozilla is fundamentally about people and we care about our users wherever they are. To this end, we are re-establishing a Mozilla Enterprise User Working Group as a place for enterprise developers, IT staff and Firefox developers to discuss the challenges, ideas and best practices for deploying Firefox in the enterprise."

31 of 156 comments (clear)

  1. LOL by Anonymous Coward · · Score: 3, Insightful
    1. Re:LOL by instagib · · Score: 2

      > we care about our users
      And he forgot to say: "The fact that we break your add-ons every few months is in your best interest!"

    2. Re:LOL by jojoba_oil · · Score: 4, Insightful

      Enterprise has never been (and I'll argue, shouldn't be) a focus of ours

      I wonder if that guy is still the community coordinator for marketing...

    3. Re:LOL by Shining+Celebi · · Score: 2

      The anti-enterprise position was never the official view of Mozilla; it was something expressed by a few employees of Mozilla. There are certainly plenty of others who feel quite differently about it, as you can see from reading Planet Mozilla. I don't think Mozilla has expressed a position on any of this.

      For example, here's a counterpoint view. There's some good points there. The main point: major Firefox releases that include important bugfixes were taking more than a year to come out. This was very bad for many groups of people. Point releases took 6-8 to come out, but without too many major changes (the idea that Firefox point releases never included new functionality is false - out-of-process plugins came in a point release.) Mozilla has now simply merged the two: the only releases will come out every 6-8 weeks and will include whatever's ready, like Chrome.

      There is, in fact, a stable extension API called Jetpack. The problem is that Firefox extensions can literally do anything at all to Firefox, access internal APIs and do whatever else they want. An external API like Jetpack is no good for that. There's a tradeoff. AMO bumps compatibility on most extensions automatically, but not all. So some extensions will be temporarily incompatible (personally, I didn't have any issues - about 15 extensions). On the other hand, users will get, for example, the massive memory improvements coming in Firefox 7 in a month or two rather than sometime in 2013.

    4. Re:LOL by asa · · Score: 3, Informative

      "I wonder if that guy is still the community coordinator for marketing..."

      I'm not. I haven't been involved heavily in marketing since a year or so after I co-founded SpreadFirefox back in 2004. I'm currently the Director of the Firefox Desktop product.

      - A

  2. participants? by rbrausse · · Score: 3, Funny

    is Asa Dotzler part of this workgroup?

  3. In other words by OverlordQ · · Score: 4, Insightful

    To this end, we are re-establishing a Mozilla Enterprise User Working Group as a place for enterprise developers, IT staff and Firefox developers to discuss the challenges, ideas and best practices for deploying Firefox in the enterprise.

    In true Mozilla fashion, I'm sure that will mean "We'll pretend to listen while we continue to do whatever we want"

    --
    Your hair look like poop, Bob! - Wanker.
    1. Re:In other words by Bacon+Bits · · Score: 4, Funny

      In true Mozilla fashion, I'm sure that will mean "We'll pretend to listen while we continue to do whatever we want"

      See? FOSS software really is just as good as commercial closed-source software!

      --
      The road to tyranny has always been paved with claims of necessity.
    2. Re:In other words by hedwards · · Score: 2

      You mean despite the fact that it works better than the previous URL bar and was a logical addition to the database that's now being used for bookmarks.

      I see a lot of hate for the awesome bar, but really, it beats the crap out of the previous URL bar.

    3. Re:In other words by bill_mcgonigle · · Score: 2

      Don't feed the "the fate of the entire organization hinges on the one (mis)feature I care about" troll. Especially one who can't set maxRichResults in about:config.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:In other words by QuantumRiff · · Score: 4, Insightful

      How long have people been begging for an MSI based installer, and some Group Policy support that is "official".. sure there are scripts that can hack GPO support in, and 3rd party builds of the MSI installer.. but people have been asking since Firefox 2...

      --

      What are we going to do tonight Brain?
    5. Re:In other words by Microlith · · Score: 2, Insightful

      Yup. Why should an open source project be constrained to the demands of corporations that aren't involved or contributing to their effort? After all, the Linux kernel doesn't wait for anyone, but that doesn't seem to be a huge problem for corporations (well, except those wanting to deliver closed source drivers.)

      Now if they want to take those concerns into consideration (like it seems they're doing) then more power to them.

    6. Re:In other words by instagib · · Score: 2

      Or just

      browser.urlbar.autocomplete.enabled = false

    7. Re:In other words by Anonymous Coward · · Score: 2, Insightful

      For the same reasons they should listen to users who are neither involved or contributing to their effort. The whole point is to have a good product used by as many people as possible. Corporate users are still users. If you can add features that they want and get a larger distribution for your product, why would you ignore them?

      Firefox has had little corporate use because they are missing vital components that most corporations need (an easy way to roll out the program, updates, and a way to centrally configure and control it). IE is still the primary corporate browser because it has these features. Why would they not want to make a stab at a huge section of the market that so far no browser, other than IE, has cracked?

    8. Re:In other words by jellomizer · · Score: 4, Insightful

      Yes, It sounds like their are doing a lot of crazy work where all they need to do is back track and go with a normal version numbers to fix the problem.

      Mozilla JUST ADMIT YOU WERE WRONG! and go back to what was working before. Being wrong isn't a sin that is how we all learn, if you are going to bull headed and just make a lot of extra work just to cover your mistake, so you can save face, is plain stupid.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    9. Re:In other words by Culture20 · · Score: 2

      How long have people been begging for an MSI based installer, and some Group Policy support that is "official".. sure there are scripts that can hack GPO support in, and 3rd party builds of the MSI installer.. but people have been asking since Firefox 2...

      People have been asking officially since at least 2000.
      https://bugzilla.mozilla.org/show_bug.cgi?id=52052
      https://bugzilla.mozilla.org/show_bug.cgi?id=231062

    10. Re:In other words by Lunix+Nutcase · · Score: 2

      You're whining about a performance problem that doesn't exist.

      O rly? They even have knowledge base articles about issues related to performance and corruption of hte SQLite file that stores bookmarks. So, no, he was not whining about something that didn't exist as a simple Google search would show you more examples.

    11. Re:In other words by BitZtream · · Score: 2

      After all, the Linux kernel doesn't wait for anyone, but that doesn't seem to be a huge problem for corporations

      Funny, if you look at who writes the code of the Linux kernel ... you'll find them ... working for big companies ... who use Linux.

      So whats actually happening even though you can't see it is that ... the linux kernel gets the futures companies want because MOST of the kernel devs actually work on Linux FOR some big company.

      You do know what Linus does to pay the bills, right?

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
  4. Are you on the same planet? by Anonymous Coward · · Score: 2, Insightful

    Online life is evolving faster than ever

    No, it's not evolving faster than ever. Everything works with IE7. All innovations beyond IE7 are just sugarcoating, most of them invisible on the deployed web. The slow players still decide which features are widely available. The other players are falling over their own feet trying to outrun each other and the users are getting annoyed by an ever changing environment that doesn't let them do their work, for no benefit at all. The browser is a tool, you tools!

    1. Re:Are you on the same planet? by Microlith · · Score: 2

      No, it's not evolving faster than ever. Everything works with IE7. All innovations beyond IE7 are just sugarcoating, most of them invisible on the deployed web.

      So what you're saying is that Microsoft's fat-ass is still holding the internet back?

    2. Re:Are you on the same planet? by Lunix+Nutcase · · Score: 2

      Yeah, let's all be running continuously changed alpha quality code because only idiotic dinosaurs want to stick with stable, tested code instead. Oh and while we are at it let's rewrite all code that doesn't use a programming language that is older than 6 months. I mean jeez, if you aren't rewriting everything with the next latest toy language that is coming out you are just so dumb.

  5. Re:Wait a minute... by Darth_brooks · · Score: 2

    No, one of the devs on one of the teams basically said "fuck enterprise", while several folks from the foundation showed up in the slashdot thread to say "He doesn't speak for all of us."

    --
    There are some people that if they don't know, you can't tell 'em.
  6. "Re-establishing" by dreemernj · · Score: 3, Interesting

    This was the story in 2007 when they first tried this: New Mozilla working group aims to simplify enterprise Firefox deployment

    --
    1 (short ton / firkin) = 89.1432354 slugs / keg
    1. Re:"Re-establishing" by rbrausse · · Score: 5, Informative

      in total three "meetings". and - history repeats itself - the same problems with Firefox in enterprise environments:

      * Packaging (MSI)
      * Settings Management (GPO)

      And the blog with the meeting notes is deleted. as I expected: This was a _really_ important project for Mozilla...

    2. Re:"Re-establishing" by pspmikek · · Score: 5, Informative

      The previous EWG was my effort and yes I believe it it failed because of a lack of interest by Mozilla.

      The old information is here:

      https://wiki.mozilla.org/Enterprise/Old

      And yeah, it is sad that the blog came down with the meeting notes.

      It looks like the wayback machine caught my back though

      http://web.archive.org/web/20080608175739/http://e2pt0.blogspot.com/2007/08/firefox-ewg-meeting-2.html

      At least for some posts.

  7. Hope 1 Expectations 0 by Darth_brooks · · Score: 4, Insightful

    I'll follow and contribute as much as I can, hoping that something changes, but having the cold expectation that nothing will. On the windows side, FF essentially needs three things:

    1. MSI for deployment.
    2. GPO management.
    3. Mozilla branding and support for the above, so I can automatically update the browser.

    That's the peanut butter and jelly for enterprise. I can get the first two from other people, why not you guys? Why it has taken this long to get to this point is beyond me. Seriously, the 'battles' between chrome, opera, and firefox are like watching soccer moms fight to the death over the last tickle me elmo at a Walmart when there's a toy store next door with aisles full of the same toy, cheaper. Seriously, do you guys want to keep scratching with each other over grandma's machine, or do you guys want people like me to push your product to 50 machines at once, and let 50 people *see and use* your browser, learn for themselves that it's better, and take it home with them?

    --
    There are some people that if they don't know, you can't tell 'em.
  8. Active Directory Integration? by BlueToast · · Score: 2

    Does this finally mean that there will eventually be complete Active Directory integration or something similar of a sort? Having a centralized way to manage Firefox clients would be brilliant.

  9. The real plan? by mrjatsun · · Score: 3, Insightful

    o stop supporting enterprise deployments (by rapid release, no bug fixes only)
    o start an enterprise working group
    o profit! (charge for support)

  10. You don't need anything particularly fancy. by Millennium · · Score: 5, Insightful

    1) Throw the MCSEs a bone: give them their MSIs and GPOs. Alternatively, bless FrontMotion's MSI and GPO projects as the "official" ways to get these things for businesses that need them.

    2) From time to time (but no more frequently than once every two years), tag a release as Long-Term Support. This is exactly what it says on the tin: this release gets official support from Mozilla, including security fixes, until the next Long-Term Support release.

    3) Support for a non-LTS release is not dropped until there have been at least two major releases since then. Under the current situation, that means FF5 support would not be dropped until the release of FF7, which in turn would not be dropped until the release of FF9.

    I realize that long-term or even mid-term support is not sexy. Techies always want to live on the bleeding edge. But not every person or business is willing, or even able, to do that. They also need to be taken care of.

    1. Re:You don't need anything particularly fancy. by lennier · · Score: 2

      What do you suggest Mozilla _not_ work on to do that?

      Oh, ask me! Ask me! I have lots of ideas! For starters hw about:
      * all of WebGL, because I don't need another gaping security hole in my browser and WebGL was the first thing that crashed Firefox 4 on our work computers
      * the entire 'personas' architecture, because why does anyone need fifty 'Harry Potter' skins that make it harder to see where the buttons are?
      * all of HTML5 until some adult enters the room and actually writes a standard for it

      In fact, how about not adding any 'features' at all until you fix all the security bugs. All of them. As a user, I really don't care about if CSS Acid Test 15 renders SpinningFlywheelWidget 1 or 2 pixels to the left. All the websites I go to already work just fine. I just want to not get my bank account hacked and all my money stolen because you left fifteen use-after-free errors inside the coolshinywidget.geewhiz library five years ago and never ran any tests on that section of code.

      Can you give me security? Please? That's the only feature I want. Everything else is just window dressing.

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
  11. Re:At least Windows users get some sort of install by lennier · · Score: 2

    it is not surprising that many would be willing to slow progress in the name of stability.

    Indeed. What many in the web development sub-industry don't seem to grasp is that progress that breaks existing stuff isn't progress, it's just random unmotivated thrashing around, aka, destruction. Progress means going forward, and that means adding features - not breaking existing ones.

    In the software industry, we've somehow internalised a false idea, which is that all new development necessarily means changing the way we used to do things. But that's not actually true. If we did things right in the first place, and used extensible protocols, we shouldn't need to break anything; just add new stuff.

    The unexamined implication of the "old is bad, all progress requires destruction" meme is that everything you are currently doing, you are doing wrong - because today's "new hotness" will always be tomorrow's "old and broken".

    But it should be possible, at least in theory, for us to do things right the first time - or at least to know when we're doing them better than worse - and then stop changing it once we've got it right.

    Conversely, if whenever we invent a technology, we have no way of telling if we're doing it right rather than wrong -- then sheesh, we shouldn't even be in the technology business, because we obviously don't know what we're doing, and we're going to just hurt ourselves.

    The Latin alphabet, for instance, is around 2000 years old, and we're still using it, give and take a few tweaks. Is it bad because it's old? No. So why should a technology get outdated just because it's five or ten years old?

    tl;dr: Quit breaking stuff, just get it done right, then stick with it. It's not broken because it's old, it's proven and trustworthy.

    --
    You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC